Lowcostholidays.com Reviews - www.lowcostholidays.com

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“Roc palmanova hotel”

Written on: 27/05/2015 by Mariam404 (1 review written)

Stayed at the hotel Roc Palmanova in early may 2015, you can not fault the hotel for its position.It is on the sea front and if you look at the photos that is what you see. Okay hotel is dated, but all you do is sleep in it, the person on reception was very helpful as were all the staff we came into contact with. Breakfast in the hotel cost 6 euro per person and was virtually cooked to you needs. One note you should think about is single bedrooms are side sea view, would recommend getting a… Read Full Review

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Lowcostholidays.com's Comment

Written on: 29/05/2015

Hello,

I'm happy to read that the hotel met your expectations. Many thanks for your feedback. I hope you have many great memories from your holiday!

Best regards,
lowcostholidays

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“How do they make a profit?!”

Written on: 27/05/2015 by Leila390 (1 review written)

We went to Bella Vista Hotel Albufeira, 4 star, 4 nights all inclusive for £189!! It exceeded our expectations in every way. We thought for that, we'd be in the back room of a high rise hotel but just be glad for a break. How wrong could we have been?! Luxury hotel, immaculate solid sound-proofed and blackout room with balcony and table, overlooking lovely views, food and drink from 7.00am till 11.00pm, free bus shuttle, smart area, good flights, even had full spa facilities on the lower… Read Full Review

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Lowcostholidays.com's Comment

Written on: 29/05/2015

Hello,

It's great that we gave you such a good deal and that you've enjoyed your holiday.
Thank you for your five star review!

Best regards,
lowcostholidays

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“great all round”

Written on: 27/05/2015

from booking to arriving home all good, excellent at booking ,no hidden extras!good flight [although i was dreading flying Ryanair]excellent acommodation . i shall certainly use Low Cost holidays again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/05/2015

Hi,

It's a great news that your trip went to plan. I'm pleased to hear that you wouldn't hesitate to choose us again to book another holiday with. Thanks for your lovely review.

Best regards,
lowcostholidays

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“Holiday”

Written on: 27/05/2015 by Deanjh5 (1 review written)

Good service over all, return flight time changed resorthopper did not change pick up time long phone call to get changed work out in end . Hotel very good price of holiday excellent… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/05/2015

Hello,

Many thanks for your feedback. I'm sorry for the issue with your transfer, I'm happy, however that your overall holiday feeling is positive and we gave you an interesting deal for your holiday.
I look forward to seeing you again in the near future.

Best regards

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“Hotel”

Written on: 27/05/2015 by Declanz1969 (1 review written)

Hotel was very clean. Towes change every day. Nice staff only let down was A/I stopped at 10:30… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/05/2015

Hi there,

It's nice to hear that you found the hotel enjoyable and cleaning service was good. However I'm truly sorry to hear that the AI time wasn't convenient to you. Unfortunately this is something we cannot control.
Your feedback is very important as can always help us to improve our service, so thank you. I hope that despite of that you had a relaxing time away.

Kind regards,
lowcostholidays

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“Can't praise Lowcost enough! Real Marina hotel Olhao...”

Written on: 26/05/2015 by Juliemus (1 review written)

We have just had a fabulous week holiday 9th May with lowcost holidays. Third holiday with them and again they didn't let us down, great prices and flights with Monarch from LBA as smooth as ever. Real Marina Hotel & Spa in Olhao , Algarve , Portugal was just perfect, fabulous large room with modern pristine decor was even better than we expected, views overlooking the pool, sand banks over to the Formosa islands and beyond ! Breakfast was good, didn't realise we could ask for alternative to… Read Full Review

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Lowcostholidays.com's Response to Juliemus's Review

Written on: 27/05/2015

Hello,

Thank you for constantly choosing lowcostholidays and for your positive feedback. I'm very happy to hear that you are keep on coming back to us and that you are satisfied with service we provide. Also it's great that the hotel you have chosen for your stay was so fabulous and met your expectation. Portugal is very beautiful, thanks for all the tips and recommendation.

Best Regards,
lowcostholidays

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“OK but could be better.”

