Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.9 / 5
396
78% of users recommend this
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Dream World Travel - www.dwtltd.com

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★★★★☆

“Great fast service”

Written on: 03/06/2016 by Paulie333 (1 review written)

Would like to say how happy i was with the fast speedy service that he provided me with, quick with getting me what i wanted and at a great price too, was very helpful in talking me through the payment service which was new to me and did everything i asked of him. Would definately being using Dream World Travel again as i travel every year, calling this number and asking for him will be my first call… Read Full Review

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★★★★★

“Smart and helpful staff and service!”

Written on: 01/06/2016 by Eliza16 (1 review written)

I booked a flight to Vienna and unexpectedly had some problems with finding the best return journey. Each time I contacted the office or e mailed I was delighted that my queries were dealt with so promptly. Every one of the staff are polite and extremely helpful. They did a fantastic job and I now have the best flights possible for me… Read Full Review

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★★★★★

“Very reliable and professional ”

Written on: 30/05/2016 by LukasO'Leary (1 review written)

I have been contacted within one hour after I had left a voicemail on the phone of world travel. The consultant was very helpful and answered all my questions and guided me through my booking. A very good and helpful aproach. All the timings for my connection flight were absolutely spot on just a good planing from the beginning Thanks so much to the person I dealt with from World Travel who showed professionisum and excellent behaviour over the phone :)… Read Full Review

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★☆☆☆☆

““awful communication and did not give flight I had ”

Written on: 24/05/2016 by Coffeysi231 (1 review written)

 AVOID AVOID AVOID”“worst experience ever” “awful communication and did not give flight we had… Read Full Review

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★★★★★

“Nice travel agency”

Written on: 21/05/2016 by rosinilde (1 review written)

Im very happy with the services made by the person I dealt with , he was kind and helpfull. Because I try to buy my ticket online but i had some problems and he was the only one help me fix it. Thank you very much to the person I dealt with you was and are the best travel agent! I got my tickets for holiday because of you!… Read Full Review

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★☆☆☆☆

“AVOID AVOID. ”

Written on: 20/05/2016 by Toothfairy252000 (1 review written)

I booked flight for my elderly relatives to the states and when they arrived at airport they was told they was not on flight. DWT had not paid airline. When DWT was contacted instead of apologies and then sorting out new flight. All they wanted to do was give a refund. Which is no good when your at airport. They then wanted them to pay addition £900 each to get flight same day. After lots of call and even having phone put down on them, they agreed to pay and they got on flight. But flight… Read Full Review

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★★★★★

“Excellent service and very efficient ”

Written on: 19/05/2016 by Damalissteph (1 review written)

I was looking to book 4 tickets to NYC over December. She contacted me over chat and offered her services. I took her details and contacted her a few weeks later when I was ready to book. She was extremely reliable and responded to my e mails almost immediately. She found me a great deal on the flights and got them all booked and paid for very efficiently without causing me any trouble. She has also been following up with me after the flights were paid for and this makes makes for excellent… Read Full Review

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★★★★★

“Great service at Dream World Travel”

Written on: 18/05/2016 by Mamagordon (1 review written)

I am sorry but I have to mention the agent who took over a chat on Monday. He called me immediately regarding my search for a cheap flight to Barbados on Air Canada. The service I received from this young man is second to none. He was very articulate and understood my needs. His manner was excellent with a bit of humor at intervals. What I like best is the fact that he was very patient to search for a cheap flight for me. He made it possible for me to travel and see my family in Barbados… Read Full Review

Woodworldmissions's Response to Mamagordon's Review

Written on: 03/06/2016

THANK YOU FOR YOUR SERVICE
YOUR SERVICE WAS VERY GOOD.

