Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.9 / 5
373
78% of users recommend this
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★★★★★

“Quick, Efficient and Friendly Service ”

Written on: 19/04/2016 by IjKh (1 review written)

My tickets were booked with the help of Ahmed. He was very approachable and gave us a great price for my family and I. We were also given a great set of seats and he was very helpful with making sure we got the best deal for the busy holiday period. Very pleased with the service!… Read Full Review

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★☆☆☆☆

“worst experience ever”

Written on: 16/04/2016

booked and paid for tickets I didnt get... they ignored email and then eventually admitted the airline would not release the ticket ...long story short is that I was held to ransom for an extra payment for luggage... I still dont have a ticket stating my allowances... to be honest I would have been cheaper booking direct with the airline...it only seemed cheaper with dream world travel because they are less than scrupulous in their dealings I had been told luggage meals etc were all… Read Full Review

Paulinebrook's Comment

Written on: 17/04/2016

Speak to Ealing Trading Standards

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Guestguestguestwtf's Comment

Written on: 17/04/2016

I will...ticket now issued today by the airline

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★★★★★

“Good Service”

Written on: 11/04/2016 by Rhysl250 (1 review written)

I was served by a sales person by the name of Ahmed. He was very efficient and clear about the details and the price. I will not hesitate to book my flighr again with Ahmed again… Read Full Review

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★★★★☆

“Tickets ”

Written on: 06/04/2016 by SloaneWooten (1 review written)

Nimra is really good she done good job brief me properly happy with service keep it up… Read Full Review

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★★★★★

“Ari Tickets purchase”

Written on: 04/04/2016 by WilliamLax (1 review written)

I wolud like to thank you for a great service and for finding competitive prices for my air tickets to Portugal. I will definetly come back and will be happy to reccomned your services to my friends and family. Thank you once again. … Read Full Review

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★★★★★

“Best service received by ahmad. Really helpful guy”

Written on: 04/04/2016 by Kaileeq442 (1 review written)

Was taking quote online for my tickets received a call an instant.received a best sale consultant call ever really helpful in every way.help me with everything i need.Great communication will recommend their site if you looking for cheap and helpful service then thats the place. I am really happy with the price i got. As i am going with child and infant so i was looking for the window seat and baby cot to have my journey more pleasant and i got what i wanted he book me with windows seat in… Read Full Review

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★★★☆☆

“The service needs improving”

Written on: 01/04/2016 by Luzw359 (1 review written)

I have been using dwtl for the past two years and the service was ok but this time,it was full of disappointments, worries and lack of communication between staff.The Lady that answers phones is like she doesn't have a clue of what she is doing. she can't even answer basic questions and i missed my flight because of that, they don't tell you extra charges until you have booked your flight.. The sales assistant was helpful… Read Full Review

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★★★☆☆

“Avoid travelling with dwt !”

Written on: 30/03/2016 by George098 (1 review written)

AVOID AVOID AVOID travelling with dwt!!! I had a return flight and they cancelled my return because they use third and fourth travel agents outside UK to do their bookings! hence there is no gurantee that your flight is fully confirmed. I went through so much hasel, grief and sheer worrying that I might not be able to get back to UK. Their staff are all asians but use fake christian names to pretend that they are an all English company! and most don't even speak proper English! I strongly… Read Full Review

Guestguestguestwtf's Response to George098's Review

Written on: 16/04/2016

it is registered here......looking for the relevant authority to complain to here in the UK

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★★★★★

“would definitely book with dream travel again-...”

