Servicing Stop Ltd Reviews - www.servicingstop.co.uk

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★★★★☆
3.7 / 5
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Servicing Stop Ltd - www.servicingstop.co.uk

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“excellent ”

Written on: 04/03/2014 by rubywednesday23 (1 review written)

Excellent price and service,passed without a quibble. Would recommend to anyone, it appears negative reviews are for cars that fail… Read Full Review

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“Brilliant”

Written on: 03/03/2014 by Schmidt58 (1 review written)

I am shocked at some of the bad reviews. I have children and the school is too far for them to walk so when I found that service stop picked up and delivered the car it was perfect for me. I rang them to ask if they advertised times could be altered to fit in with the school run which they happily agreed on doing. They picked up my car at 9:30 and it was back with me at 2:45. I have an 11 year old Vectra and was expecting some work would need doing but my car passed with one advisory. I was… Read Full Review

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“Terrible service”

Written on: 02/03/2014

The idea of Servicing Stop is great but the reality of it is quite the opposite. When I had booked for an MOT online, they were prompt at calling me back to confirm but the lady I spoke with was very rude, brash and even sighed at one point. My car was picked up at 9am and I did not hear from them again until after 4pm explaining my car had failed it's MOT, quoting £200 for a lower arm change and a new sidelight. By waiting to call me after 4pm meant that any work needed could not be done on… Read Full Review

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“Thought it was to good to be true and it was!!!”

Written on: 02/03/2014 by Kaia486 (1 review written)

Thought i would use servicing stop as it seemed, on the face of it, easy to use the fact the car is picked up and delivered back to you was a bonus. I knew there would be things on there that would need replacing but that's where the nightmare began. ''Ok Sir. You will need some oil at £17' that's fine, 'you will then a new tyre at £95'?? I have a 1999 Ford focus with tyres 165/55/15. I went onto the more expensive high street garages online and even their most expensive Pirelli tyres were… Read Full Review

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“Terrible service”

Written on: 01/03/2014 by ReillyHoover (1 review written)

The idea of Servicing Stop is great but the reality of it is quite the opposite. When I had booked for an MOT online, they were prompt at calling me back to confirm but the lady I spoke with was very rude, brash and even sighed at one point. My car was picked up at 9am and I did not hear from them again until after 4pm explaining my car had failed it's MOT, quoting £200 for a lower arm change and a new sidelight. By waiting to call me after 4pm meant that any work needed could not be done on… Read Full Review

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“Servicingstop screws you”

Written on: 25/02/2014 by grumpep (1 review written)

I was concerned that the service would comply with all KIA manufactures service schedule and was assured by servicingstop it did, and the cost with a MOT would be 203.50 when the garage had the car I was told I had to pay extra for spark plugs brake oil and pollen filter. All these items are quoted in the KIA service plan schedule, and must be carried out to maintain the validity of the KIA 7 year warranty. I ended up paying 294.35 pounds instead of the quoted 203.50, and to add insult to… Read Full Review

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“Full service is NOT to manufacturers schedule as...”

Written on: 25/02/2014 by wheeljem (1 review written)

If you use this service, do so knowing what you are getting. Contrary to the main page of their web-site, the services are NOT CARRIED OUT TO MANUFACTURERS SCHEDULE. Thus, they are cheaper because you are not getting the parts and labour which are scheduled. Even something as basic as an oil change is not covered. When I challenged their customer services, they were very quick to point out where the get out wording was. The hold your car until you have paid. It is not legal to hold a… Read Full Review

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“Worked as Expected”

Written on: 22/02/2014

Very polite service on collection. Passed MOT no harassing phone calls. Price as promised… Read Full Review

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“As with many other reviews saying brake fluid needed...”

Written on: 20/02/2014 by bo-henry (1 review written)

As with many other reviews saying brake fluid needed changing plus wiper blades. My protests that the brake fluid change was part of the full service ignored and I had to cough up another £55 to get car back and book stamped for 2nd year warranty. Feel ripped off. Might as well have taken it to the dealer. Also car not cleaned. Would not use again or recommend… Read Full Review

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“Stay well clear!”

