BusinessPro Designs - www.businessprodesigns.com Reviews

★★★★☆
3.8 / 5
76% of users recommend this
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★★★★☆

“web design and SEO”

Written on: 12/02/2014

We've been happy with Business Pro Design's work. Although we have often been slow to respond to issues and updates, they have been patient and helpful and we have got exactly what we wanted from the service… Read Full Review

Businessprodesigns's Comment

Written on: 13/02/2014

Many thanks for your frank feedback, look forward to serve you again.

- Raj

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★★★★★

“Happy with website”

Written on: 30/01/2014 by BrentSchaefer (1 review written)

I am pleased to report that i am most pleased with the work of Business Pro Designs. They have been most helpful along every step of the process. Thank you to Robby Spencer for all his dedication!! Cheers… Read Full Review

Businessprodesigns's Response to BrentSchaefer's Review

Written on: 06/02/2014

Many thanks for your review. A frank feedback serves as a food for champions.

- Raj

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★★★★★

“Real Estate Website”

Written on: 30/01/2014 by NEPAHomesLLC (1 review written)

The team over at BusinessPro Designs were very professional and provided great customer service. They did a fantastic job redesigning my real estate website and gave me all of the features that I requested. It took a little longer than I expected for them to complete the site, but in the end they delivered a great product. Thank you… Read Full Review

Businessprodesigns's Response to NEPAHomesLLC's Review

Written on: 06/02/2014

Many thanks for taking time out to write this review, appreciate it.

- Raj

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★★★★☆

“Very happy, exactly what i wanted!”

Written on: 29/01/2014 by AustralCloud (1 review written)

I am really happy with the quality control and consistent account manager Ethan. He was able to make sense of what I needed when I gave him very little criteria or direction. Nothing was too much for them and when I changed my mind, there was no bad attitude, in fact my opinion was encouraged as Ethan wanted to make sure that I was happy with the end product. I found Ethan quite personable and a really friendly voice that I enjoyed chatting with every couple of days. I will definitely think… Read Full Review

Businessprodesigns's Response to AustralCloud's Review

Written on: 06/02/2014

Many thanks for taking time out to write this review, we look forward to serve you again.

- Raj

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★☆☆☆☆

“I would never work with BusinessPro Deisgns”

Written on: 28/01/2014

BusinessPro Design is a ripoff. They promise the world 100% satisfaction and don't deliver, even 1%. They missed 9 out of 10 phone conferences, put in writing work was completed and it was not to get the next payment,and missed every deadline, which they laid out. Never, never, never.... work with any of the people affiliated with BusinessPro Designs. The only thing I can say positive is the are very nice when they do lie to you. Please, don't fall for it. It cost me over $3,000.00… Read Full Review

Businessprodesigns's Comment

Written on: 06/02/2014

Dear Customer - I am Raj, CEO at BusinessPro Designs.

We take extreme care to ensure we deliver to customers as per agreed scope and have done it for most of our customers.

However, I acknowledge that things do go wrong some time. In such a case, there is a clearly laid out escalation mechanism to resolve the issue.

It seems, in your case, it has not gone the way you wanted it. I offer you unconditional assistance directly from my side. From your comments, I am not able to make out your Name or contact details. Please write to me and I will resolve it for you.

My sincere apologies for any inconvenience caused to you.

