iPhone Repairs Reviews - www.i-phone-repairs.co.uk

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★★★☆☆
3.4 / 5
69% of users recommend this
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★★★★☆
iPhone Repairs www.i-phone-repairs.co.uk

“Longer than expected”

Written on: 21/08/2012 by reldas123 (1 review written)

I sent my phone in on a Monday, checked that they had received it on the Tuesday morning and the status stayed as 'awaiting repair' for three days. I was hoping to have it back in 24 hours as the website states (it was only a screen repair). The only customer chat was a big help, I messaged them every day asking for an update, explaining that I was hassling them because I didn't have enough phone and was really struggling without one. They were very friendly (although their spelling was… Read Full Review

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★☆☆☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Awful!”

Written on: 21/08/2012 by rubiconpeople (1 review written)

Took 2 months to eventually get my ipad back! Kept saying we don't have the parts in stock (it was only a replacement screen!) Will never ever use again!… Read Full Review

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★★★★☆
iPhone Repairs www.i-phone-repairs.co.uk

“Excellent quality or repair :)”

Written on: 20/08/2012

Amazing quality but repair to longer than i though as parts were not in stock when i placed my order, this should be shown on the website otherwise 5*… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Fantastic Repair”

Written on: 19/08/2012

The repair took seven days not the advertised 24 hours due to parts being out of stock. I reported the problem on the website and the phone was operable and therefore, if I was told parts were out of stock I could have hung onto the phone until parts were available. However, once returned the phone was in perfect condition and you would never know it had ever been repaired… Read Full Review

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★★★★☆
iPhone Repairs www.i-phone-repairs.co.uk

“great customer service”

Written on: 19/08/2012

part was out of stock to start with but the great cusrtomer service team kept me informed all the way. Even thought the part was late the turnaround was fanrtastic. I would use this company again… Read Full Review

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★★★★☆
iPhone Repairs www.i-phone-repairs.co.uk

“Results of inspection”

Written on: 18/08/2012

Very happy with the service, communications & feedback regarding my device. Prompt actions on what was required to be done… Read Full Review

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★★★★★
iPhone Repairs www.i-phone-repairs.co.uk

“Really impressed.kept me informed every step of the...”

Written on: 18/08/2012

Really impressed.kept me informed every step of the way.thank you… Read Full Review

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Joannegr's Comment

Written on: 23/08/2012

Part was out of stock and so it took 3 weeks to get my phone back. Very little communication. I would never use them again. It makes me wonder why so many people are reporting that their parts are out of stock when it is a phone repair company that must need these parts all the time.

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★★★★☆
iPhone Repairs www.i-phone-repairs.co.uk

“Job done”

Written on: 16/08/2012 by Weezil (1 review written)

This is the second time I've used iPhone Repairs; first time was for a smashed screen and they repaired it and quickly returned my phone. The second repair, dock connector replacement, took much longer but once I'd communicated with them via the live chat app on their site, they kept in contact with me to keep me up to date. They even called to say they'd just missed the post but would get my handset dispatched the following day. I will be using them again as they represent very good value… Read Full Review

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★★★★★
iPhone Repairs www.i-phone-repairs.co.uk

“IPod Touch Repair”

Written on: 13/08/2012 by LemonLady (1 review written)

First class service, first class repair. What more can I say? I'm so pleased I took the time to search for a company that carried out repairs such as yours and found you. Every step of the way I was informed of progress and that impressed me. Well done! Thanks for taking care of my device and getting it back to good working order… Read Full Review

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★★★★★
iPhone Repairs www.i-phone-repairs.co.uk

“Fixed I pod docking charging port”

Written on: 13/08/2012

Very happy with service.Done a really good job fixing it.Would definately recommend you's to everyone.thanks very much!… Read Full Review

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★★★★★
iPhone Repairs www.i-phone-repairs.co.uk

“iPhone 4 back glass replacement”

