Ihampers.co.uk Xmas Hampers Reviews

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“DON'T USE THEM”

Written on: 08/01/2014 by Colin0863 (1 review written)

We ordered 3 items from I-hampers and selected delivery dates for each of these gifts. On each of the selected dates none of the gifts had arrived. One arrived 1 day late, and the 2 others a considerable time later when the recipients had left for their Christmas breaks. I phoned I-Hampers on Christmas Eve (1 item had arrived at this stage) and was told that I would receive compensation - No surprise that nothing has arrived and as other reviews the phone line goes dead and no e-mails are… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“FAIL on every level”

Written on: 08/01/2014

My sister-in-law ordered an Xmas hamper from Australia to be delivered to a UK address. It never arrived. She received no response to a series of e-mails. Back in the UK I have tried to contact them via their - laughingly named - online support, which is always offline. They do not respond to e-mails or phone calls and their help desk is never open. I can only assume they are a shell company. Do not use this company… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Disgusting! Never buy from this company!”

Written on: 07/01/2014

I purchased three hampers on December 14th for my elderly friends and family. They should have been delivered on the 19th. They were and still have not been delivered. I feel very let down by iHampers. No contact or explanation has been offered. Their live on-line chat is disabled and there are no representatives to talk to via their on-line telephone number. Obviously I shall never be ordering again from this company and now I am having to pursue the costs through my credit card company!… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Not delivered. Useless customer support. AVOID”

Written on: 06/01/2014

Ordered ehamper to be delivered before Xmas. Not delivered. Online 'live' support never available. Phone lines automatically cut off calls. Dreadful service. Still trying to arrange a refund!! Avoid this company like the plague… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Never Delivered”

Written on: 06/01/2014

I ordered 4 gifts to be delivered to family members in the UK (I live in the US). 3 were delivered, but the 4th was not. To avoid the Christmas rush, I had asked that all gifts be delivered by December 11th, 2013. So, when the last gift was not delivered, I gave them the benefit of the doubt that it would arrive a day or two later. It did not, so I sent an email to them on December 16th. No response received. I sent another email on December 22nd, and forwarded their original email… Read Full Review

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Fuaad's Comment

Written on: 06/01/2014

I had the same experience.

I live in the UK - Chester. I ordered two gifts - one was delivered but the other never arrived to an important client.

My card was charged for two gifts

I phoned several times and sent numerous emails but no response.

I used them in the past with no problem.

Never again

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Never delived it...”

Written on: 04/01/2014

Not only did they not deliver it but they wont even return my mails.. I will take them to their governing depts and get a solution.. Dont even consider them… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Do not use this useless company”

Written on: 04/01/2014

My review us exactly the same as all the others. No hamper has arrived, online help is permanently off line. The telephone number says the office is closed! No answer to email queries either. A rip off company do not use… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“STAY AWAY!!!”

Written on: 04/01/2014

Ordered a hamper for family on the 20th Dec 2013, meant to arrive by Christmas. Finally delivered on the 28th. I have now read the reviews and wish I had earlier, but as a warning to anyone, there are plenty of good hamper delivery sites, we have used them in the past with no problems, but this business is a joke! VERY DODGY… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Good not delivered ”

Written on: 03/01/2014 by USAlynne (1 review written)

I also am still waiting for a hamper to be delivered to my mother in law in the UK. I am in the USA so ordered one for her and also one for my parents. My parents received theirs as promised on the 24th December. My mother in laws hamper shows allocated and still the 24th December delivery date. I have emailed them several times and have had no response. There is never anyone online to chat with!!!!! Absolutely diabolical company… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Not again!!!”

Written on: 02/01/2014

We feel like the worst idiots in the world after being taken for a mug for the 2nd time by this awful company. After a failed attempt to deliver one hamper last Christmas of which we did get a refund with not much apology, we ordered some more hampers this year. Our order consisted of 7 hampers valued at £600. One hamper arrived on the 20th December 2013 to a designated address. This at least gave us some confidence that the others would arrive at there destinations before the GUARANTEED… Read Full Review

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Egll_Denning's Comment

Written on: 03/01/2014

I also ordered a hamper in Dec 2013 for Christmas and it did not show up to this day (2 Jan). I am also trying to contact them by email/by phone to no avail .

