Lowcostholidays.com Reviews - www.lowcostholidays.com

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“Great room, great price”

Written on: 02/08/2015 by MarleeHartley105 (1 review written)

Made an expensive hotel room affordable. I am a happy customer!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 02/08/2015

Hi there,

It's wonderful to hear that you're our happy customer and we could offer you exactly what you were looking for.
Many thanks for the highest note.

Best regards,
lowcostholidays

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“Costa holiday”

Written on: 02/08/2015 by RogelioPeterson293 (1 review written)

A basic hotel apartment, but what you would expect for a budget hotel; importantly nice friendly staff. Downside was no air conditioning - so not comfortable when temperature was rising. Easy walk to beach, town and amenities, so very suitable for an adult holiday… Read Full Review

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Lowcostholidays.com's Comment

Written on: 02/08/2015

Hello,

Thanks for sharing your review with us. It's a fantastic news that you had a lovely time on your holiday.
Thanks for all the tips and hope to see you soon again!

Warm regards,
lowcostholidays

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“Holiday to Majorca”

Written on: 01/08/2015 by Maldonado162 (1 review written)

1st class from start to finish. Quality service, nothing left to chance… Read Full Review

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Lowcostholidays.com's Comment

Written on: 02/08/2015

Hello,

That's so nice to hear! Thanks a million for your lovely feedback.
I'm so happy your Majorca holiday was such a pleasant experience and that you are satisfied with the service we provide.
Take care!

Best Regards,
lowcostholidays

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“Easy booking , great price and class holiday ”

Written on: 01/08/2015 by MaleahMurphy1975 (1 review written)

Great prices for a class holiday. Easy to use service, well accessible and had all the details we needed. Would definelty use again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 02/08/2015

Hi,

I'm happy to hear that your holiday went to plan and you're our happy holiday.
I look forward to seeing you soon again!

Kind regards,
lowcostholidays

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“Disappointing for non-UK citizens”

Written on: 01/08/2015 by chamberskob (1 review written)

We booked via this website as it showed up as an option in Trivago. We are from Australia. When we arrived at our holiday destination, Bali, we were notified that our booking had been cancelled as lowcostholidays.com only accepted bookings from within the UK. There was no mention on the website of this rule; indeed you could enter an address from abroad when making the booking and use an Australian credit card for the booking. By this time, the cost of the hotel we'd booked had skyrocketed (as… Read Full Review

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Lowcostholidays.com's Response to chamberskob's Review

Written on: 02/08/2015

Hello,

I'm truly sorry to hear about the situation you've faced. I can imagine your confusion and I can assure you, this is definitely not our intention to mislead customers. We're working in many countries and each of them, including Australia, has its own policy and website. To use lowcostholidays.com you need to be UK resident, what was noted on the rules published on our website, which also must be accepted before finalising the reservation.
I sincerely apologise that you haven't found it clear what caused you an inconvenience. If you have any queries in regards to making a reservation, please send us an email using 'contact via email' button on the top of the page and I'll do my best to advise.

Warm regards,
lowcostholidays

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“Fantastic!”

Written on: 01/08/2015 by RubiWyatt (1 review written)

A fantastic company to book your holiday through. Got an amazing price and accommodation was perfect! Always a friendly Voice at the end of the phone if you need to manage your booking. Great customer sevice!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 02/08/2015

Hi there,

Thanks a lot for such a great review, I really appreciate it!
I'm always happy to hear our customers are satisfied with our service, as we are trying our hardest to provide the best customer care. Also it's a pleasure to hear how successful was and that you've had a lovely time away.
We look forward to assist you with many more wonderful trips in the future.

Best Regards,
lowcostholiday

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“Everything great except the accomodation”

Written on: 01/08/2015 by Taylorjac (1 review written)

We went to Es Cana in Ibiza for 7 nights in July 2015, we were very happy with the flights and shuttle bus transfers however the accomodation was very poor we stayed in the El Cortijo apartments, they were less than basic, no air conditioning which we were aware of but there were no blackout linings with the very thin badly fitting curtains, the room was dirty, I had to clean the toilet before we could use it, the sheets were not changed for the entire week and the towels only changed once when… Read Full Review

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Lowcostholidays.com's Response to Taylorjac's Review

Written on: 02/08/2015

Hi there,

Thank you for taking the time to share your feedback regarding your holiday with us. I'm pleased to hear that you're satisfied with your flights and transfers however I'm concerned that your hotel didn't live up to your expectations and I truly apologise for that. I'll be passing your feedback further to the relevant department in order to improve the level of the service we provide.
Thank you.