- Raj

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Susanmusleh's Comment

Written on: 11/02/2014

Raj,
Thank you for reaching out. I have tried to contact you via a LinkedIn invitation. I did try to keep this private. And with all due respect I have been volleyed around the chain of command for a full refund.
This is the only contract agreement which was made; on 22nd day of August (month), 2013 (year), between: BPD and Touch Me Info-Pods. The contract was to end Nov. 8th
I am a hardworking, entrepreneur who believed BusinessPro Designs was a reputable company and would complete the tasks as stated in the contract.
Task 1. Simply re-write my current flash website in HTML5. The new website was to look like exactly like my current website, (with the Social being changed to Non-Profits). What I have received from BPD is not even close. Nothing on the front end even fits entirely on the page. In addition there is no consistency across devises or browsers, which was the reason for the website to be written in HTML5.
It was made clear that I have a design patent; therefore all devise screens, (digital signage, web, tablet, mobile, etc.) and all browsers; (Safari, IE, Chrome, Yahoo, Firefox, etc.) were to look like the demo that I approved. Which BPD said they created for my approval.
Please check the link BPD used to show me my entire website was written in HTML5. In an e-mail dated September 5th, I was assured the entire new website had been written in its entirety. I was thrilled.
However I questioned the validity of this new website being written in HTML5, because if this link is correct as promised in writing; BPD is showing me the finished HTML5 with all the videos loaded, and I pointed out that was not in the contract. So again I asked specifically then, if this new HTML5 website is the finished project you are showing me it with all the icons and the functioning videos? The answer was yes. So I paid the next payments requested. I thought BPD found an easy way to make the customer happy, and would only have to change the social icons to non-profit icons. Given BPD stated consistently the HTML5 was done entirely, as stated on a September 5th e-mail I made the next payments. Total to date $3,660
Task 2. Create an e-commerce site – one was thrown together without asking me anything. In fact the site was not even started until I reminded my dedicated manager the only contract signed was to expire in a 12 days. There also was bait and switch where I was asked to pay $1,600.00 for the e-commerce site which was in the original contract. I did ask for an outline, a timeline and a new contract for the $1,600 (paid on 9/9/13) but no-one followed up with the requests to consummate the deal. In fact I am the one who reminded my dedicated account manager the reason why I had to pay so early is so that all the front end and the back end would work together. On Oct 30th I formally reviewed with the programmer and account manager the HTLM5 was not done. In fact the contract would be up very soon and I have nothing to show for it. It was clear to me at that moment I had been had.
Task 3. Consulting the chain of command. At least 90% of the time I had a scheduled meeting with my dedicated programmer he had been stood up or kept me waiting for him for him to answer the phone or Skype. After countless no shows, no e-mails, I made it clear to programmer first - standing me up or being late for phone meetings would not be tolerated. It happened again, the very next time. So going up the chain of command, I make it clear to my dedicated account manager, I do not appreciate being stood up and my time is important. Again, the very next time, both of them stood me up for 6 days. Their executive manager called and unconditionally apologized, over the phone and in writing. He acknowledged the inappropriateness of BPD’s customer relations, then acknowledged my missed investment opportunity and promised it would not happen again. And the very next time, my dedicated account manager literally stood up again for another week. Incredulous!
I am tired of the promises, the excuses, and losing my investors by extending those promised deadlines. BPD failed me and those communities I wanted to help.
To date I have still not seen the real - finished and loaded website written in HTML5, and I have not been consulted on my specifications of my e-commerce site. Not only have I lost $3,660.00, I have wasted time, and most importantly I have lost the momentum for important investors I have been courting since 2008.
Raj, the last I heard from my account managers; executive manager, via a message (which was left while I was out of the country) is “Please know our intentions were sincere” – Great but that doesn’t help. I literally have nothing I can use; the HTML5 had to fit on one page. That was promised, but not delivered. E-commerce doesn’t matter if my patented design was not followed.
This was my business, my contribution, my hope for communities bonding together in one voice. I am devastated.

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Donotdobusinesswithbusinessprodesigns's Comment

Written on: 18/02/2014

I wanted to reach out again, since it has been a week since this was posted. Please respond.

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Donotdobusinesswithbusinessprodesigns's Comment

Written on: 25/02/2014

Thank you for your attention to this matter. While I have not heard from anyone at BPD, I do see they are populating my demo. However, as I have asked from the start and in the contract: my patented design needs to fit on the screen, just as my website does. And it needs to fit the screen on all devises and on all browsers. So, before your team gets too much further; would you make sure the guys who are working on this achieves the desired objectives. In addition maybe if you ask... they will replace the social orange button and icons to the non-profits orange navigation button and icons. As you can see I have had no luck. I really appreciate your attention to this matter.

Still Frustrated

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Markpalmer's Comment

Written on: 19/02/2014

I totally agree with this comment.

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Donotdobusinesswithbusinessprodesigns's Comment

Written on: 20/02/2014

Hi,

Thanks for the support. I am hoping since the CEO, asked me to reach out, he will respond. Let's keep our fingers crossed!

