Lowcostholidays.com Reviews - www.lowcostholidays.com

★★★★☆
3.9 / 5
6778
81.0% of users recommend this
? Ask our helpful community of experts about this product or company
Lowcostholidays.com - www.lowcostholidays.com - Ask a question now

Media Gallery for Lowcostholidays.com - www.lowcostholidays.com

Lowcostholidays.com - www.lowcostholidays.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“Value For Money”

Written on: 25/05/2015 by 138Gregory (1 review written)

Flexible flights and accomodation.... Easy user friendly webpage.... Holiday worked out cheaper than other tour operators and flight times were far better with flexible flight choice :-) Would definately use again and reccomend to family and friends… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 26/05/2015

Hello,

It's great to know that your whole holiday experience was pleasant and you find our website easy to navigate. I hope you have lots of lovely memories.
Thank you very much for your recommendation and I can't wait to assist you in the future!

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“hotel unsure of identity”

Written on: 25/05/2015 by stokepotter (1 review written)

Have just stayed at the callela palace Hotel in callela for 4 nights all inclusive which really, is more then enough. Good points Clean Good paid for Wifi throughout Hotel No queue for drinks (in May) Bad points Hotel over run with students particularly at meal times Seemingly no thought given to room allocation, in our case we were next to a group of single girls who were coming and going all night long until 5am! Would I stay again? Not without guarantee that students and same sexy parties… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to stokepotter's Review

Written on: 25/05/2015

Hello,

Thank you for getting back to us with your review regarding your recent stay in Calella Palace Hotel. I'm pleased that you enjoyed your all inclusive break, however many thanks for bringing your concerns to my attention. We appreciate any feedback from our customers to improve our service.
Thanks.

Warm regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Brilliant Bargain Holiday”

Written on: 25/05/2015 by gazroz15 (1 review written)

You don't always know what you're going to get when you book a cheap holiday, but our ten days at Vale de Carros on the Algarve were superb. The holiday was easy to book and everything went smoothly. The accommodation was better than anything we had expected - a good size apartment in lovely grounds with plenty of bars and restaurants nearby. Ok, it's not that close to the beach - a twenty to thirty minute walk - but it is a pleasant walk and there's places to stop off at on the way. Bus stops… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to gazroz15's Review

Written on: 25/05/2015

Hello,

I'm so glad to hear about your enjoyable holiday. That's a pleasure to read your words about the hotel, which met all your expectations and as you said - even more. Also that's great that you found the walk to the beach pleasant and that you had a really nice company what makes you happy about your overall stay.
Thanks a lot for your positive feedback and the 5 star rate.
I hope to assist you with many bookings in the future!

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Curate's egg - good in parts”

Written on: 25/05/2015 by DrDuncan1936 (1 review written)

The room at the Costa Verde Hotel was comfortable and staff were helpful (though we did receive some misleading information about local bus services). Breakfasts were quite good but not spectacular and the dishes were always the same. There was a long delay between arriving at Palma Airport and being transferred to our hotel, but the return trip to the Airport was prompt and efficient. The flights with Easy Jet were generally trouble free and enjoyable, though the return flight was… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to DrDuncan1936's Review

Written on: 25/05/2015

Hello,

That's nice to hear that you were pleased with the hotel as the accommodation is always very important to let you fully relax. However I'm really sorry for the issue with the flights as I can imagine that is caused you a lot of stress. Unfortunately this is something we cannot control. Also I'm very sorry for the issue with the policy of the car hire company. I really appreciate your feedback and in this situation I'll pass it on. Thank you very much for your time to contact us and let me apologise for your inconveniences once again.

Warm regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Poor air conditioning”

Written on: 25/05/2015 by John123ob (1 review written)

Easy to list series of complaints: .Air conditioning did not function effectively--real problem since temperature reached 43 degrees on occasions .At arrival,management informed us that they had no record of our booking and they had no rooms available.After 2 hours and after we proved the booking had been arranged we were eventually told that miraculously a room was available .Previously booked,and paid for,transfers did not arrive despite the fact that we had checked with the company the… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to John123ob's Review

Written on: 25/05/2015

Hello,

I'm very sorry to hear about what has happened to you. Let me assure you that this is not our standard practise and we always aim to provide the best service what includes also the transfer and the hotel. In this situation I'd like to sincerely apologise for all your inconveniences. We take the all the complaints very seriously and that is why we need to investigate that with our suppliers. Your feedback is of a great importance to us so if you want us to take a look into your issue I'll appreciate if you could please send us an email with the details and your booking reference.
Let me apologise for that once again.

