Lowcostholidays.com Reviews - www.lowcostholidays.com

★★★★☆
3.9 / 5
81% of users recommend this

Comment from Review Centre

Note from Review Centre 

Review Centre understands that between the 28th July 2011 and September of the same year Low Cost Holidays was offering customers £25 in exchange for positive reviews on our site. As an independent and unbiased consumer review site  soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 
Low Cost Holiday actively monitor these pages and do regularly comment on reviews to try and assist their customers. Please understand that all comments are moderated by Review Centre manually and as such there can be delays in comments going live, particularly over the weekend.
? Ask our helpful community of experts about this product or company
Lowcostholidays.com - www.lowcostholidays.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“holiday in corfu”

Written on: 30/08/2014 by lunabuna (1 review written)

We have been before so knew what to expect, the flight was great, no issues espically as my daughter is a wheelchair user. Everyone one was helpful. The airport in corfu the staff could do with some training in people managment as we found them a little rude and the same on the return flight. Other than that the accomodation was what we expected, the rooms were clean and comfortable, have no complaints of the staff who were friendly and very helpful. The town of kassiopi is as always beautiful… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to lunabuna's Review

Written on: 01/09/2014

Thank you very much for your feedback and we are very glad to hear that you and your family had a wonderful holiday! Roll on Summer 2015!

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“hols. in last 2 years.”

Written on: 30/08/2014 by hallrobbie (2 reviews written)

Went to Malta, seashells resort last year. a good holiday.with low cost. This year went Lanzarote, blue sea cost teguise gardens.not so good. Hotel to far from sea, overrun with ants in bathroom first night,found 2 ants in daughters bed. Also there was a cockroach in the bathroom midweek. Could have been a bit cleaner, basically ready for some money spending on it. Food quite good but not enough variation. I thought on booking with low cost it was a lot nearer the seafront. Would not go back… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to hallrobbie's Review

Written on: 01/09/2014

Good afternoon,

Thank you very much for your feedback and for bringing this to our attention. We are always looking to provide the best service for our customers and would like to address all the issues you have raised regarding your stay at Blue Sea Cost Teguise Gardens. If you would like to send an email to our customer relations team with your booking reference and details of your stay, one of our staff will be happy to investigate this further for you.

Kind regards,
Natalie

Reply to this comment

Hallrobbie's reply to Lowcostholidays.com's Comment

Written on: 06/09/2014

Hi, thanks for replying, but as I said before what can you do for My 2 grand is spent, I do not think I will get any refund do you. I think I will try some one else next year. My HOL. ref. was 6678893.
Also the ryan air experience, was not that good either.
On arrival at East Mids. going out suitcase conveyer belt packed up in our waiting line, ended up being last on plane.
Coming back no staff on ryan air check in at time of morning, line of people out of doors of airport, after missing breakfast with flight time, no where to get much food at airport, paid, thirty something pound for 2 coffes, 2 hot, chocs, 2 burgers and 2 chips on plane, bargain hey. what a budget airline after spending £1000 nearly on flights. All in all not a good hol. compared to normal.

Reply to this comment
Report this review Read 2 Comments

“Very good value”

Written on: 30/08/2014 by neil12142 (1 review written)

We went to crete with this company. We found everything to be just as we expected. It was fantastic. Hotel was clean and comfortable and the staff were friendly… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to neil12142's Review

Written on: 01/09/2014

Thank you for your feedback, that's great to hear! Thank you for choosing lowcostholidays!

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“best holiday ever ”

Written on: 30/08/2014 by wrighta213 (1 review written)

Booked holiday to tenerife all inclusive was the best price on low coat holidays and had email with cofirmation as soon as booked .then we had a pre- holiday email preparing us . Hotel was fantastic food brilliant definately recommend to family and friends… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to wrighta213's Review

Written on: 01/09/2014

We are glad that you received the high standard of service that we strive to provide here at lowcostholidays. We hope you can continue to look to us to help plan future travels!

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“reviews on the accommodation”

Written on: 30/08/2014 by vishuleka (1 review written)

I have researched the reviews on the accommodation before booking and although it was a 3 star accommodation the reviews were very positive. My experience of it was not so good. The reception was unfriendly and unhelpful. Understanding of English was very limited. Although cheap, no air-conditioning,Fan had to be hired, Iron had to be hired. I had to pay 85 cents for a pen as they would not lend me one.No wifi in the rooms or reception. Had to use their car hire company which was more expensive… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to vishuleka's Review

Written on: 01/09/2014

We are very sorry to hear that your holiday experience did not live up to expectations. If you would like to take this further, you can email our customer relations team and they will be happy to investigate the issues you have raised. I hope this helps.

