Vashi Reviews - www.vashi.com

★★★★★
5.0 / 5
1324
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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“Fantastic professional service”

Written on: 18/10/2011 by TimH83 (1 review written)

I discovered Diamond Manufacturers from a search and was a little uneasy about buying such an expensive item from a company I'd never heard of. I took the risk hoping all wouldn't be too good to be true. I'm very, very glad I did! The ring is beautiful and the service I experienced is second to none. Fantastic professional service throughout and promised in the future. … Read Full Review

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“A first class shopping experience!”

Written on: 13/10/2011 by christineanne (1 review written)

I was VERY wary of committing to such a considered purchase online, especially from a company I had not dealt with before and had only come upon by sheer chance when searching for information on diamond stud earrings. After several conversations with several different consultants at Diamond Manufacturers over many months, I finally decided to take the plunge and submit an order. My earrings arrived promptly, and although they were lovely, they were not exactly what I had ordered. Much to my… Read Full Review

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“Top marks for value for money and customer service. ”

Written on: 12/10/2011

I, like everyone else on here it seems, was a little dubious about the excellent value for money on this website compared to what you might get on the high street. I was also suspicious about how many perfect reviews there are. It all seemed too good to be true! When researching the ring, i used the little chat box to speak online to a customer service agent who solved a lot of problems for me and answered all queries. They let me know that the ring I wanted was in stock and that if I ordered… Read Full Review

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“Engagement ring purchase”

Written on: 10/10/2011 by mwilliams2303 (1 review written)

I can highly recommend this company. The website is well laid out and helps you understand how to choose the your diamond. Once you've educated yourself, the search system is easy to use allowing you to stipulate every aspect of your requirements to find the perfect diamond for your budget. Once you've narrowed that down there's a decent range of settings to choose from that i'd imagine would cover every taste. That wasn't too difficult for me as I wanted a simple classic tiffany style… Read Full Review

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“Excellent Service, Good Quality Product at a Great Price”

Written on: 10/10/2011

I have recently upgraded my diamond earrings, once you purchase from Diamond Manufacturers you can pay for an upgrade at any time. I decided I would like my diamond earrings to be a little bigger so with a budget in mind spoke to Chris on the phone and selected a pair of stones. I then posted back my orginal earrings and paid the difference in the price of the stones, within 5 days my new earrings arrived. They are gorgeous stunning and best of all valued a lot higher than I paid. The… Read Full Review

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“Fantastic service! super helpful! friendly! ”

Written on: 05/10/2011 by marknnca (1 review written)

First off I need to say the biggest thanks to Claudia for all her help! At first was a bit put off about purchasing a ring off the net let alone spending £1200 on a ring i couldn’t see. Every shop i visited told me to stay well clear of any rings off the internet, but the price I would pay for a diamond ring on the high street would be double if not a lot more than the price I would pay though diamond manufactures and not as good a quality. I done hours of research about diamond and… Read Full Review

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“Excellent Service - Great Qualilty Product!”

Written on: 04/10/2011 by rossredfern (1 review written)

When looking around for the perfect engagement ring it's difficult to buy and hand over lots of money online when you’re not sure about the company you're dealing with, or the product you’re going to receive. With Diamond Manufacturer's before purchasing I contacted them by phone to discuss my requirements. They were extremely helpful, they guided me through my all-important purchase from discussing diamond clarity, size and colour to help me get to something that would be timeless but… Read Full Review

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“Great ring backed with superb customer service”

Written on: 03/10/2011 by Dullaway (1 review written)

I wanted to buy a diamond solitaire for my girlfriends birthday. After speaking to a jeweler friend who gave me an indication of price I would need to pay for a reasonable ring I decided to take a chance online. I visited some sites that were not particularly informative but luckily eventually came across Diamond Manufacturers. I was impressed by the amount of positive reviews they had received from previous customers. I checked their rings and found one for £999. This ring was the size of… Read Full Review

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“Amazing service”

Written on: 02/10/2011 by coxy922 (1 review written)

What can I say, apart from AMAZING. The customer service at this place is second to none. If you need to query anything or talk to someone, talk to Andrew. He is the most helpful person I have ever dealt with. I was so pleased with the ring I brought from them. When you see the price of the goods for sale I was a bit sceptical at first. But the quality is perfect the ring looks amazing and my fiancee is so pleased with it. I would definately use this company again they really go all out to… Read Full Review

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“Beautiful ring for a excellent price backed by great...”

