Unlimited Web Hosting - www.unlimitedwebhosting.co.uk Reviews

★★★★★
4.8 / 5
96% of users recommend this
  • Value For Money

Description (provided by business)

The Unlimited Web Hosting Cloud Platform provides a completely Unlimited Web Hosting Account - Unlimited Reseller Package and DediCloud VPS Server without limits or restrictions, packed with features all with our massive 99.99% Uptime from £2.75 per month.

Summary

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Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
Unlimited Web Hosting - www.unlimitedwebhosting.co.uk

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“Amazing Service and Great Price”

Written on: 06/04/2014 by petercotton81 (1 review written)

I do not normally write reviews, however after using these guys for 6 mth's and receiving what i can only describe as amazing service, i felt that i needed to mention them. They are fast, efficient and friendly. Any time i have raised support tickets, they are answered with easy to follow instructions and in a non-techy tone, that i can actually understand ;-) After spending years with other hosting providers, feeling frustrated and with a slow hosting experience, these guys are a breath of… Read Full Review

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Benpetben's Response to petercotton81's Review

Written on: 10/04/2014

Are you drunk?

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“Unlimited Downtime”

Written on: 02/04/2014 by 356Wells (1 review written)

We migrated all our sites to them few months ago, no thanks to a friend's recommendation (we're skinning him alive right now). We signed up for the shared hosting. needless to say, first month was fine. and then the downtime started happening (like the beginning of a zombie apocalypse). and then it became more frequent - at least once a week. bear in mind, we are not talking about 1 milisecond of downtime. the downtime could sometimes take hours and even up to a day or two. Oh, and if you… Read Full Review

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By Uwhsupport

Written on: 02/04/2014

Dear Customer

We would like to assure you that your experience is not typical. I’m sure that your friend wouldn’t have recommended us to you if he had the same experience as you. And as you point out in your review, there does on the whole seem to be positive feedback. Therefore we are very keen to know what was going on to make sure that other customers do not have a similar time.

Ideally, if you have time we would like to speak to you to get some more information about what was happening with your account for you to have such a poor experience. If you could contact us via email at our support email address we can make every effort to get to the bottom of it.

Kind regards
Unlimited Web Hosting

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Harty654's Comment

Written on: 13/04/2014

I'm having awful problems with them too, the blame is never with them. They deleted my whole server and refuse to return the files to me. It's now been over two weeks trying to get an educated response from the support and all I get (when I eventually get a message back, which can be well over a day) is a new guy repeating the question the last guy asked me.

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Benpetben's Comment

Written on: 10/04/2014

I agree, this company is useless! My email forwarding never worked and my websites kept going down all the time. Customer service were useless they never do anything.

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“Worst Ever”

Written on: 31/03/2014 by wilczek (1 review written)

Leaving them today after a shocking experience - Site down this morning for over an hour - My issue is not that the site went down but that even after an hour there was no acknowledgement from support - In the dark again with this absolutely shocking service… Read Full Review

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Benpetben's Response to wilczek's Review

Written on: 10/04/2014

Did your emails ever work?

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Wilczek's reply to Benpetben's Comment

Written on: 11/04/2014

Eventually yes but nonetheless I feel much better now having started migration to a new provider

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“The Best Hosting Company I've Used”

Written on: 26/03/2014 by warrenoaks (1 review written)

I've used various hosting companies over the years, including some of the 'big' names, but Unlimited Web Hosting is definitely the best by far. Firstly it's outstanding value, and my sites load quick, they've proved very secure and I've had no problems whatsoever. On the odd occasion I've needed help or had a question, it's been answered extremely quickly and in a friendly and helpful way. I really can't fault them, perfect hosting as far as I'm concerned… Read Full Review

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Wilczek's Response to warrenoaks's Review

Written on: 31/03/2014

You must have been lucky - leaving them today after a shocking experience - Site down again this morning for over an hour - Still down and not even a response from support - In the dark again with this absolutely shocking service

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Benpetben's Response to warrenoaks's Review

Written on: 10/04/2014

This is probably a fake review

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Warrenoaks's reply to Benpetben's Comment

Written on: 11/04/2014

Absolutely not. I'm delighted with their service.

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“Old fashioned Excellence”

Written on: 23/03/2014 by Jeemboh (2 reviews written)

In the age of high tech the phrase 'old fashioned' might seem rather out of place. But not so. Unlimited Web Hosting provide a hosting service which is second to none in its technical competence and is fast, efficient and secure. But they also understand the less high tech importance of excellent and sustained customer service. I have been 'served' by several ISP's over the years and none has come close to Unlimited in their pursuit of Old Fashioned Excellence… Read Full Review

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“Fast & efficient customer support, would highly...”

Written on: 22/03/2014 by Larala (1 review written)

Very helpful customer support - fast and efficient responses, easy to communicate with and very friendly. I got what I wanted and in the process even managed to uncover and get fixed an issue with my website I had not known existed… Read Full Review

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Benpetben's Response to Larala's Review

Written on: 10/04/2014

Could this be another fake review?!

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“Fantastic, Super Fast Support”

Written on: 20/03/2014 by harty654 (1 review written)

I would highly recommend Unlimited Web Hosting. The hosting service is great as with most web hosting companies but the support that I have received sets them apart from the rest. Response time is excellent (literally minutes) and the team provide more personalised input instead of the useless robotic responses you usually get from companies these days. Great service, thanks!… Read Full Review

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Benpetben's Response to harty654's Review

Written on: 10/04/2014

Great support? was you using a different company?

