Economy Bookings Reviews - www.economybookings.com

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4.6 / 5
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“Discrimatory”

Written on: 19/09/2013

We were declined the one person extra free driver because we are a gay female couple and the agent demanded to see a marriage license. He claimed that you must be legally married in order to drive and wanted us to produce a marriage license. We were then downgraded from a 5 door sedan to a 3 door fiat. With a walker, 2 suitcases, and backpacks, that didn't work out too well. Plus the Fiat had a defective seatbelt on the passenger side and the housing fell off so we had to tape it back up… Read Full Review

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Bookinggroup's Comment

Written on: 24/09/2013

Dear Customer,

Thank you for taking the time to write your review.

I would like to extend my apologies for the inconvenience if you didn't reach our office and for the inconvenience that you have experienced.

We would like to ask you contact us and explain the problem you faced, indicate your Booking Group vouchers number and we will start to investigation with supplier immediately concern you query.

Please contact us via email.


Thank you.
Regards,
Economybookings.com Team

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“Convenient, hassle free, clean car”

Written on: 18/09/2013

I wanted fast one day reservation with lowest price and I get it. Thank You!… Read Full Review

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Bookinggroup's Comment

Written on: 24/09/2013

Dear Sir/Madam,

Thank you for your comment.
We take very seriously to each comment, for us it is important that your submited review was justified.
If you have any questions, please do not hesitate to contact our customer Service Team support@bookinggroup.com
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“Hassle free.”

Written on: 18/09/2013 by Piers.357 (1 review written)

It was my first time using Economybookings whilst on holiday in Florida. I must say, the process was easier than renting a car. The service was as easy as it said in the Economybookings website. Booked the car for a whole day drive from Orlando to Miami… Read Full Review

Visit www.economybookings.com

Bookinggroup's Response to Piers.357's Review

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“Absolutely great”

Written on: 18/09/2013

We've been members for about 2yrs. We now no longer own a car. Have read all of the above negative comments about poor customer service and my experience is very different. Always courteous and professional and sympathetic, even when my mistakes have led to double bookings, late returns, etc. I strongly recommend Economybookings to all… Read Full Review

Visit www.economybookings.com

Bookinggroup's Comment

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“Excellent”

Written on: 18/09/2013 by Gerit.l (1 review written)

I have had great experiences renting cars with Economybookings in Munich and the staff are always super friendly and helpful. It's so easy to book a car and there's always an available car nearby. I'm very pleased with the car share program and would recommend it to others! So far I haven't had any of the issues noted in other reviews… Read Full Review

Visit www.economybookings.com

Bookinggroup's Response to Gerit.l's Review

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“Friendly customer service.”

Written on: 18/09/2013

An excellent service. Easy to use website and booking system, with great customer service. It saves you a bundle compared to owning your own car, and you mostly only pay for it when you need it. Cars tend to be clean and available when expected… Read Full Review

Visit www.economybookings.com

Bookinggroup's Comment

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“ Car was good.”

Written on: 18/09/2013 by Yrusta (1 review written)

I would recommend Eonomybookings for anyone who needs to rent a car in US… Read Full Review

Visit www.economybookings.com

Bookinggroup's Response to Yrusta's Review

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“It was correct.”

Written on: 18/09/2013

I have got a bigger size car same price than I booked. Although it needed more fuel and it was a bit aged, it was acceptable… Read Full Review

Visit www.economybookings.com

Bookinggroup's Comment

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“Cheap, good car for the money”

Written on: 18/09/2013 by ellina.burh (1 review written)

We read the poor reviews about Economybookings and were a bit skeptical about hiring a car from them, but their cheap prices won us over, 200 USD for a week's hire seems a bargain! I have to say that we had no problems with them at all. They seem to be cool about very minor paint marks and scuffs, and as long as you give the car a once over before you drive it away and point out any damage on the hire form, things should be good… Read Full Review

Visit www.economybookings.com

Bookinggroup's Response to ellina.burh's Review

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“Great”

Written on: 18/09/2013

Easy to deal with and the best prices in town, will certainly use them again next time I am in sydney… Read Full Review

Visit www.economybookings.com

Bookinggroup's Comment

Written on: 24/09/2013

Dear Sir/Madam,

Thank you for your comment.
We take very seriously to each comment, for us it is important that your submited review was justified.
If you have any questions, please do not hesitate to contact our customer Service Team support@bookinggroup.com
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“It was a good experience.”

