Servicing Stop Ltd Reviews - www.servicingstop.co.uk

★★★★☆
3.7 / 5
2473
73% of users recommend this
  • Value For Money

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Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk

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★★★★☆

“A very easy process”

Written on: 16/03/2017 by 37Craig (1 review written)

I booked online and had a date for the following week. The garage cancelled but I received a phone call to re-book. Car was collected and MOT carried out in good time the following week. Local friendly staff. (-: I was in no rush as the MOT would not run out for a couple of weeks but if you were in a hurry then a cancellation could be frustrating… Read Full Review

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★★★★☆

“Service”

Written on: 16/03/2017 by carljohnson1963 (1 review written)

The overall service I recieved was absoulutely brilliant and the price you could not go wrong. My wife had a full service and Mot which came to under £180.00. You could not get that in any garage. My only problem to date was when I tried to pay the server was down but did not tell me this and I had to go to the bank to sort, lucky I was of that day othwise I could not pay as I don't have Internet banking. Next I have not recieved the service sheet they should give you… Read Full Review

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★☆☆☆☆

“Appalling”

Written on: 16/03/2017 by PaitynHolman (1 review written)

If I could have given zero stars, then I would have. I booked my MOT for the 14th March on 5th March. I confirmed my booking as requested and then heard nothing. On the 13th I emailed them to find out what was happening. They rang me and said there were no drivers available but I could rebook it for 17th, which I did. I then didn't hear anything again until 16th when they called again and said I could take my car in for the MOT but that there were no drivers available to pick it up. The… Read Full Review

By Servicingstop

Written on: 28/03/2017

Dear Customer,

We'd like to apologise for this.

Please send us your registration or reference number and we can investigate.

Best Regards

Dean

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★☆☆☆☆

“FALSE INFORMATION AND MORE”

Written on: 16/03/2017 by 470Wilson (1 review written)

I needed a new exhaust, so I saw the advert for Servicestop: price looked great..it looked a good deal.So,I made an appointment to have my car picked up. I took time off work, waited in from 8 till 10 . no-one showed up.I rang the garage who said there was problem but they would arrive sometime. I enquired about the price and they said there was no way I could get a new exhaust at the price published on the Servicestop site.They suggested that maybe I didnt need a new exhaust and they would… Read Full Review

By Servicingstop

Written on: 16/03/2017

Dear Customer,

We're sorry to hear that your recent booking with us did not match the high standards we expect.

Please send your registration or reference number to us and a member of our team will be in touch.

Best Regards

Dean
Servicing Stop

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★☆☆☆☆

“Poor service, zero customer service ”

Written on: 15/03/2017 by Monaghanxa413 (1 review written)

Booked 8-9am pick up for my car to have a service, turned up at 10am, no apology or explanation as to why they were so late. Phoned customer service, (expect to be on hold for at least 5 mins every time you ring) once again no apology or explanation but appeared to shift blame to garage. No communication all day until I get a text about 1630 hrs telling me I need to make a payment or they won't release my car! Payment made (they charge you for using credit and/or debit card even though you… Read Full Review

By Servicingstop

Written on: 16/03/2017

Dear Customer,

We're sorry to hear about your experience following your recent booking with us.

Please send your registration or reference number to us and a member of our team will be in touch as soon as possible.

Best Regards

Dean
Servicing Stop

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★★★☆☆

“Convenient”

Written on: 14/03/2017

Very convenient and cannot fault service stop. However in my case the costs of repair were high, which didn't mind paying for convenience, however would have saved money going elsewhere… Read Full Review

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★★★★☆

“Great Service”

Written on: 11/03/2017 by RGoll (1 review written)

I used this for both family cars, 1 year old Mercedes. There was an initial issue in that one was not picked up, but it seemed to be a genuine mistake, and the local gsrage had the wrong number to call us. Once that was sorted, they recommended an interim rather than full service to align to Mercedes schedule. Both fine with no fuss ( and no frills such as car valet) but£200 less than the dealer. Will use again… Read Full Review

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★☆☆☆☆

“Just run away from Servicingstop”

Written on: 11/03/2017 by Zaireh451 (1 review written)

Beware of damages to you car Beware of pressure selling at the end Beware of worst customer service the world. Beware of complete frustration to an extend of blaming the moment you choose servicing stop for servicing your car All happened to me and at the they made me a liar as well!!!! They overcharged me £200 for Break fluid change and engine flush. Damaged my car and I have to pay another £500 to fix that. And when I complained about it they made me a liar saying that all these damages… Read Full Review

By Servicingstop

Written on: 16/03/2017

Dear Customer,

We're sorry to hear that your recent booking with us did not match the high standards we expect.

If you would like to be contacted regarding our booking please don't hesitate to contact us by phone or email.

Best Regards

Dean

Servicing Stop

Customer Care Centre
Monday-Friday 8am - 9pm.
Saturday 9am - 6pm.
Sunday 10am - 6pm.

