Lowcostholidays.com Reviews - www.lowcostholidays.com

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“Use twice a year”

Written on: 28/05/2015 by qsSmart435 (1 review written)

I have been using this company twice a year for around 8 years now and on the whole I am very pleased with it. I have noticed that this year the prices for self catering are very high and this is disappointing, so maybe its time to check out the competition. The only things I hate about booking with LCH is always being last drop offs on the transfers!! Very annoying start to the holiday but one I take because of the (usually) lower prices. The other is the flght prices seem to get higher the… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/05/2015

Hello,

I'm very happy to hear that we have such a loyal and long-standing customer. Thank you very much for taking time to share with us your experience and feedback - your opinion really matters for us and please be assured that it will be passed on.

Kind regards,
lowcostholidays

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“Easy to book, good communication throughout”

Written on: 28/05/2015 by Anyaa140 (1 review written)

Location perfect for exploring lake Como, Hotel was slightly dated and more 'faded grandeur' but perfectly adequate for our 3 night stay… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/05/2015

Hello,

Thank you for sharing your experience with us! I'm glad to know that you're satisfied with our service, your stay was so pleasant and you could take advantages from this great location.

Kind regards,
lowcostholidays

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“speeedy shuttle transter was disgracefull”

Written on: 28/05/2015 by 391McCabe (1 review written)

Holiday and hotel was great. Speedy shuttle going to hotel was great, only 3 stops. The speedy shuttle going back to the airport was absolutely ridiculous. We were on the bus over three hours, and picked up at least 10 stops. The driver kept getting lost, and did not know where the hotels were, he was picking up from. Everyone on the 'SPEEDY SHUTTLE ' were complaining that he was over an hour late picking them up. Imaging how me and my friend felt, we were the first to be picked up. We… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/05/2015

Hi,

I'm glad to hear that your time away was so enjoyable. However I'm very sorry for the issues with transfer on your way back. If you want us to take a closer look into this case please contact us by 'contact vis e-mail button'.

Regards,
lowcostholidays

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“Great package website”

Written on: 27/05/2015 by Milajayne (1 review written)

Liked the ease of browsing the hotels and communication from lowcostholidays once booked. I had a query which was answered quickly and efficiently by the customer service team by phone. Hotel was as described, no issues at all, I'd rate it at 3.5 stars though rather than 4 as the room we had was quite dated although very clean. We had a big issue with the transfers however; on way there we had 1 hour of waiting then 2.5 hrs on bus to our destination (it's a 1 hour journey). On return we… Read Full Review

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Lowcostholidays.com's Response to Milajayne's Review

Written on: 28/05/2015

Hi there,

I'm glad to hear that you're satisfied with the service we provide and your stay was pleasant. However I'm concerned about the transfer issue, because this is not the standard of service that we expect from our suppliers. Please be assured that your feedback will be passed on. Thank you for sharing your experience with us.

Kind regards,
lowcostholidays

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“good for Hen and Stag parties”

Written on: 27/05/2015 by Riley137 (1 review written)

Hotel, staff & food good. We were having to wait a long while for drinks due to large parties of men standing round the bar drinking which felt threatening when going for a drink. Restaurant very noisy and something like Butlins use to be. Rooms were clean with sheets and towel changed regularly. The position of the hotel was quite a walk from the beach and was not suitable for anyone with mobility problems. Although it was quite a newish hotel the toilets for disabled people to use was just a… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/05/2015

Hello,

Thank you for bringing this to my attention. If you could provide my the hotel name in comment or provide it by "contact via -email" we'll be able to use your feedback and pass it on. Hope that despite your issues you've spent some nice time away.

Kind regards,
lowcostholidays

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“Crescent hotel bath”

Written on: 27/05/2015 by HanaAshworth493 (1 review written)

The crescent hotel bath is worth a visit as is the town of Bath.The hotel room prices are outrageous but relative to other hotel prices in Bath much better value. I got the very best deal available on price with lowcostholidays.com which made the high prices a little more palatable! Did like the old area of Bath around the Roman spa. Didn't like the high room prices at two to three times higher than other towns and cities, outside London. Would I go again - possibly but no great rush!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/05/2015

Hello,

Thank you for sharing your experience with us it's good to know that you've spent a nice time away and I'm glad that you've made such a good deal with us. Hope to see you soon again.

Best regards,
lowcostholidays

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“holiday to costa brava”

Written on: 27/05/2015 by Muellercd378 (1 review written)

yes I was very happy with service and our quick you found us holiday all inclusive for a very good price for 2. we will be use your company again perhaps sept to benerdorm ,or nxt year to Portugal see wt prices are… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/05/2015

Hi there,

It's nice to hear that you've enjoyed our service and that we could offer you a deal that make you very pleased.
Thank you for your positive feedback and I'm looking forward to assist you with your next holiday booking soon!

