Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.9 / 5
422
76% of users recommend this
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★★★★★

“HIGHLY RECOMMENDED SUPERB EXPERINCE”

Written on: 09/06/2016 by ALYIA (1 review written)

I was extremely satisfied with dream world travel, has proven to be very courteous and helpful from the very beginning, trying to organize at the best our trip. Thanks a lot … Read Full Review

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★★★★★

“Good experience”

Written on: 08/06/2016

It was my first time to book my flight online and i'm so glad that i chose dream world travel.at first i was hesitant because there are some reviews that the agency is fake but there are also good reviews so i decided to take the risk:) When i booked my ticket, he immediately called me to ask about my flight details.he was so polite and patient.he answered all my questions.i also talked to another agent who is also very friiendly.overall,i had a good experience with dreamworld travel.i will… Read Full Review

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★☆☆☆☆

“shocking ”

Written on: 05/06/2016 by 73Gilliam (1 review written)

Worst things we did was to book with these people booking was wrong couldn't get any one to sort it out still trying to get some one to answer my email and phone calls.please don't waste your money on this company Will be seeing them in court… Read Full Review

Catiasantos's Comment

Written on: 05/06/2016

OMG we had a bad experience also,today we meant to fly from bodrum to istanbul & from istanbul to gatwick.
Got to the aeroport at 1am English time and been told by turkish airlines that the agent travel have not paid for our tickets.
Stay there over 10 hours trying to get someone to help us out with my 6 years old daughter sleeping on the floor as she was tired.
At 10 am English time finally got in touch the dream world travel but they didn't seam very interest to know that we are costumers not them .
All the ridiculous excuses they were given us blaming the turkish airlines when clear we seen the paperwork from them as a proof that the travel agent did not pay for our flight return.
We had to buy new tickets and are only able to flight tomorrow.
Could not get hold of a manager which I find it absolutely ridiculous.
Believe or not the first option they gave us was to fly back to stand step in a flight with 3 stops over 24 hours can you believe it after everything we been through...
No respect towards costumers and the advisor clearly wanted us to travel on the most economic way to the agent.
Will complain also about them to AOL & Retail Ombudsman

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★★★★★

“He really really helped me book a ticket. It was an...”

Written on: 05/06/2016 by Hayesfj45 (1 review written)

He really really helped me book a ticket. It was an awesome price and he was very kind,patient, and spoke in a very very nice manor… Read Full Review

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★★★★☆

“Very friendly and professional , absolute satisfaction ”

Written on: 05/06/2016 by Carpenter455 (1 review written)

It was the first time I had contacted World Travel and within one hour of time I received a call back. My query was dealt in a very good and professional way. The consultant was very polite and guided me in a professional way through out gave me the best offer. The timing for my connecting flight were absolute great so I ddint need to wait too long at the airport Over all I am very thankful to World Travel that he rang me back to confirm that I had received all emails and further helped… Read Full Review

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★★★★★

“A good experience”

Written on: 04/06/2016 by peter24242544 (1 review written)

Hi there I recently booked flights to America through Dream World Travel and have to praise the company for the help and guidance I was given, especially a kind chap, in my eyes this guy went beyond the call of duty to help me out as after booking my flights I phoned him a couple of months later and asked him if it was possible to get my partner on the same flights and he came up with the goods. The cost of the flights were the lowest I could get and yet they were the most convenient a good… Read Full Review

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★★★★☆

“Great fast service”

Written on: 03/06/2016 by Paulie333 (1 review written)

Would like to say how happy i was with the fast speedy service that he provided me with, quick with getting me what i wanted and at a great price too, was very helpful in talking me through the payment service which was new to me and did everything i asked of him. Would definately being using Dream World Travel again as i travel every year, calling this number and asking for him will be my first call… Read Full Review

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★★★★★

“Smart and helpful staff and service!”

Written on: 01/06/2016 by Eliza16 (1 review written)

I booked a flight to Vienna and unexpectedly had some problems with finding the best return journey. Each time I contacted the office or e mailed I was delighted that my queries were dealt with so promptly. Every one of the staff are polite and extremely helpful. They did a fantastic job and I now have the best flights possible for me… Read Full Review

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★★★★★

“Very reliable and professional ”

Written on: 30/05/2016 by LukasO'Leary (1 review written)

I have been contacted within one hour after I had left a voicemail on the phone of world travel. The consultant was very helpful and answered all my questions and guided me through my booking. A very good and helpful aproach. All the timings for my connection flight were absolutely spot on just a good planing from the beginning Thanks so much to the person I dealt with from World Travel who showed professionisum and excellent behaviour over the phone :)… Read Full Review

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★☆☆☆☆

““awful communication and did not give flight I had ”

Written on: 24/05/2016 by Coffeysi231 (1 review written)

