Make It Cheaper www.makeitcheaper.com Reviews

5th Floor, Lloyds Chambers, 1 Portsoken Street, London, E1 8BT
0800 158 5263
★★★★★
4.7 / 5
908
96% of users recommend this
  • Value For Money

Summary

Make It Cheaper is a business price comparison and switching service, offering comprehensive information on business electricity and business gas suplliers.
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★★★★★

“The automted renewal sevice is excellent”

Written on: 19/03/2016 by DaveBoulden (2 reviews written)

The new automated renewal service with the added benefit of "group buying" power to further lower the price of the deals being offered is an excellent innovation. Bravo to everyone at the Make It Cheaper team!… Read Full Review

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★★★★★

“make life easier with makeitcheaper.”

Written on: 18/03/2016

Fantastic service, have all your data to hand. Compare prices from a range of suppliers (some unheard of previously!!!) Explain all the small print and any potential problems. Arrange all the paperwork and if necessary the transfer of suppliers. Friendly, supportive, dedicated assistants who provide direct contact details so you don't have to constantly repeat all your information.Finally when everything is up and running contact you in plenty of time so you don't miss the exit window when it… Read Full Review

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★★★★★

“"Makeitcheaper" ... really will make it cheaper!!!.”

Written on: 18/03/2016 by undfted (1 review written)

great stuff!!!. Highly reccomend to anyone ... even if not thinking abt saving ... you will save a pretty penny or so!!!… Read Full Review

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★★★★★

“all went smoothly and hopefully will save us some...”

Written on: 18/03/2016 by 485Donnelly (1 review written)

all went smoothly and hopefully will save us some money. I didnt have to do anything it all just happened… Read Full Review

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★★★★★

“all went smoothly and hopefully will save us some...”

Written on: 18/03/2016 by 485Donnelly (1 review written)

all went smoothly and hopefully will save us some money. I didnt have to do anything it all just happened… Read Full Review

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★★★★☆

“A valuable service doing all the hard work for us. ”

Written on: 18/03/2016 by Brookey262 (2 reviews written)

Make it Cheaper organise both our Gas and Electricity contracts. Major savings have just been made on the Gas supply and the current negotiations have reduced the cost of the electricity. They save me having to spend a lot of time on comparison sites, and I know that their recommendation is valid, and will withstand scrutiny at Church Council meetings. They also keep a good eye on renewal dates so that5 I don't need to diary these for a year or more ahead. Their customer service team are very… Read Full Review

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★★★★★

“Up to now all that can be hoped for”

Written on: 18/03/2016 by 415Larsen (1 review written)

I have been one of those lazy people stay to long with the same utility provider. Thought I would try make it cheaper and they did. I had a choice of so many providers at much differing prices. These prices reflected a myriad of options, but gave the user a great choice. I yet have to rate the service from the provider I chose but it was my choice. To think if I had to do this on my own initiative it would have taken weeks. All in one place all done. Also it's free advice what could be better… Read Full Review

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★★★★★

“very good service, and would certainly recommend to...”

Written on: 18/03/2016 by RossiItalian244 (1 review written)

very good service, and would certainly recommend to friends and businesses… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 18/03/2016

Sales agent great knowledgable and polite. Not the hard sell, just honest and up front with the products. Always willing to speak about issues and the competition, and was always reviewing what he was getting as feedback regarding the competitors… Read Full Review

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★★★★☆

“Why Pay More?”

Written on: 17/03/2016 by Katherinee385 (1 review written)

Make It Cheaper contacted me in 2015 before my gas and electricity contracts were ready to be renewed. They were very friendly and offered to find me the most competitive rate. They were not pushy and seemed to understand what they were talking about which made me feel confident in the service they provided. As they came back with a competitive offer I gave them our business. They asked if I wanted to sign up to their renewal service which meant they would do the same research for me in the… Read Full Review

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★★★★★

“Wish I'd called sooner, massive savings!”

Written on: 16/03/2016 by qsMcLain308 (1 review written)

I called up regarding my electricity supplier, I saved £500 over a year and whilst on the phone they also helped me save on business insurance £70 over the year! I was o the phone for over an hour but I think it's well worth it, I wish I had rung up years ago, and I would defiantly recommend to friend and family!… Read Full Review

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★★★★★

“great service and value”

Written on: 16/03/2016 by Long280 (1 review written)

Have your current policy to hand for an accurate quotation and ease of answer the necessary questions. We had great service with a fantastic price thats held for 3 years - even better!… Read Full Review

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★★★★★

“25% saving”

Written on: 16/03/2016

The lady who took the initial call was very friendly and helpful. She passed on all my information to the sales agent who understood my current situation and future requirements. He was very helpful and managed to reduce our electricity charges by 25%. The same supplier, who had offered to renew our existing contract with a 5% increase! By not having to change supplier, it has kept things even simpler. Make It Cheaper have handled all the paperwork too. The whole process was painless and… Read Full Review

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★★★★★

“Simple energy switching”

Written on: 16/03/2016 by jiDickey19 (1 review written)

Really simple switching process - one call from their adviser and we were switched on gas/electricity for the next 2 years. Saving approx £1,000 per year compared to previous contracts and we automatically get switched onto the cheapest new contract from now on. Simple, quick, cheap. Highly recommended!… Read Full Review

