Holiday Discount Centre Reviews - www.holidaydiscountcentre.co.uk

★★★☆☆
2.7 / 5
44.2% of users recommend this

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Holiday Discount Centre www.holidaydiscountcentre.co.uk

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★★☆☆☆

“not good experience.”

Written on: 19/11/2013 by amino (1 review written)

Just booked a trip to Barcelona. First,tried to phone and got connected but each time was hung up on and they called back,they then hung up. This was repeated several times and I now found out that every call I made cost £1.50 per minute. Was this a deliberate ploy? be aware. Then I booked my holiday and was called back to change the departure airport. I was also landed with an extra £18 per person abta guarantee which was slipped in at the end of the call. Havent been on holiday yet,but am… Read Full Review

Abtatravel's Response to amino's Review

Written on: 20/11/2013

Sorry to hear this. Here at ABTA - The Travel Association we are happy to help you. If you'd like to contact us regarding your booking please email press@abta.co.uk. Many thanks

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Mallymon's Response to amino's Review

Written on: 20/02/2014

ABTA guarantee is free. Shouldn't have to pay!

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★☆☆☆☆

“big waste of time!”

Written on: 14/11/2013 by zed82 (1 review written)

Like other reviews I've read, this company is a complete joke. Agreed a price on a holiday to Egypt after nearly 2 hrs on the phone, took all my details, added all the extras I.e baggage, transfers, admin fees, gave me full details of the holiday,flights,hotel and check in details and even put me through to the automated terms and conditions message. 20 mins later received a call yo say the flights have gone up by 150. Now when you think you've booked a holiday and that's the end of it, this… Read Full Review

Hdccare's Response to zed82's Review

Written on: 19/11/2013

Hello,

I am very sorry for the problems you have experienced with an advertiser featured on our site.

We appreciate your feedback and take all advice into consideration when reviewing our services.

Holiday Discount Centre is a price comparison site, therefore bookings are made directly with the advertiser rather than the website. However we do conduct mystery calls to ensure that our advertisers are offering holidays within their price ranges.

If you know the name of the advertiser that you called and other information relating to this enquiry please email me with all details. Once received I will pass this onto their management team for investigation.


Kind Regards

Vicky Liddle

PR Representative - HDC
contactus@hdcstaff.com

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★☆☆☆☆

“scam company”

Written on: 14/11/2013 by LOUISEJUNEANDERSON (1 review written)

I thought i would try a local firm !!! what a Disgrace !!! I found our perfect holiday phoned and went to pay for it with my card asking the total price with all added extras.I knew theres always baggage fees ,transfers etc.I was told my total price so said id continue, then while the transaction was going ahead they decided to just add £200 on the bill .Also adding as i asked where is is the extra fees coming from ,that afterwards they would call if airlines needed any extra fees.luckily i… Read Full Review

Hdccare's Response to LOUISEJUNEANDERSON's Review

Written on: 19/11/2013

Hello,

I'm sorry you have experienced problems with Holiday Discount Centre, and I'm keen to get the bottom of this for you.

As Holiday Discount Centre are a price comparison site - bookings are made with the advertiser rather than the website.

However, please email me with the name of the advertiser you have had dealings with and I will pass them on and follow this up for you.

Kind Regards

Vicky Liddle
PR Representative - HDC

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★☆☆☆☆

“Holiday Discount Centre - Lets mess you about instead...”

Written on: 10/11/2013 by tazzz111 (1 review written)

Absolute waste - I do not recommend at all. Cheap price, yeah right. After several phone calls, I lost the will to live. Saw a holiday to morocco half board 7 nights and flights. After like 15 mins on the phone do they tell you about an unexpected booking fee, then a fee to check in (£50 at the airport of £15 online). Baggage also extra - throughout the calls I had prices ranging from £40-£60 for a 20kg, and being offered a 15kg option for £40 then on another call saying 15kg didn't… Read Full Review

Hdccare's Response to tazzz111's Review

Written on: 19/11/2013

Hello,

I'm sorry you have experienced problems with an advertiser featured on our site, and I'm keen to get the bottom of this for you.

As Holiday Discount Centre are a price comparison site based in Newcastle - bookings are made with the advertiser rather than the website.

I can not comment on the procedure used by the advertiser in your case, as we have no access to there phone calls or booking system. But what I can say is that I do not agree with this and would like to take this matter further for you.

However I would like to pass on your full complaint to the management team at hot deal holidays and I would ask for them to respond to you directly. , please email me with your email address and I will send this on for you and also follow this up.

Kind Regards

Vicky Liddle
PR Representative - HDC
contactus@hdcstaff.com

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Mallymon's Response to tazzz111's Review

Written on: 20/02/2014

Ever heard the saying, "there's no such thing as a free lunch"?

