Optiplan Reviews - www.optiplankitchens.co.uk

★★★★★
4.7 / 5
277
95% of users recommend this
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★★★★★

“We are delighted with our kitchen”

Written on: 18/01/2015 by vicf (1 review written)

It has been a pleasure dealing with you and Optiplan. Right from the start coming to your showroom and talking things over we felt totally at ease. Never at any time did we feel pressurised into making a decision and you gave us options regarding price levels so we could match our budget which we very much appreciated. Delivery was on time and although a couple of defects were noted these were dealt with quickly and efficiently. We used our own fitters and they had no trouble in the fitting of… Read Full Review

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★★★★★

“Great Kitchen Design - Exceeding our Expectations”

Written on: 11/01/2015 by MLedran (2 reviews written)

We had been looking for a new kitchen for a few weeks when we were recommended to Optiplan- Thatcham. Marcia was fantastic, she came to our house to measure up and interpreted our requirements brilliantly. The design we discussed at the time was brought to life and when we returned to the showroom to discuss the project Marcia went through every detail and explained the price make-up very clearly and openly (unlike many we've come across). Yes, as you may expect, Optiplan aren't the cheapest… Read Full Review

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★★★★★

“Great Kitchen Design - Exceeding our Expectations”

Written on: 11/01/2015 by MLedran (2 reviews written)

We had been looking for a new kitchen for a few weeks when we were recommended to Optiplan- Thatcham. Marcia was fantastic, she came to our house to measure up and interpreted our requirements brilliantly. The design we discussed at the time was brought to life and when we returned to the showroom to discuss the project Marcia went through every detail and explained the price make-up very clearly and openly (unlike many we've come across). Yes, as you may expect, Optiplan aren't the cheapest… Read Full Review

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★★★★★

“Utility Room Refurbishment”

Written on: 31/12/2014 by GeoffandJulia (1 review written)

This was the second part of our Kitchen Refurbishment Project, the first part being the kitchen itself which we had done some 18 months ago - also by Optiplan Camberley. Overall, the project is now complete and fully meets our original expectations. The choice of Pippy Oak is perfect since it shows a much more natural wood with its distinct knots and grain. The doors are solid wood with dove-tail joints. Yes there were some issues, as you could expect with such a large project, but they were… Read Full Review

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★★★★★

“Optiplan Camberley were excellent!”

Written on: 18/12/2014 by jktoris (1 review written)

We were recommended Optiplan Camberley by our builders and having met them (along with several other independent and nationwide companies) it was an easy decision to use Optiplan. The staff at Camberley were really helpful and able to answer all our questions and advise on what we wanted to do. They also helped with some last minute changes that we asked for without charging the earth for these. I'm not particularly keen on doing reviews unless I genuinely feel I've received a good service… Read Full Review

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★★★★★

“Small... but beautiful, with a wow factor! ”

Written on: 09/12/2014 by sgee (1 review written)

An efficient, excellent service across the whole spectrum from planning and design to final fitting. Work was always done efficiently, to time and with aplomb. I now how a wonderful high-shine kitchen, with white quartz work surface and raspberry glass contrast splashback, of top quality and very aesthetically pleasing. I expected the process of kitchen rip-out to be traumatic, yet it was managed so smoothly and I was always consulted for my views along the way. Great workmanship. Friends that… Read Full Review

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★★★★★

“Fantastic service and lovely people to deal with”

Written on: 20/11/2014 by Bear79 (1 review written)

We thought our kitchen was too small to do anything exciting with - until we walked into the Optiplan showroom in Farnham and met an adviser. He designed a beautiful kitchen for us managing to interpret our garbled lists of likes and dislikes and bring them to life in the shape of our lovely new kitchen/breakfast room. I hesitate to mention any down sides - but sometimes it's useful to know how a company handles a problem - we had a teeny problem (one cupboard door was knocked and slightly… Read Full Review

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★★★★★

“Fantastic kitchen and customer service”

Written on: 12/11/2014 by eller2898 (1 review written)

Could not be happier with the service provided from Neil at Optiplan in Camberley, he was friendly, welcoming and helpful and our new kitchen looks great. Would highly recommend… Read Full Review

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★★★★★

“Thatcham Optiplan is the best”

Written on: 11/11/2014 by GabrielGriffin-Alt (1 review written)

We had our kitchen designed and installed by Optiplan 2 years ago. MARCIA at thactcham branch is brilliant, she designed our kitchen and listened to all our thoughts and ideas before coming up with design solutions. I would recommend the Thactham branch of Optiplan to anyone wanting a beautiful new kitchen… Read Full Review

Thatcham3's Comment

Written on: 11/11/2014

Thank you for your lovely review
Marcia

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★★★★★

“Worth waiting for ”

Written on: 10/11/2014 by winelout (1 review written)

Our first kitchen was installed in 1986 and all I can say is the Optiplan kitchen has been worth waiting 28yrs.For a stunning showroom and an expert designer just make your way to Thatcham Optiplan and ask for MARCIA. You won't regret it. The builder came recommended by Optiplan and was meticulous, the installation team handled any issues with speed and calmness, the end result was stunning… Read Full Review

Thatcham3's Response to winelout's Review

Written on: 11/11/2014

I'm so glad your happy, i can't wait to see the finished result.
Marcia.

