Lowcostholidays.com Reviews - www.lowcostholidays.com

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3.9 / 5
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Note from Review Centre 

Review Centre understands that between the 28th July 2011 and September of the same year Low Cost Holidays was offering customers £25 in exchange for positive reviews on our site. As an independent and unbiased consumer review site  soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 
Low Cost Holiday actively monitor these pages and do regularly comment on reviews to try and assist their customers. Please understand that all comments are moderated by Review Centre manually and as such there can be delays in comments going live, particularly over the weekend.
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“Holiday in Budapest for four”

Written on: 13/01/2015 by Bailey1983 (1 review written)

Great holiday! Everything went according to plan- plane bookings, airport transfers, hotel. Plenty of instructions, tips and reminders. Thank you Low Cost Holidays!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hi,

Thank you for the feedback. I am pleased to hear that you had a great holiday and everything went according to plan.

Kind regards,

Jenny

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“fantastic ”

Written on: 13/01/2015 by pwnewsatten (1 review written)

Apartment flights transfers excellent… Read Full Review

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Lowcostholidays.com's Response to pwnewsatten's Review

Written on: 13/01/2015

Hi,

Thank you for the review and I am pleased to hear that you had a fantastic holiday.

Kind regards,

JEnny

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“lanzarote unbeatable”

Written on: 13/01/2015 by duji (2 reviews written)

endless sunshine all year round great service from lowcost hols see you later in the year… Read Full Review

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Lowcostholidays.com's Response to duji's Review

Written on: 13/01/2015

Hi,

I am pleased to hear you enjoyed Lanzarote. Thank you for the review.

Kind regards,

Jenny

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“excellent service with no hassle !!!”

Written on: 13/01/2015 by WilmaMarsh (1 review written)

have used Lowcostholidays for 3 holidays in 2014 with no hassles easy to find on website and friendly and helpful assistance on the phone best prices in town and will most defiantly be using again in 2015 only downside is not like high street travel agents you can pay small deposit your flights need to be paid in full on booking. … Read Full Review

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Lowcostholidays.com's Response to WilmaMarsh's Review

Written on: 13/01/2015

Hi,

Thank you for the review. It is great to hear you have used us for three holidays and we look forward to helping you book many more!

Kind regards,

Jenny

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Lowcostholidays.com's Response to WilmaMarsh's Review

Written on: 13/01/2015

Hi,

Thank you for the review. It is great to hear you have used us for three holidays and we look forward to helping you book many more!

Kind regards,

Jenny

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“Amazing price”

Written on: 13/01/2015

Hi. I had my hotel bookings with another tourist company after few days when I looked low cost Holliday price for same hotel. Got realy shocked, I did cancel booking with that tourist company ant booked with low cost and saved £50 , I was so happy thank you low cost Hollidays… Read Full Review

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hi,

Thank you for the feedback. It is great to hear that you found a great deal and I hope you have a lovely time.

Kind regards,

Jenny

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“OK unless something unexpected happens”

Written on: 13/01/2015 by Lamont361 (1 review written)

All was more-or-less OK but there were a couple of issues : 1) The security information to be supplied to the airline. As we were flying out with one airline and back with a different one, there was a bit of confusion. According to your correspondence, we only had to supply information directly to one of the airlines - according to your mail, you would supply the information to any airlines not listed on your mail. It was not until I contacted you shortly prior to our departure that I… Read Full Review

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hi,

Thank you for the feedback. I am sorry to hear that you had problems with your flights and contacting us. We are available and here to help customers on social media from 9am-9:30pm. I hope despite this you enjoyed your holiday.

Kind regards,

Jenny

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“Worst booking experience ever!”

Written on: 13/01/2015 by NoemiWatson397 (1 review written)

After booking my package holiday I received a phone call to say they had booked my accommodation, return flight and transfer but that they couldn't book my outgoing flight unless I paid another £160. I asked them just to cancel it all and was advised this wasn't possible! They eventually reduced this to £100, however I felt pushed into a corner to pay the additional costs as otherwise I would have been left with half a holiday!! The communication between the various departments and having… Read Full Review

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hi,

Thank you for the review. I am sorry to hear you were not happy with the customer service you have received from us. It would never have been our intention to make you to feel that you had been pushed into a corner If you would like us to look into any aspect of your booking, please contact us via the 'contact via email' button at the top of the page.

