BusinessPro Designs - www.businessprodesigns.com Reviews

★★★★☆
3.7 / 5
73% of users recommend this
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★★★★★

“Fantastic to deal with ”

Written on: 25/02/2014 by Mayhemstrippers (1 review written)

Mayur and the team have been fantastic to work with , very prompt to get back to me on any questions I had . Love the website and would recommend them to everybody… Read Full Review

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★★★★☆

“Back Neck Website Review”

Written on: 24/02/2014 by susanjameson (1 review written)

Courteous and helpful project manager. The build has extended several weeks beyond when I thought it would be finished, but I acknowledge I have asked for extra features and modules. Also we have had a lot of problems with the Auspost calculator module. In the end this has turned out to be a problem with Auspost, not the web developer. So that issue has taken a lot of extra time to finally resolve. Overall I am very happy with the design and functionality of the website and it is good value for… Read Full Review

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★★★★★

“Business web design and email assistance”

Written on: 24/02/2014

The advisor has been exceptional & extremely patient. His knowledge & expertise have shone through & I have no hesitation in recommending him to my friends & clients… Read Full Review

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★★★★★

“Website Design & Mobile Responsive Platform”

Written on: 21/02/2014 by RCntry (1 review written)

In the 4 years that I have been with Business Pro Designs I have received excellent service from Sneha & Business Pro Designs regarding the changes to our websites rdcphotography.com. & donnascreativecakes.com Her patience, professionalism and thoroughness throughout the process with our website designs has made our experience seamless. I have learned a lot regarding JQuery Platform for our websites and learning the inner workings of making our sites mobile responsive through Sneha. She was… Read Full Review

Nilanjanabhowal's Response to RCntry's Review

Written on: 21/02/2014

excellent stuff Sneha
keep it up sis , we expect more of such reviews coming your ways and keep doing the good work that you have been doing .
Love u

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★☆☆☆☆

“High Pressure / Low performance”

Written on: 19/02/2014 by MARKPALMER (1 review written)

I found this company online. I have never done any research. I wish I had. They are very high pressured and hard to understand. Ordering out of country, I thought I would save money (FALSE). They charge you everytime you turn around and are always trying to push you into other products. DON'T fall for it. I gave them about $1100.00 to build a site for me. Very weak site at best. When it was done, it wouldn't work. My provider Blue Host even got on the phone with them on a confrence… Read Full Review

Markpalmer's Response to MARKPALMER's Review

Written on: 19/02/2014

Sorry, Blue Host is a great company, Dont use "BUSINESSPRO", YOU WILL BE DISSAPPOINTED

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Zacknjill's Response to MARKPALMER's Review

Written on: 27/02/2014

I completely agree with this. They just know how to push a customer for sales. Very weak technical expertise and project management.

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Businessprodesigns's Response to MARKPALMER's Review

Written on: 20/02/2014

Dear Mark,

I am Raj, CEO at BusinessPro Designs.

Let me firstly apologize to you unconditionally. While we take extreme care to delight our customers, things do go wrong some times.

I wish to discuss with you directly and find out the root cause. We will try to remedy the situation and I will ensure we improve our processes/people.

Please can I request you to touch base with me through contact us page on our website?

Many thanks
- Raj

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★★★★☆

“Kismet House, customer service is good, very polite people”

Written on: 19/02/2014

Over all I am happy with the way your company works. Although you need bit more experience in designing web page for care homes and residential homes in UK , so that you could have a better variety to offer.Having said that one big problem with my site that contact@kismethouse.co.uk never worked, I could never access to the account despite trying couple of times. If you can resolve that then I would have no issues. I find that your representatives are very polite and courteous which is always… Read Full Review

Venture16's Comment

Written on: 19/02/2014

Since my last review the customer support adviser, Frank was really helpful and promptly rectified the problem with in 20 minutes. I am very pleased with there service and would highly recomend them

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Donotdobusinesswithbusinessprodesigns's Comment

Written on: 20/02/2014

I am happy for you.