Written on: 11/08/2012

On Sunday evening I ordered the repair online. Rang them Monday morning to confirm stock was available for my phone which it was. So I sent the phone next day delivery which they received tues lunchtime. Phone was repaired and sent out the same day and I had my iPhone back good as new weds lunchtime. Replacement glass is fantastic you really cannot tell it has been replaced. Well recommended but it never hurts to call them to check stock prior to ordering… Read Full Review

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★★★★★
iPhone Repairs www.i-phone-repairs.co.uk

“iPhone 4 replacement rear glass”

Written on: 09/08/2012 by Ljw_222 (1 review written)

After reading a few reveiws on here I was sceptical on wether to use iphonerepairs due to a lot of people saying there was a slow turn around due to being told the parts were not in stock. I took the plunge on Sunday evening and ordered the repair online. Rang them Monday morning to confirm stock was available for my phone which it was. So I sent the phone next day delivery which they received tues lunchtime. Phone was repaired and sent out the same day and I had my iPhone back good as new weds… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Slow but good repair”

Written on: 08/08/2012

My iphone 4s screen cracked when I dropped my phone so I sent it away last Tuesday morning amd finally got it back today! over 8 days without a phone which I think is too long for a company which advertises a speedy turnaround. The repair is good and the customer service and communication was good. Just wish they could speed up the service. You can log onto your account and see the status of your repair at any time but they were out of stock of screens last week which held up my repair. I… Read Full Review

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★★★★☆
iPhone Repairs www.i-phone-repairs.co.uk

“Phone Unlock issue ”

Written on: 06/08/2012

I sent my phone for repair in June this year. The power switch, Wi-Fi repair and volume switch were all repairs quickly and are working well. The unlock however became an issue due to issues between O2, the original carrier and Apple. I-phone Repair were excellent in keeping me in touch with the problems and pressing O2 and Apple to complete the unlock. The delay may have been due to problems at )2 earlier in June when their system went down. The staff at i-phone-repair were efficient and… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Better late than never”

Written on: 05/08/2012

Took a while for repair to be carried out but glad to have it repaired.Company kept me up to date about delays… Read Full Review

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★★★★☆
iPhone Repairs www.i-phone-repairs.co.uk

“Good communication, reasonable price. Postage was also...”

Written on: 05/08/2012

Good communication, reasonable price. Postage was also quick… Read Full Review

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★☆☆☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“AWFUL SERVICE - DO NOT SEND THEM YOUR PHONE ”

Written on: 04/08/2012

Terrible service - the service was incredibly slow, the customer service representatives were extremely vague about turnaround time and exactly how soon the iPhone would be back. SEVEN working days (9 calendar days) after they received my phone I was told it could still be 4-5 working days before they would HAVE THE PARTS IN STOCK TO REPAIR IT. Amateur. Avoid at all costs… Read Full Review

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★★★★☆
iPhone Repairs www.i-phone-repairs.co.uk

“Excellent and professional service - used a few times...”

Written on: 04/08/2012 by c9ols (1 review written)

Excellent and professional service - used a few times and already recommended to friends… Read Full Review

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★☆☆☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Terrible Service”

Written on: 03/08/2012 by Mark_dolan (2 reviews written)

I sent them my phone for a simply fault, they took weeks to try to fix it and made the problem worse! Got my iphone back and it now has more faults than it went with. Don't bother using this company… Read Full Review

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★★★★☆
iPhone Repairs www.i-phone-repairs.co.uk

“Good...but could be quicker”

Written on: 03/08/2012

The pricing was competitive and the instructions clear. However, it took nearly 2 weeks to effect the repair and return the phone, apparently due to a failure of the supply chain to provide serviceable spare parts. Customer service agents very helpful, but more info would have been appreciated when it became clear that the original timescale was not going to be met. Phone now returned and appears to be good as new. Overall, very happy - thanks… Read Full Review

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