Lowcostholidays.com Reviews - www.lowcostholidays.com

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“Brill Holiday”

Written on: 25/01/2016 by McGrawjy348 (1 review written)

from coming on line to look, Booking was so easy customer services was great very helpful. Hotel was great , the only thing I could say was the transport from the airport it took 2 hrs to get to hotel which was a nightmare as we had flown for 5 hrs due to bad weather from Manchester. When we got to Tenerife we sat on the coach for at least 1 hr then a 2 hr drive round everywhere we were next to the last so I think next time I will think twice about the transport… Read Full Review

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Lowcostholidays.com's Comment

Written on: 25/01/2016

Hello,

I'm glad to hear that our customer care helped you with your holiday booking. I'm sorry to hear that your flight took longer than usual. In regards to transfer, if you were travelling in shared shuttle bus, it can take some time to collect all passengers and drop them off in their resorts. I'm sorry for any inconvenience it caused you. I'm glad that your overall experience is positive and you have many wonderful memories from Tenerife.

Warm regards,
The lowcostholidays Team

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“No nonsense organisation,User Friendly!!”

Written on: 25/01/2016 by Wrightmo171 (1 review written)

Extremely efficient and rapid response to online booking everytime.. LOwest prices with no hiccups EVERYTIME!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 25/01/2016

Hi there,

Many thanks for your kind review. I'm pleased to hear that you had such a fantastic experience with us. I look forward to see you again soon!

Kind regards,
The lowcostholidays Team

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“Puerto Del Carmen”

Written on: 24/01/2016

Really enjoyable and reasonable price. 20kg luggage ( £40+) but needed for 14 nights. Good flight times… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/01/2016

Hello,

I'm pleased to know that booking with us was a nice experience for you. Thanks for taking your time to post us this positive feedback and I wish you a nice time away.

Best Regards,
The lowcostholidays Team

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“Dangerous ”

Written on: 24/01/2016 by Janeterry (1 review written)

Malta for 3 weeks hotel was like a derelict building fights most nights one night fight out side or room 1 and a half hours trap in our room no phones worked in any room wit he'd put our life's at risk sercuraty gard hid .the worst holiday I have ever had and I still wake up scared if I hear a noise at night… Read Full Review

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Lowcostholidays.com's Response to Janeterry's Review

Written on: 25/01/2016

Hello,

It's concerning for me to read that you've felt this way during your holiday. This is not what we expect from our supplier. Please contact our Customer Relations team, who'll investigate this further for you and also they'll pass feedback onto relevant team to make sure that our customers will be feeling safe on their holidays. The contact details you can find on the bottom our website on 'Contact us' page. Please describe the situation with as much details as possible, so this would help my colleagues to find the best solution.
I apologise unreservedly for this situation and I hope you also have a positive memories from your holiday.

Kind regards,
The lowcostholidays Team

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“Excellent value cheap”

Written on: 24/01/2016 by VALBREW3 (1 review written)

I have regularly used this site for last minute holidays and found all agents very helpful in searching for my requirements.Paperwork is sent quickly and very clear.I have recommended this site to friends and family and people I have met on holiday and they are amazed at the reasonable prices available so I can see the company growing in the future.Well done LowcostHolidays!… Read Full Review

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Lowcostholidays.com's Response to VALBREW3's Review

Written on: 24/01/2016

Hello,

Thanks a lot for your lovely feedback. It makes ma glad to know that you keep coming back to us and our holiday experts are always able to assist you in an efficient way. I'm delighted to hear that you recommend our service to your family and friends - I hope to help you all many more times.
Once again, many thanks!

Kind regards,
The lowcostholidays Team

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“Easy to use site”

Written on: 24/01/2016

Excellent website and booked our holiday very cheaply. Needed to call regarding a minor problem which was dealt with very efficiently. Email with paperwork for the holiday was well laid out. Now looking forward to 10 days in the sun....Hopefully! … Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/01/2016

Hi there,

I'm grateful for your kind comment about our website and seamless booking process. That's great to know our staff was able to assist you in need in an efficient way and you received your documentation in a flash.
I wish you a relaxing getaway!