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Harty654's reply to Benpetben's Comment

Written on: 13/04/2014

Hi,

Since writing this post (less than a month ago) I would NOT recommend Unlimited Web Hosting to ANYBODY. They provided me with support for an initial period and then cut the help off. They literally DELETED MY SERVER WITHOUT INFORMING ME and I lost all of my data and thousands of pounds. To make matters worse, they then threw me around like a juggling ball between different support team members and have no interest in helping. They made such a negligent mistake and then want me to just disappear.

Lesson to learn: Buy Cheap.... Go Broke
I recommend: STAY AWAY

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“Excellent Service Yet Again”

Written on: 19/03/2014 by BouncingSprout (1 review written)

I've been hosting numerous sites with Unlimkted for the last three years or so. I've just had to submit a support ticket to resolve a Wordpress issue. The ticket was answered in less than three minutes and the issue is now resolved. Not bad considering it was 10 minutes to midnight! You won't be disappointed with unlimited… Read Full Review

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“what a star!”

Written on: 13/03/2014 by huconline (1 review written)

this is some of the best hosting i have ever used. the quality of the service is fantastic and they are very quick to get back to you. very impressed… Read Full Review

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“Great value great service one click install apps a let...”

Written on: 12/03/2014 by HCS-Cleaning-uk (2 reviews written)

I currently own around 15 active domains and had hosting with another provider who upped the yearly fee by 400%. So I looked around and landed on Unlimited web hosting. Their support is fantastic and very thorough. However the little niggle is with the apps they provide that you install with one click. Once installed I found that opencart wouldn't update the currency automatically because you can't use Curl. Cube cart needed ssl which required a static ip address at extra cost. Gallery ran for… Read Full Review

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“Pretty fast responses”

Written on: 12/03/2014 by jordanleeshaw (1 review written)

Within a minute of my high priorty ticket, I had a response and soon after my enquiry was answered and request fulfilled. I was surprised, not expecting a response for at least 12 hours, I am happy that they're able to provide support after 5PM (some support teams tend to clock off at this time). I'm not sure I could fault anything. Fast, friendly responses with no worries toward my product… Read Full Review

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“Fast Reaction Time”

Written on: 11/03/2014 by DaveBiz (1 review written)

In life, every now and then something doesn't work the way it should, or the way you want it to. I am a beginner with website building, so when something doesn't appear to be working right I'm never quite sure where to find the answers. Yesterday I had a problem with my email account; I could log in but got a message basically telling me that there was something not quite right. I couldn't gain access to my webmail inbox (there was no problem reading or sending via MS Outlook) to read any… Read Full Review

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“Very Disappointing”

Written on: 10/03/2014 by gio91 (3 reviews written)

We moved to unlimited web hosting from another web host (that was also terrible) with the promise of unlimited space, good support and a better service. We even registered as a reseller (we have a big business with lots of small sites that need support and care). The sign up was dead easy, but that's about it. Whilst I can't argue with the cPanel access and features the speed of all of our sites is absolutely appalling - we're talking more than 10 seconds for a single Wordpress page to load… Read Full Review

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Benpetben's Response to gio91's Review

Written on: 10/04/2014

I agree, this company is useless

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Gio91's reply to Benpetben's Comment

Written on: 10/04/2014

Now with TSO-Host - fantastic, would well recommend the switch mate.

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“Great great support, 110% recommended”

Written on: 07/03/2014 by RichieSpain (2 reviews written)

Just a quick thank you for the support from Unlimited Web Hosting. I needed help with an upgrade as phpmyadmin was unworkable ... today I have an ultra fast control panel, can't believe it is the same VPS! Absolutely chuffed, will be able to develop now ten times as fast with the upgrade. Thanks again… Read Full Review

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“finally resolved, very happy”

Written on: 07/03/2014 by YourWatchDesign (1 review written)

I had a bug somewhere that caused an odd email problem. it took a while for these guys to sort it, but they persevered and got there. can't fault them at all, i always get great service … Read Full Review

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“Hostgator think again”

Written on: 06/03/2014 by SharonDickson25 (1 review written)

i left hostgator because of the price of unlimited web hosting, could manage to get my files from hostgator but this company help me all the way they never gived up, god i felt like it, now all up and running im so happy, top site top employes top price, thanks to all, you know who you are… Read Full Review

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Benpetben's Comment

Written on: 10/04/2014

Not another fake review!

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“Sorting out problems”

Written on: 03/03/2014 by snowboardersk (1 review written)

Once again today they sorted out a problem that was causing me hassle for hours and they dealt with it in about five minutes, what more could you ask for.Thanks to them… Read Full Review

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“Support is unbelievably quick!”

Written on: 01/03/2014 by slGrady230 (1 review written)

Support is unbelievably quick!… Read Full Review

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“Great dependable hosting.”

Written on: 28/02/2014 by Eccles2000 (1 review written)

I've been with Unlimited for over two years now. All I have is praise for them, particularly their support staff. All issues have been resolved, some of my own making. Courteous and prompt unlike some other hosting companies I have used. Unlimited really is unlimited with no capacity or bandwidth issues. Great value for money… Read Full Review

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“Outstanding Support”

Written on: 28/02/2014 by jimx.org (1 review written)

Unbelievably quick response and fix times, friendly, patient staff, fantastic product. Recommended to many and the backbone of my business… Read Full Review

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