Debt Advisory Line - www.debtadvisoryline.co.uk

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Debt Advisory Line - www.debtadvisoryline.co.uk
★★★★☆
4.3
86.0% of users recommend this
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Latest Reviews

“Debt advisory line”

★★★★★

written by on 20/02/2014

I have found that the debt advisory line have helped ease the pressure and stress of debt for me. They have been very very helpful in getting my creditors to agree financial payments that I can manage. They have fantastic customer service who phone when they say so and are always very friendly. I would recommend them to anybody who has debt problems . There isn't anything negative to say about this company at all. They give regular updates on my accounts and have helped me no end with coping with my debt issues . Great company friendly people and very helpful nothing more to say other than thank you so so much.

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“Nice at first got nasty when declined service”

★☆☆☆☆

written by on 12/02/2014

Had to put in a score they wouldn't get anything if I could. Not entirely sure how they got my details may have looked into them a long time ago, had a phone call and spent an hour discussing my debts and was suggested an IVA would be beneficial, and lo and behold they have a company that can sort that out for a fee and in the meantime you stop paying your creditors! Said I would discuss with my husband (we have both been taking in by a debt management plan before) we agreed it wasn't what we wanted and we have been coping a lot better sorting the debts out. Had a phone call today from the debt counsellor (sales woman) and politely declined the offer of the service and they got nasty trying emotional bullying to try and sway me, talked about how much time she had put into putting our plan together?!, safe to say I hung up as I don't get spoken to like that by anyone, a bit concerned that someone who is really struggling with debt may be taken in by this and the tied into a debt management programme where they charge you a huge fee every month but only pay your creditors a couple of quid. DON'T BE TAKEN IN!!! 

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“Thank you! Thank you!”

★★★★★

written by on 16/12/2013

Thank you DAL for your support and guidance through a difficult time when finances just wouldn't stretch. I was encouraged by the way I was treated always without judgement from those who called to discuss how things were going and always very helpful. It is a blessing to have organisations such as yours as there are many out there going through financial difficulties and so your service is invaluable. Wishing you all a wonderful Christmas and the very best for 2014!

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“THANK YOU DEBT ADVISORY LINE”

★★★★★

written by Thomas9 on 07/11/2013

I HAVE BEEN A CUSTOMER WITH DAL FOR 7 YEARS, AND AM NOW DEBT FREE. PERSONALLY I WOULD NOT HAVE BEEN ABLE TO DEAL WITH MY DEBT PROBLEM ON MY OWN DUE TO ILL HEALTH. THE STAFF AT DAL HAVE BEEN FANTASTIC. THEY ARE VERY PROFESSIONAL, FRIENDLY AND CARING IN THEIR APPROACH TO HELPING YOU CLEAR YOUR DEBTS. ANYTIME I HAD DEMANDS FROM MY CREDITORS IT ONLY TOOK 1 PHONE CALL TO DAL AND THEY WOULD SORT ANY PROBLEMS FOR ME. THE REPAYMENT SCHEME TO YOUR CREDITORS IS DONE AT A LEVEL THAT YOU CAN AFFORD AND IS REVIEWED BY DAL WITH YOU REGULARLY TO ENSURE YOU ARE MANAGING.REPAYING MY CREDITORS THROUGH DAL REMOVED ALL THE STRESS I WAS UNDER AT THE TIME.DAL ALSO HELPED ME RECLAIM ANY PAYMENT INSURANCE PROTECTION THAT I HAD AND HELPED ME FIND CHEAPER ENERGY/UTILITY SUPPLIERS TO HELP REDUCE MY HOUSEHOLD BILLS. MY OVERALL EXPERIENCE WIHT DAL HAS BEEN VERY POSITIVE AND I WOULD HIGHLY RECOMMEND THEIR SERVICE.

