MyBoracayGuide.com Reviews

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★★★★☆
4.5 / 5
63
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★★★★★

“They can everything!”

Written on: 06/09/2013 by iurist (1 review written)

Unfortunately, selected resort was currently affiliated with MyBoracayGuide. After several inappropriate for me offers, I chose resort which fully booked (as I thought - I wrote them before). Turned out that MyBoracayGuide have reservation there. And they were able to book selected category room for the desired period. All very quick and gently. I definitely 'll use of them again. I strongly recommend MyBoracayGuide!… Read Full Review

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★★★★★

“customer-oriented”

Written on: 01/09/2013

I've tried booking through myboracay for two times. Great service, quick replies. I actually recommended the site to relatives and friends. Kudos!… Read Full Review

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★★★★★

“Fast CustomerCare via Email”

Written on: 26/08/2013

I did not have a hard time waiting for response regarding my concern with booking since it did not take me 30 minutes to receive their reply. In addition to that, she is very good in giving details with the entire concern and made it a lot clearer to me now :)… Read Full Review

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★☆☆☆☆

“CHAT SUPPORT IS SARCASTIC”

Written on: 15/08/2013 by guestela (1 review written)

I WOULD LIKE TO COMPLAIN TO CHAT SUPPORT LEZLIE. SHE IS SLOW AND RUDE!** Lezlie: As mentioned earlier ** THAT IS NOT HOW YOU RESPOND TO A CUSTOMER AND AGAIN SHE IS RUDE AND SARCASTIC.. IF YOU HAVE RULES AND GUIDELINES TO FOLLOW, EXPLAIN PROPERLY PLEASE! AND WHEN I CHECKED THE SITE SHE GAVE ME FOR FURTHER INFO, IT EVEN HAS ANSWERS TO THE QUESTION THAT SHE ALREADY SAID NONE/NO TO IT… Read Full Review

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★★★★★

“Customer Service: Amazing”

Written on: 30/07/2013 by EastHamNige (1 review written)

These guys are amazing. I've used them several times now. The first time i used them was for my honeymoon and now i never look anywhere else. Always prompt reply to any questions. When my flight was delayed by a day on my honeymoon, staff contacted me straight away to let me know they had made adjustments and informed the hotel!!! Over and beyond!!!! I didnt even have to make a call. Also the best prices u will find!!! Garunteed!!!! MyBoracayGuide Rules!!! : )… Read Full Review

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★★★★★

“WOULD HIGHLY RECOMMEND MY BORACAY GUIDE”

Written on: 19/07/2013 by gazandchez (1 review written)

Staff at My 'Boracay Guide' were extremely professional and so helpful. I'd like to extend a big thank you to the staff who presented outstanding customer service skills & support while chatting directly on line about resort reservation. I live in Australia so it was difficult to decide which resort and how to book it but 'My Boracay Guide' took the stress and worry out of the process. They offer a range of services to help make your holiday a breeze. Once my booking was confirmed, it was a… Read Full Review

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★★★★★

“Great site with everything you need to know about Boracay”

Written on: 07/06/2013

An excellent website. Very easy to navigate. You will just about everything you need to know about Boracay. It's hotel, restaurants, shops and activities. Very prompt reply to any inquiry and fast confirmation of all bookings. Highly recommended for any-one considering a trip to the island… Read Full Review

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★★★★★

“best guide ever”

Written on: 22/05/2013 by israel0821 (1 review written)

I have never seen a travel website as precise and accurate as my boracay guide. Fast confirmation received in minutes. Gave better payment options. I have been to boracay six times and i never knew that the island could offera lot. Thanks to My Boracay Guide! Will definitely recommend to my friends… Read Full Review

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★★★★★

“Roxy ”

Written on: 24/04/2013 by Andy1234566 (1 review written)

I want to commend Roxy for being so helpful and also to the company. I booked last night and this morning my reservation is confirmed. The online chat support is quick, thanks to Roxy. I never had a hard time with the reservation. I will recommend this site to my friends and colleagues :D… Read Full Review

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★★★★☆

“Roxy”

Written on: 10/04/2013

Roxy was very helpful even though she copied and paste her answers from the site. Kudos to her. Give her a raise or anything you like!… Read Full Review

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★★★★☆

“Angel Staff! :)”

Written on: 18/03/2013 by MrsAngeles (1 review written)

THANK YOU SOOOO MUCH! Im finally done with our summer getaway bookings! you are all angels! :) Thanks bunch! Note: maybe having an updated availability of the resorts synced to your online reservation forms will do more help for your clients. but still the staff are all prompt and kind! thanks!… Read Full Review

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★★★★★

“Very good service!”

