Unlocking Online Reviews - www.unlockingonline.com

★★★★☆
4.4 / 5
441
87% of users recommend this
  • Customer Service

  • Value For Money

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★☆☆☆☆

“DO NOT USE ”

Written on: 20/06/2013 by apetrides (1 review written)

I PAID TO GET MY I PHONE 4S UNLOCKED FROM 02. I PAID THE MONEY AND THEY TOLD ME IT WOULD TAKE UP TO 72 HOURS. IT IS WELL OVER THAT AND I HAVE HURD NOTHING, I HAVE TRIED RINGING THEM AND SENT EMAILS AND NO ONE HAS RESPONDED TO ME. I HAVE KNOW LOST MY MONEY. I HAVE REPORTED THEM TO PAY PAL. DO NOT USE THIS SEVICE… Read Full Review

Techsteve's Response to apetrides's Review

Written on: 21/06/2013

This site appears to have significant issues with unlocking Apple devices. I'm in exactly the same situation. Their business model lends heavily on the automated unlocking where codes are returned in under an hour. Unlocking iPhones requires Apple to be notified and the device to be added to the "unlocked device" list.
I would not have a problem with the delays (beyond the stated 72 hours) if there were communication from the company, but like you I've email and had no replied. Really poor customer service. All I want to know is that something is going on and that they are aware of the delay! Fairly simple really!

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★★★★★

“Blackberry Curve 9300 unlocked”

Written on: 18/06/2013 by Bladenbug (1 review written)

I saw this site after searching the internet but when I saw how cheap they were to unlock my phone I was sceptical. What a great surprise it was to take the plunge and put a bit of trust in them. They provided great service and my unlock code came through within 2 minutes. Have already put them in my favourites for the future… Read Full Review

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★★★★☆

“orange unlocked!”

Written on: 13/06/2013

Managed to get my phone unlocked for less than half the price and in a fraction of the time offered by my phone provider. Great service. Thanks!… Read Full Review

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★★★★★

“Unlocked Galaxy S2 on O2”

Written on: 10/05/2013 by armd02 (1 review written)

Received unlock codes in around 20 minutes, the second code unlocked the phone, instructions very clear. Impressive service, highly recommended… Read Full Review

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★☆☆☆☆

“No delivery and no reply to emails. Sent email no...”

Written on: 08/05/2013

No delivery and poor customer service, just hoping for a refund now at this stage. Promised weekend delivery but nothing received. … Read Full Review

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★★★★★

“Fast Unlocking Service - Recommended”

Written on: 05/05/2013 by LumpleStiltskin (1 review written)

Fast unlock of HTC Smart Very clear and thorough instructions Good customer service and follow up… Read Full Review

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★★★★★

“quick response”

Written on: 02/05/2013

the response was very quick and effective, the code works perfectly now i unlock my htc g1… Read Full Review

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★★★★☆

“iPhone 4 locked to Vodafone UK”

Written on: 01/05/2013

I have an iPhone 4 that was locked to the Vodafone UK. I was searching web for a provider that could unlock my device. After initial unsuccessful attempt with Vodafone I reviewed a million of tricks and none of them really worked. Than I came across unlockingonline.com. Although I was a bit sceptical at the beginning they really did what was promised - THEY UNLOCKED MY IPHONE!!!! It took a bit longer than advertised 7 days ( it took 11 working days actually), however my iPhone is unlocked and I… Read Full Review

Techsteve's Comment

Written on: 21/06/2013

Did they reply to any emails or telephone calls you may have made?

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Mattyevs's Comment

Written on: 10/07/2013

I have been waiting just over 10 days - to unlock iPhone 4s from Vodafone. I have sent two support requests that they say they will respond to within 24 hours but not even had an acknowledgement. I remain to be convinced!! hopefully day 11 will be the lucky one!!