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★☆☆☆☆

“Rogue discounts on website”

Written on: 06/11/2013

After agreeing to a figure of GBP 656.00 for two gave the operator all my card details. Once he had all my details, he said that it would be 807.94. I told him to cancel it. It was worrying and I had talked to the Bank, and they replaced my card. Horrible experience. This sort of agents should be reported and shut down… Read Full Review

Hdccare's Comment

Written on: 19/11/2013

Hello,

I'm sorry you have experienced problems with an advertiser featured on our site, and I'm keen to get the bottom of this for you.

As Holiday Discount Centre are a price comparison site - bookings are made with the advertiser rather than the website.

However, please email me with the name of the advertiser you have had dealings with and I will pass this onto them and follow this up for you

Kind Regards

Vicky Liddle
PR Representative - HDC
contactus@hdcstaff.com

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★★★☆☆

“Possibly would recommend.”

Written on: 04/11/2013

Girl i spoke to was very nice but had put insufficient postage on my documents which meant they didnt arrive in time for us going. I had to go to library and pay to get them faxed. Got them when we came back by paying the extra postage and a surcharge at post office. The transfer company they use for Eurodisney has no English speaking drivers. We waited 50 mins for driver on way there. One of the seatbelts didnt work so i had to sit with my 2 year old on my lap. The driver also spoke and… Read Full Review

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★★★★★

“so easy, and saved loads”

Written on: 24/10/2013

recommended by a friend so thought we would take a look, glad we did, we saved at least £300.00, great website, easy to book with very helpful advisor, downloaded all of the information within minuets of booking, will definately book another holiday with this web site, I cannot give any negative feedback !… Read Full Review

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★★★★☆

“Good Guidance ”

Written on: 14/10/2013 by denisenigel (1 review written)

I booked via this site and thought it very good, I read some not good reviews after I booked! which caused me to have a sleepless night worrying if I had made a mistake. No need I checked this morning and all is as we wished no extra's to pay other than a case which was advised at the time of booking. the customer care team who take over after the initial booking next day were very helpful and confirmed everything even phoned the airline to check on a question and called me back immediately. So… Read Full Review

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★☆☆☆☆

“I saw a holiday on their website, for 275 and rang...”

Written on: 01/10/2013 by hirenkb (1 review written)

I saw a holiday on their website, for 275 and rang them to enquire further. They told me that it includs flight and bed and brakefast accomodation as advertised. If I ned transfer, it would be 20 per head. Fair enough 295 each, and 590. when it came to booking, they added on about 110 making a grand total of 700. This being debit card fees, bording card admin fees etc. When I told him that I do not want to book this, he was very nasty. This sort of companies shoud be baned by the… Read Full Review

Hdccare's Response to hirenkb's Review

Written on: 19/11/2013

Hello,

I am very sorry for the problems you have experienced with an advertiser featured on our site.

We appreciate your feedback and take all advice into consideration when reviewing our services.

Holiday Discount Centre is a price comparison site, therefore bookings are made directly with the advertiser rather than the website. However we do conduct mystery calls to ensure that our advertisers are offering holidays within their price ranges.

If you know the name of the advertiser that you called and other information relating to this enquiry please email me with all details. Once received I will pass this onto their management team for investigation.


Kind Regards

Vicky Liddle

PR Representative - HDC
contactus@hdcstaff.com

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★☆☆☆☆

“FRAUD”

Written on: 18/09/2013

I phoned up asking for a quote which the gave and said they have to Check to see if I can use my card, which I presumed was a credit check and they would phone back in 20 minutes. Once they phoned back they said I would have add ons which came to 600 extra for 4 people. I obviously said I will leave it and they said 'we are going to take it anyway'. I stated that I had never agreed to anything and they should check the call, I was then verbally abused before they tried to take the money out… Read Full Review

Hdccare's Comment

Written on: 19/11/2013

Hello,

I am very sorry for the problems you have experienced with an advertiser featured on our site.

We appreciate your feedback and take all advice into consideration when reviewing our services.

Holiday Discount Centre is a price comparison site, therefore bookings are made directly with the advertiser rather than the website. However we do conduct mystery calls to ensure that our advertisers are offering holidays within their price ranges.

If you know the name of the advertiser that you called and other information relating to this enquiry please email me with all details. Once received I will pass this onto their management team for investigation.


Kind Regards

Vicky Liddle

PR Representative - HDC
contactus@hdcstaff.com

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★★☆☆☆

“COST WENT UP!!!!!!!!!”

Written on: 18/08/2013 by WENDYOC (1 review written)

We booked for 4th aug 2013 to 11th aug 2013. The advisor was brill but gave us a £3000 costing but son in law had to get his c/card and within ten minutes he rang back but said they now required an extra £200 plus due to credit card fee and debit card fee and the fact that TWO seats had gone(not that I can see why this made a difference as we needed six seats . He was great till the price increase so I said oh no we haven't got that extra money so I said bye but he rang back and took a… Read Full Review

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★☆☆☆☆

“RIP OFF!!!!!!!!!!!!!!!!!!!!PLEASE DON,T BOOK WITH...”

