Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.8 / 5
506
74% of users recommend this
? Ask our helpful community of experts about this product or company
Dream World Travel - www.dwtltd.com - Ask a question now

Media Gallery for Dream World Travel - www.dwtltd.com

Dream World Travel - www.dwtltd.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“Worst Sales People”

Written on: 20/11/2016 by uaWard181 (1 review written)

Yesterday I was on chat and I asked her the status of my ticket which I never received, I made a booking 10 days ago and didn't receive any booking confirmation. I went on chat and some lady popped up. I asked her the status of my ticket and she just said that "We are not allow to help online people" " you need to email some Ali" , I was like I have a flight in a day and I just need help !!! She continuously kept on denying and never gave me a support. I WILL NEVER BOOK A FLIGHT WITH THIS… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Don't be tempted by their website as I was”

Written on: 19/11/2016 by 1988Turner (1 review written)

Dreamworld's website seems attractive if you are in a hurry, and they do have a physical address in a nice W. London suburb as stated. Other than that, they are operating a sham where you make a reservation, get a confirmation (but no e-ticket) only to discover (if you check-which no one does) than they have cancelled the reservation and not rebooked anything. This they eventually did (in my case) on the correct flight, i.e. the same one as in the original booking. However, this new had a new… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“No Customer Support and Help”

Written on: 19/11/2016 by Marshall495 (1 review written)

I booked a flight on 10th November and I never received a ticket which they said will be sent within 24 hours. I have to travel on 20th November and still I have no tickets, I called 40 times ! Only I heard was that manager is not there, the concerned person will come after 12, 3 times a lady shut the phone on my face couple of days ago, GOD ! she is so rude and their english is such bad , I can never think that they are based in London. I am so much disappointed with this service and I am… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Easy and fast”

Written on: 19/11/2016 by Devyn141 (1 review written)

i found that the agency were really fast cooperative and really easy to use… Read Full Review

Report this review
★☆☆☆☆

“DWT is a nightmare!”

Written on: 18/11/2016 by NyasiaReeves362 (1 review written)

I booked a flight last month and when I got to the airport nobody found my reservation. I have asked DWT the day before for my e-ticket but they only sent me the e-ticket 2 hours before the flight and with my name misspelled so I had to buy another flight...After this DWT told me that I did't appear on time for the flight and that they were not responsible for that, which is not true at all. I'm already in touch with citizens advice, and I will do anything to get my money back and a… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Very Good Service”

Written on: 16/11/2016

Good customer service at DTW, he worked very hard to sort out my flight and managed to sort out a good deal. even when the airline made a mistake, done his best to rectify the problem even calling me after his shift time. … Read Full Review

Report this review
★☆☆☆☆

“A DREADFUL EXPERIENCE”

Written on: 14/11/2016 by Nathan462 (1 review written)

This was an experience I would not like to go through again. We booked flights to Hawaii and although everything appeared to be alright at first we became increasingly concerned as our holiday approached. I had to make many phone calls in attempts to obtain information and confirmation that the flights had definitely been booked. During the course of our concerns several different people answered the phone and it wasn't always possible to understand what they were saying. We were often passed… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“I am very happy to have booked my flight with dream...”

Written on: 14/11/2016 by Sandra998 (1 review written)

I am very happy to have booked my flight with dream world, she was very patient with me even when I asked irrelevant questions . She was very calm and took her time to explain everything for me, she is a very good listener and good sales person. Thank you… Read Full Review

Report this review
★★★★★

“Excellent service !!!!!!!!”

