Holiday Discount Centre Reviews - www.holidaydiscountcentre.co.uk

★★★☆☆
2.7 / 5
44% of users recommend this

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Holiday Discount Centre www.holidaydiscountcentre.co.uk

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★☆☆☆☆

“did not book anthing on this site price doubled ,Avoid”

Written on: 14/07/2014 by ibMcFarland336 (1 review written)

we thought we would give holiday discount centre another go as did not book a holiday from them in may,so we saw what looked like a good price in the costa de sol for September advertised at £127,ok.we understand there are extra costs for transfers,but the final price lousey air flight times jumped to £300 each.sorry but wont waste another phone call to this company.we were told to get to costa del sol we had to fly to Barcelona and get a connecting flight to Malaga."UUUUG,sorry but born on a… Read Full Review

Hdccare's Comment

Written on: 18/07/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with offers shown on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★☆☆☆☆

“False Advertising”

Written on: 13/07/2014 by JustineIan (1 review written)

Not impressed with Holiday Discount Centre in the least. We found an all inclusive holiday we liked the look of in Tenerife, advertised at a certain price. The site we had to call was Super Savers. When we called, we were told it would cost us a lot more and that the price advertised on the website was only for the first 2 customers who called in. How bizaar. False advertising? The site does not say anything about the price only being valid for the first 2 customers and then it goes up in… Read Full Review

Hdccare's Response to JustineIan's Review

Written on: 18/07/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with offers shown on our Holiday Discount Centre comparison website.

However we do not have an advertiser called Super Savers? Also we do state on our site that prices are based on 2 sharing (In the Frequently asked questions section)

If you could you please email me with the correct advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★★★★★

“Wonderful customer service for a great price”

Written on: 12/07/2014 by Drake1961 (1 review written)

I booked a great hen weekend for 9 girls to Llorett de Mar in Spain with Travel Soon after finding their details on the Holiday Discount Centre. The bride-to-be and I spoke with a great travel advisor who helped us with the best location for the price we wanted and was incredibly patient with us as we changed our minds on at least three occasions! He was clear about all of the fees and extras available to us and only took the card details once all the details had been confirmed and he had… Read Full Review

Hdccare's Comment

Written on: 18/07/2014

Hi,

Thank you for your feedback, I will make sure your comments are passed onto Travel soon :-)

Kind Regards

Vicky Liddle

PR Representative - HDC

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★☆☆☆☆

“Conartists, Spivs, Grifters, and totally umprofessional”

Written on: 25/06/2014 by savethecostofaphonecall (1 review written)

4 minutes ago!!! we tried to discuss a holiday to Egypt, after being told all the details we applied(and the system said was available) we were then advised things had changed(this took all of 30 seconds). An email was requested to confirm the information only to be told that could not be done. Fair enough(you might say), but if that's the case we will not give you our card details. Now the good part, and I quote 'you've been drinking (yep she had, one (1) glass of wine, 'I can't do anything… Read Full Review

Hdccare's Response to savethecostofaphonecall's Review

Written on: 02/07/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with offers shown on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★★★★☆

“Worried by reading the reviews.”

Written on: 25/06/2014 by Newman50 (1 review written)

The price advertised for holiday and flights was so tempting I felt a mug for phoning holiday discount centre. The people you talk to are a little difficult to understand and a little pushy for a result. The price advertised did keep rising for the stated reasons of baggage, transfers and self check in (the latter not being necessary),but being realistic, the price had to rise in order for them to justify putting us on a Thomson flight as stated. There has to come a point when you must stop and… Read Full Review

Hdccare's Comment

Written on: 02/07/2014

Hello,

Thank you very much for your recent feedback.

We appreciate your feedback and take all advice into consideration when reviewing our services.


Kind Regards
Vicky Liddle
PR Representative - HDC

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★☆☆☆☆

“Avoid at all costs”

Written on: 20/06/2014 by Rodriguezds431 (1 review written)

Hi been trying to book a family holiday to marrakech with a company called hot deals holiday. Offered it to me for 1200 pounds I asked him is this the final price he said yes . Came back offered me a 4 am flight instead of the one agreed which was 8pm flight then wanted 49 pounds per person I said cancel it all then offered the same flight real got messed about . Then he hit me with online booking charge of 29.50 each as well as 25 pounds per person admin cost . This company is very bad… Read Full Review

Hdccare's Comment

Written on: 24/06/2014

Hello,

Thank you for taking the time to speak to us yesterday regarding your recent experience using Hot Deal Holidays.

Once again I am very sorry that you have had a negative experience using an advertiser featured on our comparison site.

We have contacted Hot Deal Holiday, who are investigating this for you, you will receive a full response into this.