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★★★★☆

“Assessement of BusinessBro Designs”

Written on: 28/01/2014

Very good service, slight issues with language barrier every now & then but overall very happy. Their interpritation of our needs and requirements are good and they give us regular calls and good advice. I would like if they werea little more proactive in tellings us about the latest "thing" thats happeneing.They're very good prompting interaction on social media, thereby bringing people back to your pages again & again… Read Full Review

Businessprodesigns's Comment

Written on: 06/02/2014

Many thanks for taking time out to write this review, we look forward to serve you again.

- Raj

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★★★★★

“Great Work”

Written on: 26/01/2014

BPD helped in creating a mobile application that is used to locate, hail, and pay taxi drivers on your phone. Working with Rudolf and his team was a great experience. I would recommend them to anyone with confidence… Read Full Review

Businessprodesigns's Comment

Written on: 06/02/2014

Many thanks for taking time out to write this review, we look forward to serve you again.

- Raj

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★★★★☆

“website design and development”

Written on: 20/01/2014 by advancefroml2p (1 review written)

My name is Carl from advance from l2p driving school I found the man we dealt with to be a good dedicated and most helpful consultant who has goon the extra neath to achieve a successful outcome… Read Full Review

Businessprodesigns's Response to advancefroml2p's Review

Written on: 06/02/2014

Many thanks for taking time out to write this review, we look forward to serve you again.

- Raj

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★★★★★

“SEO services and Facebook page”

Written on: 18/01/2014 by AirHartAviation (1 review written)

I have been with Business ProDesign for two years now. I have found my account manager to be very knowledgeable and helpful. They have been great about making recommendations to improve my Google rankings. They recently created a Facebook fan page and will also be doing a Twitter account. They do a lot of the posting for me which is very helpful. They are very reasonably priced for the work that you get. When choosing a company to help with your SEO it's hard to know who you can trust. I'm glad… Read Full Review

Businessprodesigns's Response to AirHartAviation's Review

Written on: 06/02/2014

Many thanks for taking time out to write this review, we look forward to serve you again.

- Raj

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★★★★★

“google listings and web page”

Written on: 16/01/2014 by ABCSTRIPELLC (1 review written)

Hi, I like to take a few minutes to Thank, Business Pro design for helping my company with Google listings and Web page, It was a very good experience working with you. I am very please with the quality of the work. I will recommend Business Pro Design to any one that I come in contact that is in need of such services. All of the time that I and to talk to one of your representative, they were always very courteous and polite. Always answered all of my questions and concerns... Once again Thank… Read Full Review

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★★★★☆

“Good service for a reasonable price”

Written on: 09/01/2014 by GolfBallsUnlimited (1 review written)

We have been using their SEO service for over 3 months and so far we are very satisfied. They provide detailed work plans, reports and keep us updated. I would recommend them to any small business looking for a reasonable SEO service… Read Full Review

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★★★★☆

“Testimonial for BusinessProDesign”

Written on: 29/12/2013 by 22Joshua11 (1 review written)

Testimonial for BusinessProDesign. From Clada Care Providers Ltd. I would have to say that over the years that BusinessProDesign worked on my website and working on keeping it up on the first page of Google has been a very good experience. I found him and the Management of BusinessProDesign to be very understand, supportive, and patient due to the fact that I knew nothing about setting up a website...and once it was up and running,, I would receive an SEO up date. I would like to take this… Read Full Review

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★★★★☆

“BusinessPro Designs Review”

Written on: 28/12/2013

We get a very good service from BusinessPro Designs, we are a customer for nearly 5 years now and they have helped us grow our business during that period. They help us grow by providing us with good,quick advice and quick implementation of changes. We hope, with the help of BusinessPro Designs to grow our business further in the coming years. We like very much that they implement our ideas quickly and efficiently. We would like if they were a bit more forward in telling us about the latest… Read Full Review

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★☆☆☆☆

“DONT USE THEM THEY ARE PATHETIC ”

Written on: 25/12/2013

Typical of most indian cultures promises of delivery and complete understanding but expectations are never met. They over commit to things and the lack of basic quality control is simply outstanding. i am surprised they have any business at all ! … Read Full Review

Arijitda's Comment

Written on: 14/10/2014

Hi,

My name is Arijit.

I am sorry to hear that you were unhappy with the services and I apologies unconditionally for any inconvenience caused.

