Lowcostholidays.com Reviews - www.lowcostholidays.com

★★★★☆
3.9 / 5
80.1% of users recommend this

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Note from Review Centre 

Review Centre understands that between the 28th July 2011 and September of the same year Low Cost Holidays was offering customers £25 in exchange for positive reviews on our site. As an independent and unbiased consumer review site  soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 
Low Cost Holiday actively monitor these pages and do regularly comment on reviews to try and assist their customers. Please understand that all comments are moderated by Review Centre manually and as such there can be delays in comments going live, particularly over the weekend.
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“good service, would use again, definately the best deal”

Written on: 18/01/2015 by Stephens248 (1 review written)

good service, found a good hotel and it was a great deal, the hotel itself was superb and would visit again. great position and god value, staff very attentive… Read Full Review

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Lowcostholidays.com's Comment

Written on: 19/01/2015

Hello,

Thanks for your 5* review. It sounds like you had a great holiday!

Warm regards,
Wade

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“First family holiday with 11 month old”

Written on: 18/01/2015 by yuMcNulty1965 (1 review written)

With regards to booking: being offered different company flight options for the journey was good as it saved search time & allowed us to maximise the length of our stay. However, when I wanted to add an extra bag to my flight I was disappointed I couldn't just phone low cost holidays & have them add to the booking. Our flight was a particularly worrying part of the holiday as we were travelling to Tenerife with a very vocal & very active 11 month old. Glay I can say he managed both very well &… Read Full Review

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Lowcostholidays.com's Comment

Written on: 19/01/2015

Hello,

Thank you for your review. I hope you had a great holiday.

Warm regards,
Wade

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“get what you pay for ”

Written on: 18/01/2015 by Edwardsiz1 (1 review written)

Hotel was beautiful, great location and an excellent atmosphere, would definitely return!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 19/01/2015

Hello,

I'm really pleased that you had a great time.

Warm regards,
Wade

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“Isla Bonita Tenerife”

Written on: 17/01/2015 by Smith237 (1 review written)

Excellent hotel staff very helpful, plenty of choices regarding food at meal times. Location Costa Adeje lovely weather was great. The hotel provided my wife with a cake and a bottle of champagne for her birthday. Flight was good and transfers between airport and hotel was easy. Will go back again as we thoroughly enjoyed our holiday… Read Full Review

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Lowcostholidays.com's Comment

Written on: 19/01/2015

Hello,

It sounds like you had a great time! I'm glad.

Warm regards,
Wade

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“Hotel”

Written on: 17/01/2015 by HunterFournier465 (1 review written)

Apartments are splendid, but the communal areas need some tlc especially the reception area which is the first place you see. Bar area also needs some tlc and the entertainment is awful. Staff are friendly and helpful and the food I have no complaints… Read Full Review

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Lowcostholidays.com's Comment

Written on: 19/01/2015

Hello,

Thanks for your review. I hope, despite the hotel not being what you expected, that you had a great time.

Warm regards,
Wade

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“Good holiday company”

Written on: 17/01/2015 by Alyvia417 (1 review written)

I am happy to have booked my holiday through this company. They were efficient, as immediately after booking, I received my emailed itinerary and further helpful emails regarding car hire, holiday check lists etc… Read Full Review

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Lowcostholidays.com's Comment

Written on: 18/01/2015

Hi,

Thank you for the feedback and It is great to hear that you were happy with our booking process.

Kind regards,

Jenny

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“didnt get what we booked and paid for ”

Written on: 17/01/2015 by publitzity (1 review written)

We specifically booked a speedy transfer which we paid extra for which we did not receive very disappointed… Read Full Review

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Lowcostholidays.com's Response to publitzity's Review

Written on: 18/01/2015

Hi,

I'm really sorry to hear that. If you would like to get in touch via the message button at the top of the page with some more details, then I'll forward this on to our customer relations department.

Kind regards,
Jenny

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Publitzity's reply to Lowcostholidays.com's Comment

Written on: 19/01/2015

Already tried that no response unless some one contacts me with a phone number just wont be using you again

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“Great difficulty and phone cost trying to sort a small...”

Written on: 17/01/2015 by 1989Dougherty (1 review written)

Apparently we didn't book hold luggage when we booked on line, as we needed this tried to sort it in manage my bookings could do it,after several e mails and phone calls at a lot of expense and time and stress managed to add baggage but it still said on our documents no baggage booked, hope when we get to check in it has been booked as the extra money has been … Read Full Review

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“You delivered”

Written on: 17/01/2015 by Jessie472 (1 review written)

From the initial booking via a phone call, the professional efficient and highly effective guiding us along attitude and friendly banter set us at ease and we felt in safe hands. Everything we asked for we got ,the booking,flights,airport taxi,hotel,checkin and cost could not fault this. Loved our trip and love this service… Read Full Review

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Lowcostholidays.com's Comment

Written on: 18/01/2015

Hi,

Thank you for your kind words. It is lovely to hear that you were pleased with the service you received from us and you had a good holiday.

Kind regards,

Jenny

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“Review of Lowcostholidays.com”

Written on: 17/01/2015 by meMitchell172 (1 review written)

booked a holiday with you jan 2014 for 3 in a 1 bed apartment that sleeps 4 foned you in august to ad extra person onto booking was told it would be extra £83 pounds which was fine and i accepted 1 of my party foned you to make final payment but forgot to add extra person i foned you back 3 weeks later to add extra person and was old it was now going to be £283 ??? after much remonstration with so called manager he was not willing to be reasonable and basically told him where to stick it i… Read Full Review

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“Fantastic ”

Written on: 17/01/2015 by SethWilkinson216 (1 review written)

Fantastic enjoyable holiday… Read Full Review

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Lowcostholidays.com's Comment

Written on: 18/01/2015

Hi,

Thank you for the feedback and I am pleased to hear that you had a fantastic holiday.

