Vashi Reviews - www.vashi.com

★★★★★
5.0 / 5
100% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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“Made it really easy #100012575”

Written on: 10/06/2014 by thebear77 (1 review written)

I've ordered an engagement ring from Vashi and I have found the whole process really easy and professional from start to finish. The website I found easy and simple to navigate, everything was clearly laid out and the prices really competitive. Post order the customer service has been beyond criticism. I received a phone call from Vashi to explain the delivery process and the after care they offer and I received the ring the next day in the morning. I can't ever remember receiving such a… Read Full Review

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“perfect buying experiance”

Written on: 10/06/2014 by 266Andersen (1 review written)

I recently bought an engagement ring from vashi (1000012545) and am extremely happy with it. The delivery was really quick and packaging was excelent. The setting i wanted was out of stock so i registered to be told when it would be back in, and to my suprise it was about a week latet and they even gave me a 5% discount code to use aswell :). The ring looks to be of a high quality and the diamond really catches the light and sparkles. Thete really isnt anything else i can say but i will… Read Full Review

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“Excellent quality and good service”

Written on: 10/06/2014 by teMcPherson423 (1 review written)

Order number 100012346 Bought a beautiful ring, excellent quality! Got it with the wrong size so just sent it back via Royal Mail and got it re-sized 2 days after. Customer service was very good but I asked a re-shipping on a specific date because I was away from home but seems that there has been some miscommunication between the customer service and the factory… Read Full Review

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“Don't worry about buying such an important purchase online”

Written on: 09/06/2014 by patrickdshaw (1 review written)

Dear all, I am the eternal sceptic, and buying an engagement ring online filled me with worry. But I read the reviews and new if things didn't work out I could return the ring. I'm so glad I bought from Vashi because the service was exceptional and the ring beautiful, and I got more than I could have afforded if I went elsewhere. Fiancé has a permanent smile. If like me you were concerned about buying such an important purchase online give it a go. I'm sure you won't be disappointed, and… Read Full Review

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“Great Service!”

Written on: 09/06/2014 by Roys78 (1 review written)

The service received via Vashi has been great from the start. From choosing the diamond, setting and style, the service has been excellent. The knowledge shown by the staff is great which put me right at ease when choosing ring! They even cleaned the ring just before the wedding ceremony free of charge! I would recommend this company to all nervous grooms! Thanks for the great service! RS CC019182… Read Full Review

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“My dream ring”

Written on: 08/06/2014 by Miltonp196 (1 review written)

We bought a ring from Vashi (order 200000074) last month. The company really provided a top class service from start to finish. The customer service provided by C was exceptional. She really worked with us to find a a ring we both loved. She put a huge amount of time and effort into talking me through all the options. Finding Vashi.com was a big plus. We will be back to purchase of wedding bands. I would definitely reccomend them to everyone. Thks A & T… Read Full Review

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“Very personal service & excellent quality”

Written on: 08/06/2014 by CKanza (1 review written)

Having unfortunately lost my wedding and engagement rings in a burglary, I was eager to replace them as soon as possible. I found Vashi using a search engine and I am so glad I did. From start to finish the service was fantastic. I received a call confirming the sizes which I wanted the rings in and thanking me for my custom. I was also asked later if I would like a groove filed in the wedding ring to make them fit perfectly together. The attention to detail was really refreshing as this is… Read Full Review

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“Great Service and beautiful jewellery”

Written on: 08/06/2014 by Pernod666 (1 review written)

Just purchased my second ring and despite being bespoke it was still delivered on time. The ring looks fantastic Very competitively priced and the level of customer care is just exceptional. I will never buy jewellery from the high street again knowing that Vashi are so quick to respond and offer such great we'll designed products(100011923)… Read Full Review

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“Stunning diamond ring”

Written on: 08/06/2014 by Andrew25000 (1 review written)

I was initially slightly concerned about making such a high value purchase online without first viewing the product itself. However I did some research and came across Vashi, which appeared to have a very good reputation. I also found one of its competitors and made enquiries with both. I decided to go with Vashi as not only did I just get the feeling that their items would be of higher quality, but the initial customer service was excellent. I purchased my engagement ring shortly after the… Read Full Review

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“World class customer service - order number 100011680”

Written on: 08/06/2014 by delfu1975 (1 review written)