Warm regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Easy, fast and efficient!”

Written on: 25/05/2015 by Kleinvq420 (1 review written)

I recently booked a holiday on line and could not believe how easy the process was! Within minutes all my documents were printed and I hadn't spoken to a soul! The following day I phoned about a room request and found the person extremely friendly and efficient. The holiday is over now and there were no problems at all.Will definitely use lowcost holidays again and would not hesitate to recommend… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 25/05/2015

Hello,

That's nice to hear that you found our online booking process straightforward and that one of our staff was so helpful. Also it's great to know that your whole holiday experience was pleasant and I hope you have lots of lovely memories.
Thank you very much for your recommendation and I can't wait to assist you in the future!

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Trip to Agia Pelagia Crete”

Written on: 25/05/2015 by Doyle458 (1 review written)

Great holiday - all the arrangements went very well, transfers were punctual and the accommodation and staff at the Happy Cretan were wonderful… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 25/05/2015

Hello,

I'm very happy hearing that you've spent such a great holiday! That's important we could help you to book everything you need to make the holiday enjoyable and that the transfers and the hotel met your expectations.
I hope you had lots of beautiful memories from your holiday!

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Good prices, accommodation as described, good...”

Written on: 25/05/2015

Very easy company to deal with. Everything was as expected and booked… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 25/05/2015

Hi,

I'm glad to know that you're so pleased with our deals and possibilities and that your whole booking experience went to plan. We aim to provide the best service so it's important you appreciate us. Thanks for sharing your positive opinion!

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“holiday to mellieha in malta”

Written on: 25/05/2015 by Stephens286 (1 review written)

First time we've booked throught lowcost holidays and can honestly say was trouble free from start to finish. Very helpful staff easy to contact and all very professional and friendly. Would definately book through them again… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 25/05/2015

Hello,

I'm really glad to hear about your first booking experience with us. It makes me pleased that you found the booking process seamless and that our staff could be helpful to you.
Thanks for your time to contact us and I'm looking forward to see you again!

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“advisor”

Written on: 25/05/2015 by Zoew1 (1 review written)

advisor who I booked with was a star nothing was 2 much trouble and r holiday down 2 the transfers wz grt ******… Read Full Review

Visit lowcostholidays.com
Report this review

“not given relevant informatiom”

Written on: 24/05/2015 by jacjovi (1 review written)

We original booked with Thomas Cook flight, but you changed us to a better time.departing with jet 2 coming home on Thomas Cook. You failed to tell us we had to print boarding passes for jet 2. Resulting in being charged £35 on departure and our party being split up into separate seats . We had a 3 year old with us.it was our grandsons 1st flight/holiday abroad.and we did not get to experience his excitement. Very dissatisfied… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to jacjovi's Review

Written on: 25/05/2015

Hello,

I'm really sorry to hear that you feel this way. The possibility we gave you was supposed to make you pleased, so I'd like to apologise for the issue faced. All the required information for the flight are included in your documentation at the bottom of the page about the flight. However I'd like to thank you very much for your feedback and I'll pass it on as we can use it to improve our service.
Once again let me apologise for your inconvenience and I hope that despite of that you and your family had a nice time away.

Warm regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Cabanas in Portugal.”

Written on: 24/05/2015 by cantbearsedtogetasifferentnameastheyrealltaken (1 review written)

Fantastic and relaxing holiday booked through low cost holidays. The resort is very quiet and you need to walk 10 minutes to the main village, but it is a very beautiful and friendly area. Very clean and we'll kept apartments with regular cleaning service. Recommended and absolutely no issues booking through low cost holidays again… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to cantbearsedtogetasifferentnameastheyrealltaken's Review

Written on: 25/05/2015

Hello,

I'm glad to hear that you had fantastic and relaxing holiday in amazing Portugal. Thank you for your feedback and recommendation! Can't wait to see in you again in the future.

Best regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“NEW YORK, NEAR DISASTER!”

Written on: 24/05/2015 by Moserta440 (1 review written)

our holiday itself to New York was amazing. I booked through Low Cost holidays 10 months in advance for 5 nights for myself and a friend, received flight details and hotel details via email which I had to check to make sure all was correct, which it was. The day before our departure date I went into the airlines website we were flying with to check in online as you can only do this with this particular airline 24 hours before departure, to my horror the date they had for our return was a day… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/05/2015

Hello,

I'm sorry to hear that this has happened to you. I can imagine that this would have been disappointing for you and please, accept my sincere apologies. However it's good to know that everything was sorted and you've enjoyed your time in New York.

