Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.8 / 5
522
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★★★★★

“Very responsive service”

Written on: 28/12/2016 by JocelynTorres (1 review written)

I booked my flight with an adviser who was very responsive at all times. I then had to find a similar flight for my mom and he helped me organise this, finding me the last seat at a good price on my same flight. I had been looking at other flight search engines and everything appeared to be booked, so I was grateful that he managed to find this for me. In fact, he came up with other alternative solutions which were worthy of consideration. I thought the service I received was great and would… Read Full Review

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★☆☆☆☆

“Worst agency ever”

Written on: 21/12/2016 by Clintonb109 (1 review written)

Cancel my ticket after 6 months without any reason… Read Full Review

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★☆☆☆☆

“I had booked a flight for my holiday trip, they have...”

Written on: 21/12/2016 by AbuforAbu (1 review written)

I had booked a flight for my holiday trip, they have ruined my trip. They ammended my ticket many times and asked for more money again and again. They said seats are full and made so many reasons of giving me an unwanted flight on more money. It is a company full of unprofessional persons who are very rude or always busy in having lunch ! I would never book again and one more thing , all the positive reviews on this site must be fake as they don't show such a positive service. Fake and rude… Read Full Review

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Rfe1's Response to AbuforAbu's Review

Written on: 22/07/2017

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“Do Not Book With This Company !!! ”

Written on: 17/12/2016 by 369Frost (1 review written)

Originally we booked a flight to America in September, the money withdrawn and a confirmation email received but nothing else. We left it a few weeks and contacted the offices for more information. We were told that the seats from the airline had not been allocated and to call back 1st November, then 20th November, then 1st December, days before we were due to fly, being fobbed off by various employees. I called the airline and they said that there was a problem that they could do nothing about… Read Full Review

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Rfe1's Comment

Written on: 22/07/2017

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★★★★★

“Brilliant ”

Written on: 16/12/2016 by Curranyu279 (1 review written)

I live on a island and some time we don't get good costings ....found this company on web ...have to say up till today there service has been great and when I need to arrange more than one flight would not go to anyone else and as I write this have passed on details to my friend they have gone out of there way to help… Read Full Review

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★★★★★

“Fantastic service.”

Written on: 13/12/2016

I was very impressed with the service I received from Dream World Travels. I had problems with a certain airline in relation to my flight from London to Chicago and Dream World Travels really did save the day. An employee working for Dream Travels was exceptionally helpful and was there for assistance. Customer service is Fantastic with Dream Travels and I would recommend Dream Travels to anyone. I look forward to buying tickets through Dream Travels again in the near future… Read Full Review

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★★★★★

“very good service”

Written on: 06/12/2016

i am very satisfied with the service i have received the person whom was serving me showed very good customer care and followed my case from beginning to end… Read Full Review

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Shen0523's Comment

Written on: 08/12/2016

Thank you so much, Sumera. This is the first time that I use this website. Sumera is pretty patient. 谢谢你(means thank you).

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★☆☆☆☆

“Very Rude”

Written on: 03/12/2016 by Linzgrayshock (1 review written)

These people are very rude, I called to their customer support and after 5 or 6 calls when I finally found someone to talk was a lady, I insisted her to update me regarding the flights but she was not responding me in a positive way. She went away on hold and line went off. Again I called, I spoke to some guy with irrelevant english. He did not know how to talk to customers I guess. He was so rude that he shut the phone over my face. I can never thought of booking my flights with Dream World… Read Full Review

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Rfe1's Response to Linzgrayshock's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“Prices are different :/”

Written on: 02/12/2016

I wanted to book a flight, I came from cheapflight and when I called they said the price I am looking is introductory price and is no more available. My question is that when that price is not available then why do you advertise? It is fake !… Read Full Review

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Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“Not professionals”

Written on: 02/12/2016 by BrunsMan2 (1 review written)

I am on chat since half an hour , I have asked someone nomi to find me some flights from jfk to lhr, it has been more than half hour I guess and still no response. I am messaging again and again but this guy is not responding me. This nomi is either sleeping or what, I asked this person to transfer me to hazel as my friend booked from her. nomi did not bother to listen to me. I cannot wait more, I am booking from expedia. Thanks for wasting my time. I was supposed to book 9 tickets. … Read Full Review