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★★★☆☆

“Guld Edge”

Written on: 18/02/2014 by guldedge (1 review written)

My new site was put together promptly and to my specifications. I have had many good comments from my customers about the site and my Google rating are coming back… Read Full Review

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★★★☆☆

“Guest”

Written on: 17/02/2014

Have mixed feeling it has taken one year to complete. You said he said and we did not mean that!!!!… Read Full Review

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★★★★☆

“Happy with work, good website but....”

Written on: 17/02/2014

Overall I was happy with the work carried out on my behalf. All work carried out on my website was as described and any issues were quickly addressed. My website was of good quality and looked great and after a few glitches my site was up and running. Unfortunately there were a few things that I was unhappy about, the cost. Admittedly my site was large and fairly complicated but for me the costs that were added after my original quote were too much for me. At almost every stage there was… Read Full Review

Donotdobusinesswithbusinessprodesigns's Comment

Written on: 20/02/2014

The bait and switch happened to me too! I am still waiting for Raj's reply.

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★★★★☆

“Aisling Career Guidance”

Written on: 16/02/2014

Satisfied with web site. Good support team. Would recommend to a friend and would consider using their services again… Read Full Review

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★★★☆☆

“too early to know”

Written on: 14/02/2014 by Ferruccio45 (1 review written)

still up tu the fist page but wanting 3rd payment allready to early to know if i will be fully satisfied… Read Full Review

Markpalmer's Response to Ferruccio45's Review

Written on: 19/02/2014

Stop paying them, you wont be happy.

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★★★★★

“Very Impressed, Will return again and again.”

Written on: 14/02/2014 by Coonawarradiscovery (1 review written)

When I was ready to upgrade to a new website after 13 years in business I was very diligent in researching the market to find the right person/company to handle my job. After speaking with Craig Brown from Business Pro Designs, I was convinced I had made the right choice. Craig was very easy to communicate with and understood what I was looking for right from the start. The fact that he followed up with a phone call after every email communication to ensure he understood what I was asking for… Read Full Review

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★★★★★

“jakerax.com”

Written on: 13/02/2014 by JakeraExclusive (1 review written)

Excellent experience. From start to finish I felt that Jason understood my requirements, proposed workarounds where problems were encountered and was very responsive. This resulted in an excellent product that completely met and exceeded my expectations, and was delivered within a very reasonable timeframe. I have nothing negative to say, nor do I have any critical feedback… continue doing what you are doing!!… Read Full Review

Businessprodesigns's Response to JakeraExclusive's Review

Written on: 14/02/2014

Many thanks for your kind words, look forward to serving you again.

- Raj

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★★★★☆

“Happy with service”

Written on: 13/02/2014 by SuzieQsdiytgfrw (1 review written)

Happy with the service thought did take a long time… Read Full Review

Businessprodesigns's Response to SuzieQsdiytgfrw's Review

Written on: 13/02/2014

Many thanks for your frank feedback, look forward to serve you again.

- Raj

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★★★★★

“Great Company”

Written on: 12/02/2014

Money does not buy everything, but great service is only generated through sincere people who truly care about their business and their reputation. I am very pleased with their services and I would recommend anyone who is interested in their A to Z internet presence. Those people truly care about their customers… Read Full Review

Businessprodesigns's Comment

Written on: 13/02/2014

Many thanks for your frank feedback, look forward to serve you again.

- Raj

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★★★★☆

“web design and SEO”

Written on: 12/02/2014

We've been happy with Business Pro Design's work. Although we have often been slow to respond to issues and updates, they have been patient and helpful and we have got exactly what we wanted from the service… Read Full Review

Businessprodesigns's Comment

Written on: 13/02/2014

Many thanks for your frank feedback, look forward to serve you again.

