Lowcostholidays.com Reviews - www.lowcostholidays.com

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“Not very happy!”

Written on: 29/03/2014 by Morgan124 (1 review written)

I found what I wanted on line but booked by telephone because a wanted to ask a couple of questions regarding the hotel. I booked for 3 in 2 double rooms and paid the single person supplement. The next day I had a fourth friend wanted to join us so I hoped I could add an extra person to the party flights allowing. It seems that nobody could help me. I got passed from pillar to post and still no joy. Because I knew the flight seats were limited I booked a flight directly with the airline and… Read Full Review

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Lowcostholidays.com's Comment

Written on: 29/03/2014

Good Afternoon,

We are very sorry to hear about the experience you have had regarding your upcoming birthday trip, please can you send your details and booking reference by email and I can look into this for you.

Kind regards
Sara-Jane

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Okehurst's Comment

Written on: 31/03/2014

If you could leave your email address I can do this!

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“quick easy and very efficient”

Written on: 29/03/2014

had a great holiday with no hassle and at a very good price. Will certainly recommend to all I know. WELL DONE low cost holidays… Read Full Review

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“Bad bad bad”

Written on: 29/03/2014 by 372Howe (1 review written)

Will not use lowcost holidays again will not use zentral hotel Tenerife Los americas again terrible but las Americas and Tenerife are fantastic we just chose the wrong travel agent… Read Full Review

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Lowcostholidays.com's Comment

Written on: 29/03/2014

Good Morning,

We are very sorry to hear that you are unhappy with us, if you would like to send me the details of your experience including your booking reference number by email I can look into this for you. We would like the opportunity to restore your faith in us.

Kind regards
Sara-Jane

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“malta experience”

Written on: 28/03/2014 by taffllewellyn (1 review written)

hotel relaxinn had a nice atmosphere staff very welcoming food at a high standard, room clean and tidy. only down side the bed was a box with a mattress. the view NOT, need to be on the third floor and higher… Read Full Review

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“Excellent service, easy booking”

Written on: 28/03/2014 by 49Torres (1 review written)

The booking was an easy,plesant experience.Everthing happened as it was stated.Returning, satisfied customer. Keep up the good job!… Read Full Review

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“great phone service, great support.”

Written on: 28/03/2014 by TraceyOK7 (1 review written)

Have booked two hols for this year,one family hol and one ladies break. Staff great on phone, talked me through booking process. Low Cost have come highly recommended from number of friends who travelled with them last year. Can't wait too take off. Pleasant surprise talking to human on phone. Will review holidays when we get back but feel already that they will be great. Thanks again. Tracey… Read Full Review

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“Ten times at least with Lowcost!”

Written on: 28/03/2014 by Lanzarote1952 (1 review written)

My husband and I have been travelling with Lowcost Holidays for a number of years now. We have had at least ten bookings and have always been delighted with the service, efficiency and remarkably good value for money. We are off again on 06 April and we are confident that we will have the same great treatment as always… Read Full Review

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“Over 10 holidays booked with you now!”

Written on: 28/03/2014 by TheGallachers (1 review written)

As a family we have booked with Lowcost holidays for years, they always offer the best price and we have never been let down by any part of their package. Their website is easy to use and flexible to your needs, we have a young child and it is great that we do not have to include baggage for her, helps keep the cost down! We are looking forward to another Lowcost Holiday in May, back to Cyprus for our 5 year wedding anniversary. We used Lowcost in February to visit Morocco with friends, it… Read Full Review

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“First time with Low Cost”

Written on: 28/03/2014 by Lillie5 (1 review written)

I was very pleased with the efficient service offered by Low Cost Holidays. The staff were particularly helpful when I had a problem with the website. Everything proceeded efficiently - we had a wonderful holiday at a great price so I would certainly use them again and recommend the company to my friends… Read Full Review

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“Very good service”

Written on: 28/03/2014 by Kamryn301 (1 review written)

This is the second time we have booked with Lo-Cost holidays and both times have had excellent service. Other members of my family have book with them and also had excellent service. I have recommended Lo-Cost to all my friends… Read Full Review

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“Hassle free ! I DO recommend them!”

Written on: 28/03/2014 by tqWilliams473 (1 review written)

Despite of the very mixed feelings and feedbacks about this company, I had no trouble whatsoever. I had a quote of £1280 at the magic highstreet agent, LCH sold the exact same Holiday package, but not for 4* but 5 STARS , at £938. Would you leave a bad review. Even the LCH staff would have swore at me, a saving of £342 savings??? Wouldn't mind it at all:-)). Besides these guys deal with MILLIONS of bookings every month, at some high peak holiday booking times. DON'T expect perfection since… Read Full Review

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“The easiest and most straight-forward site I've used.”

