Holiday Gems Reviews - www.holidaygems.co.uk

★★★★★
4.6 / 5
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★★★★★

“Magalluf weekend ”

Written on: 16/03/2015 by pwCorbett403 (1 review written)

Great service agent did an exellent job and got the best deal for my party got lots planned for 2015 will defo use your site again thanks agent Thanks … Read Full Review

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★★★★★

“Booking a holiday for a party of 8 was a dodle.  our...”

Written on: 15/03/2015 by happyhols15 (1 review written)

Booking a holiday for a party of 8 was a dodle.  our advisor couldn't have been more helpful and polite. She even offered to call the others in the party to pay their deposits over the phone. Absolutely recommend this company to anyone who wishes a trouble free experience when booking a holiday… Read Full Review

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★★★★★

“Great service ”

Written on: 15/03/2015 by Sharnsharn10 (1 review written)

Fast response from the person I dealt with when I did not fill in all information required. The price was good and received vouchers by email within the hour. Will definetly book again with holiday gems… Read Full Review

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★★★★★

“very helpful”

Written on: 15/03/2015 by Ilianaj1 (1 review written)

Agent was extremely helpful and was very accommodating when explaining what I required from my holiday. He was able to find everything I needed including the required hotel for a price cheaper than anywhere else I had phoned. He had a friendly manner and was willing to talk rather than have he awkward silence that can sometimes occur when calling a call centre… Read Full Review

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★★★★★

“great promt service”

Written on: 15/03/2015 by Cassandrat224 (1 review written)

my first time booking with holiday gems and i wasnt let down at all i would definately recommend them they got me the best deal within my budget and was politely spoken to and every detail if my booking was explained clearly to myself im so looking forward to my family holiday thanks to agent  @ holiday gems… Read Full Review

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★★★★☆

“Very helpful and responded to questions promptly”

Written on: 15/03/2015 by Corao124 (1 review written)

Dealt with Agent as had a couple of queries after booking and he was quick to respond and answered helpfully… Read Full Review

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★★★★☆

“A great team”

Written on: 15/03/2015 by Mahoney285 (1 review written)

Very professional first class service with attention to detail … Read Full Review

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★★★★★

“Quick fast help”

Written on: 14/03/2015 by amsustainchange (1 review written)

the person I dealt with was quick to help me sort out a great hotel package and minimize all the time you can waste on the internet- highly recommend them especially when I oringinally realized I booked a holiday for 2016 by mistake. He  sorted all of the issues and booked us a holiday right away, thank you … Read Full Review

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★★★★☆

“Excellent communication ”

Written on: 14/03/2015 by Julieoakley (1 review written)

Very helpful and clear with times places and cost of holiday. Good telephone manner and very polite. Highly recommend to family friends etc… Read Full Review

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★★★★☆

“extremely helpful”

Written on: 14/03/2015 by acNoble73 (1 review written)

I would like to congratulate the agent for his friendly manor and for being extremely helpful even though there were some slight hiccups with the computer system… Read Full Review

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★★★★★

“very satisfied with holiday gems”

Written on: 14/03/2015 by KellenShaw (1 review written)

Very pleased with the service from holiday gem there was a mixup with my initial bookin but the agent resolved the issues very quickly def would recommend to friends… Read Full Review

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★★★☆☆

“price difference compared to online quote ”

Written on: 14/03/2015 by Lambrs31 (1 review written)

I priced a holiday for my husband and a friend on holiday gems web site, I was more than pleased with the quote but the website did not give the option to add baggage on, so I rang the number. The Agent  answered she was very friendly and helpful but could not match the quote online as I was informed that the site is not always live?? I found this strange. There was a price difference of 200 pounds which I wasnt happy with but I booked with her as she was very pleasant and I felt she had… Read Full Review

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★★★★☆

“Thanks you holidaygems ”

Written on: 14/03/2015 by Nataliar323 (1 review written)

Having had to cancell two holidays in 2014 , now in 2015 we were in a position to be able to go on holiday again, we rang holiday gems and spoke to a young man Ryan 156 or 157 ? . We both now have certain limitations, hopefully not for much longer, and needed a holiday tailored to our needs. Your agent spent a good couple of days searching for the right type of holiday which fitted our needs. We are very impressed with him and have in fact contacted gems to look for two more holidays for us and… Read Full Review

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★★★★★

“my agent was very good,and reasureing great”

Written on: 13/03/2015

what a brilliant service ,agents clearly spoken and polite and new there stuff ,she answerd all my questions promptly and found me the best deal.great will be useing holiday gems in future.and definatly recomend this firm to all our friends.cannot find any thing bad to say.5 star… Read Full Review

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★★★★★

“quick and efficient”

Written on: 13/03/2015 by kpWhitaker1988 (1 review written)

I was dealing with an Agent I have had quiet a feb issues arise with my hokiday however the Agent  has been very helpful, efficient and overall and absolute diamond. I will definitely use holiday gens again because of the customer service I have recieved. I will definitely tell people about holiday gems and the great experience I have recieved… Read Full Review

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★★★★★

“excellent professional service !”

Written on: 13/03/2015

We contacted your company today to book a holiday in Italy (Robbie 111) came to the rescue. We were undecided and a little sketchy on what we wanted but he was superb. Patient and knowledgeable we finally came to book a fab 7 days away. A very competitive price for hotel, flight and car hire. A very stress free exercise, thank you and we will definitely use you guys again. ps Sorry to mention names but he deserves the recognition!… Read Full Review

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★★★★★

“Holiday Gems”

Written on: 13/03/2015 by Miracle33 (1 review written)

Booked holiday with no problems made much easier by excellent customer service and knowledge by operator finn number 104. She was very helpful, fully explained all options and really reassured me. Would reccomend… Read Full Review

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★★★★★

“Review of Holiday Gems”

Written on: 13/03/2015 by Wyatt98 (1 review written)

Called back at time given polite and efficient ,the person I dealt with dealt with us very well… Read Full Review

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★★★★★

“hol to lanzaroti”

Written on: 13/03/2015 by DangeloLindsay (1 review written)

Not able to get booked holiday as was online. Your agent was most helpful and guided me to an alternative booking also she was most pleasant manor and made shore that we were getting the best possible value for our budget I would use your service again… Read Full Review

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★★★★☆

“Good service”

Written on: 13/03/2015

Disappointed when received a call to say airline charge had increased but the Holiday Gems Sales rep was extremely helpful nothing was to much trouble so we were able to resolve the problem on all sides , we have gone with Holiday Gems in the past and we have always been very satisfied, and as we know the resort we are going to on our return home we will be Booking again with Holiday Gems, we think the key Factor is to Book early so there will be no increase in Airline Prices. Satisfied… Read Full Review

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