Holiday Discount Centre Reviews - www.holidaydiscountcentre.co.uk

★★★☆☆
2.7 / 5
45% of users recommend this

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Holiday Discount Centre www.holidaydiscountcentre.co.uk

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★☆☆☆☆

“very misleading. and sly”

Written on: 16/05/2014 by JordanPruitt (1 review written)

Phoned up to book a holiday. As it was cheap although I knew I would have to pay a few extras I spoke to the. Lady and asked her how much it would cost with. Transfers and baggage included for all of is and she said £1092 I then asked her if there were any more fees etc. No she said. As I go onto book gives her details of passengers etc and my card details. She then starts to give me details of the holiday flight times etc then she says there is an admin fee to which I agreed as it was still… Read Full Review

Hdcadmin's Comment

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with an advertiser shown on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★☆☆☆☆

“Awful experience”

Written on: 13/05/2014 by Dianabulanova (1 review written)

Did anyone tried to get their money back after cancelling your holidays? Or complain somewhere? Any advice please? Had all the same as previous customers, increased price, changed flights, and I realised that I can't rely on them and cancelled my holidays after 5 min after booking. They refuse to repay deposit back. I left flights, and booked same hotel by booking.com for the total price chepaer tha their offer of 120 pounds. They took 72 deposit, so I am still winning 50 pounds. Anyway such… Read Full Review

Hdcadmin's Response to Dianabulanova's Review

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with an advertiser shown on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★★☆☆☆

“Thought I was mislead”

Written on: 06/05/2014 by alanjackson (1 review written)

Booked Holiday today@£1180 transfers ,luggage included give all my details When got call back to confirm,with extra costs put on ended up costing me£1370 was kept on phone for sometime apparently price went up.Very disappointing.Just be careful price you see is not what you pay.The person I spoke to was very helpful he was doing his job,but don't think I will be booking with Holiday Discount Centre again… Read Full Review

Hdcadmin's Response to alanjackson's Review

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with an advertiser shown on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★☆☆☆☆

“Complaint - Poor Service”

Written on: 03/05/2014 by centurionduck (1 review written)

Holiday to Lanzarote from East Midlands, UK 10th May 2014 for 7 nights. I have just booked a holiday through the Holiday Discount Centre website. The advertisement on the website was originally £151 per person with Hot Deal Holidays. After discussing the holiday with the sales advisor the holiday cost started slowly increasing and he offered me the holiday, with late fees and two 16kg suitcases for £210 per person. I accepted this price and went ahead with the sale. After we had finished… Read Full Review

Hdcadmin's Response to centurionduck's Review

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems Hot Deal Holidays who are an advertiser featured on on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with your booking reference and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★☆☆☆☆

“complaint”

Written on: 19/04/2014 by Cahillzp56 (1 review written)

Priced a holiday 1 week AL to Majorca from East Mids with 1 hold bag and private transfer. Contacted Holiday Discount Centre gave me better quote then added extras on ended up more expensive so refused to book. Matched the price so proceeded. Telephone call within 5mins to say had quoted Liverpool flight after l cancelled the holiday within seconds original flight and price WAS available so completed booking. E-mail to confirm stated no hold luggage was booked, contacted company to be told l… Read Full Review

Hdcadmin's Comment

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems an advertiser featured on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

Reply to this comment
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★☆☆☆☆

“Nerve Shattering”

Written on: 24/03/2014 by Maysladdie (1 review written)

This was a total nightmare. Thought I had booked a holiday with them for Sat 15 March. Then received phone calls saying flight was overbooked which led to them changing the date the airport and the airline.Because of the change of day and airport the made US pay another £49 each. They claimed we were travelling by Easy Jet but forgot to inform us They had changed to Ryanair AND SO WE HAD NO BOARDING PASSES which Ryanair provided and charged us £140. at the time of booking and while talking to… Read Full Review

Hdcadmin's Response to Maysladdie's Review

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with an advertiser featured on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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★☆☆☆☆

“LIARS & CONN ARTISTS EXTORTING MONEY FROM CUSTOMERS”

Written on: 22/03/2014 by Halerc487 (1 review written)

Do NOT use Discount Holiday Centre - always connected to some lying asian/indian who then increases the price again and again and again. The reasons for the increase are all absurd. DON'T USE THEM… Read Full Review

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★☆☆☆☆

“TOTAL LIES AND DISHONESTY”

Written on: 21/03/2014 by MitchellSloan459 (1 review written)