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Rfe1's Response to BrunsMan2's Review

Written on: 22/07/2017

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★★★★★

“Customer service”

Written on: 30/11/2016 by Finn314 (1 review written)

I had good customer service buying my ticket and she very good and very fast on répondit to my email Good luck… Read Full Review

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★★★★★

“First-class Service”

Written on: 30/11/2016 by 175Donnelly (1 review written)

After days of searching for a flight that suited my needs and budget, I actually selected Dream World Travel. I am very satisfied with the service provided by their member of staff. They pulled out all stops, even at their expense, to secure the booking. I would totally recommend you give them a try first, before anyone else… Read Full Review

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★☆☆☆☆

“Worst Worst and more Worse !”

Written on: 21/11/2016 by henceitmore2 (1 review written)

Couple of days ago I was on chat with someone, I asked her about the ticket status on which she clearly said she is not allowed to tell about the online bookings. I insisted her to tell me as she works in a same company but she kept on denying that she will not tell me about my tickets. Worst company, Worst people, Worst staff with no knowledge of customer handling. They are so rude and reluctant to help customers. I was so surprised at the lady that she was so rude in replying and not… Read Full Review

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Rfe1's Response to henceitmore2's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“Worst customer support”

Written on: 21/11/2016 by AndreasWilson335 (1 review written)

Couple of days ago I was on chat with someone, I asked her about the ticket status on which she clearly said she is not allowed to tell about the online bookings. I insisted her to tell me as she works in a same company but she kept on denying that she will not tell me about my tickets. Worst company, Worst people, Worst staff with no knowledge of customer handling… Read Full Review

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Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“They don't know how to talk to customers”

Written on: 20/11/2016 by HectorMcManus (1 review written)

Yesterday I was on chat with some lady, I asked her that I have not received my tickets and I made a booking some 10-15 days back. Can I please get the tickets information? She simply said " We are not allowed to tell anything about online tickets" , I was like WHY? she said" talk to someone named Ali" . I was in a hurry and I just needed a status but she kept on denying to help me. I think they are not aware of the tickets . She went away like that without helping me. May GOD bless the… Read Full Review

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Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“No tickets given ! Bad Service”

Written on: 20/11/2016 by Connell312 (1 review written)

They had taken my money and never gave me a ticket. I kept on checking my ticket on BA site and I never found. I kept on calling and kept on being said that you will get your tickets 2 days before, 3 days before and etc. I have wasted a lot of time and energy besides my money. I must say that they are not even interested to help their travelers !… Read Full Review

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Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“Worst Sales People”

Written on: 20/11/2016 by uaWard181 (1 review written)

Yesterday I was on chat and I asked her the status of my ticket which I never received, I made a booking 10 days ago and didn't receive any booking confirmation. I went on chat and some lady popped up. I asked her the status of my ticket and she just said that "We are not allow to help online people" " you need to email some Ali" , I was like I have a flight in a day and I just need help !!! She continuously kept on denying and never gave me a support. I WILL NEVER BOOK A FLIGHT WITH THIS… Read Full Review

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Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
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★☆☆☆☆

“Don't be tempted by their website as I was”

Written on: 19/11/2016 by 1988Turner (1 review written)

Dreamworld's website seems attractive if you are in a hurry, and they do have a physical address in a nice W. London suburb as stated. Other than that, they are operating a sham where you make a reservation, get a confirmation (but no e-ticket) only to discover (if you check-which no one does) than they have cancelled the reservation and not rebooked anything. This they eventually did (in my case) on the correct flight, i.e. the same one as in the original booking. However, this new had a new… Read Full Review

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Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
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★☆☆☆☆

“No Customer Support and Help”

Written on: 19/11/2016 by Marshall495 (1 review written)

I booked a flight on 10th November and I never received a ticket which they said will be sent within 24 hours. I have to travel on 20th November and still I have no tickets, I called 40 times ! Only I heard was that manager is not there, the concerned person will come after 12, 3 times a lady shut the phone on my face couple of days ago, GOD ! she is so rude and their english is such bad , I can never think that they are based in London. I am so much disappointed with this service and I am… Read Full Review

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Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★★★★★

“Easy and fast”

Written on: 19/11/2016 by Devyn141 (1 review written)

i found that the agency were really fast cooperative and really easy to use… Read Full Review

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