Lowcostholidays.com Reviews - www.lowcostholidays.com

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“Repeat Customer”

Written on: 29/01/2016 by Marija52 (1 review written)

I have booked holidays with Lowcostholidays.com several times now. I can honestly say that I have never encountered any difficulty. It's so easy to book onine and I've always got exactly what I've asked for. Will continue to use them… Read Full Review

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Lowcostholidays.com's Response to Marija52's Review

Written on: 29/01/2016

Hi there,

That's a huge pleasure to hear such a great feedback! I'm happy that you're our loyal customer and that your every experience with us is hassle free.
I hope to assist you this way many more times. Take care!

Kind regards,
The lowcostholidays Team

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“Cancelled Hotel Booking AFTER WE BOOKED OUR £1,900...”

Written on: 28/01/2016 by katielyons (2 reviews written)

I can't even begin to explain how upset am I about this ordeal, and yes I'm going to use the word 'ordeal'. I spent the entire day yesterday searching for the perfect honeymoon in the Seychelles, we had finally settled upon the Hilton Labriz on Silhouette Island and found an amazing offer, I couldn't quite believe my eyes with this offer so I called up Lowcostholidays to double check that this was indeed the offer, he phoned me back to say that he had double checked and it was in fact a… Read Full Review

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Lowcostholidays.com's Response to katielyons's Review

Written on: 29/01/2016

Hello,

First of all, let me sincerely apologise for that this has happened to you. Unfortunately it was an issue with our pricing and IT and we were unable to secure your booking. I can totally understand why this would have been frustrating as it might have looked correct in the first place, however our system wouldn't allow us to proceed with this booking in the next steps of confirmation if the price wasn't corrected. I would like to assure you that this is not our standard practice of customer care or marketing strategy, but a genuine issue. All we could do in this case was to offer you a full refund plus a compensation for the inconvenience it caused.

I'm truly sorry that you haven't received your voucher yet, I'll do my best to chase it up for you.

Kind regards,
The lowcostholidays Team

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“Good holiday marred by transfer”

Written on: 28/01/2016 by Caleb282 (1 review written)

Had a great holiday at Sentido Lanzarote Aequora Suites. No problems at all with the holiday apart from the poor service from resorthoppa transfers… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/01/2016

Hello,

I'm pleased to know you've had a lovely time in Lanzarote, however I'm truly sorry for all the difficulties you have faced because of the transfers. I hope it didn't have much influence on your overall experience.
Thank you for your honest feedback and I look forward to welcoming you back again in the future.

Best Regards,
The lowcostholidays Team

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“Great value holiday!”

Written on: 28/01/2016 by ReedDavies (1 review written)

Wanted a no-nonsense budget holiday for some winter sun! I found exactly what I wanted through low cost holidays, the price was right, near a beach, excellent basic but clean and tidy accommodation. The person on the phone was extremely helpful, everything was explained, and all the necessary things happened exactly as they said they would, such as transfers. Above all low cost holidays seemed dependable whereas others seemed a bit vague, or off hand. Would recommend low cost holidays to a… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/01/2016

Hi there,

Thank you so much for taking your time to post us this lovely review, we truly appreciate all your kind words.
Great that our offer suits you well and I'm glad that one of our holiday experts was able to professionally help you with your booking.
I hope we will assist you with many more successful bookings and I wish you an unforgettable time away.

Best Regards,
The lowcostholidays Team

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“Low Cost works for me”

Written on: 27/01/2016 by Brynnt277 (1 review written)

I have used Low Cost on several occasions and have not experienced any problems. Website is simply to use and to manoevere around… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/01/2016

Hi there,

I'm delighted to hear that you keep coming back to us and your every booking experience with us is hassle free. Thank you also for your positive words about our website. Take care!

Kind regards,
The lowcostholidays Team

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“LowCost High Value”

Written on: 26/01/2016 by Andradubya (1 review written)

Ease of booking would surely be a huge benefit to most people but the folks at Lowcost Holidays are there to answer any queries you may have in a very friendly, very efficient manner should you need them. My booking was very quick and very efficient. The package is put together for you and each constituent part is listed separately in your invoice. The paperwork for each of your elements is provided electronically so that you can print them at your convenience prior to departure and each… Read Full Review

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Lowcostholidays.com's Response to Andradubya's Review

Written on: 27/01/2016

Hi there,

That is such a lovely review - thank you so much for taking time to post it! We are trying our hardest to fulfil all of our customers needs, so it's such a pleasure to hear that you appreciate it. Great that booking with us was such an excellent experience for you and I hope we will welcome you back again in the future.
Wish you a marvellous holiday!

