Vashi Reviews - www.vashi.com

★★★★★
5.0 / 5
100% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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“Good product & excellent customer service”

Written on: 03/06/2014 by danish-d-dog (1 review written)

Order 026-9322316-7747528 I have recently purchased an engagement ring from vashi.com and I am 100% satisfied with the delivered product as well as the outstanding customer service which has been provided. I would not hesitate to recommend vashi.com to friends and family and would purchase from vashi in the future again … Read Full Review

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“Best quality and customer service!”

Written on: 03/06/2014 by KaterinaB (1 review written)

2640-136567074433241977 My husband bought my engagement ring last year from Vashi and it was absolutely gorgeous! It is the best value for money we could find and the jewellery in the High Street can't even compare! The customer service team has always been helpful and efficient. Very prompt replies and will even call you to give you an update. We have already recommended Vashi to our friends!One of them bought a ring for his fiancée after showing him mine! Very trustworthy company and… Read Full Review

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“Excellent Product and Service!”

Written on: 02/06/2014 by Cormun (1 review written)

Very happy with my latest purchase from Vashi. A beautiful diamond eternity ring and the follow on service was as great as ever!… Read Full Review

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“I was very skeptical to buy a ring online and only...”

Written on: 02/06/2014 by Miranda193 (1 review written)

I was very skeptical to buy a ring online and only bought it because of massive amount of positive reviews and it was done through Amazon.com. The customer service was exceptional. Had to resize the ring and it was done quickly and without any hassle or extra charges. Very happy with quality of the item and the customer service!… Read Full Review

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“Excellent service. Excellent product: order no 100012239”

Written on: 02/06/2014 by 71Thorpe (1 review written)

At first I was really skeptical of ordering a ring online but after reading the excellent review and further research I thought I should bite the bullet. Plus they offer you the opportunity to upgrade the ring!!!! I am really glad I brought my ring from Vashi, my fiancée fell in love with the ring. I had to get the ring resized and they sorted it out for me in quick time with no fuss. thank you guys!!! I would highly recommend the service and take advantage of the lifetime upgrade because… Read Full Review

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“Exceptional”

Written on: 02/06/2014

Highly recommend going to Vashi for purchases of Wedding Rings and specifically the assurance of what you are seeing and choosing is what you will receive. Excellent information shown for diamonds and metals. Just a very happy customer as a result of a professional and friendly response to my questions and situation. Thanks Vashi and the Vashi team… Read Full Review

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“Comfortable, uncomplicated, excellent service”

Written on: 30/05/2014 by 470Kent (1 review written)

I looked for an engagement ring for my girlfriend and instead of several totally overpriced or low-quality works in local stores Vashi's offer was great accompanied by a good Price-to-Quality-Quotient. Moreover, I liked the detailled information which was given for every ring and Diamond. I think everybody is a little bit insecure about ordering expensive things like these on the web (plus I needed it delivered to Germany), but I just tried it and was totally satisfied. Not only that the… Read Full Review

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“Outstanding Service and Products”

Written on: 30/05/2014 by adrianinshanghai (1 review written)

Ordered 2 Wedding Rings online for our 15th Anniversary - but needed them engraved and delivered within 2 days as I was flying back to the country I live. Immediate response and telephone call after ordering to clarify the engraving and then superb follow-up through the process until rings left Vashi and were on their way to me in Oxford. I was able to track them online and they arrived very quickly as promised and the rings were safely/securely packaged and exactly as described/shown. My… Read Full Review

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“Great customer service!”

