Servicing Stop Ltd Reviews - www.servicingstop.co.uk

River Front, Middlesex, London, EN1 3TF
★★★★☆
3.7 / 5
2402
74.7% of users recommend this
  • Value For Money

Description (provided by business)

Since being founded in 2008, Servicing Stop has been revolutionising the way we get our cars serviced, with the sole intention of making the experience better for the customer. When you book your car service with Servicing Stop, you’re booking with the UK’s most convenient car service provider. With a unique system that includes FREE collection and delivery from any location you choose, before and after the service;all our car services come with a 12-month parts and labour guarantee, offering unrivalled peace of mind until it’s time for your next service. With an enormous network of over 1500 garages nationwide, Servicing Stop makes car servicing easy with no hassle, and no fuss. Don’t delay, book today!
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Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk

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“Easy, convenient and reliable”

Written on: 09/03/2017 by kerry_074 (1 review written)

I've used Service Stop a good few times now and it's always been a reliable and trust worthy service. Recommended by my brother who always uses for MOTS. Easy to communicate with, on time pick ups and they're always happy to collect and drop off wherever you need them too. Also work with honest, local and reliable garages. Only improvements I'd suggest is more call centre staff - when I tried to call back the direct number I was on hold for a long time! Also when car was dropped off last… Read Full Review

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“Simple and Easy”

Written on: 09/03/2017 by Makennay297 (1 review written)

The whole process is very simple and easy to use. Book your car details onto their website, select a date and you're done. Price quoted in advance unless there are issues that arise or extras but you are called in advance so you don't have to pay anything else. Car collection was on time. I was fortunate that my car was taken to a main dealer. Car valeted so nice and clean when returned. Would definitely recommend and use again in the future… Read Full Review

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“Cheap and chearful, but have an understanding of a car...”

Written on: 09/03/2017 by Rodgersvn282 (1 review written)

I today had my car serviced (full service) and Mot'd by servicing stop in Watford for the grand total of £134.57 which off the bat I must say is a great deal this simply cannot be argued with. After reading a number of bad reviews I was a little nervous however I am knowledgeable enough and willing to read up on the workings of my car to be prepared for any advisory points that might get suggested and have lead to others being ripped off. To this end I checked and marked (where replacements… Read Full Review

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“Good service”

Written on: 08/03/2017 by 145Ramos (1 review written)

Arranging my car for service was quick and simple to set up. The garage turned up ontime and work was carried out on my vehicle to a good standard. Service stop made the whole process pain free and very easy for someone who works full time and doesn't want to waste a day off taking a car to a garage. Would fully recommend service stop to friends and family and they offer very good prices! Well done top job!… Read Full Review

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“Fantastic service provided”

Written on: 08/03/2017 by JodieR (1 review written)

Collected my car right on time and delivered back within just a few hours. All extra work was well communicated before it was carried out and they offered great honest advice on advisory work. Great price for the entire service and the process was efficient and effortless. Will definitely use again and will recommend to my friends and family. I don't have any negative comments about the level of service they provided… Read Full Review

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“Good service of the car”

Written on: 08/03/2017 by Kincaidei215 (1 review written)

The pick up and drop off was so great although it would have been good to have been notified by the driver when they were on their way. Service good and reasonably priced… Read Full Review

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“Perfectly good service and cheap”

Written on: 08/03/2017 by Liliau266 (1 review written)

My car was picked up and returned within the times they stipulated and I was kept up to date throughout the day with all the information I needed. I would recommend this to people in the future as it is really good value for money and provides useful information throughout the day to ensure the service is reliable and doesn't interfere with your day… Read Full Review

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“Already recommended you guys to my friends!”

Written on: 08/03/2017 by IsabelleBarrett (1 review written)

This is the second time I've used Servicing Stop and I found it consistently good in terms of information given, customer service both from the company and the garage, pricing, timekeeping and overall convenience, with not much particularly bad to mention about anything. I do hope the next time will be just as good!… Read Full Review

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“RUBBISH SERVICE”

Written on: 08/03/2017 by Reagan157 (1 review written)

COLLECTION WAS GREAT, HOWEVER THE COMPANY THAY USED CHARGED US MORE THAN NEEDED TO AND THEN ARGUED THAT THEY DID NOT. SAID OIL ECT HAD BEEN CONTAMINATED AND NOT DONE IN 24 MONTHS , HOWEVER IT WAS DONE BY A VERY GOOD COMPANY ON LAST SERVICE 12 MONTHS AGO. TIRED TO CHARGE FOR THINGS COVERED BY FULL SERVICE. NOT IMPRESSED AND WILL NOT REUSE… Read Full Review

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By Servicingstop

Written on: 16/03/2017

Dear Customer,

We're sorry to hear about your experience following your recent booking with us.

It is always our intention to set the highest possible standards during every aspect of our car servicing; if these are not being met then naturally we want to investigate why not.

We would be very keen to look into this matter on your behalf, if you can send our Customer Care team some contact details or your registration number to us we can start.

