Lowcostholidays.com Reviews - www.lowcostholidays.com

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“All good, thanks :)”

Written on: 30/08/2015

I thought the service from low cost holidays was great, all very efficient and the hotel was a decent price. I would definitely use them again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hello there,

Thank you very much for the five stars review. I'm so delighted to hear that our customer service lived up to your expectations.
I hope you'll share many more positive experiences with lowcostholidays.

Many thanks,
The lowcostholidays Team

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“Operator was very helpful”

Written on: 30/08/2015 by ylFaulkner34 (1 review written)

After not being able to complete our holiday booking online we telephoned and the lady operator was very helpful and booked our holiday straight away… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hi there,

Thank you so much for your positive comments.
I'm really glad to know that our Holiday Expert helped you so well with choosing the perfect option for your holiday.
Wish you the most enjoyable time away!

Best Regards,
the lowcostholidays Team

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“Booked a family room for 2 adults and 2 kids. Upon...”

Written on: 30/08/2015 by eiHerndon215 (1 review written)

Booked a family room for 2 adults and 2 kids. Upon arrival the hotel informed us that we had to pay extra for the kids beds I was gutted as this hadn't been clarified at the point of booking… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hi there,

Thank you for the review. I'm sorry to hear that this happened to you, however I hope that besides of the issue in the hotel you had an exciting time away!

Warm regards,
The lowcostholidays Team

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“Brilliant a breeze from start to finish thank you x”

Written on: 30/08/2015 by 435Cassidy (1 review written)

Really easy to use I had the holiday I wanted where I wanted to be when I wanted to go the airport and the price I wanted to pay most excellent everything on one site had a brilliant time thank you x… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hello,

You're very welcome! We are trying to offer the best time away, so it's great it suits you so well! I'm happy you've managed to set up the holiday you wanted in a fantastic price.
Thank you so much for your five star feedback.

Best Regards,
The lowcostholidays Team

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“You get what you pay for”

Written on: 30/08/2015 by Clevelandqu1980 (1 review written)

the hotel is not new but clean. Eat little amazing variety but good service very good and very helpful. cool animations for children. a lifeguard at the pool great… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hello,

Many thanks for taking time to leave us your feedback.
It's lovely to hear you are satisfied with the hotel you have chosen for your stay. I'm pleased you've spent a nice time there.
Take care!

Warm Regards,
The lowcostholidays Team

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“fantastic hotel”

Written on: 30/08/2015 by Shepherd450 (1 review written)

We stayed at hawaii in san antonio bay it was best holiday ever, food amazing, lovely people and great hotel, we will be booking again for next year :)… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hi there,

Great to hear it!
I'm glad the hotel you were staying in lived up to your expectations and you've had the time of your life there.
Thanks a lot for your positive feedback and we can't wait to assist you with another wonderful booking in the future.

Best Regards,
The lowcostholidays Team

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“Booked holiday for 7 days in the algarve in a 5* star...”

Written on: 30/08/2015 by BrittanyFitzpatrick347 (1 review written)

Booked holiday for 7 days in the algarve in a 5* star hotel. Best price all round, easy booking, all went through very smoothly. When we arrived at the hotel it was really reassuring to see that all was booked and ready for us. This is now the second year running that we have booked through low cost holidays, extremely happy and will be returning for next years holiday… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hello,

Thanks a lot for the lovely review. I'm so glad to hear that you had such an enjoyable time on your holiday.
I hope to see you soon again.

Warm regards,
The lowcostholidays Team

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“Everything were as expected and everything booked...”

Written on: 30/08/2015 by shHensley34 (1 review written)

Everything were as expected and everything booked through Lowcost Holidays ran as it should with noproblems… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hello,

Thank you for rating us with a five star.
I'm truly happy to know your booking process went so smoothly and hassle free.
We look forward to welcoming you back again in the future.

Kind Regards,
The lowcostholidays Team

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“CONSTANT”

Written on: 29/08/2015 by Pennygee64 (1 review written)

I have booked holidays and breaks away through low cost for several years now and I cannot say anything bad about them, it has all been great. My requests are all looked at and offered as best possible. The reviews are all found to be similiar to how the majority of other guests have found them, I have recommended the site to others. I have had an ocassion to contact the site by phone re an overpayment and it was dealt with very professionally and timely. Thank you! … Read Full Review

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Lowcostholidays.com's Response to Pennygee64's Review

Written on: 30/08/2015

Hello,

you're welcome. Thank you very much for being our repeat customer. It's a real pleasure to hear that you've always enjoyed the holiday we've offered you on various occasions. I hope to see you again in the near future.

