Lowcostholidays.com Reviews - www.lowcostholidays.com

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“great as usual”

Written on: 30/05/2014 by madb (1 review written)

its our third trip ,and again all went to plan,the stress is less.ready to go again soon ,thanks lots… Read Full Review

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Lowcostholidays.com's Response to madb's Review

Written on: 31/05/2014

We are very pleased here at Low Cost Holidays that you enjoyed you holiday, and we appreciate the feedback.

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“great lowcost holidays”

Written on: 30/05/2014

we had a fantastic holiday every thing you did for us went like clockwork credit were credit is due and lowcost holiday deserve the credit thank you so much xxxx i will definatly book my next holiday with you and tell all my friends could not fault my holiday xxx… Read Full Review

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“Low Cost = Hopeless”

Written on: 30/05/2014 by JordinGlover (1 review written)

I "booked" online 10 days ago what would have been a wonderful romantic weekend break in Prague in July. On attempting to book i entered all the details of holiday and payment info twice both which failed so i now have paid two deposits and supposedly booked twice!, however at this time i have no booking confirmation, no receipt for the monies received approx £600...nothing! not one email or any phone call to keep me updated on my "booking" all ive had is promises its being looked into well im… Read Full Review

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Lowcostholidays.com's Comment

Written on: 31/05/2014

Hi,

we are very sorry to hear about the issues you have been having regarding booking your break to Prague. If you can post your booking reference we will look into your case and do our best to resolve it as soon as possible.

Many Thanks

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“Never giving up”

Written on: 30/05/2014

As a 30th birthday present to myself, I am going to New York. My friend who is from Australia is also coming along. At first, I was not at all happy with Lowcost holidays as I was told that I could not make a booking as my friend is from Australia and in accordance to so called policies, no one outside the UK could book through them. I thought this was absolutely absurd! Not to mention, the man I spoke to was extremely rude and kept on cutting me off when I would ask him something ( seemed he… Read Full Review

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Lowcostholidays.com's Comment

Written on: 31/05/2014

Hi,

we are very sorry to hear about your first experience when trying to book your flights. However this is no the service we wish to provide and all our calls are recorded for training and monitoring measures. If you can give us your booking reference we will happily look into the issue further.

All in all we are very happy you received the service you deserved, and wish you an amazing time in New York. Thank you for your feedback.

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“Fantastic, quick, easy”

Written on: 30/05/2014 by Quinnu499 (1 review written)

I have just booked a holiday and couldn't believe how easy the whole process was. As an ex travel agent my expectations are high but I really found this so quick and I had total control over all aspects from fights times, hotel choice, room choice, extra baggage, in flight meals everything was available at the touch of a button, even booking extra leg room, choosing the seats on the plane and getting our luggage unloaded first. I would use this site again and recommend it to others :) … Read Full Review

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Lowcostholidays.com's Comment

Written on: 31/05/2014

This is great to hear that you were pleased with our service and we wish you an amazing trip.

Thank you for your feedback.

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“excellent holiday”

Written on: 30/05/2014 by jim1921 (1 review written)

Stayed in the Solar Sao Jo apts. great value .Apt a little bit dated but very clean and kitchen well equipted.These apt are a 10/15 min walk to the beach and a 10 min walk to the strip .Maid service every day ,great space around the pool would highly recommend these apts.We are both in our late 50s and these really suited us… Read Full Review

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“Bellevue Apartments, Alcudia, Majorca”

Written on: 30/05/2014 by AngelaAlcudia (1 review written)

We had a marvellous, affordable family holiday at the Bellevue Apartments. Clean apartments and environment, friendly staff, plenty of food at the buffets (although pretty plain fare), and excellent location within walking distance of beach and with wonderful views from our balcony. We stayed in Minerva 1, and it was mostly fairly quiet, although I would recommend bringing earplugs for when the late night music shows are on. We were half-board, but ate out some evenings. Also, I'd recommend… Read Full Review

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Lowcostholidays.com's Response to AngelaAlcudia's Review

Written on: 31/05/2014

We are very pleased at Low Cost Holidays that you enjoyed your holiday, and we appreciate all your feedback.

