Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.9 / 5
362
79% of users recommend this
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★★★★★

“Excellent customer service. Every time!”

Written on: 28/12/2015 by Medellin (1 review written)

The first time I booked a flight with dreanworld travel in February this year. I found the staff very helpful. In particuler Ahmed, who was my main contact each time. He found good deals and was happy to go back again and again to check details till we were satisfied. When it came to booking more flghts, obviously I called Ahmed again. This time again he found the best possible deals and was very patient as we kept changing our minds about dates and which route we wanted to take to Colombia… Read Full Review

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★★★★★

“Flight tickets”

Written on: 27/12/2015 by Kaseyv277 (1 review written)

I was offered a very good price for flights, May 2016. On completing the booking and paying my assistant informed me BA had put up their prices and he had transferred me to Virgin who were charging the original price, I was happy he had solved the problem before calling me. The following day when trying to send me my e tickets, he found Virgin had put up their prices, so I was asked to wait a month before my tickets would be sent so he could find me some flights with the original price with… Read Full Review

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★☆☆☆☆

“Take money call later and say need more money for...”

Written on: 27/12/2015 by pcBenton262 (1 review written)

Take money call later and say need more money for ticket or can have refund and pay £75 cancellation fee, avoid… Read Full Review

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★☆☆☆☆

“Fake outfit AVOID”

Written on: 27/12/2015 by dcIngram370 (1 review written)

People, avoid this company at all costs. They take your money and issue Fake reservations and then ask for more money?… Read Full Review

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★★★★☆

“Brilliant Communication”

Written on: 24/12/2015 by nirmala001 (1 review written)

Brilliant communication, very friendly and polite and also i had the answer to every single question of mine. I would definitely recommend to a friend. Thank You very much for your kind help. Appreciated very much… Read Full Review

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★★★★★

“I have Purchased 4 airline tickets this year from...”

Written on: 24/12/2015

I have been buying airline tickets from Dream World Travel for more than four years and I came across with their ticketing agent called Nimra Ejaz from the very first day I called this agency and I assure she has been helpful,tolerable and can understand your travel needs and can deliver some reasonably priced ticket too. So it gets thinking where do you get the cheapest pricing? You try it out, make a request, doesn't cost You anything. … Read Full Review

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★★★★★

“I booked a ticket for my partner on the 24th of...”

Written on: 22/12/2015

I booked a ticket for my partner on the 24th of November 2015 but he didn't travel on the date because of family issues so I called the agent who I booked with he was so helpful and every patients and he knows how to to talk to costumers. I'll recommende any of my friends and family to travel with dream world. I've already save his number. Well done and keep it up. I like the way he help me that day and I'll recommend him to everyone I know that want to travel… Read Full Review

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★★★★★

“Very good Customer service ”

Written on: 22/12/2015

I had very good experince with Dream world travel agent. He was very good at serving me and gave me very good deal.I would defiantly recommend their services to my friends and Family… Read Full Review

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★☆☆☆☆

“Avoid!! Avoid!!!”

Written on: 22/12/2015 by themanclad68 (1 review written)

Booked and paid for a flight with the intention of flying in February 2016, (the flight was booked and paid for in November 2015). Due to change in circumstances asked to either amend or cancel the flight and was simply told neither was possible as the price I paid was a 'promotional' price even though there was no real difference in the cost from other internet flight comparison sites. Checked the amendment section as well as cancellation section of the booking confirmation and it says BOTH… Read Full Review

Abbasbis's Response to themanclad68's Review

Written on: 14/01/2016

hi
i am in exactly the same situation as flights are due in February but i do not have any tickets, i checked with airline and they said no tickets have been booked under the reference they gave,
Did you take it any further with trading standards?

