Lowcostholidays.com Reviews - www.lowcostholidays.com

★★★★☆
4.0 / 5
7617
81.1% of users recommend this
? Ask our helpful community of experts about this product or company
Lowcostholidays.com - www.lowcostholidays.com - Ask a question now

Media Gallery for Lowcostholidays.com - www.lowcostholidays.com

Lowcostholidays.com - www.lowcostholidays.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“corfu holiday palace”

Written on: 18/07/2015 by 221Spence (1 review written)

after the initial mess with low cost systems with our booking. we excepted the hotel corfu holiday palace an exelent hotel and had a great time. kanoni is a beutiful place. the hotel breakfast was good alacart evening meal fantastic.would not hesitate to return, cheers… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 18/07/2015

Hello,

I'm sorry to hear that your booking process didn't go smoothly. However I'm pleased that your holiday was pleasant and you would return to Corfu again. Thank you for your feedback.

Warm regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“What a mixture”

Written on: 18/07/2015 by Nikhil117 (1 review written)

Low cost hols were very efficient but never again will I go all inclusive. Too noisy, too busy, lovely staff, poor quality drinks and a very, busy resort. Hotel too big for me… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 18/07/2015

Hello,

I'm sorry that you weren't fully satisfied with all inclusive offer, however I'm glad that your overall experience is positive. Thank you for your feedback.

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“No probs everything went well ”

Written on: 18/07/2015 by fdLake261 (1 review written)

No probs everything went well… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 18/07/2015

Hello,

I'm glad to hear that you had a smooth experience with us.
Thank you for your review.

Best regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Trip to marrakesh”

Written on: 18/07/2015 by Troyo39 (1 review written)

Easy booking, best price and great value. Hotel was as the per description, flights seamless and a great trip was had. Have used your company many times and have never been disappointed. Would and have highly recommend to friends… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 18/07/2015

Hello,

Thank you for your lovely feedback. I'm pleased to hear that you're satisfied with our service. I'm glad that we have such a satisfied long- standing customer. Many thanks for your recommendations!

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“had a really enjoyable break, ”

Written on: 17/07/2015 by Karter125 (1 review written)

I am reviewing the holiday or Lowcost Holidays? I would recommend Portugal or where we stayed for sure. Nice hotel and really good beaches with very few people on them!! Reasonable prices in local shops. Plenty of good places to eat. People were very friendly. All in all really nice place to visit… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 17/07/2015

Hi,

Portugal is such a beautiful place, I'm happy to hear you've spent a nice time there. Thank you for letting us know and taking time to post us your feedback.
We look forward to welcoming you back in the future!

Kind Regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“If you don't mind printing out the paper work ”

Written on: 17/07/2015 by Trace251 (1 review written)

This is the 3rd time we have travelled with low cost holidays and we have enjoyed our holiday each time...the last one was in majorica 4 weeks ago.. Lovely hotel everything low cost said about it plus more...there's now a low rate telephone number to contact if there's any queries before you go...our price for our holiday was fantastic much cheaper than the main travel agents… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 17/07/2015

Hello,

I am pleased to hear that you have booked with us on numerous occasions and never had a problem. I'm also happy we gave you a great price with your holiday. We look forward to helping you book many more holidays!
Take care!

Best Regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Straightforward pricing and booking!”

Written on: 17/07/2015 by TommyBhoy88 (1 review written)

Pricing on the site is very good and great getting total price rather than 'per day' as on some others. Hotel-description sometimes bit minimal but always better or at least same price than found on other hotel-sites. Searching on the website sometimes seems little tricky as it doesn't allow you to just change date or amount travelers without going all way back to start. Used them twice over the last year and straightforward on arrival at destination, paid at time booking so just had to hand… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to TommyBhoy88's Review

Written on: 17/07/2015

Hello,

Thank you for your feedback and comments about our hotel descriptions and booking process. I'll pass it on to continually improve our service for the future.
I'm glad that your overall experience is positive and I hope that all your holidays was and will be fantastic. I look forward to welcoming you again in the future.

