Lowcostholidays.com Reviews - www.lowcostholidays.com

★★★★☆
3.9 / 5
80.7% of users recommend this

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Note from Review Centre 

Review Centre understands that between the 28th July 2011 and September of the same year Low Cost Holidays was offering customers £25 in exchange for positive reviews on our site. As an independent and unbiased consumer review site  soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 
Low Cost Holiday actively monitor these pages and do regularly comment on reviews to try and assist their customers. Please understand that all comments are moderated by Review Centre manually and as such there can be delays in comments going live, particularly over the weekend.
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“Family holiday in Rhodes”

Written on: 29/08/2014 by rkjpatel (1 review written)

Booking was straightforward, however, did end up paying £15 more for flights than if we had booked direct with the airline. The hotel was not 5* as advertised, probably more like 3* or 4*… Read Full Review

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“Lovely Hoilday”

Written on: 29/08/2014 by 171McNally (1 review written)

Had a Fantastic time at Sandos Monaco HoTel, flight with Low cost, Hoilday was good Hotel fantastic… Read Full Review

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“Smooth from start to finish”

Written on: 28/08/2014

This is the first time I have booked with lowcost holidays and I was more than happy with the whole process. It was a last minute booking to Majorca I had a good choice of flight times and companies from my local airport and the extras involved were easy to work out. I had a choice of various hotels and as I was a little unsure about the actual accommodation I phoned an advisor and he was able to clear up my concerns and offered to complete the booking over the telephone at the online price… Read Full Review

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“COSTA DEL SOL - MAGICAL HOLIDAYS”

Written on: 28/08/2014 by Maria81 (1 review written)

Myself and my bfriend decided to spend our holidays together in Costa Del Sol, Spain for the first time.We decided to book the package holiday with Lowcostholidays.com as it was highly recommended by colleagues in work for their affordability and good service. You certainly did not disappoint us in any way and we will book holidays with you in the future!:). Even though we spent 8 nights including breakfast in Costa Del Sol during the 2nd week of August, the total price was very reasonable… Read Full Review

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“Happy :)”

Written on: 28/08/2014 by O'Connellve147 (1 review written)

Once again, the lowcost .Everything okay there is nothing to complain about.I only had a problem with parking in the UK airport .But it is in the process of explaining… Read Full Review

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“Great resort. Average hotel/apart”

Written on: 28/08/2014

Sol Cala Dor hotel was average, Impossible to get a sunlounger spot before 8 o clock am. Very confined area. I would recommend going to beach and paying for a sunbed and shade. Studio Apartment very compact, although spotlessly clean. Staff are pleasant and friendly. Location very good. Lowcostholidays have a very good efficient service i.e. easy booking, transfers etc. I would book Lowcostholidays again and recommend it to a friend. Although I would research my accommodation better. Cala Dor… Read Full Review

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“Ariston, Dubrovnik”

Written on: 28/08/2014 by Bretontraveller (2 reviews written)

Our hotel was situated at the end of bus route 6, just 10 minutes from Dubrovnik Old Town. Perfect! We could always get on a bus and when we bought a Dubrovnik Card (approx. £25), this covered 20 bus journeys at £1.50 and included entrance to lots of city sights including the Walls walk which is £10.The hotel was very clean, bright and airy and our sea view room with a balcony was large, air conditioned and serviced daily. It even had a kettle, tea and coffee making facilities - rare abroad!… Read Full Review

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Lowcostholidays.com's Response to Bretontraveller's Review

Written on: 28/08/2014

Hi there,

Thanks for your review, your holiday really does sound like it was excellent and we're glad we could contribute to that!

Stephen

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“Fuerteventura, value for money great holiday”

Written on: 28/08/2014 by Silveravon (1 review written)

Wanted a cheap fully inclusive family holiday in August. Stayed at Caleta Gardens, Caleta de Fuste. Only 10 minute transfer from airport. Apartments were clean, had the bonus of cooking facilities and a fridge, although not needed for us. Balcony had a clothes airer, which we used each night. Food was adequate good choice. The waiters/waitresses were also the bar staff and very friendly, always smiling and joking. Entertainer tried very hard with limited resources. My Daughter loved the pool… Read Full Review

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Lowcostholidays.com's Response to Silveravon's Review

Written on: 28/08/2014

Hi there,

Thanks for your review, I am sorry to hear about the incident on the plane but we're glad that you and your family enjoyed your holiday!

Stephen

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“Accommodation to Menorca August 2014”

Written on: 28/08/2014 by KamoraTrevino478 (1 review written)

Really impressed with the service efficient booking taken over the telephone. Low deposit of £5 with full payment payable the month before was great. Had to change some details once we had booked which was no problem and was dealt with efficiently. All our requests for type of apartment were met. Once balance paid was sent an accommodation voucher which we preprinted before we left. Very satisfied with Low Cost holidays. Will definitely use again and recommend to others… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/08/2014

Hello there,

Thanks for your review and we're glad that you like our pre holiday processes. Have a great holiday!

Stephen

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“Hotel las piramides”

Written on: 27/08/2014 by KobeGreer79 (1 review written)

An un impressive hotel. The food was good but the queuing system was badly organised. There was virtually no night time entertainment so you had to spend extra money going out. My children moaned about the lack of facilities for them and apart from the pool they were bored a lot. The staff were great and really friendly… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/08/2014

Hi there,

Thank you for your feedback on the hotel. We do not own any hotels and cannot decide how they choose to operate but we can pass your feedback along for you.