We would be delighted if you give us an opportunity to resolve the issues for you.

Thanks & Regards,
Arijit
Chairman - Project Management

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Arijitda's Comment

Written on: 04/12/2014

Hi,

My name is Arijit.

I am sorry to hear that you were unhappy with the services and I apologies unconditionally for any inconvenience caused.

We would be delighted if you give us an opportunity to resolve the issues for you.

Thanks & Regards,
Arijit
General Manager - Operations

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★★★★★

“SEO Works with these guys”

Written on: 20/12/2013

We have found that BusinessPro has worked for us. They understand our business and just get stuck in… Read Full Review

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★★★★★

“Thanks for a great job!”

Written on: 11/12/2013 by madphoto (1 review written)

The team at Business Pro Designs were diligent and efficient in all my dealings with them. Craig, my designer listened carefully and looked at all my rough ideas and produced the simple solution to make my ideas work effectively. Along the way, I added content and altered certain graphic elements and 'buttons' the team took care of this promptly. Craig was very thorough and patient in all his phone 'tutorials' helping me to understand up-dating and adding content.As a result I have the website… Read Full Review

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★☆☆☆☆

“This company was to provide SEO service for my site....”

Written on: 05/12/2013 by Lufkel (1 review written)

This company was to provide SEO service for my site. To good to be true. All they were interested was my bank card #. The low special price was to be $400. They charged my account $191 three times. They were to charge $200 upfront then other $200 after website was in rated top 10 then pay other $200… Read Full Review

Arijitda's Response to Lufkel's Review

Written on: 14/10/2014

Hi,

My name is Arijit.

I am sorry to hear that you were unhappy with the services and I apologies unconditionally for any inconvenience caused.

We would be delighted if you give us an opportunity to resolve the issues for you.

Thanks & Regards,
Arijit
Chairman - Project Management

Reply to this comment

Arijitda's Response to Lufkel's Review

Written on: 04/12/2014

Hi,

My name is Arijit.

I am sorry to hear that you were unhappy with the services and I apologies unconditionally for any inconvenience caused.

We would be delighted if you give us an opportunity to resolve the issues for you.

Thanks & Regards,
Arijit
General Manager - Operations

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★☆☆☆☆

“cold calling - very unhappy”

Written on: 28/10/2013

I have a business in Australia and constantly receive calls from this company cold calling for business. It is very frustrating and one which i intend to take up with our communications minister, especially since I have repeatedly requested to be placed on their do not call register… Read Full Review

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★★★★☆

“FINALLY A WEB COMPANY I WILL WORK WITH 4EVER & REFER...”

Written on: 09/10/2013

I struggled a lot to get my eCommerce portal developed through few freelancers where i have spend huge money and it took to 3 months to just develop only few inner pages, Finally i searched on Google, website designing companies and i found businesspro designs and left an inquiry. A guy called me and he was really professional to handle all my queries and suggested me few functionality which i haven't thought about but yes he really did a good consultancy and i got convinced to start the… Read Full Review

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★☆☆☆☆

“Complete rip off”

Written on: 16/09/2013

Horrible horrible horrible. Waste of time/money/energy. They rarely get back to you in the estimated time they give you. They'll leave you hanging after they've taken your money. Don't go there… Read Full Review

Arijitda's Comment

Written on: 15/10/2014

Hi,

My name is Arijit.

I am sorry to hear that you were unhappy with the services and I apologies unconditionally for any inconvenience caused.

We would be delighted if you give us an opportunity to resolve the issues for you.

Thanks & Regards,
Arijit
Chairman - Project Management

Reply to this comment

Arijitda's Comment

Written on: 04/12/2014

Hi,

My name is Arijit.

I am sorry to hear that you were unhappy with the services and I apologies unconditionally for any inconvenience caused.

We would be delighted if you give us an opportunity to resolve the issues for you.

Thanks & Regards,
Arijit
General Manager - Operations

Reply to this comment

Arijitda's Comment

Written on: 15/10/2014

Hi,

My name is Arijit.

I am sorry to hear that you were unhappy with the services and I apologies unconditionally for any inconvenience caused.

We would be delighted if you give us an opportunity to resolve the issues for you.

Thanks & Regards,
Arijit
Chairman - Project Management

Reply to this comment
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