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★★★★★

“Fantastic ”

Written on: 05/03/2016 by Giam115 (1 review written)

I used this service to change over our telephone and internet provider and was very pleased. The agent was knowledgeable and knew what my requirements were and he was easy to understand. There wasn't any use of long words or jargon. This saved me a lot of time and I didn't have to do anything else and could just leave it to the company to sort out… Read Full Review

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★★☆☆☆

“Unecessarily pushy sales staff”

Written on: 23/02/2016 by 29Campbell (1 review written)

Initially, when 'Make it Cheaper' organised a deal on our business gas contract two years ago, it was in our best interest. The rate was good, no standing charge and the 2 year contract was suitable. However, when they called this year regarding renewal, both the contact person and the renewal guy were pushy and perfunctory. When I asked for the phone number so that I could check a few things out (I really disagree with being pressured into making snap decisions over the phone), the sales… Read Full Review

Makeitcheaper's Comment

Written on: 23/02/2016

Hi,

Thank you for your feedback - we’re very sorry to hear that you've had a negative experience with our sales staff. We endeavour to provide the best service possible on every call, so we’d like to investigate this matter further and share your feedback with our agents. We would appreciate it if you would contact our customer service team on the number at the top of this page so we can identify your account and ensure the problem doesn't happen again in the future.

Kind Regards,

The Make It Cheaper team,

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Farrerltd's Comment

Written on: 23/02/2016

Thank you for your responses but it is clear that the pressure selling techniques are systemic within your sales ethos so my particular case/call would not be significantly different. I'm not making a complaint against an isolated member of staff since it was clear that they are pressured to close as many sales as possible and have been instructed how to push those sales at all costs. I certainly don't want to get either member of staff into trouble but B2B communications rarely succeed with such techniques so perhaps a re-think of how your sales staff interact with customers generally will be a good starting point. Kind regards.

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Makeitcheaper's Comment

Written on: 23/02/2016

Thank you for getting back to us. It’s never our intention to make our customers feel pressured so we apologise again that you felt this was the case.

We are constantly looking to improve all aspects of our service, so if you do have any further thoughts you’d like to share with our Customer Services Manager please do not hesitate to get in touch.

Kind Regards,

Make It Cheaper

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★☆☆☆☆

“Not as good as they say they are!”

Written on: 18/02/2016 by MBAE (1 review written)

Our business gas and electricity were up for renewal with Npower and after speaking to makeitcheaper.com initially, they assured me that I could not get a better price elsewhere as they have access to all of the suppliers tariff's and I was guaranteed to get the best deal. To be fair, I did get a better price from them with Opus and on their assurances that I would not get a better price elsewhere signed up. The very next day I received a call from Eon which was even better that the price… Read Full Review

Makeitcheaper's Response to MBAE's Review

Written on: 18/02/2016

Hi,

Sorry to hear about the issues with your contract.

I can see that your account is currently being reviewed by our Customer Service Manager who will ensure they listen to the call , provide feedback to the agent who set up your contract and understand if a termination charge is owed.

I have spoken to our Customer Service Manager and she will prioritise your query and come back to you in the next few hours.

Thanks for your feedback,
Laura
The Make It Cheaper Team

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★☆☆☆☆

“Broadband order cancelled. Under 1Mb Neighbours superfast”

Written on: 20/01/2016 by JHSMaclean (3 reviews written)

Ordered superfast broadband in October, neighbours on BT did same. Openreach paid me a wayleave of £500. Neighbours await manifold then have connection date of 2 Feb. Mine cancelled by Daisy who say not available now in my area. This is nonsense as I can actually see the cable and there is a spare roll against one of my buildings. These guys have probably been told it will cost them to install so do not want to do it. I have asked for release from contract so I can go to BT who are… Read Full Review

Makeitcheaper's Response to JHSMaclean's Review

Written on: 20/01/2016

Hi,

As previously discussed, are really sorry to hear about this. Unfortunately due to the non-availability of Fibre-Optic broadband in your area, Daisy are unable to provide you with this service. Any further issues we would advise speaking to Daisy directly to establish when Fibre-Optic could be available. Sorry we can't be of more assistance.

Thanks,

Make It Cheaper Team

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Jhsmaclean's reply to Makeitcheaper's Comment

Written on: 21/01/2016

I called BT sales yesterday who said it was available and that what I was being told by my provider was simply untrue. Obviously I need to change provider as after I got my Superfast order in October I have spent several hundred pounds on equipment which needs a higher broadband speed. Make It Cheaper then cancelled my order just as the poles went up from my property to my neighbours and I can see the cable. Make It Cheaper sold me Daisy and it is failing where BT are succeeding. DO NOT MAKE MY MISTAKE>

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★★★★★

“I found the communication between me and make it...”

Written on: 12/01/2016 by Hassang67 (1 review written)

I found the communication between me and make it cheaper excellent, very good customer service and very helpful. … Read Full Review

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★★★★★

“Excellent Service”

Written on: 25/12/2015 by 106Doherty (1 review written)

I did this online and it was hassle free and very quick and easy… Read Full Review

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