Vashi Reviews - www.vashi.com

★★★★★
5.0 / 5
99.5% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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“Beautiful ring for a excellent price backed by great...”

Written on: 27/09/2011 by JHorman (1 review written)

I was initially very unsure about buying an engagement ring from an online retailer. After visiting many high street shops and seeing what was available and what you could get for an equivalent price online, especially with specifying your choice of diamond I decided to take a chance and go with DiamondManufacturers. I found there website very informative and easy to navigate and the online pictures of the rings very good. I was in a rush to get the ring as I needed to take it away for a… Read Full Review

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“Brilliant Customer Service”

Written on: 26/09/2011

I ordered diamond earrings from Diamond Manufacturers, I was a bit worried about ordering such a costly item online especially since the price of the earrings seemed too good to be true but Chris and Claudia were so reassuring that I went ahead with the order. The order arrived and I wasn't 100% delighted although they were very beautiful but not what I wanted. I emailed Chris and he called me immediately and reassured me that he would do everything in his power to get me exactly what I… Read Full Review

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“Blue Sapphire Cluster Earrings”

Written on: 23/09/2011 by RichardPOS (1 review written)

Have just received a pair of Blue Sapphire Cluster Earrings from the Diamond Exchange. Found the process of buying them very easy and did receive a top end service. There was a slight problem with delivery, due to the carrier not DM, simply contacted my consultant and all was very efficiently resolved. Great service and would definitely use them again… Read Full Review

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“fantastic service _”

Written on: 20/09/2011

Originally i attempted to buy a ring from Diamond Manufacturers through Amazon, this ended in failure because Amazons customer service lacks the ability to apply a logical thought process to anything more complex than dunking a biscuit. After my intitial failure i contacted Diamond Manufacturers directly. What a joy. They didn't just fob me off with the standard response of 'just go to the website and buy it online'. They actually took the time to guide me through their website giving me the… Read Full Review

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“second engagement ring”

Written on: 20/09/2011 by brads338 (1 review written)

I was happy with the service but because of the situation of which i had to pay out more on top of what i had already spent, due to the original ring being damaged and i was told it could not be repaired due to the design of the ring and that the gurantee would not cover a new platinum band i was not happy. I believe that i should had been warned about this style of ring before i bought it… Read Full Review

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“Excellent”

Written on: 18/09/2011 by jacbroo (1 review written)

Having only 4 days to choose, pay, make and deliver the goods, the team at diamond manufacturers worked hard to ensure that they could deliver. And they did!! Having researched some of their competitors, I found that not only did they provide excellent value for money but a service to match. Thankyou team diamond (particulary Andrew). She loved it!! Jack… Read Full Review

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“Exceptional Customer Service”

Written on: 18/09/2011 by ziggy247 (1 review written)

Exceptional!!" I purchased a beautiful loose diamond. The diamond is the most amazing cut I have seen and sparkles dramatically and is exceptionally well cut. All of the staff I spoke to made me feel highly valued and showed huge knowledge of their products and current fashions. For the money, it is very large in size and the cut serves to maximise this, making a HUGE, yet extremely classy, impact. The speed of service/delivery from DM was faultless, as was their communication with me. This… Read Full Review

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“Exceptional!!”

Written on: 16/09/2011 by TJC1985 (1 review written)

I purchased a beautiful diamond solitare pendant for my girlfriend as a prelude to an engagement ring. The diamond is the most amazing cut I have seen and sparkles dramatically and is exceptionally well cut. All of the staff I spoke to made me feel highly valued and showed huge knowledge of their products and current fashions. For the money, it is very large in size and the cut serves to maximise this, making a HUGE, yet extremely classy, impact. The speed of service/delivery from DM was… Read Full Review

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“Diamond engagement ring”

Written on: 11/09/2011 by luke10 (1 review written)

After not being sure of buying a ring from an online store I read the reviews and decided to take the plunge. I looked on lots of other websites but diamond manufacturers are very good value for money. The customer service reps were very good and done everything and more than what they said they would. They even changed the ring at the last minute when I had ordered the wrong one. My girlfriend loved the ring but it needed re sizing.They done this for me free of charge as promised. They email… Read Full Review

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“Excellent company to deal with”

Written on: 07/09/2011 by rosco1672 (1 review written)

Cant recommend them highly enough,had to get ring re-sized as i had'nt measured my partners finger correctly and they could'nt have been more helpful...the customer service is 2nd to none,i wish all companies were like this. a real pleasure to do business with and i will be back… Read Full Review

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“engagement ring”

Written on: 05/09/2011

I was a little dubious using an online jewelry retailer, but i was very pleased with the final product. I experienced a problem with the setting of the diamond when i first received the ring but this was very quickly resolved by Andrew. When mailed out the ring was well packaged in a plain white box, but the jewelry box was a nice light wood effect. The aftercare service is fantastic, free cleaning and polishing and re sizing, what else do you need. I would just like to say that the… Read Full Review

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“Great service, excellent product.”

