Lowcostholidays.com Reviews - www.lowcostholidays.com

★★★★☆
3.9 / 5
80.7% of users recommend this

Comment from Review Centre

Note from Review Centre 

Review Centre understands that between the 28th July 2011 and September of the same year Low Cost Holidays was offering customers £25 in exchange for positive reviews on our site. As an independent and unbiased consumer review site  soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 
Low Cost Holiday actively monitor these pages and do regularly comment on reviews to try and assist their customers. Please understand that all comments are moderated by Review Centre manually and as such there can be delays in comments going live, particularly over the weekend.
? Ask our helpful community of experts about this product or company
Lowcostholidays.com - www.lowcostholidays.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“Low cost to Fuerteventura”

Written on: 24/08/2014 by IsaiasTorres (1 review written)

This was our third time booking & travelling with lowcostholidays and I have zero complaints. Hotel this time was villa florida apartments right in the centre of caleta de fuste. Apartments were cleaned almost daily & were kept spotless. If they had air conditioning they would be 4 star in my opinion. Thank you lowcostholidays. … Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 25/08/2014

Hi there,

Thanks for your review and we're glad that your holiday was a success!

Stephen

Reply to this comment
Report this review Read 1 Comment

“constant over booking”

Written on: 24/08/2014 by AliFischer1975 (1 review written)

We have recently sent an email sent to your customer services complaints department regarding over booked rooms. We would recommend the area but not this hotel. surrounding restaurants, beaches and shops are good. Beautiful setting along the beach sunset lovely!… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 25/08/2014

Hi there,

Thanks for your feedback, we do appreciate it. Please note that it can take up to 28 days for a complaint to be fully investigated.

Stephen

Reply to this comment
Report this review Read 1 Comment

“Diver Hotel,Tenerife”

Written on: 24/08/2014 by Kiaray28 (1 review written)

The hotel was miles away from the main tourist area in the south,were told by locals that the north of the island was alot cooler and cloudy which low cost holidays did not tell us.We had to hire a car to drive to the south every day just to capture some sun,this was over an hours drive !! Hotel was not a 4 star,food ok,had to pay for a safe in our room and also had to pay for the fridge ! what a joke....... The town was a good 25 minute walk down hill so not possible if you had a buggy or you… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/08/2014

Hi there,

Thanks for your review, I am sorry that your hotel was not 100% to your liking but we are grateful for your feedback. If you have any concerns about your holiday, please private message us on Facebook and we will be able to assist you from there.

Thanks,
Stephen

Reply to this comment
Report this review Read 1 Comment

“Great Hotel”

Written on: 24/08/2014 by fsullivan (1 review written)

Just booked a late deal with my daughter for a 4 day trip to Ibiza. The Hotel Hawawi in San Antonio was a great choice. The location was excellent, rooms were cleaned on a daily basis, they were very comfortable. We were HB and the food choice was great, everyday was something different on the menu and there was always something you could find to eat. We especially enjoyed the breakfasts. Claimed a sun lounger in the morning, but really there was no need, but we did not want to be near the… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to fsullivan's Review

Written on: 24/08/2014

Hi there,

We're so pleased that you had a great holiday and thanks for your review!

Stephen

Reply to this comment
Report this review Read 1 Comment

“poor quality hotel”

Written on: 24/08/2014 by Lanaa54 (1 review written)

The hotel blue star interpalace in Puerto de la cruz should not be rated as a four star, its in a shabby state and in my eyes should not be recommended by low cost holidays. the service by low cost holidays however was perfect would use them again… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/08/2014

Hi there,

Thanks for your review, we're glad that you are happy with our service. If you have any concerns about the hotel, please private message us on Facebook and we wil make sure that the right department are informed.

Stephen

Reply to this comment
Report this review Read 1 Comment

“Superb holiday. Photos on low cost web dire did not do...”

Written on: 24/08/2014 by Kinsleyj1957 (1 review written)

Superb holiday. Photos on low cost web dire did not do hotel justice Hotel entertainment great. Our room was lovely All staff at hotel went out of their way to make us feel special, nothing was too much trouble. Definetlly return again What a great hotel… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/08/2014

Hello,

Thank you for your review, it sounds like you had a great time and that's what we like to see!

Best wishes,
Stephen

Reply to this comment
Report this review Read 1 Comment

“HAPPY”

Written on: 24/08/2014

I have no reason to complain as both the flight and the hotel were absolutely fine. The hotel was lovely - very clean with friendly staff… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/08/2014

Hello,

We're happy that you're happy!

Thank you!

