Lowcostholidays.com Reviews - www.lowcostholidays.com

★★★★☆
3.9 / 5
81% of users recommend this

Comment from Review Centre

Note from Review Centre 

Review Centre understands that between the 28th July 2011 and September of the same year Low Cost Holidays was offering customers £25 in exchange for positive reviews on our site. As an independent and unbiased consumer review site  soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 
Low Cost Holiday actively monitor these pages and do regularly comment on reviews to try and assist their customers. Please understand that all comments are moderated by Review Centre manually and as such there can be delays in comments going live, particularly over the weekend.
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“Our Trip to Prague, brooked through Lowcostholidays”

Written on: 04/09/2014 by NewTraveller120 (1 review written)

I and my wife booked our three day trip to Prague through Lowcostholidays, and we had a really GREAT time. The hotel we stayed in was good as we only booked for bed and breakfast, and it was not too far from the city centre a tram ride away, which I liked doing. I and my wife wanted to experience Czech food which we did and their were big portions, what everyone should try is Pork knee.I liked the city with much of its history and also the transport system it was easy to get around. I would… Read Full Review

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Lowcostholidays.com's Response to NewTraveller120's Review

Written on: 04/09/2014

Hi there,

Thanks for your feedback, and we're glad that you and your wife had a great time!

Stephen

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“Book a flight to one place and have a hotel in another...”

Written on: 04/09/2014 by Robinson339 (1 review written)

Low cost holidays is ok - I booked flights to Lisbon, clicked through to the accommodation section and got a got a hotel in Porto. Not really ideal. Low cost holidays did let me change this free of charge and just pay the difference between hotel prices but really this should not have happened. I was also less than impressed with the woman from customer services who told me this was my fault. I would not use this service again - it is easier to book things yourself or use flight center… Read Full Review

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Lowcostholidays.com's Comment

Written on: 04/09/2014

Thank you for your review. We are sorry to hear that you had issues with our service but we are glad that this issue was able to be resolved. If you you would like to take this further, you can email our Customer Relations team who will be happy to investigate this issue further for you. Kind regards, Natalie

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“Blue Sea, St Georges, Malta”

Written on: 04/09/2014 by Johnny400 (1 review written)

Very much a budget hotel with lots of rowdy Italians in residence. Obviously recently a change in management at this hotel and work in progress. Felt like we were staying at fawlty towers. This was the locals nickname for this hotel. We stayed all inclusive, not the greatest quality but acceptable. We knew it was a budget hotel. Good centre for looking around Malta. Plenty of buses. Nightlife close by. My main complaint would be no air conditioning. In august it was so hot at night! Absolutely… Read Full Review

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Lowcostholidays.com's Comment

Written on: 04/09/2014

Thank you for your feedback on our service. We hope you can continue to look to us to help plan future travels! Kind regards, Natalie

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“Sea club aqua, sharm el sheik”

Written on: 03/09/2014 by MickMow (2 reviews written)

I booked my holiday at the end of January via the low cost web site. I had search on various websites & after finding the hotel I wanted to book I found low cost definitely the cheapest. I hadn't heard of low cost before, but after doing some research on line I felt confident enough to book the holiday. Once booked I received full confirmation of the details. Flights went well, airport transfers (which I included when booking) also went without a hitch & the hotel was exactly what I… Read Full Review

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Lowcostholidays.com's Response to MickMow's Review

Written on: 04/09/2014

Thank you for your lovely review. We are glad to hear that you had a great holiday with us and look forward to you travelling with us in the future. Kind regards, Natalie

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“Lowcost are fab but chosen hotel not”

Written on: 03/09/2014 by Walkerhols14 (1 review written)

Recently returned from 'Aegean View Aqua Resort,Psilidi,Kos' Hotel was clean and friendly staff but defiantly wasn't the 4* as advertised Entertainment was non existent ,no music or entertainment by the pool during the day and only 2 nights out of 7 with evening entertainment which started at about 7.30pm and ended by 10pm. I've never been back in hotel room so early dye to boredom Food was very basic and mainly pasta on the hot side. Very rarely vegetables or rice with meals and kids choice… Read Full Review

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Lowcostholidays.com's Response to Walkerhols14's Review

Written on: 04/09/2014

Thank you for your feedback. We are sorry to hear that your choice of accommodation did not live up to expectations. If you would like to take this further, you can email our customer relations team and they will be able to investigate the points you have raised and act accordingly. I hope this helps. Kind regards, Natalie

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“Good and bad!”

