Lowcostholidays.com Reviews - www.lowcostholidays.com

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Note from Review Centre 

Review Centre understands that between the 28th July 2011 and September of the same year Low Cost Holidays was offering customers £25 in exchange for positive reviews on our site. As an independent and unbiased consumer review site  soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 
Low Cost Holiday actively monitor these pages and do regularly comment on reviews to try and assist their customers. Please understand that all comments are moderated by Review Centre manually and as such there can be delays in comments going live, particularly over the weekend.
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“HOLIDAY TO TURGETREIS”

Written on: 07/07/2012

We had a lovely holiday in Turgetreis in Turkey, the Accommodation was fine and the weather was glorious. However! the Transfers left a lot to be desired, 3 hrs from landing at Bodrum, when it should have been 1 hr. On the return we went on a fully escorted tour of the Bodrum Peninsular which took 2 HRS before arriving at the airport.We would always have a private transfer in future. There didn't seem to be any difference in the Transfer companies as Resort Hopper and A2B were about the same… Read Full Review

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“sharm el sheikh”

Written on: 06/07/2012 by pmyakk (1 review written)

good service provided by locostholidays. I booked it online but once I printed out the voucher hotel wasn't the one I wanted it was internet glitch so prices displayed on net were for the beach hotel and voucher came out to be the palm hotel. so I rang customer service and they gave me beach hotel for the price of the palm hotel. my stay was amazing and tranfer as it described on the site! overall a really good experience with lowcostholidays… Read Full Review

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“worst customer service”

Written on: 06/07/2012 by shayvard (1 review written)

I booked a holiday to a very expensive resort in turkey with Low Cost Holidays. little did I know this also meant LOW LEVEL SERVICE. I did this well in advance in April. They sent me a confirmation and it, stated the room booked etc and all seemed well. A few days before departure I decied to just double check and print a second copy of my booking via the web site. Well I found they had amended the holiday voucher to reflect a far more inferior room to what I had booked. When I called to… Read Full Review

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“thank you lowcost holidays”

Written on: 05/07/2012 by crick2012 (1 review written)

10 out of 10 to lowcost holidays...everything just clicked into place... it was my first flight and holiday abroad.... could not have asked for more...i was advised to go with a travel agents being my first time...no need...it was so easy, from searching hotels and flights to arriving and departing...will definetly use lowcost again...thank you once again... … Read Full Review

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Guest's Response to crick2012's Review

Written on: 06/07/2012

hi just come back from my holiday with low cost and its not the first time ive travelled with them and everything was brill

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Shayvard's Response to crick2012's Review

Written on: 06/07/2012

I am sure this customer got their £25.. my review is very different which I have posted

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“better than I thought”

Written on: 04/07/2012

booked with 'Lowcost' to Benidorm 25/06/12 till 29/06/12, was a little worried as we are used to travelling with big companies, all I can say is simply everything ran as sweet as a nut from booking the hol to the airline company (BMIBABY) then the return absolute brilliant, I would strongly recommend 'Lowcost' and will be booking with them in the future… Read Full Review

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“Tenerife”

Written on: 03/07/2012 by wilkos (1 review written)

We stayed atRoyal Tenerife Country Club Golf Del Sur,The Villa was superb,The bed was superking size with Eygptian cotton bedding,the cleanliness and the hospitality was superb.The pool bar meals were good and reasonably priced.The only downside was the long walk to other resturants.A car is essential if you want to go to other parts of Tenerife,although there is a bus service to popular resorts.Its the ist time we have gone with Ryan Air,very efficient, re checking in and boarding ,seats not… Read Full Review

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“Good holiday, Good price.”

Written on: 30/06/2012 by rickraw (1 review written)

This was my second time booking lowcost holidays, first time was 2 years ago had trouble at the airport, they had no passport details so that cost us £10 each and had that refunded when we returned, holiday went well. booked in April 12 to go in June for one week in Alcudia Majorca, good ish price for booking so late, did not like the increased price for cases, two years ago it was £25 this year it was £50 each. added parking at time of booking and got a discount, it was the first time… Read Full Review

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“really good for the price”

Written on: 30/06/2012

was a bit worried to begin with "low cost holidays" will it be ok? and actually yes it was, good communication when needed, flights, transfers accomodation all good, no complaints!… Read Full Review

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“Great Value for Money Hotel.”

Written on: 29/06/2012

Lovely Hotel, The reception staff were very professional and helpful, the hotel is kept spotlessly clean inside and also the pool areas. They have a nice choice of restaurants etc on site and the food served is of a reaaly good standard. The grounds are really nice with well developed shrubs, trees and plants and they give a nice feel to the hotel. The close proximity of the beach(about 200 metres) is a plus. I would recommend this hotel to anyone. For the price they charge it is wonderful… Read Full Review

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“travelling to and back from Majorca”

Written on: 27/06/2012 by davelane2 (1 review written)

After a good flight to Majorca we had to wait 1 hour for our cases and then another hour on the coach taking us to our resort.Both places were uncomfortably hot.On the return journey we were delayed one and a half hours much of it standing in a extremely hot stairwell waiting for a coach to take us to our aircraft. On both occasions we were not given any information about the delays.The pilot eventually told us the aircraft had been parked in a different part of the airport when it had arrived… Read Full Review

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“Shocking!!!”

