Servicing Stop Ltd Reviews - www.servicingstop.co.uk

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3.6 / 5
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Servicing Stop Ltd - www.servicingstop.co.uk

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“Non existent customer service”

Written on: 12/05/2016 by leehough (2 reviews written)

I did originally give 2 stars, but they reported my review because I mentioned a certain person off dragons den, the speed in which they reported my review was great, if only they was this quick answering emails or the phone. They might have been dragons den winners but they failed to get investment from the dragon, they don't tell you this! A quick internet search will tell you the reason why. Emailed the company as my car needed a major service and was only given the options of minor… Read Full Review

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“Worst experience ever ”

Written on: 11/05/2016

Done service on tuesday, was away with work on wednesday so first time used car only friday, after doing 15 miles message came on the dashboard to add 1 litre of oil when re-filling, thought it might be because they havent filled it up. Got to work spent the day, on the way back message appeared in red stating that low on oil go to workshop, called them up and was able to bring car on saturday, explained that suppose to go to london on saturday, but no one cared... Took the car first thing on… Read Full Review

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“Best way to have a service!”

Written on: 10/05/2016 by Tennant266 (1 review written)

I like the way the car is picked from wherever is convenient for you. However every time they are a bit slow to inform you of what needs to be done with an older car to pass an MOT. I generally have to ring them up! Most times the car comes back cleaner but this time it was covered inside with greasy marks. Also they didn't say when it was due back and mi e came back at 7.15! I also don't like the 1£ charge for payment unless a BACS… Read Full Review

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“Quick and efficient”

Written on: 09/05/2016 by AGlasgow (1 review written)

I was pleased with the service received. The price was very competitive, the service quick and efficient, it is very practical to have the car picked up while working - I saved lots of time. The only note was the customer service representative I spoke to, not particularly friendly - they did what was requested however and sent the payment link (which the previous agent forgot to do). The overall experience was good and I would use the service again and recommend it… Read Full Review

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“Terrible service ”

Written on: 09/05/2016

I recently used Servicing Stop to get my MOT done on my Ford Fiesta. My car was picked up on time and away the gentleman went stating he will give me a call when my car is ready to get dropped off again. I received a call about 4 hours later - I was told my MOT failed and repairs of £560 (including labour) needs to be completed if MOT is to pass. I immediately said NO - & arranged for the car to get returned to me. I took it to another garage the next day, my repairs were completed and MOT… Read Full Review

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“Service of vehicle”

Written on: 08/05/2016 by DarrylMeredith318 (1 review written)

I would recommend this service to my NHS colleagues locally - Excellent, courteous, prompt and cost effective. The mechanic collected by vehicle at the agreed time, he was punctual and told me exactly what was going to happen with the vehicle. I received a call at lunchtime to tell me I needed an new windscreen wiper - and the cost was very reasonable. The vehicle was delivered at the agreed time and again, the mechanic went over what was done with my vehicle. Very good service experience… Read Full Review

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“Stress-free servicing”

Written on: 07/05/2016

In a very busy week, it was such a relief to be able to just hand over the keys, receive an efficient helpful phone call to fill me in on details, and then pay online. Car returned promptly. Can't really ask for more. Extras that needed doing were a little pricey, but the convenience outweighed that… Read Full Review

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“POOR SERVICE. TERRIBLE ADVICE. CAR NOW F”

Written on: 06/05/2016 by Shawn341 (1 review written)

Firstly, i was dubious using a company like this. Now i know why, they didn't know my car was booked in, it was collected from me and not returned twice, the staff are extremely rude - espeically the person I dealt with - the oracle of complaints, as she is the only one who works in there - they are very fast to sell, but unfortunately quick to under deliver also! The good old saying, if i would known what i know now then, i would not of put myself through this stress… Read Full Review

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“Great service and punctual”

Written on: 04/05/2016 by attmazen (3 reviews written)

Easy to book, competitive prices, and very convenient pick up and drop off, which will make it much easier to arrange your daily activities around it The team both over the phone and the garage were very helpful and professional, and explained everything needed very well Will be using again surely Thank you every one… Read Full Review

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“Fixed longstanding issue. Brilliant service.”