Written on: 27/03/2014 by Mickyrog (1 review written)

I have only used lowcostholidays once. I was going to use it last year, but was unsure due to not knowing anybody who used it, so I went with a more expensive travel company that messed up every part of my holiday, I received a call 5 days after booking to tell me the price went up. I will never use that company again. My girlfriends parents advised they used lowcostholidays and that everything was great. Not only did I get a good deal, but it was so easy and everything I needed was sent to me… Read Full Review

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“excellent booking system fast and accurate ”

Written on: 27/03/2014 by cattyhen (1 review written)

i recently booked a holiday on low cost holidays i found the site very easy to navigate with excellent holiday options suitable for everybodys needs and budget. after i had booked the holiday i called the customer service department and spoke to a lovely helpful lady. i felt very confident that my holiday was booked correctly and now all i have to do is sit back and wait for the day to arrive thank you low cost holidays… Read Full Review

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“POOR COMMUNICATION”

Written on: 27/03/2014

I RECENTLY BOOKED A HOLIDAY WITH YOU, ALTHOUGH YOUR PRICES ARE VERY GOOD I STILL PAYED £49.99 MORE FOR PARKING, THAN ADDVERTISED ON YOUR WEBSITE. WITHIN 5 MIN OF BOOKING. I CONTACTED YOUR TEAM, AND REQUESTED A CALL BACK THREE TIMES WITH NO RESPONSE ? STILL WAITING. YOUR CALL CENTRE NEEDS SORTING… Read Full Review

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Lowcostholidays.com's Comment

Written on: 28/03/2014

We're sorry to hear about the trouble you are having. If you would like me to have a look then please send all the details of your issue with your booking reference by email.

Kind regards
Georgina

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“5th Holiday with LCH”

Written on: 27/03/2014 by atGustafson65 (1 review written)

5th holiday booked with this company and everytime have has no hassle or problems with either the company or the holiday itself. When we booked this time there was an issue with the website so it would not complete my transaction. I phoned the call centre and the guy there matched the price that the internet had given me and processed everything very efficiently. Holiday itself was everything we had wished for and really enjoyed it, but always remember you pay for what you get with a… Read Full Review

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“Quick and easy”

Written on: 27/03/2014 by Carsong361 (1 review written)

Confirmation sent straight away and cheaper than any other site!… Read Full Review

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“Short Break”

Written on: 27/03/2014 by Jaylee314 (1 review written)

An ideal place to enjoy a short break. Great weather, excellent food and many opportunities to have fun. The beach was very near and there was easy access to sights nearby. Great value for money. I enjoy seeing local people around too. I liked the hotel facilities although you could hear the street traffic… Read Full Review

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“Very good”

Written on: 27/03/2014 by Howehr174 (1 review written)

Booked my holiday over the fone very pleased with the service freindly and helpfull staff… Read Full Review

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“Building Site”

Written on: 27/03/2014 by 329McGuire (1 review written)

Book a holiday at CPO Portugal. After inspecting 3 rooms all with work going on in the next apartment we chose the best of a bad lot.There was building work going on for all the 10 we were there. In the room next door they were using a neumatic drill to remove the tiles. In the passage way they where leaving there wheel barrow at the end of shift , this was any time up to 9pm and the start was 8am. We needed to get out from the area , the noise was constant from all of the rest of the work… Read Full Review

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Lowcostholidays.com's Comment

Written on: 27/03/2014

Hi Mr Payne,

I am sorry to hear about the trouble you had with your accommodation. We rely on the hotels making us aware of these situations so that we can notify our customers and find alternate accommodation if that's what you would like. Please be assured that had we been made aware we would have done our up-most to tell you and assist you.
Please email your booking reference to online answers with details of this can I can forward your email to our customer relations department who will investigate this with the hotel and compensate accordingly.

Kind regards

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“Great Travel Firm .... good overall service ”

Written on: 26/03/2014 by Peckqp169 (1 review written)

I have booked with Low Cost Holidays a few times and am very happy with the service the staff are helpful polite and friendly Any holiday ive booked has been up to standard My husband and i have never been dissappointed .. Ilike how quickly they got our booking completed felt very upbeat after coming off the phone Ispoke with a very friendly guy who was very helpful ..Yours Sicerley MH… Read Full Review

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