Kind regards,
The lowcostholidays Team

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“Cancelled Sharm el Sheikh holiday”

Written on: 24/01/2016 by IngridFrost (1 review written)

I booked hotel with Low Cost Holidays but British Airways cancelled my flight. I contacted Low Cost Holidays who gave me a refund. B A tool a lot longer to refund the payment made for my flight… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/01/2016

Hello,

It's nice of you to share your positive opinion with us here. That's great we could efficiently assist you in such an unpleasant circumstances.
Take care!

Kind regards,
The lowcostholidays Team

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“Fantastic service every time ”

Written on: 24/01/2016

We have booked over 12. Holidays with lowcost and the reasons are, easy to use website, friendly helpful staff and very competitive prices so why shop anywhere else. I would recommend to anyone. Fast efficient friendly the only thing they don't include is the suntan lotion… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/01/2016

Hi there,

Fantastic! I'm happy to know that you're our loyal customer, always pleased with our friendly customer care and competitive deals.
Thanks a lot your positive feedback and helpful lotion tip - I'll pass it on!

Warm regards,
Magda P

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“Easy to use online Holiday search”

Written on: 24/01/2016 by Cruz328 (1 review written)

I have been very happily using Lowcostholidays.com for a good while now. Their website is easy to use, simple to navigate and pretty rapid with responses. Their Holidays are good value and I also used 'Quidco' where I also received a cashback deal. I would recommend them to anyone… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/01/2016

Hi there,

Thank you very much for your lovely feedback. That's a pleasure to hear you keep coming back to book your holidays with us and you always find our booking process straightforward and our deal good value.
I cannot wait to see you again!

Kind regards,
The lowcostholidays Team

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“ Late booking to Barcelona”

Written on: 24/01/2016 by Dunlap327 (1 review written)

Every thing was exactly what we had asked for the only down side was that we opted for the transfer and had to wait about 1hour and 30 minutes at the airport when we could have caught the bus as we have done before… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/01/2016

Hello,

I'm glad to hear that everything went to plan and I hope you've brought lots of lovely memories. However, I'm sorry that your transfer didn't meet your expectations in full. We offer many kinds of transfer and some of them may take a bit more time as need to wait for all of the passengers.
I hope regardless of this, your overall experience was pleasant. Take care!

Kind regards,
The lowcostholidays Team

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“Recommended to all my friends, best holiday outfit in...”

Written on: 24/01/2016 by 427Bond (1 review written)

Recommended to all my friends, best holiday outfit in the land bar none… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/01/2016

Hi there,

Thanks a lot for the highest note! I'm glad that you were pleased with your holiday booked with us. Let's hope to assist you this way many more times.

Kind regards,
The lowcostholidays Team

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“Thank you”

Written on: 23/01/2016

I have booked both my summer holiday through this company ( Spain & Turkey) and it's amazing !! So straight forward and 100% best prices. I spoke to a man over the phone to book My Spain holiday and he was outstanding he is a real credit to this company, I said I was going to leave him a review so here it is! A big fat 5 stars :)… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/01/2016

Hi there,

You're welcome! Thank you so much for all your positive words, it means a lot for us! We're doing our best to provide our customers with the highest level of service, so I'm glad that one of our holiday experts was such a big help for you while making the booking.
We can't wait to welcome you back again in the future and I hope you will bring a lot of beautiful memories from your stay!

Best Regards,
The lowcostholidays

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“Quick and Easy Booking”

Written on: 23/01/2016

For a very quick way to look up a cheap and cheerful holiday and book which is fast and efficient without any no hassle, go to low cost Holidays,and you cannot go wrong. Being a pensioner and not very good on the computer, I would highly recommend Low cost Holidays to take the worry and stress from booking a holiday. Travel agents these are the best there is! How easy is it to press a few buttons and get a stress free holiday booked in minutes… Read Full Review

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Lowcostholidays.com's Comment

Written on: 23/01/2016

Hello,

Your marvellous words make me really happy. That's wonderful to know that your booking experience with us was so enjoyable and hassle free, and that you've found us very helpful.
Thank you very much for your kind review and I hope to assist you this way again soon!

Warm regards,
The lowcostholidays Team

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“my holiday”

Written on: 23/01/2016 by Ryleigha57 (1 review written)

hi, the lady that i dealt with was really good i had all ready picked out my hotel and had try other sites and she had knock off £20 and then she said why don't we try going the week before so we tried that and i saved again so all together i saved around £90 so thank you … Read Full Review

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Lowcostholidays.com's Comment

Written on: 23/01/2016

Hi there,

You're more then welcome! It's always a pleasure to hear such a positive words about our staff, so I'm grateful for your kind comment and I'll pass it onto her.
I'm looking forward to seeing you again soon!

