MyBoracayGuide.com Reviews

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★★★★☆
4.4 / 5
88% of users recommend this
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★★★★★

“Fast, helpful, and great service”

Written on: 15/10/2013

The staff online gave me great assistance when I inquired on details of every hotel/resort as well as specific room accommodations. When the first choice I picked was not available, they made great recommendations through email. They even called me to confirm if I received their email. Overall, I have great experience in booking through MyBoracayGuide.com… Read Full Review

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★★★★★

“Prompt service”

Written on: 15/10/2013 by aeriel (1 review written)

They are fast and efficient. I inquired and the next day they confirmed my reservation via email. I will definitely recommend myboracayguide to my friends. Two thumbs up to the staff. Good job. Till next time… Read Full Review

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★★★★★

“A-Ma-Zing”

Written on: 11/10/2013

Such a good site! Live chat is an excellent facility and somehting I would not have expected. I was served by Sherryl who gave me tips on nightlife, weather and some fantastic hotel tips! Very happy would recommend these guys to anyone interested in vistiing this place. I cannot wait to go now! … Read Full Review

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★★★★★

“Most Realible and efficient”

Written on: 07/10/2013

I booked approximately 2 months prior my scheduled trip so there was a lot of emails exchanged. The staff always replied within 30 minutes with the right answers. Each time they were always very helpful. They accommodated all my requests and changes quickly and efficiently. Absolutely no problem.everything was quick and easy.I also booked for the transfers.The staff was very efficient & courteous. Great service indeed. They were on time with the pick & knew exactly what needed to be done. They… Read Full Review

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★★★★★

“Quick, efficient & professional”

Written on: 01/10/2013 by Nicoletta1270 (1 review written)

Love the ease and convenience of the website ! So much information gathered in an easy to navigate format. Booking was super easy and response time was fast! I look forward to utilizing the many resources on their website for our journey to one of the most spectacular destinations in the world! Thank you so much!!… Read Full Review

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★★★★★

“Swift Reply”

Written on: 28/09/2013 by jheyuti (1 review written)

I am very impressed with the swift reply and update from MyBoracayGuide. They also call me on my mobile to clarify my request. Thumbs up to you guys!!! I often book my Boracay Hotels from this site. Thank you… Read Full Review

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★★★★☆

“Professional, punctual and easy to deal with.”

Written on: 25/09/2013

I was having trouble finding appropriate accommodation due to it being peak season. MyBoracayGuide too the fuss out of emailing every resort to see if tat had availability. They were always quick when communicating. very pleased… Read Full Review

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★★★★★

“Super Good Service”

Written on: 20/09/2013

Website is easy to navigate and give much information about Boracay. What I like about them is they will always assist in many ways. I have amended my booking several times before and without complaining they still help and consider for what I need most. Even at crucial time, less than 7 days before in Boracay, I need to amend, they together find a solution for what I'm concern and favour most. I am really happy with their service and will surely recommend them to people who happen to visit… Read Full Review

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★★★★★

“They can everything!”

Written on: 06/09/2013 by iurist (1 review written)

Unfortunately, selected resort was currently affiliated with MyBoracayGuide. After several inappropriate for me offers, I chose resort which fully booked (as I thought - I wrote them before). Turned out that MyBoracayGuide have reservation there. And they were able to book selected category room for the desired period. All very quick and gently. I definitely 'll use of them again. I strongly recommend MyBoracayGuide!… Read Full Review

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★★★★★

“customer-oriented”

Written on: 01/09/2013

I've tried booking through myboracay for two times. Great service, quick replies. I actually recommended the site to relatives and friends. Kudos!… Read Full Review

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★★★★★

“Fast CustomerCare via Email”

Written on: 26/08/2013

I did not have a hard time waiting for response regarding my concern with booking since it did not take me 30 minutes to receive their reply. In addition to that, she is very good in giving details with the entire concern and made it a lot clearer to me now :)… Read Full Review

