Servicing Stop Ltd Reviews - www.servicingstop.co.uk

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3.6 / 5
1115
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Servicing Stop Ltd - www.servicingstop.co.uk

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“Car service”

Written on: 01/02/2016 by Janet2708 (1 review written)

Both my daughter and I have used servicing stop this January. Very clear directions on booking. Great the car was collected and returned. Informed of items needing repair before it was done. Would use this service again and recommend it to friends… Read Full Review

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“Where's my car?”

Written on: 01/02/2016 by wdHarris1945 (1 review written)

Many of the negative reviews talk about additional costs e.g. specialist oil. To be fair, Halfords and others do this (I think ALL others) so don't be surprised. I did get the expected call that turned by £130 service into a £300 one. So - adjust your expectations and all will be fine. Its not cheap but it is easy - as they collect and deliver. At least...... I'm sitting here on hold having been waiting for 90 minutes since I paid the bill. I am waiting for my car to be returned. I… Read Full Review

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Whoknowsthetruth...'s Comment

Written on: 01/02/2016

Update - the phone was answered after 45 mins. Car is on way. Arrived 2 mins later. All good - rating stands but post payment communications need attention!

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“Great price - great service”

Written on: 01/02/2016 by HugoZiegler (1 review written)

This is the second time that we have used this company. It is really easy to organise, and convenient as they collect and deliver your car. The price is really reasonable too. Would recommend and will use again… Read Full Review

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“Good customer service - Just be aware of the extras!”

Written on: 31/01/2016 by Tuckerkr178 (1 review written)

A good friend of mine had used Servicing Stop and recommended them to me. I was impressed by the price quoted online and booked my car in. The process was easy and the email confirmation was reassuring. The car was collected from my workplace at 8.30am and driven 9 miles to the local Servicing Stop garage. Around 10.40am I received a call and text message asking to give the call centre a ring back. I had opted for the full service at £114.85 for my diesel BMW 1 Series. Once the oil… Read Full Review

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“Different, daunting but glad I tried”

Written on: 31/01/2016 by Anders48 (1 review written)

I find it very daunting to try concepts like this and what usually works for a friend doesn't necessarily always work for me. However, I was really pleased with the customer support and guidance and the service to the car that was provided. It made such a big difference not having to find a garage appointment that was possible for my ever changing schedule and allowed me to carry on working without the hassle of finding a suitable garage and arranging lifts etc. I have no problem recommending… Read Full Review

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“A mixed experience”

Written on: 31/01/2016 by slin425 (1 review written)

Prices for extra work were not very competitive, however the person I dealt with was great. Calling the main phone line/call centre is not a pleasant experience though, as I had to wait up to ten minutes just to even speak to a person. After they did pick up, they were not polite either. Cannot complain about the core service price cost… Read Full Review

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“Great service and easy as pie”

Written on: 29/01/2016 by 462Boone (1 review written)

Excellent service, collected on time, dropped off on time. Did not try and charge me for extras, except long life oil. £35 extra seemed a lot but still came to only £125 for a full service. Very pleased and will defiantly use again… Read Full Review

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“Convenient way to service & MOT your car!”

Written on: 29/01/2016 by JillianIngram (1 review written)

What a great idea: collect your car from home, service & MOT it, then return it! Very convenient! Collection time was 90 minutes earlier than agreed but the young man was friendly & polite. I expected a phone call following the 10.00 MOT but didn't receive it until 3.30. I tried calling but was left waiting for 12 mins twice- I couldn't get through, they were v.busy. However, following the MOT feedback- work was required to pass my car, the returning of the car was fairly quick. I asked how I… Read Full Review

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“Invoice problem”

Written on: 28/01/2016 by raMcFadden217 (1 review written)

When my car was collected, the driver showed no identification. The garage telephoned later stating that extra work was needed,brake fluid change and engine flush, it did not surprise me that they tried to increase the price of the service. I was suspicious about that, so I refused and left it at the agreed service cost. I also had to wait a month for the invoice and would not have got it, had I not asked for it. I shall use my old garage in future, even though I have moved out of the area, I… Read Full Review

