Optiplan Reviews - www.optiplankitchens.co.uk

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★★★★★
4.7 / 5
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★★★★☆

“Good quality kitchen”

Written on: 07/01/2013 by HarrietBerry (1 review written)

Kitchen quality is excellent. Planning etc was smooth with no problems and this service was good. Timetable of fitting was disappointing as fitter left twice in a week to fit other kitchens, meaning that my kitchen fitting took much longer than anticipated and it left me with no water etc for 2 weeks. Overall look is good though and we are pleased with the finish. Worktops look great… Read Full Review

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★★★★★

“a kitchen with wow factor .....”

Written on: 07/01/2013

From the first meeting with Optiplan it was clear they knew what they were doing, the initial design blew me away and it just got better from there. I felt in safe and capable hands all the way through the process and that involved each of the contractors that I worked with through the process too. These guys respect your home and work efficiently and when it all comes together it is just amazing. Queries and questions get sorted along the way and any minor problems get rectified seamlessly I… Read Full Review

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★★★★★

“Couldn't wish for more!”

Written on: 28/12/2012 by ABarber (1 review written)

Our kitchen was installed just in time for christmas. The service was excellent from the minute we walked into the showroom in Thatcham, to the service provided by our fitters. The installation team kept in touch during the process, to make sure we were happy and the design created by Marcia is just perfect for the way we use our kitchen. I would happily recommend the team in Thatcham (especially Marcia) and our installation guys, Darren and Martin, who have done a superb job. People coming… Read Full Review

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★★★★★

“Excellent service from start to finish”

Written on: 11/12/2012 by Sharon6Tony (1 review written)

From going into the showroom in Farnham Surrey to our kitchen being completed on time Optiplan took all the hassle/worry away from us.From the designer John Meeker,who was excellent at offering advise and keeping within our budget to our fitter Nick Pope,who was always on time and never minded working late.Between them the electrian/gasman everything went smoothly.I would also like to thank Paul at B&N Carpets,Ash whom Optiplan recommend to do the flooring and wall tiles,again excellent… Read Full Review

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★★★★★

“New kitchen, old home.”

Written on: 08/12/2012 by AndyCollier (1 review written)

The whole process was conducted at a pace that suited us. We had the benefits of August sale prices despite the fact that we were allowed to delay the work until the following April. The kitchen fitter was completely proffesional and accomodating. There were three minor issues that needed attention, which I don't believe is unreasonable and they were all attended to within an acceptable time-frame. One was a Caple tap which we chose and which turned out (after 3 visits from Optipkan's… Read Full Review

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★★★★★

“Professional service with superb communication throughout”

Written on: 03/12/2012 by TimandJulia (1 review written)

Having come across Optiplan by chance at The Thatcham Garden Centre, we were impressed by the friendly efficient professional service by everyone involved from start to finish. Initial advice from Sandi and Marcia, knowledge of products, speed of design and follow-up (Marcia again), the builder recommended (Jim Griffiths), the units themselves and the fitter (Howard Swarbrick). However what most impressed us was the superb communication between the team (including Sue and Diane)and we were kept… Read Full Review

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★★★★★

“Excellent quality and service”

Written on: 01/12/2012 by yeung (1 review written)

I approached Optiplan (Thatcham) on a friend's recommendation and I can't thank him enough. Marcia was brilliant, listening to my requirements and designing a kitchen for my needs and within my budget. We discussed numerous permutations of the design, materials and finishes over a period of weeks and Marcia was extremely responsive and patient. In addition to Optiplan supplying their own contracted installers, they also recommended a builder for the prep-work before the kitchen could be… Read Full Review

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★★★★★

“First class in every way”

Written on: 30/11/2012

I cannot speak too highly of the service I received from your Camberley branch. Every single person involved could not do enough to ensure that I had every detail taken care of and nothing was too much trouble. I am now the delighted owner of a beautiful modern kitchen with a slight "edge" to it. Particular mention must be made of the manager,Neil Powell, who not only was spot on with his design, but was always prepared to listen and give reassurance. He also ensured that all dates were met… Read Full Review

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★★★★☆

“INSTALLATION OF NEW KITCHEN”

Written on: 22/11/2012

I found the whole experience of selection, purchase and installation of the new Optiplan kitchen much less stressful than anticipated. John Meaker at the Farnham Office was very helpful in suggesting layouts and types of kitchen unit, and Dave Oram went to great pains to ensure that the kitchen was installed to optimum standard. The standard of communication (delivery dates, any changes, etc.) was very good, and dates were honoured once given. The kitchen was more expensive than I initially… Read Full Review

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★★★★☆

“New Kitchen installed”

Written on: 21/11/2012 by Helenmcconnell (1 review written)