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★☆☆☆☆

“CHAT SUPPORT IS SARCASTIC”

Written on: 15/08/2013 by guestela (1 review written)

I WOULD LIKE TO COMPLAIN TO CHAT SUPPORT LEZLIE. SHE IS SLOW AND RUDE!** Lezlie: As mentioned earlier ** THAT IS NOT HOW YOU RESPOND TO A CUSTOMER AND AGAIN SHE IS RUDE AND SARCASTIC.. IF YOU HAVE RULES AND GUIDELINES TO FOLLOW, EXPLAIN PROPERLY PLEASE! AND WHEN I CHECKED THE SITE SHE GAVE ME FOR FURTHER INFO, IT EVEN HAS ANSWERS TO THE QUESTION THAT SHE ALREADY SAID NONE/NO TO IT… Read Full Review

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★★★★★

“Customer Service: Amazing”

Written on: 30/07/2013 by EastHamNige (1 review written)

These guys are amazing. I've used them several times now. The first time i used them was for my honeymoon and now i never look anywhere else. Always prompt reply to any questions. When my flight was delayed by a day on my honeymoon, staff contacted me straight away to let me know they had made adjustments and informed the hotel!!! Over and beyond!!!! I didnt even have to make a call. Also the best prices u will find!!! Garunteed!!!! MyBoracayGuide Rules!!! : )… Read Full Review

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★★★★★

“WOULD HIGHLY RECOMMEND MY BORACAY GUIDE”

Written on: 19/07/2013 by gazandchez (1 review written)

Staff at My 'Boracay Guide' were extremely professional and so helpful. I'd like to extend a big thank you to the staff who presented outstanding customer service skills & support while chatting directly on line about resort reservation. I live in Australia so it was difficult to decide which resort and how to book it but 'My Boracay Guide' took the stress and worry out of the process. They offer a range of services to help make your holiday a breeze. Once my booking was confirmed, it was a… Read Full Review

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★★★★★

“Great site with everything you need to know about Boracay”

Written on: 07/06/2013

An excellent website. Very easy to navigate. You will just about everything you need to know about Boracay. It's hotel, restaurants, shops and activities. Very prompt reply to any inquiry and fast confirmation of all bookings. Highly recommended for any-one considering a trip to the island… Read Full Review

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★★★★★

“best guide ever”

Written on: 22/05/2013 by israel0821 (1 review written)

I have never seen a travel website as precise and accurate as my boracay guide. Fast confirmation received in minutes. Gave better payment options. I have been to boracay six times and i never knew that the island could offera lot. Thanks to My Boracay Guide! Will definitely recommend to my friends… Read Full Review

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★★★★★

“Roxy ”

Written on: 24/04/2013 by Andy1234566 (1 review written)

I want to commend Roxy for being so helpful and also to the company. I booked last night and this morning my reservation is confirmed. The online chat support is quick, thanks to Roxy. I never had a hard time with the reservation. I will recommend this site to my friends and colleagues :D… Read Full Review

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★★★★☆

“Roxy”

Written on: 10/04/2013

Roxy was very helpful even though she copied and paste her answers from the site. Kudos to her. Give her a raise or anything you like!… Read Full Review

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★★★★☆

“Angel Staff! :)”

Written on: 18/03/2013 by MrsAngeles (1 review written)

THANK YOU SOOOO MUCH! Im finally done with our summer getaway bookings! you are all angels! :) Thanks bunch! Note: maybe having an updated availability of the resorts synced to your online reservation forms will do more help for your clients. but still the staff are all prompt and kind! thanks!… Read Full Review

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★★★★★

“Very good service!”

Written on: 20/02/2013 by Irina052 (1 review written)

I used myboracayguide service to book a Two seasons, but there was not rooms. Agents sent to me some offers (different another hotels) and helped choose hotel. Thank you very much. Very good service and bonus: good price. Note: our hotel was not on others sites of reservations… Read Full Review

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