Optiplan Reviews - www.optiplankitchens.co.uk

★★★★★
4.7 / 5
309
94% of users recommend this
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★★★★★

“The wow factor!”

Written on: 09/09/2015 by croweacn (1 review written)

We looked at a large number of kitchen companies before deciding to go with Optiplan and are very pleased that we chose them. The kitchen looks amazing and we love it when our friends and neighbours come in and their reaction is 'wow!' We had an extension built in which to house our new kitchen, Optiplan were really helpful to our builder and electrician in giving detailed information as to where drainage, plumbing and electrics should be located which meant that when the kitchen came to be… Read Full Review

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★★★★★

“Excellent !!!”

Written on: 08/09/2015 by Smith1010 (1 review written)

We needed a kitchen designed and fitted quite quickly as we had just brought a new house, Optiplan made this process so easy for us as we literally explained what we wanted and they came up with the design, which we were more than happy with. They were very reassuring when we were deciding on the different work tops and moving appliances around as we weren't sure which should go where to maximise the space. We are very pleased with our new kitchen and would highly reccommend Optiplan… Read Full Review

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★★★★★

“Stress free planning!”

Written on: 08/09/2015 by MrsBCamberley (1 review written)

Having heard many horror stories about buying a new kitchen I was hesitant when I first popped into Optiplan in the garden centre, Windlesham. Immediately I was put at ease by their Salesman Bernard who explained their planning and installation process and then gave me an in depth tour of their showroom. As I had firmly decided on a white gloss kitchen I quickly found a door I loved and arranged for Bernard to visit my husband and I at home the following week. Together we worked on the best… Read Full Review

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★★★★★

“Optiplan in Camberley”

Written on: 07/09/2015 by miamireanu (1 review written)

Just wanted to say a big thank you for the Optiplan kitchen "experience" (Camberley)From start to finish the communication with yourselves having researched all the usual places as well as a few extortionate local showrooms, we came across your place, we were very impressed with the whole set up and got a lot of ideas from your Showroom (the best we have ever been to) and the staff were most helpful. We opted for an acrylic gloss kitchen with quarts worktop and delighted with the end result… Read Full Review

Optiplancamberley's Response to miamireanu's Review

Written on: 08/09/2015

Thank you so much for your very kind review. We're glad you are enjoying your new kitchen!

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★★★★★

“Simply The Best”

Written on: 31/08/2015 by Jones361 (1 review written)

I had my new extension built by separate contractors to house a new kitchen and from start to finish cannot express how refreshing and wonderful it is to have professionals who do what they say they are going to on the date and time they say they are going to and deliver over and above expectations .My mum in law had used Optiplan in Camberley and I had gone along with her at the design and planning stage so had the advantage of seeing first hand how it all happened .I was extremely… Read Full Review

Optiplancamberley's Comment

Written on: 08/09/2015

Thank you for your very kind review. We are glad that you are enjoying your new kitchen!

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★☆☆☆☆

“Awful”

Written on: 27/08/2015 by 48Anderson (1 review written)

It has been issue after issue since day 1. The showroom could get the plan right to the point cupboards were missing from the plan when the survey was done. Items were missing when the kitchen was delivered and some were damaged. It has taken months to get things resolved You have to pay 100% before delivery which means you little bargaining power when it goes wrong. It has taken months to resolve despite being told it is a priority. They do not make all their products hence cannot control… Read Full Review

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★★★★★

“Cant fault !”

Written on: 22/07/2015 by nickyjo (1 review written)

I recently ordered and had fitted a kitchen with appliances through Optiplans' Camberley showroom and from the initial 'fact finding' visit to the final completion was an enjoyable and stress free experience. Having nervously read reviews about other kitchen companies I went with my builders recommendation and visited the Camberley showroom which had lots of displays - They went out of their way to source the doors that i wanted and worked within my budget to come up with a plan which I was… Read Full Review

Optiplancamberley's Response to nickyjo's Review

Written on: 23/07/2015

Thank you so much for your very kind review. We hope you enjoy your new kitchen!

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★☆☆☆☆

“Not recommendable ”

Written on: 12/07/2015 by Walker6 (1 review written)

This is Optiplan : It started with the surveyor who got the plans wrong, not just 4 times submitted to us but with what was submitted to the Sn40ru. units arrived damaged and the wrong size. Months on after the date the kitchen was supposed to have been fitted, we have had more and more set backs, unacceptable products and promises of replacements being on urgent demand, which still means waiting weeks. The whole process has been disgusting and without apology until I asked for it. Even the… Read Full Review

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★★★★★

“Optiplan Kitchens Camberley”

Written on: 10/07/2015

Kitchen fitted in May/June 2015, very pleased with the result. The units themselves are of very good quality and are the most flexible with regard to sizing which set them apart from other kitchen companies. The planning, delivery,fitting,plastering,electrics, quartz and glass splash backs were dovetailed neatly together by the installation team and we were kept informed of the progress as much as was reasonable practicable. All of the staff were professional, polite and kept things as tidy… Read Full Review

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★★★★☆

“ Really pleased with our kitchen”

Written on: 02/07/2015 by ElizabethOliver (1 review written)

We have recently had our Optiplan kitchen installed and we are really pleased with it. We looked around at different kitchen suppliers but opted for Optiplan largely because of the excellent sales person, Marcia, based in the Newbury showroom, and also because their price was very competitive. Marcia was extremely professional and had some great ideas, coming up with a kitchen design that we were really happy with. She made the whole process of choosing a kitchen really easy and stress free… Read Full Review