Warm regards,
The lowcostholidays Team

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“Abandoned in the dark!”

Written on: 29/08/2015 by Arremm (1 review written)

When we landed the transition to the transfer bus was fairly pain-free,we were given a sheet detailing the 4 Reps on the island and their contact numbers. When we got to Lindos at 11.15pm we were left by the coach driver who refused to take us to our apartment and also admitted that he didn't know where they were. We were not met by anyone and so after a fruitless couple of calls to the reps who also didn't know where the apartments were we found a bar nearby. Eventually we were able with the… Read Full Review

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Lowcostholidays.com's Response to Arremm's Review

Written on: 30/08/2015

Hello,

I'm really sorry to hear that this has happened to you. I can imagine that it was unpleasant experience for you and I apologise for that. Unfortunately sometimes we don't have much influence on the drop off point as this depends on the transfer company. However I'm really sorry for that and I'll pass your feedback on with the aim to improve the service for the future.

if you wish to investigate this further, please contact us using the 'contact via email' button at the top of this page and I'll pass this to relevant team, who is dealing with all post travel issues.
I hope, regardless of this, you have a wonderful memories from your holiday.

Kind regards,
The lowcostholidays Team

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Arremm's reply to Lowcostholidays.com's Comment

Written on: 30/08/2015

In all fairness, other than what I have mentioned we had a lovely holiday it just put a dampener on the start. I really do think that we should have been given more details as to the apartment number etc though.
Regards
Ross Marshall

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“Great easy booking service without hidden extras.”

Written on: 29/08/2015 by muzikman2008 (2 reviews written)

Have booked with low cost holidays before without issue. This time around the only "gripe" i had was after booking and parting with my hard earned cash i expected a email or some confirmation of my booking,.. however on this occasion it took a few days and i had to phone my bank and nearly blocked any payment to them as i read some unsavoury reviews about low cost holidays. However..i did eventually receive a confirmation email an that put my mind at rest.. at last.. i know im not the only… Read Full Review

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Lowcostholidays.com's Response to muzikman2008's Review

Written on: 30/08/2015

Hello,

I'm sorry that your confirmation hasn't been sent straight away, sometimes this may take up to 3 days to collect confirmation of all your booking components and sent them in one attachment.
I'm glad that your hotel lived up your expectations and your overall experience is positive. I look forward to welcoming you again in the future.

Best regards,
The lowcostholidays Team

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“LOWCOST HOLIDAYS IS BRILLIANT”

Written on: 29/08/2015 by Motinade (1 review written)

We recently booked our hotel and transfer in Floriday through lowcost holidays, and we were ver impressed with the job very well done right from the time of booking to our return to the Airport from the hotel, everything was very satisfactory. The two Staffs that we commnunicated with in the course of our booking, and when further information was needed were very helpful. The reminder sent was very helpful, the information provided was also very useful when we got to the USA, and missed our… Read Full Review

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Lowcostholidays.com's Response to Motinade's Review

Written on: 30/08/2015

Hi there,

I'm happy to hear that you're satisfied with the service we provide. I'm glad that our agents helped you with your questions and the issue with your transfers was quickly resolved. I hope you've had a pleasant time in USA. I look forward to welcoming you again in the future.

Best regards,
The lowcostholidays Team

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“Very happy with the service”

Written on: 29/08/2015 by Hurleyut388 (1 review written)

I booked a family holiday with low cost holidays and found the whole experience to be of an excellent standard. Everything went smoothly, well organised, can thoroughly recommend and the price was very competitive too… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hello,

I'm pleased to hear that your experience with us was positive and you're satisfied with our services. Thank you for your lovely review!

Warm regards,
The lowcostholidays Team

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“decieved Sold wrong apartments as were other travellers.”

