Holiday Gems Reviews - www.holidaygems.co.uk

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★★★★★
4.5 / 5
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★★★★★

“ease of booking our holiday”

Written on: 23/07/2014 by anthonygib (1 review written)

I found the staff very very helpful and it was explained so i knew exactly what i was getting was what i wanted I am sure if everything else goes as smoothly I will be delighted… Read Full Review

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★★★★★

“Great holiday and experience!”

Written on: 23/07/2014 by Shelton250 (1 review written)

Great holiday booked with RYAN 156. Good service and the holiday was amazing, would use Holiday Gems again… Read Full Review

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★★★★★

“excellent customer service”

Written on: 23/07/2014 by PorterHaynes38 (1 review written)

had a great holiday experience with great customer service provided by Ryan 156. big thankyou guys!the price was extremely competitive too… Read Full Review

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★★★★★

“Agent 152”

Written on: 23/07/2014 by MattByrne (1 review written)

Extremely helpful and everything made very easy, simple and straight forward. She was friendly and understanding and we are very much looking forward to our break in Florence. Thank you for all your assistance… Read Full Review

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★★★★☆

“Excellent personal service”

Written on: 23/07/2014 by Rhett267 (1 review written)

I hadn't booked a holiday online before but the site was easy to use. However, I wasn't aware that pressing 'book' didn't really mean it was booked (although this might have been my naivety). From pressing 'book' to my order being processed, the flights had increased making it over our budget. This was disappointing and I doubted the service. However... The member of staff who called me was brilliant. With our only criteria of 'somewhere hot, cheap and these dates' she came back in less than… Read Full Review

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★★★★☆

“on line holiday booking ”

Written on: 23/07/2014

Never heard of company before , prices were good , upon booking was not sure of the hotel I had picked lovely lady carol124 , I spoke to in phone was so helpful even called n me back after letting me think about the hotel first, helped me with reviews and all aspects of booking the holiday , she e mailed me all my details in time she stated she would , will certainly look at their site again… Read Full Review

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★★★★☆

“Very good service. ”

Written on: 23/07/2014 by TonyBallard234 (1 review written)

The lady that delt with me was very helpful… Read Full Review

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★★★★☆

“Efficient”

Written on: 23/07/2014 by AliciaSharpe165 (1 review written)

Agent 149: Very efficient. Rang me to sort out details as was not as straight forward as first seemed and although a Sunday sorted out everything in the late afternoon and finalised our arrangements...well done… Read Full Review

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★★★★★

“Quick and efficient”

Written on: 23/07/2014

I have booked through holiday Gems for The lást 3 years and found them efficient and helpful. I received my confirmación very quickly… Read Full Review

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★★★★★

“Thanks Agent 124 for your help near close of your day...”

Written on: 23/07/2014 by 134Wright (1 review written)

Thanks Agent 124 for your help near close of your day today. Her phone manner was cheerful and informative. I managed to get all my questions answered even when I butted in and asked for confirmation on facts to do with my chosen holiday-nothing was too much trouble. Even though the transfers and luggage costs were extra, the holiday is still great value and I would recommend this site and my agent again… Read Full Review

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★★★★★

“Second year using holidaygems”

Written on: 22/07/2014

I used this company last year as they were so much more helpful than any travel agent I have tried! . Once again this year they did not disappoint, taking all the stress out of holiday booking. I told them my needs and they helped find my holiday and even after they had finished for the day at 8.30pm carol124 emailed me with a hotel she thought I may like!. That shows such dedication and I will use them again next year!. I have absolutely nothing negative to say about the service I received and… Read Full Review

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★★★★★

“Julie”

Written on: 22/07/2014 by lynnalcock (1 review written)

The agent was very helpful and friendly she gave me plenty of advice so thank you. X… Read Full Review

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★★★★★

“Content customer”

Written on: 22/07/2014 by Clanatkins (1 review written)

Got a call from Krystal 155 regarding my booking, couldn't get what I originally wanted but after a quick search found an alternative, sent all details through quickly and made a follow up call. Just hope the holiday goes as easily. Cheers Krystal. Stevie A… Read Full Review

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★★★★★

“Excellent Communications Very Helpful”

Written on: 22/07/2014 by BigNeale65 (1 review written)

Just booked my first holiday with Holiday Gems and was contacted by Julie152 who was most helpful and certainly sorted all my plans out with consummate ease. I would have no hesitation in recommending Holiday Gems to family and friends , all I need to do now is to go and enjoy my holiday. Great !! Neale R Warrington… Read Full Review

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★★★★★

“ease of booking our holiday”

Written on: 22/07/2014 by gibboso (1 review written)

I found the staff very very helpful and it was explained so i knew exactly what i was getting was what i wanted I am sure if everything else goes as smoothly I will be delighted… Read Full Review

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★★★★★

“Wonderful service very patient and lovely girl, made...”

Written on: 22/07/2014 by Shonamui (1 review written)

Wonderful service very patient and lovely girl, made everything so easy for me thanks michaela xxx wouldn't hesitate to use you again xxx… Read Full Review

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★★★★★

“Very helpful”

Written on: 22/07/2014

Fantastic service - the holiday I wanted was fully booked but Agent 112 found me an even better offer in just a few minutes. Booking was easy and quick and he was really polite and helpful and knew a lot about the resort that he found for me. Would absolutely recommend to friends. I booked online and then I had a call back to discuss all of the options. Perfect!… Read Full Review

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★★★★★

“Customer review ”

Written on: 22/07/2014 by Millwardnik (1 review written)

Very please with the info given and the guy was very patient and pleasant - max170… Read Full Review

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★★★★★

“Review for Agent 164”

Written on: 22/07/2014 by jimcassidy1973 (1 review written)

I was very impressed with the service provided. Prices were competitive and the online booking system very user-friendly. I spoke with a very pleasant agent (164) the day after booking online to confirm details and organise the receipt of travel and accommodation vouchers. In sum, an exemplary service that I would recommend to friends and family without hesitation and most certainly use again… Read Full Review

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★★★★☆

“booking with holidaygems”

Written on: 22/07/2014

We have booked a 10 days holiday last week with holiday gems, they have great prices, but the flight prices may not be up-to-date - that's what happened to us so we had to pay 60£ more for the flight tickets. An employee, Krystal (phone code 155), called us, and explained the options, it was very straightforward, good service. I will get back with my feedback after the holiday, but it was a good service overall for making the booking. … Read Full Review

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