Written on: 13/11/2016 by Maoriwahine (1 review written)

Although it took 4 phone calls the service your staff gave me was excellent. Although I had booked Air China on line with you It now transpires there contract had ended. I am delighted to say that at no extra cost you have secured my flight with Quantas. I am one happy lady. Thank you … Read Full Review

Report this review
★☆☆☆☆

“Terrible Service”

Written on: 06/11/2016 by vivianchen7 (1 review written)

They are running a sham. Yes, the prices seem low but one week before I was to fly from the UK to the US, I find that my ticket had been cancelled. Incredibly sneaky. I called airline (Virgin Atlantic) as I had been able to see my booking on their website a few days after booking. They informed me that the booking had been cancelled for non payment and I had no seat. Checked my bank account and found that I had been charged when I made the booking and no refund had been given. Unfortunately, I… Read Full Review

Rfe1's Response to vivianchen7's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Competitive Prices”

Written on: 30/10/2016

I have had a great experience from start to finish. I was a little sceptical at first about booking my ticket as price was so cheap I really thought there was some catch because as they say if it looks too good to be true then it must be but I honestly had nothing to be concerned about as everything went smoothly with my booking up to the time of receiving my ticket. Thanks Dream World for saving me a absolute fortune in air fares… Read Full Review

Report this review
★★★★★

“Best lrice quick service .”

Written on: 27/10/2016 by McDermott390 (1 review written)

Five star rating for the person I dealt with and Dream world Travel. Excellent service and best competitive pricing for booking flights to any destination. … Read Full Review

Report this review
★★★★★

“Best ever ”

Written on: 24/10/2016 by MayraShaffer361 (1 review written)

Yes I've received my ticket and it's was a great experience I will be using Dream World Traveling any time I'm trand best service I will definitely recommend to a friend. Thanks Dream World Travel… Read Full Review

Report this review
★★★★★

“Good experience”

Written on: 20/10/2016 by ioMcGregor199 (1 review written)

After booking with Dreamworld travel i an very happy to say it was a good experience and i will be booking with them again. Thankyou to the agent who was very helpful and curteous. Tickets arrived on time response time was great. Very happy. They are also one of the travel agents tat ifder the most competitive prices for long haul flights check them out… Read Full Review

Report this review
★★☆☆☆

“Not ticketed until day of flight”

Written on: 17/10/2016 by Diya459 (1 review written)

Found through Sky Scanner, price of the flights from London to New York was very cheap (less than £400). We had reservations with Virgin Atlantic and were all set to go. However, on the day of the flight I arrived at the airport, and strangely we did not have seats on the plane. I had a reservation number and had online checked into the app but did not have tickets. I frantically called up their customer service, who said they would email our tickets to us. 15 desperately long minutes later… Read Full Review

Report this review
★★★★☆

“Good experience”

Written on: 17/10/2016 by J.leaver (1 review written)

After booking with Dreamworld travel i an very happy to say it was a good experience and i will be booking with them again. Thankyou to the agent, who was very helpful and curteous. Tickets arrived on time response time was great. Very happy. They are also one of the travel agents tat ifder the most competitive prices for long haul flights check them out… Read Full Review

Report this review
★☆☆☆☆

“Booked flights to amsterdam checked the flight details...”

Written on: 12/10/2016 by AngieRankin80 (1 review written)

Booked flights to amsterdam checked the flight details booking had been cancelled contacting company tomorrow and depening on how that converation goes depends on the part 2 of this … Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“A great deal of stress, worry and upset”

Written on: 09/10/2016 by Kadence287 (1 review written)

This company very nearly completely spoit our honeymoon. We booked flights from London to Singapore in November 2015 to fly September 2016. Payment had been taken twice for the flights and after some persistence for a couple of weeks after the event, our second payment was refunded. When our e-tickets had not arrived a few weeks before travel I decided to check our booking with the airline only to be told that Dream World Travel had reserved our seats then not paid for them within the… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Tickets booked to Thailand ”

Written on: 07/10/2016 by Bollocks1969 (1 review written)

Good service with the agent being very helpful and finding the flight best suited to my needs, will use again… Read Full Review

Report this review
★★★★★

“Great price, fast service and friendly”

Written on: 02/10/2016 by Valery91 (1 review written)

I had to get tickets urgently for a flight to Montego Bay. He offered the best price for the time we needed to travel. Will definitely use this company again. I have friends that travel regularly and I know that they would use what I recommend. Would have appreciated an upgrade seeing as I had booked a group of tickets… Read Full Review

Report this review
overview