121 Car Hire Reviews - www.121carhire.com

Click here if this is your business
★★★★☆
4.3 / 5
94% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
121 Car Hire www.121carhire.com - Ask a question now

Media Gallery for 121 Car Hire www.121carhire.com

121 Car Hire www.121carhire.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“Straightforward, easy and pleasant staff”

Written on: 24/09/2013

Collection was easy once i found the rental desk which is in a different terminal to the one i arrived at despite a change or vehicle - expected a 4 door, manual, diesel, got a 2 door, petrol automatic in the same class. Staff were pleasant and provided good service. drop off was very easy, a quick inspection to confirm no issues then free to go to catch our flight … Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Good Stuff”

Written on: 20/09/2013

It was a good and economical little car, just what I needed… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Good overall service”

Written on: 20/09/2013

Good overall service easy to use site, I called customer services for advice and received very good assistance which solved my problem with no trouble. No problems with collecting or dropping the vehicle off, the car was clean in very good condition and had a full tank of fuel. Overall an excellent experience Thank you… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“A joyous motoring experience”

Written on: 19/09/2013

We were offered, and accepted a very reasonable upgrade to a new Bluemotion Golf. Once I stopped searching for a non existent handbrake and got used to the handbutton, all was well, ....very well indeed. The Car was comfortable and extremely economical. In 700 miles of Highland driving, with many hills, twists, and stops to admire views we used only 11 and a bit gallons of diesel.We had a heavy load of luggage much of the time as well. The staff at Inverness served us with a smile and the… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Easy process”

Written on: 18/09/2013

Simple booking process, no queues when picking car up and easy handback process… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Cheap”

Written on: 17/09/2013

No pic up main point. You. Wait reception for 1 hour for someone To pay 10 euro to jump que. and u say u don't need excess reduce Because u have one and they still charge u… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Shambles”

Written on: 04/09/2013 by SalvWoody (1 review written)

Poor service. To many long ques. No one appeared to be in charge. After going to pick up point to collect car. 3 minibuses latter. Had to wait an hour to be seen then someone waves €10 to jump the que… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

121Carhire02's Response to SalvWoody's Review

Written on: 12/09/2013

Hi there,

Many thanks for taking the time to review our company.

We are very sorry to learn that you were not happy with your recent car rental experience. We take customer satisfaction very seriously and should the service from any of the local suppliers fall short of customer expectation then we would like to know about this so that we are able to feed this back to the service provider in the hope that future customers do not experience such issues.

If you would like to contact us directly about this issue, please do so, and we will be able to pass your comments on to the local supplier for their consideration.

Once again, we are very sorry to hear about your experience. However, we do hope that this does not deter you from using 121 Car Hire to find your future car rental.

Kind regards,

121 Car Hire

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Family car hire in Scotland”

Written on: 30/08/2013 by bongohuggy (1 review written)

Had booked a Mondeo-class car and got a Skoda Octavia hatch, which I wasn't sure would fit us all in (3 adults, one booster seat and a Stage 2 child seat), but turned out to be perfect. Easy stress-free pickup from Edinburgh airport, though I didn't need half of the documentation they had said was essential. We had to organise the child seats to be sent up with someone who was going earlier in the year and she brought them down to the airport, to avoid the ridiculous charges. Often cheaper to… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Easy!”

Written on: 29/08/2013 by JanetMaryL (1 review written)

I find 121carhire very easy and convenient to use. I rent cars often and they have always met the requirements. They are reliable and offer good comparative prices. I will definitely continue to used them… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Extremely good service”

Written on: 29/08/2013 by Paul_WS (2 reviews written)

Excellent service, Excellent car. Thanks Easy transaction, pick up and return… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Worked well for me”

Written on: 27/08/2013 by Greyt (1 review written)

Booked well in advance so a good price for a quality car. Apprehensive about previous reviews complaining of long wait for collection at Bergerac, but only two in the queue and efficient and friendly service by Europcar. Refreshing not to have hidden extras that other companies tend to add to the price. Having said that, it would be far more efficient to book all details online so that the collection process is merely a confirmation of identity and a handing over of keys… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“good service”

Written on: 25/08/2013 by rogdop (1 review written)

Best price of carrent in Cyprus last month, easy drop at office, no any problem. Will recomend 121carhire to my friends and probably will use this service myself. … Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great service always seems to work out cheaper !”

Written on: 23/08/2013

Great service always seems to work out cheaper !… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Good car, no hassle”

Written on: 21/08/2013

Car was easy to book, in good condition and very good value. Collection and drop off was quick and easy. Rep was very friendly. Everything was as described. No hidden extras. Car returned full of petrol. I took out excess cover with questor before hand… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excellent company”

Written on: 20/08/2013 by dilyswilliams (1 review written)

I always use 121Carhire to book cars when on holiday which ever country I am travelling to because the 121Carhire web site is easy to use to research all options available and to make appropriate choice of car. Additional support if there are problems are dealt with quickly and professionally and the whole experience using 121Carhire is pleasurable and reassuring knowing you are dealing with a trusted, proficient and reliable car hire company. I have recommended 121Carhire to friends and family… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“good car hire”

Written on: 20/08/2013

excelant car hire. lovley car made our driving in sweden an enjoyable experance… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I liked the choice of car BMW 1 series. A very classy...”

Written on: 20/08/2013

I liked the choice of car BMW 1 series. A very classy car for a very reasonable price… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Quick and easy”

Written on: 19/08/2013

Hired a car for 2 weeks in Malta. Easy pick up and drop off at the airport. Virtually brand new car. Tank of petrol lasted whole 2 weeks, so never had to put any extra in. Says in the small print you need to purchase with a credit card...you don't...debit card is fine if it is a VISA debit card… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Happy renter”

Written on: 18/08/2013 by David_cj (1 review written)

Rented Honda Jazz for three weeks. Car in perfect condition, economical (but not diesel). Biggest problem was pickup / return location - called "Kings Cross" but actually Edgware rd. Misleading… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
www.121carhire.com