ICE Plc Reviews - www.iceplc.com

★★★★★
4.8 / 5
95% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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★★★★★

“As always, excellent service!”

Written on: 21/12/2013

We have now used ICE plc several times and the service has been beyond reproach. Their rates have never been beaten, their service from the point of ordering through until the Special Recorded Delivery has arrived at our door is second to none! It is a first class service that you can trust again and again. We would have no hesitation in recommending ICE plc to our friends and family and we for one will be using them again and again when we travel abroad again. Thanks once again ICE… Read Full Review

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★★★★★

“Rapid & Low Cost”

Written on: 19/12/2013

When it comes to changing up my money for my travels, no company beats ICE. The rate is one of the best available, the processing fee is minimal, and my cash always arrives incredibly quickly. When my money arrived it was followed by a call to check everything was okay. What else is there to ask for? Far better than any alternative companies I've used. It's not the first time I used ICE and it wont be the last… Read Full Review

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★★★★★

“Ice Foreign Curency On-Line”

Written on: 19/12/2013

Very good exchange rate, arrived as advertised prior to 1300hrs next working day. Great service… Read Full Review

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★★★★★

“Better than the rest!”

Written on: 18/12/2013

The service from ICE was the best out of any other online exchange I have used. Not only was it easy to order but it arrived the next day. I even received a call to make sure I had received my currency and I was happy with it. Overall excellent service and I will be using them again… Read Full Review

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★★★★★

“I have never used an on-line money exchange before,...”

Written on: 18/12/2013 by FrankBarratt (1 review written)

I have never used an on-line money exchange before, and must admit it took me several days to decide to go ahead with my purchase,being unsure about parting with such a lot of money on-line. The exchange rate was the best I could find. I paid on visa debit card to avoid charges. I found the whole experience easy, I ordered my money at 2.30pm by bank transfer, and my money arrived at 11.30 the following morning. My e-mail to the company was answered quickly, and my enquiry on the telephone was… Read Full Review

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★★★★★

“EXCELLANT SERVICE”

Written on: 18/12/2013

I have used ICE numerous times and have found the rates good and the service fast as promised… Read Full Review

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★★★★★

“foreign exchange review”

Written on: 16/12/2013

I HAVE USED ICE FOR FOREIGN EXCHANGE FOR A FEW YEARS NOW AND HAVE FOUND THEM TO BE BRILLIANT SO CONVENIANT AND I MENTION THEM TO ANYONE WHO IS CHANGEING MONEY I HAVE FOUND THEIR RATES TO BE THE BEST AROUND I DO NOT HAVE ANY COMPLAINTS AT ALL… Read Full Review

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★★★★★

“Good rates and convenience = happy customer”

Written on: 15/12/2013

I have used ICE for the past few years for all my foreign currency and have yet to be disappointed. Before buying currency I always monitor a few other providers over a couple of days to see who offers the best rate and ICE always beats the completion and delivers the currency to my home the next day....what more could you want… Read Full Review

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★☆☆☆☆

“Rip Off”

Written on: 14/12/2013

I went to LAX and asked the ICE clerk if the rates were as good if I were to buy Soles in Peru. She stated that ICE only charges a flat fee of $5.95 and other places would charge a percentage to exchange. Then I changed $3800 and she the paid out only $9300 soles. I got to Peru and my friend said I paid way too much. I researched further and found I actually paid $541 plus the $5.95 fee. ICE LIES and will absolutely charge more than what they state… Read Full Review

Ice_Plc's Comment

Written on: 30/12/2013

Dear Sir/Madam
Thank you for your review. This site is really for comment on our home delivery service only.
To make specific comments relating to our branches, please log onto our website where there is a full contact list of our foreign outlets and email the branch directly where they will reply appropriately.
Customer Service Officer

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★★★★★

“Currency Order & Card”

Written on: 13/12/2013 by g3mmab (1 review written)