Many thanks,
Stephen

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“Trip to Venice”

Written on: 27/08/2014

I found the choice and cost of a 6 day Flight+Hotel city break to Venice for myself and my children to be better with Low Cost Holidays than any other company. Navigating the website, the information provided and the ability to find more detail, and making selections were all excellent and I found getting to the final package a very pleasant experience. Unfortunately actually booking the holiday was an awful experience. I got right through to the final moment, credit card details in etc etc… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/08/2014

Hi there,

Thanks for your review. We are sorry for the issues you experienced with our website but it's great that you were able to experience such great customer service!

Best wishes,
Stephen

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“worst managment ever”

Written on: 27/08/2014 by pv685 (1 review written)

arrived there around 12:30 at night to be shown to our room and immediately noticed a peculiar odour on investigating we found a drain cover outside our balcony which was below floor level. then because of the heat we had to leave the doors open the noise from the bar which was outside our room and not the pool view as advertised. decided to go buy some cold drinks for the hot night ahead only to find that the whole of the freezer compartment was one solid ice block and has never been defrosted… Read Full Review

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Lowcostholidays.com's Response to pv685's Review

Written on: 28/08/2014

Hello there,

I am very sorry for your experience at the hotel. On your documents, there would have been an emergency 24/7 that you could have called. This would have put you in touch with our on holiday team, who would have worked to resolve your issues while you were still on holiday.

Many thanks,
Stephen

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Pv685's reply to Lowcostholidays.com's Comment

Written on: 28/08/2014

firstly I had no telephone with me and my first priority was to my family it was quite obvious that the staff were not going to help us. secondly I e mailed you the day I found accommodation to explain and complain the live chat which I still have copies of informed me that low cost complaints dept. would get back to me shortly which they never have I will not retract one word of my review and if this is the attitude of low cost perhaps I should start naming holiday company's on other review sites. im sure that if you have children their safety and comfort come first and not worrying about a telephone call which you would be lucky if anyone answered your truly mr peter vincent

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“Family break ”

Written on: 27/08/2014 by kentFamily (1 review written)

This resort is even better than in the pictures. We are a family with 2 young children (3 and 6) and couldn't have asked for more. The resort is clean, friendly and has friendly families staying who made the holiday even better. we stayed B&B and the choice of breakfast items were excellent. It can be expensive to eat out in the harbour but the quality of the food made up for it. The only mistake we made was not hiring a car before we went, the transfer was very long and went through less than… Read Full Review

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Lowcostholidays.com's Response to kentFamily's Review

Written on: 28/08/2014

Hi there,

Thank you for your review, it's great to see that you and your family enjoyed your holiday!

Stephen

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“Easy booking with lowcostholidays.com”

Written on: 27/08/2014

The process of booking was straightforward and quick. The website enables you to review various options simultaneously which his helpful in reaching a decision. Once you have decided where to book, the process is very straightforward and reminders when payments are due are sent promptly by email, along with confirmation. Very good booking site… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/08/2014

Hi there,

Thanks for your review, we're glad that you are happy with our booking process and we hope that you have a great holiday!

Stephen

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“Top Class Holiday Experience”

Written on: 27/08/2014 by pinsey (1 review written)

Booking with lowcostholidays.com was easy, straightforward and stress free. I found them to be efficient and would not hesitate to book through them for our next holiday. Could not ask for more from a holiday booking experience… Read Full Review

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Lowcostholidays.com's Response to pinsey's Review

Written on: 28/08/2014

Hi there,

That's great to hear and we're happy that you're happy!

Thanks,
Stephen

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“good deal”

Written on: 27/08/2014 by StephanyBurgess246 (1 review written)

flights were excellent price although hotel not such a bargain. Found invoice a bit confusing as payment split between airline and lowcost… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/08/2014

Hi there,

Thank you for your feedback. Your invoice was split, as you would have paid the airline directly for our flight and us for the hotel.

Many thanks,
Stephen

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“icmeler, Kapmar”

Written on: 26/08/2014 by PabloAnderson (1 review written)

My friend and I found our hotel on-line but decided to ring and speak to a real person! The lady was very helpful and sorted everything. Our hotel was good with friendly helpful staff, the rooms were cleaned with fresh towels everyday. The breakfast was self service with plenty of it and the hotel restaurant served lovely food in nice surroundings. The pool area was nice,plenty of sunbeds with umberellas and the pool was a good size and cleaned daily. There was a poolside bar serving hot and… Read Full Review

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Lowcostholidays.com's Comment

Written on: 26/08/2014

Hi there,

Thanks for your feedback, we're glad that you and your friend had a great time!

Stephen

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“Shores Amphoras, Sharm, Egypt”

Written on: 26/08/2014 by Sammy414 (1 review written)

Easy to book over the phone. Not so easy on the internet. We could have done with more information about the resort as we were the only British family amongst mainly Russians, Italians and Egyptians. This was not a problem but might have been for others. A bit more local information would also have been helpful. However, Low Cost provided all the travel documentation in a single PDF which was useful. There were lots of minor things that could have been done better. The transfer from the airport… Read Full Review

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“Good price simple but nice”

Written on: 26/08/2014 by Brennan1955 (1 review written)

Good price, stunning views, you are feeling like you are at home as it is a very familiar place. Basic facilities but sea views are magnificent… Read Full Review

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Lowcostholidays.com's Comment

Written on: 26/08/2014

Hi there,

Thanks for your review, it sounds like you had a fantastic time!

Stephen

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“Tenerife 2014”

Written on: 25/08/2014 by Spike237 (1 review written)

Have just returned from Tenerife and everything was perfect , had booked everything through low cost holidays, everything ran like clockwork . Paige parking at Luton airport were brilliant and so friendly, the flight and transfer went very smoothly and the hotel ( hotel Catalonia ) was excellent, the staff were very friendly, the rooms and view exceptional and the food was perfect. We would certainly book with low cost holidays again ( in fact already have for October) we would wholly recommend… Read Full Review

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