Written on: 24/07/2013

I have just called holiday discount centre to book a weeks holiday in crete, I was given a price of £564, I asked if this was the total cost of the holiday and no more to pay, I was then told that is correct. I agreed to the holiday and was then told with the on line booking fees it would now be a total of £639, I wasnt happy but agreed as it was a good deal.(or so I thought) I gave all my card details etc, and was advised I would get a call back to confirm passenger names are correct. I did… Read Full Review

Hdccare's Comment

Written on: 07/08/2013

Hello,

I'm sorry you have experienced problems with one of the advertisers on the Holiday Discount Centre website, and I'm keen to get the bottom of this for you.

As Holiday Discount Centre are a price comparison site - bookings are made with the advertiser rather than the website.

Holiday Discount Centre do not take any calls, so I can confirm that you did not call us, you will have called one of the advertisers.

However, please message/email me with the name of the advertiser you have had dealings with and I will pass them on and follow this up for you.

Kind Regards

Vicky Liddle

PR Representative - HDC

vicky.liddle@hdcstaff.com

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★★☆☆☆

“not good to book your holidays through the phone”

Written on: 16/07/2013

The prices shown were appealing, cheaper than similar holidays from thomson or tomas cook, for example. However, while you were talking with the operator, they tried to add many extra fees on the initial offer, which ended up nearly 100% percent more! My friend and I wanted to book a holiday in Amsterdam. It was unreasonable that the operator from Hot Deal Holiday was charging us £20 booking fee PER PERSON! We requested to talk to his manager to check whether it was the case, and the manager… Read Full Review

Hdccare's Comment

Written on: 17/07/2013

Hello,

I'm sorry you have experienced problems with one of the advertisers on the Holiday Discount Centre website, and I'm keen to get the bottom of this for you.

As Holiday Discount Centre are a price comparison site - bookings are made with the advertiser rather than the website.

However, please message/email me with the name of the advertiser you have had dealings with and I will pass them on and follow this up for you.

Kind Regards

Vicky Liddle

PR Representative - HDC

vicky.liddle@hdcstaff.com

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Marissad's Comment

Written on: 17/06/2014

It would seem you have a problem with all your advertisers. They all seem to be playing the same tricks. Sorry, buy your generic replies do not give much confidence to would be customers.

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★☆☆☆☆

“shocking”

Written on: 28/06/2013

I saw a price of GBP320 per person all inclusive & when I called to book the holiday i was told these prices are for four people not for two, than called another tour opertaor for the same deal and was quoted GBP520, i can understand if it was a £100 more than the orignal quoted but GBP520 is just unreal, i was told i had to add suite case, transfers, debit card charge, admin fee and on line checkin charge total £520. very dissopointing,misleading & deceiving this should not be allowed… Read Full Review

Hdccare's Comment

Written on: 03/07/2013

Hello,

I'm sorry you have experienced problems with one of the advertisers on the Holiday Discount Centre website, and I'm keen to get the bottom of this for you.

As Holiday Discount Centre are a price comparison site - bookings are made with the advertiser rather than the website.

Optional extras do not have to be included in the advertised price as they are optional and the advertiser do state on our website any extra card charges that may be applied.

However, please message/email me with the name of the advertiser you have had dealings with and I will pass them on and follow this up for you.

Kind Regards

Vicky Liddle

PR Representative - HDC

vicky.liddle@hdcstaff.com

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Paulinentoni's Comment

Written on: 09/08/2013

hi could you send me the email address for hot deal holidays so I can send them my correct email as they seem to have the wrong one some how many thanks p-speight@live.co.uk

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★☆☆☆☆

“Total fix! From a £212 holiday to £388!!”

Written on: 27/06/2013 by nkjj (1 review written)

They are ridiculous what was meant to be a £212 holiday ended up £338! They take your credit card details telling you the 'total price' and then add a load of expensive extras on that they didn't even tell us about such as a check in fee, transfer, and a silly amount for booking it! And then also we was informed at the end that it was a night flight at 3am, we originally was told it was 4.20pm At this point we wanted to cancel but they said we couldn't so we had to pay an extra £22 each to… Read Full Review

Hdccare's Response to nkjj's Review

Written on: 03/07/2013

Hello,

I'm sorry you have experienced problems with Holiday Discount Centre, and I'm keen to get the bottom of this for you.

As Holiday Discount Centre are a price comparison site - bookings are made with the advertiser rather than the website.

However, please message/email me with your booking reference and the name of the advertiser you have had dealings with and I will pass them on and follow this up for you.