Written on: 26/06/2012 by Lowcostscam (1 review written)

I booked a holiday on lowcostholidays for what seemed like a good price. Went through the online process and paid the total price via debit card. Two days later i received an email stating that they had been trying to get in touch with me.(they had not). i called to find out what they needed from me and was told that the flights had not gone through and the price had now increased by over £350. I was told that if i did not agree to pay the extra £350 then they would cancel the holiday. THIS… Read Full Review

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Guest's Response to Lowcostscam's Review

Written on: 26/06/2012

we have just returned from a holiday in majorca with you. the resort hoppa taxi was 45 minutes late to pick us up for our return journey home . only our flight was delayed i dont think we would have made it.a few minutes is acceptable but 45 is a bit steep

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Lowcostholidays.com's Response to Lowcostscam's Review

Written on: 27/06/2012

Hello from Lowcostholidays. We are so sorry to hear that you have had that issue regarding your flights.

We apreciate that there may have been an extra cost in this case for your flights, but unfortunately flights are subject to changes in price and availability, and we are subject to airline's terms and conditions.

If you have any further query, please do not hesitate to contact us.

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Lowcostholidays.com's Response to Lowcostscam's Review

Written on: 27/06/2012

Hello From Lowcostholidays. I am sorry to hear that you have had this kind of experience regarding your booking. Please can you email onlinenaswers@lowcostholidays.com with your reference number and we can escalate this internally.

Many Thanks,

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“The future of booking holidays”

Written on: 25/06/2012 by ColinandSilvee (1 review written)

I booked with Low Cost Holidays last December for our holiday in June 2012. Normally book online with Thomsons or the big names, but they seem to be promoting all-inclusives which are the downfall of Greece and other holiday destinations. LowCost allowed us to choose our flight, then our accomodation and then our car parking so we could adjust it to our budget.Excellent communication from them, even when I changed the terminal at Gatwick from North to South a month before we left. I think that… Read Full Review

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“Disgraceful”

Written on: 23/06/2012 by Clareece85 (1 review written)

What a shamble of a company booked the holiday on wed, received an email thurs saying you tried to call me (you didn't) about the price going up, finally got a call today, sat, and you are trying to charge us an extra €300!!!! Absolute disgrace, I will NEVER book a holiday with you again, I will tell everyone I know to stay away from you, and I expect a refund PLUS credit card fees back onto my card within the next 48 hours so i can be done with your company. … Read Full Review

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Lowcostholidays.com's Response to Clareece85's Review

Written on: 26/06/2012

Hi Clareese85, Please accept our apologies for the problems you have experienced with your booking, please can you email the reference number to onlineanswers@lowcostholidays.com and we will look in to these issues for you.
Thanks
Custromer Services

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Guest's Response to Clareece85's Review

Written on: 03/07/2012

Did you manage to get your money back from them? I'm in the exact same situation!

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“lo cost holiday booking”

Written on: 23/06/2012

I booked a holiday with lo cost holidays, I had never booked a hol on the internet before. I was a bit nervous that things could go wrong, but I needent have worried, every thing went according to plan, all the transfers & the hotel were fine. The only down side was having to print off all the paperwork, all else was great… Read Full Review

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“On-line booking newbie”

Written on: 23/06/2012

Only the second time I have booked a "put together" package, using Lowcost Holidays. Very easy to follow, FAQs veyr helpful. Paperwork all very clear and everthing went very smoothly. Does what it says on the tin at a very competetive price!… Read Full Review

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“BRILL HOLL NO COMPLAINTS”

Written on: 22/06/2012

VERY CHEAP NO FUSE EASY TO BOOK ON LINE VERY HELPFULL AT AIRPORT WITH WHEELCHAIR JUST GOOD ALLROUND… Read Full Review

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“Aparments Cay Beach”

Written on: 22/06/2012

The appartments are centrally situated in the town. Food excellent and we would be happy to recomment the package any person. As the town is situated approx 15 minutes from the Airport would recommend that you use a local taxi that the bus utilites by the travel agent which can take some time… Read Full Review

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“lowcostholiday.com a perfect choice”

Written on: 21/06/2012 by londonboypl (1 review written)

First time with lowcostholiday.com and surprisingly amazed. Quick booking, no problem when we landed in Gran Canaria. Absolutely perfect value for money. A big plus that lowcostholiday.com apart from cheap and good quality offers, provides lots of discounts and promotions. We are very happy and we are going to continue our journey with lowcostholiday.com Hotel was very nice,located very close to the beach, service was very nice and thanks to the lowcostholiday.com we could afford some stuff… Read Full Review

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“A scam”

Written on: 20/06/2012

after I committed and paid my deposit they emailed to say there was a problem with the flights and I had to pay more or loose money to cancel they are scam artists. Dont touch them and also their hotel reviews are better than what they are. Stay away from them they are a total joke!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!… Read Full Review

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Jo123456's Comment

Written on: 20/06/2012

Same here for me!

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Lowcostholidays.com's Comment

Written on: 26/06/2012

Hi, Sorry for the late response to this review, we are sorry you have experienced these issues, in order for us to look in to this further please could you email your reference number to onlineanswers@lowcostholidays.com and we will come back to you.
Thanks
Customer Services

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“they dont give a dam and just keep saying we are...”

Written on: 20/06/2012

They made a huge mistake not booking my group together, and nevery time I phone they tell me to be patience, well, my holiday is just a week away now, and still they are "reviewing it" We are 4 girls together, how are we supposed to look after each other and make sure we are all safe when they have booked us into 2 separate hotels! Disgusting!… Read Full Review

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Aliceissoupset's Comment

Written on: 20/06/2012

I had the same experience so upset

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Lowcostholidays.com's Comment

Written on: 26/06/2012

Hello from lowcostholidays,
Please accepot our apologies we have not been able to respond to you sooner as we are aware that you may now have travelled, please email your booking reference to onlineanswers@lowcostholidays.com and we will look in to the issues that arose on your booking and see if there is anything we can do for you.
Thanks
Customer Services

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