121 Car Hire Reviews - www.121carhire.com

Click here if this is your business
★★★★☆
4.2 / 5
93% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
121 Car Hire www.121carhire.com - Ask a question now

Media Gallery for 121 Car Hire www.121carhire.com

121 Car Hire www.121carhire.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“The Skoda was FABier”

Written on: 16/11/2013 by Cliffey1 (1 review written)

Great value at £60 per week in November, good quality 2 year old Skoda Fabia car supplied in booked Corsa/Fiesta C class. Easy pick up & drop off at Faro Airport car park & pleasant & efficient service with YOR car rentals. No scams like charging for full tank of petrol or excessive excess insurance, as used by some hire firms. Highly recommended!… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Good efficient service. Only wish it was nearer the...”

Written on: 06/11/2013 by Anaisanais (1 review written)

Good efficient service. Only wish it was nearer the airport. Refund quickly paid back into bank Car was new. Clean and economical… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Florida car hire”

Written on: 27/10/2013

Hiring a care was easy, good value and hassle free. When we arrived there was no hidden extras, which is different to what i have experienced when hiring from others Great!… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great hire in Spain”

Written on: 21/10/2013

The hire was very good from the check on counter at Madrid arrivals where we were dealt with very professionally, the car was fine and we had no problems during the hire. The drop off was very smooth and simple and most importantly quick, will definitely hire from 121 again… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Beat the queue”

Written on: 16/10/2013 by chrisjoy (2 reviews written)

Apart from the long wait to get my car at Faro (there were a lot of incoming flights at the time) everything was great. Nice car (Seat Ibiza). On my return everything went very smoothly and my credit card blanks were handed back without my asking… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Car Hire Alicante”

Written on: 14/10/2013 by BrianSpreckley (2 reviews written)

It was easy to make a booking. Checking in and collecting the car was very convenient and easy. The car provided was in excellent condition and very clean. No problems with the car .Would book again… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Car rental Paphos”

Written on: 06/10/2013 by SueJ257 (1 review written)

Excellent price and we were given a larger car than we'd requested. Customer service was good - friendly and efficient. Collection could have gone a little more smoothly - we weren't aware we needed to ring to say we needed to be picked up from the airport, nor exactly where we needed to wait. Once this was overcome, all went well… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Cheats! 121 is CARTRAWLER!!! -check out cartrawlers...”

Written on: 03/10/2013 by cartrawlersuck (1 review written)

Awful customer service , HURRENDOUS AVOID AVOID AVIOD!!!!!! booked a car paid 96 pounds up front, refused a car as dvla had not updated address details still fighting my case 6 month later. Took 4 months to answer an e-mail and closed the complaint within 6 hours of sending said e-mail as they assumed it was resolved. DISGRACEFUL MONEY SNATCHING COMPANY , THE SAVING YOU MAKE IS PENNIES - GO DIRECT! I NEVER WRITE REVIEW NORMALLY BUT THIS COMPANY IS TRULY THE WORST EVER! … Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

121Carhire02's Response to cartrawlersuck's Review

Written on: 22/10/2013

Hi there,

I work for 121 Car Hire and would like to thank you for taking the time to review our company.

I am very sorry to hear you are unhappy with our company which is not owned by Cartrawler.

Please can I ask that you contact our customer support team with full details of the issue so that we can assist you.

You can use the Contact Us form on our website.

Kind regards,

121 Car Hire

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Rent from 121carhiere in Sicily”

Written on: 03/10/2013 by marco1313 (1 review written)

We rent a car from them for a week in Sicily paid deposit £14 when booked the rest of the balance after when we returned the car.After many bad reviews from people we was not sure which company we have to use as most of them got more bad as good reviews.We decide to rent with them and that was good choice as was easy and without any problem.When we get Sicily we got brand new Peugeot 208 diesel with 6,000 km on clock which was very economical and drove perfect.On collection of the car we… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Car Hire with 121”

Written on: 28/09/2013 by tcpwong (1 review written)

It was a good online experience with the rental company 121. easy to browse and good informative details. Will come back for the book in the future… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“worth every penny”

Written on: 27/09/2013

Good friendly service easy pick up and drop off Would recommend to my family and friends with no hesitation… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Worst experience EVER”

Written on: 24/09/2013 by Becky200500 (2 reviews written)

I thought I was booking with a good company until I got my paperwork out car hire was with FIREFLY!!! It took an hour to find the actual hire office, it was outside the airport no signs etc, no one picked us up, it took 2HOURS to sort the paper work and actually get the cars, my 3 year old daughter passed out from the heat as there was no air conditioning or refreshments (even to purchase) at this small hire hut!!! The staff would not even share their water and a family member had to run back… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

121Carhire02's Response to Becky200500's Review

Written on: 03/10/2013

Hi there,

Thank you for taking the time to review our company.

We are very sorry to hear of your experience and we would like to apologise for the inconvenience and worry this must have caused you.

We can assure you that the service provided by the local supplier Firefly on this occasion does not meet the standards that we would like to represent.

As a broker, 121 Car Hire works with many local suppliers so if customers are not happy with the supplier given, it is sometimes possible to upgrade bookings to a different supplier.

Should you wish to take this matter further, we would ask you to contact our customer support team using the Contact Us page on our website so that we can pass your comments on to the local supplier in the hope that they are able to improve the service they provide for future customers.

Once again, we are very sorry that the service provided did not meet expectations on this occasion and we do hope this experience does not deter you from using 121 Car Hire to find your future car rental.

Kind regards,

121 Car Hire

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“A reliable company”

Written on: 24/09/2013

The site tells you all you need to know about hiring a car from them, including some of the documentation I should bring with me(as I was coming from abroad), but, as it happened didn't need; prefer it this way. I was sure I paid for car insurance - some £71 - at time of booking;since didn't show on the voucher,my emails were never always answered,but an insurance company I had never heard of got in touch. This wasted my time; I dealt with 121 Car, I wanted them to explain. I'd hired a manual… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Straightforward, easy and pleasant staff”

Written on: 24/09/2013

Collection was easy once i found the rental desk which is in a different terminal to the one i arrived at despite a change or vehicle - expected a 4 door, manual, diesel, got a 2 door, petrol automatic in the same class. Staff were pleasant and provided good service. drop off was very easy, a quick inspection to confirm no issues then free to go to catch our flight … Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Good Stuff”

Written on: 20/09/2013

It was a good and economical little car, just what I needed… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Good overall service”

Written on: 20/09/2013

Good overall service easy to use site, I called customer services for advice and received very good assistance which solved my problem with no trouble. No problems with collecting or dropping the vehicle off, the car was clean in very good condition and had a full tank of fuel. Overall an excellent experience Thank you… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“A joyous motoring experience”

Written on: 19/09/2013

We were offered, and accepted a very reasonable upgrade to a new Bluemotion Golf. Once I stopped searching for a non existent handbrake and got used to the handbutton, all was well, ....very well indeed. The Car was comfortable and extremely economical. In 700 miles of Highland driving, with many hills, twists, and stops to admire views we used only 11 and a bit gallons of diesel.We had a heavy load of luggage much of the time as well. The staff at Inverness served us with a smile and the… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Easy process”

Written on: 18/09/2013

Simple booking process, no queues when picking car up and easy handback process… Read Full Review

Visit www.121carhire.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
www.121carhire.com