Lowcostholidays.com Reviews - www.lowcostholidays.com

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“Always book through Low Cost Holidays”

Written on: 26/10/2013

Straight forward online booking. Great prices. Booked through Low Cost Holidays for both Long Haul and Mediterranean holidays and have never had any problems, simple to print flight and accommodation vouchers and very happy with the service… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/10/2013

Good Morning.

Thank you very much for your positive feedback.

It is very pleasing indeed to see that you find booking with us so easy and pleasing to do. We do strive to ensure we offer the best platform for our customers to book with us.

we look forward to welcoming you back as a valued customer in the near future.

Kind Regards
Marc

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“you get more than you pay for .”

Written on: 26/10/2013 by Lar73 (1 review written)

For less than £800 my wife and I had a good week in Cala guya mar in Calaratjada Majorca . Hotel clean decent food drinks in glasses which is good for fully inclusive ! Staff pleasant ! Overall lovely resort , resort itself was mainly German but everyone seemed friendly worth the money… Read Full Review

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Lowcostholidays.com's Response to Lar73's Review

Written on: 28/10/2013

Good Morning

Thank you for your review. I am very pleased to see you managed to get such good value for money. We are never shocked by this because we do it so well! however it is always nice to have this reaffirmed by our customers.

We look very much forward to welcoming you back in the near future.

Kind Regards
Marc

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“My Dream Hotel Marmaris”

Written on: 26/10/2013

The hotel is classed as 4 star which it is not - it requires a lot of TLC Also the last three days of our holiday they were actually packing up around us as they were closing the hotel for winter. On our last day we did not have a sunbed to sit on as they were all packed away. We had no bar facility or restaurant facility. Most of the staff were helpful and friendly but did feel as if we were in the way. … Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/10/2013

Good Morning

Thank you for your feedback. I am very sorry to hear of your slightly negative experience at this hotel. It goes without saying the hotel should have made the clean up operation a tad more discreet.

The star ratings we offer are our own and any feedback does help us review these.

We look forward to welcoming you back as a valued customer in the near future.

Kind Regards
Marc

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“Easy Process Holiday”

Written on: 26/10/2013

I have been booking holidays for the last 3 or 4 years on this website and each time I am impressed with how easy it is. Its remarkable to think you can take care of arranging a whole holiday in just 15 minutes on one website. There are so many options available so you can book a holiday on a budget or opt for a more luxurious holiday if you want to. The only suggestion I would have is to perhaps include destinations further afield such as Australia etc. Otherwise I would have no qualms in… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/10/2013

Good Morning

Thank you very much for your positive feedback.

It is so important for us, being an online company that our website is at the best it can be and hearing such positive comments regarding this allows us to be safe in the knowledge that we are headed in the right direction.

It is also fantastic that you have offered suggestions for us to improve which we take very seriously. I would suggest to keep an eye on all our platforms for exciting new announcements and destinations coming very soon!

Looking forward to welcoming you back as a valued customer in the near future.

Kind Regards,
Marc

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“transfer broke down,had to pay 40euro for a taxi to...”

Written on: 26/10/2013 by INKSON (1 review written)

holiday spoilt by coach break down on return to airport coach company did nothing.we had to pay 40 euro for a taxi.coach too old to be in service,we would have missed our flight home if we had not paid for a taxi we only just caught our flight thanks to a fast taxi driver.coach driver not bothered he did not care.a very good holiday spoilt by very bad coach transfer company. we have used lowcost before and we will again if they refund our 40euro. how about it… Read Full Review

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Lowcostholidays.com's Response to INKSON's Review

Written on: 27/10/2013

Good afternoon,

Thank you for the review.

We are sorry to hear about the coach breaking down.

I totally understand any frustration/pressure that you may have faced on the day of return.

May I ask, have you already contacted us via email/telephone to query a refund? If not, can you please provide us with your reference number.

Kind regards,

Alex.

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Inkson's reply to Lowcostholidays.com's Comment

Written on: 28/10/2013

my booking no.6257550
i have reported this complaint by telephone on my return,i am still waiting for response.i have a receit from the taxi driver.

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“Holiday in Krakow”

Written on: 26/10/2013 by Wills2503 (1 review written)

Booked a week away with my friend in Krakow,Poland with Lowcost holidays for end of June into July 2013. Firstly Lowcost holidays were very efficient when taking my booking, the total price was excellent and would certainly use them again. Flight (Easy Jet)was on time going out but slightly delayed coming back but not a problem. Krakow was perfect, the weather was very hot, the hotel was good (Hotel Sympozium & Spa), my only gripe was being woken up by Reception at some early hour telling me… Read Full Review

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Lowcostholidays.com's Response to Wills2503's Review

Written on: 28/10/2013

Good Morning.

Thank you very much for your positive feedback. We always enjoy reading about our customers' experiences on holdiays that we have helped them arrange.

What caught our eye was your impressed with our efficiency and this is something we take very seriously. We strive to ensure booking and travelling with us is hassle free and easy.