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“helped out so much. appriciated”

★★★★★

written by on 29/10/2013

Not only did I get £50 for being referred. That helped out with more money issues. The staff are all really helpful and always keep in touch to ensure that everything is ok from all sides. They try to make sure to do their best to cut down debts and liaise with all companies.now I have been told about the online website that helps out a lot so I don't have to worry about getting post. There is nothing bad I could say about this company. And they told me everything I needed to know and set me on a correct plan that we both agree with. I give all my praises to debt advisory line.

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“My husband and I became seriously in debt due to...”

★★★★★

written by on 16/10/2013

My husband and I became seriously in debt due to credit cards.We had no idea what to do,I became ill with worry. We contacted DAL and were surprised how easy and efficiently our case was sorted! We have been paying the minimum payment monthly for two years and are more than half way into clearing our debt! DAL have saved us,they keep us updated monthly,or just contact us for a chat. This is the best thing I have done yet!!!!!!

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“great service!”

★★★★★

written by on 10/10/2013

Received excellent help and advice from the advisor, who was genuinely trying to offer help, most commendable, thanks.

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“Brilliant professional full and final settlements team”

★★★★★

written by on 03/10/2013

The teams at the debt advisory line are all fantastic, firstly they helped us to take control of spiraling debts. We worked out a monthly payment plan and we were kept informed at all times. The team never made us feel ashamed of the mess we were in. We maintained our payments for 2 years however due to health problems the full and final team supported us to seek and achieve medical settlements with all our debts and they achieved a 95% reduction of out debts and we can now start 2014 looking forward to our forthcoming retirements debt free. This team kept us informed all the way and we cannot thank them enough for their support.

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“Money Making Machine”

★☆☆☆☆

written by MrMaysa on 02/10/2013

D.A.L are there first and foremost to make money. Everything was sweetness and nice until they told me just how much it would cost to set the program up. One of their very good 'advisors' (sales rep) convinced me it was worth it and I joined. I heard nothing from them unless there was money owed. When my situation changed and we had to lower the amount we paid they didn't tell any creditors. They offered to help claim back PPI ( for 30%) they offered to get settlent figured (for 35%) In all they will stop people sending letters to you and everything is fine as long as you need nothing from them but they charge a large fee for a simple service and I am so much happier dealing with it myself

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“Debt Advisory Line - Good Stress Reliever”

★★★★☆

written by on 27/09/2013

I have been with DAL for about 3 years now and I can honestly say they have been extremely helpful and efficient. They have taken some of the stress away from being in debt. There is always someone ready to assist you when you call. I never have to wait on the phone too long before someone answers. If I have an issue with of my creditors once I contact DAL they sort the problem out immediately and I do not hear from my creditors again. I dont have to speak to them about anything that has been mishandled on their part because it just doesn't happen. They do not bother me on the phone all I receive is the monthly courtesy call. If I miss te call they leave a message or text me to let me know that they called an that if I need any help I can contact them. All the staff are always calming, friendly and reassuring, having that temperament with someone who is debt is much needed as stress levels are already high. Overall I am very pleased with DAL and will continue to use their service.

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“peace of mind”

★★★★★

written by on 17/09/2013

I cannot recommend this company highly enough. They gave me so much support and were with me every step of the way. They are complete professionals and made a difficult scenario much easier to deal with.

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“I wish I had never heard of them”

★★☆☆☆

written by on 16/09/2013

This is firstly a money making organisation, and their service and skill in getting new clients is very good. I had a change of heart though once I had signed up and wished to invoke the "offered up front 14 day cooling off period". This was because I had been advised that my CREDIT RATING WOULD GO THROUGH THE FLOOR FOR YEARS although DAL advised that it "may be affected" they returned with a clause that in my opnion was not made clear, the effects are that this debt advisory company pushed me further into debt with not a glimmer of care as they "were covered by their T&C,s". I wish I had done some research first as there are other solutions, I see that many reviews are favourable and so good luck to those people but for me a nightmare.

