Servicing Stop Ltd Reviews - www.servicingstop.co.uk

★★★★☆
3.6 / 5
64.5% of users recommend this
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Servicing Stop Ltd - www.servicingstop.co.uk

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“Excellent service”

Written on: 30/05/2014 by mamireku (1 review written)

I don't give reviews when I buy or receive service, but I decided to give a review for this one. I had my doubts at first when I was given the quote, especially when they had to come and take the car from your my and return it after servicing, so I cancelled the appointment and went to the garage to check if it is not fraud. I got confirmation that it was genuine so I booked the appointment again for a different date, they come for my car, left their car at my address and returned my car in… Read Full Review

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“Cancelled, rearranged, didn't turn up”

Written on: 29/05/2014

Nice idea, however cancelled once and after rearranging didn't even turn up the second time. Now i have rearranged my day twice and still have to look for another service, i say don't bother unless you like being messed around… Read Full Review

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“Unreliable and untrustworthy ”

Written on: 23/05/2014 by J1hnb2ll (1 review written)

Remember you need to ensure you get a paper copy of your MOT from this company. I did not but instead relied on them updating the DVLA database as they are required too. however when I came to renew my road tax I discovered that they had not done this. This could have invalidated my car insurance. Given the gravity of this error you would think I would get an apology and suitable compensation - not from this company though !!!!! I will not be using them again!!!… Read Full Review

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Jbeee3's Response to J1hnb2ll's Review

Written on: 27/05/2014

Even better they wouldn't return my car until I paid for service booked despite them being unable to open bonnet (failing my MOT). I'm no mechanic but I can open my bonnet!!! Massive overpricing on repairs. Hours on phone wasted trying to get car back and charged for work they didn't do on car. Never again! I'd rather have to walk to work bare foot on nails than use this company again!! Not even an apology.

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“Beware!”

Written on: 19/05/2014 by BMW-owner (1 review written)

£300 for oil change. On time pick up, but after that all down hill. I made sure they knew of the BMW synthetic (£12.50 per L in B&Q) they claim it cost £125 for 4L (I provided the other 2). - did not stamp book - did not stop engine check light (for service) - did not top up fluids. - no proof they checked anything When I went back I asked why not, the mechanic said because all you paid for was an oil change… Read Full Review

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“Avoid this company!”

Written on: 18/05/2014 by KiaraRafferty (1 review written)

This company clearly gets you bought in on the save 60% on main dealer prices but beware this ends up with a spend of more than 60% above. Even the garage that delivered my car back admitted "people will only use them once" Moral of the story is stay clear unless you have a healthy credit card!! The staff at Service stop are extremely unhelpful and patronising when asked about the hidden charges. A £158 service and MOT cost me £420. This is an absoloute rip off stay well clear of this company!… Read Full Review

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“Ripped off!”

Written on: 17/05/2014 by Woodward128 (1 review written)

What should have been a £158 Service & Mot turned out to cost over £400. They claim that you will save up to 60% on main dealer prices, more like pay 200% extra. Read the small print very carefully because you will get a call from the very persuasive Chelsea to slap on the extra costs, when you complain she then states that " you need to speak to customer services and they may refund something". I call customer services to be told " You need to speak to the hapless Chelsea who is dealing with… Read Full Review

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“Caught out by extortionate repairs but lessons learned!”

Written on: 15/05/2014 by ERS162039 (1 review written)

I decided to use Servicing Stop after a fairly straightforward MOT last year, and having moved to an area where I was unfamiliar with local garages. I asked for a full service to be carried out on my Ford Focus, followed by an early MOT as I would be away when it was due. The service cost was reasonable when compared with other places; however I declined the “recommended” engine flush for £35 and set of spark plugs for £59. (I later discovered the said plugs were around £6 to obtain.)… Read Full Review

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“Fast, easy, efficient”

Written on: 15/05/2014 by cburtenshaw (1 review written)

I was impressed with Servicing Stop, the staff on the phone were friendly and helpful when we needed to change the booking at the last minute to a different day, the car was collected at 9am and returned by 1pm. There is o obligation to have extra work done, so I don't know what some peoples problem is on here, and they do not charge extra for topping up fluids as some people have said. It does say beforehand that for special oils there will be an extra charge so you should already know this… Read Full Review

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“Not Good!”