Warm regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Well organised”

Written on: 16/07/2015 by 130Dillon (1 review written)

Booked holiday very happy with the way it was all handled definitely using low cost holidays agsin… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 17/07/2015

Hi there,

Many thanks for your lovely words! Fantastic to hear you are satisfied with your booking process and we look forward to seeing you soon!
Have a marvellous holiday!

Best Regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Rescheduled Flights resulting in shortened holiday”

Written on: 16/07/2015 by joeshenton (1 review written)

Normally I find lowcostholidays to be a good place to book and have spent money with them before but I am afraid to say that I shall not be using them again after my holiday this summer. I booked my holiday to Barcelona for a week and made sure to pick an early flight as we were only going for 7 days and didn't want to waste the first day travelling. I paid extra for what I saw as the better flight. A month before we are due to fly and they have phoned/emailed me to move the flight outbound… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to joeshenton's Review

Written on: 16/07/2015

Hello,

I'm so sorry to hear that your flights have changed. I can understand how this would have been frustrating and that because of this you need to change your plans as well. We always do our best to provide our customers with the best suitable options and please accept my apologies for that it wasn't the case for you. I hope that despite of this inconvenience you will have a really pleasant and relaxing break. Once again, please accept my apologies for what happened to you.

Warm regards,
lowcostholidays

Reply to this comment

Joeshenton's reply to Lowcostholidays.com's Comment

Written on: 16/07/2015

Your apology is not acceptable when I paid for an early flight which you have changed. My taxi was booked and now has to be changed, I don't know if this will be possible. Instead of arriving by lunch time, and having a good first relaxing day, I will not arrive after dinner when there will be no decent food available and the day is over. Once again, I chose and paid for an early morning flight so it is not acceptable to just move it to the afternoon and expect I will be happy with that. I will not be spending another few thousand pounds with this company next year, the year after that, the year after that unless this can be resolved.

Reply to this comment

Lowcostholidays.com's reply to Joeshenton's Comment

Written on: 16/07/2015

I can totally understand that is was an unpleasant situation, however we've informed you abut this change asking for your assent or offering you a full refund. As you've agreed on this change there is not much we can do about it now. Also I'd like to assure you that your transfer has been amended.
I'm very sorry we're unable to provide you the times you wanted and I sincerely apologise for that.

Warm regards,
lowcostholidays

Reply to this comment

Joeshenton's reply to Lowcostholidays.com's Comment

Written on: 16/07/2015

I was TOLD this change would be happening, not asked for "assent" and I was not offered any kind of recompense or in deed, a full refund. Unfortunately, yours is a misrepresentation of the situation entirely. Someone from lowcostholidays phoned me and TOLD me that they would be sending out new flight details and that they were now later. When I received the documentation to review, I have phoned to say this was unacceptable.
My frustration is compounded further when I see that for a similar price, there are early morning flights from Birmingham available right now using Monarch, which I am aware is also one of your suppliers. I can only assume you are trying to save money for yourselves at MY expense as an afternoon flight is cheaper than early morning (which, again, I paid for).
I will gladly accept a full refund but my true wish is that I receive the holiday and the flights which I have already paid for.

Reply to this comment

Lowcostholidays.com's reply to Joeshenton's Comment

Written on: 16/07/2015

I unreservedly apologise you for the all inconvenience you've faced and I can assure that we feel sorry, but we're unable to provide you the flight you choose. If some serious obstacles occur we always to provide all of our customers with the best available alternatives so unfortunately there was no other options in your case. I've just double checked that with our Aviation team and we did our best, however there is nothing else we can offer.
Again I sincerely apologise.