Written on: 29/05/2014 by SarahB12 (1 review written)

My engagement ring was purchased through Vashi last year and we also looked at getting wedding rings this year too. Throughout all my dealing the customer service has been fantastic, they are always helpful and polite and went to extra lengths to send me photos of items they thought might work with my engagement ring. Although we ended up purchasing them elsewhere I would recommend Vashi to anyone looking for excellent service - they even refunded my postage costs and did a beautiful job… Read Full Review

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“Diamond stud earrings Order no. 100012482”

Written on: 29/05/2014 by Myla408 (1 review written)

Bought diamond stud earrings for my daughter in law as a wedding present. The diamonds are great quality so are the mounts. Overall service from VASHI was very good… Read Full Review

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“Highly recommended! 5*”

Written on: 29/05/2014 by 81Jenkins (1 review written)

Order 100011883. The service was 5* throughout, the speed of delivery and friendliness of the staff was amazing. The ring price, look etc was brilliant. I cant speak higher of this company… Read Full Review

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“Beautiful ring, fantastic service”

Written on: 29/05/2014 by LisaNeville374 (1 review written)

I was very reluctant to purchase my wedding ring online but couldn't be happier. The ring was beautiful and the service was brilliant. They kept me informed from the beginning what was going on with my order. I wouldn't hesitate using them again in the future… Read Full Review

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“Amazing customer service”

Written on: 28/05/2014 by 485Richards (1 review written)

Ordered an engagement ring for my fiancé, good selection of rings for all budgets as well as detailed information on each ring and it's characteristics. Unfortunately, I made a mistake and ordered the wrong size of ring. Vashi were excellent and resized the ring quickly and had it back out to me that same week. Can not rate them highly enough for their great customer service. Order ref : 100012169… Read Full Review

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“The engagement ring i had purchased 2 years ago, one...”

Written on: 28/05/2014 by nazbawer (1 review written)

The engagement ring i had purchased 2 years ago, one of the claws had fallen off. I sent off the ring to get repaired after the excellent advice and support i received from you. After a few days i was informed that the ring was repaired which was brilliant however when sending the ring back unfortunately it had got lost in the post but me and my wife were highly impressed how you looked into it further and managed to find the ring in the post. I love how your customer service is so easy to get… Read Full Review

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“After sales success”

Written on: 27/05/2014 by Stuasmit (1 review written)

When you want to buy something, it's no surprise that you get great service but the real testament of a quality company is in their after sales service. I have been a customer of Vashi (formally Diamond Manufacturers) for many years, and after all this time I'm still impressed with their service. I have to say that every time I engage with them I feel a valued customer and my fiancée (now my wife) is still as happy with her ring today, as she was all those years ago. Thank you (order #828) … Read Full Review

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“Fantastic service and product quality all under one roof!”

Written on: 27/05/2014

Purchasing an engagement ring is thankfully not something I need to do everyday, hence I needed somewhere which could offer me the right amount of assistance (without being to pushy)to ensure that I made the correct choice. The staff at Vashi more than met by expectation with fantastic advice and were clearly knowledgeable about their products. I was also presented with several photographs to display the rings in real-life so to speak. Although the initial ring I wanted was unavailable in the… Read Full Review

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“Best Ever”

Written on: 27/05/2014 by Carraig (1 review written)

My first purchase of Jewellery from a Website. It was a most pleasant and hassle free experience. I am absolutely thrilled with my purchase of Platinum Drop Earrings. Could not believe they arrived next day and I was able to trace the delivery which arrived within a half hour of the time advised. I have been contacted twice by after sales staff and again this is most encouraging and dare I say unusual. I would certainly recommend Vashi to anybody thinking of purchasing Jewellery items… Read Full Review

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“What amazing service”

Written on: 26/05/2014 by Micahh80 (1 review written)

From my initial email the Vashi staff were rapid to respond, extremely knowledgable and went beyond the call to help me find my perfect engagement ring. Their website makes the selection process an absolute dream as opposed to other sites where the selection process can take hours. Truly impressive service and I haven't event mentioned their amazing prices!… Read Full Review

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“Very fast and professional ”

Written on: 26/05/2014 by Sugarpimp7 (1 review written)

Great communication, I had a very tight deadline and they were able to turn things around really quickly and communicate with me every step of the way. They also sent the ring for us to try on before engraving - in case any re-sizing was needed and re-sizing was done free of charge. Very impressed with this service and would highly recommend… Read Full Review

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“order 100011751 ”

Written on: 26/05/2014 by kyoung1953 (1 review written)

Great service and beautiful gem and setting...exactly as described. We'd certainly use Vashi again and would have no hesitation in recommending them… Read Full Review

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