Best Regards

Dean
Servicing Stop

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“Very expensive ”

Written on: 07/03/2017 by Chezzyp (1 review written)

The gargage that collected my car turned up early after giving sending me a text the night before. Got a call a couple hours later to let me know what was needed. On the whole I found the service extremely expensive for what was done. Card charges are through the roof! How else are you supposed to pay. My car wasnt returned to me until 8pm and I had to ring and found out where it was. It was dark and I didnt think to check where he had left it. He had left it in a neighbours bay and had blocked… Read Full Review

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By Servicingstop

Written on: 16/03/2017

Dear Customer,

Thanks for your feedback.

We are sorry you were not satisfied during your recent car service with us. We have noted your comments and we will use all feedback to continually improve our operations.

If you would like to be contacted, please call us or email us.

Best Regards

Dean
Servicing Stop

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“Good service again”

Written on: 07/03/2017 by MEDDD (1 review written)

This was my second time of using ServiceStop. I found that the service provided was very good again with local firm collecting and returning on time as promised. I was given advice re advisory notifications rather than work being carried out without my permission. Payment online was not easy so I rand and spoke to an advisor who managed the transaction for me… Read Full Review

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“Ripped off ”

Written on: 07/03/2017 by Kosov (1 review written)

Take car for full service.Oil and polen filter not change.ring me gear stock on third but it was fine when me and pick up driver drives.charge me extra £40 and car had oil leak take car to Garge again to south problem out 2 days stay there no body ring me to let me know what's going on when I rang servicing stop office which 1.30 hour on phone.telling me they can not fix problem I have to take somewhere else to fix which is how I now filters not change by the way diesel filter not changing… Read Full Review

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By Servicingstop

Written on: 16/03/2017

Dear Customer,

We're sorry to hear that your recent booking with us did not match the high standards we expect.

We'd like to investigate this. Please send your registration or reference number to us and a member of our team will be in touch.

Best Regards

Dean
Servicing Stop

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“A Farce from start to finish!! Never Again!!”

Written on: 07/03/2017 by EddieCotcher (1 review written)

The male proprietor of the garage contacted me the evening before the pick up to state he would be at my house at 1030a.m.the following day??At 1035am the following day a lady driver turned up with paperwork and an address for where the car was going to be serviced? She had a problem getting the car into gear? my wife gave here a quick run through!she left 1040am...The driver/proprietor of the garage phoned me 5 minutes after the car had been picked up to apologise for his lateness and that he… Read Full Review

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“...............even my trolley pound was missing!!!!!!!!”

Written on: 07/03/2017

I will certainly never be using Servicing Stop again. - I had to drive my car home. - The radio was turned up to full volume & on an AM station. - The oil needed to be changed with a 'special oil'. - When Servicing Stop rang to inform me about the outcome of the MOT they were super dramatic & made me panic about the status of the car. - They informed me that the part that needed replacing could only be purchased as a whole unit the price being £500. I then googled the problem & found out the… Read Full Review

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“Rip Off ”

Written on: 07/03/2017 by MarquisMadden227 (1 review written)

On face value it is a cheap service once your car goes to the garage that's when it starts getting expensive. My car is less then 5 years old and therefore needed new spark plugs and engine oil. Something that isn't an expensive extra however Servicing Stop rang and tried charging us £78 plus VaT for the spark plugs and then £78 plus VAT for engine oil. We refused them to do this as it was a rip off. We contacted a local garage who did everything for £60 including vat. They do cheap services… Read Full Review

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“FALSE ONLINE PRICING”

Written on: 07/03/2017 by HARRY1951 (1 review written)

GIVEN PRICE ONLINE ALL PARTS AND LABOUR , TO CHANGE A TIMING BELT.THEN A GUY WHO SAID HE WAS A MANAGER CALLED AND TOLD ME IT WOULD BE HUNDREDS OF POUNDS MORE FOUND OUT LATER HE WAS NOT A MANAGER ANOTHER LIE . THE GARAGE THEY WANTED ME TO TRUST WITH MY CAR AND TO DO MY REPAIR HAS THE WORST REVIEWS I HAVE EVER SEEN . ALSO TOLD BY PEOPLE IN THE TRADE THE DONT DO HALF OF THE WORK WOULD I RECOMEND SERVICING STOP LTD ONLY TO PEOPLE I DISLIKE IT IS PLAIN THEY DONT CHECK ON THE GARAGES THEY USE WHY… Read Full Review

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“A happy user for over 5 years”

Written on: 07/03/2017 by StuartGordon (1 review written)

I found servicing stop online and have used them numerous times over the past five years. They have been responsive and provided good value. You book in the car, and a local garage will collect the vehicle, service it and return it. They act as middle-man to find the best price locally (though they obviously take their cut), but it makes the process easy. Recommended :)… Read Full Review

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“MOT and Service with pick up”

Written on: 07/03/2017

Good service, picked up on time with call from driver to say they were on way. Call with full info about what was required for MOT and service plus a recommendation on what actually needed on service vs what just recommended and could wait. Only negative was drop off was at 6:20pm when they stated 4-6pm drop off. A little annoying as I finish work at 5 so ended up waiting around a long time for them to drop car back… Read Full Review

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“OK, but not dealership standard”

Written on: 07/03/2017 by AmariDonovan1962 (1 review written)

Had me Mazda serviced. Did ask first to ensure the garage could update online service record. Had Full service already showing warning for oil change on dashboard after two weeks… Read Full Review

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“Rubbish”

Written on: 06/03/2017 by Davidk635 (1 review written)

Rubbish would never use again… Read Full Review

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