Servicing Stop Ltd Reviews - www.servicingstop.co.uk

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★★★★☆
3.6 / 5
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Servicing Stop Ltd - www.servicingstop.co.uk

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“Zero rating The worst...never use this service! ”

Written on: 18/01/2014

Disaster from start to finish - catalogue of mistakes. Salesy customer support that just talked over me and gave me conflicting information and sent me invoices littered with spelling and incorrect information. I asked 3 times for a breakdown of works and was ignored and then I realised that they majorly overcharged me for my work. They are a brokerage service so have to mark everything up to make their cut. Go direct to an honest garage in future!! To top it all off they forgot to stamp my… Read Full Review

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“Service at its VERY BEST!”

Written on: 16/01/2014

From the first telephone conversation to my car being returned to my office, the courtesy, promptness was far more than expected. Also the keenest price around. Look forward to dealing with you again. Thank you all… Read Full Review

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“The future of servicing”

Written on: 15/01/2014 by Glen_Martin (1 review written)

I was very wary of a website bearing gifts but decided to give it a go. The price quoted was nearly 50% cheaper than the dealer price so it was a great incentive. My car was picked up at 9am by two smartly dressed guys - not your typical mechanic in oily overalls. It was explained to me that the car would be returned once conformation of payment had been made. The car did need a couple of extra jobs above the service cost which did not surprise me and i have checked prices of parts with other… Read Full Review

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“Avoid this company at all costs!!!!!!!!!!!!”

Written on: 14/01/2014 by Plush (1 review written)

Simply terrible....zero ratings. They do not have the ability or capability to handle proper servicing. Their customer care is a disaster. Their motto should be ' over commit, over charge, under deliver on service' . I now have to bring my car to a main dealer to get it serviced properly. I should have read the postings in this URL prior to ever doing business with them. The only consolidation is to tell my friends and relations to avoid this company… Read Full Review

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“Quick Easy Efficient”

Written on: 12/01/2014

I was very unsure about using this service from some extremely bad reviews online but at £100 less than what I was quoted at my regular garage, I thought I would give it a try. The garage called me the day before and they were extremely polite and courteous. I was called in the morning of the service and my car was promptly picked up at 8.30. The garage then called me to let me know that my car had been serviced and of only a couple of minor faults to watch out for. No hard sell or hidden… Read Full Review

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“Terrible company. Avoid them”

Written on: 11/01/2014

I was charged over £700 for a full service and to fix other certain parts. The cost of repair is not the issue. That is fine. Below is a list of faults made by ServiceStop: - 1. I was originally told payment could not be taken over the phone for security reasons, and I would get an email. After calling twice to confirm my email, it was decided by ServiceStop not to bother with the email, and take payment over the phone after all. I do not understand how security was suddenly improved from you… Read Full Review

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“very poor customer service”

Written on: 11/01/2014 by AdamMirza (1 review written)

Booked my vehicle in for service 10/01/2014 and informed it would be collected between 8am and 10am. At 11am I contacted servicestop to be informed that it had not been flagged up on the garages system? They then assured me the vehicle would be collected by 11.30am. It was actually collected at 12pm with no apology or reason for the delay. I did not receive a call to tell me my vehicle was ready to be paid for and returned? I had received 2 texts asking me to contact servicestop at 3.34pm and… Read Full Review

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“They give garages a bad rep”

Written on: 10/01/2014 by ServicingStopSucks (1 review written)

I want to give these guys 0 stars. Seriously, that bad. Terrible service, bad garages to do the work, lots of problems after servicing with faults showing up that they claim are a coincidence, trying to add on lots of unnecessary extra replacements or bits of work. They start out looking like they'll be cheap and it only goes up from there. They're cheap in the bad sense of the word. Go to a local independent garage. Get good, honest people to work on your car. It'll start off sounding… Read Full Review

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Servicingstopsucks's Response to ServicingStopSucks's Review

Written on: 10/01/2014

This isn't an isolated incident as you'll see from the other reviews and it's even worse judging by all the people who've had problems.

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“Watch out for rip off additions”

Written on: 02/01/2014

Service stop looked great on paper, pick up was bang on 8am, less than two hours later receive a phone call detailing the car "needed" an additional £600 worth of work including an additional £60 for low ash oil (£4.80 per litre retail at Halfords), £55.00 for brake fluid replacement when all needed was a top up, £264 replacement suspension arm??? with £60 on top for re-tracking, £40 for an engine flush and so it goes on. When questioned about the true need and the validity of pricing… Read Full Review

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“Will never service my car at this place again!”