Written on: 14/05/2014 by EnergiserBunny (1 review written)

Several things to complain about. Firstly they could not manage to service my car when I wanted it done. On the day, I was contacted by the garage involved saying they had no-one available to collect my car so I ended up taking it to and from the garage myself. I was informed mid morning that the price on the website did not include the type of oil needed for my car - an extra £36!! There were a couple of other items that they said needed doing totalling another £150 but I declined these as I… Read Full Review

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“total rip off”

Written on: 14/05/2014 by grasshopa (1 review written)

a £170 full service for my volvo XC90 has so far cost over £600.this included £200 to remove all the locking wheel nuts from the vehicle so the garage could repair worn brake shoes.plus the mechanic who picked it up left his vehicle in my drive which meant we had to leave my other two vehicles on the road.volvo main dealers by the way quoted £450 for the same service so save your money and avoid servicing stop like the plague.i will never use this service again and neither will any of my… Read Full Review

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“MOT only this time”

Written on: 04/05/2014 by Coughlin185 (1 review written)

Mot for 24 pound and passed with flying colours, was collected and delivered although later than siad. Really pleased, this was the second time of using, last time for husbands car. Have recommended and will be using again. Read through the reviews not really servicing stops fault but down to the garages they have on their books at the time in your area to carry out the work. We've had 2 cars in different garages and great service both times… Read Full Review

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“Terrible Experience! ”

Written on: 01/05/2014 by xvTrujillo176 (1 review written)

My car is two years old and still under warranty. I thought that the dealer price for my service was high so I looked around and found servicingstop to be very reasonable. MY MISTAKE. To start with, they could not do the service on the specified date so I agreed to change it. On the day of the service, I had a call from the garage involved saying they had no driver today, so would I mind driving it to them instead.I did as it wasn't far away. I had requested a 'full' service. I REALLY SHOULD… Read Full Review

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“MOT ”

Written on: 01/05/2014 by Teagan304 (1 review written)

I had a great experience with this service. First time they came to pick up my car, I had my number plates stolen the night before. We agreed on a new day. The picked up the car on the time they had promised. I had leaking tyres and with no extra charge they coaled all 4 tyres for me. That's going the extra mile. MOT charge: only £24! I will recommend and use them in future too… Read Full Review

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“Fantastic Service!”

Written on: 01/05/2014 by nanatunes (2 reviews written)

I needed my new car serviced for the first time and did not want to pay the extortionate dealer fees so took a chance with Service Stop after reading all the fantastic reviews. My car was collected by a friendly representative and returned to me within 4 hours. I would recommend Service Stop to anyone who does not want to pay dealer service prices. Only thing that would have made this service better would be if they washed my car before returning… Read Full Review

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“Does not do what it says on the web! Had lots of trouble”

Written on: 30/04/2014 by KennethSlaughter (1 review written)

We booked our car in for a service after reading good reviews. This was not the case. Our car was picked up from my workplace as stated. It should have been returned at 3.45 this was the time I finished. It needed work doing. They found lots of jobs that apparently needed doing, however it had not been 1 month since passing the MOT. We did get the oil leak sorted. After phoning this company when the garage failed to turn up, at 3.45, I was told it would be ready for 6pm. This never happened and… Read Full Review

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“Rip off!”

Written on: 30/04/2014 by MalakiHart (1 review written)

Used this company for the first.......and very definitely last time recently! Booked in fairly new car, low mileage, for service and first MOT. Quoted a price of £189. Came out at £432!! Didnt get through the Mot and apparently neededso many parts replaced!!! Only done 19k miles!!! Surly and rude customer service. They replace parts that dont need doing at all and you cant get your car back until you have paid in full. They are v keen to take your money asap. Dont waste your money like I… Read Full Review

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“Mot”

Written on: 28/04/2014 by Dereony359 (1 review written)

Great experience Staff at servicestop were polite and helpful The garage were brilliant picking up my car st the time we agreed and , after consulting with me,returned it earlier so that I could have it back for the afternoon Many thanks to servicestop and rj engineering in brighton I used servicestop last year and will use again Highly recommend… Read Full Review

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“Pharme838”

Written on: 24/04/2014 by sxClarke25 (1 review written)

Hello! ebebfke interesting ebebfke site! I'm really like it! Very, very ebebfke good!… Read Full Review

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“Pharme779”

Written on: 24/04/2014 by Edwardssa1966 (1 review written)

Hello! kkkaedk interesting kkkaedk site! I'm really like it! Very, very kkkaedk good!… Read Full Review

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“Bad service”

Written on: 22/04/2014

Called me on the day of the service, after I had booked the morning off! To say due to a clerical error( do these actually exist in this day and age, especially when you get confirmation emails?) they would not be able to service the van. Judging by the reviews I have since read on various sites I have got off lightly, their customer service seems non existent and I urge anyone considering using these 'invisible incompetents' to think twice and seek out a decent local garage you can talk face… Read Full Review

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