Written on: 03/09/2014 by Faheym (1 review written)

Went to praia de rocha for 10 days from August.17-27th . We stayed in Estrela do vau hotel apartements. This was a nice hotel with nice staff , but was dissapointing when it came to entertainment. There was 5 of us with 3 being kids 7,8 and12. There were lots of kids there and would nt have taken much 2 entertain them but there was nothing for them at night. Plus not a lot during day either. It advertised a kids club but it was a bit of a joke . There was 1 girl who play a game for 5 mins here… Read Full Review

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Lowcostholidays.com's Response to Faheym's Review

Written on: 04/09/2014

Thank you for your review. We are very sorry to hear that you accommodation did not live up to expectations. If you would like us to look into this matter further, then please send full details of your holiday to our customer relations team in an email and one of our staff will be able to investigate this further for you. Kind regards, Natalie.

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“your age when you book”

Written on: 03/09/2014

i have only rated the website 3* because i could not book a strait forward holiday online and i had to call the magic 0800 number. wasn't happy at all. Not sure what was the problem with our age as none of us on the trip was a minor. Customer service was very helpful , also giving us some useful tips on how to get a good seat on the flight. i was pleased at the end, however this age issue need to be looked into by their IT i guess… Read Full Review

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Lowcostholidays.com's Comment

Written on: 03/09/2014

Hi there,

Thanks for your review, I do apologise for the problem you experienced with our website but I am glad that we were able to resolve the problem for you.

I hope you have a great holiday!

Stephen

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“trip to budapest”

Written on: 03/09/2014 by PierceQuinlan (1 review written)

I can't recommend this company enough. The trip was amazing and the hotel was absolutely gorgeous, right in the heart of it all. The whole trip was a really good bargain and the lady (I wish I had taken her name) was so helpful too. I will definitely use lowcost holidays again, and again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 03/09/2014

Hi there,

Thanks for your review, I'm really glad that you had such a great time!

Stephen

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“trip to budapest”

Written on: 03/09/2014 by PierceQuinlan (1 review written)

I can't recommend this company enough. The trip was amazing and the hotel was absolutely gorgeous, right in the heart of it all. The whole trip was a really good bargain and the lady (I wish I had taken her name) was so helpful too. I will definitely use lowcost holidays again, and again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 03/09/2014

Hi there,

I'm really glad that you had such a great holiday and that we could make it a success!

Thanks
Stephen

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“A Five Star but only in Name”

Written on: 03/09/2014 by 375Floyd (1 review written)

My wife and I and our two children recently stayed at the Iberostar in Puerta Plata but never again! On arrival out reservation had been made for the previous week even though my paperwork and voucher clearly stated the 19th, the date of out arrival. We waited nearly five hours in the reception without food or drink in temperatures of 35 degrees plus whilst the Lowcost representative in Majorcia by telephone to tried and resolve matters. She herself was very helpful and understood our… Read Full Review

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Lowcostholidays.com's Comment

Written on: 05/09/2014

Hi, thank you for your feedback. I’m so sorry to hear of the negative experience you had at this hotel, we do take safety very seriously and can understand your concerns. If you could please email us over Facebook with your booking information, we can pass this information to direct this to the relevant department. I am so sorry for the trouble caused but hope despite this the remainder of your holiday was enjoyable. I’m glad our on holiday team member was able to help in some way. Kind regards, Meg

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“lets go again”

Written on: 02/09/2014 by Copelandud353 (1 review written)

booking over the phone with a really good member of staff who made it so easy and everything ran so smoothly made it so stress free,i had picked location but was advised on hotel,tranfers all on time to and from with nice private taxi,i will be booking my next holiday through low cost holidays!!!!!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 03/09/2014

Hello,

Thank you for your review, we're happy that we could make your holiday a success!

Stephen

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“flawless”

Written on: 02/09/2014 by IanMarsh (1 review written)

excellent all ran smoothly good apartments good flight good transfers… Read Full Review

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Lowcostholidays.com's Response to IanMarsh's Review

Written on: 03/09/2014

Hi there,

Thank you for your feedback and we're happy that everything was to your liking.

Stephen

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“Disappointed With Ryanair”

Written on: 02/09/2014 by MaddenMoss (1 review written)

We had a lovely family holiday with Lowcost holidays in Gran Canaria. It was stressful trying to organise check in & boarding passes for our return journey home. I had an iphone but the WI-FI at our apartments kept going down. I used a pay as you go computor at the reception area of our apartments,it would'nt recognise my email address. After 2 hours the guy on the desk managed to print off the boarding passes. It would be more helpful if passengers could print off their boarding passes for… Read Full Review

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Lowcostholidays.com's Comment

Written on: 03/09/2014

Hi there,

I am sorry for the difficulties you experienced with Ryanair. We do not own any airlines and cannot control how they operate but we are glad that you were able to enjoy your holiday with us.