Kind regards,

Jenny

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“Worst holiday EVER”

Written on: 16/01/2015 by Laurajane888 (1 review written)

We stayed at Tirana Aqua park, It stated on the website that the pools were heated but upon arrival we realised that they were not heated and we were unable to use the pools at all as they were freezing!! The hotel staff tried to sell us drugs and the girls in animation team try to flirt with your partner and completely ignore the women! The management didn't listen to our complaints and over charged us for accidental damage in the room. We ended up having to use all our spending money on… Read Full Review

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Lowcostholidays.com's Response to Laurajane888's Review

Written on: 18/01/2015

Hi,

I am sorry to hear that you were not happy with your holiday. Could you please put your concerns in writing and then send them in via the 'contact via email' button at the top of the page? I'll then ensure that this is passed on to our customer relations department, who will investigate it.

Kind regards,

Jenny

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“Brilliant Holiday, want to go back”

Written on: 16/01/2015 by Lesleysam (1 review written)

Brilliant Holiday, shame I had to come home, saving up to go back… Read Full Review

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Lowcostholidays.com's Response to Lesleysam's Review

Written on: 18/01/2015

Hi,

It is great to hear you had a brilliant holiday and thank you for the review.

Kind regards,

Jenny

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“simple and straightforward”

Written on: 16/01/2015

when i called to book this holiday, your rep was very accomodating and helpful, the process was simple and easy, so for those who are unsure about booking from online /over phone etc its a failry simple process the documents were with me very quickly and in an easy format to print off and keep track of. Would definately use LCH again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 18/01/2015

Hi,

I am pleased to hear you found our holiday experts helpful. Thank you for the review and we look forward to helping you book a holiday again soon.

Kind regards,

Jenny

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“My trip to Iceland booked via low cost holidays”

Written on: 16/01/2015 by lorrainemchale (1 review written)

My party of 4 booked our Icelandic trip through low cost holidays. We had no idea what to expect. It's not a place any of us have previously visited. I would highly recommend 'low cost holidays' because everything was fantastic. The apartment was very comfortable, very warm, , the transfers were efficient, always on time. The excursions were excellent. We were very fortunate to see a fantastic show of the northern lights. We went on a husky ride. We had perfect snow. The blue lagoon is an… Read Full Review

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Lowcostholidays.com's Response to lorrainemchale's Review

Written on: 18/01/2015

Hi,

Thank you for your kind words. I am pleased you enjoyed your holiday to Iceland and I know Mitch will appreciate your comments.

Kind regards,

Jenny

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“A Town with a beach and local if you want to walk and...”

Written on: 16/01/2015 by green.man (1 review written)

It was a break away from our hospitality industry, apt. hotel was good - we did change our accommodation and paid extra for a sunny aspect when we got there. Cannot fault the wonderful reception staff, all good, we even had the good surprise of tea pot and tea strainer in facilities? I always take loose tea, bit of a nerd on that - egg on my face when partner said I had used good weight restrictions to bring my own? Low cost holiday's do it right for us, but is it because we know what we look… Read Full Review

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Lowcostholidays.com's Response to green.man's Review

Written on: 18/01/2015

Hi,

Thank you for the feedback and I am pleased to hear you had a good holiday.

Kind regards,

Jenny

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“problem! what problem”

Written on: 16/01/2015 by Edithf1954 (1 review written)

we where away until 20th of December for twelve nights in Lanzarote great holiday as usual but for the first time we had a minor problem with the car park booking 12 nights away but 18 days in the car park the system adding in the extra days I never noticed! until a day before departure,I brought this to the low cost agent's attention expecting little help but no, once again low cost have displayed an amazing level of efficiency there customer relations department following up my issue and well… Read Full Review

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Lowcostholidays.com's Comment

Written on: 18/01/2015

Hi,

Thank you for your kind words. I am pleased to hear that you are happy with the customer service you have received from us and I hope you enjoy your next holiday.

Kind regards,

Jenny

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“trebol ..cheers low cost hols”

Written on: 16/01/2015

just a big thanks for your help with booking our holiday over Christmas in Benidorm .. no problems site so easy to use even I managed it . stayed at trebol apartments … Read Full Review

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Lowcostholidays.com's Comment

Written on: 18/01/2015

Hi,

Thank you for the feedback and I am pleased to hear you were happy with your booking.

Kind regards,

Jenny

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“Very good value for money hotel was basic but very...”

Written on: 16/01/2015 by 359Zimmerman (1 review written)

Very good value for money hotel was basic but very nice would use again and recommend to family and friends… Read Full Review

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Lowcostholidays.com's Comment

Written on: 18/01/2015

Hi,

Thank you for the review and I am pleased to hear that you would use us again.

Kind regards,

Jenny

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“GOOD SERVICE”

Written on: 16/01/2015 by Schofieldhj213 (1 review written)

I must admit i was pleased with the service LCH povided and I wil certainly use you again and recommend you… Read Full Review

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Lowcostholidays.com's Comment

Written on: 18/01/2015

Hi,

Thank you for the review. It is great to hear that you were pleased with the service and we look forward to helping you book another holiday again soon.

Kind regards,

Jenny

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