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“i got straightforward help when i needed it”

★★★★★

written by on 15/09/2013

when i was at my lowest point,in dept and no visible means at the time to pay it back,i contacted dept advisory line.They sorted all the repayments,kept in regular contact with me,just let me pay what i can afford,done all the dealing with my creditors,and gave me peace of mind and for this i thank the company and its friendly staff.i can not think of anything i dislike with the service i am getting.

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“Great service”

★★★★★

written by on 31/08/2013

I have been using the DAL for the last 5 years now and I have no problems with using the service, very clear monthly statements outlining how much each creditor is getting which keeps all parties happy.

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“DAL - First Class Service”

★★★★★

written by on 15/08/2013

I called DAL almost three years ago why debt spiralled out of control to the extent it was larger than one year's salary - in excess of £35K. They quickly explained the situation and sorted the Debt Management Plan out for me. they managed the creditors despite them continually calling me. I had a couple of hiccups along the way but they were sorted very quickly. When I called staff were always friendly and extremely helpful. I know that there are cheaper companies out there but they really do as it says on the tin. I just finished paying my final creditor off today in just under three years. All I can say is thank you to DAL. The only think I probably wish I had known before entering into the agreement was the fact that it took two months of payments before letters/agreements were made with my creditors and all that time I was being continually harassed by those who I owed money to.

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“highly recomended ”

★★★★★

written by on 02/08/2013

after seperating from my wife with nothing i had to start from scratch and pretty soon my fianances were out of control i turned to debt advisory line for help they went through my income and outgoings and took all the hastle away dealing with my creditors directly i recently recieved my divorce settlement and dal helped me get settlements from my creditors also thankfully it's all sorted now and i'm very happy with all the help recieved

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“Dont struggle get help”

★★★★★

written by on 02/08/2013

As a pensioner I was starting to panic as to where is the money going to come from to pay the bills.I cant remember where it came from but I phoned DAL and never looked back again.They are so friendly and helpful they put you at ease so I say again dont struggle phone DAL.

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“Dont Panic!!!!!!!!!!!”

★★★★★

written by on 22/07/2013

We were in a financial hole' a mess quite frankly.Of our own making ofcourse but we always thought that as long as we worked hard we would be able to keep up payments on loans and credit cards. What happened though we certainly didnt see coming.I became so ill with Rhematoid arthritis there were days when I could barely move let alone work.It came on so quickly! We were in awe of the kindness and understanding of the staff at DAL.We no longer felt so miserable and bogged down by our debts.Infact from the very first phonecall we made, someone was kind again and understanding. Up until then, we dreaded the mail and answering the phone.Up until then, we were being phoned day and night 24/7,it had been a total nightmare, with people demanding money,complete strangers to us spitting venom and issueing threats over the phone.It was a living hell!! Our initial phone-call began a seies of events but the lovely people at DAL were in control and for the first time in months we were able to sleep,open the mail and the phone without fear. So it took a while to solve even with the help of those great people at DAL but without their help keeping those"sharks at bay" only God knows what would have happened to us. Today we are debt free. Thankyou so much all you guys in there at 'Debt Advisory Line' who helped us to achieve this.Surely we could not have done it without you, thats for sure.

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“Debt Advisory the BEST”

★★★★★

written by on 19/07/2013

Debt Advisory had been really good to us. We had been with them since 2007 and the staff were very helpful and making sure that we are happy and had no problems. They kept in touch with us, any problems from creditors, the Debt Advisory sort it out and solve it for us. Now our debts is paid off and cleared. My thanks to our Adviser and rest of the staff for their excellent service throughout. No matter how big or small was the debt, the Debt Advisory is there to help.

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“Got some advice but found much cheaper elsewhere ”

★★☆☆☆

written by Barryge1975 on 13/07/2013

Spoke to someone at the company about some debt help and decided against it even though they wanted me to do it there and then. Did some research with other companies and found them all to be cheaper than Debt Advisory line. Shop about and make your own decision.

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