Best Regards,
The lowcostholidays Team

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“Amazing site - super-fast and easy to use and super-cheap!”

Written on: 26/01/2016 by Morris347 (1 review written)

Its so good I'm telling all my friends to use. Very pleased with recent trip to Malta. Even the flight part was cheaper than I could find myself. Although the hotel was only just OK, for the money it was brilliant - but food and free booze is ace!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/01/2016

Hi there,

Many thanks for your wonderful feedback! I'm delighted to know that we were able to offer you such a competitive deal and that everything went smoothly.
I cannot wait to assist you and your friends with number of your holiday bookings!

Kind regards,
The lowcostholidays Team

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“Satisfied customers”

Written on: 25/01/2016 by McCallummt149 (1 review written)

They are very good at what they do, very professional and helpful making the holiday booking process more bearable at very competitive prices… Read Full Review

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Lowcostholidays.com's Comment

Written on: 25/01/2016

Hello there,

I'm flattered to hear your positive comments about our company. I'm really glad that everything went smoothly for you and I hope you'll have a marvellous time away.

Many thanks,
The lowcostholidays Team

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“Brill Holiday”

Written on: 25/01/2016 by McGrawjy348 (1 review written)

from coming on line to look, Booking was so easy customer services was great very helpful. Hotel was great , the only thing I could say was the transport from the airport it took 2 hrs to get to hotel which was a nightmare as we had flown for 5 hrs due to bad weather from Manchester. When we got to Tenerife we sat on the coach for at least 1 hr then a 2 hr drive round everywhere we were next to the last so I think next time I will think twice about the transport… Read Full Review

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Lowcostholidays.com's Comment

Written on: 25/01/2016

Hello,

I'm glad to hear that our customer care helped you with your holiday booking. I'm sorry to hear that your flight took longer than usual. In regards to transfer, if you were travelling in shared shuttle bus, it can take some time to collect all passengers and drop them off in their resorts. I'm sorry for any inconvenience it caused you. I'm glad that your overall experience is positive and you have many wonderful memories from Tenerife.

Warm regards,
The lowcostholidays Team

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“No nonsense organisation,User Friendly!!”

Written on: 25/01/2016 by Wrightmo171 (1 review written)

Extremely efficient and rapid response to online booking everytime.. LOwest prices with no hiccups EVERYTIME!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 25/01/2016

Hi there,

Many thanks for your kind review. I'm pleased to hear that you had such a fantastic experience with us. I look forward to see you again soon!

Kind regards,
The lowcostholidays Team

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“Puerto Del Carmen”

Written on: 24/01/2016

Really enjoyable and reasonable price. 20kg luggage ( £40+) but needed for 14 nights. Good flight times… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/01/2016

Hello,

I'm pleased to know that booking with us was a nice experience for you. Thanks for taking your time to post us this positive feedback and I wish you a nice time away.

Best Regards,
The lowcostholidays Team

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“Dangerous ”

Written on: 24/01/2016 by Janeterry (1 review written)

Malta for 3 weeks hotel was like a derelict building fights most nights one night fight out side or room 1 and a half hours trap in our room no phones worked in any room wit he'd put our life's at risk sercuraty gard hid .the worst holiday I have ever had and I still wake up scared if I hear a noise at night… Read Full Review

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Lowcostholidays.com's Response to Janeterry's Review

Written on: 25/01/2016

Hello,

It's concerning for me to read that you've felt this way during your holiday. This is not what we expect from our supplier. Please contact our Customer Relations team, who'll investigate this further for you and also they'll pass feedback onto relevant team to make sure that our customers will be feeling safe on their holidays. The contact details you can find on the bottom our website on 'Contact us' page. Please describe the situation with as much details as possible, so this would help my colleagues to find the best solution.
I apologise unreservedly for this situation and I hope you also have a positive memories from your holiday.