Kind Regards
Vicky Liddle
PR Representative - HDC

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★★★★☆

“excellent customer service”

Written on: 16/06/2014 by Hayden27 (1 review written)

I have just booked my holiday but realised I had booked the wrong hotel, the staff were great and helped me cancel my orrig hotel and rebooked me into the corrrect hotel, and it was £10 cheaper!! Spot on… Read Full Review

Hdccare's Comment

Written on: 17/06/2014

Hello,

Thank you for your kind feedback about an advertiser featured on our holiday price comparison site.

It would be great if you could email me with the name of the agency you contacted and your booking reference, once I have this I will forward your kind comments onto their senior team.

Kind Regards

Vicky Liddle
PR Representative - HDC

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★☆☆☆☆

“How About This?”

Written on: 15/06/2014 by johnwillie (1 review written)

My recent complaint about Holiday Discount Centre resulted in the standard reply "WIZNY OOR FAULT".Paid them approx £900 for a week in Torremolinas after they kept upping the price with add ons. Returned yesterday from a Thomas Cook holiday 2weeks in Florida £1200. They also arranged 2weeks car hire for a further £250. Anybody crazy enough to use this company after reading the reviews is probably someone who believes in the tooth fairy. Dont be fooled by the odd reply to a bad review saying… Read Full Review

Hdccare's Response to johnwillie's Review

Written on: 17/06/2014

Hello,
I am firstly very sorry to hear that you were not happy with the booking you made via our holiday price comparison site.

I have never directly received a complaint or email from you concerning your Torremolinos booking; therefore I have never give a "WIZNY OOR FAULT" response.

I would like to assure you that if you would like to send through to myself your complaint outlining the add ons that the advertiser has quoted to you I will investigate this with the advertiser involved.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However I would like to assure you that we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

If you would like to discuss this further please email myself with your contact details.

Also I would like to add that we do not allow staff members to write reviews about our company.

Kind Regards
Vicky Liddle
PR Representative - HDC

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★☆☆☆☆

“C O N ARTISTS”

Written on: 15/06/2014 by Jessied278 (1 review written)

Just tried to book a cheap holiday to Portugal for end of June. Advertised as £130-00 . After all the extras,transfers,luggage and a single supplement ( I want to travel alone ) it came out to £ 438-00 !! Are you kidding me? Jog on… Read Full Review

Hdccare's Comment

Written on: 17/06/2014

Hello,

We do state on our website that prices are based on 2 adults sharing.

Transfers and luggage are also optional extras, therefore would not have been included in the price you viewed.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However I would like to assure you that we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

I am very sorry that you were not happy with the quote you’re received from an advertiser featured on our site.

If you would like to discuss this further please email myself with your contact details.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★☆☆☆☆

“Dont Trust this website”

Written on: 02/06/2014 by yiBall392 (1 review written)

Do not trust this web site or any company that advertises on here,Especially Super escapes,They are the most Blatant Liers I have came across and I have reported them to trading standards. This company will Lie to you about everything and increase the price at will even after you have booked your holiday.I have just returned from Spain after booking with this company and Would Never book with these people again, The Price kept increasing after booking with them,More money had to be paid to the… Read Full Review

Hdcadmin's Comment

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with an advertiser featured on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with your booking reference and I will make sure your comments are passed onto Super Escapes senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★☆☆☆☆

“Disgusting ”

Written on: 20/05/2014 by O'Rourke143 (1 review written)

DO NOT BOTHER CALLING DISCOUNT CENTRE UK!!! We just booked All inclusive for 2Adults 3children to costa brava flights:Ryanair at 1,400 we went ahead and paid 440 of my partners credit card.we made sure we asked all questiond wether there were any admin fee charges,boarding pass charges etc and asked if it was the final price the lady said yes. Now they had my partners credit card details he phoned the next day with more questions to ask he was getting passed to different ppl to then they told… Read Full Review

Hdcadmin's Comment

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with an advertiser featured on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

I must ad that you do not get a 7 day cooling off period with any travel agent.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

Reply to this comment

Ahlem8's Comment

Written on: 21/06/2014

Lol, I just called the 01133 number given twice. I asked for exactly the same hotel and was given 2 prices which differed by about £40. I am fairly certain the call was directed to an Indian call centre, I had difficulty understanding the first operator. I really don't mind if the operator or was in India or Timbuktu but I do want honesty when I ask the question "where are you based?" They insisted they were in Luton but 01133 is a Leeds number. Suffice to say I did not book the hotel even though they did give me the best price I found today.

