Holiday Gems Reviews - www.holidaygems.co.uk

★★★★★
4.5 / 5
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★★★★☆

“Prompt and efficient service”

Written on: 14/01/2015 by 375O'Neal (1 review written)

Very impressed with the prompt help and service when booking our holiday with Agent 112 of Holiday Gems… Read Full Review

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★★★★☆

“Agent 137”

Written on: 14/01/2015 by Olsonrr242 (1 review written)

The agent was very helpful and efficient. Not her fault that I had to wait over 10 minutes to be connected… Read Full Review

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★★★★★

“agent 137 great”

Written on: 14/01/2015 by CannonWard (1 review written)

very pleased with service provided,thankyou.x x x… Read Full Review

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★★★★★

“Excellent ”

Written on: 14/01/2015

Had excellent customer service from Agent 137. Would throughly recommend using them. She did everything possible too make sure we had the perfect holiday… Read Full Review

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★★★★★

“Robbie (agent 111)”

Written on: 13/01/2015 by DianeLesley (1 review written)

Representative extremely helpful. Answered my queries patiently and clearly… Read Full Review

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★★★★★

“tell the truth”

Written on: 13/01/2015 by kps16 (1 review written)

Booked a holiday tonight with kayden spencer. He was quick & efficient. No babbling. Dealt with what we wanted straight away.. we phoned other companies who put prices up by double . But advertised different. This was very stressful. Kayden was a fantastic booking agent. After booking this holiday & we go on alot of holidays we thought he was a superb agent.& would definitely recommend him to deal with our friends & us in the future. Many thanks. Mr & mrs simmons … Read Full Review

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★★★★★

“Excellent service from colin 163”

Written on: 13/01/2015 by Daniel437 (1 review written)

I called holiday gems last week about the same holiday and spoke to a disinterested female . Today i called again and spoke to a man who was polite, helpful , enthusiastic and seemed genuinley happy to help me. I found the same holiday on travel supermarket £60 cheaper but chose to go with him because i felt he deserved to eatn commission for the way he treated me. I shall ask for him next time i book a holiday and recommend him yo my fiends also… Read Full Review

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★★★★★

“168”

Written on: 13/01/2015 by bobstanlake (2 reviews written)

Perfect service, quick, concise, friendly, etc. etc. This is the sixth booking via Agent 168 I have been involved with, and every single one has been handled with exactly the same passion. Makes it hard to think of using any other agent… Read Full Review

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★★★★☆

“Agent 152”

Written on: 13/01/2015 by ajKirkland373 (1 review written)

The agent was very helpful as I had already provisionally booked online she went through my booking checked flights and transfers and luggage .. Will definately book again when I go away :) I would also recommend to family and friends as I have already passed on the website details… Read Full Review

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★★★★★

“Cruise to Med from Barcelona”

Written on: 13/01/2015 by SheilaBardot (1 review written)

Very impressed with the service from you spoke to your agent in November but could not book then due to health reasons she said to e-mail her when we wanted to go ahead. True to her word she telephoned me today and we made the booking for the cruise, so easy and a real pleasure to deal with some one so very pleasant and helpful. Many thanks… Read Full Review

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★★★★★

“Holiday booking ”

Written on: 13/01/2015 by Elmotitch09 (1 review written)

I just wanted to say what a wonderful reception I received from agent 137, she was so helpfull that I will never be booking my own holiday again . The service I received was the best I've ever had ,very friendly ,helpfull and pleasant . So will be booking next holiday soon . Cannot say anything negative about booking ,she is an asset to your company. … Read Full Review

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★★★★★

“Jasmine village holiday ”

Written on: 13/01/2015 by GAZGBH (1 review written)

Agent 105 was very helpful and helped me book a great deal.I found the service great and after a long time looking at various sites it was also the best price… Read Full Review

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★★★★☆

“holiday booking”

Written on: 13/01/2015 by adFletcher12 (1 review written)

very satisfied with agent the agent at holiday gems who was very helpful… Read Full Review

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★☆☆☆☆

“Lied twice about price ”

Written on: 12/01/2015 by Steeleqm428 (1 review written)

Lied on site about price then lied with higher price on phone then took £200 more from account. Beware! Not a good deal as seems… Read Full Review

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★★★★★

“Very Helpfull ”

Written on: 12/01/2015 by woody2125 (1 review written)

Agent number 112 was very helpful and phoned several times to keep me informed with choice of options that suited us and as our date was the only day we could travel made it easy for us to decide, will defiantly use again. … Read Full Review

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★★★★☆

“good”

Written on: 12/01/2015 by Westoni57 (1 review written)

112was very helpfull with our problem we had to day and would use you again for our next holiday to Turkey in September… Read Full Review

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★★★★★

“Efficient super service”

Written on: 12/01/2015 by Harvey7 (1 review written)

Agent152 was both polite and very helpful! Quick, efficient service, taking minimal time! Clearly spoken and direct with questions- no fuss! Agent 152 10 out of 10! Long wAits for calls to be answered Would recommend sure to family and friends, easy to use, good visuals, excellent prices! I havd used holiday gems several times now and always pleased with experience… Read Full Review

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★★★★★

“Robbie (Agent 111) Quick and efficient”

Written on: 12/01/2015 by BerylYorkshire (1 review written)

This man made handing over £1338 almost painless. I have never booked a holiday so quickly and easily with all the information and help I needed forthcoming instantly with out having to ask for it. Flight times to suit, Cabin well picked,the odd thing that wasn't included in the price was pointed out straight away, so no nasty upcoming shocks, and everything confirmed by e-mail within minutes. When I thought of something I forgot to ask, the Agent got straight back to me within minutes of me… Read Full Review

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★★★★★

“Best Agent I've Ever Spoken to!”

Written on: 12/01/2015 by zoemeredith (1 review written)

I just booked a holiday with agent 137 and she was fantastic! She was very positive and when i was worried about certain things she was there to help and reassure me. I really liked how she told me everything that was happening on her end and she made me feel very comfortable with the process, explaining everything to me. I also really liked how she was quick to respond to me and she was able to give me an upgrade on my room and took the time to ring me back to explain this to me. The only… Read Full Review

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★★★★★

“We are so pleased we booked with you”

Written on: 12/01/2015 by luciandmartin (1 review written)

My husband phoned your travel line and booked a holiday in ten minutes. The advisor was very helpful and emails with our e-tickets,etc were sent out immediately.It was even £100 cheaper than online. We will definitely be booking with you again. Thank you so much Agent 152… Read Full Review

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