Kind regards,

Jenny

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“Excellent resort Aloe club”

Written on: 13/01/2015 by qnPage247 (1 review written)

The staff were friendly, the rooms were clean and spacious. The food was varied and high quality. It was good for families… Read Full Review

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hi,

Thank you for the feedback and it is great to hear you had an excellent time!

Kind regards,

Jenny

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“All Inclusive Algarve”

Written on: 13/01/2015 by liquidisedfrog (1 review written)

Me and my husband stayed at the Monica Isabel, Albufeira for 4 nights all inclusive. Great choice of food and drinks. Lots of breakfast choices - cooked and continental. Choice of meat, fish or pasta dishes every day for lunch and dinner with various potatoes and always pizza, chips & garlic bread available. Certainly got more than our money's worth. Apartments are a little tired with the odd missing light bulb or broken handle but perfectly clean and very spacious. Views from the… Read Full Review

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Lowcostholidays.com's Response to liquidisedfrog's Review

Written on: 13/01/2015

Hi,

Thank you for the feedback and I am pleased to hear you had a lovely time in the Algarve.

Kind regards,

Jenny

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“Arrived 4 days BEFORE our bags but didnt let it spoil...”

Written on: 12/01/2015 by iansue69 (1 review written)

We arrived on Friday 2nd January 2015. Apart from the fact that EASYJET sent our bag to Tenerife on a 4 day holiday out of our 7 day holiday we had a good holiday. The hotel we stayed in in Benidorm was the Hotel Marina. The room was lovely and staff were good. The food although not to our taste (Very Spanish) was well prepared and served. The attached "English" bar The White Star" was very good, good artists, good atmosphere and competitively priced and very nice good staff. Not sure if I… Read Full Review

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Lowcostholidays.com's Response to iansue69's Review

Written on: 13/01/2015

Hi,

Thank you for the review. I am sorry to hear about your baggage but I am pleased you still had a good holiday.

Kind regards,

Jenny

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“Really enjoyable holiday”

Written on: 12/01/2015 by BlazeMaurer (1 review written)

Went for a "last minute" holiday, Knew the area as I have stayed there before,but not at this complex. Was impressed by the friendliness of all the staff, the food was always fresh, and the variety was good. The bungalows were a clean and the maid service was every other day, Went all-incusive and really enjoyed it, its not a 5 star holiday but you get value for your money. I would recommend to friends too. They dont tell you its under the flight path for the airport but the planes don't start… Read Full Review

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hi,

Thank you for your feedback. It is great to hear that you had an enjoyable holiday and that you would recommend it.

Kind regards,

Jenny

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“Hotel not up to standard”

Written on: 12/01/2015 by Odine214 (1 review written)

After a long and tiring journey we finally arrived at Turtle Beach Hotel at 2.45pm. We were told that our room was not ready and asked to wait in the very hot reception area. Some nearly 3 hours later we were finally given our key. Our room was as far from the reception as you could get. We had no kettle and no fridge. The floors were dirty and the toilet was blocked. We made our way back to reception some 500 yards and as I have an ongoing health problem which restricts the amount of walking I… Read Full Review

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hi,

Thank you for the feedback and I am sorry to hear that the hotel was not up to standard. If you would like us to investigate this further please contact us via the message button at the top of the page.

Kind regards,

Jenny

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“Monica Isabel Apartments Portugal”

Written on: 12/01/2015 by shircol (1 review written)

The apartment was very nice, spacious and clean with a wonderful view looking down to the beach. Unfortunately it was not as described in the brochure. It was supposed to have had a full kitchen (for self catering). There was a two ring cooker which did not heat up properly so unable to use, (before trying the cooker we had to ask for a pan to use on it). There was no microwave but we were given one after the man in reception realised we would need one as we were staying for three weeks and… Read Full Review

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Lowcostholidays.com's Response to shircol's Review

Written on: 13/01/2015

Hi,

Thank you for the feedback. I am sorry to hear that you were not happy with the facilities in the apartments. If you would like us to investigate this further please contact us via the message button at the top of the page.