Stephen

Reply to this comment
Report this review Read 1 Comment

“ enjoyable, relaxing and easy”

Written on: 23/08/2014 by Rileym463 (1 review written)

The booking of the holiday was straight forward, with clear and easy payment methods. I visited the sight regularly with queries and questions about the forthcoming holiday. All flight features were straight forward, online check - in was clear and easy, queries relating to transfers were quickly cleared up through the online support 'chat'. The holiday itself was great. The hotel was definitely a family hotel, great pool and pool area. Lovely food, only Turkish so some limited variety but very… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/08/2014

Hi there,

Thank you very much for leaving us a review and we're glad that your holiday was a success!

Stephen

Reply to this comment
Report this review Read 1 Comment

“Carvoeira august 2014”

Written on: 23/08/2014 by Lindsey300 (1 review written)

Lovely holiday, everything went well. I was very pleased with the apartment and the resort… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/08/2014

Hello there,

Thanks for your feedback, we're pleased that your holiday was a success!

Stephen

Reply to this comment
Report this review Read 1 Comment

“Fantastic stress free Holiday - Thankyou Low Cost Holidays”

Written on: 23/08/2014 by Bishop1976 (1 review written)

Booked a 2 week stay through Low Cost Holidays at the Playa Blanca Hotel in Sa Coma, Majorca and had the best holiday ever.... The Process was quick and easy and the Playa Blanca Hotel is an amazing place with very friendly staff that all became our friends. Love the Playa Blanca in Majorca ( When you arrive at the Playa Blanca Hotel there are no strangers just friends that you have not met yet.) Top Hotel with fabulous rooms and facilities. Strongly recommend a visit… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to Bishop1976's Review

Written on: 24/08/2014

Hi there,

Thanks for your feedback, the hotel sounds amazing!

Stephen

Reply to this comment
Report this review Read 1 Comment

“Great holiday booked, quickly, easily and with savings”

Written on: 23/08/2014

After spending nearly 2 weeks trying to find a holiday on various sites looking for good flights and accommodation in the location that we wanted we used Lowcostholidays.com This was because it was all booked at the same time, flights and hotel, and was very easy to do - hassle free. Communication was also good with follow-up emails. Would definitely recommend this site. (Thanks for a great holiday :-))… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/08/2014

Hi there,

Thanks for your review and you're very welcome! We're glad we could help!

Stephen

Reply to this comment
Report this review Read 1 Comment

“Excellent Travel Company”

Written on: 23/08/2014 by Harrison344 (1 review written)

We wanted 2 two bedroom apartments in Zante but only one was available. The company went out of their way to contact the hotel directly to secure another apartment for us for which we were very grateful. We had a lovely holiday and I would definitely recommend Low Cost Holidays… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/08/2014

Hello,

Thanks for your review, we're so glad that everything was to your liking!

Best wishes,
Stephen

Reply to this comment
Report this review Read 1 Comment

“Excellent site easy to use”

Written on: 22/08/2014 by Pinkun (3 reviews written)

After searching for about 2 weeks for good flights and hotels decided to use Lowcostholidays.com. The site was easy to use and made booking both flights and hotel stress free and it saved us money - you can't ask for more than that. Will definitely use this site again :-)… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to Pinkun's Review

Written on: 24/08/2014

Hello,

Thank you for leaving us a review, we really appreciate the feedback and we're glad that we could make your holiday a success.

Stephen

Reply to this comment
Report this review Read 1 Comment

“Request Box information not received by hotel”

Written on: 22/08/2014 by DouglasPratt207 (1 review written)

On arrival at the hotel, the reception had no information on my request box suggestion for a high storey room. As a result we were booked in to a different room location… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/08/2014

Hi there,

Thank you for taking the time to leave us a review. I do apologise for the hotel, if you have any concerns, please private message us on Facebook and we will do our best to assist you.

Stephen

Reply to this comment
Report this review Read 1 Comment

“Lowcostholidays...but certainly NOT Low Standard...”

Written on: 22/08/2014 by Kelly1968 (1 review written)

I feel it would be remiss of me to not comment on the latest holiday I booked through Lowcostholidays. I have just returned from a week long stay in Benidorm, where I stayed at the Sandos Monaco Hotel. I booked this trip via telephone after seeing the holiday advertised on the internet. It could not have been easier. The staff member who assisted me with my booking was extremely pleasant, knowledgeable and sympathetic to my "whims". She was more than willing to spend her time finding me… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 23/08/2014

Hi,

Thank you for your great feedback. We are so happy to see that you had such a positive experience booking over the phone with a member of our team. It was great to see that you had such a fantastic holiday. We really appreciate your custom and look forward to you using us again in the future.

