Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.8 / 5
506
74% of users recommend this
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★★★★★

“Great work ”

Written on: 10/09/2016 by colincrichlow0 (1 review written)

I couldn't make a payment online. He was extremely helpful made the reservation on help confirm everything by email. Would definitely recommend the great service I received… Read Full Review

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★★★★★

“Very happy with the service given. ”

Written on: 10/09/2016 by ChasityO'Neal198 (1 review written)

I booked my flight to Sri Lanka yesterday through dream world. The agent who gave me advice was very helpful. Thank you very much. I will definitely recommend my friends to use dream world… Read Full Review

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★★★★★

“very good service”

Written on: 10/09/2016 by Jamier42 (1 review written)

The service given was fantastic, he ensured that i was fully satisfy with my booking and further contacted me to ensure i didn't lost my booking. I thank him for his kindness and perseverance in ensuring all was finalised and there was no error with inforamation given and recied during booking. Great customer service, thanks again… Read Full Review

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★☆☆☆☆

“Don't ever book with them”

Written on: 09/09/2016 by 157Jarvis (1 review written)

Had to chase them for tickets after all payments done 2-2,5 months ago.found out no tickets booked. Went through terrible mental stress.at last minute cancelled it as they were not able to provide any tickets. Will never book with them.when you call them for tickets they will keep you on hold for long times and ask to call back later.after days of suffering had to buy ticket at last minute from different place. At least got the refund few days later… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★★★★★

“Very Simple”

Written on: 08/09/2016 by sharonlowry2016 (1 review written)

I was searching flights on line and a flight consultant chat box offering help came up. I gave the details and within minutes the consultant had sourced me the cheapest options of what I was looking for. Sumera was excellent and very helpful and efficient. I got a great deal on my flights and will definitely use Dream World Travel for future bookings. At each stage of booking Sumera checked that everything was satisfactory and rang to make sure I received my E tickets and everything was… Read Full Review

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★★★★☆

“Good service all-round ”

Written on: 08/09/2016 by KailaMelton (1 review written)

Great customer service, good price and efficient work ethics...... Good job for the after sales and customer care… Read Full Review

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★★★★★

“Best price compared”

Written on: 08/09/2016 by Hodgesgz381 (1 review written)

I didnt find this price anywhere else. The service was quick. Didnt have to wait for the tickets… Read Full Review

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★★★★★

“very happy”

Written on: 07/09/2016 by 19700130 (1 review written)

I was very happy with the service I received from Dream World Travel. I have received my etickets and they are booked with the airline… Read Full Review

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★★★★☆

“Easy to use website”

Written on: 07/09/2016 by Grani (1 review written)

I recently booked a trip to Canada through Dream World Travel. My online consultant was very helpful and professional. The only down side was that the cost of the trip was more than advertised on the website - but such is life!… Read Full Review

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★☆☆☆☆

“Do NOT Book with Dream World Travel”

Written on: 06/09/2016 by Athenak1946 (1 review written)

We booked Luthansa flights through Skyscanner back in Feb. Thought nothing of it until D.W. contacted us months later to say the flights were overbooked and could they get us some alternative flights? We hadn't even realised we'd booked through them and not direct with airline but No problem, we said. Now after some detective work it turns out the original flights were never paid for. D.W. took our money, then waited till 2 weeks before our holiday to try and book us the cheapest tickets they… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“Never Book tickets with Dream World...”

Written on: 06/09/2016 by Porter488 (1 review written)

We tried to book family tickets for holiday online with Dream World Travel Agent, 3 times and each time it wouldn't allow us to confirm tickets during payment screen.Each time we were asked to call or speak to an agent.When we call,by then....tickets advertised were no longer available.What a coincidence!Then we were hard sell for the next higher priced tickets...what a coy tactic. I think this company owns or registered under several names,all advertising cheapest tickets,then it doesn't allow… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
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★★★★★

“Good customer service ”

Written on: 06/09/2016 by Nasri247 (1 review written)

Many thanks for Charli to find a good price for my ticket… Read Full Review

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★★★★★

“Excellent service”

Written on: 05/09/2016 by Boyle97 (1 review written)

Very pleasant website and good friendly staff. Well done to the staff at Dreamworld. Would use again, highly recommended… Read Full Review

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★★★★★

“Excellent service ”

Written on: 04/09/2016 by Aleem33 (1 review written)

I have used dream travel to book my holiday, they are very reliable and have excellent service. I would recommend them to all my friends. A very good overall experience… Read Full Review

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★★★★★

“Very helpful ”

Written on: 03/09/2016 by O'Connor421 (1 review written)

Spoke to Sumera who was very helpful and searched for everything I asked her to even though I changed my mind a few times!… Read Full Review

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★★★★☆

“Gatwick to Luton return”

Written on: 02/09/2016 by Velez312 (1 review written)

Difficulty in completing booking on website but efficiently resolved by phone call… Read Full Review

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★☆☆☆☆

“DO NOT BOOK WITH THESE PEOPLE. I wish I had taken a...”

Written on: 01/09/2016 by Itsabdul_s (1 review written)

DO NOT BOOK WITH THESE PEOPLE. I wish I had taken a look at this company's 1 star reviews before purchasing my ticket. Now I am stranded in the UK with my flight to Bali tomorrow apparently cancelled for which I just got contacted TODAY. They are not answering my phone calls anymore and keep putting me on hold or hanging up on my face. I have paid 1000 pounds for tickets for 2 and another 4000 for my hotel. There goes all my money. This is the worst agency you can ever deal with… Read Full Review

Itsabdul_S's Response to Itsabdul_s's Review

Written on: 02/09/2016

Update: this issue has now been resolved and all expenses and inconveniences are promised to be taken care of and compensated for. Therefore I would like to take my review back, thank you.

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Rfe1's Response to Itsabdul_s's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
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★★★★★

“Dream World Travel are the best”

Written on: 01/09/2016 by Ayesha356381 (1 review written)

I've had the best holiday having a member of dream world travel giving me my best holiday ever she is the best and she's amazing she gave me a good package and she communicated very well she's really good at understanding. She took everything in mind and went along with the best she could give me a holiday package from London to Frankfurt Germany your the best keep up with the great work and may god bless you Sumera your one women who really does the work accurately without us having to say… Read Full Review

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★★★★★

“I am writing to inform you how wonderful the service...”

Written on: 31/08/2016 by firasud (1 review written)

I am writing to inform you how wonderful the service at this agency is. I was struggling so hard to find a flight within my budget and this company helped me find a really cheap deal under my price range! The members of staff are very kind and helpful. She was very patient and went out of her way to get me the greatest offer I could possibly have. She was very very smart and knew how to treat her customers. She left me very happy and more than satisfied with the tickets she found me. She is a… Read Full Review

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★★★★★

“Getting The Job Done !!!”

Written on: 31/08/2016 by ahasnain (1 review written)

I purchased this ticket at last moment & contact this company and spoke with an agent, he was very helpful, assisted in getting me a great deal with less connivance. Really appreciate the service. He has great manner and is prompt in delighting the throughout the call… Read Full Review

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