Please do not even bother calling people like Happy journeys. I have called them to book a holiday priced at £200 and surprise surprise when i tried to book it it went up to £695,they told me the price advertised was a live feed and the site updates every hour,how ever for 2 days the holiday is still advertised on this site at £200. This company should be investigated by the office of fair trading as this amounts to seriously false advertisng and needs Stopping,I dont know how they can… Read Full Review

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★☆☆☆☆

“Terrible do not whatever you do book with these people”

Written on: 18/03/2014 by 92Egan (1 review written)

Just tried to book a holiday with this company. Spent 40 minutes on the line, thought I had paid a deposit and all details exchanged. Then they called me back and said this holiday no longer available, and offered me a poorer quality hotel for the same price. They are unable to deliver what they say they can. Wish I had read the reviews first as I feel misled and taken in now. WHATEVER YOU DO AVOID THIS COMPANY … Read Full Review

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★☆☆☆☆

“Everytime you call them the price goes up and up and...”

Written on: 11/03/2014

Everytime you call them the price goes up and up and up. They add things in a stupid manner swindling you out of as much money as they can. NEVER book with the Holiday Discount Centre as you'll end up paying more or the same as most other properly advertised holidays. They add booking fees several times They over charge for baggage They NEVER state the price it's advertised for DO NOT BOOK WITH THE Holiday Discount Centre… Read Full Review

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★☆☆☆☆

“do not book with this lot”

Written on: 23/02/2014

I booked with this lot oct 2013 for myself wife mother son his wife and two grandkids whot a mistake the price went up by £75 per person then I went to print of the paper work only to find I had to fly from Glasgow to birminham and wait 12 hours for a connecting flight I called them back couldent get a refund out of them even after explaining that they mis sold all they could say is that I would be charged for cancelation the hotel caleta garden whot a joke food stank snacks non exsist kids… Read Full Review

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★☆☆☆☆

“Sorry to say the website offers holdays from "late...”

Written on: 22/02/2014 by malcolm2857 (1 review written)

Sorry to say the website offers holdays from "late deals" run by 321 travel. Total liars, bullies and would not use again or recommend. Had fees added to my holiday and surcharges after booking for Birmingham flight and agreeing total. Then told after giving credit details flight unavailable fly from East Midlands. Complained and told would charge for cancelation. Original cost £195 x 2 there final cost £650. Bullied by supervisor to take offer without giving total amount. Complained… Read Full Review

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★☆☆☆☆

“On holiday discount centre I saw a holiday to Portugal...”

Written on: 01/02/2014 by Mandy1964 (1 review written)

On holiday discount centre I saw a holiday to Portugal advertised with hot deals for you at just £146 . Great so I phoned to book. They then gave me a total price of £203 for the five days all inclusive. Double checked that included everything. Yes they said. Took the booking and then there was baggage, transfers, ok I said then he said the rooms were very basic but for and extra £28 each we could have an upgrade, finding out what he said was the basic room we paid the extra. Did it stop… Read Full Review

Stingray321's Response to Mandy1964's Review

Written on: 09/02/2014

ive booked with these 2 years in a row went to cyprus last year for 550 all incl for 10 days best hols we ever had and have booked with them again this year for 11 days for 479 you got to expect the extras baggage transfers etc its a lot cheaper to get your own transfers we hired a car for the 11 days for a extra 25 pounds for what they wanted for transfers another thing to do is haggle play them against each other get several quotes thats what we done this year and got 75 pounds cheaper per person and thats with meals on the plain be crafty they are

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★★★★★

“Excellent and cheap”

Written on: 17/01/2014 by Joneshaf (1 review written)

I have used this company twice and plan to use them again this summer. The first time I booked it was for a family holiday and I was a bit weary, wanting to make sure the transfer etc was ok. Had no problems whatsoever. You pay for what you get and as a family we saved £500 by booking with Holiday Discount Centre. Well done and thanks… Read Full Review

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★☆☆☆☆

“conmen”

Written on: 14/01/2014 by ballickybill (1 review written)

Went on phone to book a holiday in Lanzarote. By the time he had finished with all his add ons, a cheap holiday that was advertised for less than £600 was costing £700 and that was not including transfers. Baggage for one was £48. Then once he had taken payment said the room we booked was sold and that we would have had to pay another £60 for an apartment.He then said he would put us up in another hotel. I refused and he then informed me it was too late as he booked the flights and only… Read Full Review

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★★★☆☆

“maybe I was lucky”

Written on: 12/01/2014

I booked a holiday to majorca to get a bit of winter sun. The price was what was advertised. If I had booked a few days earlier when I enquired first, I could have got it for cheaper and half board but I waited a few days and the price increased. I was dubious but all was fine. It was very quiet as off season but I expected that and was happy with service. … Read Full Review

Mallymon's Comment

Written on: 20/02/2014

why only three stars?