Written on: 18/09/2013 by Adriaan.E (1 review written)

Reservation confirmation took some time but was good to know that the cars are from Hertz. The car was good and handling was nice… Read Full Review

Visit www.economybookings.com

Bookinggroup's Response to Adriaan.E's Review

Written on: 24/09/2013

Dear Sir/Madam,

Thank you for your comment.
We take very seriously to each comment, for us it is important that your submited review was justified.
If you have any questions, please do not hesitate to contact our customer Service Team support@bookinggroup.com
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“No surprises”

Written on: 18/09/2013

Site is very simple & understandable. Everything is clear. We have reserved one car, but have another one & better. The only missunderstanding was that office tried to sell me full-coverege insurance which was already bought at economy bookings com, but they can't see that from the invoice. Fortunately there was no any accidents, so there was no need in insurance, so I can't say if it was really full coverege or not. Good service. Recommended… Read Full Review

Visit www.economybookings.com

Bookinggroup's Comment

Written on: 24/09/2013

Dear Sir/Madam,

Thank you for your comment.
We take very seriously to each comment, for us it is important that your submited review was justified.
If you have any questions, please do not hesitate to contact our customer Service Team support@bookinggroup.com
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“Good Service. Nice people. Good Price. What more do...”

Written on: 18/09/2013

Good Service. Nice people. Good Price. What more do you want? R. Brown… Read Full Review

Visit www.economybookings.com

Bookinggroup's Comment

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“Easy to book, reliable service”

Written on: 17/09/2013 by fdDeVelde (1 review written)

Booking the car was quick and easy, the description of the car very accurate. We didn't find any "small print" nasty surprises at the end of the renting period. All in all a pleasant experience… Read Full Review

Visit www.economybookings.com

Bookinggroup's Response to fdDeVelde's Review

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“Got a good car, no surprises, no problems”

Written on: 17/09/2013 by VELAS..CO (1 review written)

We got a better car in the same price, had no problems with it, toll roads already paid. service was good. i think i will use the site and that company again… Read Full Review

Visit www.economybookings.com

Bookinggroup's Response to VELAS..CO's Review

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“Best Service with no Hidden issues”

Written on: 17/09/2013 by Eide (1 review written)

It was great service to use Economybookings.com and I have already recommended this site to my friends whenever they book a car… Read Full Review

Visit www.economybookings.com

Bookinggroup's Response to Eide's Review

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“All good, no problem”

Written on: 17/09/2013

Everything was clear and no extra unexpected case happens. Live chat option was helpful and i faced no problem. Also prices were convenient so generally i was satisfied with the service thanks… Read Full Review

Visit www.economybookings.com

Bookinggroup's Comment

Written on: 24/09/2013

Dear Sir/Madam,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“It was ok, easy process, good staff”

Written on: 17/09/2013

It was great service to use Economybookings.com and I have already recommended this site to my friends whenever they book a car… Read Full Review

Visit www.economybookings.com

Bookinggroup's Comment

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“Very wonderful”

Written on: 17/09/2013 by Westra (1 review written)

The company which I got was good as well with excellent service… Read Full Review

Visit www.economybookings.com

Bookinggroup's Response to Westra's Review

Written on: 24/09/2013

Dear Customer,

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better.
We make every effort to ensure that each client returns home with a pleasant car rental experience.
If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com .
We are looking forward for the future collaboration.

Best Regards,
Economybookings.com Team

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“Never received refund”

Written on: 17/09/2013

This has been the worst car rental experience. I booked online and THEN was informed of the $250 deposit required before rental. I requested a cancellation, and instead they emailed me and said that THEY had to cancel my reservation because my car was not available. I requested it within the 72 hour window, but they did not confirm until after that. They say they will refund within 30 days. Its been 40 days and I still have not received my refund for the car that they cancelled. Every time I… Read Full Review

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Bookinggroup's Comment

Written on: 24/09/2013

Dear Sir/Madam,

Thank you for providing feedback in regards to your recent car rental.

We make every effort to ensure that each client returns home with a pleasant car rental experience and are, therefore, disappointed that you did not receive the quality service that our clients both expect and deserve.
We would like to ask you contact us and your Booking Group vouchers number. After receiving your query we will request information concern refund from our financial department.

Please do not hesitate to contact our customer Service Team via email.

Regards,
Economybookings.com Team

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