Written on: 04/09/2011 by tomquadra (1 review written)

I was dubious buying a ring of the internet. However the quality of diamond ring i was able to buy was so much better value than high street jewellers. Service was excellent and very polite throughout the process. Delivary was prompt and we were very pleased with the ring. Basically you can get a lot more ring for your money and quality is not sacrificed… Read Full Review

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“My beautiful ring”

Written on: 03/09/2011 by michaelknight5 (1 review written)

The platinum and diamond engagement ring I have just been given is really special.the setting is different from any ring I have seen before and the diamond is beautiful.It is a ring I will always treasure and take great care of.It is a quality ring even the presentation box it came with says quality… Read Full Review

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“SUPERB CUSTOMER SERVICE”

Written on: 03/09/2011 by Chrisfto (1 review written)

I ordered, via the internet, two diamonds to be made into earrings. The actual diamonds I picked were not available anymore and I was informed of this by telephone and e-mail. I was offered a pair of diamonds that were exactly the same specification and agreed to purchase these instead. The manufacture of the earrings was very quick and communications from Diamond Manufacturers was excellent. I was telephoned when my order was dispatched (via Royal Mail Special Delivery - excellent service… Read Full Review

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“First Class Service from DM”

Written on: 22/08/2011 by PaaulW (1 review written)

Despite a small problem delivering to my very tight deadline, the guys at DM went well beyong the call of duty to ensure my gift was delivered on time. Both Andy who advised me on my order and Chris who kept me informed about my delivery ensured I was up to speed throughout the process. Better still, my partner received the goods as promised and was delighted with the quality of her gift. DM do what they promise, and if a problem occurs they do everything possible to sort it and keep you… Read Full Review

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“Great service for my diamond solitare ring”

Written on: 19/08/2011

I was quite hesitant at first buying such an expensive item online with a company brand that I did not know. However I was extremely surprised with the excellent service and the beautiful product, in fact it is the best service I've received in a while. I was phoned on the day my ring was sent to let me know it would be arriving the next day, I was asked to call if there were any problems at all. A couple of days after my ring arrived I received a second call asking for feedback on the… Read Full Review

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“Excellent Product and even better service!!”

Written on: 19/08/2011

I have never left a review for anything I've bought before but with Diamond Manufacturers I felt I had to. I opted to design my own ring through the application on the website, so that I could get the perfect ring for my fiancee. Having ordered on the Thursday I received a phone call the next morning to apologise that the exact setting I had chosen was unavailable, however there was a very very similar item available, only with better quality diamonds on the shoulders. Before I could even… Read Full Review

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“Best Customer service I have ever experienced”

Written on: 16/08/2011 by nick130980 (1 review written)

When I was looking for an engagement ring and I found the website the first thing I noticed was the very low prices, less than half the price of the equivilant item from a high street, which sometimes makes you think it could be dodgy. However after reading reviews online I decided to order and it couldnt have gone better. Before ordering I had a query so rang the shop and they said they would call me back within 5 minutes with the answer, 30 seconds later they rang me back. The item arrived on… Read Full Review

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“Earing Purchased”

Written on: 15/08/2011 by Greig1974 (1 review written)

I ordered the earings as an anniversary present for my wife, i contacted DM before buying to ask a few questions. All answers we received very quickly. i received the earings very quickly and they are fantastic. My wife loves them. Excellent service would and will use again Greig Langford… Read Full Review

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“Thanks for a great experience, once you have done a...”

Written on: 15/08/2011

Thanks for a great experience, once you have done a bit of research you can find the rock that suits you and select the ring to hold it, much more fun than sitting in a jewelers with their limited stock, great support and follow up after the sale too , want to invite Andrew round for xmas lunch… Read Full Review

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