We bought a diamond engagement ring, a pair of diamond earrings, and a pair of gold wedding bands, after a lot of research, and we love all of them. Their prices are super competitive, their customer service is outstanding, following up with both calls and emails at every step from online order to delivery, and the purchase process is super fast and reliable. Vashi.com sets a new benchmark for the online retail business… Read Full Review

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“Brilliant ”

Written on: 08/06/2014 by adamcam23 (1 review written)

Fast communication, very helpful and would defiantly recommend… Read Full Review

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“Excellent quality, customer service and value for money”

Written on: 06/06/2014 by 344Corcoran (1 review written)

We are absolutely delighted with the engraved platinum wedding rings we ordered. The engraving is beautiful and the quality of the rings superb. Vashi's customer service is excellent, the shipping was very efficient and the packaging very secure.I can't think of anything negative to say, we would highly recommend!… Read Full Review

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“To any whose interested.. The service provided by...”

Written on: 06/06/2014 by Bartkevicius (1 review written)

To any whose interested.. The service provided by washi.com was outstanding!! I purchased diamond earrings for my wife but decided to go for a bigger size diamond. Their customer service was so helpful, I was able to swap the earrings without any problems. Also I have to mention to quality of the diamonds were exceptional, they were the perfect cut and size and the mount was beautifully done and secure. I will definately be using their service in the future Donatas Bartkevicius Thank you… Read Full Review

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“So pleased with the sale and after sales”

Written on: 05/06/2014 by pawan2205 (2 reviews written)

Hi I dont normally write reviews, but I was so pleased with the services that I decided to :-) So I ordered a ring for my wife order number 100012435. Ring was beautiful and came next day as promised.... the size was also changed by them and I was paid back the postage of about 10 gbp by cheque. Obviously when you buy something expensive you go to double check... I took the ring to different local jewellers including H M Samuel... they all tested it quickly and told me yes it looks like a… Read Full Review

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“So happy ”

Written on: 04/06/2014 by Ingrid.14 (1 review written)

We ordered our engagement ring from vashi and we are so happy we did, the ring is gorgeous the diamond is fantastic quality. The service we have received has been and still continues to be great, the company really have gone above and beyond for us, we needed the ring resizing twice and they where so helpful and made it so easy for us to send it back and have it resized, we also decided to upgrade the diamond to a larger stone and they where really helpful with this and even refunded our… Read Full Review

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“10 year anniversary present”

Written on: 04/06/2014 by Kaniz (1 review written)

I ordered a new engraved wedding band for my husband for our 10 year anniversary present. As funny as it sounds my husband never had a wedding band as he hates rings but I finally convinced him (after 10 years) to wear one.. We went looking for the perfect ring but he was so fussy with the size, the metal ect . I nearly gave up till I found vashi online. Vashi had the perfect ring exactly what my husband wanted.. After ordering they contacted me within days to find out if I wanted the… Read Full Review

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“Engagement ring ”

Written on: 04/06/2014 by Samuel120 (1 review written)

Really good seller, beautiful products, best price!!!!! Postage within a day. What can you want more....my fiancée love her new ring !… Read Full Review

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“Perfect Suprise 100012485”

Written on: 04/06/2014 by sarahellis84 (1 review written)

My partner suprised me with a secret engagement at the weekend. The ring which he picked was perfect. I don't wear any other rings, so picking one the fitted my preferences, without me even knowing was great. The service that we recieved was brilliant - We had a few questions about the ring, after the proposal, the responce and customer service was great. My partner did a lot of research before deciding on this ring, and without a doubt Vashi was the best for quality and price. The ring is… Read Full Review

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“Brilliant Customer Care”

Written on: 04/06/2014

I recently purchased a diamond ring as a replacement for one that was lost. The ring itself arrived very quickly and was packaged really well. I had previously discussed the purchase of the ring with several staff members, all of which were really helpful and polite. Unfortunately the ring did not reach my expectations, but in saying that I spoke to a member of the team and they sent me some more items to look at via email. I decided to return the ring and was amazed at just how simple the… Read Full Review

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“Replacement of butterfly on Diamond Studs”

Written on: 03/06/2014 by louise.newman (2 reviews written)

I bought some diamond studs from Vashi (at the time called Diamond Manufacturers) and the quality of the studs plus the service provided was excellent. Unfortunately I somehow lost one of the butterflies (fortunately not the stud) - not sure how that happened as they were screw on's. Vashi were brilliant and within a few days of returning the earrings, I got them back all sparkly clean with a new butterfly. Exemplary service… Read Full Review

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