Holiday Discount Centre Reviews - www.holidaydiscountcentre.co.uk

★★★☆☆
2.6 / 5
126
44% of users recommend this

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Holiday Discount Centre www.holidaydiscountcentre.co.uk

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★★★★☆

“Quick, simple, easy!”

Written on: 30/04/2013

I just booked a holiday for my boyfriend and i to corfu leaving next week and I don't have any major complaints. When I saw the price on the website I thought it was too good to be true, especially for a 5 star all inclusive holiday. I called to ask about any extra hidden costs and they said to add luggage and transfers the price was increased from £166 to £250 pp. this was still far less than any other company I had found so we went ahead and booked it. When we found out we were flying with… Read Full Review

Hdccare's Comment

Written on: 07/05/2013

Hello,

Thank you for your excellent feedback

Holiday Discount Centre is a price comparison site and we use many advertisers to get you the best prices.

If you know the name of the advertiser you booked with I would be more than happy to send on your comments. (vicky.liddle@hdcstaff.com)

Thank you again and we hope you enjoy your holiday ;-)

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★☆☆☆☆

“Thank god I didn't book”

Written on: 30/04/2013

I had a bad feeling about this site after I called to book a holiday. At the end they tell me I have to pay to check in... Online check in is cheaper than getting to the airport and checking in each way... I have never paid for check in and boarding passes in my life so for me it was unheard of... Then £20 booking fee per person for a deal that is based on 2 people sharing.. So if there is a booking fee there should only be 1 booking fee for 1 holiday deal. ... £68 extra to what they were… Read Full Review

Hdccare's Comment

Written on: 08/05/2013

Hello,

I am very sorry to learn of your experience when dealing with one of our advertisers.

Holiday Discount Centre is a price comparison site, you are not actually booking direct with us.

If you can send me the name of the advertiser you were dealing with, I will make sure your comments have been passed on (vicky.liddle@hdcstaff.com)

Kind Regards
Holiday Discount Centre

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★☆☆☆☆

“do not touch with a barge pole”

Written on: 28/04/2013

Total con.price about double web price. Then downgraded from 4*to 3*hotel. Wanted to cancel and informed 75% cancellation fee. A total rip off.Do not book with this company… Read Full Review

Hdccare's Comment

Written on: 07/05/2013

Hello,

Holiday Discount Centre is a price comparison site, you are not actually booking with Holiday Discount Centre. You will be booking with one of the many advertisers that are on the site.

You can search on our site for the best available deal and then it will show you the telephone number for the advertiser who you contact to book with.

If you could email me the name of the advertiser who you were dealing with and I will make sure your comments have been passed on. (vicky.liddle@hdcstaff.com)

Kind Regards
Holiday Discount Centre

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Nmc1961's Comment

Written on: 07/05/2013

we were dealing with " Deal of the day holidays" .
An absolute joke of a company.

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Hdccare's Comment

Written on: 08/05/2013

Thank you for replying, I will make sure your comments have been passed to the advertiser's customer service team.

Kind Regards
Holiday Discount Centre

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★★☆☆☆

“Booking of a holiday in Majorca”

Written on: 23/04/2013

Where do I start. Booking a holiday for 2 in Majorca. 1) Price is not as as shown after they add admin x2, payment card x2 and late booking charge for within 2 weeks of leaving. This totalled £85. 2) The flight they offered was leaving Bristol at 2230. On checking the flight plan no such aircraft leaving at that time from Bristol, while checking this he said he could he could get us on the one leaving at 2030 for an extra £30. if it was more convenient. After I demanded the money back he… Read Full Review

Hdccare's Comment

Written on: 08/05/2013

Holiday Discount Centre is a price comparison site, you are not actually booking with Holiday Discount Centre. You will be booking with one of the many advertisers that are on the site.

It works very similar to gocompare/confused/uswitch.

You can search on our site for the best available deal and then it will show you the telephone number for the advertiser who you contact to book with.

I am very sorry that you were not able to book the deal you seen advertised by one of our advertisers, if you can send me the name of the advertiser that you booked with I will be more than happy to send on your comments.

If you have any further questions please contact vicky.liddle@hdcstaff.com

Kind Regards

Holiday Discount Centre

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★☆☆☆☆

“Totally unprofessional”

Written on: 13/01/2013 by WouldBeBooker (1 review written)

Have tried to give them my money three times today. Really wanted to book a holiday but Russell insists he must call me back. Trouble is he never does! Clearly this company doesn't need the customers. Have now booked through Easyjet holidays - trouble free, efficient, quick, pleasant, polite. My advice? Don't bother with Holiday Discount Centre… Read Full Review

Hdccare's Response to WouldBeBooker's Review

Written on: 18/04/2013

Holiday Discount Centre is a price comparison site, you are not actually booking with Holiday Discount Centre. You will be booking with one of the many advertisers that are on the site.

It works very similar to gocompare.com/confused.com/uswitch.

You can search on our site for the best available deal and then it will show you the telephone number for the advertiser who you contact to book with.