Kind regards,
lowcostholidays

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“Great all round !”

Written on: 01/08/2015 by Karenandkelly (1 review written)

The holiday was brilliant good flights and accommodation at a very reasonable price. Well done and thank you. Karen Humphreys… Read Full Review

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“Majesty Club Tarhan Turkey”

Written on: 01/08/2015

This was a fantastic Hotel, and the balcony had a sea view which was great. The staff were all very helpful. The animation team were very friendly and very good at what they do. The foam party night on the tennis court was excellent. Food was great. Would stay here again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 02/08/2015

Hello,

I'm happy to hear about your fantastic stay in Turkey. It's always important to stay in a hotel, which let you to fully relax and I see you've enjoyed your room with sea view, the food, all the staff with animation team and all the entertainment.
Keep your awesome memories and and I'm looking forward to see you here again. Thanks for the 5 star review!

Kind regards,
lowcostholidays

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“An absolutely fantastic holiday”

Written on: 01/08/2015 by YadielBowen421 (1 review written)

Straightforward and easy to book with no hidden charges, what you see is what you pay. Fantastic place, we're booking to go again next year! … Read Full Review

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Lowcostholidays.com's Comment

Written on: 02/08/2015

Hello,

Thanks so much for the five stars review. I'm happy to hear that your holiday experience with us went so easy and straight forward.
I look forward to seeing you soon again.

Best regards,
lowcostholidays

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“2015 feurteventura holiday”

Written on: 01/08/2015 by Karlym18 (1 review written)

Booked with lowcostholidays no problems at all everything emailed within minutes. Flights care of ryan air no problems at the airports or airside. Private taxi to hotel all supplied by lowcostholidays Hotel was great until uk school holidays started then got inner dated with wag wannabees from Liverpool (ltitle loud but no problem). Would definitely recommend and use lowcostholidays again… Read Full Review

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“Fantastic”

Written on: 01/08/2015 by Owlplay2020 (1 review written)

Hotel was fabulous Very helpful adviser at low cost who found just what I was looking for and even took the trouble to call me back to recheck Some details.This is the 2nd time I have used Lowcost holidays both times great service … Read Full Review

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Lowcostholidays.com's Response to Owlplay2020's Review

Written on: 01/08/2015

Hi there,

I'm very glad hearing your words. I'm glad you appreciate one of our Holiday Expert who helped you to find a perfect deal and assisted you while booking process.
I hope to see pleased you many more times, thank you for the highest note!

Kind regards,
lowcostholidays

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“Robs Holiday”

Written on: 01/08/2015 by Siennap411 (1 review written)

Everything lowcost said was true, ie. nice quiet hotel, very pleasant staff,very clean, hotel transfer spot on,if any thing it was a bit away from the beach if you haven"t got car/bike hire,but apart from that excellent WILL use them again and recommend them so TRY THEM ?… Read Full Review

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Lowcostholidays.com's Comment

Written on: 01/08/2015

Hello,

Your wonderful comment makes me really glad. That's a pleasure to hear that your whole stay fulfilled your expectations and hotel and transfer were great. I hope that the distance to the beach wasn't a serious inconvenience.
Thanks a lot for your lovely feedback and recommendation!

Kind regards,
lowcostholidays

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“Summer in Corfu”

Written on: 01/08/2015 by rlFranklin442 (1 review written)

Great hotel and value for money… Read Full Review

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Lowcostholidays.com's Comment

Written on: 01/08/2015

Hi there,

I'm really glad we offered you a valuable deal and you've spent an enjoyable summer holiday in Corfu.
Thank you very much for the 5 star review!