Kind regards,
lowcostholidays

Reply to this comment

Joeshenton's reply to Lowcostholidays.com's Comment

Written on: 17/07/2015

And this is the butt of my complaint. You are offering me no other option except that I will lose the first day of my holiday. I have been offered no refund, no compensation, just told that my holiday is reduced by effectively nearly a full day. This is the customer service you can expect from lowcostholidays and I will continue to make everyone I can aware of this until it is resolved. Once your money is paid, they can and will do anything they want, and you have no other options.

Reply to this comment

Joeshenton's reply to Lowcostholidays.com's Comment

Written on: 17/07/2015

Also you state that the Aviation team did their best, which again is incorrect. Either you are lieing, or the aviation team is lieing to you because there are flights on your website right now which go from the midlands airport I chose to Barcelona in the morning. In fact there is at least 3 different options, all of which are a lot more suitable than the time you have moved my flight to.

Reply to this comment

Joeshenton's reply to Lowcostholidays.com's Comment

Written on: 17/07/2015

You are offering me no other option except that I will lose the first day of my holiday. I have been offered no refund, no compensation, just told that my holiday is reduced by effectively nearly a full day. This is the customer service you can expect from lowcostholidays.com and I will continue to make everyone I can aware of this until it is resolved. Once your money is paid, they can and will do anything they want, and you have no other options.

Reply to this comment
Report this review Read 8 Comments

“Great Hotel”

Written on: 16/07/2015 by Banoffipye (1 review written)

I went as a solo traveller to Oceanus Aparthotels and was very impressed. The apartment was clean, all the electrical appliances worked and the shower was fantastic! The pool was lovely and cold, which I needed as it was so very hot! I only ordered drinks near the pool but the staff were fine as long as you didn't leave glassware near the pool side which is completely understandable. The restaurants nearby were great and very easy to walk to. The supermarket was extremely close by and so too… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to Banoffipye's Review

Written on: 16/07/2015

Hello,

I'm pleased to hear that you had a great time on your holiday. It's always good to know that you enjoyed your stay and took so much advantages from the location.
Many thanks for your feedback. I look forward to welcoming you again soon.

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Vera Queen Sharm - Eqypt - Worst Hotel Ever!”

Written on: 16/07/2015 by GJGM-Norfolk (1 review written)

We were booked into a Resort that clearly does not cater for English (by their own admission) clearly an Italian Hotel - Adjoining rooms booked for the family upon arrival no adjoining room and immediately requested to pay for an upgrade - these were already booked!!! but had to pay again!!!! All Inclusive - a joke! Pizza & Chips parts of the day, every day! See Trip Advisor reviews for July - Spot On. NOT HAPPY… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to GJGM-Norfolk's Review

Written on: 16/07/2015

Hello,

I'm really sorry to hear that and thank you for bringing this to my attention. If you could please send me and email with your booking ref using 'contact via email' button at the top of the page, I'll look into this for you.
I'm sorry to hear that the hotel menu didn't live up your expectations and I sincerely apologise for all inconvenience caused.

Best regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“System a bit slow but apart from that everything spot on”

Written on: 16/07/2015 by 56Meadows (1 review written)

System a bit slow but apart from that everything spot on… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 16/07/2015

Hello,

I'm really glad to know that you found the best option for your holiday with us.
Thank you for your feedback - it will be passed on to the relevant department to improve our service in the future.

Best regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Very pleased would defo use again ”

Written on: 15/07/2015 by Sophieolivereva (1 review written)

Very happy with low cost good customer service had no problems what's so ever and had a great holiday from start to finish I fount very cheap holiday and it isn't too good to be true I will defo be back again thank you! Also some reviews put me off but like I said I had no problems :-)… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to Sophieolivereva's Review

Written on: 16/07/2015

Hello,

Thank you so much for your kind review. I'm glad to hear that you've had such a great experience with us and our service and offer met your expectations. It's great your holiday was so pleasant and we can't wait to see you soon again.

Kind regards,
Milena

Reply to this comment
Report this review Read 1 Comment

“London Hotel”

Written on: 15/07/2015 by Giovanny24 (1 review written)

Nice hotel, great location. Good service from Low Cost Holidays… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 15/07/2015

Hi there,

That's a great news! I'm glad to hear that the hotel with its location fulfilled your expectations.
Thank you very much for the highest note!

