Pro Camera Shop Reviews - www.procamerashop.co.uk

★★★★★
4.9 / 5
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Excellent service”

Written on: 12/08/2013

I'd like to say how impressed I was with your service! I emailed for the 3% discount offer on Sunday afternoon, knowing you wouldn't reopen until the next day. I had an email from you by 9.10 the following morning, plus some additional replies which were also fast and friendly! I transferred the money over Monday lunchtime - within an hour you had confirmed the order and processed it. I had the camera by Wednesday lunchtime! Keep up the good work and the friendly service! Will recommend and use… Read Full Review

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★★★★☆

“Took a week but worth the wait”

Written on: 09/08/2013 by martinblack (1 review written)

Ordered Friday, paid by bank transfer. Order took a week to arrive, arriving on the next Friday. Could have been faster on delivery but as the price was so much cheaper then any other retailer (tamron, sony fit macro lens) £100 cheaper. I have no complaints and would happily order from them again. In fact already planning my next order :)… Read Full Review

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★★★☆☆

“Import duty & VAT”

Written on: 09/08/2013

This website is well known for its very cheap prices and has many good reviews. I asked for clarification about their pricing given that they seem to use a shipper based near Crawley. Their website still indicates that a contract for the supply of any goods is in effect with a Hong Kong business and any UK import taxes & VAT is or could be the responsibility of the buyer. Their website does not show any indication of VAT , nor can I see a VAT registration number. Personally this was enough… Read Full Review

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★★★★★

“Pro Camera Shop Review.”

Written on: 08/08/2013

I recently used Pro Camera Shop to purchase a new Canon lens, not only was the price excellent but the service was also very good. Plenty of contact and a delivery tracking system that worked really well. Top marks all round and i would not hesitate to use them again. Many thanks again Graham … Read Full Review

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★★★★★

“Happy Shopping”

Written on: 08/08/2013

Everything is easy to find with detailed descriptions making it easy to come to a decision, and the best prices I could find on the net, very fast service I ordered the lens on Monday and it arrived on the Wednesday. I would defiantly recommend Pro Camera Shop… Read Full Review

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★★★★★

“Go Pro Hero3 - black edition”

Written on: 08/08/2013 by Richard_ST (1 review written)

The service I received was excellent. I ordered the GoPro camera on Monday night and received it Wed afternoon. Extremely quick, cheap and professional. The condition of the Go Pro packaging was excellent and the packaging was robust and provided plenty of protection. … Read Full Review

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★★★★★

“pleased the service”

Written on: 07/08/2013

I was very pleased with the service I recived when purchasing a camera on line for the first time. I used a method of payment, which I had not used before and was guided all the way with confidence. I am already recommending Pro camera shop to my friends… Read Full Review

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★★★★★

“First class”

Written on: 06/08/2013 by AlisonPhillips (2 reviews written)

Ordered a Tokina 11-16, paid for and delivered to the door within 24 hours ~ It don't get any better than that… Read Full Review

Reportedtotradingstandards's Response to AlisonPhillips's Review

Written on: 06/08/2013

It can be purchased around 10% cheaper from other Asian suppliers (& usually with next day delivery)

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Alisonphillips's reply to Reportedtotradingstandards's Comment

Written on: 06/08/2013

Maybe, but I did not purchase from another supplier, so have reviewed the company from where I did.

I am happy with the product, service and price I paid

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★★★★★

“Excellent service”

Written on: 06/08/2013 by ianthorpe7 (1 review written)

Fantastic service, goods arrived earlier than expected… Read Full Review

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★★★★★

“Purchase of Canon 6D - Just brilliant service”

Written on: 05/08/2013 by sdixon2380 (1 review written)

I'm always a bit sceptical of places offering prices that are too good to be true. I did my home work and checked all the blogs and always a good story. A friend of mine ordered a Nikon and he was pleased. So ordered my new Canon 6D using the direct payment saving a further 3%. It arrived within 3 days, I have used it for a few days now, perfect product, perfect price and perfect service. I'll certainly be using you guys again… Read Full Review

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★★★★★

“Lens and Camera purchase”

Written on: 02/08/2013

Superb service . Goods arrived next day in very effective packaging. Prices were better than I could find elsewhere, even for identical specification items in the second hand market. Staff were knowledgeable and very helpful. Could not be better served… Read Full Review

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★★★★★

“Couldn't be more helpful!”

Written on: 02/08/2013

Ordered a Go Pro Hero 3 on Monday night and informed them that i needed it by friday at the latest as i was going to Kilimanjaro on te following Monday. reveived an email and phone call from them on Tuesday informing me they were going to be delayed by the Google wallet transaction ( not the shops fault!). So they cancelled card transaction immediately and emailed me details to pay by bank transfer. This meant the purchase would go through immediately. The person in the sales department was a… Read Full Review

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★★★★★

“Anniversary Gift Arrived Super-fast!!”