I have a prepaid currency card and have also ordered cash from ICE. I was really pleased with the prepaid card - I used it several times a day in USA for 10 days and I never had a problem with it. It was accepted everywhere and online balance checks are convenient and instant. I have already topped it up for next year's holiday. As far as I can tell, their rates are the best around. I recently ordered cash which came next day, as promised, at a great rate. Cannot fault this company and will… Read Full Review

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★★★★☆

“Fast, competitive and reliable”

Written on: 13/12/2013 by robwalto (1 review written)

A fast, courteous and reliable service offering good rates. Next day delivery was provided even during the busy Christmas period. A greater proportion of larger denomination notes would be helpful to the traveler. … Read Full Review

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★★★★★

“So simple, so quick.”

Written on: 12/12/2013

Quite a straightforward process to arrange for one's holiday money. To keep an eye open on the changing rates I keep ICE bookmarked and prior to travel will check frequently on the fluctuating rates. I also keep an eye open on the competition, but invariably ICE has a better rate than nearly all others. It is helpful to know that the money will arrive by Royal Mail the next day (if ordered early enough in the day) and one can be there to sign for your package. The level at which the charge, now… Read Full Review

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★★★★★

“currency order”

Written on: 12/12/2013 by Sueho (1 review written)

I've been using ICE Plc for some years, they give a better deal than other companies. Having a property abroad I often require currency last minute when I go over for a quick break, the process is simple and the service excellent. If you order the day before, the money arrives the next day, no delivery charge. I'd recommend them to anybody. I've also ordered larger amounts where you can get an even better rate, staff have been courteous and helpful… Read Full Review

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★★★★★

“Excellent service”

Written on: 12/12/2013

I have used this company twice now, and both times they were offering some of the best exchange rates. The deliverers was excellent with my money arriving the day after I put in my order. I will certainly use and recommend this company to anyone… Read Full Review

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★★★★★

“Excellent Service”

Written on: 11/12/2013 by flyingalan (1 review written)

I have used ICE currency many times over several years without problem. The service has always been good and currency arrived to my home as promised. They deal in many currencies not offered by other companies such as Russian Rubles, always available on their next day service. The postal charge of £4.75 (for less than a £500 transaction) is not unreasonable for next day guaranteed delivery, although I liked it better when it was £250 for free delivery !! The only possible negative is you… Read Full Review

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★★★★★

“Money exchange using ICE”

Written on: 11/12/2013

I have been using ICE for some time now and they always offer very goods rates of exchange. The currency has always been delivered on time and with no fuss or trouble. I have always been very happy with the service and have recommended ICE to friends and family who have used ICE and are equally happy with the service… Read Full Review

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★★★★★

“Service with a smile!”

Written on: 10/12/2013 by JennyPitts (1 review written)

Ordered dollars and euros on Sunday morning.Delivered promtly at noon on Tuesday with attention to the denominations I requested… Read Full Review

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★★★★★

“quick & easy for foreign currency”

Written on: 10/12/2013

Would highly recommend ICE as their rates are one of the highest, you can order on-line, and the money is delivered with a couple of working days. In fact given that its the Christmas period & the order was made at a weekend we had our money by Tuesday morning. This was followed by a phone call in the afternoon to check if we had the money, which I don't think is a bad service. This is at least the 4th time we've use ICE. I will look into getting a charge card next time we go hoiday and… Read Full Review

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★★★★★

“Can't be beaten”

Written on: 09/12/2013 by dodd45 (1 review written)

I have used ICE quite a bit and to date nobody comes anywhere near to their rates. The service is excellent and the cash always comes the next day… Read Full Review

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★★★★★

“Online Currency Purchase”

Written on: 06/12/2013 by Kicooper (2 reviews written)

I use ICE regularly to purchase Euro online. It is delivered next day by Royal Mail. They are efficient and offer a good exchange rate. They have never let me down and I would recommend their services to anyone… Read Full Review

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