Optiplan Reviews - www.optiplankitchens.co.uk

★★★★★
4.7 / 5
226
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★★★★★

“A Very Pleasant Experience”

Written on: 23/02/2014 by A1Jan (1 review written)

When I consulted the Camberley branch of Optiplan Kitchens I was delighted at the helpful attitudes of the staff. Nothing was too much trouble and I was given really useful advice with particular reference to my troublesome corner cupboard areas. My own wishes about other aspects of the kitchen design were carried out and the end result is that I am totally thrilled with my new kitchen. All this was accomplished within a few weeks and the actual fitting of the kitchen was expertly done with no… Read Full Review

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★★★★★

“Excellent Kitchen”

Written on: 28/01/2014

Totally recommend Optiplan kitchens. Great design, service and installation. Quality and VFM… Read Full Review

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★★★★★

“Our new kitchen”

Written on: 26/01/2014 by Fusun123 (1 review written)

From the design stage to completion everything went very smoothly, and according to schedule. The different trades (electrician, plumber, plasterer, tiler, fitter etc) worked very well together, communication was excellent, and everyone was very helpful. Optiplan were also very helpful in loaning us a 2-ring electric hob which enabled us to prepare food in the period when we had no kitchen at all; we were not expecting this and it was a really nice surprise. It was exciting to see our kitchen… Read Full Review

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★★★★★

“Fantastic design service and quality product”

Written on: 15/01/2014 by Clearwell247 (1 review written)

Our designer was fantastic. Really focused on how the kitchen would be used initially rather than how we might want it to look. As we designed the kitchen together he really took time to understand our needs and also challenged our thinkng to get us a better result. Provided a high number of options even down to every unit. We had a number of changes due our extension planning and build changes and our designer was very patient and customer focused as we designed together over 6 months… Read Full Review

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★★★★★

“Superb and Professional ”

Written on: 13/01/2014 by RussandClaire (1 review written)

We purchased our kitchen from Optiplan in Farnham. From the moment we entered the show room, greeted by R Clayton, within approximately 20 minutes he had hand drawn a complete 3d image of our initial ideas. However after he had visited our home to measure up, he came up with a solution that no one else had thought of (we had spoken to other kitchen suppliers) - by blocking up a window we had so much more flexibility and space. Nothing was too much trouble and he listened to what we wanted… Read Full Review

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★★★★☆

“Good service”

Written on: 11/01/2014

We decided on Optiplan Wokingham for our new kitchen because there was plenty of choice and there was no sales pressure from the staff. One of the designers spent a long time with us working out the best layout and units within our budget. We needed our kitchen to be finished within a limited timescale as we were expecting family from overseas to stay for an extended period. So once the design was complete, everything was put in place for a start and finish date convenient to us. The kitchen… Read Full Review

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★★★★★

“Simply stunning!”

Written on: 07/01/2014

From the first initial enquiry with Optiplan in Knaphill we felt reassured by the personal approach and attention to detail that continued throughout the whole planning stage. Installation was also dealt with in a professional manner and we were kept informed at every step in the process. We wanted a kitchen that was stunning but practical and we are so happy that this is what we have achieved - we now live in our kitchen as we love spending time there… Read Full Review

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★★★★★

“Great quality, service and advice”

Written on: 20/12/2013 by aparker101 (1 review written)

We looked at several kitchen suppliers before settling on Optiplan. In our opinion, they operate in the upper mid-market and have high market quality levels with pricing more akin to the mid-market. We worked with the Camberley branch and the experience was excellent. We had some fairly fixed ideas in terms of what we wanted and the Camberley design team helped us keep some of this but, most importantly, helped us see what wouldn't work and made suggestions which have resulted in a big… Read Full Review

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★☆☆☆☆

“We inherited our Optiplan kitchen from the previous...”

Written on: 14/12/2013

We inherited our Optiplan kitchen from the previous owner who had it installed in 2008. In 2010, within days of moving in the house, we noticed that a number of the cupboard doors had ‘blown’ – the plasticized finish had detached itself from the door carcass. But as we had other pressing matters and because we had seen the Optiplan “20 year guarantee” we did not contacted Optiplan until 2011. At this time, Optiplan’s response was that the guarantee was not valid, as the purchase… Read Full Review

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★★★★★

“Delighted with my new kitchen!”

Written on: 20/11/2013 by SJB111 (1 review written)

We have recently had our second Optiplan kitchen installed as we were so pleased with the first. In both cases, the designer in Optiplan Thatcham, all the staff we dealt with and the fitter were excellent. We are absolutely delighted with our new kitchen. The curved pippy oak units look great and the flow of the units works really well. I wouldn't hesitate to recommend Optiplan… Read Full Review

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★★★★★

“My lovely granite kitchen”

Written on: 28/10/2013 by ELO321 (1 review written)

My husband and I would like to say many thanks for helping us in designing our 'dream' kitchen. Its always nice to hear different ideas and opinions which we received from Camberley showroom. They helped us in choosing the doors and granite (which is a nightmare with so many colours and designs to choose from). The fitters did a fantastic job and were very clean and tidy with their work. We would definitely recommend Optiplan to our friends. Many thanks. Mrs. Keynes from Frimley Green… Read Full Review