Kind regards,
The lowcostholidays Team

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“Great holiday from an easy to use site”

Written on: 23/01/2016 by Chandlerkc2 (1 review written)

We booked a last minute holiday though low cost holidays, and they did all the hard work. We loved our holiday and listened to the reviews given. Will definitely use again!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 23/01/2016

Hi there,

Thanks a million for such a great feedback. I'm delighted to hear that we were able to help you in an efficient way and that your time away was relaxing.
Can't wait to assist you again!

Kind regards,
The lowcostholidays Team

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“Always helpful ”

Written on: 23/01/2016 by StephanieCrabtree (1 review written)

Been using Lowcost Holidays for years. Easy to book and all your details sent to you in minutes no fuss or bother. We have recommended to friends and they now use them. Would not go by them… Read Full Review

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Lowcostholidays.com's Comment

Written on: 23/01/2016

Hi there,

It makes me delighted to know that you're our loyal customer and that your every experience is hassle free.
Thanks a lot for your recommendation and I cannot wait to see you here again!

Kind regards,
The lowcostholidays Team

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“helpfull”

Written on: 22/01/2016 by jluc (1 review written)

I found your sales team very helpful when I booked my holiday I needed a disabled room and the company I usually use would not ring the hotel to find out if they had one they said all they could do was to request one when I spoke to your sales team they rang the hotel and they arranged everything for me which after a very serious illness and 4mths in hospital was very reasuring … Read Full Review

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Lowcostholidays.com's Response to jluc's Review

Written on: 22/01/2016

Hello there,

We always care to provide our customers the best service. I'm extremely pleased that you appreciate the way how my colleague helped to arrange your holiday. Thanks a million for choosing us and for sharing your opinion. I hope you'll have a relaxing getaway. Take care!

Kind regards,
The lowcostholidays Team

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“Low cost holiday”

Written on: 21/01/2016

My Fuerteventura 5 nights was as near perfect as ever a holiday could be. I wanted to walk on the beach every day. Tick I wanted a good breakfast to set me up for walking. Tick I wanted a quiet pool for swimming (I don't like waves). Tick I wanted the other people in the hotel to be quiet and polite. Tick. I wanted to be near authentic tapas bars and to eat good fish. Tick. I wanted a south facing balcony with a view of the sea. Tick. I wanted Wifi so I could work every afternoon. Tick. I felt… Read Full Review

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Lowcostholidays.com's Comment

Written on: 23/01/2016

Hi there,

That's a wonderful feedback! I'm thrilled to hear that your holiday met all of your expectations and you've had such a pleasant time away.
I hope you've brought lots of lovely memories and we will assist you with number of such great holidays. Take care!

Kind regards,
The lowcostholidays Team

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“easier than using the web”

Written on: 21/01/2016 by Ari143 (1 review written)

Tried to book a late holiday in school half term after getting stuck on website,I decided to ring up on hot line. so glad i did as not only did the young lady talk me through every step she also gave invaluable advice and got me a further discount on the original price i know the internet is convenient and hassle free (most of the time) but unfortunately it does not answer queries and give advice so i will use the personal touch from here on in every time most websites give you a generic… Read Full Review

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Lowcostholidays.com's Comment

Written on: 23/01/2016

Hi there,

It's such a lovely review! Many thanks for your kind comment about our Holiday Expert's assistance. We always try our hardest to offer needed advise, and I'm glad you were satisfied with our service in this case.
I cannot wait to see you here again. Take care!

Warm regards,
The lowcostholidays Team

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“easy booking for everything with just one visit online.”

Written on: 21/01/2016 by jpl1234 (1 review written)

Everything from booking the airport carport, flight, transport from Malta to the hotel and back and the hotel itself. All this at a knock down price. Everything went to plan. What more could you want? They cannot control the weather but that was excellent too!… Read Full Review

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Lowcostholidays.com's Response to jpl1234's Review

Written on: 23/01/2016

Hello,

It's marvellous to hear how pleased you're with the way we do things. I'm happy that everything went to plan from start to finish, even the weather met your expectations! Hope you've brought lots of lovely memories.

Kind regards,
The lowcostholidays Team

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