Marcia.at.thatcham's Response to ElizabethOliver's Review

Written on: 03/07/2015

Thank you for your lovely review Mrs Oliver,
Kind regards,
Marcia

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★★★★★

“Couldn't be happier”

Written on: 30/06/2015 by ClaireRahmatallah (1 review written)

From start to finish we've been impressed with Optiplan - the kitchen design was tailored to our needs and they didn't try and sell us things we didn't need. We've now got a beautiful kitchen which was expertly installed. The units are much higher quality than those we saw from other suppliers. The after sales care has been fantastic - one lady has been particularly helpful and attentive. I wouldn't hesitate to recommend Optiplan… Read Full Review

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★★★★★

“Simply outstanding service AND aftercare”

Written on: 25/06/2015 by grovedene2015 (1 review written)

I cannot recommend Optiplan enough. The sales person has been outstanding and has provided and extremely high level of service. We had a kitchen fitted 3 years ago by Optiplan which is looking as good as the day it was installed. This is no mean feat given we have a dog and two small boys. The process was seamless, everything arrived on time, all correct and exactly what I had wanted. It was great being able to choose exactly the kitchen units,fittings and lighting I wanted rather than have… Read Full Review

Marcia.at.thatcham's Response to grovedene2015's Review

Written on: 27/06/2015

Thank you, i'm glad you're happy.
Kind regards,
Marcia at Thatcham Optiplan

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★★★★★

“New Kitchen”

Written on: 13/06/2015 by Heling (1 review written)

We are extremely pleased with our new Optiplan kitchen. From the several meetings with the person I dealt with at the Knaphill Showroom, who produced a stunning design, and subsequent visits from the surveyor and then the installation team - including the electrician, plasterer and, ultimately, the fitter, the process went smoothly. It has been a great opportunity to declutter and we are now up and running and delighted with the ease and effectiveness of the kitchen. A big thank you to all… Read Full Review

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★★★★☆

“cappuchino”

Written on: 26/05/2015 by Colea459 (1 review written)

All the staff that I dealt with were helpful and courteous. The designers at the Camberley showroom recommended several features to enhance the design. The fitters took the trouble to consult me on small details as the work progressed. I am very pleased with the finished result… Read Full Review

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★★★★★

“string”

Written on: 26/05/2015

I was very pleased with all aspects of the design and fitting. The staff at Camberley showroom were very helpful with ideas to improve the design. The fitters took a great amount of trouble consulting me on details throughout the process and did everything they could to minimise the disruption caused. All the staff I came in contact with in person or on the telephone were cheerful and courteous… Read Full Review

Optiplancamberley's Comment

Written on: 26/05/2015

Thank you so much for your very kind review. Glad the design and space is working well for you. from all at Optiplan Camberley

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★★★★☆

“My New Kitchen”

Written on: 22/05/2015 by SueSkilt (1 review written)

I was very happy I chose my new kitchen from Optiplan in Camberley. From the moment I saw the lovely design I knew I would be happy with the outcome. The quality is very good and apart from a few gripes,which were fixed without any problem, and the length of time it took waiting for jobs to be completed, I am over the moon with the final look. Thank you Optiplan Camberley. … Read Full Review

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★★★★★

“Delighted with new kitchen in Farnborough”

Written on: 12/05/2015 by IsabellSchmitt195 (1 review written)

We have recently had a new kitchen supplied and fitted by Optiplan Camberley and are delighted with the results. When we moved into the house 13 years ago we fitted a cheap kitchen to 'get by', promising ourselves that one day we would upgrade, and this really is the kitchen we always promised ourselves. We went for glossy wood-effect base unit fronts and gloss white top cupboards, white Silestone workstops, stainless steel American-style fridge/freezer, top quality German appliances ... the… Read Full Review

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★★★★★

“Our first Optiplan kitchen and a great success!”

Written on: 01/05/2015 by MarieandJohn (2 reviews written)

Our neighbours recommended Optiplan to us and we decided to visit the Basingstoke showroom as being one of the largest one in the area where we live. We have a small galley type kitchen and wanted to refit it in order to make the most of the small space. We were not sure what we were looking for as this was our first new kitchen but the extensive range of displays in the showroom coupled with the help of an extremely knowledgeable and experienced designer meant that deciding what would work… Read Full Review

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★★★★★

“Totally Awesome”

Written on: 27/04/2015 by Prebb (1 review written)

I cannot praise Optiplan enough when having a new Kitchen installed following an extension to my house. From the showroom staff in the Camberley branch, through to the actual installation, the whole experience was fantastic. The people in the showroom were a delight and they paid particular attention to my requirements and offered extremely useful alternatives and suggestions, the lady also totally professional in ensuring the process was seamless. When it came to the install I cannot rate them… Read Full Review

Optiplancamberley's Response to Prebb's Review

Written on: 30/04/2015

Thank you so much for the great feedback - much appreciated! Enjoy your new kitchen! Optiplan Camberley

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★☆☆☆☆

“Steer Clear Unless You Like Being Messed Around”

Written on: 02/04/2015 by KeepSmiling2015 (2 reviews written)

We had a large kitchen and utility room replaced by Optiplan. The fitting started on 22-Nov-14 and was completed on 20-Mar-15, yes four months from start to finish!! We were attracted to Optiplan because of the innovative design suggested by the consultant and the quality of the units in the showroom appeared better than other suppliers. The design phase went well, and the surveyor was okay (although it transpired he made several mistakes and overlooked things he should have picked up)… Read Full Review

Slw03's Response to KeepSmiling2015's Review

Written on: 09/09/2015

Thank you for sharing this experience. We are currently going through the same! 16th of March was the date it started and still not completed! Very unhappy.

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