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“goods not delivered and no refund”

Written on: 02/01/2014

Do not shop here. Hamper has still not been delivered and despite attempts to email and phone I have yet to be answered. Such a very poor level of service. Although they are very quick to see that you have gone on their site as you get an automated message saying please shop!! I will never deal with these again - very poor JB… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“No hamper received. No contact acknowledged”

Written on: 02/01/2014

Same problem as many other respondents. I ordered a Winter Wonders Gift hamper in 16th Dec for delivery on 24th. I got a confirmation of that date from ihampers. Out of the blue, without any warning, UPS delivered on 19th. My mother of course wasn't at home. The courier wrote that he'd tried 4 times but only left 1 calling card! Obviously, he'd only been once. By my mother and I have tried contacting ihampers and iflorist by email and telephone. So far, nothing. I'm totally disgusted with… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Still no hamper”

Written on: 02/01/2014

Order with the promise of delivery on the 24th to my cousin who has had a difficult time and would be spending Christmas at home alone. I couldn't post something myself as was out of the country. Still no hamper, reply to emails or calls answered !… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Goods not delivered”

Written on: 01/01/2014 by Aussiesngry (1 review written)

I ordered four hampers to be delivered to my daughter on 20th so if there was a problem I could follow up Only three where delivered, I have messages at least five times, my daughter in London has also emailed and sat on the phone on 23rd for an hour but no response and I called from Australia twice to no avail It is now twelve days and I have still not heard or had a response yet I receive offers for specials The ones received were excellent but this has certainly made me not wish to order… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“If I could have awarded minus stars, I would have. The...”

Written on: 31/12/2013

If I could have awarded minus stars, I would have. The bottom line is this: Long before Christmas, I ordered 2 hampers, one to be delivered on Dec. 20, and one on Dec. 23. I paid extra for these deliveries. It is now Dec. 31 and neither of them have been delivered. 1. Hah!, but you are thinking they have an award for excellence: Reality Check: The so called "Queens award for excellence" they tout, is in fact the "Trotter award for shoddy customer service." 2. Damn, but I'll get them on… Read Full Review

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★★★★☆
Ihampers.co.uk Xmas Hampers

“They came up with the goods for me!”

Written on: 29/12/2013

I shopped around quite a bit for a hamper for my brother. This was the only company that could provide the contents I was after, delivery on the date I wanted, at the price I wanted, and with the contents guaranteed still to be fresh a week later. I called them to check on all these points and they answered quickly, were informative and knowledgable. I placed the order and received a confirmation by email. The fifth star is lost on communication thereafter. There was no despatch notification… Read Full Review

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Dianora's Comment

Written on: 30/12/2013

I ordered fronm ihampers on 17th December. They said they would deliver on 20th December. This was to a severely disabled pensioner. Nothing delvered. They are impossible to get hold of. A totally disgraceful service that has completely ruined someone's Christmas. I warn anyone NOT TO USE THIS COMPANY. They are SHARKS. I have left messages and emails to give them the benefit of the doubt, but tghey don't reply. I will have this company properly investi8gated, and hopefully closed down.

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“avoid avoid avoid”

Written on: 28/12/2013 by Christineannelynn (1 review written)

I ordered a hamper to be delivered to elderly relatives on the 10th Dec. Payment of £73.80 was taken immediately. Unfortunately their services is not as efficient. Delivery was due on the 17th Dec. The hamper has not arrived and none of my emails or telephone calls have been answered. I am bitterly disappointed in this. My relatives who spent christmas on their own got no gift from us because of this terrible shocking company. Do not buy from them!!!… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Did not arrive”

Written on: 27/12/2013 by AndyT2014 (1 review written)

I ordered two baskets of wine from this site. One was not delivered at all. The second was delivered late and the wine was not what I'd ordered. I have waited on hold for hours trying to get through to them… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“RUINED MY PARTY”

Written on: 27/12/2013 by CORALANDREEF (1 review written)

I ordered one of their largest hampers, which contained a xmas cake, champagne, xmas pudding, cheeses and ham. It should have arrived on the 23rd December. When it didn't arrive, i tried calling, no reply, i have emailed, and still no response, now the 27th December! You need to contact your credit card company if you did not receive yours either, they will reimburse you. Be warned!… Read Full Review

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★★★☆☆
Ihampers.co.uk Xmas Hampers

“Hampers arrived”

Written on: 27/12/2013

After seeing all the negative reviews, I got really worried as I'd already ordered two hampers to be sent to friends. Fortunately, the hampers arrived on time on Dec.20 (though I don't know the quality of hamper yet). But I don't think I would take the risk again to order from this company… Read Full Review

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