Kind regards,
lowcostholidays

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“kassiopi corfu holiday”

Written on: 01/08/2015

Having previously paid almost double with other tour operators to holiday here , we were apprehensive regarding the booking as it seemed so inexpensive when we booked.However our concerns were unfounded as Low cost holidays really looked after our interests, to the point of arranging an upgrade for us as the accommodation we had selected was deemed unsatisfactory.They put us in touch with a second company local to kassoipi who handled the upgrade for us and looked after us for the duration of… Read Full Review

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Lowcostholidays.com's Comment

Written on: 01/08/2015

Hello,

It's so nice of you to share your fantastic experience with us. I'm glad we could offer you such a great and competitive deal and to take the best care of you, also assisting with an upgrade. We know how important it is to make the whole holiday stress free.
That's a great news your time away in Corfu was enjoyable and I hope we'll assist you with many more bookings in the future!

Kind regards,
lowcostholidays

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“Children Friendly!”

Written on: 01/08/2015

Sorry the rooms were not for me we were put in the annex with no balcony. Room was dull and only stayed in it when we had to sleep. Unfortunately when I plugged in my hairdryer it blew the electric, fortunately my son was is an electrician and banned me from using it as he was not happy with safety. However, on a positive note having a balcony would have made all the difference as we could have sat their at night when the little ones went to sleep. Pool was great, entertainment good, staff… Read Full Review

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Lowcostholidays.com's Comment

Written on: 01/08/2015

Hello,

Thank you for letting us know about your feelings in regards to the hotel you were staying in. I'm very sorry not everything there met your expectations, nonetheless your overall experience sounds nice. During the booking process there is an option to choose room type from the available ones, or request for a specific room. Requests cannot be guaranteed, but hotel staff is doing their best to fulfil them. If you'd like to go back to this hotel as your children had a great time there, you can always try one of this options.
Once again I apologise for all the inconvenience this caused you and I hope this holiday will remain in your memory as a positive time.

Best Regards,
lowcostholidays

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“great holiday”

Written on: 01/08/2015 by 499Briggs (1 review written)

Lovely holiday lovely hotel only one slight complaint booked room for 3 to find only 2 beds they were doubles are group was mum daughter and 14 year old granddaughter who did not want to share with either of us went to ask for an extra bed to be told they did not have rooms for 3 beds other than that was very pleased… Read Full Review

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Lowcostholidays.com's Comment

Written on: 01/08/2015

Hi there,

Thank you for your kind review and four stars. It's wonderful to hear that you had such a pleasant time on your holiday. I'm sorry for the inconvenience you experienced in the hotel, but I hope that besides of this you brought many lovely memories back home with you.

Warm regards,
lowcostholidays

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“Great company - fantastic holiday”

Written on: 01/08/2015 by Darius442 (1 review written)

We travelled to Gran Canaria in July 2015 and Stayed at Santa Catalina for a very competitive price, everything went well and it was a superb holiday… Read Full Review

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“Beautiful Santorini”

Written on: 01/08/2015 by JazlynDavis (1 review written)

Stayed in the Amelie apartments in Perissa. They were very Mama Mia very pretty very relaxing.Staff were lovely nothing was too much trouble. The beach was 5 minutes down the road 24 hour bakery with amazing cakes. Local buses easy to use and run all day and most of the night.An amazing place to visit and stay its a must if you have never been there… Read Full Review

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“One person spoils it”

Written on: 01/08/2015 by AldenHolloway (1 review written)

I booked my holiday with someone, we wanted a self catering package, she lied her way through the pitch, about an apartment in Alcudia the au Canada hotel apartment. No window in the bedroom, dirty sheets on the bed and no air conditioning. It was likes concentration camp. Fortunately I paid with my MasterCard and randLoCost the following day, and threatened to exercise my rights under the confines of the consumer credit act 1974 and to be fair I spoke to someone and he sorted us out with a… Read Full Review

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Lowcostholidays.com's Comment

Written on: 03/08/2015

Hello,

I'm really sorry to hear that this has happened to you and I'm concerned to hear that you were poorly advised by a member of lowcostholidays staff. If you could please send an email via the 'contact via email' button at the top fo the page with your booking reference, we would like to investigate this further.

Thanks a lot,
The lowcostholidays Team

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