Written on: 02/08/2013

I just wanted to send a quick email to say a huge 'Thank You' for the professional service I have received from you. This order was a gift from my wife to me for our 20th wedding anniversary and I am both amazed and delighted that it arrived today (our anniversary). I was never expecting such a swift arrival, so thank you again. I had been searching the net for this Canon EOSM kit bundle at the right price. Your information online was excellent and clear, your pricing was no-nonsense and you… Read Full Review

Reportedtotradingstandards's Comment

Written on: 02/08/2013

Is this another spam review, or copy of an email sent to the Hong Kong seller which has then been posted on here, by said seller?

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Impressedbuyer's Comment

Written on: 02/08/2013

No it's a genuine comment from a genuine buyer. I guess it is good to be a little sceptical at times, but I was genuinely impressed with the UK-based operation :)

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Reportedtotradingstandards's Comment

Written on: 02/08/2013

That's good to hear.
(There are far too many spam reviews in general & this seller gets the negative ones removed.)

btw, they are not UK based at all. Imported/grey goods are just shipped out via a handling company in Crawley.

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Impressedbuyer's Comment

Written on: 02/08/2013

Yes I am aware that the goods are sourced from around the world, by the UK part of the organisation deserved praise for their swiftness and professionalism. There are many out there with whom I have had far less positive experiences.

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Reportedtotradingstandards's Comment

Written on: 02/08/2013

They don't actually have a `U K part of the organisation` though.

They also don't cover your goods for VAT/import duty & it is your responsibility to notify HMRC & pay any monies due.
They point this out in their T&C's (under terms of use) although the risk of getting caught is very slim, buyers should be aware.

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Impressedbuyer's Comment

Written on: 02/08/2013

Please stop commenting on this thread. This is NOT helpful and sounds very bitter. I know exactly how this works and have researched plenty. Please just accept my desire to give praise where praise is due!

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★★★★★

“Use again anytime”

Written on: 02/08/2013 by Jdlife (1 review written)

I was looking to buy a Nikon D5200 and lenses, I researched many online shops and websites before actually buying. Procamerashop.co.uk' had some great prices, but it was there feedbacks and warranty that installed confidence. I tried to call them twice...and got put through to a customer service/salesman easily each time who was helpful. The process of ordering online from beginning to end was easy, I got an extra 3%off from paying by bank transfer, which was safe and easy. I received email… Read Full Review

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★★★★★

“I am very happy from the service I have received! My...”

Written on: 02/08/2013 by photoholic (1 review written)

I am very happy from the service I have received! My item was delivered very fast and safetly! Thank you so much for your prompt communication!… Read Full Review

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★★☆☆☆

“Caution Advised”

Written on: 01/08/2013

I bought a Canon EOS 7D and lens. The camera was fine but the lens was faulty. When I became aware of this I contacted ProCamerashop who advised me to send it to an authorised canon repair shop. I did so and they informed me that the lens was damaged-most likely due to an 'impact'. ProCamerashop would not accept that it was their fault . So I am out of pocket for the lens and the cost of post and packaging. Communication was fine as was speed of delivery but - caveat emptor!… Read Full Review

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★★★★★

“Very happy customer”

Written on: 01/08/2013 by Simon.eng (1 review written)

I ordered a camera on a friday afternoon and the following tuesday afternoon I had it,the service was great , the product was right, the price was by far the best, can't be beaten, the only issue was setting up a google wallet… Read Full Review

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★★★★★

“Delighted with my new lens.”

Written on: 31/07/2013

I chose 'pro camera shop' because of their very competitive prices. I ordered my lens on Monday and it arrived the following day - can't ask more than that - a first class service from start to finish - with no negatives (pardon the pun)- as for the lens it looks and feels like a great bit of kit. As I only received the lens today I have not had time yet to use it extensively but am looking forward to doing so… Read Full Review

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★★★★☆

“Great service no hesitation to use again”

Written on: 30/07/2013 by Hotrodder (1 review written)

I had checked reviews before purchasing my Canon 650d some concern over butting off Internet rather than paying higher price elsewhere , retail park. So far fantastic, I ordered Thursday pm and Tuesday am the camera arrived, kept informed all the way from purchase to text for delivery. So far so good and camera is great. Next purchase a 300mm lens… Read Full Review

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★★★★★

“Performance and Quality of Pro Camera Shop”

Written on: 29/07/2013 by ajgray (1 review written)

Pro Camera Shop recently sold me separately, both a Nikon 5200 and a 55-300mm Nikon lens. I would like to say that everything about these two separate purchases went very well and exactly as expected. Making the purchase was easy and informative. The goods were easy to track and arrived in excellent condition at the time stated. I cannot rate your company more highly; not only excellent value, but excellent service as well! It doesn't get any better than that, and I will tell anyone who's… Read Full Review

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