Vashi Reviews - www.vashi.com

★★★★★
5.0 / 5
1327
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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“Excellent, Friendly and Efficient Service”

Written on: 14/01/2015

I liked the layout of the whole site, and the ability to choose the exact setting and stone I wanted was amazing. The service I received after placing my order was very good, with immediate replies to emails and frequent updates on the state of my order. The lifetime warranty and follow up call from a member of the team to check if I was satisfied with the product was a nice touch, and it is obvious they take their customer relationships seriously. I would (and likely will) use the services at… Read Full Review

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“3rd Purchase - Sapphire and Diamond Hoop Earrings”

Written on: 12/01/2015 by simonearl (3 reviews written)

These earrings were the 3rd purchase I've made from Vashi having previously bought 2 diamond necklaces. I was looking for something quite delicate with the sapphire as the prominent feature and a diamond halo to match a necklace. Generally I always check Vashi first and found a pair that were ideal. When they arrived, they matched the high expectations I had and I knew they would be the perfect Christmas gift. My fiancée loves them too and has received several compliments on them already… Read Full Review

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“3rd Purchase - Sapphire and Diamond Hoop Earrings”

Written on: 12/01/2015 by simonearl (3 reviews written)

These earrings were the 3rd purchase I've made from Vashi having previously bought 2 diamond necklaces. I was looking for something quite delicate with the sapphire as the prominent feature and a diamond halo to match a necklace. Generally I always check Vashi first and found a pair that were ideal. When they arrived, they matched the high expectations I had and I knew they would be the perfect Christmas gift. My fiancée loves them too and has received several compliments on them already… Read Full Review

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“Not the cheapest but possibly the best”

Written on: 05/01/2015 by cruickshank2 (1 review written)

Initially uneasy about buying diamonds online as the potential for fraud significant. Buying from a major brand name jeweller online would resolve this but their offerrings seem expensive for what they are, also a bit impersonal. The vashi site does seem to offer genuine education and a coherent pricing structure. They have to make a profit but here you sense it is a margin, not trying to rip you off. Was initially a bit concerned about the extra cost for the independent diamond assessment, if… Read Full Review

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“It worked!”

Written on: 02/01/2015 by rob.allum (1 review written)

I purchased a lovely solitaire engagement ring from Vashi in December 2014 and it arrived well packaged and in good time. Very happy with the service I received and will definitely recommend this company to others… Read Full Review

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“Great Engagement Ring”

Written on: 30/12/2014 by caton_jon (1 review written)

Order 100013579 I was looking for an engagement ring for my girlfriend and happened to find just the right ring in the right size. The ring has amazing sparkle and she loves it. Delivery was very efficient… Read Full Review

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“vashi made a big decision easy to make!”

Written on: 30/12/2014 by Hassie (1 review written)

I knew I wanted to propose to my partner but aside from that knew nothing about the world of diamonds. I trawled the high streets and was given good service and lots of coffee but I just couldn't find the "one", in the same way I have with my partner. She would have loved to help but was determined to keep the element of surprise! Then I searched online and firstly noted Vashi's strong ratings as well as apparent value for money compared to the high street. The real benefit came when I rang… Read Full Review

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“Amazing diamond”

Written on: 29/12/2014 by Carsonla1966 (1 review written)

Order #100013432 We upgraded our original diamond with a new setting. The whole process was very easy and we were able to arrange several viewings to make sure we chose the right diamond and the right setting. There was a vast range to choose from and we were able to compare various diamonds with different settings. The staff at Vashi were friendly and helpful and made the experience a pleasure. We ended up with an amazing ring at a great price and were able to offset the value of the… Read Full Review

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“Questionable quality ”

Written on: 28/12/2014 by Damaris1986 (1 review written)

Ordered a diamond engagement ring from Vashi about 6 weeks ahead of popping the question on holiday - stupidly glanced over the ring in poor light and tucked it away. When we went away I took the ring out to give it a quick polish up the day I planned to propose and noticed what looked like a crack in the stone with my bear eyes! (not a cheap stone and was advertised as no inclusions visible until you reach 10x magnification). Contacted Vashi and they asked me to return it at my time and… Read Full Review

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“Be aware!”