Written on: 19/02/2014 by Ipswich1 (1 review written)

I would NEVER use or recommend ServicingStop. I booked my MOT with ServicingStop and 1/2 hr after my car was collected I received a phone call from the garage quoting £360.00 for a recommended Cam belt change (not essential but they thought it may be due for a change)- I said to leave it for the moment. Shortly after I received a call from ServicingStop stating that my car had failed the MOT and they proceeded to inform me how much it was going to cost me; ball joints £96.24 x 2, wipers… Read Full Review

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“What an excellent Service ”

Written on: 18/02/2014 by Gordiboy (1 review written)

Did exactly as it said on the tin, I would be more than happy to recommend this coy to all my friends and family… Read Full Review

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“Disgusting Customer Service”

Written on: 14/02/2014 by Heisenberg93 (1 review written)

I booked an MOT and full service with Servicing Stop. They rang me next day confirm, decent price all seemed peachy. All went pear shaped from there however, as on the day of the service they didn't bother turning up. So tried ringing, kept getting putting on hold and as I had things that needed doing at work I gave up. Appalling is the only word I can use to describe their customer service without swearing, AVOID AT ALL COSTS!… Read Full Review

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“Excellent service ”

Written on: 14/02/2014 by Katiebee223 (1 review written)

I am very pleased with the service I received. It was very smooth & efficient from start to finish. It was very easy to book my VW Scirocco in for its MOT. I was contacted by customer service who very kindly arranged to have my car collected & returned- even arranged for it to be returned between 12.00-1.00 pm as I needed the vehicle back by then. Good price & very pleasant experience all round. Particularly appreciated the convenience of having the car collected & delivered back to me all… Read Full Review

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“utterly useless”

Written on: 29/01/2014 by kenny1560 (1 review written)

i was unsure when i saw the site but i thought give it a go, booked car in for M.O.T, got phone call cancelling that day, they gave me another day, 2 days before that they cancelled again, was told they couldnt do M.O.T for another 5 weeks, they seemed glad when i said cancel it. Why advertise a service when they know they can not do the job at that price ? … Read Full Review

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“MOT & Full Service”

Written on: 29/01/2014

So easy to book mot & full service. Collection & delivery fantastic. Payment quick, easy & secure. Price very competitive. Will use them again next time… Read Full Review

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“Too sales focused once you hand over your keys. Beware!!”

Written on: 28/01/2014 by Martfree1972 (1 review written)

So the booking process and initial price transparency is great, but as soon you hand over the keys expect a nasty surprise soon after. The customer service is clearly sales drive and try to push you to make a quick decision regarding further repairs from a battery replacement to welding a bracket for the exhaust. My car passed it's mot exactly 1 month back so if any these repairs were serious surely it would have been flagged then. Overall you are paying for someone to collect and convenience… Read Full Review

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“FORD FOCUS INTERIM SERVICE”

Written on: 25/01/2014

Booked an service for my 12,000 mile, 2 year old Ford Focus on-line at what seemed a good price of c.£104. Car was duly taken away on the appointed day to a garage (unknown to me) about 5 miles away - so far so good. Mid afternoon I received a phone call telling me that the car needed "specialist" engine oil at an extra cost of £35 plus a recommended brake fluid flush and replace at something like £55. I said I didn't really want either but was told that if I didn't have the engine oil they… Read Full Review

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Bobfog's Comment

Written on: 17/02/2014

same happened to me 17/2/14 they know what is required when you book ,so why not qoute the correct price - will not re book .

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“Seemed like a good idea "stress free servicing and...”

Written on: 24/01/2014 by Nuttie (1 review written)

Seemed like a good idea "stress free servicing and mot". Car failed MOT and part needed from dealer was not available until the following day, so far not a major problem. The garage had left their van on my drive, again not a major problem for a day but was left overnight which became a problem when 2 other cars retuned in the evening. My car was not collected until the deadline of 10am. The following day the car was repaired and I was then advised of the code for payment. This was at 3.45pm… Read Full Review

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“Did exactly what I wanted”

Written on: 22/01/2014 by AR75 (1 review written)

I got a quote for a full service and MOT, with my car being picked up and delivered at work the day after getting paid. There was no problem in arranging the date, I was given a couple of reminders before the date, the time was re-arranged to be more convenient to me. Come the day, came the mechanic, who arrived slightly early (early enough for him to be ready for me, not so early that I felt uncomfortable to have kept him waiting). My car was taken away, a couple of hours later I was told… Read Full Review

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“VW Golf Service”

Written on: 21/01/2014 by Bod727 (1 review written)

Unfortunately I had a bad experience with this company. Was unsure in the first place as the reviews I read were 5050, but I took the risk but it turned out to be very disappointing and I feel quite angry. Customer Service is pretty much non existent, it is a faceless company who try all the tricks to claw money from you. I have a VW Golf that required an interim service - quoted £214, which was about £50 cheaper than a VW Service Dealer. Firstly they were late picking the car up. I… Read Full Review

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