- Raj

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★★★★★

“Happy with website”

Written on: 30/01/2014 by BrentSchaefer (1 review written)

I am pleased to report that i am most pleased with the work of Business Pro Designs. They have been most helpful along every step of the process. Thank you to Robby Spencer for all his dedication!! Cheers… Read Full Review

Businessprodesigns's Response to BrentSchaefer's Review

Written on: 06/02/2014

Many thanks for your review. A frank feedback serves as a food for champions.

- Raj

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★★★★★

“Real Estate Website”

Written on: 30/01/2014 by NEPAHomesLLC (1 review written)

The team over at BusinessPro Designs were very professional and provided great customer service. They did a fantastic job redesigning my real estate website and gave me all of the features that I requested. It took a little longer than I expected for them to complete the site, but in the end they delivered a great product. Thank you… Read Full Review

Businessprodesigns's Response to NEPAHomesLLC's Review

Written on: 06/02/2014

Many thanks for taking time out to write this review, appreciate it.

- Raj

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★★★★☆

“Very happy, exactly what i wanted!”

Written on: 29/01/2014 by AustralCloud (1 review written)

I am really happy with the quality control and consistent account manager Ethan. He was able to make sense of what I needed when I gave him very little criteria or direction. Nothing was too much for them and when I changed my mind, there was no bad attitude, in fact my opinion was encouraged as Ethan wanted to make sure that I was happy with the end product. I found Ethan quite personable and a really friendly voice that I enjoyed chatting with every couple of days. I will definitely think… Read Full Review

Businessprodesigns's Response to AustralCloud's Review

Written on: 06/02/2014

Many thanks for taking time out to write this review, we look forward to serve you again.

- Raj

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★☆☆☆☆

“I would never work with BusinessPro Deisgns”

Written on: 28/01/2014

BusinessPro Design is a ripoff. They promise the world 100% satisfaction and don't deliver, even 1%. They missed 9 out of 10 phone conferences, put in writing work was completed and it was not to get the next payment,and missed every deadline, which they laid out. Never, never, never.... work with any of the people affiliated with BusinessPro Designs. The only thing I can say positive is the are very nice when they do lie to you. Please, don't fall for it. It cost me over $3,000.00… Read Full Review

Businessprodesigns's Comment

Written on: 06/02/2014

Dear Customer - I am Raj, CEO at BusinessPro Designs.

We take extreme care to ensure we deliver to customers as per agreed scope and have done it for most of our customers.

However, I acknowledge that things do go wrong some time. In such a case, there is a clearly laid out escalation mechanism to resolve the issue.

It seems, in your case, it has not gone the way you wanted it. I offer you unconditional assistance directly from my side. From your comments, I am not able to make out your Name or contact details. Please write to me and I will resolve it for you.

My sincere apologies for any inconvenience caused to you.