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Splendid Break”

Written on: 15/07/2015 by rudgy (1 review written)

Booked through low cost holidays 1 week in Malta at the Hilton, absolutely fantastic resort and overall holiday experience, thank you again low Cost Holidays… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to rudgy's Review

Written on: 15/07/2015

Hello,

You're welcome. I'm happy to hear that your time away in Malta was so enjoyable. It's one of the best holiday destinations, really worth to visit, so it's important that your whole experience met your expectations.
Thank you very much for sharing!

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“No fuss, little worry”

Written on: 15/07/2015 by Gwespyr (2 reviews written)

We went to Kos for a one week holiday in July via Low Cost holidays. I was little concerned at first when I got a confirmation E mail from Low Cost and then the airline company, Thomas Cook, and so I had to check my bank statement to ensure I had not been charged twice for the flights as it was not clear from the E mails - needless to say I hadn't. The accommodation was basic and clean and in a quiet part of the town. there was no rep available as s/he had just left and as the company had so… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to Gwespyr's Review

Written on: 15/07/2015

Hello,

I'm happy to know overall experience of your stay are positive and that you've spent a nice and relaxing time away.
In case of a representative we do not provide them in any of the resorts, the only way to contact us is via phone, and a members of our team will do the best they can. I hope it clears thing up for you.
Thank you for taking time to post us your review and take care!

Kind Regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Portugal holiday”

Written on: 15/07/2015 by Maddenrs493 (1 review written)

The hotel was excellent very very clean and the food was excellent the pool was very clean and plenty of sun beds, the entertainment was not to bad but not very good for teenagers. We asked to be close in rooms. As we booked two but one was on the ground floor and the other one was on the second floor .the staff where very friendly and helpful… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 15/07/2015

Hello,

It's great to know that your stay in Portugal was so enjoyable and overall the hotel met all of your expectations. I'm sorry that it wasn't possible to put you in close rooms but as I can see nonetheless your stay was pleasant and you brought a lot of nice memories. Thank you for your comment.

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Does what it says on the tin”

Written on: 15/07/2015 by McLaughlinba172 (1 review written)

Easy site to navigate price was the cheapest good service reccommed to anybody to give it a try… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 15/07/2015

Hello,

Thank you for taking time to share your comment with us. I'm pleased to know that you find our site friendly and the whole experience went so smoothly for you. Once again thanks for recommendations!

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Would definitely use again”

Written on: 14/07/2015

Booked with lowcostholidays as they provided us with the flexibility to book the type of accommodation I wanted and also the flights as if travelling independently bit with the assurance of a package. They went the extra mile by telephoning the hotel to confirm the description of the accommodation was correct. Would definite book with them again… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 15/07/2015

Hi,

I'm really glad to hear that you find what you've been looking for with us and you're satisfied with the service we provided you. Thank you very much for your kind comment - it means a lot for us. Hope that we will assist you with many more wonderful trips in the future.

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“First Class Service”

Written on: 14/07/2015 by July15 (1 review written)

Excellent customer service from the moment I booked my holiday to Lake Como. This holiday was also a special 60th birthday celebration for my husband. Everything went like dream from the flights,transfers to our accommodation. All the flights were on time and the taxi tranfers booked with our package were excellent. Our room at the hotel was exactly what we had booked, it was a deluxe lake view with balcony.My husband enjoyed his special birthday in his dream location. Well done Lowcost… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to July15's Review

Written on: 15/07/2015

Hi there,

you're very welcome. I'm really happy to hear that we could take part in your special celebration in Italy. I hope you enjoyed Lake Como, it's such a beautiful place.
Thank you for taking the time to share your feedback with us and for the highest note. I look forward to seeing you in the near future.

Best regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment
overview
lowcostholidays.com