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“Excellent - Service really is fantastic”

Written on: 27/01/2016 by AllanStockley (1 review written)

WoW - what a fantastic concept!!! From my initial enquiry to completion of my car being serviced I can offer nothing but praise. The Car was collected in the agreed timescale and returned around 5pm. The staff member from TGM was extremely polite, they had even cleaned my car prior to returning. No extra costs were incurred except £25 for reserving the same unbeatable price for the vehicle's next service of just £101. I was so impressed that one of my colleagues has already booked his car in… Read Full Review

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“their quote means nothing”

Written on: 27/01/2016 by MacApple36 (1 review written)

thought I would save 50% accoridng to their january add Dealer cost for my service would have been £230 They quote £118 They knew my car was a volvo and one would assume they would know what oil type etc the car would need for its service before quoting me the low price On the day they phone me tell me I need to pay an extra £32 for a pollen filter and £42 extra for my oil !! I say forget it just bring my car back and they say sorry the car has been drained of oil we will just put… Read Full Review

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“Good value ”

Written on: 27/01/2016 by edHeath216 (1 review written)

Fast and reliable - did what they said they would do with a call to ask if i wanted specific things changed and details of the price upfront which i appreciated. My service was stamped and the price was fair - i will use again and would recommend using the service - takes out the hassle of dropping off and collecting your car - they do it!… Read Full Review

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“Untrustworthy typical”

Written on: 27/01/2016 by Mr.Pat (1 review written)

You just can't trust them but perhaps it depends on the garage. I expected more considering that Dragon's den is linked to them. It is quite typical, you'll get low quote but at the end you would end up paying more and you're still unsure if they really did the job. I'm giving them 2 stars for the convenience but I would still not recommend it… Read Full Review

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“Great experience, easy and efficient ”

Written on: 27/01/2016 by Armandoy422 (1 review written)

The overall experience to great, I have used them several times. They take the hassle out of getting your car serviced and MOT'd . The collection and delivery service is great , a massive help when you are working… Read Full Review

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“Good service and very helpful”

Written on: 27/01/2016

Good friendly staff . Helpful and informative. Would recommend to everyone who wants a service… Read Full Review

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“very bad garage choice”

Written on: 26/01/2016 by violetash (1 review written)

I didn't pas the MOT for some repairs, this garage quoted me almost £300 , I took my car with another garahe and guess what???, I have the MOT certificate. Without the repIrs. All the repairs were fake. And this company didn't do nothing to support me, they just excused the garage. Very badddddd… Read Full Review

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“great, convenient, was kept updated, all good. price...”

Written on: 26/01/2016 by AmiyahPritchard (1 review written)

great, convenient, was kept updated, all good. price very fair too… Read Full Review

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“Service Review”

Written on: 25/01/2016 by hart1pool (1 review written)

Very efficient service. Easy to arrange with door to door collection. Prompts sent to Mobile reminding you of the pending date and nearer the time you are told of the time slot that will be collected thereby you are able to organise and plan. The quality of the service has been first class and any items than routine service are discussed with you prior to any work done. Cost is a lot less than taking to Dealer and more convenient. Have used them twice now and would not hesitate to use them… Read Full Review

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“First and Last”

Written on: 25/01/2016 by KarterBain273 (1 review written)

My Audi A3 was booked for a full service yesterday by one of Servicestops approved local garages. I had no problem with this garage, communication was good and they arrived on time to collect the car, that is where the good news ends. The problems started the minute the service stop service desk contacted me, 1) I was informed that Specialist Oil at an extra charge of £31.00 was required, no negotiation this was the only oil recommended by Audi, surely Audi are not a specialist car… Read Full Review

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“Convenient”

Written on: 23/01/2016 by Kameronr295 (1 review written)

The service is convenient and good, I would definitely use them again. The only thing is that the car could not be returned by 6pm and I had to wait for clarity about the time the car would be returned, this could have been dealt with in a better way. But we resolved the issue in the end… Read Full Review

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