Lowcostholidays.com Reviews - www.lowcostholidays.com

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“quick and easy”

Written on: 28/06/2016 by 306Sparks (1 review written)

I have used lowcost a number of times and have always found the site very ease to use and always has a lot of choice! Looking forward to my next trip through lowcost… Read Full Review

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Lowcostholidays.com's Comment

Written on: 29/06/2016

Hello,

I'm pleased to hear that you keep booking with us and you enjoy to book on our website. I wish you a lovely trip!

Kind regards,
The lowcostholidays Team

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“A Little searching on the web gets the best deal”

Written on: 28/06/2016

We knew how much we could afford (including spending money and my wife's disability), with this in mind we took a few hour to search places we liked and prices. In our search came across LOWCOST HOLIDAYS, we put our details in and got the destination and total cost of two weeks within our budget. We had no problem what time the flights were, so we got even a better bargain than at first. We offered and booked 15 days for the price of 14 days. It took a whole week for LOWCOST HOLIDAYS to confirm… Read Full Review

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Lowcostholidays.com's Comment

Written on: 29/06/2016

Hello,

Thank you for your feedback. I'm really glad that you found a great holiday deal for yourself and you're happy about upcoming holiday. I hope you'll have a delightful time away and hope to see you again in the future. Thanks for choosing us!

Kind regards,
The lowcostholidays Team

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“Cannot find fault!”

Written on: 28/06/2016 by Donndonns (1 review written)

Having booked all inclusive holidays through lowcostholidays for the last three years I am still impressed st the choice, quality and value of the trips on offer. Unlike other budget holiday agents this site is incredibly easy to navigate and switch between dates of travel in order to find the best deal. As a single parent with two children I have found it very easy to book hotels to suit our needs and have not felt restricted in our choices at all. I particularly like the ease at which you can… Read Full Review

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Lowcostholidays.com's Response to Donndonns's Review

Written on: 29/06/2016

Hello,

Thank you for taking the time to share your feedback. I'm really glad that you're our long-standing customer and you enjoy to book your holiday with us. I'm happy that you're satisfied with the holiday options we offer and I hope you always had a marvellous time. I wish you a fantastic getaways in the future!

Best regards,
The lowcostholidays Team

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“HIGH NOT LOW”

Written on: 28/06/2016 by Maureen39 (1 review written)

Used low cost holidays for accomodation for the last six years. Easy to book. Always found all inclusive hotels good value. The range of food has always been excellent and the rooms great. We have never gone for anything expensive but this was not reflected in the attention and excellence we received… Read Full Review

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Lowcostholidays.com's Response to Maureen39's Review

Written on: 28/06/2016

Hello,

It's a pleasure to hear that such a long-standing customer is happy with using us. I'm really glad that your holidays were great and offers lived up your expectations. Thank you for posting such a positive review!

Best regards,
The lowcostholidays Team

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“Holiday booking”

Written on: 28/06/2016 by H1llaryr (1 review written)

Booked again with lowcost holidays great website easy to follow I was finished inside 10 mins minimum fuss would recommend to anyone to use this serice… Read Full Review

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Lowcostholidays.com's Response to H1llaryr's Review

Written on: 28/06/2016

Hello,

Thanks for sharing your review with us. I'm glad that you made your booking so smoothly.
Have an excellent getaway!

Best regards,
The lowcostholidays Team

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“Excellent Customer Service”

Written on: 28/06/2016 by LaMutta (1 review written)

I recently booked a holiday over the phone. No hanging around or being put on hold and very helpfull. I received my booking confirmation by email very promptly. The operative had given me his name and extension in case i had any problems or questions. I had no problems but did have a question. I phoned out of hours and left a message. As soon as the offi ce opened my operative called me back and helped me with my question. I was treated courteously and the operative was knowledgable and… Read Full Review

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Lowcostholidays.com's Response to LaMutta's Review

Written on: 28/06/2016

Hello,

Thank you for taking the time to share your kind feedback with us here. I'm pleased that our agent helped you with your query and everything went smoothly for you. Many thanks for your lovely comments.
Have a fantastic trip!

Kind regards,
The lowcostholidays Team

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“Excellent service and easy to use website”

Written on: 28/06/2016 by Mal2016 (1 review written)

Found the website very easy to use,set out in a positive way! Booking the holiday was straight forward and completed with ease. Would highly recommend!… Read Full Review

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Lowcostholidays.com's Response to Mal2016's Review

Written on: 28/06/2016

Hi there,

I'm glad to hear that you found our website user friendly and you would recommend our services. Thank you for your kind feedback.

Warm regards,
The lowcostholidays Team

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“Simply the best!”