- Raj

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Susanmusleh's Comment

Written on: 11/02/2014

Raj,
Thank you for reaching out. I have tried to contact you via a LinkedIn invitation. I did try to keep this private. And with all due respect I have been volleyed around the chain of command for a full refund.
This is the only contract agreement which was made; on 22nd day of August (month), 2013 (year), between: BPD and Touch Me Info-Pods. The contract was to end Nov. 8th
I am a hardworking, entrepreneur who believed BusinessPro Designs was a reputable company and would complete the tasks as stated in the contract.
Task 1. Simply re-write my current flash website in HTML5. The new website was to look like exactly like my current website, (with the Social being changed to Non-Profits). What I have received from BPD is not even close. Nothing on the front end even fits entirely on the page. In addition there is no consistency across devises or browsers, which was the reason for the website to be written in HTML5.
It was made clear that I have a design patent; therefore all devise screens, (digital signage, web, tablet, mobile, etc.) and all browsers; (Safari, IE, Chrome, Yahoo, Firefox, etc.) were to look like the demo that I approved. Which BPD said they created for my approval.
Please check the link BPD used to show me my entire website was written in HTML5. In an e-mail dated September 5th, I was assured the entire new website had been written in its entirety. I was thrilled.
However I questioned the validity of this new website being written in HTML5, because if this link is correct as promised in writing; BPD is showing me the finished HTML5 with all the videos loaded, and I pointed out that was not in the contract. So again I asked specifically then, if this new HTML5 website is the finished project you are showing me it with all the icons and the functioning videos? The answer was yes. So I paid the next payments requested. I thought BPD found an easy way to make the customer happy, and would only have to change the social icons to non-profit icons. Given BPD stated consistently the HTML5 was done entirely, as stated on a September 5th e-mail I made the next payments. Total to date $3,660
Task 2. Create an e-commerce site – one was thrown together without asking me anything. In fact the site was not even started until I reminded my dedicated manager the only contract signed was to expire in a 12 days. There also was bait and switch where I was asked to pay $1,600.00 for the e-commerce site which was in the original contract. I did ask for an outline, a timeline and a new contract for the $1,600 (paid on 9/9/13) but no-one followed up with the requests to consummate the deal. In fact I am the one who reminded my dedicated account manager the reason why I had to pay so early is so that all the front end and the back end would work together. On Oct 30th I formally reviewed with the programmer and account manager the HTLM5 was not done. In fact the contract would be up very soon and I have nothing to show for it. It was clear to me at that moment I had been had.
Task 3. Consulting the chain of command. At least 90% of the time I had a scheduled meeting with my dedicated programmer he had been stood up or kept me waiting for him for him to answer the phone or Skype. After countless no shows, no e-mails, I made it clear to programmer first - standing me up or being late for phone meetings would not be tolerated. It happened again, the very next time. So going up the chain of command, I make it clear to my dedicated account manager, I do not appreciate being stood up and my time is important. Again, the very next time, both of them stood me up for 6 days. Their executive manager called and unconditionally apologized, over the phone and in writing. He acknowledged the inappropriateness of BPD’s customer relations, then acknowledged my missed investment opportunity and promised it would not happen again. And the very next time, my dedicated account manager literally stood up again for another week. Incredulous!
I am tired of the promises, the excuses, and losing my investors by extending those promised deadlines. BPD failed me and those communities I wanted to help.
To date I have still not seen the real - finished and loaded website written in HTML5, and I have not been consulted on my specifications of my e-commerce site. Not only have I lost $3,660.00, I have wasted time, and most importantly I have lost the momentum for important investors I have been courting since 2008.
Raj, the last I heard from my account managers; executive manager, via a message (which was left while I was out of the country) is “Please know our intentions were sincere” – Great but that doesn’t help. I literally have nothing I can use; the HTML5 had to fit on one page. That was promised, but not delivered. E-commerce doesn’t matter if my patented design was not followed.
This was my business, my contribution, my hope for communities bonding together in one voice. I am devastated.

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Donotdobusinesswithbusinessprodesigns's Comment

Written on: 18/02/2014

I wanted to reach out again, since it has been a week since this was posted. Please respond.

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Donotdobusinesswithbusinessprodesigns's Comment

Written on: 25/02/2014

Thank you for your attention to this matter. While I have not heard from anyone at BPD, I do see they are populating my demo. However, as I have asked from the start and in the contract: my patented design needs to fit on the screen, just as my website does. And it needs to fit the screen on all devises and on all browsers. So, before your team gets too much further; would you make sure the guys who are working on this achieves the desired objectives. In addition maybe if you ask... they will replace the social orange button and icons to the non-profits orange navigation button and icons. As you can see I have had no luck. I really appreciate your attention to this matter.

Still Frustrated

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Markpalmer's Comment

Written on: 19/02/2014

I totally agree with this comment.

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Donotdobusinesswithbusinessprodesigns's Comment

Written on: 20/02/2014

Hi,

Thanks for the support. I am hoping since the CEO, asked me to reach out, he will respond. Let's keep our fingers crossed!

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