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★★★★★

“Blackberry 8520 Unlock”

Written on: 26/04/2013 by Stacker5131 (1 review written)

Just a quick note to thank Unlockingonline.com for their excellent service. Once I submitted the details of the phone on their website it took only 4 minutes to generate the unlock code which was easy to input and bingo - phone unlocked from O2 to Talkmobile. My son is very pleased as all his friends have Blackberrys. The cost was also cheaper than I could have got local or at the market. Can't fault this service… Read Full Review

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★☆☆☆☆

“phone frozen and unusable”

Written on: 17/04/2013 by cheshireman1uk (1 review written)

i obtained the codes to unlock my samsung b2710 costing £16 a decent price however i followed the instructions to the letter and my phone failed to unlock not only that but it is now frozen as i have made too many attempts to unlock it i have emailed unlockingonline twice filled in a form for support but have had no reply whatsoever i am told my phone is now useless be very wary… Read Full Review

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★★★★★

“HTC ONE Unlock”

Written on: 14/04/2013 by Vmax100uk (1 review written)

After being told by O2 that they would not unlock my HTC ONE for 12 months even though it was a pay as you go I tried quite a few online unlocking services with no success. All the high street dodgy geezers said they could do it but wanted £30 up front. Found unlockingonline via GiffGaff, it took them 10 mins and cost me £17. Would recommend this company to anyone. 5 stars… Read Full Review

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★★★★☆

“quality”

Written on: 01/04/2013

HTC galaxy. Cheap price easy to use, only bug bear is way over time quoted,but otherwise good and will deffo use again… Read Full Review

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★★★★★

“Unlocked HTC”

Written on: 25/03/2013 by dickiedum (1 review written)

Very good service. Very quick, easy payment and the code worked straight away… Read Full Review

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★☆☆☆☆

“An Internet problem if ever there was one.”

Written on: 23/03/2013 by Pilotguy2k2 (1 review written)

Quick to take the money as another poster indicated.....Emailed and no reply also, if you want your money taken....then go ahead...If NOT...then use another service. Totally shocking.....You've been warned… Read Full Review

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★★★★★

“Excellent phone unlocking service!”

Written on: 14/03/2013

I was given a Samsung Galaxy Mini S5570 that was locked to the Vodaphone network (I am on Orange). I looked around the internet for a service to provide me with an unlock code but was wary of being scammed like others I'd read about. I knew not to go for the cheapest because if it seems too good to be true then it probably is. www.unlockingonline.com had good reviews and their pricing seemed just about right, so I went ahead and purchased an unlock code. Everything went well and I received my… Read Full Review

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★☆☆☆☆

“where is my money gone”

Written on: 13/03/2013

i applied to get my fone unlocked. they told me they could not unlock my fone. they were quick enough to take my money but i have not gotten it back. Its only $4 but that's not the point. i have e mailed them and got no answer. how many others are they robbing.I want an answer of some sort at the very least… Read Full Review

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★★★★★

“great”

Written on: 04/03/2013

very happy with sevice provided and the cost was excellent, it was also very explanatory and easy to use… Read Full Review

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★★★★★

“Excellent service”

Written on: 19/02/2013

This was satisfying. I tried an other unlock code provider what didnt work. They tried to solve the problem, but didnt succeed. I only had 3 attempts to go when I got 3 codes from you and the first one was working! I felt so lucky, but I know its not luck, just a good service from you. Thanks… Read Full Review

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★☆☆☆☆

“DIABOLICAL CUSTOMER SERVICE!!!!!!”

Written on: 16/02/2013 by Haelcoco (1 review written)

It would appear from previous reviews that if the unlock code works all is fine, BUT any problems just wave goodbye to your £8.99!!!!!!! After filling in the questionaire,waiting a week, sending numerous Emails I still had NO RESPONSE from this company, What happened to the promised " we will call you within 24 hours?" TERRIBLE COMPANY........AVOID!!!!!… Read Full Review

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★★★★☆

“Good service”

Written on: 16/02/2013

I unlocked my HTC sensation, the code arrived in about 10 mins by email and i unlocked my phone in seconds, it only seems to accept Paypal at the moment so is pretty secure… Read Full Review

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