I am very happy with the design of my new Optiplan kitchen. All my friends can't believe how much space and light that have been created. I like the bigger radiator which makes it a much warmer place to be, as I tend to work in there in the evening as well as using it for food preparation. I love the American fridge and make full use of the ice cube maker and filtered water, whilst my children love the wine cooler! I am getting to grips with my built in microwave and ovens. I have to say, the… Read Full Review

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★★★★☆

“New Kitchen ”

Written on: 14/11/2012

From the moment we entered the Thatcham office we were made to feel welcome,and important. The whole experience from the home visit to the completion of the kitchen went fairly smoothly, and to our satisfaction. A quality product and a quality installation. We would definitely recommend Optiplan. We were surprised how smoothly the installation turned out, and are completely satisfied… Read Full Review

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★★★★★

“Dream Kitchen”

Written on: 05/11/2012

We planned a kitchen as we moved into a new house having lived in rented accommodation for over 2 years on moving areas. We chose Optiplan as one house we thought of buying had a great kitchen, and it was made by Optiplan. However, when we bought the now live in we decided to enlarge the kitchen/breakfast area and got in touch with Optiplan to help us decide what to choose. The design side was real fun and gave us lots to think over and we soon had a drean kitchen sketched out on paper. The… Read Full Review

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★★★★★

“Our lovely new kitchen”

Written on: 29/10/2012

We thought we had sorted out where we were purchasing our new kitchen from but my husband just thought it may be an idea to have a look in Optiplan in Swindon just to be sure that they didn't have anything better. As soon as we walked in to the show room, we could see that they certainly did and although we knew we had to pay a little more, the quality was so much better than any other that we had viewed. We were helped by Matthew Norman who was our kitchen planner and he could not do enough… Read Full Review

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★★★★★

“Excellent service before, during and after”

Written on: 28/10/2012

The whole process from the initial visit and welcome in the showroom in Camberley through to the design, recommendations and installation was first class. Our initial design ideas were totally changed and transformed into a more realistic design for our needs through the recommendation of Neil based on his experience and he was right. Paul the builder and his team were professional and efficient throughout. Slight delay to the door fittings for the fridge and freezer due to incorrect sizing by… Read Full Review

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★★★★★

“smashing kitchen”

Written on: 26/10/2012

After looking to update our kitchen for about three years and being unsure of which avenue to take, ie: buy the kitchen and organize tradesman ourselves, or give the whole job to a kitchen company and let them organize all the tradesmen. In the end we chose Optiplan and are very pleased we did so. Any minor queries that we raised were handled immediately and the only negative comment would be that it took an extra week to complete but the result dissolves the negative. Everyone we had contact… Read Full Review

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★★★★★

“Soooooo Happy!”

Written on: 19/10/2012 by JaneFraser (1 review written)

I roamed Berkshire kitchen showrooms, DIY centres, just couldn't find the perfect kitchen. Then, I wandered into Optiplan at Thatcham and KNEW I'd find it here. A great choice of plain and fancy and all excellent quality and design. Marcia McGregor listened carefully to what I wanted (and what I didn't) and after a really pleasant hour or two at my house, came up with the plan that exactly did what I wanted. John Russell did the technical bit, making the pieces fit exactly and Sandi managed… Read Full Review

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★★★★★

“Quality product & finish!”

Written on: 09/10/2012 by nickbearne (1 review written)

Optiplan took a very personal approach to the whole process right from Pam designing the kitchen and Dave installing. We are very please with the final look and all our friends comment on the quality… Read Full Review

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★★★★★

“Optiplan”

Written on: 30/09/2012 by sarahhiggins (1 review written)

We looked around the show room in Kelvin Rd, Swindon and liked what we saw, we collected a couple of quotes from elsewhere but were so impressed with the planner Matt and his attention to detail, along with the kitchens and his product knowledge we went with Optiplan. The kitchen arrived and it has all gone to plan and looks amazing! We found all aspects of the company to be professional from the quality of the cabinets/appliances through to Sue/Diane the installation co-ordinators… Read Full Review

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★★★★★

“First class from start to finish.”

Written on: 28/09/2012 by colinholman2 (1 review written)

From the very first meeting with the Optiplan team we were impressed with the attention to detail during the planning stages so that we would have a kitchen that had the features that were really useful to us. We opted to use the bulder recommended to us for the pre-fit work and Bob and his team did what they had to do efficiently and on time. Paul, the kitchen fitter, did an excellent job ensuring that everything is just right. We had just one small problem which involved a rethink on the… Read Full Review

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★★★★★

“Overall excellent! A very personal and personable...”

Written on: 19/09/2012 by emq1963 (1 review written)

Overall excellent! A very personal and personable experience - all the staff at Optiplan were extremely helpful, supportive and always went the extra mile to help me. Excellent customer focus. They listened to me as a customer and worked with me to create and design my kitchen with all the right appliances. Their knowledge, experience and understanding of their kitchen units, kitchen appliances and accessories is excellent. Nothing was ever too much trouble for any of the team - from… Read Full Review

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