Kind regards,
lowcostholidays

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“Good price, website clear, good service on phone too, ”

Written on: 27/05/2015

As always Low cost website is clear and easy to use, cant remember why I rang to ask about something and ended up booking through Lynn Jones who was lovely, really helpful, we got a great room Lynn thank you. would deffinately use again. Minor things Initially we didnt I didnt receive the lowcost overall holiday confirmation but did receive the flight confirmation I emailed Lynn and she re-sent them immediately. Just before the holiday I received multiple updates regarding our resort hoppa… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/05/2015

Hello,

I'm glad to know that you keep coming back to us and that you found our website straightforward and user friendly and also that one of our holiday experts was so helpful to you. I'll pass your lovely comment onto her.
The booking confirmation should goes automatically, so I'm very sorry for this issue. However I'm glad that Lynn was able to easily help you and resend it. Also I'm sorry for the confusion that emails from Resort Hoppa could caused you.
Thank you very much for your feedback!

Kind regards,
lowcostholidays

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“Good value for the money”

Written on: 27/05/2015 by drgas (1 review written)

Decent hotel,staff did all they could to help. Food was basic but always something to eat every time. Room was good size with double wardrobes and drawers.Good size balcony with table and chairs,room serviced every day. For 2 star holiday was very pleased… Read Full Review

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Drgas's Response to drgas's Review

Written on: 27/05/2015

Hotel was llaya blanca Sa Coma.

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Lowcostholidays.com's Response to drgas's Review

Written on: 27/05/2015

Hi there,

It's fantastic to hear that the hotel you were staying in lived up to your expectations and were are satisfied with their service. Thank you for your tips and review. I'm sure it will be helpful for other travellers.
Take care.

Warm regards,
lowcostholidays

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“Why would u book with anyone else ! ”

Written on: 27/05/2015 by Timvickykids (1 review written)

Travelled to the same hotel before with a different tour operator a few years ago at a much higher price, so booking with low cost I was a bit dubious, well.....from arrival at airport to checking in at hotel we was given exactly the same service, so at a much lower cost why would we now even bother looking at booking with a high st operator ! … Read Full Review

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Lowcostholidays.com's Response to Timvickykids's Review

Written on: 27/05/2015

Hi there,

It's a pleasure to know that you found our offer so competitive. Our aim is to offer the best deals and service, so thank you very much for appreciation and for your positive review, but above all I'm glad that you've sent a great time away. I'm looking forward to see you again!

Kind regards,
lowcostholidays

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“Everything ran like clockwork, the Hotel was a bit...”

Written on: 27/05/2015 by Mick165088 (1 review written)

Everything ran like clockwork, the Hotel was a bit tired and could have done with a lick of paint but the rooms and facilities were excellent. The staff were very helpful and friendly, and although the food was very samey you could always find something to eat, All in all a very enjoyable holiday… Read Full Review

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Lowcostholidays.com's Response to Mick165088's Review

Written on: 27/05/2015

Hello,

I'm so glad to hear that you enjoyed your holiday from start to finish and everything went smoothly. I hope you'll share much more nice moments with us!
Many thanks for your review.

Warm regards,
lowcostholidays

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“Great company for great low cost holidays!”

Written on: 27/05/2015 by Skurmallee (1 review written)

Initial booking was online but I had problems getting a discount. I called Lowcost and was successfully given the appropriate online discount. Staff were very helpful, courteous, informative and advised graciously regarding additional baggage allowances, not taking advantage of encouraging me to buy unnecessary baggage allowance. I also had to make amendments to my booking that really did not cost as much as other companies and again the staff were very helpful, polite and at times fun. They… Read Full Review

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Lowcostholidays.com's Response to Skurmallee's Review

Written on: 27/05/2015

Hello,

Your review makes me glad, thank you very much for sharing with us! I'm sorry that you had the issue with online booking, however it's a pleasure to hear that you found our staff so helpful and with a with a positive attitude and also that later they were able to properly advise you. That's always nice to be appreciated.
I hope that we can assist you and your family to book more holiday in the future!

Kind regards,
lowcostholidays

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“Roc palmanova hotel”

Written on: 27/05/2015 by Mariam404 (1 review written)

Stayed at the hotel Roc Palmanova in early may 2015, you can not fault the hotel for its position.It is on the sea front and if you look at the photos that is what you see. Okay hotel is dated, but all you do is sleep in it, the person on reception was very helpful as were all the staff we came into contact with. Breakfast in the hotel cost 6 euro per person and was virtually cooked to you needs. One note you should think about is single bedrooms are side sea view, would recommend getting a… Read Full Review

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Lowcostholidays.com's Comment

Written on: 29/05/2015

Hello,

I'm happy to read that the hotel met your expectations. Many thanks for your feedback. I hope you have many great memories from your holiday!

Best regards,
lowcostholidays

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“How do they make a profit?!”