Written on: 27/12/2014 by AnaGardner (1 review written)

My now fiancée proposed with a ring purchased from Vashi. I immediately went ahead to have the ring insured and after a second opinion from a reputable jeweller I learned the diamond is much lower in grade then mentioned on the certificate. After calling their customer service I was offered an exchange of the diamond. Not a single apology...was asked to simply return the ring for an exchange! It only makes me think they must have known the diamond set to the ring was the wrong one from the… Read Full Review

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“VASHI DIAMOND THREE STONE ENGAGMENT RING”

Written on: 24/12/2014 by 001966 (1 review written)

ORDER NUMBER100013948 I SPENT TWO MONTHS LOOKING ROUND JEWELLERS LOOKING FOR THE PERFECT RING FOR MY BUDGET THEN CAME ACCROSS THE VASHI WEBSITE WHICH SHOWED RINGS THAT LOOKED FANTASTIC AND WITH MUCH BETTER QUALITY DIAMONDS IN MY PRICE RANGE I CALLED FOR ADVICE AND FOUND THE CALL AND MY QUESTIONS HANDLED VERY WELL I DECIDED TO PLACE MY ORDER ONLINE AND RECIEVED EMAIL CONFIRMATION ALMOST IMMEDIATELY THE RING ARRIVED THREE DAYS LATER AND TO SAY IM OVER THE MOON WITH IT WOULD BE AN UNDERSTATMENT… Read Full Review

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“Faulty Ring & Terrible Customer Service.”

Written on: 22/12/2014 by hcox80989 (1 review written)

After choosing Vashi due to the excellent reviews online my partner ordered my engagement ring and was initially v pleased with the service received…… 10 months later and my ring completely snapped at the front setting!!! I returned my ring to be told that they would repair it free of charge, after expressing concerns that this may happen again I asked if I could choose a different ring to the same value, they said no, I asked if I could have a refund, again they said no. After lots of… Read Full Review

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“Perfect engagement ring and service ”

Written on: 20/12/2014 by Jad05 (1 review written)

203-3163807-1228300. Ordered a platinum engagement ring from Vashi after reading all the great reviews. Easy to use and great customer service. Always kept me informed and made me feel confident in the purchase. My fiancé absoloutly loved the ring and we are both very pleased with the aftercare offered. Would definitely recommend for anyone looking to buy a great ring at a great price!… Read Full Review

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“Diamonds grading at Vashi is not accurate”

Written on: 20/12/2014 by atreceno (1 review written)

I bought a 0.98 carat, D color, VS2 clarity, ideal cut (similar setting as the well known Tiffany's Setting) from Vashi last October. Now, how do I know the D colour diamond they sold me it was actually the same D colour at a different shop? So I took the ring to Tiffany's and asked them to show me a ring with the same grading (0.98, D, VS2)... Turns out the ring from Vashi was clearly yellowish comparing to a lower grading ring from Tiffany's. Obviously, I contacted Vashi. They offered me to… Read Full Review

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“Great customer service and products”

Written on: 19/12/2014

I am a third time returning customer, working with this company is a pleasure. Fast response and turnaround time. Fast shipping and most important great products. My fiancee loves them!… Read Full Review

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“Vashi are amazing - highly recommend this Company!”

Written on: 18/12/2014 by NikoJenkins (1 review written)

(10001393) We contacted Vashi as we were looking for a special engagement ring. We were definitely not disappointed. We were advised on designs, diamond,setting and metal. Customer Service is second to none, everyone we dealt with were welcoming, friendly, very professional and personable. We felt as if we were valued customers throughout. From viewing to collection was only 24 hours - amazing result - thank you Vashi. I would have no hesitation in recommending to friends and family. L&G, Kent… Read Full Review

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“#1837-13545385541192882653 Always Outstanding”

Written on: 16/12/2014 by Gordonhamilton (2 reviews written)

to say the service of this company is brilliant is simply an offence never mind an understatement. Helpful, polite, perfect! GH… Read Full Review

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“Fantastic service beautiful ring”

Written on: 14/12/2014 by ReyGreer29 (1 review written)

The ring is beautiful my fiancé loves it and shows everyone. The service has been fantastic despite a couple of hiccups it was faster than expected.... I was kept in the loop and any problems resolved efficiently. THANKS VASHI you made my engagement. The customer service staff on phone email are polite quick to respond. I would certainly use them again. If you are buying online and looking for a service who will answer any and all question's vashi is the company for you. Especially if you… Read Full Review

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“Fantastic service beautiful ring”

Written on: 13/12/2014 by martin.ball.7 (1 review written)

The ring is beautiful my fiancé loves it and shows everyone. The service has been fantastic despite a couple of hiccups it was faster than expected.... I was kept in the loop and any problems resolved efficiently. THANKS VASHI you made my engagement. The customer service staff on phone email are polite quick to respond. I would certainly use them again. If you are buying online and looking for a service who will answer any and all question's vashi is the company for you. Especially if you… Read Full Review

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“excellent service”

Written on: 13/12/2014 by Michaelparr1972 (1 review written)

Lovely ring was delivered very quickly in secure packaging. I got the sizing all wrong, but this was changed equally rapidly. We also had a concern about the setting of the diamond, but this was resolved without complaint and again very quickly....no complaints at all and would be happy to use again....although I don't plan on getting engaged many times!… Read Full Review

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