Written on: 20/02/2013 by Irina052 (1 review written)

I used myboracayguide service to book a Two seasons, but there was not rooms. Agents sent to me some offers (different another hotels) and helped choose hotel. Thank you very much. Very good service and bonus: good price. Note: our hotel was not on others sites of reservations… Read Full Review

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★★★★★

“My Boracay Guide provides "MORE FUN" in Boracay...”

Written on: 11/10/2012 by EXAN (4 reviews written)

With the UNLIMITED wonderful options in Boracay; truly MyBoracayGuide.com delivers the distinction of providing the "ESSENTIAL STREAMLINING" of those choices. They give you rates, accommodations, location feed backs and even hotel comparisons to help you book the hotel that suits your need. ALL THESE IN REAL TIME through their ever efficient and prompt agents. Kudos to Roxy and Elle for their fast, reliable and WORLD CLASS SERVICE !… Read Full Review

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★★★★☆

“Convenient and East”

Written on: 28/04/2012

They helped me book a reservation for a hotel 2 weeks before my designated stay and i got a confirmed reservation within 4-5 days, the prices of the room were also really worth it, Also, their website was really user friendly being that it was my first time to book a hotel room for myself… Read Full Review

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★★★★★

“Great site.. great service.. please keep going!!”

Written on: 21/01/2012

I would like to commend one of the agents online name Patrica.. She's amazing.. my wife had just told me about boracay, came to my mind of going there.. but she doesnt know how and where that is. Despite of the not so good internet connection here in the Philippines, I booked tickets for us and imagine we dont know where we are going hehehe and Ms Patricia (agent) gave me helpful links to check and I feel that Boracay is welcoming us, encouraging us to visit the place.. I love the site… Read Full Review

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★★★★☆

“"A VERY REWARDING EXPERIENCE"!”

Written on: 12/08/2011

It's my great appreciation to Tessa and Patrica for the assistance given to my family when we were scouting for a place to stay in Boracay. Indeed My Boracay Guide is a blessing to us for the experience we had on our short stay at the Orchids Resort as booked by these two wonderful ladies. My 84 year old Dad did really enjoy the experience which only lasted for a few hours before he slipped and broke his thumb upon going up few steps the marble tiled stairs without a handrail inside the Family… Read Full Review

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★★★★★

“Its all Good”

Written on: 21/06/2011

I used myboracayguide service to book a hotel. (Fridays) Place was great, food a little expensive but service was good. all the transactions between myboracayguide and the hotel were swift. They had my name on little envelopes and personal greetings, and the staff was attentive even though I arrived after 2:00am. Good price, no complications, there's not much else I can say about the service. Ten out of Ten … Read Full Review

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★★★★★

“I would like to compliment the my boracay guide...”

Written on: 19/05/2011

I would like to compliment the my boracay guide logistic staff, Lito and Ramil on their wonderful service provided to me on the 23april and 26april2011..

1) Lito provided me with as much information as possible throughout the journey while guiding me to and from the hotel (Red Coconut)..I felt safe and secured being guided by him. Very pleasant and patient and dedicated to his job..

2) Ramil was waiting for my arrival at Kalibo as i arrived from Caticlan on the 26th..He too guided me through… Read Full Review

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★★★★★

“Thank you to the logistics team Of my boracay guide....”

Written on: 11/04/2011

Thank you to the logistics team Of my boracay guide. we arrived here in boracay yesterday, hassle free!!! from the moment we step out from our hired van up to the very end in our hotel lobby. Its so funny that i was ashamed to let the porters as what they say, to carry our big luggages for they dont look like porters for me. Ang gwagwapo! Only from my boracay guide my porters na ganun… Read Full Review

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★☆☆☆☆

“We booked a hotel for our honeymoon and they gave us...”

Written on: 16/03/2011

We booked a hotel for our honeymoon and they gave us something far from what they show on the website! Literally far from the beach which is the total opposite of what we were expecting and very bad customer service! They will fight with you to force you to stay and make cancelling impossible no matter what even if the resort owner is ok with the cancellation. They will use your credit card without your permission like what they did to us! They are scammers! Never ever use this website for your… Read Full Review

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