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★☆☆☆☆

“very misleading. and sly”

Written on: 16/05/2014 by JordanPruitt (1 review written)

Phoned up to book a holiday. As it was cheap although I knew I would have to pay a few extras I spoke to the. Lady and asked her how much it would cost with. Transfers and baggage included for all of is and she said £1092 I then asked her if there were any more fees etc. No she said. As I go onto book gives her details of passengers etc and my card details. She then starts to give me details of the holiday flight times etc then she says there is an admin fee to which I agreed as it was still… Read Full Review

Hdcadmin's Comment

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with an advertiser shown on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★☆☆☆☆

“Awful experience”

Written on: 13/05/2014 by Dianabulanova (1 review written)

Did anyone tried to get their money back after cancelling your holidays? Or complain somewhere? Any advice please? Had all the same as previous customers, increased price, changed flights, and I realised that I can't rely on them and cancelled my holidays after 5 min after booking. They refuse to repay deposit back. I left flights, and booked same hotel by booking.com for the total price chepaer tha their offer of 120 pounds. They took 72 deposit, so I am still winning 50 pounds. Anyway such… Read Full Review

Hdcadmin's Response to Dianabulanova's Review

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with an advertiser shown on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★★☆☆☆

“Thought I was mislead”

Written on: 06/05/2014 by alanjackson (1 review written)

Booked Holiday today@£1180 transfers ,luggage included give all my details When got call back to confirm,with extra costs put on ended up costing me£1370 was kept on phone for sometime apparently price went up.Very disappointing.Just be careful price you see is not what you pay.The person I spoke to was very helpful he was doing his job,but don't think I will be booking with Holiday Discount Centre again… Read Full Review

Hdcadmin's Response to alanjackson's Review

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with an advertiser shown on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

Reply to this comment
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★☆☆☆☆

“Complaint - Poor Service”

Written on: 03/05/2014 by centurionduck (1 review written)

Holiday to Lanzarote from East Midlands, UK 10th May 2014 for 7 nights. I have just booked a holiday through the Holiday Discount Centre website. The advertisement on the website was originally £151 per person with Hot Deal Holidays. After discussing the holiday with the sales advisor the holiday cost started slowly increasing and he offered me the holiday, with late fees and two 16kg suitcases for £210 per person. I accepted this price and went ahead with the sale. After we had finished… Read Full Review

Hdcadmin's Response to centurionduck's Review

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems Hot Deal Holidays who are an advertiser featured on on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with your booking reference and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★☆☆☆☆

“complaint”

Written on: 19/04/2014 by Cahillzp56 (1 review written)

Priced a holiday 1 week AL to Majorca from East Mids with 1 hold bag and private transfer. Contacted Holiday Discount Centre gave me better quote then added extras on ended up more expensive so refused to book. Matched the price so proceeded. Telephone call within 5mins to say had quoted Liverpool flight after l cancelled the holiday within seconds original flight and price WAS available so completed booking. E-mail to confirm stated no hold luggage was booked, contacted company to be told l… Read Full Review

Hdcadmin's Comment

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems an advertiser featured on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★☆☆☆☆

“Nerve Shattering”

Written on: 24/03/2014 by Maysladdie (1 review written)

This was a total nightmare. Thought I had booked a holiday with them for Sat 15 March. Then received phone calls saying flight was overbooked which led to them changing the date the airport and the airline.Because of the change of day and airport the made US pay another £49 each. They claimed we were travelling by Easy Jet but forgot to inform us They had changed to Ryanair AND SO WE HAD NO BOARDING PASSES which Ryanair provided and charged us £140. at the time of booking and while talking to… Read Full Review

Hdcadmin's Response to Maysladdie's Review

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with an advertiser featured on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

Reply to this comment
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★☆☆☆☆

“LIARS & CONN ARTISTS EXTORTING MONEY FROM CUSTOMERS”

Written on: 22/03/2014 by Halerc487 (1 review written)

Do NOT use Discount Holiday Centre - always connected to some lying asian/indian who then increases the price again and again and again. The reasons for the increase are all absurd. DON'T USE THEM… Read Full Review

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★☆☆☆☆

“TOTAL LIES AND DISHONESTY”

Written on: 21/03/2014 by MitchellSloan459 (1 review written)

Please do not even bother calling people like Happy journeys. I have called them to book a holiday priced at £200 and surprise surprise when i tried to book it it went up to £695,they told me the price advertised was a live feed and the site updates every hour,how ever for 2 days the holiday is still advertised on this site at £200. This company should be investigated by the office of fair trading as this amounts to seriously false advertisng and needs Stopping,I dont know how they can… Read Full Review

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★☆☆☆☆

“Terrible do not whatever you do book with these people”

Written on: 18/03/2014 by 92Egan (1 review written)

Just tried to book a holiday with this company. Spent 40 minutes on the line, thought I had paid a deposit and all details exchanged. Then they called me back and said this holiday no longer available, and offered me a poorer quality hotel for the same price. They are unable to deliver what they say they can. Wish I had read the reviews first as I feel misled and taken in now. WHATEVER YOU DO AVOID THIS COMPANY … Read Full Review

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