Written on: 29/08/2015 by Finn160 (1 review written)

Deceived. Be careful and check the address against the description of what is on the web site as they may be a totally different hotel of a lower standard but with same name… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hello,

I'm really concerned to hear that this has happened. I would take a closer look into this for you, could you please send us email using 'contact via email' at the top of this page? Please include all details and your booking reference and we'll investigate this case for you.
I sincerely apologise for any inconvenience caused and I hope we will be able to help you to clarify this situation.

Kind regards,
The lowcostholidays Team

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“Amazing holiday - thank you!!!”

Written on: 29/08/2015 by Joslyn1959 (1 review written)

I don't EVER leave a review so this means something!!! Low Cost Holidays provided us with the best holiday ever - the flight, the transfer, the hotel and the experience were excellent. I would thoroughly recommend Low Cost Holidays as a way to experience a holiday. I will be going back to Low Cost Holidays for our holiday next year. Thank you!!!!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hi there,

You're more than welcome! I'm pleased to hear that you had such a positive experience with us and your holiday was so fantastic. Thank you for taking the time to post us your kind feedback!

Kind regards,
The lowcostholidays Team

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“no return flight”

Written on: 29/08/2015 by punchouse2003 (1 review written)

First off, the booking was very easy to make and your on line reservation system was very simple to navigate. Our accommodation and flight was excellent. I did however have several problems with the flight. Twice the times were changed, so i ended up having to pay and book additional nights accommodation. The car hire was arranged to be collected at 2.30am, however when we arrived the car hire company didn't open until 6am, so we had to sit in the airport for 3.5 hrs after a 4 hr flight!!!… Read Full Review

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Lowcostholidays.com's Response to punchouse2003's Review

Written on: 30/08/2015

Hello,

I'm concerned to hear that this has happened to you. Unfortunately we don't have influence on the flight changes, this is usually controlled by the airline. However, if you would investigate this further, please send us email using the 'contact via email' button at the top of this page and I'll pass this to relevant department who'll check why this has happened.

However I'm pleased that you found our booking process easy to use and I'm glad that your hotel lived up your expectations. Thank you for your review.

Kind regards,
The lowcostholiday Team

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“Majorca holiday summer 2015”

Written on: 29/08/2015 by Quinn71 (1 review written)

Really good apartments, lovely location shame about the weather! Would definitely book with low cost holidays again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hi there,

I'm pleased to hear that your accommodation was in great location and I'm really sorry about the weather. I hope this didn't affect on your holiday.
Thanks for sharing your experience with us.

Kind regards,
The lowcostholidays Team

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“awful hotel ”

Written on: 29/08/2015 by lesleyhunt (1 review written)

When arriving at hotel alborada beach club (dont be fooled by name beach is about 15ft in length and mainly locals on it) it looked like a car park inside wasn't not much better! Got to our rooms 3 next to each other noticed door to one looked like it had been forced open... anyway 4 in morning we arrived found out no air con!! I would never have booked if known as partner has asthma and had 2 yr old with us. food was the same thing day in day out ok if u like chicken and the flys in dinine… Read Full Review

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Lowcostholidays.com's Response to lesleyhunt's Review

Written on: 30/08/2015

Hello,

Thank you for taking the time to share your detailed feedback with us. I'm really sorry to hear that your holiday didn't live up to your expectations and your overall experience wasn't what you expected.
Thank you for your review. We take any comments on board and pass it to the relevant department in order to improve our service.
I hope this will never happen to you again. Take care.

Kind regards,
The lowcostholidays Team

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“excellent”

Written on: 29/08/2015 by karen2512 (1 review written)

Great from start to finish will use again… Read Full Review

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Lowcostholidays.com's Response to karen2512's Review

Written on: 30/08/2015

Hi,

It's a pleasure to hear that your holiday went to plan. I hope you'll share many more beautiful holidays with us.
I look forward to seeing you again.

Kind regards,
The lowcostholidays Team

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“No hassle, easy booking ”

Written on: 29/08/2015 by tdFarley292 (1 review written)

Easy to book, had assistance with the rooms required. Very straight forward. All information given. Had a great experience. Will definitely book with you again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 30/08/2015

Hi there,

Thanks so much for the five stars. I hope you brought many lovely memories back home with you.
I'm looking forward to welcoming you soon again.

Warm regards,
The lowcostholidays Team

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