UK Gaming Computers Reviews - www.ukgamingcomputers.co.uk

★★★★★
4.9 / 5
71
98% of users recommend this
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★★★★☆

“I liked the customer service, however the build time...”

Written on: 01/12/2012

I liked the customer service, however the build time seemed to take a while. However I am pleased with the job done,good computer and good value for money… Read Full Review

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★★★★☆

“overall V good but...”

Written on: 18/11/2012 by kaybee86 (1 review written)

really quite impressed with this transaction, got a friend to select the items needed to build the PC as i'm a noob but I asked a few questions prior to delivery and answers were prompt and professional (in the good way, not the OTT Americanised way) As UKGC heavily promote...I can confirm the goods are top of their spec, none of these no name components. only tiny minor down side was that the speaker/ audio drivers were not installed but this was an easy fix. Also when placing the parts… Read Full Review

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★★★★☆

“Modified scout i5”

Written on: 24/10/2012 by Carter342 (1 review written)

The final product was a good quality computer. Works perfectly with plenty of room for upgrade. However, I would say that the build time was longer than promised, delivered to the wrong address and the starter pack could have more info (a list of all the parts in the box would be nice, I didn't realise there was an antenna for the wireless card till I emailed them!). All in all, the computer itself is brilliant, the customer service were patient and nice, though delivery and build could of… Read Full Review

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★★★★☆

“Hemera custom pc is amazing”

Written on: 18/09/2012 by knightinater (1 review written)

The Hemera has so far been AMAZING taking anything that I've thrown at it in the past two weeks. The build time was good and i was kept well informed about the build time. The computer when it came was very good and ready to go. although i could not find the power cable at first and this was very annoying as i just wanted to get everything up and running as soon as i could. In summary great computer and i would buy it again for the price if not more… Read Full Review

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★★★★☆

“Generally happy but...”

Written on: 05/09/2012 by stevep7000 (1 review written)

I have one primary gripe, which is not necessarily the responsibility of UK Gaming Computers (?) I paid more than I normally would for a PC, in part because I wanted a PC that would operate quietly, or dare I say it, silently. In particular, I got a spec of components that was arguably excess to my requirements so that the hardware wouldnt struggle and I paid for a decent case and a water cooling unit and yet the machine is really rather noisy. My only other minor gripe is around the build… Read Full Review

Ukgc's Response to stevep7000's Review

Written on: 05/09/2012

Hi Stephen,

Thanks for your comments.

I have had a look at your order and can see that we had your order ready to ship to you within 9 working days (don't forget your build and test time fell over a bank holiday). You also had a 16GB of RAM which increases your build and test time by 24 hours, so from what I can see it was ready to ship 2 days early :)

If you still feel that the system is late please drop us an email referencing to this comment and we will arrange for all your postage to be refunded.

Unfortunately, the Cosmos S isn't the quietest high end case out there, this can be solved very simply by replacing the front intake and rear exhaust fan with a couple of quiet case fans. If you would like to look at upgrading those fans then feel free to drop us an email.

Kind Regards

Daman Curtis
Senior UK Gaming Computers Engineer

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★★★★☆

“UKGC review”

Written on: 15/07/2012

The SCOUT - I5 Gaming Computer is an execellent machine, which runs the games I play perfectly. It's a bit big, but the noise level is practically non-existant. UKGC's communication was execellent, responding to my question within the hour I sent it. The only problem was I had to wait much longer than the advised waiting period. Delivery was next-day, which was execellent and I would definitely recommend them to anyone intrested in buying a computer. Thanks guys!… Read Full Review

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★★★★☆

“great wow gaming pc”

Written on: 21/06/2012 by dazza69 (1 review written)

i was looking for a good gaming pc so i can play world of warcraft and diablo 3 on ultra settings .i came across uk gaming computers website and saw they had a special edition world of warcraft gaming pc . this looked fantastic and decided to buy it. i customised it for alliance faction as my guild is alliance with blue led lighting and boy it look awesome with the lion alliance sticker on it.i also upgraded some components and uk gaming explaination of each part was informative and very… Read Full Review

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★★★★☆

“Great work but with one big complaint...”

Written on: 30/04/2012 by Zenobio (1 review written)

I purchased a Thor gaming system, which I was finally able to unpack last weekend, here is my review: THE BAD: Ill get the bad out of the way first, which is also the reason the overall rating is four stars instead of five. Please note this is a complaint based on UKGSs warranty policy and not the system I received. I am very unhappy with the fact that you are required to put a warranty sticker on the back of the system, if you break that seal you loose the warranty. I understand… Read Full Review

Ukgc's Response to Zenobio's Review

Written on: 30/04/2012

Hi Zenobio,

Many thanks for your feedback. I am pleased to read that as a whole you are happy with your system however I would like to put your mind at ease regarding our warranty policy.

If there is a problem with your system such as a failed graphics card and you feel confident in removing one of the cards and send us back just a single card, then we have absolutely no problem with that. In fact, we offer that option to everyone quite simply as it saves downtime and postage for everyone involved.

As I am sure you understand, the seal is in place to stop customers installing parts that may not be compatible with the system from us. We have no problems with customers installing their own parts provided we know what is going on so we can pro actively look out for them.

I hope this helps explains things a little better and if you have any further concerns then please feel free to contact myself personally.

Kind Regards

Daman Curtis
Senior UK Gaming Computers Engineer

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★★★★☆

“Review of Purchase”

Written on: 29/04/2012 by JohnKa (1 review written)

Buying this PC for my son was simple especially when I spoke on the phone to run through specification choices. I was kept informed throughout as to which build stage the computer was at. Very pleased with the computer. Only downside was the guaranteed pre 9:00am delivery which turned up at 10:30am offering no excuse … Read Full Review

Ukgc's Response to JohnKa's Review

Written on: 30/04/2012

Hi JohnKa,

Many thanks for your Feedback. I am pleased to hear you are happy with your system. As you can probably understand we use a 3rd Party Company to delivery our products (APC Overnight), but once it it leaves our workshop we have no control over deliveries arriving late, and if I'm honest, they rarely do however In this case it looks like APC have let us down. Please accept my apology and I will be raising this issue with APC personally.

If you can send us an email with your order number I will arrange for the delivery cost to be refunded.

Kind Regards

Daman Curtis
Senior UK Gaming Computers Engineer

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★★★★☆

“Very good”

Written on: 13/12/2011 by Chrisd01 (1 review written)

A good pc for gaming in my case wow. A very helpful advisor who was very patient with me as a non tech person. However I had got a network card with the pc but had to buy my own cable. Also if there was a tailor made what plugs into what list & taking into account it is for gaming a software assistance service would enhance the already good service. Thank you:-)… Read Full Review

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★★★★☆

“Great computer!”

Written on: 07/08/2011 by JGoodman (1 review written)

Whilst not a complete n00b when it comes to PCs, I am not massively clued-up either and the time was long iverdue for replacing my PC. I decided to go for a good, reasonably future-proof gaming rig that would be nicely versatile yet still fit within my budget. Some google searching turned up a few gaming computer suppliers, one of which was UK Gaming Computers. They seemed to have the most straightforward website and whilst price comparisons at first glance were a little unfavourable it seems… Read Full Review

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