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“Nightmare ”

Written on: 29/08/2014 by Phoeben69 (1 review written)

After only 4 days at this hotel/resort we flew home at our own expense . We had a disabled person in our party and this hotel was by no means disabled accesable as the hotel manager said !! After phone calls to low cost holidays for help we were told no alternatives were accesable . This hotel should not be marketed to British it is 100% Spanish and they make it very clear they don't want you there .the hotel is situated at the top of a hill and there is no access to the beach front even via… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 01/09/2014

Thank you for your feedback and for bringing this to our attention. We are very sorry to hear of you feeling this way. If you would like to take this further, you can email our customer relations team who will be able to conduct a full investigation into your booking and formulate a suitable resolution based on their findings. Kind regards, Natalie.

Reply to this comment
Report this review Read 1 Comment

“All went to plan but a few things could have been improved”

Written on: 29/08/2014 by Miamoran (1 review written)

All went to plan but low cost holidays said our accommodation was 30 mins from the airport yet their pre booked transfer took us an hour and a half. This was somewhat infuriating and of course had we known we would have made our own arrangements. The accommodation was conveniently located although we were not put in the main block & had to walk down a busy street to use the pool etc. not a problem after a few days getting used to it but again customers should be given details like this to be… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to Miamoran's Review

Written on: 01/09/2014

We are glad to hear that you had an enjoyable holiday, despite the issues that you experienced with the location and transfers. If you would like to pass this feedback to our customer relations team with your booking reference, they will then be able to investigate your bookings and inform our content department of any errors based on their findings.

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“No problems with booking, simply straight forward.”

Written on: 29/08/2014

This was the first time I had ever booked a holiday without going through one of the big named travel agents and I must say I was very nervous. The process was easy and a lot cheaper. We travelled as a group of 4 adults and 2 children, the whole booking in, boarding passes was straight forward, the flight with Ryanair was good, lots of leg room for normal seats and up graded free to priority tickets which was a bonus, saved waiting in queues. Although my main concern was the transport from the… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 01/09/2014

Good afternoon,

We are glad to hear you had a good holiday despite some issues you experienced with the accommodation. We appreciate all feedback on the hotels we advertise so if you would like to provide your booking reference and details of your holiday in an email to our customer relations department, we will be able to pass the relevant information to our content team and amend any information that we feel is incorrect or could need further elaboration.

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“Good value for money”

Written on: 29/08/2014

We booked online for an all inclusive trip to Tenerife. It was good value for money for a family of four and and very enjoyable… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 01/09/2014

Thank you for using lowcostholidays. We are glad to hear that your trip was a success!

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“Family holiday in Rhodes”

Written on: 29/08/2014 by rkjpatel (1 review written)

Booking was straightforward, however, did end up paying £15 more for flights than if we had booked direct with the airline. The hotel was not 5* as advertised, probably more like 3* or 4*… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to rkjpatel's Review

Written on: 01/09/2014

We are sorry to hear that you felt the hotel did not meet up to the star rating as advertised. If you would like to pass this feedback with your booking reference to our Customer Relations team, they will be able to investigate this further for you.

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“Lovely Hoilday”

Written on: 29/08/2014 by 171McNally (1 review written)

Had a Fantastic time at Sandos Monaco HoTel, flight with Low cost, Hoilday was good Hotel fantastic… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 01/09/2014

Thank you for your review, we're glad that you had a good time and hope we can continue to deliver the same high standard of service for future bookings you make with us.

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“Smooth from start to finish”

Written on: 28/08/2014

This is the first time I have booked with lowcost holidays and I was more than happy with the whole process. It was a last minute booking to Majorca I had a good choice of flight times and companies from my local airport and the extras involved were easy to work out. I had a choice of various hotels and as I was a little unsure about the actual accommodation I phoned an advisor and he was able to clear up my concerns and offered to complete the booking over the telephone at the online price… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 01/09/2014

Thank you for using lowcostholidays. We are happy to hear that you experienced good service and we look forward to helping you plan future travels!

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“COSTA DEL SOL - MAGICAL HOLIDAYS”

Written on: 28/08/2014 by Maria81 (1 review written)

Myself and my bfriend decided to spend our holidays together in Costa Del Sol, Spain for the first time.We decided to book the package holiday with Lowcostholidays.com as it was highly recommended by colleagues in work for their affordability and good service. You certainly did not disappoint us in any way and we will book holidays with you in the future!:). Even though we spent 8 nights including breakfast in Costa Del Sol during the 2nd week of August, the total price was very reasonable… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to Maria81's Review

Written on: 01/09/2014

Thank you for your feedback! We are glad that your holiday was a success and you were happy with the service we provided. We look forward to helping you plan future travels!

