Vashi Reviews - www.vashi.com

★★★★★
5.0 / 5
100% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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“After doing quite a bit of research into the diamond 4...”

Written on: 07/03/2011 by oggiedoggie (2 reviews written)

After doing quite a bit of research into the diamond 4 C's We found the quality for price to be excellent. We were delighted with the ring when it arrived 3 days later.To have bought this in a High st jewellers would have set me back in excess of £6000 for same spec. It goes to show the costs you pay the middle men on the High St. A very helpful company with great service.
Will certainly return.


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“The company normally deal on an appointment basis and...”

Written on: 05/03/2011

The company normally deal on an appointment basis and my partner and I arrived unannounced, and the service was ideal. We wanted the diamond and setting of a ring upgraded. There was no pressure to purchase or to up size the purchase.
The turn around time suggested including delivery (3days)I thought was a little optimistic, which turned out to be correct but by only 16hrs.

If you want a special piece of jewellery with no pressure service and excellent quality with a sensible price, use this… Read Full Review

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Guest's Comment

Written on: 12/07/2011

I have contacted Diamond Manufacturers to make an appointment to view prior to purchase,and this is definitely not available.

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“Good web-site with helpful on-line chat function for...”

Written on: 24/02/2011

Good web-site with helpful on-line chat function for advice. Ring was delivered well packaged of good quality and within the time stated. I had to send back to be re-sized and this was done within a couple of days with good communcation all-round from the company… Read Full Review

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“I bought an engagement ring from Diamond Manufacturers...”

Written on: 15/02/2011

I bought an engagement ring from Diamond Manufacturers about 6 months ago and at the time was both impressed with the quality of the ring itself, the value for money but also the quality of the overall sales service provided. The friendly staff were on the end of the phone and happy to accommodate my requirements for what was a stressful purchase! 6 months later and happily engaged there was a slight problem with the band but it was replaced and returned to me very quickly and they couldnt be… Read Full Review

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“I cannot recommend higher. I was a first time...”

Written on: 08/02/2011 by timpiercy (1 review written)

I cannot recommend higher. I was a first time engagement ring buyer but had done a lot of research. The layout of the site was easy to use and information clear and relevant. The designs were lovely, I chose simple and elegant to show the stone to best effect. My only fear was the price seemed too good to be true for the quality of cut and colour I was buying! When I phoned they had time to talk to me and advise on my balance of price and quality, and the end result was just perfect. I phoned… Read Full Review

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“Both my wife and I were delighted with my recent...”

Written on: 07/02/2011 by Orchardman (1 review written)

Both my wife and I were delighted with my recent purchase of an eternity ring from this company. The quality and workmanship exceeded expectations, and the very reasonable cost was a welcome bonus.

When I needed to contact them regarding a minor problem, the service that I received can only be described as outstanding. They have set a benchmark that other companies should strive to emulate.

The paperwork that accompanied the ring (appraisal of quality, certificate of value for insurance… Read Full Review

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“It took me a while to find the style I was after but...”

Written on: 29/01/2011

It took me a while to find the style I was after but from there on the whole experience was faultless. I called customer service a few times on the free phone and always receive courteous and knowledgeable responses, they never tried to close the sale. The ring is far better than anything I've seen for the price and my now fiancee is deligthed, pity she wasn't impressed with the packaging but hey you can get everything in life. All in all, a very pleasant experience with the diamond… Read Full Review

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“Ordered a pair of earings as anniversary present - had...”

Written on: 20/01/2011

Ordered a pair of earings as anniversary present - had a lot of difficulty placing the order on the website in the first place - was promised will be sent an email when earings dispatched - this did not happen, but the earings arrived in a timely fashion - but to my horror the metal work was awful and of a quality that would not be acceptable for a £10 pair let alone the price we paid - Earings looked nothing like those shown on website and our anniversary ruined!
This first pair of earings was… Read Full Review

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Simondup's Comment

Written on: 28/02/2011

I found this review very helpful because...I have had a similar experiance with the company.

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“Absolutely fantastic customer service even when I was...”

Written on: 20/01/2011

Absolutely fantastic customer service even when I was being a nuisance, unbeatable value - Can't recommend highly enough and you wont find anything of this quality on the average high street! Couldn't be happier and would definitely use again!… Read Full Review

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“I fully recommend this retailer. Initially nervous...”

Written on: 19/01/2011

I fully recommend this retailer. Initially nervous about purchasing a diamond ring on-line from a picture only, I was reassured by the money-back guarantee and free return postage offered. I was not disappointed! The diamonds are exquisite and represent excellent value for money. Whilst I can't comment on the shop layout, the website is easy to use and customer service helpful and staff were keen to ensure I was 100% satisfied with my purchase… Read Full Review

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“My husband wanted to buy me something to mark the...”

Written on: 29/11/2010

My husband wanted to buy me something to mark the birth of our second child. We were researching rings on the internet initially to use as a price guide and were impressed with the website and conditions of sale. Although we were concerned about buying rings from an online retailer, the extent and quality of reviews were reassuring. I contacted the retailer directly had a number of very positive conversations to assist me in selecting the ring my husband wanted to get me. I would strongly… Read Full Review

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“very good contact, fast delivery, excellent value for...”

Written on: 02/08/2010

very good contact, fast delivery, excellent value for money… Read Full Review

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“I purchased a diamond solitaire pendant in white gold....”

Written on: 31/05/2010 by janejohnston (1 review written)

I purchased a diamond solitaire pendant in white gold. The picture showed a chain that was not quite my taste. Tom in customer care offered to swap it for a different one for me at the same price. Service was courteous, efficient and professional (and UK based). The item arrived two days later in a little blue box. The pendant is very nice, better in fact than I had expected. My overall experience was very pleasant and I would recommend Diamond Manufacturers to others… Read Full Review

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