Many Thanks

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“Read the previous reviews before you book your holiday”

Written on: 30/05/2014 by LarissaKilgore12 (1 review written)

Booking our holiday with a 'human being' in the UK who had previously been to the hotel was reassuring. But on arriving the hotel and food were much not what we had expected - much much worse, so I contacted the local rep who said that she was unable to help me and I had to make contact with the UK. After many telephone calls, we were transferred to two much better hotels… Read Full Review

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Lowcostholidays.com's Comment

Written on: 31/05/2014

Hi,

we are sorry to hear that the holiday wasn't as expected to begin with but we are pleased the issue was resolved. Thank you for all your feedback.



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“Good prices”

Written on: 30/05/2014 by Wandex (1 review written)

I have used this website to buy my holidays since 2011, it offers you good prices, and lots of choices… Read Full Review

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Lowcostholidays.com's Response to Wandex's Review

Written on: 31/05/2014

This is great to hear and we hope to continue offering great holidays to you.

Thank you for the feedback

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“great holiday”

Written on: 30/05/2014 by junior84 (1 review written)

Just back from a 10 night holiday to caleta garden fuerteventura caleta de fuste. hotel was a bit dated and a bit rowdy for us as we had a baby but it was adequate for what we needed,just a base really and a place to wash and sleep. low cost holidays were great in helping with the booking and were a pleasure to deal with on the phone when we had queries we needed answered. I would definitely use them again nxt year and would recommend them to family and friends. thanks again for a great holiday… Read Full Review

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Lowcostholidays.com's Response to junior84's Review

Written on: 31/05/2014

We are very pleased here at Low Cost Holidays that we were able to assist with the issues regarding your holiday, and we look forward to achieving the same again for you next year.

Thank you for your feedback

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“quick,efficeint,and most important price was as...”

Written on: 30/05/2014 by IsaiArcher188 (1 review written)

unable to book online due to technical glitch.However staff happy to book over the phone, was amazed when the price was as advertised online not usually the case… Read Full Review

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Lowcostholidays.com's Comment

Written on: 31/05/2014

We are very pleased here at Low Cost Holidays that we were able to assist you with your booking via telephone. Thank you for the feedback.

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“ejoyable central pool”

Written on: 30/05/2014 by DawsonOlson158 (1 review written)

Sol Tennerifee. hotel spotless.entertainment fantastic.there was something for everyone. food good lots of choices, lots of things to do at pool.Staff very pleasant and helpful. Music from verionica strip can be loud if you stay in that side of the hotel .that's the only problem I had. Ryan air flight very smooth it was good to have your seat asigned to you. I plan to return there in the near future.Its a beautiful country … Read Full Review

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Lowcostholidays.com's Comment

Written on: 31/05/2014

We are very pleased here at Low Cost Holidays that you enjoyed your holiday and hope to hear from you again. Thank you for all your feedback.

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“good value holiday”

Written on: 30/05/2014

Sales person from lowcost holidays was nicest person ever to deal with. We stayed in Holiday Centre Appartments in Santa Ponsa, appartments themselves were fine, clean and spacious. My biggest fault with them were that there were so many steps around the complex with no lift at all not suitable for young children in buggys or older people, would liked to have known this prior to purchas as i would have looked elsewhere. We were up on 4th floor initially but we were moved to ground floor after 2… Read Full Review

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Lowcostholidays.com's Comment

Written on: 31/05/2014

Hi there,

we are very pleased to hear you were happy with our services. We respect your feedback regarding your apartment and we will try our very best in future to make information like this more clearer in its descriptions.

Many Thanks

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“Book your holiday with lowcostholidays ”

Written on: 29/05/2014 by Iwillrevieww (1 review written)

I book my holiday with low cost on the phone and they was really helpful. It was booked really fast and I have used lowcostholidays before and they have very cheap prices for holidays. Will use them again and again… Read Full Review

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Lowcostholidays.com's Response to Iwillrevieww's Review

Written on: 31/05/2014

Hi there, we are very pleased that you were satisfied with our service and look forward to offering the same in the near future.