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★★★☆☆

“Convenience, fast, but repairs expensive”

Written on: 11/03/2017 by Jaylin466 (1 review written)

Let's get the niggles out Th way; collection of vehicle at 7am NOT 8am. Far too early. Had to chase them for the vehicle to be returned. Expected at 6pm, but ended up being 7pm. If you are going to stipulate times, then stick to them. This caused disruption. Ok, car was serviced. I trust they used the right parts etc. The car needed repairs. MASSIVELY over priced. Brake fluid £90(??!!) brakes £120, cam belt and water pump £450... Blimey....... Near side driver boots £200! The who part can… Read Full Review

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★★★★★

“Done in a day”

Written on: 10/03/2017 by 392Bateman (1 review written)

Very easy to book. Collection from my home address when I was at work and car returned in the evening (my wife was around to handover the keys). Service carried out and annoying 'service' nag light on the dashboard was turned off. I did a service two years ago with Service Stop and same service was provided, albeit from a company car park. They gave list of items which need to be addressed, but there was no pressure to spend additional money to resolve anything they flagged up. Anything to be… Read Full Review

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★☆☆☆☆

“Looks cheap, but will cost you a lot - avoid ”

Written on: 09/03/2017 by vlad-vlad (1 review written)

I did use it 3 times and every time it was getting worse and worse. It looks cheap and convenient from first impression, but it is highly expensive at the end. Example (combined from 3 times): MOT + full service. MOT 24£ - which they did ok, but after MOT they claimed that coolant 'has changed colour' and would be good to replace it. Breaking fluid 'has water in it' - needs replacement. And 'we already put a good oil ' even I did ask them not to do any service if MOT fails. There were other… Read Full Review

By Servicingstop

Written on: 16/03/2017

Dear Customer,

Thanks for getting in touch with us about the unsatisfactory experience during your recent car service.

We always aim for the highest possible standards, and if we're falling short of these for any reason, we want to know about it.

Our Customer Care team would very much like to look into this further. If you can send some contact details or your registration number to us, we can investigate what happened.

Best Regards

Dean
Servicing Stop

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★★★★☆

“Easy, convenient and reliable”

Written on: 09/03/2017 by kerry_074 (1 review written)

I've used Service Stop a good few times now and it's always been a reliable and trust worthy service. Recommended by my brother who always uses for MOTS. Easy to communicate with, on time pick ups and they're always happy to collect and drop off wherever you need them too. Also work with honest, local and reliable garages. Only improvements I'd suggest is more call centre staff - when I tried to call back the direct number I was on hold for a long time! Also when car was dropped off last… Read Full Review

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★★★★★

“Simple and Easy”

Written on: 09/03/2017 by Makennay297 (1 review written)

The whole process is very simple and easy to use. Book your car details onto their website, select a date and you're done. Price quoted in advance unless there are issues that arise or extras but you are called in advance so you don't have to pay anything else. Car collection was on time. I was fortunate that my car was taken to a main dealer. Car valeted so nice and clean when returned. Would definitely recommend and use again in the future… Read Full Review

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★★★★☆

“Cheap and chearful, but have an understanding of a car...”

Written on: 09/03/2017 by Rodgersvn282 (1 review written)

I today had my car serviced (full service) and Mot'd by servicing stop in Watford for the grand total of £134.57 which off the bat I must say is a great deal this simply cannot be argued with. After reading a number of bad reviews I was a little nervous however I am knowledgeable enough and willing to read up on the workings of my car to be prepared for any advisory points that might get suggested and have lead to others being ripped off. To this end I checked and marked (where replacements… Read Full Review

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★★★★★

“Good service”

Written on: 08/03/2017 by 145Ramos (1 review written)

Arranging my car for service was quick and simple to set up. The garage turned up ontime and work was carried out on my vehicle to a good standard. Service stop made the whole process pain free and very easy for someone who works full time and doesn't want to waste a day off taking a car to a garage. Would fully recommend service stop to friends and family and they offer very good prices! Well done top job!… Read Full Review

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★★★★★

“Fantastic service provided”

Written on: 08/03/2017 by JodieR (1 review written)

Collected my car right on time and delivered back within just a few hours. All extra work was well communicated before it was carried out and they offered great honest advice on advisory work. Great price for the entire service and the process was efficient and effortless. Will definitely use again and will recommend to my friends and family. I don't have any negative comments about the level of service they provided… Read Full Review

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★★★★☆

“Good service of the car”

Written on: 08/03/2017 by Kincaidei215 (1 review written)

The pick up and drop off was so great although it would have been good to have been notified by the driver when they were on their way. Service good and reasonably priced… Read Full Review

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★★★★★

“Perfectly good service and cheap”

Written on: 08/03/2017 by Liliau266 (1 review written)

My car was picked up and returned within the times they stipulated and I was kept up to date throughout the day with all the information I needed. I would recommend this to people in the future as it is really good value for money and provides useful information throughout the day to ensure the service is reliable and doesn't interfere with your day… Read Full Review

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★★★★☆

“Already recommended you guys to my friends!”

Written on: 08/03/2017 by IsabelleBarrett (1 review written)

This is the second time I've used Servicing Stop and I found it consistently good in terms of information given, customer service both from the company and the garage, pricing, timekeeping and overall convenience, with not much particularly bad to mention about anything. I do hope the next time will be just as good!… Read Full Review

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★☆☆☆☆

“RUBBISH SERVICE”

Written on: 08/03/2017 by Reagan157 (1 review written)

COLLECTION WAS GREAT, HOWEVER THE COMPANY THAY USED CHARGED US MORE THAN NEEDED TO AND THEN ARGUED THAT THEY DID NOT. SAID OIL ECT HAD BEEN CONTAMINATED AND NOT DONE IN 24 MONTHS , HOWEVER IT WAS DONE BY A VERY GOOD COMPANY ON LAST SERVICE 12 MONTHS AGO. TIRED TO CHARGE FOR THINGS COVERED BY FULL SERVICE. NOT IMPRESSED AND WILL NOT REUSE… Read Full Review

By Servicingstop

Written on: 16/03/2017

Dear Customer,

We're sorry to hear about your experience following your recent booking with us.

It is always our intention to set the highest possible standards during every aspect of our car servicing; if these are not being met then naturally we want to investigate why not.

We would be very keen to look into this matter on your behalf, if you can send our Customer Care team some contact details or your registration number to us we can start.

Best Regards

Dean
Servicing Stop

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