Written on: 27/12/2013 by BMW318 (1 review written)

My car was picked up an hour late. Once in service I had a call from the mechanic advising me of parts and other extras that need to be changed and quoted rediculous price. He also advised that the costs can not be reduced, when I refuse for parts to be changed and told I just want my car back he said he can actually give me a discount, which means he was trying to rip me off at first! As i needed new wipers I asked only for them to be changed he said that he only charges for the wipers. When… Read Full Review

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“Excellent service again”

Written on: 22/12/2013

Third year of using Servicing Stop now, and once again up,to expectations. Far cheaper the local Jaguar agent. Car collected and re delivered on time. All additional work required notified before commencement of servicing and option of having this done or not given. No complaints at all and will certainly use again when next service due… Read Full Review

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“Very good service!!”

Written on: 21/12/2013

I would like to thank the servicingstop team for their excellent service. My experience with them for the first time has been amazing and stress free, good communication levels and they get the job you require done, no works are undertaken without your approval, a quote is provided prior to the works taking place and they do not pressure you in getting items replaced or repaired as they just recommend what might be best for your vehicle. I will be using them again in the near future. 100%… Read Full Review

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“Excellent value for money”

Written on: 18/12/2013 by Xoxkatyxox (1 review written)

Great price! Great fast and efficient service! Would highly recommend! Staff were polite and friendly. Prices for required work were good and car was back within 5 hours!… Read Full Review

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“Very good service for mot ”

Written on: 17/12/2013 by edden (1 review written)

Thought the price of £24 mot pick up and delivery was excellent dont normally trust anyone but yes things needed doing but where done cheaply and since got car back excellent the garage where very polite and explained eeverything they had done and why will be using again… Read Full Review

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“pleasant surprise with servicingstop”

Written on: 14/12/2013 by cocolips67 (2 reviews written)

I dreaded the prospect of the usual nightmarish MOT experience ..the car drop off..the waiting around to be told how much extra you would have to fork out to get your car back..and the frustrating journey down to the garage to pick up your car at the end of the day..So this year i opted for 'servicingstop'..dubious at first because it sounded too easy to be true...but it had good good reviews and a easy to navigate website I Booked my slot online a few weeks in advance..and it was confirmed by… Read Full Review

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“Untrustworthy garage”

Written on: 12/12/2013 by david2436 (1 review written)

The garage did not complete the service as listed, and then failed the MOT on very questionable and some completely incorrect points. Then they were very forceful about buying my car off me for £100 when I said I did not want them to carry out the repairs, which I declined and later sold for £400… Read Full Review

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“Damaged Components”

Written on: 12/12/2013 by Lewis_gy (1 review written)

I have recently had my 1 series serviced at Servicing Stop, and had 2 front tyres replaced. The delivery was prompt, however we noticed that the wheel centre caps where noticably damaged and corrugated around the rim (looking dark grey), as if they had used the incorrect tool. Either they had damaged it, or they have been swapped, its is hard to tell. Also previously we had metal type caps, and the front two are now plastic after replacing the tyres, apparently its normal procedure so make sure… Read Full Review

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“Excellent”

Written on: 12/12/2013 by Willo9 (1 review written)

Everything from initial phone call to picking up my car went as they said it would be Emailed text me rang me kept me well informed car picked up on time delivered back on time Exactly what it said on the tin! Recommend to others yes crucial point my car passed so over the moon for another year Service stop next year for me was going to tip but had no change so I hope they enjoyed my Heros chocolates merry Xmas… Read Full Review

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“Fast and efficient customer service!”

Written on: 11/12/2013 by kkillin (1 review written)

Excellent all round customer service when I had my MOT. I didn't like the garage they chose for my MOT as they tried overcharging me for repairs. This wasn't a problem though as I had the repairs done at another garage for a lot cheaper and then took it back to the original garage to be re-tested. I didn't have to pay a re-test fee as Servicing Stop waive the re-test fee if it is taken back to the same garage within 10 days. The staff were very helpful and I will definitely recommend and use… Read Full Review

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“Excellent service”

Written on: 09/12/2013

Such an easy to use service, and the car picked up and delivered to my home. The booking person was polite and professional, and my car is behaving well. Price was good value, and no hassle - unlike the garage I used to take my car to! I will definitely use you again - thanks Servicing Stop… Read Full Review

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