Many Thanks

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“Voyage hotel Belek Turkey”

Written on: 29/05/2014

Almost a zero star rating before our holiday. Low cost had not transferred our details correctly to the airline Thomas Cook. I spent hours ringing both companies to no avail I was told to lie. Very difficult trying to book extra leg room with an infant that wasn't yours. Mother and sister had been swapped and the leader of the party! The hotel Voyage in Belek truly 5 star all inclusive. Superb food in the 8 restaurants as well as children's and adult areas. Our party of 5 adults a 3 year old… Read Full Review

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Lowcostholidays.com's Comment

Written on: 31/05/2014

Hi there,

we are very sorry to hear of the troubles had concerning your flights. We here at Low Cost Holidays try our very best to make sure hat you always have a stress free holiday and if you wish to discuss the matter further please feel free to contact us.

However we are extremely glad you enjoyed your stay in Turkey and hope to see you travel with us again in the near future.

Many Thanks

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“Great holiday”

Written on: 29/05/2014 by imBeck455 (1 review written)

Enjoyed the holiday the hotel and flights were great would recommend boston to any one . So easy to book with lowcostholidays no hassle… Read Full Review

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Lowcostholidays.com's Comment

Written on: 31/05/2014

We are very pleased to hear you found our services at Low Cost Holidays easy to use and hope to see you travel with us again in the near future.

Many Thanks

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“No thrills and no hassle”

Written on: 29/05/2014 by AlanH56 (1 review written)

Was impressed with everything to do with low cost holidays from the ease booking to efficient and hassle free way all the arrangements and paper work was processed. Will be coming back for more… Read Full Review

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Lowcostholidays.com's Response to AlanH56's Review

Written on: 31/05/2014

This is great. We are very pleased here at Low Cost Holidays that you found us so efficient and look forward to helping you book your next holiday in the near future.

Many Thanks

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“very very disappointed ”

Written on: 29/05/2014 by dusty02 (1 review written)

We have just come back from 8 days in Majorca and stayed at what Low cost rates as a 4 star, the hotel Cala Ferrera in Cala D'or, I spoke to the hotel manager and he told me the hotel is a 3 star. The hotel was a huge let down from start to finish, the food was very poor, serving chicken nuggets on 3 nights out of the 4 nights we ate at the hotel, we ended up going out to eat 4 of the nights, the rooms had a radiator which didn't work and on 2 of the days we had rain so the room was cold, the… Read Full Review

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Lowcostholidays.com's Response to dusty02's Review

Written on: 31/05/2014

Hi,

we are very sorry to hear that you were not satisfied with your stay in Majorca. If you wish to discuss matters further please feel free to contact our call centre and we will be happy to assist.

Many Thanks

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“great holiday & brilliant value ”

Written on: 29/05/2014 by tomgolfer (1 review written)

just back from a lovely repeat holiday to Benalmadena costa del sol. Hotel only 3* but I rate it 4*plus. The staff were so helpful. We had requested high floor apartment but they had missed my request so had allocated us ground floor, I asked if they could change it for me they said tomorrow ,which they did. The food was nice, plenty of choice & of good quality. Always sun loungers available at poolside.Will use LCH again shortly… Read Full Review

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Lowcostholidays.com's Response to tomgolfer's Review

Written on: 31/05/2014

We are very pleased that your hotel exceeded your expectations and that you had a great holiday. We very much hope to assist you with your next trip away!

Many Thanks

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“Just awful”

Written on: 29/05/2014 by mfHuffman460 (1 review written)

I booked a late deal with low cost holidays. Everything seemed to be ok until I tried to check in online in the Ryan air website with the details low cost holidays supplied. Ryan air could t find my booking. I then spent most of the next morning (Sunday) trying to sort this out. It took 4 calls to low cost holidays before someone helped. I kept getting fobbed off. Was told to contact Ryanair direct, who weren't open and then got given a Spanish number to call. Eventually someone at low coat… Read Full Review

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Lowcostholidays.com's Comment

Written on: 31/05/2014

Hi there,

we are very sorry you were not satisfied with the service and holiday provided. I can assure you we pride ourselves on making sure you have a great time away and that its easy and efficient. If you wish to discuss the matter further please feel free to contact our call centre or alternatively leave us your booking reference and we can look into the matter further.

Thank you for all your feedback.

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