Lowcostholidays.com Reviews - www.lowcostholidays.com

★★★★☆
3.9 / 5
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Note from Review Centre 

Review Centre understands that between the 28th July 2011 and September of the same year Low Cost Holidays was offering customers £25 in exchange for positive reviews on our site. As an independent and unbiased consumer review site  soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 
Low Cost Holiday actively monitor these pages and do regularly comment on reviews to try and assist their customers. Please understand that all comments are moderated by Review Centre manually and as such there can be delays in comments going live, particularly over the weekend.
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“Superb value for money”

Written on: 22/01/2015 by Dylany235 (1 review written)

Great last minute holiday, and enaqables you to complete the package with any worthwhile add on eg transfers, luggage, insurance. Booked a 5 night all inclusive on Tenerife in Hotel Perla Tenerife ( great value for money ! )… Read Full Review

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Lowcostholidays.com's Comment

Written on: 23/01/2015

Good afternoon,
I am glad that you were very happy with your holiday booking and that you liked the flexibility of being able to add the extras on that you needed and all for a great price too.
I hope that you have a great holiday and thanks for your review.
Regards, Mary

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“Amazing break in lovely Krakow!”

Written on: 22/01/2015 by PaytonCopeland202 (1 review written)

Three nights hotel and return flights for under £90, there must be something hidden we were about to find out, but not at all the whole holiday from beginning to end was absolutely perfect! The hotel was a 2*, and being a hostel person when I travel on a budget I wasn't worried about a 2* hotel but I was worried what my partner would think as I was adamant that it would be very basic. Situated along a short alley behind some shops I had bad vibes when I departed my taxi on my arrival from the… Read Full Review

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Lowcostholidays.com's Comment

Written on: 22/01/2015

Hi

This is incredible to hear, I am so glad you had an amazing break away. This place sounds so nice by your review I may have to head out there myself.

Thank you and we look forward to hearing from you again.

Regards
Glen

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“my first experience”

Written on: 22/01/2015 by CoreyMahoney498 (1 review written)

This was the first time I had used low cost holidays. I initially had problem with web page but one call swiftly answered to the helpline and my booking was completed. All travel arrangements were slick from flight to transfers. good range of hotels to choose from. … Read Full Review

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Lowcostholidays.com's Comment

Written on: 22/01/2015

Hi!

This is fantastic news, glad to hear that everything was sorted once you called through and that you had a good holiday.

We hope to see you again soon.

Cheers!
Glen

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“No transfer - no refund”

Written on: 22/01/2015 by Jocelynq108 (1 review written)

The holiday itself was easy to book and cheap but our flight was delayed by 4 hours and the transfer company refused to transfer us to our hotel because we had bicycles. They said they would tell the agent to refund the transfer costs. I have contacted lowcostholidays several times about this but not been given a refund. But the holiday itself was good and booking it through lowcostholidays was easy and cost effective… Read Full Review

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Lowcostholidays.com's Comment

Written on: 22/01/2015

Hi!

I am sorry to hear that you had some troubles with the transfer company when you arrived. I am sure this caused unwanted stress to your holiday and I apologise for this. However, It is good to hear that the booking process was easy. I hope you had a great stay regardless of your issue.

Thank you

Regards
Glen

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“good value for the money paid staff were very good and...”

Written on: 22/01/2015 by mpDaniel279 (1 review written)

good value for the money paid staff were very good and worked hard to make sure you enjoyed your holiday… Read Full Review

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Lowcostholidays.com's Comment

Written on: 22/01/2015

Hi!

This is fantastic, I am super happy to hear you had a great time away. We strive to have holidays that are lowcost but good value for money and I can see that you have made the most of it.

Hope you visit us again soon!

Regards
Glen

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“holiday review 2015”

Written on: 22/01/2015

I thought that lowcosthidays was really easy to communicate with and was very impressed with the ease of booking and emails detailing our holiday flights hotel and transferes etc.Also loved the fact that we were able to talk to someone over the phone which i found very reassuring on the whole was very impressed the only one gripe was the hotel we stopped at hotel canifor in Malta St Paul's bay it was down as 4 star which I would say it certainly wasn't… Read Full Review

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Lowcostholidays.com's Comment

Written on: 23/01/2015

Good afternoon
Many thanks for taking the time to write a review.
I am very pleased that you found our holiday experts helpful and that the whole booking process was easy.
I am sorry that you were a little disappointed with the Hotel; this is never our intention, but I do hope that you enjoyed the holiday experience overall.
Regards, Mary

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“Brill!”