If you have any further questions please contact vicky.liddle@hdcstaff.com

If you could email me the name of the advertiser who you were dealing with and I will make sure your comments have been passed on.
Kind Regards

Holiday Discount Centre

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★☆☆☆☆

“Con”

Written on: 09/12/2012

Don't take any notice of their phone prices on the website as it does not mention airline admin fees and then they can't get a flight with the airline they origionally planned but of course they can find an alternative at an inflated price.Wasted an hour with them may as well have booked it myself.Total con… Read Full Review

Liz_54's Comment

Written on: 08/01/2013

This is a complete con. The web offer mentions £88 per person for 4 nights in a Berlin hotel. Intriguingly cheap! when I rang it suddenly had gone up to £235!!! This is a complete con!

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Hdccare's Comment

Written on: 18/04/2013

Holiday Discount Centre is a price comparison site, you are not actually booking with Holiday Discount Centre. You will be booking with one of the many advertisers that are on the site.

It works very similar to gocompare.com/confused.com/uswitch.

You can search on our site for the best available deal and then it will show you the telephone number for the advertiser who you contact to book with.

If you can send me the name of the advertiser that you contacted we will get this investigated for you

If you have any further questions please contact vicky.liddle@hdcstaff.com

Kind Regards

Holiday Discount Centre

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★☆☆☆☆

“Amazed anyone has booked a 'Deal'!”

Written on: 08/09/2012

I'm amazed anyone has actually managed to book a holiday with Holiday Discount Centre! Over a three week period, every ' deal' I have contacted them to book has been unavailable, or twice the advertised price, but yet they keep on advertising it week after week. When challenged about this , operators blame other sources, but nothing seems to change. Icelolly is one of the sites they offer their 'deals' on, their site clearly states that any deals must be real, or action will be taken, mmmm, I… Read Full Review

Chloaaay's Comment

Written on: 01/11/2012

when you booked with holiday discount centre were the flights there and back? x

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Mrsspicer's Comment

Written on: 01/11/2012

Hi Chloaaay! Never found any deals that were actually available to book! Every time I rang them (alot!) the so called deals they were advertising were gone, but they could sell me something for twice the advertised price! Personally I'd ignore them and book with someone who can fulfil what they advertise!

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Hdccare's Comment

Written on: 18/04/2013

Holiday Discount Centre is a price comparison site, you are not actually booking with Holiday Discount Centre. You will be booking with one of the many advertisers that are on the site.

It works very similar to gocompare.com/confused.com/uswitch.

You can search on our site for the best available deal and then it will show you the telephone number for the advertiser who you contact to book with.

I am very sorry that you were not able to book the deal you seen advertised by one of our advertisers. I appreciate that this was some time ago but if you can email me the name of the advertiser you were dealing with I will make sure your comments have been passed on.
If you have any further questions please contact vicky.liddle@hdcstaff.com

Kind Regards

Holiday Discount Centre

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★☆☆☆☆

“123 travel discusting travel centre”

Written on: 11/08/2012 by harlem25 (1 review written)

holiday discount (123 travel)after looking at their website i seen their prices very reasonable after many saerching on the internet decided to call them,i phoned them 3 times seperate occasion 1st time i got a africian person who i havnt got a promblem with at all but i do have promblem with him not knowing what hes talking bout after thinking i booked my holiday hor later e called me back asking for another 40 ponud so i cancelled it try again to book with a differnt person still with hoilday… Read Full Review

Hdccare's Response to harlem25's Review

Written on: 18/04/2013

I am very sorry that you experienced the above issues with 123 travel, If you have not already raised the above issues with a supervisor/manager at 123 travel please email me your booking details and I will pass on your comments.

Holiday Discount Centre is a price comparison site, you are not actually booking with Holiday Discount Centre. You will be booking with one of the many advertisers that are on the site.

It works very similar to gocompare.com/confused.com/uswitch.

You can search on our site for the best available deal and then it will show you the telephone number for the advertiser who you contact to book with.

If you have any further questions please contact vicky.liddle@hdcstaff.com

Kind Regards

Holiday Discount Centre

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★☆☆☆☆

“Holiday was fine but their service and mistakes are awful.”

Written on: 29/11/2011

The holiday itself was fine, but they messed up our train back. The service we received was horrible, very very rude staff who don't care. We have a complaint going through but they're even being awful with that. DO NOT USE THEM, THEY ARE HORRIBLE. You've been warned… Read Full Review

Grzesik's Comment

Written on: 28/11/2012

completely annoyed. the adviser was incredible rude , awfull, annoying, he completly dont care about customer. So I will never, never recommend that center!!!!!!!!!!!!!!!!

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★★★★★

“Disney Land Florida- Absolutly Brilliant!!!”