Kind regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Good reliable booking”

Written on: 24/05/2015 by QuentinRice26 (1 review written)

I prefer this to other sites where you can't book online. And the aftercare is also reliable. Had an issue with hotel once and it was solved with a lot of attention and I feel the costumer service is very important and helps me to book with confidence. … Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/05/2015

Hello,

It's always a pleasure to read such a positive words about our company. I'm happy to hear that our service lived up your expectations. Thank you for your kind review!

Best regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Faultless holiday”

Written on: 24/05/2015 by Jelly2762 (1 review written)

Booked this holiday for an anniversary surprise Faultless from leaving Gatwick to arriving back 5 days later Have already used Low Cost Holidays before will definitely continue already booked for October… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Response to Jelly2762's Review

Written on: 24/05/2015

Hello,

Thank you foe choosing us again. I'm pleased to hear that your break went smoothly and I wish you a wonderful time on your October holiday.

Best regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Malta 2015 ”

Written on: 24/05/2015 by Kenzie126 (1 review written)

Great value for money holiday, we were treated very well and had a lovely time. Staff were very helpful at hotel and my only criticism was the plumbing in a few areas of the hotel had faults. Overall the value was super and we had a great time. Would definitely go back St Julians again… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/05/2015

Hello,

I'm pleased that we gave you good deal and you had great holiday.
Thank you for your feedback! I wish you to go back there as soon as possible.

Best regards,
lowocstholidays

Reply to this comment
Report this review Read 1 Comment

“HOTEL ONLY BOOKING BUT NO BOOKING AT THE HOTEL?”

Written on: 24/05/2015 by FrancisLarsen421 (1 review written)

Booked a hotel only 5 weeks ago. Only by luck that I logged back on to the website to book some transfers did I then notice that without telling me they had changed me from a hotel to what can only be described as a hostel! Called lowcostholidays admin who told me that they will look in to it and let me know in the next day or so. Called hotel but they are not holding any booking for me! Anyhow a week later, I still heard nothing. Logged on to their website to see I am now back in a sensible… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/05/2015

Hello,

I'm really concerned to hear that this has happened to you. Firstly I would like to apologise for this situation and that no one contacted you to sort it out. Could you please send us email with your booking ref and all details via button 'Contact via email' on the top of this page and I will look into that for you. Once again I'm really sorry for this situation. We will do our best to resolve it as quickly as possible.

Warm regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Lovely weekend break booked through Lowcost Holidays”

Written on: 24/05/2015 by Kadenceu44 (1 review written)

Found booking my holiday through Lowcost Holidays easy. Found the hotel on line and booked it. The lady at the call centre handled my booking efficiently and received an email straight away confirming all the details. Would book with them again… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/05/2015

Hello,

I'm glad that you find booking with us so easy and that we gave you lovely weekend break. We look forward to seeing you again in the future. Thank you for your review!

Best regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“Fabulous holiday”

Written on: 24/05/2015 by Cooke315 (1 review written)

We loved the holiday we booked. Everything went smoothly. All paperwork was correct and easily printable. No probmlems with flights or hotel. The staff at the hotel were friendly and curtious. The pool although cold, due to being so early in season, was clean and so was the pool area. The rooms were basic but clean. All rooms cleaned and beds changed everyday. We loved the food prepared for us. It was healthy, plenty of choice and very flavoursome. The situation of the hotel was great, not… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/05/2015

Hello,

It's great that you had fabulous holiday. Many thanks for your feedback! We are more that happy that everything went so smoothly for you. I hope that you have a lot of unforgettable memories.

Best regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment

“dreadful company”

Written on: 24/05/2015 by Gallagher454 (1 review written)

still waiting for refund from three weeks ago after being told it would take one week… Read Full Review

Visit lowcostholidays.com

Lowcostholidays.com's Comment

Written on: 24/05/2015

Hello,

I'm sorry to hear that this has happened to you. Could you please contact us via button 'Contact via email' with your booking ref and I will check that for you.
Once again I'm sorry for this and I hope that everything will be sorted out quickly.

Warm regards,
lowcostholidays

Reply to this comment
Report this review Read 1 Comment
overview
lowcostholidays.com