Written on: 27/09/2011 by JHorman (1 review written)

I was initially very unsure about buying an engagement ring from an online retailer. After visiting many high street shops and seeing what was available and what you could get for an equivalent price online, especially with specifying your choice of diamond I decided to take a chance and go with DiamondManufacturers. I found there website very informative and easy to navigate and the online pictures of the rings very good. I was in a rush to get the ring as I needed to take it away for a… Read Full Review

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“Brilliant Customer Service”

Written on: 26/09/2011

I ordered diamond earrings from Diamond Manufacturers, I was a bit worried about ordering such a costly item online especially since the price of the earrings seemed too good to be true but Chris and Claudia were so reassuring that I went ahead with the order. The order arrived and I wasn't 100% delighted although they were very beautiful but not what I wanted. I emailed Chris and he called me immediately and reassured me that he would do everything in his power to get me exactly what I… Read Full Review

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“Blue Sapphire Cluster Earrings”

Written on: 23/09/2011 by RichardPOS (1 review written)

Have just received a pair of Blue Sapphire Cluster Earrings from the Diamond Exchange. Found the process of buying them very easy and did receive a top end service. There was a slight problem with delivery, due to the carrier not DM, simply contacted my consultant and all was very efficiently resolved. Great service and would definitely use them again… Read Full Review

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“fantastic service _”

Written on: 20/09/2011

Originally i attempted to buy a ring from Diamond Manufacturers through Amazon, this ended in failure because Amazons customer service lacks the ability to apply a logical thought process to anything more complex than dunking a biscuit. After my intitial failure i contacted Diamond Manufacturers directly. What a joy. They didn't just fob me off with the standard response of 'just go to the website and buy it online'. They actually took the time to guide me through their website giving me the… Read Full Review

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“second engagement ring”

Written on: 20/09/2011 by brads338 (1 review written)

I was happy with the service but because of the situation of which i had to pay out more on top of what i had already spent, due to the original ring being damaged and i was told it could not be repaired due to the design of the ring and that the gurantee would not cover a new platinum band i was not happy. I believe that i should had been warned about this style of ring before i bought it… Read Full Review

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“Excellent”

Written on: 18/09/2011 by jacbroo (1 review written)

Having only 4 days to choose, pay, make and deliver the goods, the team at diamond manufacturers worked hard to ensure that they could deliver. And they did!! Having researched some of their competitors, I found that not only did they provide excellent value for money but a service to match. Thankyou team diamond (particulary Andrew). She loved it!! Jack… Read Full Review

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“Exceptional Customer Service”

Written on: 18/09/2011 by ziggy247 (1 review written)

Exceptional!!" I purchased a beautiful loose diamond. The diamond is the most amazing cut I have seen and sparkles dramatically and is exceptionally well cut. All of the staff I spoke to made me feel highly valued and showed huge knowledge of their products and current fashions. For the money, it is very large in size and the cut serves to maximise this, making a HUGE, yet extremely classy, impact. The speed of service/delivery from DM was faultless, as was their communication with me. This… Read Full Review

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“Exceptional!!”

Written on: 16/09/2011 by TJC1985 (1 review written)

I purchased a beautiful diamond solitare pendant for my girlfriend as a prelude to an engagement ring. The diamond is the most amazing cut I have seen and sparkles dramatically and is exceptionally well cut. All of the staff I spoke to made me feel highly valued and showed huge knowledge of their products and current fashions. For the money, it is very large in size and the cut serves to maximise this, making a HUGE, yet extremely classy, impact. The speed of service/delivery from DM was… Read Full Review

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“Diamond engagement ring”

Written on: 11/09/2011 by luke10 (1 review written)

After not being sure of buying a ring from an online store I read the reviews and decided to take the plunge. I looked on lots of other websites but diamond manufacturers are very good value for money. The customer service reps were very good and done everything and more than what they said they would. They even changed the ring at the last minute when I had ordered the wrong one. My girlfriend loved the ring but it needed re sizing.They done this for me free of charge as promised. They email… Read Full Review

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“Excellent company to deal with”

Written on: 07/09/2011 by rosco1672 (1 review written)

Cant recommend them highly enough,had to get ring re-sized as i had'nt measured my partners finger correctly and they could'nt have been more helpful...the customer service is 2nd to none,i wish all companies were like this. a real pleasure to do business with and i will be back… Read Full Review

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“engagement ring”

Written on: 05/09/2011

I was a little dubious using an online jewelry retailer, but i was very pleased with the final product. I experienced a problem with the setting of the diamond when i first received the ring but this was very quickly resolved by Andrew. When mailed out the ring was well packaged in a plain white box, but the jewelry box was a nice light wood effect. The aftercare service is fantastic, free cleaning and polishing and re sizing, what else do you need. I would just like to say that the… Read Full Review

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