Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.9 / 5
407
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Dream World Travel - www.dwtltd.com

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★★★☆☆

“The service needs improving”

Written on: 01/04/2016 by Luzw359 (1 review written)

I have been using dwtl for the past two years and the service was ok but this time,it was full of disappointments, worries and lack of communication between staff.The Lady that answers phones is like she doesn't have a clue of what she is doing. she can't even answer basic questions and i missed my flight because of that, they don't tell you extra charges until you have booked your flight.. The sales assistant was helpful… Read Full Review

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★★★☆☆

“Avoid travelling with dwt !”

Written on: 30/03/2016 by George098 (1 review written)

AVOID AVOID AVOID travelling with dwt!!! I had a return flight and they cancelled my return because they use third and fourth travel agents outside UK to do their bookings! hence there is no gurantee that your flight is fully confirmed. I went through so much hasel, grief and sheer worrying that I might not be able to get back to UK. Their staff are all asians but use fake christian names to pretend that they are an all English company! and most don't even speak proper English! I strongly… Read Full Review

Guestguestguestwtf's Response to George098's Review

Written on: 16/04/2016

it is registered here......looking for the relevant authority to complain to here in the UK

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★★★★★

“would definitely book with dream travel again-...”

Written on: 28/03/2016 by flybabe (1 review written)

would definitely book with dream travel again- cheapest flights and very helpful staff !… Read Full Review

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★☆☆☆☆

“FAKE TICKETS STAY AWAY”

Written on: 26/03/2016 by Banbury2016 (1 review written)

DO NOT BUY THEY SELL FAKE TICKETS I End up paying on check in desk £1728.00 To carry on my journey because our tickets were FAKE… Read Full Review

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★★★★★

“Great deal ”

Written on: 26/03/2016 by 228Hastings (1 review written)

Very good very happy … Read Full Review

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★★★★★

“Nimra is the best”

Written on: 24/03/2016 by Katjack (1 review written)

Fantastic communication got tickets early as staying in hotel few nights before very helpful. Nimra was brilliant thanks to her I can have peace of mind and enjoy my holiday. Plus the company give you return tickets at same time as outward tickets which most companies don't!!!! Usually have to wait 24 hours before outward flight to print off tickets!!!! Thanks Nimra you are the best x… Read Full Review

Skyrocketuk's Response to Katjack's Review

Written on: 27/03/2016

Read all bad reviews before dealing with DWT

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★★★★☆

“Superb service by the person I dealt with ”

Written on: 24/03/2016 by ADJE50 (1 review written)

 I purchased our tickets to Ghana from Dream World recently and the person I dealt with is a genius and a real gentleman if it comes to customer service. I do solemnly recommend Dream World to anyone that requires some good deals and respectful treatment when doing business with travel agents… Read Full Review

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★☆☆☆☆

“Stay away please!!!!”

Written on: 24/03/2016 by ReaganMiller136 (1 review written)

I have booked flight tickets with this travel agent, nowhere on the booking screen was stated that i had to purchase baggage allowance separately, and the airline is a star alliance member so i automatically assumed it was included. I was told when my tickets where issued i can call the airline and purchase baggage allowance, the next day when i called them up to ask when i'm going to receive my e-ticket, i was told i will not receive my e-tickets 3 weeks before departure date because the… Read Full Review

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★☆☆☆☆

“They ask for more money before the flight day”

Written on: 21/03/2016 by Coraz198 (1 review written)

They ask for more money, one day before the flight date. They ask for more money, one day before the flight date. They ask for more money, one day before the flight date. They ask for more money, one day before the flight date. They ask for more money, one day before the flight date… Read Full Review

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★★★★★

“Ahmed was a great support in booking flights to mauritius”

Written on: 19/03/2016 by CeciliaHicks (1 review written)

very helpful and accomodating. would definately use again and recommend to others. fantastic service with friendly staff who were happy to help… Read Full Review

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★☆☆☆☆

“awful communication and did not give flight we had...”