Kind regards,

Jenny

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“A Real Winter Treat”

Written on: 12/01/2015 by anniversarygirl54 (1 review written)

We went to Dublin for a weekend break with two friends last week. Everything was super. We went with Ryanair , who sometimes get a very bad press but all went very smoothly. We were allocated seats so no scrum at the airport! We stayed at the Ashling Hotel and were very impressed. The rooms were spotless and obviously recently refurbished. The breakfast was superb ! The staff were friendly and extremely helpful. I can't believe Low cost holidays can do it for that price! I would recommend… Read Full Review

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Lowcostholidays.com's Response to anniversarygirl54's Review

Written on: 13/01/2015

Hi,

Thank you for the review. I am pleased to hear you had a great time in Dublin and that you would recommend us.

Kind regards,

Jenny

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“Would highly recommend”

Written on: 12/01/2015 by 311Kerr (1 review written)

Travel arrangements good, Hotel catagory should be 3 star, not 4 star. Room reqs TLC. Food excellent… Read Full Review

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hi,

Thank you for the feedback and it is great to hear that you would highly recommend us.

Kind regards,

Jenny

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“No result!”

Written on: 12/01/2015 by CassidyBartlett150 (1 review written)

Just spoken to 2 different advisers by phone to find out why the hotel room cost increased from £487.48 to £560 once room had been selected. They could not explain this and the last adviser put me through to "customer services" that were closed! I did not continue the booking!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hello,

It's likely that the room rate you had selected sold out before you could complete your booking. I completely understand why this would be frustrating for you and I apologise for this.

Warm regards,
Wade

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“Brilliant always a pleasure, simple, straight forward,...”

Written on: 12/01/2015

Brilliant always a pleasure, simple, straight forward, hassle free and most of all CHEAP. Satisfaction guaranteed… Read Full Review

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hello,

It's always a pleasure to welcome your booking! Thanks for your brilliant review!

Warm regards,
Wade

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hello,

It's always a pleasure to welcome your booking! Thanks for your brilliant review!

Warm regards,
Wade

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“xmas holiday in algarvehelpul”

Written on: 12/01/2015 by Skinnerfj35 (1 review written)

Helpful in initially booking hotel for a month in algarve. Soon found I could have booked a little cheaper elswhere. Constant nuisance trying to sell me a holiday while I m already where u booked me. Never again incompetent… Read Full Review

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hello,

I'm sorry to hear that you feel this way. If you'd like me to remove you from our mailing list, please get in touch via the 'contact via email' button at the top of the page.

Warm regards,
Wade

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hello,

I'm sorry to hear that you feel this way. If you'd like me to remove you from our mailing list, please get in touch via the 'contact via email' button at the top of the page.

Warm regards,
Wade

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“New Years in Tenerife ”

Written on: 12/01/2015

Food lovely plenty of choice at breakfast and evening ... Snacks very poor ... As all inclusive .. Accommodation good ... Glad we up graded to superior rooms Over all a nice place for a family holiday Good for families with younger children as the pools were small .... Staff very polite and helpful If I had to improve anything it would be the evening entertainment ... Although good on New Year's Eve the other evenings were basic ... Ideal being located close to the beach… Read Full Review

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Lowcostholidays.com's Comment

Written on: 13/01/2015

Hello,

Thanks for your feedback. I'm sorry to hear of the small hiccups with your hotel, but I hope it didn't affect your overall holiday experience.

Warm regards,
Wade

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“Left us in terrible hotel with no refund to go home ”

Written on: 11/01/2015 by Yoyo234 (1 review written)

Never use low cost holidays worse travel agent ever wanted to go home never sorted a refund out for us to go home left us for one month in a horrible hotel rude staff… Read Full Review

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Lowcostholidays.com's Response to Yoyo234's Review

Written on: 13/01/2015

Hello,

i'm really sorry to hear that you feel this way. If you could get in touch with some more details, I'll forward this on to our customer relations department.

Warm regards,
Wade

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