Written on: 26/05/2015 by Compton404 (1 review written)

We went on a holiday for two. Hotel clean staff polite especially reception. Good English. Rooms clean. Pool clean lots of space. Food on cold side. Flights good times, Transfer long and laborious. Waiting a long time for coach to set off from airport. Desk to find out info about transfers very difficult to find not signposted very well on booking confirmations. However had to pay extra for a remote to control telly and air conditioning! NO ENTERTAINMENT AT ALL. Background music on through the… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/05/2015

Hello,

That's good to hear that you've enjoyed the hotel staff and your room and also that the flights went to plan. However I'm really sorry to hear about the issue with the transfer you faced as I understand it may caused you lots of time and stress. Also I'm concerned to hear about your inconveniences during your hotel stay. We aim to provide the best service, what means all the aspects of a holiday. In this case your feedback is of a great importance so if you could please let me know the name of the hotel in the comments below so I can pass it onto the relevant department.
Once again I sincerely apologise and I hope that despite of that you've spend a nice time away in Ibiza.

Warm regards,
lowcostholidays

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“Fantastic ”

Written on: 26/05/2015 by Brogan1231 (1 review written)

From my first call to book our holiday and any call made to ask any questions all staff were very friendly and extremely efficient nothing was ever a bother was kept updated on everything we needed to know via email great service so thank you at Low cost we will be using your services again very soon… Read Full Review

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Lowcostholidays.com's Response to Brogan1231's Review

Written on: 27/05/2015

Hello,

You're more than welcome, we are happy to hear that our service met your expectations and that everything went so smoothly for you. Thank you for so positive comments about lowcostholidays.
Can't wait to see you again!

Best Regards,
lowcostholidays

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“nazaret appartments”

Written on: 26/05/2015

We stayed at the Nazaret appartments and I really enjoyed it there. The staff are all very friendly and nothing is a bother to them. The appartment was spotless and cleaned every day. Would recommend them to everyone… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/05/2015

Hello,

Thank you for sharing your opinion with us and for the 5 star review! I'm glad to hear that the hotel lived all your expectations and let to to fully relax. I hope you have lots of beautiful photos from beautiful Lanzarote.

Kind regards,
lowcostholidays

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“cala gran cala dor”

Written on: 26/05/2015 by Kgreer (1 review written)

Fantastic break. Could not fault it. Would definitely return. Hotel kleen food great and location perfect… Read Full Review

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Lowcostholidays.com's Response to Kgreer's Review

Written on: 27/05/2015

Hi there,

Thank you for your five star review! I'm pleased to hear that you've spent an amazing time on your holiday and you will use our company again.
I look forward to helping you book your next holiday in the future.

Best Regards,
lowcostholidays

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“Rude call centre - good holiday”

Written on: 26/05/2015 by holly2412 (1 review written)

I bought a holiday over the phone from low cost, I origionally tried to buy online but my iPad crashed then when I went back on it had gotten more expensive, I called low cost and got an extremely rude lady on the other end, when I explained my iPad had crashed she said people used "all different types of excuses when the price goes up" and actually found it funny. I hung up on her because she was so annoying. She rang me back and said because I was "cheesed off" she'd make it the original… Read Full Review

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Lowcostholidays.com's Response to holly2412's Review

Written on: 29/05/2015

Hello,

I'm really sorry you were unhappy with the service you received on this occasion.I would like to have a closer look into this for you. Please contact us using "Contact via email" button at the top of the page and include this review and your booking ref. Once again, I'm sorry for this situation.

Kind regards,
lowcostholidays

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“Last min holiday for 2”

Written on: 26/05/2015

Everything lowcost holidays done was fantastic it a shame they didn't run the hotel we stayed in on our last holiday to Rhoads two weeks ago… Read Full Review

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Lowcostholidays.com's Comment

Written on: 26/05/2015

Hello,

I'm glad to hear that your holidays were so great. I'm sorry that we couldn't offer you the hotel that you was interested in after your last time holiday, but I hope that despite of that you have lots of lovely memories from your getaway.
Thank you very much for your time to contact us!

Kind regards,
lowcostholidays

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“Easy from start to finish”

Written on: 26/05/2015 by Woodjx (1 review written)

Easy to book, fab hotel stayed at Fergus maripins malgrat de mar, food great, rooms clean and modern (fantastic shower room), hotel in great situation. All staff were welcoming and very friendly. I can't fault this holiday in anyway. We met some great people. Transfer was also very easy and on time. Looking forward to booking my next holiday… Read Full Review

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Lowcostholidays.com's Response to Woodjx's Review

Written on: 26/05/2015

Hi there,

Thanks so much for this great feedback! I'm happy to hear that you've enjoyed your overall stay in Spain as I believe it's a really amazing place. That's important that you found the hotel fabulous and the staff friendly and also that the transfer was as you expected.
Thanks for sharing and I hope to assist you while booking again soon!

