Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.8 / 5
496
75% of users recommend this
? Ask our helpful community of experts about this product or company
Dream World Travel - www.dwtltd.com - Ask a question now

Media Gallery for Dream World Travel - www.dwtltd.com

Dream World Travel - www.dwtltd.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“Never Book tickets with Dream World...”

Written on: 06/09/2016 by Porter488 (1 review written)

We tried to book family tickets for holiday online with Dream World Travel Agent, 3 times and each time it wouldn't allow us to confirm tickets during payment screen.Each time we were asked to call or speak to an agent.When we call,by then....tickets advertised were no longer available.What a coincidence!Then we were hard sell for the next higher priced tickets...what a coy tactic. I think this company owns or registered under several names,all advertising cheapest tickets,then it doesn't allow… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Good customer service ”

Written on: 06/09/2016 by Nasri247 (1 review written)

Many thanks for Charli to find a good price for my ticket… Read Full Review

Report this review
★★★★★

“Excellent service”

Written on: 05/09/2016 by Boyle97 (1 review written)

Very pleasant website and good friendly staff. Well done to the staff at Dreamworld. Would use again, highly recommended… Read Full Review

Report this review
★★★★★

“Excellent service ”

Written on: 04/09/2016 by Aleem33 (1 review written)

I have used dream travel to book my holiday, they are very reliable and have excellent service. I would recommend them to all my friends. A very good overall experience… Read Full Review

Report this review
★★★★★

“Very helpful ”

Written on: 03/09/2016 by O'Connor421 (1 review written)

Spoke to Sumera who was very helpful and searched for everything I asked her to even though I changed my mind a few times!… Read Full Review

Report this review
★★★★☆

“Gatwick to Luton return”

Written on: 02/09/2016 by Velez312 (1 review written)

Difficulty in completing booking on website but efficiently resolved by phone call… Read Full Review

Report this review
★☆☆☆☆

“DO NOT BOOK WITH THESE PEOPLE. I wish I had taken a...”

Written on: 01/09/2016 by Itsabdul_s (1 review written)

DO NOT BOOK WITH THESE PEOPLE. I wish I had taken a look at this company's 1 star reviews before purchasing my ticket. Now I am stranded in the UK with my flight to Bali tomorrow apparently cancelled for which I just got contacted TODAY. They are not answering my phone calls anymore and keep putting me on hold or hanging up on my face. I have paid 1000 pounds for tickets for 2 and another 4000 for my hotel. There goes all my money. This is the worst agency you can ever deal with… Read Full Review

Itsabdul_S's Response to Itsabdul_s's Review

Written on: 02/09/2016

Update: this issue has now been resolved and all expenses and inconveniences are promised to be taken care of and compensated for. Therefore I would like to take my review back, thank you.

Reply to this comment

Rfe1's Response to Itsabdul_s's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Dream World Travel are the best”

Written on: 01/09/2016 by Ayesha356381 (1 review written)

I've had the best holiday having a member of dream world travel giving me my best holiday ever she is the best and she's amazing she gave me a good package and she communicated very well she's really good at understanding. She took everything in mind and went along with the best she could give me a holiday package from London to Frankfurt Germany your the best keep up with the great work and may god bless you Sumera your one women who really does the work accurately without us having to say… Read Full Review

Report this review
★★★★★

“I am writing to inform you how wonderful the service...”

Written on: 31/08/2016 by firasud (1 review written)

I am writing to inform you how wonderful the service at this agency is. I was struggling so hard to find a flight within my budget and this company helped me find a really cheap deal under my price range! The members of staff are very kind and helpful. She was very patient and went out of her way to get me the greatest offer I could possibly have. She was very very smart and knew how to treat her customers. She left me very happy and more than satisfied with the tickets she found me. She is a… Read Full Review

Report this review
★★★★★

“Getting The Job Done !!!”

Written on: 31/08/2016 by ahasnain (1 review written)

I purchased this ticket at last moment & contact this company and spoke with an agent, he was very helpful, assisted in getting me a great deal with less connivance. Really appreciate the service. He has great manner and is prompt in delighting the throughout the call… Read Full Review

Report this review
★★★★☆

“Booking a flight to and from South America”

Written on: 31/08/2016

He was very helpful, finding a flight for me, sending me information via e-mail and facilitating the whole process which initially seemed quite confusing for me. I appreciated his phone calls and polite, courteous manner. Hopefully all will be well when I finally make the journey!… Read Full Review

Report this review
★★★☆☆

“not raving about dreamworld.”