Thanks,
Stephen

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“Fourth time using them!”

Written on: 02/09/2014 by Fifa87 (1 review written)

Great service easy to book and confirm Email documents directly to you Manage my booking facility is good Descriptions of accommodation accurate and reliable Best prices at the moment in Ireland No problems with them to date … Read Full Review

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Lowcostholidays.com's Response to Fifa87's Review

Written on: 03/09/2014

Hi there,

Thanks for your repeat custom and we hope that we can continue to provide you with great holidays!

Stephen

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“Disappointed”

Written on: 02/09/2014

We spent 17th to 21st August on a city break to Barcelona. All was well with flights , hotel and location , a good week all in all,until shared shuttle service for return journey to airport. We did as instructed and phoned the service the day before our flight and were told to be ready in reception at 0950hrs. We made extra sure and were waiting at 0930hrs. Sadly by 1010hrs no transport arrived. We asked reception at the hotel to call for us to save any language difficulties but were told we… Read Full Review

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Lowcostholidays.com's Comment

Written on: 03/09/2014

Hi there,

I am sorry for the difficulties you experienced with the transfer. We do not own any transfer companies and cannot control how they work. We do have a dedicated post holiday team, that will look into your complaint and respond with a resolution. Review Centre does not allow email addresses to be posted but if you private message us on Facebook, we will happily give you the details of our post holiday team.

Thanks,
Stephen

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“Will use again and again. ”

Written on: 02/09/2014 by Travisl106 (1 review written)

After trailing through the internet for a sun holiday I finally settled on lowcostholidays as their site was the easiest and most transparent. I rang the helpline and found the operator friendly, patient, not pushy whatsoever and felt confident and secure in my booking. I have recommended lowcostholidays to lots of folk and will be using them again and again. Myself and my daughter had a really great holiday in the sun (1st in 9years). Excited to be planning our next… Read Full Review

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Lowcostholidays.com's Comment

Written on: 02/09/2014

Hello there,

Thank you very much for your review and we're glad that we could make your holiday a success!

Stephen

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“Absolutely Fantastic Holiday”

Written on: 02/09/2014 by Sandringham12 (1 review written)

Everything was straight forward right from the word go. Booked online. Got the confirmation back straight away. All websites referred to worked. The hotel was better than expected. No delays. No problems. Holiday was fantastic value for money. Resort Excellent, Food Excellent, Entertainment excellent… Read Full Review

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Lowcostholidays.com's Response to Sandringham12's Review

Written on: 02/09/2014

Hi there,

Thank you very much for your review, we're really pleased that you had an excellent holiday!

Stephen

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“Fantastic Holiday in Lanzarote”

Written on: 02/09/2014 by SeanBatchelor (1 review written)

From booking with Lowcost to returning home, everything was perfect. I have used Lowcost many times and never had any problems,and recommended this site to many friends. We had also stayed at this hotel before and have never had problems with it. I have already booked my January holiday with Lowcost. Staff at the Hotel are really friendly and helpful, and some of the staff even remembered us from our last visit. If I had to think about something I didn't like about the Bluebay, would be it's… Read Full Review

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Lowcostholidays.com's Comment

Written on: 02/09/2014

Hi there,

Thanks for your feedback, we're really pleased that you've found somewhere that you really like!

Stephen

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“fantastic family holiday”

Written on: 02/09/2014 by Church303 (1 review written)

We loved our 10 day holiday in Tenerife, we had children from 9 to 14 and all loved island Bonita in Tenerife, it was all inclusive and was great value, the information on the website was accurate, we got everything we requested, it was easy peasy to book and this is our 2nd year booking with low cost holidays, we will certainly be booking again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 02/09/2014

Hello there,

Thank you for your review and we're glad that you and your family enjoyed your holiday!

Stephen

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“good, last minute holiday”

Written on: 02/09/2014 by Evelyni209 (1 review written)

I arranged my holiday to Menorca only a few days before travelling. I had looked at possible holidays on the lowcostholiday sight, which I found easy to navigate, but decided to book by telephone for peace of mind. The booking was efficiently handled and the holiday passed without incident. Everything promised in the promotional literature was delivered and I had a very pleasant week away. Would use this agent again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 02/09/2014

Hi there,

Thanks for your review, we appreciate the feedback and we're glad that you had such a great time!

Stephen

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