Written on: 21/01/2015 by Spencer1994 (1 review written)

Brilliant! Fantastic flights, hotel and transfer! Would highly recommend and use again!… Read Full Review

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Lowcostholidays.com's Response to Spencer1994's Review

Written on: 22/01/2015

Hello!

This is what we love to hear, thank you so much for your lovely words. Glad you had a great time with us and we hope to see you again soon.

Cheers
Glen

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“Unexpected Extra Costs”

Written on: 21/01/2015 by tommoloney (2 reviews written)

Three weeks all inclusive in hurghada in Egypt at Mamlouk Palace. Lovely resort with own, beach big pools, nice rooms and great food. The resort was clean safe and friendly. The majority of staff were extremely friendly and that enhanced our holiday. Should have been 5 star but for experience with reception on check in and check out. The start and end of your holiday is very important. When we checked in the hotel demanded an additional payment of £175 sterling as we were staying on new years… Read Full Review

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Lowcostholidays.com's Response to tommoloney's Review

Written on: 21/01/2015

Hi,

I am really sorry to hear this. If you would like us to investigate this, please put your concerns in writing via the message button at the top of the page. We will then pass your e-mail onto our customer relations team.

Kind regards,

Jenny

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“Great hotel and location”

Written on: 21/01/2015 by euChurch85 (1 review written)

A wonderful hotel and location and everyone should put Venice on their bucket list. Not too many tourists but l would imagine that it could be horrific in the Summer The powers that be in Venice should do something about the amount of graffiti and not let a fascinating city become rundown. All in all Venice is a great place for short break and a visit to Doges Palace is a must… Read Full Review

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Lowcostholidays.com's Comment

Written on: 21/01/2015

Hi,

Thank you for the review and I am pleased to hear you had a wonderful stay in Venice.

Kind regards,

Jenny

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“Good cheap holiday”

Written on: 21/01/2015 by TomD101 (1 review written)

We have travelled frequently with LCH and find they are the best for cheap deals. Our latest holiday in Cyprus was spoiled a bit by very poor weather. Cold, windy and wet. The accommodation we used, the Paphinia Apartments, were as usual first class. The apartments could not be better equipped with everything from a tin opener to an ironing board. Towels changed every day if you wished and bedding changed 3 times in ten days. Note that these apartments are not suitable for wheel chair users as… Read Full Review

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Lowcostholidays.com's Response to TomD101's Review

Written on: 21/01/2015

Hi,

Thank you for the feedback. I am pleased to hear you had a good holiday and it is great that you travel with us frequently. Thank you for being a loyal customer.

Kind regards,

Jenny

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“Good Hotel and staff..”

Written on: 21/01/2015 by mikjak (1 review written)

Holiday very good but 2 days late and added expense due to Monarch not checking my advanced passenger details, but that's a matter I will take up with them. Nice Hotel , staff , food reasonable, drinks other than spirits very good, but all in all I'd go there agian. Thanks and Regards Mick Slater… Read Full Review

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Lowcostholidays.com's Response to mikjak's Review

Written on: 21/01/2015

Hi,

Thank you for the review and I am pleased to hear that the staff and the hotel was good.

Kind regards,

Jenny

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“Very easy to deal with”

Written on: 21/01/2015 by dacook (1 review written)

The booking was easy and follow up amendments proved to be speedily dealt with using common sense. This was a group booking for 20 people. David Cook… Read Full Review

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“Need to be aware of customer needs in respect of...”

Written on: 21/01/2015 by 108Ward (1 review written)

Need to be aware of customer needs in respect of Equality Act 2010. Customer took the action for two weeks to solve the problem without low cost holiday support with time and effort has drain it. Please review your customer service to be improve next time… Read Full Review

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Lowcostholidays.com's Comment

Written on: 21/01/2015

Hi,

I am sorry to hear you were not happy with our customer service. We do appreciate your feedback and I will be passing your comments on.