We look forward to welcoming you back as a valued customer in the near future

Kind Regards
Marc

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“Hassle Free Holiday”

Written on: 26/10/2013

Every year i book a holiday for 5 friends which is a hug responsibility and always a challenge, Low Cost Holidays website was very easy to use and really was the cheapest, We decided on Malta and the Seabank Resort which surpassed our expectations, the food was of a high standard with a huge variety to suit all and the place was spotlessly clean. The Seabank is a good location across the road from a small but nice beach and very close to the boat excursions for Gozo. The is also a bus stop… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/10/2013

Good Morning

Thank you for your feedback

It is very pleasing to read you had a good experience in Malta and that booking this holiday was made extremely easy by our website and facility descriptions. Being an online company, the effciency of our website is very important to us in providing the best service possible to our customers.

we look forward to arranging another holiday for you in the near future

kind regards
marc

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“holiday Majorca 2013”

Written on: 26/10/2013 by keithandanna (1 review written)

Lowcost holidays do exactly what they say. We have booked with them for the last 5 years and had no problem. This year was the best holiday ever. The only thing I would like to point out and the problem is not so much with low cost but the transfers on Majorca to the hotel. The say that they only take up to an hour but we found people were sitting on coaches for up to 3 to 4 hours so be aware when booking. This year we hired a car through low cost and in 1 hour we were at out hotel… Read Full Review

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Lowcostholidays.com's Response to keithandanna's Review

Written on: 28/10/2013

Good Afternoon.

Thank you for taking the time to write this review.

I am very pleased to see that you had such a positive experience booking with us and then enjoying the holiday as much as you did.

Let me apologise for the transfers, We are advised of a standard journey time however depending on the stops the bus has to make this can be less or more. Unfotunately this is something outwith our control and we rely on our partners being as efficient as they possibly can.

Kind Regards
Marc

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“Best Value”

Written on: 26/10/2013 by baskingseal (1 review written)

Have used Lowcostholidays for the last five years for my holiday in August to Kos. I always do a rigorous search for the best prices and value for money but end up back with Lowcost as they are the best. Whenever I have needed to contact them the service has been excellent. Will definitely use them again… Read Full Review

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Lowcostholidays.com's Response to baskingseal's Review

Written on: 28/10/2013

Good Afternoon

Thank you very much for your positive feedback.

I am so pleased you speak so highly of us. Our aim is to be the best and cheapest and we seem to have struck a chord with you, and I would also like to thank you for your loyalty to us.

We look forward to arranging many more holidays for you.

Kind Regards
Marc

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“Turkey on a budget”

Written on: 26/10/2013

We had Avery relaxed holiday in Alayna the resort is really nice but the British are just starting to find it.no wild party bars or fish bowls yet overall it was ok . As we have not done a package holiday in several years for the price payed we did not expect any better. My issues are with low cost holidays who have not answered my email in over a week. We arrived at our hotel about 4.30am after a nightmare transport from the airport which took an hour longer than needed because our bus driver… Read Full Review

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“Happy Holidays”

Written on: 26/10/2013 by Mickyjohn (2 reviews written)

I booked with Lowcost for the first time in 2012, and was a bit wary as I had never used an online holiday company before. I booked flights, accommodation, insurance & transfer. Everything went very well, and we had a great family holiday in Spain. I used Lowcost again for our 2013 holiday to Rhodes. Once again all went smoothly and we had a wonderful holiday. I am very happy with the overall service, and the prices are very competitive. I plan to book for 2014 with Lowcost… Read Full Review

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Lowcostholidays.com's Response to Mickyjohn's Review

Written on: 28/10/2013

Good Afternoon

thank you for taking the time to publish this review.

We are pleased to read that you have decided to chose us for your holidays the past couple of years, and are planning to do so in the future. We like to make each experience you have with us a memorable one and we hope we can help you feel this way for many years to come.

Kind Regards
Marc

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“Would recommend”

Written on: 26/10/2013 by DonnaB88 (1 review written)

Website is easy to read and use. Prices are great, however the ratings of the hotels are incorrect. We stayed in a what was advertised (and still is i believe) 5 star hotel in turkey, only to find out it was a three star on the thomas cook website. No other complaints, confirmations were easy to read and payments easy to make online… Read Full Review

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Lowcostholidays.com's Response to DonnaB88's Review

Written on: 28/10/2013

Good Afternoon

Thank you for your feedback.

Our website is the key to our success and the fact you have had such a positive experience with it speaks volumes and it is very pleasing to hear this.

we look forward to welcoming you back as a valued customer in the near future.

Kind Regards
Marc

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“Couldn't be better - thank you!”

Written on: 26/10/2013 by MoWhite (1 review written)

Took only 5 minutes to book an apartment in North Goa - I've stayed there before (I regularly visit as a volunteer teacher). This rate was the best I've ever got! Brilliant service… Read Full Review

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Lowcostholidays.com's Response to MoWhite's Review

Written on: 28/10/2013

Good Afternoon

Thank you for your feedback.

I am pleased to see you have had such a positive experience with us and are particularly happy with our prices and efficiency of the website.

We look forward to welcoming you back as a valued customer in the near future.