Written on: 31/08/2016 by andrewgayson (1 review written)

Originally found a great deal price wise with Dreamworld for our short break to Malaga. Received confirmation then 4 days later I got a call from then to tell me they could not meet my needs and I was asked if I could go on different dates. With work commitments and having my children them dates only I could not alter my arrangements. Dreamworld was good enough to accommodate all 6 of us in business class going out to Malaga but coming home myself and my daughter had to take a separate… Read Full Review

Report this review
★★★★★

“He was very helpful to sort out the booking & did the...”

Written on: 25/08/2016 by oxCobb327 (1 review written)

He was very helpful to sort out the booking & did the job as per satisfaction of customer. Would recommend it to other customers.wish him best of luck in his future career. … Read Full Review

Report this review
★★★★★

“Direct.to Vegas.”

Written on: 18/08/2016 by Spurs6 (1 review written)

Namira, superb service, very efficient got a direct flight to Vegas in 2mins . Now that's what I call service. Would recommend this firm to my family and friends… Read Full Review

Report this review
★☆☆☆☆

“messed about +++”

Written on: 15/08/2016 by DrOliverS (1 review written)

Booked in Feb. to fly to south Africa in July. Chose to go via Frankfurt rather than direct, good saving and very short stop over. Chose not to go via Istanbul even though cheaper Had booked hotels trips etc. All worked around meeting up with our son working out there. After lots of trying to contact them near the time was told had to change to Swiss air via Zurich. they looked ok so agreed. then looked for them on line 10 days before and said they had been cancelled. Phoned again. This time… Read Full Review

Swol's Response to DrOliverS's Review

Written on: 25/09/2016

Very similar experience to you with the same flight path planned....basically they wait for the cheapest flights and that's what they'll offer you. They will have made a profit as Turkish Air flights were cheaper than Lufthansa..

Reply to this comment

Rfe1's Response to DrOliverS's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 2 Comments
★★★★☆

“Great service!!”

Written on: 10/08/2016 by RickyKincaid (1 review written)

The person who assisted me in booking a last minute ticket was very helpful and gave me good advice. I was very pleased with the service… Read Full Review

Shahpar's Comment

Written on: 21/08/2016

When i booked my ticket, I had some problem and when I called, your agent was polite and patient. he answered all my questions and in a short time he solved it and the problem and the booking went fast .I had a good experience with dream world travel will definitely recommend it to friends:)

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“AVOID!!!!”

Written on: 10/08/2016 by ELI5- (1 review written)

I bought my ticket 3 month earlier but they booked the wrong one. I asked to change it because it was not what I asked for. But they ignored my e-mails a lot. I called many times to ask them like "please correct the wrong flight". and they said it was their mistake so they could change it with no extra fee each times, but it ever happened. Finally I asked "please cancel everything because you can't correct the wrong flight" and they said "actually this ticket is not allowed to cancel so your… Read Full Review

Rfe1's Response to ELI5-'s Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“DO NOT BOOK FLIGHTS WITH THIS COMPANY”

Written on: 06/08/2016 by RFE1 (1 review written)

I have had a similar experience to many others on this Forum. TAKE MY ADVICE, DO NOT BOOK ANY FLIGHTS WITH THIS COMPANY (which has its UK base in Ealing Broadway, London). I booked a flight from Manchester to South Africa in March 2016. One week before departure date in July 2016, Dream World Travel said that they could not honour the original contract and tried to make me pay extra for other flights, plus change my travel plans. I refused and demanded a refund, which took ages to come through… Read Full Review

Traveller39's Response to RFE1's Review

Written on: 16/08/2016

i'm having similar problems.. what further action can we take? i;m prepared to go as far as we can..

Reply to this comment

Rfe1's reply to Traveller39's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment

Rfe1's Response to RFE1's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 3 Comments
★★★★☆

“Good staff bad company”

Written on: 06/08/2016 by Reagand147 (1 review written)

The person that attented the chat has been very helpfull and kind, trying to help with the information of the flight. Happy with the staff of the company, but not with the company indeed… Read Full Review

Report this review
★★★★★

“Great experience”

Written on: 03/08/2016 by errumfatima (1 review written)

I booked my tickets going on family holidays to Canada and Mr Moez Siddiqi from dream travel found a good deal for us but for some unforeseen circumstances we can go and have to cancel our trip due to my daughters illness and on medical grounds can't travel. Called mr Moez and he is so sympthatic and he helped us a lot to plan the trip again hopefully in October I am really happy he is great and was very prompt to resolve the matter thankyou so much… Read Full Review

Report this review
overview