Kind regards,
The lowcostholidays Team

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“Excellent value cheap”

Written on: 24/01/2016 by VALBREW3 (1 review written)

I have regularly used this site for last minute holidays and found all agents very helpful in searching for my requirements.Paperwork is sent quickly and very clear.I have recommended this site to friends and family and people I have met on holiday and they are amazed at the reasonable prices available so I can see the company growing in the future.Well done LowcostHolidays!… Read Full Review

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Lowcostholidays.com's Response to VALBREW3's Review

Written on: 24/01/2016

Hello,

Thanks a lot for your lovely feedback. It makes ma glad to know that you keep coming back to us and our holiday experts are always able to assist you in an efficient way. I'm delighted to hear that you recommend our service to your family and friends - I hope to help you all many more times.
Once again, many thanks!

Kind regards,
The lowcostholidays Team

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“Easy to use site”

Written on: 24/01/2016

Excellent website and booked our holiday very cheaply. Needed to call regarding a minor problem which was dealt with very efficiently. Email with paperwork for the holiday was well laid out. Now looking forward to 10 days in the sun....Hopefully! … Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/01/2016

Hi there,

I'm grateful for your kind comment about our website and seamless booking process. That's great to know our staff was able to assist you in need in an efficient way and you received your documentation in a flash.
I wish you a relaxing getaway!

Kind regards,
The lowcostholidays Team

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“Cancelled Sharm el Sheikh holiday”

Written on: 24/01/2016 by IngridFrost (1 review written)

I booked hotel with Low Cost Holidays but British Airways cancelled my flight. I contacted Low Cost Holidays who gave me a refund. B A tool a lot longer to refund the payment made for my flight… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/01/2016

Hello,

It's nice of you to share your positive opinion with us here. That's great we could efficiently assist you in such an unpleasant circumstances.
Take care!

Kind regards,
The lowcostholidays Team

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“Fantastic service every time ”

Written on: 24/01/2016

We have booked over 12. Holidays with lowcost and the reasons are, easy to use website, friendly helpful staff and very competitive prices so why shop anywhere else. I would recommend to anyone. Fast efficient friendly the only thing they don't include is the suntan lotion… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/01/2016

Hi there,

Fantastic! I'm happy to know that you're our loyal customer, always pleased with our friendly customer care and competitive deals.
Thanks a lot your positive feedback and helpful lotion tip - I'll pass it on!

Warm regards,
Magda P

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“Easy to use online Holiday search”

Written on: 24/01/2016 by Cruz328 (1 review written)

I have been very happily using Lowcostholidays.com for a good while now. Their website is easy to use, simple to navigate and pretty rapid with responses. Their Holidays are good value and I also used 'Quidco' where I also received a cashback deal. I would recommend them to anyone… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/01/2016

Hi there,

Thank you very much for your lovely feedback. That's a pleasure to hear you keep coming back to book your holidays with us and you always find our booking process straightforward and our deal good value.
I cannot wait to see you again!

Kind regards,
The lowcostholidays Team

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“ Late booking to Barcelona”

Written on: 24/01/2016 by Dunlap327 (1 review written)

Every thing was exactly what we had asked for the only down side was that we opted for the transfer and had to wait about 1hour and 30 minutes at the airport when we could have caught the bus as we have done before… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/01/2016

Hello,

I'm glad to hear that everything went to plan and I hope you've brought lots of lovely memories. However, I'm sorry that your transfer didn't meet your expectations in full. We offer many kinds of transfer and some of them may take a bit more time as need to wait for all of the passengers.
I hope regardless of this, your overall experience was pleasant. Take care!

Kind regards,
The lowcostholidays Team

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“Recommended to all my friends, best holiday outfit in...”

Written on: 24/01/2016 by 427Bond (1 review written)

Recommended to all my friends, best holiday outfit in the land bar none… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/01/2016

Hi there,

Thanks a lot for the highest note! I'm glad that you were pleased with your holiday booked with us. Let's hope to assist you this way many more times.

Kind regards,
The lowcostholidays Team

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“Thank you”

Written on: 23/01/2016

I have booked both my summer holiday through this company ( Spain & Turkey) and it's amazing !! So straight forward and 100% best prices. I spoke to a man over the phone to book My Spain holiday and he was outstanding he is a real credit to this company, I said I was going to leave him a review so here it is! A big fat 5 stars :)… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/01/2016

Hi there,

You're welcome! Thank you so much for all your positive words, it means a lot for us! We're doing our best to provide our customers with the highest level of service, so I'm glad that one of our holiday experts was such a big help for you while making the booking.
We can't wait to welcome you back again in the future and I hope you will bring a lot of beautiful memories from your stay!

Best Regards,
The lowcostholidays

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