Servicing Stop Ltd Reviews - www.servicingstop.co.uk

★★★★☆
3.6 / 5
896
68.0% of users recommend this
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Servicing Stop Ltd - www.servicingstop.co.uk

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“Top service 5*”

Written on: 25/07/2015 by Tony191273 (1 review written)

Collected car when they said they would kept me upto date on my car and returned it on time does as it says on the box 5*… Read Full Review

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Tony191273's Response to Tony191273's Review

Written on: 31/07/2015

Only down side they contact you offering a £5 refund on leaving a review on here but you never receive it ( every penny counts these days )

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“Great value for money”

Written on: 24/07/2015

The experience was hassle free and of a very efficient and professional service. I was organising a MOT of my husbands Lexus. After I had arranged a date the car was collected on time and returned as promised on time with the MOT in place and some small suggestions for the future. The only slight niggle was waiting for my call to be answered - that took a bit of time but once through it was very efficient… Read Full Review

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“Costly fiasco”

Written on: 24/07/2015 by Somervillekp118 (1 review written)

They tried to rip me off on parts by 30% above main dealer prices. Failed to deliver the car back everyday for a week without informing me. Complete lack of information / communication. Were not honest with me. The vehicle is back and needs to go to a local garage to have the work re done that I have been charged for by servicing stop. They promised a refund which has not been forthcoming. I have two further cars that need servicing but I will never use this company again… Read Full Review

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“Basic servicing / mot”

Written on: 23/07/2015 by Bowled (1 review written)

Your service crew was courteous and arrived on time at my house ,all the work done to my satisfaction . I would use your service again . Your quote was the cheapest out of the two obtained , many thanks… Read Full Review

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“Worst Experience Ever”

Written on: 23/07/2015 by luke5689 (1 review written)

I never write reviews and don't like reading bad comments as I feel a lot are nagging on for no reason but I have signed up to write my first review just for this company. The worst experience ever - From not collecting my car at 8am when arranged while I sat there on my birthday all day until 3pm when they finally came meaning i missed my birthday meal, when finally collecting the garage couldn't do it that day and had to keep over the weekend and do it on the following monday as nobody was… Read Full Review

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“convenient car service & MOT”

Written on: 23/07/2015

Very impressed with the Servicing Stop process. Book on line no problem, confirmation by text. Pick your service date, get confirmation. Car collected on time and delivered back on time. Took car out for test drive once received and was well impressed with performance. what else could you ask for with a service. Only £142 ish for full service and MOT. Excellent!!… Read Full Review

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“worst service”

Written on: 22/07/2015 by hnHorton15 (1 review written)

Collected my vehicle late, even though I requested a prompt collection. The sale people on the phone have no idea about any mechanics and sounded half asleep, they were even unsure if my service had been carried out. or if the MOT had passed. very poor communication and after quotes from my local Garages, it turns out servicing stop were more dearer than a local free collection + delivery garage and service. Will definitely not be using this middle man service again. Best to go directly to… Read Full Review

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“Service and MOT”

Written on: 21/07/2015 by JaylenBradford (1 review written)

Home collection and return, smooth online booking procedure and very competitively priced service and MOT. Some recommended parts a touch expensive, but you don't have to use them for these, you can get your local mechanic to probably fit cheaper. Overall a very satisfactory service!!… Read Full Review

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“poor service / overcharged items”

Written on: 20/07/2015 by jammers11 (1 review written)

Several non-existent items added to pad bill out to £500 for a Peugeot MOT and Service. … Read Full Review

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“Prompt service”

Written on: 20/07/2015 by Trevor329 (1 review written)

Arranged on line and got the date I wanted. Car collected and returned when expected with advice on further work recommended. Only negative is a surcharge on paying by card - would it be possible to transfer funds directly to their bank and avoid the surcharge?… Read Full Review

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“Prompt service”

Written on: 20/07/2015 by Trevor329 (1 review written)

Arranged on line and got the date I wanted. Car collected and returned when expected with advice on further work recommended. Only negative is a surcharge on paying by card - would it be possible to transfer funds directly to their bank and avoid the surcharge?… Read Full Review

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“Good Service and Good Service!”

Written on: 20/07/2015

I am more than impressed with the service of ServicingStop. Commnication as excellent and polite. The garage turned up to collect my car from work on Friday as promised, and I received a call from SS to advise of a couple of extra things that needed doing. The payment method was easy and my car was returned with a very polite engineer. Unfortunately, when I set off home a warning light appeared on my dash to say that the oil pressure was low and I must stop. I phoned SS twice and then had a… Read Full Review

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“Excellent from start to finish”

Written on: 20/07/2015 by Jaelynnj421 (1 review written)

Initially I had to make a few phonecalls as I did not get confirmation of my service, this was a bit of a pain, but overall the whole thing was a great experience, car was collected by a nice gentleman dressed very clean smart, car was delivered back earlier than first said which was great for me, same gent delivered car back, very polite, cheerful, chatty, car was also very clean when it came back so I think this particular garage washed and hoovered it, not sure they all do this, but what a… Read Full Review

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“Mercedes Service”

Written on: 19/07/2015

The service was arranged and the car picked up and dropped off in the time window specified. I was contacted by Servicing Stop about some extra work the garage had identified, for approval to carry out the work which was good. However when I phoned back I was left holding on the phone for nearly 5 minutes which was quite disappointing. But on the whole very happy and will recommend to my friends… Read Full Review

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“Fantastic service, price and customer experience”

Written on: 17/07/2015 by MickBMWS (1 review written)

Garage rang before collecting the car to ensure the time was suitable. Service completed and company called to discuss and arrange payment and car was dropped off earlier than I expected which was a bonus. First class service and for the price I certainly couldn't complain, at these prices I will be using them everytime… Read Full Review

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“Good easy and handy”

Written on: 17/07/2015 by dazzapsj (1 review written)

All good and very convenient. The service is so convenient, good price as well… Read Full Review

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“Poor Customer Service & Time Keeping :-(”

Written on: 15/07/2015 by Jenkins495 (1 review written)

Booked our car in for a full service at the Battersea branch and wanted the free pick up and return service. We were booked in between 8am and 10am, the pick up service turned up at 11:30am - very upset as they had wasted a whole morning. And the customer services department cut us off on the phone as I was trying to explain about the problem regarding the delay in getting the car picked up. Cancelled the job as I haven't used them before and was very disappointed in the way I was treated, god… Read Full Review

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“GREAT SERVICE TIME & TIME AGAIN”

Written on: 14/07/2015 by SparkyDee73 (1 review written)

Used these a few times and always had great service. Right from the booking process through to the car being returned. Had an MOT this time and have also used for a service and mot. Collection from my work address by friendly team, great communication and easy payment process. After the service my car was purring and shining beautifully after a thorough clean inside and out. I wouldn't hesitate to recommend to others and have told all my colleagues to use them as I couldn't fault the service… Read Full Review

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“Good value service”

Written on: 14/07/2015 by Mitchell235 (1 review written)

Service to main dealer standard at considerably lower cost, collected and returned at stated times… Read Full Review

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“Top class service from start to finish!”

Written on: 13/07/2015 by Bourkester83 (1 review written)

The booking process for my service was effortless. The sales team contacted me within an hour of making my booking online to arrange collection of my car at a time suitable to me as I work up London. The car was taken to a garage in Essex and I was then contacted to confirm some compulsory and optional items to add to the service cost. They asked for my confirmation before they proceeded to release the car back to me. They sent me an email when the car service was finished with a link and… Read Full Review

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