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★★★★☆

“an ergonomically well designed kitchen”

Written on: 21/10/2013 by Barbara33 (1 review written)

Dear Pam, I have written to you about 2 small irritations but I must also write to say what an ergonomic joy our new kitchen is. The island unit gives me the galley kitchen efficiency without the closed in nature of a true galley kitchen. I have a brilliantly efficient arrangement of sink/cooker/fridge and utensils. Reading Opltiplan has done me proud! Thank you very much for your design. … Read Full Review

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★★★★★

“Optiplan Camberley (neil)”

Written on: 06/10/2013 by AndyPearce1 (1 review written)

We have now fitted our 3rd Optiplan Kitchen to new house builds over the last 4 years, we have always dealt with Neil the manager at you Camberley showroom, who is always very attentive and professional in handling the initial design stage, keeping us full informed prior to the insallation, nad provides excellentafter care support, we have continued to use Optiplan for 3 reasons, 1/Neil (Camberley Manager) 2/ The professinal service from design through to installation 3/ The Quality of the… Read Full Review

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★★★★★

“A Professional Operation”

Written on: 19/09/2013

From the planning through to the fitting and completion a job carried out by professional and conscientious team of tradesmen. Minor installation problems were quickly resolved and site visit was made along with phone calls to make sure everything was going to plan by the installation manager. Overall an excellent job and would not hesitate to recommend Optiplan Camberley to others… Read Full Review

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★★★★★

“KITCHEN HEAVEN”

Written on: 18/09/2013 by Jackandranda (1 review written)

When we began planning our new kitchen we needed advice on every single aspect of it. With the help of the Optiplan staff appliances were researched, layouts discussed, dismissed and then redesigned and colour schemes carefully considered. Our new kitchen was completed a few weeks ago and during this time we’ve been enjoying the excellent new layout and trying to get to grips with all the new appliances! The kitchen is the complete opposite of our old one, and we cannot praise Optiplan… Read Full Review

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★★★★★

“Dream Kitchen Comes True ”

Written on: 06/09/2013 by Confused10 (1 review written)

As our family grew, we thought more and more about making our kitchen and utility room into one, large family space. We spoke to and received quotes from a number of companies but never felt quite comfortable until we walked into Optiplan in Camberley and met Neil. We knew what we wanted and Neil guided us through the process, listening to our ideas and giving us invaluable advice on how to make the best use of the space. Once he had drawn us detailed plans and we knew our ideas were… Read Full Review

Gpin's Response to Confused10's Review

Written on: 07/09/2013

Aren't you lucky!
I was recommended Optiplan....despite having to deal with an extremely "salesy" individual, I still went ahead. The salesman did the survey..BIG mistake..should have stayed in the shop...couldn't even read the building plans..had them the wrong way round!
Two months after installation, I am still waiting for a number of items to be resolved. Fitter came again this morning, but he had been supplied with the wrong drawers, etc etc etc.. Exasperated is how I feel.
The office takes no ownership for things - despite advising me that the granite company would call, I have still heard nothing!

They take your money on delivery, so you have no power to withhold payment, when things aren't as they should be.

I could have bought a brand new car for less and I would have got a bottle of champagne as thank you for your custom gesture! Not only have I not got this, I haven't got a finished kitchen or been offered any compensation.

The kitchen I have does look lovely, but the joy is being eradicated by the ongoing incompetence and delays.

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★★★★☆

“Installation and installation team very good and...”

Written on: 04/09/2013

Installation and installation team very good and helpful. After service not quite so good, length of supply of missing parts longer than expected. doors and lights were fitted about 5 to 6 weeks after initial installation. Found Camberley Branch helpful. Swindon not so helpful… Read Full Review

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★★★★★

“Very satisfied with quality of the materials and the...”

Written on: 03/09/2013

Very satisfied with quality of the materials and the work and the way the project was carried out. Every care was taken to ensure a satisfactory result and this was finally achieved yesterday. Not possible to single out any particular element. Before work commenced I was rather expecting (from the computer generated pictures) to be overwhelmed by the closeness of the cupboards but this was not to be the case in the light of the actual installation and we are delighted with the final outcome… Read Full Review

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★★★★★

“Our new kitchen has made me keen to cook”

Written on: 24/08/2013 by JoLinBar (1 review written)

Optiplan replaced our dated 20 year old kitchen with modern, stylish and practical units. We chose Optiplan because we liked the way that they show "real kitchens" in their brochure and we were impressed with the quality of the units when we visited the Wokingham showroom. Having a kitchen re-fitted is an upheaval but our fitters were very considerate and we were impressed with the quality of their work. (He even drove miles to track down some matching coving which had been discontinued.) We… Read Full Review

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★★★★★

“Thrilled to Bits!”

Written on: 16/08/2013 by Lucyellor (1 review written)

Having embarked on a building a new extension with new kitchen, I set about looking at different kitchen providers. I tried the whole works - B&Q, Magnet, Wickes, Jewsons, Howdens, Benchmarx to name a few but I just simply didn't get any service and felt rather stressed about how I was going to be able to get the kitchen I wanted. Then, I decided to pop into Optiplan in Farnham, which I had driven past over the years. As soon as I walked in I felt so relaxed and I new immediately I was going to… Read Full Review

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