Written on: 28/03/2016 by flybabe (1 review written)

would definitely book with dream travel again- cheapest flights and very helpful staff !… Read Full Review

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★☆☆☆☆

“FAKE TICKETS STAY AWAY”

Written on: 26/03/2016 by Banbury2016 (1 review written)

DO NOT BUY THEY SELL FAKE TICKETS I End up paying on check in desk £1728.00 To carry on my journey because our tickets were FAKE… Read Full Review

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★★★★★

“Great deal ”

Written on: 26/03/2016 by 228Hastings (1 review written)

Very good very happy … Read Full Review

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★★★★★

“Nimra is the best”

Written on: 24/03/2016 by Katjack (1 review written)

Fantastic communication got tickets early as staying in hotel few nights before very helpful. Nimra was brilliant thanks to her I can have peace of mind and enjoy my holiday. Plus the company give you return tickets at same time as outward tickets which most companies don't!!!! Usually have to wait 24 hours before outward flight to print off tickets!!!! Thanks Nimra you are the best x… Read Full Review

Skyrocketuk's Response to Katjack's Review

Written on: 27/03/2016

Read all bad reviews before dealing with DWT

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★★★★☆

“Superb service by the person I dealt with ”

Written on: 24/03/2016 by ADJE50 (1 review written)

 I purchased our tickets to Ghana from Dream World recently and the person I dealt with is a genius and a real gentleman if it comes to customer service. I do solemnly recommend Dream World to anyone that requires some good deals and respectful treatment when doing business with travel agents… Read Full Review

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★☆☆☆☆

“Stay away please!!!!”

Written on: 24/03/2016 by ReaganMiller136 (1 review written)

I have booked flight tickets with this travel agent, nowhere on the booking screen was stated that i had to purchase baggage allowance separately, and the airline is a star alliance member so i automatically assumed it was included. I was told when my tickets where issued i can call the airline and purchase baggage allowance, the next day when i called them up to ask when i'm going to receive my e-ticket, i was told i will not receive my e-tickets 3 weeks before departure date because the… Read Full Review

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★☆☆☆☆

“They ask for more money before the flight day”

Written on: 21/03/2016 by Coraz198 (1 review written)

They ask for more money, one day before the flight date. They ask for more money, one day before the flight date. They ask for more money, one day before the flight date. They ask for more money, one day before the flight date. They ask for more money, one day before the flight date… Read Full Review

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★★★★★

“Ahmed was a great support in booking flights to mauritius”

Written on: 19/03/2016 by CeciliaHicks (1 review written)

very helpful and accomodating. would definately use again and recommend to others. fantastic service with friendly staff who were happy to help… Read Full Review

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★☆☆☆☆

“awful communication and did not give flight we had...”

Written on: 18/03/2016 by Jessie86 (1 review written)

Booked flight four months in advance. Received confirmation at the time but then two days before departure, received different flight tickets. Company said they picked "most convenient" alternative flight for us (but failed to let us know or ask our opinion) and self-proclaimed that they are "a good company". Email reply even got my name wrong, highlighting to me just how little this company appears to listen or seems to even care. They had failed to tell us of this change, despite stating they… Read Full Review

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★★★★★

“Absolutely wonderful”

Written on: 16/03/2016

I am a new traveler and very nieve about it all, Ahmed guided me through my flight booking with a lot of wonderful, friendly, cheerful advice. Very promptly answering both my calls (and there were several) and emails. I now look forward to a great holiday. Thank you Ahmed. I would advise anyone to use Dream World Travel… Read Full Review

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★☆☆☆☆

“Please avoid by any means”

Written on: 11/03/2016 by reeltas (2 reviews written)

On Thursday over the phone paid over £2600 for 5 tickets but no e-ticket or confirmation will be given. Advised me to wait for 24 hours to receive the tickets. However, as soon as I gave card details for full payment as you would normally do for expedia or e-bookers and receive your tickets. But NOT with this company. I was advised that they have only taken £500 as deposit but remaining amount I must pay by BACS and then i will receive email with their bank details. Was not happy at this time… Read Full Review

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★★★☆☆

“Helpful, Competitive, Problem when Printing”

Written on: 06/03/2016 by Loveko136 (1 review written)

Very helpful and competitive prices, I've recommended them to several friends. The only problem I had was printing the E-ticket it wouldn't print from email and when I did manage to print the font was too small to read… Read Full Review

Skyrocketuk's Comment

Written on: 06/03/2016

Read all bad reviews before using DWT. Claims can be made under section 75 credit card

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