Kind Regards

Vicky Liddle

PR Representative - HDC

vicky.liddle@hdcstaff.com

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★☆☆☆☆

“Hidden costs galore”

Written on: 26/06/2013

£320 goes to £455 with the hidden costs, there advertised prices should be completely ignored… Read Full Review

Hdccare's Comment

Written on: 03/07/2013

Hello,

I'm sorry you have experienced problems with one of the advertisers on Holiday Discount Centre website.

As Holiday Discount Centre are a price comparison site - bookings are made with the advertiser rather than the website.

There is always optional extras available on any holiday, if you choose to add them this will result in an additional cost.

However, please message/email me with your booking reference and the name of the advertiser you have had dealings with and I will pass your comments on and follow this up for you.

Kind Regards

Vicky Liddle

PR Representative - HDC

vicky.liddle@hdcstaff.com

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★☆☆☆☆

“do not book with this company!!! ”

Written on: 19/05/2013

ok so found an obviously cheap holiday on holidaydiscountcentre, expected maybe a few hidden costs. Rung the firm this morning advised me first baggage was not included; which I accepted to pay for, was firstly told £50 then £38 and then £40, all this by the same advisor, admitted he made a mistake (fair enough once, but not 3 times) asked to speak to a supervisor, as I didn't feel confident enough at that point to go any further, then got advised there were no supervisors OR mangers in? Which… Read Full Review

Hdccare's Comment

Written on: 03/06/2013

Hello,

I'm sorry you have experienced problems with Holiday Discount Centre, and I'm keen to get the bottom of this for you.

As Holiday Discount Centre are a price comparison site - bookings are made with the advertiser rather than the website.

However, please message/email me with the name of the advertiser you were dealing with so I can get this investigated for you.

Kind Regards

Vicky Liddle

PR Representative - HDC

vicky.liddle@hdcstaff.com

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★★★★☆

“Leon was the best and explained everything up front”

Written on: 06/05/2013 by Chocolatechikk (1 review written)

I hadn't read the reviews on this page until I was about to write mine but I have had a totally different experience. The call operator, Leon, explained all the charges up front. Went through my holiday, what I would and wouldn't get and what was and was not included in the price. The price on the website was cheaper than I was quoted but that was because I'd prefer a direct flight. He answered all and any questions that I asked. He was brilliant and I said that I would write a review or… Read Full Review

Hdccare's Response to Chocolatechikk's Review

Written on: 07/05/2013

Hello,

Thank you for the feedback on our site and you excellent comments on Leon's service.

Holiday Discount Centre is a price comparison site and we use many advertisers to get you the best prices.

If you know the name of the advertiser you booked with I would be more than happy to send on your comments to Leons Manager. (vicky.liddle@hdcstaff.com)

Thank you again and we hope you and your party have a fantastic holiday :-)

Kind Regards
Holiday Discount Centre

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Chocolatechikk's reply to Hdccare's Comment

Written on: 07/05/2013

Leon was from Imperial Travel

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Hdccare's reply to Chocolatechikk's Comment

Written on: 08/05/2013

Thank you, your comments have been passed on.

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★★★★☆

“Quick, simple, easy!”

Written on: 30/04/2013

I just booked a holiday for my boyfriend and i to corfu leaving next week and I don't have any major complaints. When I saw the price on the website I thought it was too good to be true, especially for a 5 star all inclusive holiday. I called to ask about any extra hidden costs and they said to add luggage and transfers the price was increased from £166 to £250 pp. this was still far less than any other company I had found so we went ahead and booked it. When we found out we were flying with… Read Full Review

Hdccare's Comment

Written on: 07/05/2013

Hello,

Thank you for your excellent feedback

Holiday Discount Centre is a price comparison site and we use many advertisers to get you the best prices.

If you know the name of the advertiser you booked with I would be more than happy to send on your comments. (vicky.liddle@hdcstaff.com)

Thank you again and we hope you enjoy your holiday ;-)

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★☆☆☆☆

“Thank god I didn't book”

Written on: 30/04/2013

I had a bad feeling about this site after I called to book a holiday. At the end they tell me I have to pay to check in... Online check in is cheaper than getting to the airport and checking in each way... I have never paid for check in and boarding passes in my life so for me it was unheard of... Then £20 booking fee per person for a deal that is based on 2 people sharing.. So if there is a booking fee there should only be 1 booking fee for 1 holiday deal. ... £68 extra to what they were… Read Full Review

Hdccare's Comment

Written on: 08/05/2013

Hello,

I am very sorry to learn of your experience when dealing with one of our advertisers.

Holiday Discount Centre is a price comparison site, you are not actually booking direct with us.

If you can send me the name of the advertiser you were dealing with, I will make sure your comments have been passed on (vicky.liddle@hdcstaff.com)

Kind Regards
Holiday Discount Centre

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