Kind Regards
Toni

Reply to this comment
Report this review Read 1 Comment

“Cervantes hotel, Malaga”

Written on: 21/08/2014

I spent a week in Torremelinos, in Blue Sea Cervantes hotel. All things wet very smoothly.. I took my two grandsons. Ole cost were prompt and delivered exactly what I wanted… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 23/08/2014

Hi,

We are glad to hear that you have had a great holiday and a smooth process with us. Thank you for your fantastic feedback.We do hope that you will book with us again in the future.

Kind Regards
Toni

Reply to this comment
Report this review Read 1 Comment

“Awful hotel, lovely resort!”

Written on: 21/08/2014

Ok, here goes! I never normally write negatives unless I can come up with positive elements as well, but I have to say I'm really struggling with this one. I have saved all year and this is our one family holiday. I booked a one week fully inclusive holiday staying at the Isla Bonita hotel in Costa Adeje, Tenerife via the website of lowcost holidays.com The hotel was advertised as 4 star. On returning from this hotel, I would beg to differ and also add that I have been mis-sold a holiday… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 21/08/2014

Hi there,

I am very sorry about your holiday. In our terms and conditions, which you have to confirm that you have read and understood before you are able to make a booking, we are a third party supplier. As such, we do not own any hotels, airlines or transfer companies and cannot control how they operate.

On your documents, there would have been an emergency number for you to call, which would have put you through to our on holiday team. They would have worked to resolve your issues, while you were still on holiday and even moved you to another hotel if it was necessary.

We do take all complaints seriously and will be more than happy to investigate your holiday and work towards a resolution for you. Review Centre does not allow links or email addresses to be posted but if you private message us on Facebook, we will put you in touch with the right team to deal with your complaint.

Many thanks
Stephen

Reply to this comment
Report this review Read 1 Comment

“Beautiful ibiza ”

Written on: 21/08/2014 by Brendonm463 (1 review written)

Beautiful beaches easily accessible by bus or boat. So much to do there. Highly recommend the twister boat. Apartments in ideal location, however apartment very small, basic and not that modern, small pool with very little space for beds. Look out for Free armbands into clubs they give them out on the beach some days and also into Ocean club. Disco bus to clubs only €3. Drinks very expensive at clubs and concerts, and u can't leave once u go in so stock up b4. Calla bassa, cala vadella… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 21/08/2014

Hello there,

Thanks for your feedback and we're glad that you enjoyed your holiday!

Thank you
Stephen

Reply to this comment
Report this review Read 1 Comment

“After spending a few thousand pounds on a once in a...”

Written on: 21/08/2014 by mazmonkey (1 review written)

After spending a few thousand pounds on a once in a lifetime family holiday we arrived at Mahon to find the transport we had payed for to andi from our hotel had been cancelled by LOWCOST even though they had taken the money for it. 11 of us had to get 3 cabs to the hotel, then spend 4 days trying to grt in touch with them which we eventually did on a expensive mobile phone.they did manage to arrange transport back but only fter a prolonged mobile conversation! Since… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to mazmonkey's Review

Written on: 21/08/2014

Hi there,

I am sorry about your holiday. Review Centre does not allow links or email addresses to be posted but if you private message us on Facebook, we can give you the email address of our post holiday team, who will investigate your holiday and work towards a resolution for you.

Kind regards
Stephen

Reply to this comment
Report this review Read 1 Comment

“rudest place ever”

Written on: 21/08/2014 by lauramcadie (1 review written)

have been asked to write a review on my holiday to the Eri sun hotel Crete , where should I start !! we get to the long stay car park booked by lowcost holidays as was such a great deal to find we had underpaid and would have to paid an extra £15 ( no longer such a great deal ). The flight was fine and so were the transfers. we arrived at the hotel at 5.30 am and was told that they didnt have our room ( a family room ) and was put into two separate rooms. these rooms were of such a poor… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to lauramcadie's Review

Written on: 21/08/2014

Hi there,

Thanks for your review. As we are a third party supplier, we do not own any hotels and cannot control how they operate (as mentioned in out terms and conditions). However, we do take every complaint seriously and on your documents, there would have been an emergency number for you to call. This would have put you through to our on holiday team, who would have worked to resolve any issues that you had, while you were still on holiday (for example, they may have moved you to a more suitable hotel).

Review Centre does not allow links or email addresses to be posted but if you private message us on Facebook, we can forward your complaint to our post holiday team, who will investigate your holiday and offer a resolution.

Many thanks
Stephen

Reply to this comment
Report this review Read 1 Comment
overview
lowcostholidays.com