Written on: 27/05/2015 by Leila390 (1 review written)

We went to Bella Vista Hotel Albufeira, 4 star, 4 nights all inclusive for £189!! It exceeded our expectations in every way. We thought for that, we'd be in the back room of a high rise hotel but just be glad for a break. How wrong could we have been?! Luxury hotel, immaculate solid sound-proofed and blackout room with balcony and table, overlooking lovely views, food and drink from 7.00am till 11.00pm, free bus shuttle, smart area, good flights, even had full spa facilities on the lower… Read Full Review

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Lowcostholidays.com's Comment

Written on: 29/05/2015

Hello,

It's great that we gave you such a good deal and that you've enjoyed your holiday.
Thank you for your five star review!

Best regards,
lowcostholidays

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“great all round”

Written on: 27/05/2015

from booking to arriving home all good, excellent at booking ,no hidden extras!good flight [although i was dreading flying Ryanair]excellent acommodation . i shall certainly use Low Cost holidays again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/05/2015

Hi,

It's a great news that your trip went to plan. I'm pleased to hear that you wouldn't hesitate to choose us again to book another holiday with. Thanks for your lovely review.

Best regards,
lowcostholidays

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“Holiday”

Written on: 27/05/2015 by Deanjh5 (1 review written)

Good service over all, return flight time changed resorthopper did not change pick up time long phone call to get changed work out in end . Hotel very good price of holiday excellent… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/05/2015

Hello,

Many thanks for your feedback. I'm sorry for the issue with your transfer, I'm happy, however that your overall holiday feeling is positive and we gave you an interesting deal for your holiday.
I look forward to seeing you again in the near future.

Best regards

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“Hotel”

Written on: 27/05/2015 by Declanz1969 (1 review written)

Hotel was very clean. Towes change every day. Nice staff only let down was A/I stopped at 10:30… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/05/2015

Hi there,

It's nice to hear that you found the hotel enjoyable and cleaning service was good. However I'm truly sorry to hear that the AI time wasn't convenient to you. Unfortunately this is something we cannot control.
Your feedback is very important as can always help us to improve our service, so thank you. I hope that despite of that you had a relaxing time away.

Kind regards,
lowcostholidays

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“Can't praise Lowcost enough! Real Marina hotel Olhao...”

Written on: 26/05/2015 by Juliemus (1 review written)

We have just had a fabulous week holiday 9th May with lowcost holidays. Third holiday with them and again they didn't let us down, great prices and flights with Monarch from LBA as smooth as ever. Real Marina Hotel & Spa in Olhao , Algarve , Portugal was just perfect, fabulous large room with modern pristine decor was even better than we expected, views overlooking the pool, sand banks over to the Formosa islands and beyond ! Breakfast was good, didn't realise we could ask for alternative to… Read Full Review

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Lowcostholidays.com's Response to Juliemus's Review

Written on: 27/05/2015

Hello,

Thank you for constantly choosing lowcostholidays and for your positive feedback. I'm very happy to hear that you are keep on coming back to us and that you are satisfied with service we provide. Also it's great that the hotel you have chosen for your stay was so fabulous and met your expectation. Portugal is very beautiful, thanks for all the tips and recommendation.

Best Regards,
lowcostholidays

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“OK but could be better.”

Written on: 26/05/2015 by Compton404 (1 review written)

We went on a holiday for two. Hotel clean staff polite especially reception. Good English. Rooms clean. Pool clean lots of space. Food on cold side. Flights good times, Transfer long and laborious. Waiting a long time for coach to set off from airport. Desk to find out info about transfers very difficult to find not signposted very well on booking confirmations. However had to pay extra for a remote to control telly and air conditioning! NO ENTERTAINMENT AT ALL. Background music on through the… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/05/2015

Hello,

That's good to hear that you've enjoyed the hotel staff and your room and also that the flights went to plan. However I'm really sorry to hear about the issue with the transfer you faced as I understand it may caused you lots of time and stress. Also I'm concerned to hear about your inconveniences during your hotel stay. We aim to provide the best service, what means all the aspects of a holiday. In this case your feedback is of a great importance so if you could please let me know the name of the hotel in the comments below so I can pass it onto the relevant department.
Once again I sincerely apologise and I hope that despite of that you've spend a nice time away in Ibiza.

Warm regards,
lowcostholidays

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“Fantastic ”

Written on: 26/05/2015 by Brogan1231 (1 review written)

From my first call to book our holiday and any call made to ask any questions all staff were very friendly and extremely efficient nothing was ever a bother was kept updated on everything we needed to know via email great service so thank you at Low cost we will be using your services again very soon… Read Full Review

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Lowcostholidays.com's Response to Brogan1231's Review

Written on: 27/05/2015

Hello,

You're more than welcome, we are happy to hear that our service met your expectations and that everything went so smoothly for you. Thank you for so positive comments about lowcostholidays.
Can't wait to see you again!

Best Regards,
lowcostholidays

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