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Themanclad68's reply to Abbasbis's Comment

Written on: 14/01/2016

Hi,

I actually got the e-ticket, did you not? When I bought and paid for my flight there was no reference to the price being a 'promotional' one either on the website or on the email/paperwork I received. The price I paid was literally the same on all price comparison sites.
Despite several attempts to change my ticket with DWT I ended up making a couple of calls to Virgin Atlantic reservations who originally said they could not cancel the ticket as it was done through DWT and gave me until 01 February to make a change to my ticket. After calling Virgin Atlantic reservations again they have since extended the date to 20 November for changes however I will be charged an extra £200 to do this!!! Virgin Atlantic reservations have 'cancelled' my flight in their booking system, (this means I won't be charged a no show fee), and I'm now 'in credit' with them but again they cannot refund the money because it was done through DWT. In all fairness Virgin Atlantic reservations have been very helpful but I'm obviously not very happy about having to pay the extra £200.
I haven't contacted Trading Standards but will in the next couple of days. I HAVE however written to a columnist at The Sun newspaper who is similar to Trading Standards and now just waiting to hear back.

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★★★★★

“Initially I had some issues trying to confirm the...”

Written on: 21/12/2015 by NatalyGarza (1 review written)

Initially I had some issues trying to confirm the booking with dream world with various people fobbing me off. However, I eventually spoke with the person I dealt with who sorted it all out and sent through my e tickets for the 7 flights I had booked. Without him I would have had some serious complaints to make… Read Full Review

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★★★★★

“Great with care and respect”

Written on: 18/12/2015 by asad121a (1 review written)

i have been speaking to many people from this particular agency, the only one willing to help me was this agent, no one esle. that maybe because he initially booked my ticket and he was dealing with me. All my questions and silly quireies have been dealth with in a professional manner, i have made him go round in circles (not intentially) although he did everything in his power to make sure i am ready for journey. Tnankyou… Read Full Review

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★★★★★

“Great service again ”

Written on: 17/12/2015 by Kiersten138 (1 review written)

Great service again got another ticket in this week managed booking as per my requirement ,thanks Mr Salman. Contact u again soon. From Abbas… Read Full Review

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★★★★★

“Excellent service ”

Written on: 17/12/2015

Great service, Nimra sorted my queries out brilliantly… Read Full Review

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★★★★★

“Excellent travel agent ”

Written on: 15/12/2015 by Rollins500 (1 review written)

Charlie was great at helping me in booking my tickets. He made sure i was happy with the price and the booking....he was very friendly and tried his best to help me. Excellent travel agent who I would highly recommend to others… Read Full Review

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★★★★★

“Fisrt contact and travelling was a beautiful experience.”

Written on: 14/12/2015 by SRahim (1 review written)

Contacting the agent on a Saturday and flying out on Tuesday with my Siste for the burial of our father was stressfree taking into account the limited time we had to plan. My sister was even awarded upgrade to buisness class at no extra cost. Thank you for your efficiecncy and hope my next travel will this week will be as beautiful as the last… Read Full Review

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★★★★★

“Good service. Thanks sulman ”

Written on: 14/12/2015 by JasperGonzales7 (1 review written)

Using this service first time and the reservation consultant Mr sulman booked my ticket as per my requirement and helped me to land near my home town.will deffo use this service in future. Thanks… Read Full Review

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★★★★★

“Excellent service. Thank you Ahmed ”

Written on: 14/12/2015 by M.Hussain (1 review written)

Very prompt in answering my queries, excellent telephone manner, dealt with professionally, really happy with the price too so you will be hearing from me again & surely will refer to Family & Friends! Thank you once again! *****! ;-))… Read Full Review

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★★★★★

“Amazing thanks a lot waseem”

Written on: 14/12/2015

I booked a flight to Qatar and i was very pleased with the customer service Waseem offered.he was very helpful and dealt with my booking accordingly . thanks a lot waseem… Read Full Review

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★★★★★

“The most helpful agent ever”

Written on: 14/12/2015 by zeWilloughby161 (1 review written)

Well done and thank you. He was extremely helpful and thorough. Leaving nothing to chance and leaving me feeling that I have been well looked after… Read Full Review

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★★★★★

“Very quick and easy”

Written on: 12/12/2015 by MIYW (1 review written)

This is the second time I have used Dream Travel and once again I had a very helpful member of staff who was very happy to check all sorts of options for me. Payment was a little tricky as their accounts department had already gone home, but it was all checked the next day and my e-ticket was issued very promptly. I would definitely recommend this company… Read Full Review

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