Kind Regards
Marc

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“2 year booked with low cost holiday”

Written on: 26/10/2013

I was little worried first time when I booked my holiday in mallorca with low cost holiday. I have to say that my wife and I are very pleased with the service riceivid. Booked second time to go to marbella and again happy with the service, hope to book with low cost holidays next year .If I have to give an advice is to have sambody from low cost holiday on site To walcame the guest at the aeroport to give direction, because for guest can be first time in that cantry.this service would be very… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/10/2013

Good Afternoon

thank you for your feedback. We really enjoy hearing suggestions from customers and please be safe in the knowledge we will take this on board in order to help improve our already excellent service standards.

We look forward to you booking with us for many years to come.

Kind Regards
Marc

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“Excellent customer care”

Written on: 25/10/2013

We've travelled with Low Cost Holidays twice now, and can honestly say that there have been no problems at all, in fact it has been really easy! As a 'newbie' I contacted the company several times for advice and found them to be really helpful and courteous in their dealings with me. I will most certainly be booking with them again!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/10/2013

Good Afternoon

Thank you for your feedback. I am pleased to read you have had such a positive experience in booking with us and that the experience with our agents over the phone was also enjoyable.

We do strive to ensure a high quality of service and feedback such as this is showing us we are achieving this.

Kind Regards
Marc

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“First holiday abroad”

Written on: 25/10/2013 by Veggieboy (1 review written)

This was our first holiday abroad and we are both in our 50,s booking on line was easy and every step explained ,flight was great and plenty of space to stretch legs on plane ( jet 2) hotel was very good ,self catering as i am a pesky vegetarian ,good. Entertainment at the Colina Mar but don't go the hassle round the pool fighting for space ,taxi down to the beach fantastic white sands (very hot) I was in the water like a child at Christmas and I've not swam for years ,plenty of pubs and places… Read Full Review

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Lowcostholidays.com's Response to Veggieboy's Review

Written on: 28/10/2013

Good Afternoon

Thank you for sending your review.

We are very happy to see that you are happ with how your holiday went. We hope that you will consider us in the future for your travel plans.

Kind Regards
Marc

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“Very Satisfied Customer”

Written on: 25/10/2013 by angelabright (1 review written)

I must admit I was a bit apprehensive when I booked our first holiday abroad with Low Cost Holidays and didn't quite know what to expect but my apprehension was unfounded and I am more than pleased with the excellent service received and have been more than happy with our choice of accommodation more so that we booked a second holiday through them and are also now looking at third… Read Full Review

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Lowcostholidays.com's Response to angelabright's Review

Written on: 28/10/2013

Good Afternoon

Thank you very much for your feedback.

I am pleased to see we managed to convince you and managed to discard the nerves you had, so much so it has encouraged you to book more and more with us.

Hoping to continue arranging travel for you for many years to come.

Kind Regards
Marc

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“Low cost holidays”

Written on: 25/10/2013

Travelled using low cost holidays to ibiza in july2013. No problems with booking through them though had a few issues with Ryanair and initial booking. Booking and transfers otherwise straight forward and uncomplicated, Hotel and resort as described . No rep or travel information at hotel for low cost holidays though no issues where we needed this. Hotel staff helpful Hotel orquidea at santa eulalia is excellent for money. Stayed self catering. Excellent standard of cleanliness. Rooms perfectly… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/10/2013

Good Afternoon

Thank you for submitting this fantastic feedback!

We are pleased to see that your holiday went well and that your experience with us also good, despite the apparent hiccup with your airline provider.

We look forward to welcoming you back as a valued customer in the near future.

Kind Regards
Marc

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“Simple and easy, A Fantastic Holiday in Turkey with...”

Written on: 25/10/2013 by JayPatelUK (1 review written)

I booked with LCH as it was the cheapest rate on Tripadvisor at the time, I had a few calls from them regarding my flight, which they sorted out promptly, they also emailed and called me regarding our passports and the need to scan and send them in order for them to forward to the hotel we were staying at. Had no problems at all with the whole experience. and i did not have the need to further contact them regarding our holiday as it went all smoothly… Read Full Review

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Lowcostholidays.com's Response to JayPatelUK's Review

Written on: 28/10/2013

Good Afternoon.

Thank you for your feedback - I am pleased to read that you found us to be efficient and the cheapest online!

These two things sum up lowcostholidays.com - and I am glad you had the full benefit of this.

looking forward to welcoming you back as a valued customer in the near future.

Kind Regards
Marc

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“Milky way Hotel”

Written on: 25/10/2013 by pamshols (1 review written)

Our holiday at the Milky Way hotel was fantastic, it was quite a way from Hisaronu but it made holiday better because we stayed round hotel pool and met other guests. The hotel accommodation was brilliant and the food was brilliant. The family who owned it were lovely and friendly… Read Full Review

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Lowcostholidays.com's Response to pamshols's Review

Written on: 28/10/2013

Good Afternoon

Thank you for your feedback.

I am very pleased to read you had such a great time especially with the hotel. Seems everything went perfectly!

We look forward to welcoming you back as a valued customer in the near future.

Kind Regards
Marc

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