Written on: 29/04/2016 by FixedMMI (1 review written)

Let me start by saying I got more than I bargained for. And that's in a good way. I had a longstanding problem with my audis Mmi system which I had taken to various garages to fix. The most expensive quote was audi themselves a whopping 3500 quote. Unbelievable really. So when I took the car in for a service and mot with servicing stop all I expected was an mot and service. What I didn't expect was them to completely fix the Mmi too. The cost? 60 pounds plus vat. I'm still in shock. Works… Read Full Review

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“UNTRUSTWORTHY LIARS ”

Written on: 29/04/2016

Booked my 60 plate Honda Civic in for a full service with servicing stop. Was very easy to book and a very convenient way of having my car serviced whilst I remained in work. They turned up on time so no complaints with that. However, had a phone call later on in the day to say I needed a new clutch and possibly even a new flywheel, the estimated cost was approx £1100 inc VAT. I had experienced no slipping with the clutch and no signs of needing a new clutch, the boy who rang me was… Read Full Review

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“CAR SERVICES MOT”

Written on: 28/04/2016 by AsiaKeene (1 review written)

Excellent services, will be using again, felt I was treated as a client very polite, information given was excellent , felt I was not been over charged and no unnecessary work was summons up out of the blue. As a female, who is not very mechanical minded,and not knowing too much about the workings of a car. I did not feel like they took advantage of this, and treated me fairly. and I will be going back to them for further MOT's and servicing… Read Full Review

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“Fantastic service”

Written on: 28/04/2016 by Cheryldas (1 review written)

Very efficient friendly team. Car collected early and very easy to pay online. Couldn't be happier. No hassle car service. Would definately recommend them… Read Full Review

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“brilliant”

Written on: 28/04/2016 by Freddy182 (1 review written)

FANTASTIC SERVICE FROM START TO FINISH CAR PICKED UP ON TIME WORK COMPLETED TO HIGH STANDARD FRIENDLY AND EFFICENT SERVICE DEFFO USE AGAIN … Read Full Review

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“Convenient and reasonably priced ”

Written on: 26/04/2016 by crisyjh1 (1 review written)

This is my second time using Servicingstop and so far lve been pleased with the convenient service they supply, the ease of having the car picked up and dropped off fitting around my busy schedule and their competitive costs (although more often than not some sort of discount is being offered but they do take money off anyway if you book multiple services). The website is simple to use but it would benefit from having a user profile page where you can view bookings and download… Read Full Review

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“second use and an improved experience”

Written on: 25/04/2016 by SavannaDwyer (1 review written)

After using servicing stop for the first time a while my experience was mixed. This time however I'm very pleased to review with a more positive tone. From the collection to the drop off the MOT on my car was carried out in a hassle free way that left no issues outstanding. The only thing I need to point out though is the website is impossible to use on a mobile or tablet. Why can't this be resolved??… Read Full Review

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“poor service”

Written on: 22/04/2016

booked my car for service for 8 am pick up and delivery by 6pm. car never got collected until 10am and returned 7.30pm. - after number of phone calls. alarm bells should have rung in the morning but gave benefit of doubt. got phone call at 2.30pm from service stop to say that the car needed the some work done, tyre, light bulb, new exhaust etc. I said I would deal these and just to do the full service as I requested. another call 5 minutes later to say that the oil and filter change maybe be… Read Full Review

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“Easy friendly full service”

Written on: 21/04/2016 by olijack (1 review written)

Having moved to a new area it is always daunting looking for a reliable place to service your vehicle. Servicing stop offer pickup and dropoff service along with a friendly service. Our vehicle was picked up by a very friendly person in a professional looking vehicle on time after calling to advise he was on his way to us. I had to ring customer service to sort out payment as I had not entered my registration number on booking and spoke to a very helpful young lady who remedied the problem… Read Full Review

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“Good price, good service with a smile”

Written on: 21/04/2016 by Roy1961 (1 review written)

It's always easy to use Servicing Stop - particularly my local centre where they pick up and deliver back within the time frame… Read Full Review

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“Never made it TWICE”

Written on: 20/04/2016 by welsh1163 (1 review written)

Booked my van twice on the on line booking service only too be rang back 12 hours before service to be told they could not do it , alternative dates weeks away. The age of hi-tec IT why does the service let you make a reservation then confirm it when there is no slot available. Is this so they will still keep the custom by giving you another date when they ring you. … Read Full Review

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