Holiday Gems Reviews - www.holidaygems.co.uk

★★★★★
4.5 / 5
93.9% of users recommend this
? Ask our helpful community of experts about this product or company
Holiday Gems - www.holidaygems.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“AGENT 137 THE BEST”

Written on: 27/11/2014 by aidywilliams (1 review written)

I would definitely book through holiday gems again agent 137 very very helpful and very friendly she is an asset to your company she answered all my questions and queries excellent thankyou… Read Full Review

Report this review
★★★★★

“Someone who listens”

Written on: 27/11/2014 by SofiaSparks1987 (1 review written)

The agent was helpful,polite,and actually listened to what I wanted. She went out of her way to find me the departure airport I wanted… Read Full Review

Report this review
★★★★★

“Great Customer Service”

Written on: 27/11/2014

Agent 137 was amazing as I had problems booking on line so called to try and do it by phone and although at first she couldn't find my Hotel she persevered until she found it and when at first she couldn't match the on line price she then looked at other options and airports until she found one that was similar . Agent 137 was extremely helpful and nothing was too much trouble but at the same time at no point did she try and do any hard sell on me - she was very competent and professional… Read Full Review

Report this review
★★★★★

“Special Agent 112!!”

Written on: 27/11/2014 by Destiny173 (1 review written)

Although I had to cancel a recent booking due to problems with my daughter's holiday approval, I would like to praise your advisor, for all his help and tolerance. No-one could have tried harder to meet our requirements, which, unfortunately, on this occasion turned out to be beyond holiday availability. However, thank you, you were always polite, helpful and demonstrated great patience. If I need a holiday in the future, I would be most happy to come back to you. Thanks… Read Full Review

Report this review
★★★★★

“Quick and efficient”

Written on: 27/11/2014 by scudbomb (1 review written)

Very efficient and did and aswered everything I asked with no hesitation, very pleased the way handled from start to finish. many thanks peter Scudder… Read Full Review

Report this review
★★★★★

“Absolutely 1st class service”

Written on: 27/11/2014 by Wizardsthatch (1 review written)

Toky at Holiday Gems has been absolutely brilliant. He has arranged quite a few holidays for us over the last couple of years, and has always come up with a great holiday for us, providing us with much more than we would have expected for the budget given. We wouldn't hesitate in recommending Holiday Gems… Read Full Review

Report this review
★★★★★

“Fantastic service ”

Written on: 26/11/2014 by Samanthawalsh (1 review written)

Agent 175 was very friendly and helpful and a pleasure to book our family holiday with :@) and I would recommend Agent 175 and holiday gems to friends and family… Read Full Review

Report this review
★★★★★

“agent 175”

Written on: 26/11/2014 by willypete1 (1 review written)

Kayden the agent who took my booking could not have been more helpful, it was a pleasure to deal with him… Read Full Review

Report this review
★★★★★

“Review re. Agent175”

Written on: 26/11/2014 by nicoj (1 review written)

The service I received was prompt, very courteous and extremely helpful. I would certainly recommend agent 175 to my friends and family. I certainly couldn't have sorted out all the arrangements myself so a big thank you… Read Full Review

Report this review
★★★★★

“Agent 152”

Written on: 26/11/2014 by Craig1962 (1 review written)

Agent 152 was helpful, patient & polite !… Read Full Review

Report this review
★★★★★

“Best ever holiday booking experience - AGENT 112”

Written on: 26/11/2014 by kelbels (1 review written)

It's not often that I take the time to write a review but I felt compelled to do so because of the fantastic experience I had booking with agent 112 at holiday gems. I had initally found a holiday deal through the holiday gems website as I was trying to find a holiday to a particular hotel in Sharm el Sheikh. I decided to call the reservations line because my planned departure was within 10 days and wanted live pricing. My agent answered all my questions and I was happy with the quote and I… Read Full Review

Report this review
★★★★★

“Agent 152”

Written on: 26/11/2014 by roberts17 (1 review written)

Agent 152 was extremely helpful, looking at alternative dates and ensuring that we were making the most of the holiday time by booking appropriate flights. She repeatedly reviewed what I was booking to ensure that I fully understood and won my trust. She was patient helpful and friendly. She sounded very genuinely interested in my booking. Not automated at all. I would use the company again and recommend it to my friends. Jennifer Roberts… Read Full Review

Report this review
★★★★★

“JULIE152”

Written on: 26/11/2014 by 424Murray (1 review written)

Fantastic service . Well mannered. Very helpful. Would reccomend to friends and family… Read Full Review

Report this review
★★★★★

“holiday booking”

Written on: 25/11/2014 by bloodservice (1 review written)

I spoke to a very helpful young lady who was incredibly helpful what a fab team thank you… Read Full Review

Report this review
★★★★★

“Prague Booking Experiance”

Written on: 25/11/2014 by 259Gilliam (1 review written)

I booked the break last night with Agent122.She was pleasant, efficient and very helpful. I felt that she was doing her best to get the best deal possible, I would not hesitate to use your service again or to recommend to a friend. I would hope to get Agent 122 again R hope that all your staff are as good… Read Full Review

Report this review
★★★★★

“excellent Service”

Written on: 25/11/2014 by bobthedog789 (1 review written)

I found the help from agent 112 extremely helpful. The booking experience was a delight. Very rare these days, thank you… Read Full Review

Report this review
★★★★★

“excellent Service”

Written on: 25/11/2014 by bobthedog789 (1 review written)

I found the help from agent 112 extremely helpful. The booking experience was a delight. Very rare these days, thank you… Read Full Review

Report this review
★★★★★

“excellent Service”

Written on: 25/11/2014 by bobthedog789 (1 review written)

I found the help from agent 112 extremely helpful. The booking experience was a delight. Very rare these days, thank you… Read Full Review

Report this review
★★★★★

“Very Friendly no fuss booking procedure”

Written on: 25/11/2014

Agent 142 "R" made the booking easy. Hope the holiday is as good… Read Full Review

Report this review
★★★★☆

“Krakow Poland.”

Written on: 25/11/2014 by McPherson418 (1 review written)

The trip booking papers initially was confusing owing to the countless number of them. Finally got there though. Not totally happy with Easy Jet from North Terminal Gatwick due to the great distance one has to walk from the Departure lounge to the Aircraft. The Hotel Symposium, the pick-ups and transport were all very good and prompt. The staff in the Symposium were polite and helpful. Great. The hotel itslf on the ground floor a little dark and boring. The television programmes similar… Read Full Review

Report this review
overview