MyBoracayGuide.com Reviews

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★★★★☆
4.5 / 5
63
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★★★★☆

“Great place to find a great place!!!”

Written on: 18/03/2014 by MissCallaway24 (1 review written)

I have been using myboracayguide.com for two years now and they have helped me a lot in finding the best hotels with the best accommodations for me and my family and friends! They also have the widest selection of hotels from beach fronts to quieter areas inside the island. They also have great transportation service. The only reason why I didn't give a five star rating was because when we had complication with the reservation as to we extended our stay for 2 nights more, they kept revising… Read Full Review

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★★★★★

“Absolutely Amazing!!”

Written on: 20/01/2014 by Canadiangirlabroad (1 review written)

I am travelling to Boracay with 5 friends over Lunar New Year. We tried using multiple websites and services to find a hotel during our stay, but each site was unavailable and the server was unable to help us. We were in a bind and were concerned we wouldn't have anywhere to stay while we were in Boracay. 2 weeks before our vacation, I contacted My Boracay Guide via phone and I spoke to a lovely woman name Rae who helped me and my friends find an amazing hotel. The customer service was amazing… Read Full Review

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★★★★★

“superb service!”

Written on: 20/01/2014 by ghreyz (1 review written)

It was our first time to visit Boracay. The staff helped us booked our hotel and answered all our inquiries timely.thanks to myboracayguide.. we'll surely recommend their service! Kudos to theit staff. :)… Read Full Review

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★☆☆☆☆

“terrible staff”

Written on: 11/01/2014

this website particularly the staff ruined my holiday. for those who are planning to spend a holiday in boracay make sure you go to the right website otherwise you will spend your vacation wasted and stressed due to the unprofessional management… Read Full Review

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★☆☆☆☆

“nightmare experience”

Written on: 10/01/2014

Its my first time going to boracay but I had a terrible experience with the myboracayguide website. staff are horrible and very unprofessional. they are just after the money and they will not assist when you encounter conflicts with the hotel. I personal will not recommend this website to anyone who wants to go for a holiday in boracay. There are so many website that has more professional staff and stress free… Read Full Review

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★★★★★

“Very Helpful and Accomodating”

Written on: 28/11/2013 by wazerbenal (1 review written)

The staff are very helpful to my inquiries and they always answer quickly. They also initiated conversation if there are any more things that I want for the booking. Will definitely avail of their service again and will recommend my friends to do so too!… Read Full Review

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★★★★★

“booking adjustments”

Written on: 28/11/2013 by abyk (1 review written)

i highly commend my boracay guide especially to alyssa for helping me out with my requests as well as the prompt reply of other representatives to my other inquiries. this is my 2nd time to use their service and they never failed to assist me with whatever requests or inquiries i have. thank you my boracay guide and keep up the good work. God bless and more power!… Read Full Review

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★★★★★

“Excellent service”

Written on: 26/11/2013

Thanks for staff - their quick reply and to solve my question during typhoon yolanda. I am very appreciate of her service… Read Full Review

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★★★★★

“Excellent and fast Service”

Written on: 23/11/2013 by Lars_A (1 review written)

Appreciate the very effective and precise communication given on queries, feels very reliable and trustworthy. My inquiry was related to status of Boracay and the booked Hotel we will be staying at later in December. Many thanks for fast, precise and good news… Read Full Review

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★★★★★

“Quality and Fast Service”

Written on: 12/11/2013

They have satisfied our needs especially during the typhoon yolanda..Appreciate janine for a prompt and quality response she rendered with my inquiries… Read Full Review

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Ianrogers1's Comment

Written on: 23/11/2013

I CANNOT FAULT THE 'MY BORACAY GUIDE' STAFF EVERY QUESTION REGARDING MY BOOKING WITH THEM HAS RECEIVED A PROMPT AND VERY HELPFULL ANSWER.
I WOULD HIGHLY RECCOMEND ANYBODY TRAVELLING TO BORACAY TO BOOK YOUR ACCOMODATION AND TRANSFERS ETC WITH THEM.

THANK YOU MBG.

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★★★★★

“excellent service!”

Written on: 23/10/2013 by Ruzzel (1 review written)

the agents did their best to satisfy my needs. they did a pretty good job. Kudos to these agents: Janine, Jennie and Nina. keep up the good work and God Bless!… Read Full Review

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★★★★★

“Brilliant service”

Written on: 18/10/2013 by Zilbie (1 review written)

I am an often traveller and had to solve some issues with different customer service depts before. I had always been kinda problem - prolonged reply, charges for everything and so on. But when I needed help from MyBoracayGuide - it was fantastic. I contacted and online advisor via Skype and got an answer immediately. I recieved irrefragable answers to all my questions and was told to e-mail my request. And again immediate reply. My problem was solved just in 10 minuted and I got my revised… Read Full Review

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★★★★★

“Fast, helpful, and great service”

Written on: 15/10/2013

The staff online gave me great assistance when I inquired on details of every hotel/resort as well as specific room accommodations. When the first choice I picked was not available, they made great recommendations through email. They even called me to confirm if I received their email. Overall, I have great experience in booking through MyBoracayGuide.com… Read Full Review

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★★★★★

“Prompt service”

Written on: 15/10/2013 by aeriel (1 review written)

They are fast and efficient. I inquired and the next day they confirmed my reservation via email. I will definitely recommend myboracayguide to my friends. Two thumbs up to the staff. Good job. Till next time… Read Full Review

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★★★★★

“A-Ma-Zing”

Written on: 11/10/2013

Such a good site! Live chat is an excellent facility and somehting I would not have expected. I was served by Sherryl who gave me tips on nightlife, weather and some fantastic hotel tips! Very happy would recommend these guys to anyone interested in vistiing this place. I cannot wait to go now! … Read Full Review

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★★★★★

“Most Realible and efficient”

Written on: 07/10/2013

I booked approximately 2 months prior my scheduled trip so there was a lot of emails exchanged. The staff always replied within 30 minutes with the right answers. Each time they were always very helpful. They accommodated all my requests and changes quickly and efficiently. Absolutely no problem.everything was quick and easy.I also booked for the transfers.The staff was very efficient & courteous. Great service indeed. They were on time with the pick & knew exactly what needed to be done. They… Read Full Review

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★★★★★

“Quick, efficient & professional”

Written on: 01/10/2013 by Nicoletta1270 (1 review written)

Love the ease and convenience of the website ! So much information gathered in an easy to navigate format. Booking was super easy and response time was fast! I look forward to utilizing the many resources on their website for our journey to one of the most spectacular destinations in the world! Thank you so much!!… Read Full Review

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★★★★★

“Swift Reply”

Written on: 28/09/2013 by jheyuti (1 review written)

I am very impressed with the swift reply and update from MyBoracayGuide. They also call me on my mobile to clarify my request. Thumbs up to you guys!!! I often book my Boracay Hotels from this site. Thank you… Read Full Review

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★★★★☆

“Professional, punctual and easy to deal with.”

Written on: 25/09/2013

I was having trouble finding appropriate accommodation due to it being peak season. MyBoracayGuide too the fuss out of emailing every resort to see if tat had availability. They were always quick when communicating. very pleased… Read Full Review

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★★★★★

“Super Good Service”

Written on: 20/09/2013

Website is easy to navigate and give much information about Boracay. What I like about them is they will always assist in many ways. I have amended my booking several times before and without complaining they still help and consider for what I need most. Even at crucial time, less than 7 days before in Boracay, I need to amend, they together find a solution for what I'm concern and favour most. I am really happy with their service and will surely recommend them to people who happen to visit… Read Full Review

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