 AVOID AVOID AVOID”“worst experience ever” “awful communication and did not give flight we had… Read Full Review

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★★★★★

“Nice travel agency”

Written on: 21/05/2016 by rosinilde (1 review written)

Im very happy with the services made by the person I dealt with , he was kind and helpfull. Because I try to buy my ticket online but i had some problems and he was the only one help me fix it. Thank you very much to the person I dealt with you was and are the best travel agent! I got my tickets for holiday because of you!… Read Full Review

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★☆☆☆☆

“AVOID AVOID. ”

Written on: 20/05/2016 by Toothfairy252000 (1 review written)

I booked flight for my elderly relatives to the states and when they arrived at airport they was told they was not on flight. DWT had not paid airline. When DWT was contacted instead of apologies and then sorting out new flight. All they wanted to do was give a refund. Which is no good when your at airport. They then wanted them to pay addition £900 each to get flight same day. After lots of call and even having phone put down on them, they agreed to pay and they got on flight. But flight… Read Full Review

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★★★★★

“Excellent service and very efficient ”

Written on: 19/05/2016 by Damalissteph (1 review written)

I was looking to book 4 tickets to NYC over December. She contacted me over chat and offered her services. I took her details and contacted her a few weeks later when I was ready to book. She was extremely reliable and responded to my e mails almost immediately. She found me a great deal on the flights and got them all booked and paid for very efficiently without causing me any trouble. She has also been following up with me after the flights were paid for and this makes makes for excellent… Read Full Review

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★★★★★

“Great service at Dream World Travel”

Written on: 18/05/2016 by Mamagordon (1 review written)

I am sorry but I have to mention the agent who took over a chat on Monday. He called me immediately regarding my search for a cheap flight to Barbados on Air Canada. The service I received from this young man is second to none. He was very articulate and understood my needs. His manner was excellent with a bit of humor at intervals. What I like best is the fact that he was very patient to search for a cheap flight for me. He made it possible for me to travel and see my family in Barbados… Read Full Review

Woodworldmissions's Response to Mamagordon's Review

Written on: 03/06/2016

THANK YOU FOR YOUR SERVICE
YOUR SERVICE WAS VERY GOOD.

Sales & Reservation Consultant

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★★★★★

“Excellent service ”

Written on: 17/05/2016

I've always enjoyed a fantastic service from dream world. Very professional and helpful and patient in assisting me in making the right decision. I've used them for over 6 years. Never disappointed . I have recommended dream world to friends and family and they have all been very satisfied… Read Full Review

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★★★★★

“Good services”

Written on: 15/05/2016 by iwLevesque1952 (1 review written)

I have been in ticketing transaction with dream world travel for a year now i really admire the services your advisors offers to customers such as Competency,customer care as well as effective communication between their customers.i also currently recommend a friend to dream world travels for travel services.very excellent job… Read Full Review

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★☆☆☆☆

“DO NOT BOOK”

Written on: 14/05/2016 by Zoet1963 (1 review written)

If I could rate this company lower than 1 star I would. THEY ARE TERRIBLE. SPEND A BIT MORE AND BOOK ELSEWHERE. The 5 star reviews are definitely fake. They take your money promise to refund you and then you have to chase them with call backs. Really bad customer service no one actually cares about your issue. They just want your money and keep you on hold. Run away from this company with everything you can. So disappointed. Definitely an issue with the management/team as a whole. No cohesive… Read Full Review

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★★★★★

“Very good service”

Written on: 13/05/2016 by BenField71 (1 review written)

I found the website easy to use and the speed of confirmation and ticketing excellent. When I had to change a couple of details, the phone was answered very promptly and he was very helpful. I will use Dream World Travel again… Read Full Review

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★★★★★

“Trip to Madrid”

Written on: 12/05/2016

The company rep was excellent. She took the initiative to give me a call back when my first enquiry didn't work out. She then sorted out a tailor made package with lots of options for me to find the best fit for flights and hotel. She kept me informed with regular updates to make the process as simple and expedient as possible. I would highly recommend her to friends and family… Read Full Review

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★☆☆☆☆

“DO NOT USE DREAMWORLD TRAVEL!! THEY ARE CON-ARTISTS!!!”

Written on: 04/05/2016 by ltDobson487 (1 review written)

I booked with them in December 2015 to go to Mauritius in April 2016 with Turkish Airlines. My dad booked on the same flight with netflights. One week before the flight, the travel agent called me to say that Turkish Airlines had put up the flight and I needed to pay £100 extra in order to get the ticket. This sounded unbelievable as I had already paid in full, so I called Turkish Airlines and they said I had a booking but it got cancelled because the agent hadn't paid the airfare. Dreamworld… Read Full Review

Skyrocketuk's Comment

Written on: 06/05/2016

Real concerns about where peoples money is going to and what it is being used for!

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