Written on: 19/09/2011 by HelenaG (1 review written)

We booked with Holiday Discount Centre to go on holiday to Egypt in Feb this year. As a result of this we knew we would get great advice and a superb holiday if we went back to them again. As a large group of 13 people, our requirements were not easy! We visited 2 high street travel agents and were not happy with what they could find for us. Upon re-contacting Joanne at Holiday Discount Centre all our problems were solved. She found us flights direct to Florida on the day we wanted to… Read Full Review

Paulinelunt's Response to HelenaG's Review

Written on: 27/01/2013

Hi Helena just read ur report on holiday discount have u since booked with them if so was it good

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★★★★☆

“great customer service”

Written on: 30/06/2011

Booked a trip in November,a few errors on booking but corrected straight away,excellent customer services,great price,let you know about holiday in November, Thanks for all Sophie… Read Full Review

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★★★★☆

“Lanzarote 2011”

Written on: 24/06/2011 by Mikey9 (1 review written)

Booked a bit of winter sun with the holiday discount centre in March Staff were helpful through the booking process and had knowledge of the various accommodation options. All the paperwork arrived in good time. Will use them again… Read Full Review

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★★☆☆☆

“NO after sales help”

Written on: 21/06/2011 by kosters (2 reviews written)

Holidaydiscountcentre were excellent up to the point of taking my money then it was impossible to talk to anybody they boast about there after sales service but it is non existent I spent hours on the phone in a queue waiting for customer services if anybody answered they said they only dealt in new sales,I then tried emailing them for important information about my holiday,they could not even be bothered to reply. Remember price is not everything avoid this company… Read Full Review

Guest's Response to kosters's Review

Written on: 24/06/2011

Hi Kosters

We apologise on behalf of Holiday Discount Centre that you had to spend hours getting through on the phone to us. We have experienced technical problems with our phone system and our internet system that may explain the wait you had on the phone and the email that you say was ignored. We apologise again for this. I have told our customer service manager about this, and hope we can improve in the future. Thanks for your comments. Holiday Discount Centre.

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Guest's Response to kosters's Review

Written on: 07/07/2011

sorry to hear about this i have had the worst experience of my life with these and am about to start proceedings to take them to the small claims court but am also trying to find as many people as possible who have also had bad experiences??

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★★★★☆

“Disneyland Paris”

Written on: 08/06/2011 by phillipa1 (1 review written)

Just booked my holiday with the holiday discount centre to go to Disneyland Paris. The girl on the phone was excellent and went through all the hotels and advised me which was the best one. She also gave some really useful information about the disney parks. Would certainly use holiday discount centre again. I am travelling in june and cant wait!… Read Full Review

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★★★★★

“Disneyland Paris - Fantastic !!!!”

Written on: 07/06/2011

We have just returned from a 3 night break to Disneyland Paris and have had a fantastic time ! The Holiday Discount Centre were fantastic and very competititive ! We shopped around before we booked and they were the cheapest and the travel agent that booked it for us booked the whole package including our meals in the evening ( which saved us a fortune ) !!!! We had a brilliant time and our children loved it so we will be returning..........and definately will book with the Holiday Discount… Read Full Review

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★★★★★

“Family holiday to Bulgaria”

Written on: 06/06/2011 by MrLoverman (1 review written)

i booked with the discount holiday people to Bulgaria last year and couldn't fault them. Price was cheap so was a little bit worried at what it was going to be like but turned out great.. I'm about to book with them again now and was just looking through the reviews and thought I'd leave mine :)… Read Full Review

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★★★★☆

“Holiday to Hurgarda...Excellent....”

Written on: 01/06/2011

This is the first time I have booked with Holiday Discount Centre and I would definately recommend the company. The lady I booked with was very helpful,patient and very knowledgable. The whole trip was great from getting off the plane. We stayed at the Titantic Beach Resort and spa the food entertainment and waterpark were great. After we booked our holiday we had all our paper within 24hours which was great not having to wait for it to come in the post. I have already recommended this company… Read Full Review

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★★★★★

“Fab Ibiza times!”

Written on: 31/05/2011

Just came back from Ibiza booked through the Holiday Discount Centre, it was our first family holiday, my daughter had just turned one yr old so we wanted a family hotel close to the beach, the sales agent told me about a great family hotel called Sirenis Sea View County Club, when she told me the name I thought I could never afford that but I was amazed at the deal she found us, I am already thinking about returning to this hotel and have told all my family/friends about it. Hotel location was… Read Full Review

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★★★★★

“ Holidaydiscountcentre-we keep going back..”

Written on: 31/05/2011 by BEKE1 (1 review written)

We have booked through Holidaydiscountcentre for the last six years,coverinbg some 8 holidays,and have just in fact booked Majorca for this summer with them. We have always found the service excellent;from advice on destinations,specific details of hotels down to weather and currency advice. The booking process is smooth(we usually give our dates and are given a range of options to choose from)and while our needs have fluctuated ,from holidays for a couple,school age family to family with… Read Full Review

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★★★★★

“My fab euro disney trip !!!!! Wow”

Written on: 31/05/2011

Just returned from the newport bay hotel with the kids and we loved it !!!! glad we booked with holiday discount centre in one call they arranged our flights from glasgow and even had a private car waiting for us at airport all air condtioned !!!! hotel was fab and im glad we bought the half board vouchers as it was a great saving ... We got loads good advice and tips on what to do and also how to get in to paris.... from our agent.. We already have booked for november for bonfire… Read Full Review

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