Written on: 18/03/2016 by Jessie86 (1 review written)

Booked flight four months in advance. Received confirmation at the time but then two days before departure, received different flight tickets. Company said they picked "most convenient" alternative flight for us (but failed to let us know or ask our opinion) and self-proclaimed that they are "a good company". Email reply even got my name wrong, highlighting to me just how little this company appears to listen or seems to even care. They had failed to tell us of this change, despite stating they… Read Full Review

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★★★★★

“Absolutely wonderful”

Written on: 16/03/2016

I am a new traveler and very nieve about it all, Ahmed guided me through my flight booking with a lot of wonderful, friendly, cheerful advice. Very promptly answering both my calls (and there were several) and emails. I now look forward to a great holiday. Thank you Ahmed. I would advise anyone to use Dream World Travel… Read Full Review

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★☆☆☆☆

“Please avoid by any means”

Written on: 11/03/2016 by reeltas (2 reviews written)

On Thursday over the phone paid over £2600 for 5 tickets but no e-ticket or confirmation will be given. Advised me to wait for 24 hours to receive the tickets. However, as soon as I gave card details for full payment as you would normally do for expedia or e-bookers and receive your tickets. But NOT with this company. I was advised that they have only taken £500 as deposit but remaining amount I must pay by BACS and then i will receive email with their bank details. Was not happy at this time… Read Full Review

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★★★☆☆

“Helpful, Competitive, Problem when Printing”

Written on: 06/03/2016 by Loveko136 (1 review written)

Very helpful and competitive prices, I've recommended them to several friends. The only problem I had was printing the E-ticket it wouldn't print from email and when I did manage to print the font was too small to read… Read Full Review

Skyrocketuk's Comment

Written on: 06/03/2016

Read all bad reviews before using DWT. Claims can be made under section 75 credit card

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★★★★☆

“well done Dream World Travel”

Written on: 04/03/2016 by Omiahmed (1 review written)

The dream World Travel adviser that I dealt with was very helpful and patient, he listen carefully to my requirements for the best price and more baggage allowance not forgetting the shortest trip possible in that budget. I am pleased to say that he managed to book our two tickets with the least amount of fuss and with a good quality airline. The adviser for Dream World Travels was the 3rd travel adviser that I had spoken and the best, as I had rang other companies such as Southall Travel and… Read Full Review

Skyrocketuk's Response to Omiahmed's Review

Written on: 06/03/2016

take your money and no tickets

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★★★★☆

“flights to turkey”

Written on: 03/03/2016

The service received was very professional was given a choice of flights and times to fly and the staff were very attentive to my requirements.Just a little mix up with our names but was sorted all tickets have be received and now atol cirtificate for both names.So did feel all avenues covered.Staff very friendly and will use the company again… Read Full Review

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★☆☆☆☆

“AVOID! AVOID! AVOID !”

Written on: 02/03/2016 by RebekahMills (1 review written)

Having paid for my flight, Heathrow to Kuala Lumpur in the beginning of November,I received my e ticket in January after having to phone and ask for it. I left for Heathrow by coach, a 4 hour journey to check in,and was told at the desk my ticket was invalid and I could not board the plane.I phoned dream world travel who said they would rectify the problem,but on my second attempt was told again at the check in desk that I was still unable to board as my ticket was used. Dream world travel… Read Full Review

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★★★★★

“Mr Ahmed is very efficient”

Written on: 01/03/2016 by ArvinShah (1 review written)

Mr Ahmed was very kind, helpful and very efficient. He did his best to find the best deal for me. Would definitely recommend him to all my friends and family… Read Full Review

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★☆☆☆☆

“AVOID AVOID.”

Written on: 26/02/2016 by Wise414 (1 review written)

I paid for my ticket in Dec to travel 3/03/15 I still haven't received my e-ticket… Read Full Review

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★★★★☆

“happy with the service”

Written on: 25/02/2016 by uoCross488 (1 review written)

My agent was great and The communication we had was good and I got my e ticket issued on time… Read Full Review

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