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★★★★★

“I've got my Dream Kitchen”

Written on: 08/11/2014 by SaraLesley (1 review written)

I would certainly recommend Optiplan to anyone. Our kitchen has been in place now for a month or so and I am very happy with the design which was intended to reduce the amount of bending down as we get older. Optiplan helped us find an excellent builder to merge our two rooms together and do the preparation for the new kitchen and negotiated with him to find a price within our budget. The fitting was not plain sailing but any issue was dealt with promptly and cheerfully and the job was still… Read Full Review

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★★★★★

“KICHEN INSTALL”

Written on: 05/11/2014 by Johna111 (1 review written)

Kitchen arrived when quoted by optiplan, followed as stated by the company. The installer were proffesional and worked to a very high standard, they cleaned up after themselves and left the site clean and tidy. The kitchen was as we expected, and the quality was superb, I would have problem with using this company again.Many thanks OPTIPLAN for a very good result… Read Full Review

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★★★★★

“Stunning and practical design ”

Written on: 03/11/2014 by Gillphipps (1 review written)

The Optiplan designer incorporated our ideas and added to them with her obvious expertise. Flexible, helpful but not pushy, she was always practical and patient. The fitter took his time, was reliable and paid attention to detail. He cleaned up really well and was willing to fit in with our priorities. The whole process was not at all stressful for us and we would definitely use Optiplan again… Read Full Review

Thatcham3's Response to Gillphipps's Review

Written on: 03/11/2014

Thank you Gill, I'm glad you're happy. I'm looking forward to seeing the finished result.
Kind regards,
Marcia - Optiplan Thatcham.

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★★★★★

“Oakfield rd kitchen supply.”

Written on: 15/10/2014 by Savvier (1 review written)

We have recently completed our kitchen refurbishment with the help of the designer from Optiplan kitchens of Camberley. They have managed to create an entirely new take on our existing space and with the experience and knowledge he has managed to deliver a stunning new area of our home in which we spend an awful lot of time. The design and supply were flawless and the new granite from their own supplier is fabulous. I would like to once again thank all the team at Camberley for delivering a… Read Full Review

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★★★★★

“optiplan outstanding service.”

Written on: 30/09/2014 by neilmcra2 (1 review written)

we had a kitchen designed and installed by optiplan and I have to commend them on an outstanding delivery. Even though they had a fitter break his leg the day before the install optiplan managed this and took it all in their stride. Our fitter Denny was a hero and a perfectionist and fitted the kitchen paying attention to all the details - he did a tremendous job. I must also commend the person who did a superb design and the team at Knapphill as well as Wonder Woman back at optiplan towers… Read Full Review

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★★☆☆☆

“Steer Clear Unless You Like Being Messed Around”

Written on: 01/09/2014 by Coxia55 (1 review written)

We had a kitchen supplied and fitted by Optiplan and to start they were very helpful in the planning and quoting stages, however, from the surveyor onwards it was a different story. The surveyor disagreed with the designer and a cupboard had to change as he said " it wouldn't work ". When it came to fitting this cupboard the carpenter said that the changed cupboard wouldn't work and he suggested a similar arrangement to the initial design! We has to wait for another 3 weeks after the… Read Full Review

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★★★★★

“Farnham Branch,Heath End”

Written on: 31/08/2014 by marganju (0 reviews written)

We couldn't be more thrilled with our new kitchen the overall look is better than we ever imagined. The service we received was second to none, all of the people involved in our kitchen from delivery to completion were courteous and professional and always friendly. John the designer planned the kitchen to fit in with all our needs and the fitter could not have been more helpful. This is our second Optiplan Kitchen and we would have no hesitation in recommending them. J & M Fry… Read Full Review

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★★★★☆

“Great Customer Service”

Written on: 30/08/2014 by Experia (1 review written)

It's not often I come across an organisation who has great products and even greater customer service but I found both these things at the Optiplan Farnham showroom. The Sales Designer was knowledgeable, friendly and made sure every detail relating to the new kitchen was considered. It was great doing business with them… Read Full Review

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★★★★★

“Better than ever expected.. so much better”

Written on: 29/08/2014 by BakerCranleigh (1 review written)

Took a long time before starting this process and we expected problems from who ever we chose but Optiplan in Farnham was the choice and from start to finish they were brilliant. The sales manager carefully took us through the process of choice, how they operated and the design. We returned a couple of times and after each visit felt more confident that we had made the right choice. They found us a builder to do the prelim work and the co ordination and quality of the many trades involved in… Read Full Review

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★★★★★

“The perfect kitchen”

Written on: 26/08/2014

Everything was planned exactly as I requested it and everything was then fitted on time exactly as planned. The whole operation was smooth and professional. The designer, fitters and overseers in Swindon were expert and friendly… Read Full Review

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