Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.9 / 5
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★★★★★

“Mr Ahmed is very efficient”

Written on: 01/03/2016 by ArvinShah (1 review written)

Mr Ahmed was very kind, helpful and very efficient. He did his best to find the best deal for me. Would definitely recommend him to all my friends and family… Read Full Review

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★☆☆☆☆

“AVOID AVOID.”

Written on: 26/02/2016 by Wise414 (1 review written)

I paid for my ticket in Dec to travel 3/03/15 I still haven't received my e-ticket… Read Full Review

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★★★★☆

“happy with the service”

Written on: 25/02/2016 by uoCross488 (1 review written)

My agent was great and The communication we had was good and I got my e ticket issued on time… Read Full Review

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★★★★☆

“My experience with”

Written on: 24/02/2016 by GinaMacKenzie (1 review written)

My experience was good. She was very attentive my travel needs. I will definitely use her again… Read Full Review

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★★★★★

“fantastic service ”

Written on: 22/02/2016 by thurdz (1 review written)

Oh ... I am so impressed with the quality of service shown to my friend and I by the travel consultant @ Dream World Travels re: trip to USA . She is a gem - very professional , patient and knows how to deliver great customer care . Excellent service -a must share with the public. I will continue to do business with you in the near future. Next booking ...jamaica pls… Read Full Review

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★★★★★

“Good Service”

Written on: 20/02/2016

Contacted DWT with an enquiry and the response was prompt and efficient, first by email and then followed up with a phone call. I couldn't ask for better… Read Full Review

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★★★★★

“really easy buying - efficent”

Written on: 18/02/2016 by susanajerez (1 review written)

travelling first time to UK and booked my ticket with Dream world travel, I really Love the name of a girl who attend me "SUMERA", as being spenish, she also helped me surprisingly in my language and guided so friendly !!!!!!!!!!!! treated great as well as professionally, the best thing I faced during this buying is during our conversation also reccomend me which are the most visiting places in London, I noted all the places and will definately will visit them, Londres nos vemos pronto :) te… Read Full Review

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★☆☆☆☆

“Cheap flights”

Written on: 14/02/2016 by MakennaDaley (1 review written)

To anybody looking for a cheap flight stay away from this travel company they trick you into believing they have cheap flights but as soon as you fill out the on-line form they want all your details before they phone you back believe me they don't have any cheap deals probably they want all your personal details so they can sell them on… Read Full Review

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★★☆☆☆

“Very disappointed:”

Written on: 14/02/2016 by AnayaSmith313 (1 review written)

After booking my flight on the 02/Nov/2015 and getting an e, ticket of confirmation. I was told that I was contacted in December to in formed me that my flight was not confirmed, this I was not aware of and was told that I was contacted through the same means, that also I was not able to listen to, one week before my departure, I received an email, informing me that my flight was not confirmed and that I must now reply saying I accept, to have another flight, which would cost me another, £… Read Full Review

Turner303's Comment

Written on: 16/02/2016

I had a nightmare experience due to them too. Please make a formal complaint to abta, atol and even write to BBC's "Watchdog" programme- i am going to. The amount of reviews on here claiming that DWT tried to get more money out of them is astonishing. It's a real racket. These people need to be uncovered.

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★★★★☆

“No need to panic”

Written on: 11/02/2016 by KarenC1999 (1 review written)

I booked with DWT Tues 09/02/16. Paid in full. Then went home and checked the reviews. Screamed to myself when I read some terrible stories. Had a sleepless night. Rang DWT on Weds 10/02/16 twice in the morning.I recieved my e-tickets at 4:30pm by e-mail same day. I also had a telphone call at the same time. Some of the reviews must be wrong. I paniced for no reason. Ebeything was fine… Read Full Review

Turner303's Response to KarenC1999's Review

Written on: 16/02/2016

Trust me- my review was NOT wrong. These people play games. I spent the 24 hours prior to take-off trying to reinstate my tickets (even though dwt had sent me the e-tickets weeks before. I had to ring Air Berlin in Germany several times from my mobile phone- i'll bet that's going to cost me a few bob too.

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Turner303's Response to KarenC1999's Review

Written on: 16/02/2016

What date do you travel? Their e tickets aren't worth a carrot. I received mine, but 24 hours before flying, when i tried to do online check-in, i discovered that the tickets had been classified as "used". DESPITE having been provided with my "e ticket" weeks previously. If you haven't travelled yet- GOOD LUCK.

