Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.8 / 5
496
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Dream World Travel - www.dwtltd.com

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★★★★☆

“Florida family vacation 2017”

Written on: 20/09/2016 by AndyKZ (1 review written)

Very pleased with the telephone and subsequent email service from Dream World Travel. The travel consultant was particularly helpful in resolving issues with the website, and obtaining us a good deal… Read Full Review

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★★★★☆

“Good Service”

Written on: 20/09/2016 by Dempsey310 (1 review written)

The booking and dispatch all went smoothly so would use them again… Read Full Review

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★★★★☆

“Good Service”

Written on: 20/09/2016 by Dempsey310 (1 review written)

The booking and dispatch all went smoothly so would use them again… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COST”

Written on: 19/09/2016

When u first contact this company all is good, we booked and paid for our tickets in June 2015 to fly in October to Australia, Was given written confirmation all booked and paid. Waited for etIckets to arrive,then finally called 5 days before we were due to fly to be told AIRLINE cancelled flights, had to pay extra to get on a earlier flight, via Abu Dhabi 11 wait, Phuket 6 hour wait, change of london airport hotel booking extra cost,being lead to believe this was all airlines fault, finally… Read Full Review

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★★★★★

“My client was good and helpful and most grateful for...”

Written on: 17/09/2016 by greatab1976 (1 review written)

My client was good and helpful and most grateful for his support… Read Full Review

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★☆☆☆☆

“AVOID DWTLD LIKE A PLAQUE!!! MY WHOLE TRIP IS RUINED NOW!”

Written on: 13/09/2016 by baha300 (1 review written)

I wish I never booked with them and read all the negative reviews first before even considering buying through them. Booked 4 tickets online in June to travel back home with the family in September. All went smoothly and confirmation came within minutes assuring my booking is complete. After 2 weeks, I realised there were no e-tickets sent, which felt a bit strange as most travel agencies send them within 24 hours. Decided to contact them through their online chat, which is absolutely useless… Read Full Review

Rfe1's Response to baha300's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★★★★★

“Great service”

Written on: 13/09/2016 by 465Ward (1 review written)

He was great, and transaction was excellent… Read Full Review

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★★★★☆

“flight tickets to america”

Written on: 13/09/2016 by Jayla351 (1 review written)

hi there once again I have had a good experience with dream world travel Sumera was pleasant and helpful and did her best to get me the flights I requested to her thank you. On a down side there accounts department requested a photo copy of my bank card and passport which was after payment had been approved I do not know what the law is on photo copying these documents but it does not seem right… Read Full Review

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★★★★★

“Fantastic service team!”

Written on: 12/09/2016 by unfaray (1 review written)

This is the first time ive booked through a travel agent and I must admit I am extremely satisfied with the service I received from them. I presented them with quite a challenge regarding changing my tickets twice in which they accommodated me to the fullest. They sorted out the issue with the airline promptly, kept me updated and kept the expenses damage to a minimum. I would never be able to get such a great deal anywhere else! Definitely worth booking though them, as they are uk based as… Read Full Review

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★★★★★

“Excellent”

Written on: 11/09/2016 by Deonc228 (1 review written)

Wow, the Dream World make me very happy and make things very easy for me, mostly their staff are very good, flexible, friendly, answer me at any time i want and even helping me to direct me what to do, i am very please with them.Any of my next booking will always be Dream world… Read Full Review

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★★★★★

“Great work ”

Written on: 10/09/2016 by colincrichlow0 (1 review written)

I couldn't make a payment online. He was extremely helpful made the reservation on help confirm everything by email. Would definitely recommend the great service I received… Read Full Review

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★★★★★

“Very happy with the service given. ”

Written on: 10/09/2016 by ChasityO'Neal198 (1 review written)

I booked my flight to Sri Lanka yesterday through dream world. The agent who gave me advice was very helpful. Thank you very much. I will definitely recommend my friends to use dream world… Read Full Review

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★★★★★

“very good service”

Written on: 10/09/2016 by Jamier42 (1 review written)

The service given was fantastic, he ensured that i was fully satisfy with my booking and further contacted me to ensure i didn't lost my booking. I thank him for his kindness and perseverance in ensuring all was finalised and there was no error with inforamation given and recied during booking. Great customer service, thanks again… Read Full Review

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★☆☆☆☆

“Don't ever book with them”

Written on: 09/09/2016 by 157Jarvis (1 review written)

Had to chase them for tickets after all payments done 2-2,5 months ago.found out no tickets booked. Went through terrible mental stress.at last minute cancelled it as they were not able to provide any tickets. Will never book with them.when you call them for tickets they will keep you on hold for long times and ask to call back later.after days of suffering had to buy ticket at last minute from different place. At least got the refund few days later… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★★★★★

“Very Simple”

Written on: 08/09/2016 by sharonlowry2016 (1 review written)

I was searching flights on line and a flight consultant chat box offering help came up. I gave the details and within minutes the consultant had sourced me the cheapest options of what I was looking for. Sumera was excellent and very helpful and efficient. I got a great deal on my flights and will definitely use Dream World Travel for future bookings. At each stage of booking Sumera checked that everything was satisfactory and rang to make sure I received my E tickets and everything was… Read Full Review

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★★★★☆

“Good service all-round ”

Written on: 08/09/2016 by KailaMelton (1 review written)

Great customer service, good price and efficient work ethics...... Good job for the after sales and customer care… Read Full Review

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★★★★★

“Best price compared”

Written on: 08/09/2016 by Hodgesgz381 (1 review written)

I didnt find this price anywhere else. The service was quick. Didnt have to wait for the tickets… Read Full Review

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★★★★★

“very happy”

Written on: 07/09/2016 by 19700130 (1 review written)

I was very happy with the service I received from Dream World Travel. I have received my etickets and they are booked with the airline… Read Full Review

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★★★★☆

“Easy to use website”

Written on: 07/09/2016 by Grani (1 review written)

I recently booked a trip to Canada through Dream World Travel. My online consultant was very helpful and professional. The only down side was that the cost of the trip was more than advertised on the website - but such is life!… Read Full Review

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★☆☆☆☆

“Do NOT Book with Dream World Travel”

Written on: 06/09/2016 by Athenak1946 (1 review written)

We booked Luthansa flights through Skyscanner back in Feb. Thought nothing of it until D.W. contacted us months later to say the flights were overbooked and could they get us some alternative flights? We hadn't even realised we'd booked through them and not direct with airline but No problem, we said. Now after some detective work it turns out the original flights were never paid for. D.W. took our money, then waited till 2 weeks before our holiday to try and book us the cheapest tickets they… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
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