Warm regards,
lowcostholidays

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“late booking”

Written on: 26/05/2015 by abcd6 (1 review written)

very pleased with hotel it was perfect for my needs transfers were quick staff at the hotel were very friendly & helpful would definteley recommend… Read Full Review

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Lowcostholidays.com's Response to abcd6's Review

Written on: 26/05/2015

Hello,

That's a great news that you're so pleased with your holiday. I'm glad hearing that the hotel and transfers met all your expectations letting you relax.
Thank you very much for sharing and I look forwards to see you again in the future!

Kind regards,
lowcostholidays

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“Smooth and straightforward!”

Written on: 26/05/2015

We booked a trip to Sharm El Sheikh just two days prior to travel and I was somewhat nervous that something might be amiss given the short notice. However, I found the site was easy to use, the transaction went through smoothly and I received the confirmation emails promptly. All aspects of the holiday went very smoothly, with the small exception of some confusion upon arrival at Sharm El Sheikh airport in the dark, where there was no clear signage pointing us to the right transfer provider… Read Full Review

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Lowcostholidays.com's Comment

Written on: 26/05/2015

Hello,

Thanks for sharing your nice comment with us. I'm really glad that you're pleased with the deal and the booking process and, what is the most important, that you had such a lovely time away. That's always great to hear that despite of the short time, from the very beginning everything went to plan. However I'm sorry for the issue with looking for the transfer point. Luckily eventually is has succeeded.
I hope you have lots of beautiful memories from your holiday!

Kind regards,
lowcostholidays

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“Like Clockwork . . . ”

Written on: 26/05/2015 by DJK1962 (1 review written)

Everything from flight, transfers, and hotel booking all ran like clockwork. No hiccups or hassles. When I contacted your staff they were friendly, curteous and very helpful. I have recommended you to friends and will definately use your service again. Many thanks for making my weeks 'battery recharging' a successful holiday… Read Full Review

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Lowcostholidays.com's Response to DJK1962's Review

Written on: 29/05/2015

Hello,

You're more than welcome! I'm pleased to hear that your holiday went so smoothly and you've had a relaxing time away. Thank you for your kind feedback and I look forward to welcoming you again in the future!

Kind regards,
lowcostholidays

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“Well organised holiday”

Written on: 26/05/2015 by reMyrick462 (1 review written)

We were delighted with our recent holiday to Dalyan. All the arrangements worked out very well and there were no hitches at all. The Tezkan hotel was lovely and we had a wonderful view from our second floor balcony looking down the river towards the tombs. Breakfasts were excellent with a large choice. Desite being in the centre of town there was very little noise at night. … Read Full Review

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Lowcostholidays.com's Comment

Written on: 26/05/2015

Hi there,

It was a pleasure to read your comment and know that your holiday was so great - thank you for sharing your experience with us. I'm glad that you're satisfied with our assistance and your time in Dalyan was so nice.

Best regards,
lowcostholidays

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“Happy enough with using you”

Written on: 26/05/2015 by AveryBradley (1 review written)

It was way enough yo book, all paperwork I needed came through on email. Easy to follow. Transfer was easy and all sorted at both ends and corresponded with hotel well. Hotel could have been better… Read Full Review

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Lowcostholidays.com's Comment

Written on: 26/05/2015

Hello,

It's lovely to hear that the booking process went smoothly and you're happy with the service you've received. Great that the hotel met all of your expectations and your time away was so pleasant. Thank you for your review!

Kind regards,
lowcostholidays

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“best ever holiday. ”

Written on: 26/05/2015 by 13Rose (1 review written)

From start to finish everything was fantastic. Great hotel, accommodation great, staff more than helpful… Read Full Review

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Lowcostholidays.com's Comment

Written on: 26/05/2015

Hi,

I'm so excited to hear that your experience with us is so pleasant and your time away was perfect - it's really good to hear as we're always happy to provide you the best holiday. Thank you so much for your kind words!

Best regards,
lowcostholidays

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“not abta member”

Written on: 26/05/2015 by ElvisTorres (1 review written)

Although the holiday was great. No complaints i would worry about booking with you again as you are not abta bonded… Read Full Review

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Lowcostholidays.com's Comment

Written on: 26/05/2015

Hi there,

ABTA is specific to the UK, and the protection Lowcostholidays Spain has the Spanish equivalent - we offer financial protection as you get from UK based businesses, plus your ability to come to us directly if something goes wrong with your holiday (because we have voluntarily accepted package regulation). We also now offer a Supplier Failure policy, which will permit a full refund or alternative flights rebooked in the unlikely event of your airline failure. You really don't need to worry about anything regarding your booking.

Kind regards,
lowcostholidays

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