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“Happy :)”

Written on: 28/08/2014 by O'Connellve147 (1 review written)

Once again, the lowcost .Everything okay there is nothing to complain about.I only had a problem with parking in the UK airport .But it is in the process of explaining… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 01/09/2014

Glad to hear that you are happy with our service. If you do require any further assistance, just let us know and we will be happy to help!

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“Great resort. Average hotel/apart”

Written on: 28/08/2014

Sol Cala Dor hotel was average, Impossible to get a sunlounger spot before 8 o clock am. Very confined area. I would recommend going to beach and paying for a sunbed and shade. Studio Apartment very compact, although spotlessly clean. Staff are pleasant and friendly. Location very good. Lowcostholidays have a very good efficient service i.e. easy booking, transfers etc. I would book Lowcostholidays again and recommend it to a friend. Although I would research my accommodation better. Cala Dor… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 01/09/2014

Very happy to hear you were pleased with the resort. If you are looking to book with us in future and have any questions regarding accommodation before booking, you can always call one of our travel experts who will be happy to go through your options with you.

Kind regards,
Natalie

Reply to this comment
Report this review Read 1 Comment

“Ariston, Dubrovnik”

Written on: 28/08/2014 by Bretontraveller (2 reviews written)

Our hotel was situated at the end of bus route 6, just 10 minutes from Dubrovnik Old Town. Perfect! We could always get on a bus and when we bought a Dubrovnik Card (approx. £25), this covered 20 bus journeys at £1.50 and included entrance to lots of city sights including the Walls walk which is £10.The hotel was very clean, bright and airy and our sea view room with a balcony was large, air conditioned and serviced daily. It even had a kettle, tea and coffee making facilities - rare abroad!… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to Bretontraveller's Review

Written on: 28/08/2014

Hi there,

Thanks for your review, your holiday really does sound like it was excellent and we're glad we could contribute to that!

Stephen

Reply to this comment
Report this review Read 1 Comment

“Fuerteventura, value for money great holiday”

Written on: 28/08/2014 by Silveravon (1 review written)

Wanted a cheap fully inclusive family holiday in August. Stayed at Caleta Gardens, Caleta de Fuste. Only 10 minute transfer from airport. Apartments were clean, had the bonus of cooking facilities and a fridge, although not needed for us. Balcony had a clothes airer, which we used each night. Food was adequate good choice. The waiters/waitresses were also the bar staff and very friendly, always smiling and joking. Entertainer tried very hard with limited resources. My Daughter loved the pool… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to Silveravon's Review

Written on: 28/08/2014

Hi there,

Thanks for your review, I am sorry to hear about the incident on the plane but we're glad that you and your family enjoyed your holiday!

Stephen

Reply to this comment
Report this review Read 1 Comment

“Accommodation to Menorca August 2014”

Written on: 28/08/2014 by KamoraTrevino478 (1 review written)

Really impressed with the service efficient booking taken over the telephone. Low deposit of £5 with full payment payable the month before was great. Had to change some details once we had booked which was no problem and was dealt with efficiently. All our requests for type of apartment were met. Once balance paid was sent an accommodation voucher which we preprinted before we left. Very satisfied with Low Cost holidays. Will definitely use again and recommend to others… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 28/08/2014

Hello there,

Thanks for your review and we're glad that you like our pre holiday processes. Have a great holiday!

Stephen

Reply to this comment
Report this review Read 1 Comment

“Hotel las piramides”

Written on: 27/08/2014 by KobeGreer79 (1 review written)

An un impressive hotel. The food was good but the queuing system was badly organised. There was virtually no night time entertainment so you had to spend extra money going out. My children moaned about the lack of facilities for them and apart from the pool they were bored a lot. The staff were great and really friendly… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 28/08/2014

Hi there,

Thank you for your feedback on the hotel. We do not own any hotels and cannot decide how they choose to operate but we can pass your feedback along for you.

Many thanks,
Stephen

Reply to this comment
Report this review Read 1 Comment

“Trip to Venice”

Written on: 27/08/2014

I found the choice and cost of a 6 day Flight+Hotel city break to Venice for myself and my children to be better with Low Cost Holidays than any other company. Navigating the website, the information provided and the ability to find more detail, and making selections were all excellent and I found getting to the final package a very pleasant experience. Unfortunately actually booking the holiday was an awful experience. I got right through to the final moment, credit card details in etc etc… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 28/08/2014

Hi there,

Thanks for your review. We are sorry for the issues you experienced with our website but it's great that you were able to experience such great customer service!

Best wishes,
Stephen

Reply to this comment
Report this review Read 1 Comment
overview
lowcostholidays.com