Sales & Reservation Consultant

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★★★★★

“Excellent service ”

Written on: 17/05/2016

I've always enjoyed a fantastic service from dream world. Very professional and helpful and patient in assisting me in making the right decision. I've used them for over 6 years. Never disappointed . I have recommended dream world to friends and family and they have all been very satisfied… Read Full Review

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★★★★★

“Good services”

Written on: 15/05/2016 by iwLevesque1952 (1 review written)

I have been in ticketing transaction with dream world travel for a year now i really admire the services your advisors offers to customers such as Competency,customer care as well as effective communication between their customers.i also currently recommend a friend to dream world travels for travel services.very excellent job… Read Full Review

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★☆☆☆☆

“DO NOT BOOK”

Written on: 14/05/2016 by Zoet1963 (1 review written)

If I could rate this company lower than 1 star I would. THEY ARE TERRIBLE. SPEND A BIT MORE AND BOOK ELSEWHERE. The 5 star reviews are definitely fake. They take your money promise to refund you and then you have to chase them with call backs. Really bad customer service no one actually cares about your issue. They just want your money and keep you on hold. Run away from this company with everything you can. So disappointed. Definitely an issue with the management/team as a whole. No cohesive… Read Full Review

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★★★★★

“Very good service”

Written on: 13/05/2016 by BenField71 (1 review written)

I found the website easy to use and the speed of confirmation and ticketing excellent. When I had to change a couple of details, the phone was answered very promptly and he was very helpful. I will use Dream World Travel again… Read Full Review

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★★★★★

“Trip to Madrid”

Written on: 12/05/2016

The company rep was excellent. She took the initiative to give me a call back when my first enquiry didn't work out. She then sorted out a tailor made package with lots of options for me to find the best fit for flights and hotel. She kept me informed with regular updates to make the process as simple and expedient as possible. I would highly recommend her to friends and family… Read Full Review

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★☆☆☆☆

“DO NOT USE DREAMWORLD TRAVEL!! THEY ARE CON-ARTISTS!!!”

Written on: 04/05/2016 by ltDobson487 (1 review written)

I booked with them in December 2015 to go to Mauritius in April 2016 with Turkish Airlines. My dad booked on the same flight with netflights. One week before the flight, the travel agent called me to say that Turkish Airlines had put up the flight and I needed to pay £100 extra in order to get the ticket. This sounded unbelievable as I had already paid in full, so I called Turkish Airlines and they said I had a booking but it got cancelled because the agent hadn't paid the airfare. Dreamworld… Read Full Review

Skyrocketuk's Comment

Written on: 06/05/2016

Real concerns about where peoples money is going to and what it is being used for!

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★★★★★

“great customer service........”

Written on: 29/04/2016 by Johnson80 (1 review written)

I was unable to pay for my flight online, but the customer service team were great and able to provide me with the same online offers. Within minutes my booking was confirmed and itinerary emailed. Great service, i will definitely recommend to friends… Read Full Review

Skyrocketuk's Comment

Written on: 06/05/2016

Avoid !!!!!!!!!!! Keep saying they will change dates. But didn't

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★★★★★

“FANTASTIC SERVICE”

Written on: 29/04/2016 by O'Nealhk436 (1 review written)

He was amazing quick efficent helpful, i love buying tickets from you guys, definately the cheapest fares… Read Full Review

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★★★★★

“very good flight infomation”

Written on: 26/04/2016 by 178Guzman (1 review written)

Obtained very good deal and gave options also very patient with customer whilst considering their options… Read Full Review

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★★★★★

“I called the agent Ahamed today to he helped me he is...”

Written on: 25/04/2016 by BrennanChandler1973 (1 review written)

I had a very good experience with the agent who help me today by the names of ahamed he helped me with everything I asked and he also gave me the best advice and what was the best I was really happy with the out come good customer care.I will recommend this company to all my friends… Read Full Review

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★★★☆☆

“Sufficient Service”

Written on: 25/04/2016

I have been dealt with one of the online agent i forgot the name, he dealt with me very professionally and he solved my problem with in a day. As I couldn't go on to the day I was supposed to but he changed my flights on my request and I somehow managed to go to my home. Thanks… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 24/04/2016 by 13Roberts (1 review written)

Flights changed while we were already on holiday with limited email access. Imagine our surprise when we arrive at the airport only to be told I was being separated from my 4 and 7 year old children. we had to pay over $900 to be put onto our original flight that was booked! I called as soon as I landed to claim back the money as Virgin advised the travel agent changed the flights. Got cut off numerous times and passed from person to person having to explain my situation to each of them. No… Read Full Review

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