Written on: 28/06/2016 by Frankie328 (1 review written)

Booked our holiday with LCH for the first time and will not be the last. Staff were superb and we saved over £1200, yes £1200 on our booking! Overall service was first class and I rate LCH 10/10. Look forward to booking our next holiday soon and saving money! :-)… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/06/2016

Hi there,

It's great to hear that you're happy with your holiday savings. Thank you for your highest note! We hope to assist you with many more holidays in the future.

Best regards,
The lowcostholidays Team

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“Perfect every time”

Written on: 28/06/2016 by Michael12345600000 (1 review written)

I have used low cost holidays a lot and I recommend them too every1 I know , I love being able too get a price fast and adjusting the dates too compare difference in prices , the is beyond perfect for me ,thank you for several very good holidays… Read Full Review

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Lowcostholidays.com's Response to Michael12345600000's Review

Written on: 28/06/2016

Hello,

You're more than welcome! It's great to read your kind words about our company.
I hope you'll share a lot of holidays with us in the future!

Best regards,
The lowcostholidays Team

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“Good easy to use”

Written on: 28/06/2016 by 22Richards (1 review written)

Excellent to deal with fast efficient & friendly,price was better than lots of other companys flying the same day same airport & hotel… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/06/2016

Hello,

It's great to hear that you're happy with the deals we offer and you found a holiday tailored to your needs. I wish you a lovely time away!

Kind regards,
The lowcostholidays Team

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“Brilliant”

Written on: 28/06/2016 by Weeks98 (1 review written)

Easy to use website, excellent hotels and good value for money… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/06/2016

Hi there,

Many thanks for your kind review. I'm really pleased to hear that you're happy with the quality of our services. I wish you fantastic getaways in the future!

Best regards,
The lowcostholidays Team

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“Non payment ”

Written on: 25/06/2016 by Kgkavanagh (1 review written)

Low cost holidays did not pay our hotel, er arrived at hotel Corfu Holiday Palace 5* only to be told "sorry we can not check you in as Low Cost Holiday has not paid their bill to us they are in financial trouble" eventually hotel called Uk and got a credit card from LCH., nightmare! Our hotel ended up being very nice but could have done without the stress!… Read Full Review

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Lowcostholidays.com's Response to Kgkavanagh's Review

Written on: 25/06/2016

Hi there,

I'm extremely sorry that it has happened to you. Please do not hesitate to contact our Customer Relations team on the email address provided on our website and our dedicated team will investigate all the issues you've faced to find the best resolution for this unpleasant situation. Please accept my sincere apologies for any of your inconvenience and I'm glad to hear that regardless of these initial difficulties you've spent a pleasant time away.

Best regards,
The lowcostholidays Team

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“charged for return luggage”

Written on: 13/06/2016

I booked to go to Corfu with hold luggage. All was fine until on my return journey I was informed by the airline that lowcostholidays had not added my return luggage and I was charged €50 per case (3 people). I even had my confirmation printed out from lowcostholidays but the airline showed me it wasn't on their booking. I had no choice but to pay. On my return I emailed lowcostholidays and have had no response at all. This has been 6 days now, I feel at the very least they could acknowledge… Read Full Review

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Lowcostholidays.com's Comment

Written on: 14/06/2016

Hello there,

I'm truly sorry for the inconvenience you've faced. I can assure you that our Customer Relations team always investigate all the issues brought to our attention very deeply and I hope you'll receive the response from us very shortly. If you have any doubts, please don't hesitate to contact our Customer Care team on the phone or via email to make sure that we have received your message. Once again, please accept my apologies for the delay and that your experience with us wasn't as satisfactory as it should have been.

Best regards,
The lowcostholidays Team

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“low cost holidays”

Written on: 03/06/2016 by Black1969 (1 review written)

Great prices but ... I booked the holiday for myself and friend of mine long time ago. His wife is sick now so he have to cancel it so I found other friend to travel with me. I must ring them(lowcostholidays) to change the name. Talk to one of the friendly lady what told me " I have to pay €100 each way plus €35 to change the name at the hotel". Are you joking me??? I am working for the past 11 years in hotels around Galway and actually shocked me that I heard Now. That's €235 to change… Read Full Review

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Lowcostholidays.com's Comment

Written on: 04/06/2016

Hi there,

Thank you very much for taking time to contact us here. I'm really sorry to hear about your disappointed with our service on this occasion. We do not own any of the selling airlines and hotels and we're based on them in case of amendment. We have no influence on airlines charges and the €35 is our admin fee that applies to all amendments made after the booking is confirmed. Our cancellation policy needs to be signed while booking process, so I'm sorry you have found it inconvenient for you.
Again, I'm sorry that your experience with us didn't meet your expectations and I hope regardless of this, you'll have a nice time away.