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★☆☆☆☆

“not the price you see”

Written on: 11/12/2013

holiday cost price not real i tried to book it with three company advertising on holiday discount centre when you phone they all tell you same thing that offer no longer available but same holiday you can have for lot more money,what more they still advertising same holiday day in day out… Read Full Review

Sammyboy17's Comment

Written on: 02/01/2014

not tried them yet was about to but iy is I thought a big joke to get you looking and booking should br removd from the system

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Mallymon's Comment

Written on: 20/02/2014

You should not believe all reviews on any sites becaue competitor sites write derogatory comments. Use your own judgement. You cannot say anything until you have actually phoned them yourself.

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Marissad's Comment

Written on: 17/06/2014

They get your bank details before telling you all the extra add ons. Dishonest really, isn't it?

No-one gets this much bad feedback, unless they really are THIS bad! After reading all these terrible reviews, I'll be staying well clear.

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★★☆☆☆

“not good experience.”

Written on: 19/11/2013 by amino (1 review written)

Just booked a trip to Barcelona. First,tried to phone and got connected but each time was hung up on and they called back,they then hung up. This was repeated several times and I now found out that every call I made cost £1.50 per minute. Was this a deliberate ploy? be aware. Then I booked my holiday and was called back to change the departure airport. I was also landed with an extra £18 per person abta guarantee which was slipped in at the end of the call. Havent been on holiday yet,but am… Read Full Review

Abtatravel's Response to amino's Review

Written on: 20/11/2013

Sorry to hear this. Here at ABTA - The Travel Association we are happy to help you. If you'd like to contact us regarding your booking please email press@abta.co.uk. Many thanks

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Mallymon's Response to amino's Review

Written on: 20/02/2014

ABTA guarantee is free. Shouldn't have to pay!

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★☆☆☆☆

“big waste of time!”

Written on: 14/11/2013 by zed82 (1 review written)

Like other reviews I've read, this company is a complete joke. Agreed a price on a holiday to Egypt after nearly 2 hrs on the phone, took all my details, added all the extras I.e baggage, transfers, admin fees, gave me full details of the holiday,flights,hotel and check in details and even put me through to the automated terms and conditions message. 20 mins later received a call yo say the flights have gone up by 150. Now when you think you've booked a holiday and that's the end of it, this… Read Full Review

Hdccare's Response to zed82's Review

Written on: 19/11/2013

Hello,

I am very sorry for the problems you have experienced with an advertiser featured on our site.

We appreciate your feedback and take all advice into consideration when reviewing our services.

Holiday Discount Centre is a price comparison site, therefore bookings are made directly with the advertiser rather than the website. However we do conduct mystery calls to ensure that our advertisers are offering holidays within their price ranges.

If you know the name of the advertiser that you called and other information relating to this enquiry please email me with all details. Once received I will pass this onto their management team for investigation.


Kind Regards

Vicky Liddle

PR Representative - HDC
contactus@hdcstaff.com

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★☆☆☆☆

“scam company”

Written on: 14/11/2013 by LOUISEJUNEANDERSON (1 review written)

I thought i would try a local firm !!! what a Disgrace !!! I found our perfect holiday phoned and went to pay for it with my card asking the total price with all added extras.I knew theres always baggage fees ,transfers etc.I was told my total price so said id continue, then while the transaction was going ahead they decided to just add £200 on the bill .Also adding as i asked where is is the extra fees coming from ,that afterwards they would call if airlines needed any extra fees.luckily i… Read Full Review

Hdccare's Response to LOUISEJUNEANDERSON's Review

Written on: 19/11/2013

Hello,

I'm sorry you have experienced problems with Holiday Discount Centre, and I'm keen to get the bottom of this for you.

As Holiday Discount Centre are a price comparison site - bookings are made with the advertiser rather than the website.

However, please email me with the name of the advertiser you have had dealings with and I will pass them on and follow this up for you.

Kind Regards

Vicky Liddle
PR Representative - HDC

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