Kind regards,

Jenny

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“i was not happy with this hoilday iwas ley down”

Written on: 21/01/2015 by CurtisHewitt (1 review written)

I was let down with this holiday iwas promised a balcony but when I got there the hotel wanted to charge me extra 17 eurows a night… Read Full Review

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Lowcostholidays.com's Comment

Written on: 21/01/2015

Hi,

Thank you for the review and I am sorry to hear that you felt let down. I hope despite this you enjoyed your holiday.

Kind regards,

Jenny

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“Review of Holiday at Xperience Sea Breeze, Sharm el Sheikh”

Written on: 20/01/2015 by Gillespie163 (1 review written)

I booked this holiday last August for me and my daughter to celebrate my birthday. We arrived Jan 13th 2015. Really smooth journey except the ' Speedy Shuttle' broke down at the 1st stop and we had to wait approx an hour for a replacement!! The Xperience Sea Breeze is a fabulous resort with very friendly staff and great facilities. Definitely not a disappointment and would recommend and do plan to return. The reviews of the hotel are accurate and is a tad smaller than some of the huge ones in… Read Full Review

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Lowcostholidays.com's Comment

Written on: 21/01/2015

Hi,

Thank you for the review. I am pleased to hear that you had a lovely holiday in Sharm el Sheikh and found our booking process easy.

Kind regards,

Jenny

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“as you know we booked all inclusive.Our hotel was...”

Written on: 20/01/2015 by Bobhunt (1 review written)

as you know we booked all inclusive.Our hotel was changed, witch was ok. I did enquire as to weather the new hotel was all inclusive. You assured me it was, but on arrival we were informed it was full board ?… Read Full Review

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Lowcostholidays.com's Response to Bobhunt's Review

Written on: 21/01/2015

Hi,

Thank you for the review and I am sorry to hear that your accommodation is not what you were expecting. Please could you put your concerns in writing to us via the message button at the top page. We will then pass this onto our customer relations team to investigate.

Kind regards,

Jenny

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“Malta in January”

Written on: 20/01/2015 by Englandiv448 (1 review written)

Really nice guy who dealt with booking. Booked flight hotel hire car and car parking. All went smoothly and we had a great time … Read Full Review

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Lowcostholidays.com's Comment

Written on: 20/01/2015

Hello,

I'm glad you had a great time. Thanks for your review.

Warm regards,
Wade

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“Midtown Manhattan 2015”

Written on: 19/01/2015 by SteveHannen (1 review written)

My wife has wanted to visit New York since she was young, and seeing as she was paying, I decided I was game too. Lowcostholidays hit the spot, with a Best Western hotel (more like an apartment) in Midtown Manhattan and flights with Virgin Atlantic for around the £1500 mark all in. We just had to transfer from the airport. NYC taxis have a fixed fee of around $52 to Manhattan from the airport, or you could use the skytrain to Jamaica, Queens and then the E train to 51st Street and a short walk… Read Full Review

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Lowcostholidays.com's Response to SteveHannen's Review

Written on: 20/01/2015

Hello,

Thank you for your detailed review and great travel tips! It sounds like you had a fantastic time.

Warm regards,
Wade

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“Dreadful accomodation - no help atall!”

Written on: 19/01/2015 by 1982RussoItalian (1 review written)

Dreadful standard of hotel and misleading. No phone calls it emails answered… Read Full Review

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Lowcostholidays.com's Comment

Written on: 20/01/2015

Hello,

I'm really sorry to hear that. If you could give me some more details via the 'contact via email' button at the top of the page, I'll get this looked into by our customer relations team.

Warm regards,
Wade

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“Good overall experience.”

Written on: 19/01/2015

Hotel was the Iberostar Bouganville Playa in Costa Adeje, Teneriffe which was undergoing a prolonged renovation. The renovated rooms were spacious and decorated in a clinically white style. Other rooms where clean but dated,this was particularly noticeable in the bathrooms. External noise was experienced in the rooms which had partial sea views on the sides of the building.It would have been useful to have had prior knowledge of the differences between the rooms. Staff were friendly and helpful… Read Full Review

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Lowcostholidays.com's Comment

Written on: 20/01/2015

Hello,

It sounds like you had a fantastic time. I'm glad!

Warm regards,
Wade

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