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Karenc1999's reply to Turner303's Comment

Written on: 16/02/2016

Sorry to hear of your problems. How do I check my tickets?

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★★★★★

“Nothing to complain!”

Written on: 10/02/2016

I have used DWTL a few days ago. First i tried to book over their website, but it was not working. So i decided to call them. A very nice staff member was so nice to help me with my request. After checking flights he sent me the details via email to check that everything is correct. At the end he booked the flights for me. After making payment i received my e-ticket and an invoice straight way. I can not complain at all and can recommend DWTL to other people… Read Full Review

Turner303's Comment

Written on: 16/02/2016

"he" Who? Your review sounds like dozens of other reviews on this site. Are you an employee of Dream World Travel???

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★★★★★

“EXCELLENT SERVICE”

Written on: 01/02/2016 by Krausebl389 (1 review written)

I was looking for a flight to Kenya, I left my number on the chart page and was promised by the person I dealt with that someone will call me the next day. A very friendly and professional agent called me and was always updating me of what is going on. I made my payment and he kept me posted when DWT received the money he email me the Invoice, Intenery and Certificate. DWT I will always refer clients to you and thank you for the wonderful service. … Read Full Review

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★★★☆☆

“He seems to be the most reliable one around. Other...”

Written on: 29/01/2016 by joy19 (1 review written)

He seems to be the most reliable one around. Other people mostly hang up on you and leave really rude and dismissive replies when they aren't dealing with your case. Would initially go back to them to make future bookings but the appalling attitude some of the other customer service officers have are completely off-putting. I highly recommend that the company train and access them better… Read Full Review

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★★★★★

“Excellent service”

Written on: 26/01/2016 by henrydevlin (1 review written)

Was looking a flight to Orlando I needed to travel with friends who had already booked, I rang Dreamworld and spoke to the agent who at the time I rang was unable to get the exact flights I needed to travel with my friends, but the next he rang me back to say he had managed to secure the exact flights my friends were traveling on this included a connecting flight to and from Gatwick, he had gone out of his way to search and secure my flight, excellent service and communication. … Read Full Review

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★★★★★

“Excellence in Travel Bookings”

Written on: 25/01/2016 by Adolfog317 (1 review written)

The person I dealt with  was excellent in everyrespect… Read Full Review

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★★★★★

“Best Service From Agent ”

Written on: 22/01/2016 by Aisha123456 (1 review written)

I was panicking regarding my own tickets as i booked few months back but last minute an additional family member decided to come along aswel... I called dream travel and spoke to an agent who was a great help, he understood my problem and still was able to find the best deal despite the less time. I was pleased with his service from the moment i spoke to him. Thank you for going the extra mile for me by arranging for a wheelchair aswell. Quick and hassle free service. I have used… Read Full Review

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★☆☆☆☆

“Utter Nighmare”

Written on: 21/01/2016 by Hatchzu217 (1 review written)

I booked and paid for flights 2 months ago. Flight is tomorrow. Unable to do "online check in" so i have just rang Etihad directly and they have informed me that the tickets were changed from "Open" to "Used" on 11th January. 560 Quid and all of my holiday plans and hotels are now down the toilet because of Dream World Travel. … Read Full Review

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★★★★★

“Good customer service ”

Written on: 21/01/2016 by Naima123 (1 review written)

I have dealt with dream world travel before so I felt comfortable to use them again. I would highly recommend he found me very cheap flights in the dates I wanted and was very helpful with hotel options (although I used another service for hotels). His communication was great calling me when there were any changes. Will use again thanks Dream world!… Read Full Review

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★☆☆☆☆

“DO NOT BOOK”

Written on: 21/01/2016 by dannyg12392 (1 review written)

The whole company is a joke. They are out to trick there way to getting more profit.They told me my flights were suspended, and was down to my flight provider. Which was a total lie. I contacted the flight provider and also the airport. They both could confirm they was no cancelation or due to be any cancelation. "dream" world told me that I will have to fly with Malaysia airways instead of ethihad which I paid for, as well as to pay an extra £1000 pounds per person. I spoke to the guy and I… Read Full Review

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★★★★★

“Best customer support!!!”

Written on: 20/01/2016 by R.sham (1 review written)

Thanks you are gr8!!!she help us a lot. Best customer service and very friendly staff.. Thanks dream world.now I'm your permanent customer… Read Full Review

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