Kind regards,
The lowcostholidays Team

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“Holiday in icmeler”

Written on: 02/06/2016 by Scotland1947 (1 review written)

I have used low cost holidays several times and was very satisfied. However on this holiday on 24 may 2016 I had to return home early because of serious family illness. I got absolutely no help from low cost holidays and had to arrange return all by myself. Low cost holidays did not want to know. Because of this I would never use them again… Read Full Review

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Lowcostholidays.com's Response to Scotland1947's Review

Written on: 03/06/2016

Hello,

I'm sincerely sorry to hear what has happened to you on occasion of this booking and our service didn't fully live up to your expectations. Please, be advised that while on holiday, there was an emergency number on your holiday vouchers which would put you through to our dedicated team open 24/7 and ready to assist you with any query. If you wish to have your issues investigated further, please find al;l the details of how to reach us on our website.
Once again, I'm sorry for any inconvenience.

Kind regards,
The lowcostholidays Team

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Scotland1947's reply to Lowcostholidays.com's Comment

Written on: 03/06/2016

Tried numbers but did not have enough money in my phone as call stated it was premium rate and was in kept waiting too long. Eventually got phone card but found it very difficult to make out person i was talking to. I am 69 and was very stressed. If there had been a rep in icmeler to help it would have been so easy. Everytime i thought everything in order something else came up. Perhaps it would have been easier with an English person speaking to me and a free telephone no. Transfer back was the same problem.

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Lowcostholidays.com's reply to Scotland1947's Comment

Written on: 03/06/2016

I'm sorry for this. Unfortunately we don't have our reps in resorts we sell. The only way to contact us when you are on your holiday is to call the number provided. Since this already post travel, if you wish to have this investigated further, please contact our dedicated team. All the details can be found on our website.

Kind regards,
The lowcostholidays Team

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Lowcostholidays.com's reply to Scotland1947's Comment

Written on: 03/06/2016

I'm really sorry for all the issues you've faced. We always try our hardest to assist our customers, so please accept my sincere apologies for not finding it suitable for you. I'll pass your feedback further as every opinion is of a great importance to us.

Kind regards,
The lowcostholidays Team

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“My favourite booking site.”

Written on: 02/06/2016 by RiyaBoyd (1 review written)

Love this site.Always book my holidays through Low Cost Holidays.Easy to navigate through the pages.Choosing is great and gives you all the right information for making the right choice from the destination to the hotel.If you are lucky there are voucher codes available.Would recommend to anyone… Read Full Review

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Lowcostholidays.com's Comment

Written on: 03/06/2016

Hi there,

It makes me delighted to know that you're our loyal customer. Thank you very much for your positive comments about our website and booking process. We try our hardest to provide with the best customer care and I'm glad it works so well for you. I cannot wait to see you again!

Kind regards,
The lowcostholidays Team

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“Use these every time ”

Written on: 02/06/2016 by Adamsnh443 (1 review written)

Absolutely perfect delighted as always! Best prices and reliable! Transfers were ace too!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 03/06/2016

Hi there,

That's fantastic to hear that you appreciate your experience with us. Thanks a million for your kind words and for being our loyal customer. I hope you'll bring a delightful memories back home! Take care!

Kind regards,
The lowcostholidays Team

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“Amazing Value”

Written on: 01/06/2016 by JoCornwall (1 review written)

Just returned from a last minute 1 week break in Spain. Low cost holidays were fabulous when I booked and the hotel and resort more than met our expectations and the weather was fabulous! Will definitely use them again - it was a bargain break! … Read Full Review

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Lowcostholidays.com's Response to JoCornwall's Review

Written on: 01/06/2016

Hi there,

That's fantastic to hear that you've spent such a delightful time away and everything went to plan for you. Thanks a million for sharing such a lovely review with us. Can't wait to welcome you back again in the future! Take care!

Warm regards,
The lowcostholidays Team

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“very good service”

Written on: 01/06/2016

I have used Lowcost now for around 10 years and have had no problems and would highly recommend them to friends and have already done so on a number of times regards … Read Full Review

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Lowcostholidays.com's Comment

Written on: 01/06/2016

Hi there,

It's a huge pleasure to know that you're our loyal customer! I'm glad you find our service seamless. Thanks a lot for your positive review and your recommendations!

Kind regards,
The lowcostholidays Team

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“Great hotel got it very cheap will book through you again”

Written on: 01/06/2016 by Newman199 (1 review written)

Great hotel got it very cheap will book through you again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 01/06/2016

Hello,

That's fantastic to hear we could offer you such an attractive deal.
I'm looking forward to seeing you again soon!

Kind regards,
The lowcostholidays Team

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