Optiplan Reviews - www.optiplankitchens.co.uk

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★★★★★
4.7 / 5
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★★★★☆

“Delighted with new kitchen”

Written on: 16/03/2013

I had already collected information from other kitchen suppliers when a friend recommended Optiplan at Thatcham. On my first visit I was welcomed by Sandi Pope who sat me down with a cup of coffee and all the basic information I needed to take home and digest. I already had a very good idea of what I wanted. They came up with one or two more suggestions and the plans to fit everything in. The kitchen was surveyed and the start date was fixed. The units were delivered on the appointed day and… Read Full Review

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★★★★★

“Great New Kitchen!”

Written on: 01/03/2013

From the time we went into the Optiplan showroom in Thatcham and met Scott we felt that we were being listened to and he was keen to discuss the planning and our requirements in great detail. Nothing was too much trouble. An outline plan was soon produced, followed by a site visit from Heath, the designer and surveyor, who produced detailed drawings and specifications for our kitchen. An order was placed and a date set for the removal of our existing kitchen and installation of the new one… Read Full Review

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★☆☆☆☆

“Did not come back to us!”

Written on: 01/03/2013

Came to our house 28th November 2012 in Hook and spent time with Kitchen plans - said he would telephone us in oredr to visit showroom in Basingstoke to 'look over plans' did not contact us again, since then nothing from them. Telephoned today 1st March - they are not really bothered - Very poor 12 weeks did not contact us again!… Read Full Review

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Optiplaner's Comment

Written on: 01/03/2013

My name is Gareth Jenkins , I do not know your name. I am Optiplan's Managing Director. Please call me Saturday 2nd March at the Basingstoke showroom (01256 819889) or any other time at our head office on 01252338118. I want to discuss your post with you as it makes no sense to me why we would not want to provide you with an Optiplan kitchen if we possibly can. If I can assist you to purchase an Optiplan kitchen I trust you will post again - this time to convey to all how pleased you were.

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★★★★★

“Great new kitchen !”

Written on: 28/02/2013 by RBReading (1 review written)

Having used Optiplan once before we put them on our list this time and they came out top again. Marcia, a designer in Thatcham,worked with us to ensure we ended up with a design that looked great and worked for us.Although we had a good idea of an outline plan her knowledge and experience was invaluable when it came to appliances and measurements and the fine detail. The surveyou took us through all the steps and the fitters and electrician were excellent,taking time and trouble to keep us… Read Full Review

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★★★★☆

“Total Kitchen Refurbishment”

Written on: 24/01/2013

We looked at 6 other kitchen companies in the Camberley area and elected for Optiplan because of a previous reccommendation and also due to the confidence we developed in Neil, the Designer. It is essential that you do your homework on what you want, where you want it, what appliances you want and in what style of kitchen. You have to work with the Designer carefully and over a period of time to ensure that before work starts you all agree with the final design. If not, and you start… Read Full Review

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★★★★★

“Optiplan fantastic !”

Written on: 22/01/2013

From initial consultation to installation the process was seamless with Optiplan. Neil at the Camberley branch was brilliant,his design was great and just what we wanted.It was so easy to discuss a change of the design and ideas, you get all the time you need to ensure you make the right choices. You are given advice on appliances but not pressured to buy particular makes or models, you have the choice. The surveyor on his home visit came up with some all ideas about the type of cupboard doors… Read Full Review

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★★★☆☆

“Five Years down the line.....................”

Written on: 21/01/2013

Just thought I would put my point of view to this from another angle. We are now about five years since we had our kitchen fitted and yes, I still love the kitchen but the quality is not good. We did have to have several of the door fronts replaced early on - about a year after having the kitchen initially installed as they were peeling away. All of this was done - not without several emails, a great many phone calls and time off work for the job to be done. We were very pleased with it all… Read Full Review

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★★★★★

“Fabulous and stunning kitchen!”

Written on: 21/01/2013 by ECrossman (1 review written)

It took us months to not only decide on the kitchen supplier but also the design. We decided to go with Optiplan and Marcia in Thatcham, she had a great attention to detail and was incredibly patient with my never ending indecisivness. There are so many decisions to make and so many choices the whole experience was rather overwhelming at times, but Marcia was fantastic in guiding and helping me through each stage. She also did an immense amount of research on my behalf with regard to… Read Full Review

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★★★★★

“Committed staff, beautiful product.”

Written on: 21/01/2013 by HelenFranklin (1 review written)

I took in a mood board when I first met Marcia and soon realised that I had the privilege of being able to tap into the skills of a qualified interior designer. She had a passion and attention to detail that I had not experienced at any other kitchen provider. The range of units at Optiplan was also much better so to choose them was a no brainer. You get the feeling that Marcia and Sandy really care about their clients. Our fitter Paul was a lovely man and a true craftsman. Nothing was too much… Read Full Review

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★★★★★

“'Cool' and Modern”

Written on: 15/01/2013 by bestseller4 (1 review written)

We are delighted with our new kitchen. We were very pleased to find when we were looking that John Meaker was the designer at the Farnham branch of Optiplan. He was the designer of our kitchen 25 years ago and was very helpful and understanding of our needs at that time. Again his design of our kitchen is perfect for our needs. Incidently he also designed a kitchen for our daughter in her first home and when she moved house he planned an 'ideal' kitchen for her. We would recommend Optiplan… Read Full Review

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★★★★☆

“Worth that little extra.”

Written on: 15/01/2013 by lilactime (3 reviews written)

When we moved house 10 years ago we ran out of money before we could get anything better than cheap and cheerful into the kitchen. So 10 years on we decided to get something a little better. With a budget of around £10k we looked at Magnet, Wickes et al. We looked at a couple of independant suppliers as well. Optiplan (Swindon), really is on our doorstep so we popped in and started talking. We immediately got thefeel that this was where we wanted to spend our money. The upshot is we… Read Full Review

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★★★★★

“The Hatch Kitchen/Dining room remodel”

Written on: 11/01/2013 by malcolmhatch (1 review written)

From the outset both Neil and Vicki were very helpful and the review and changes that my wife and I made were never rushed but always considered and other alternatives discused. Even after the final design was completed any small alterations - which there a few - were accepted without any hasle and implimented immediately. The final survey was very detailed and helpful which lead to a fairly trouble free instalation. Having been involed in the construction industry I knew what could happen… Read Full Review

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★★★★☆

“Design supply and installation of kitchen”

Written on: 08/01/2013 by paulemms (1 review written)

Design service from the Camberley shop was good and between us agreed the detail of interfaces with our builder who was providing the service connections. Delivery of units was to agreed programme Installation fitter again to programme and very considerate when ensuring water and electrics back on every night and left kitchen clean and tidy. Temporary worktops were fitted whilst waiting for granite worktops to be delivered which enabled us to use the kitchen Final completion after granite… Read Full Review

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★★★★★

“good advice, excellent design helpful comments”

Written on: 07/01/2013

We were thrilled and still are so pleased with the design and outcome. Our kitchen fitter was so good and gave us good advice on several points nothing was too much trouble for him. We would say that all workmen involved were highly professional and polite. Cannot speak too highly about the staff Neil and Vicki in the Camberley Optiplan… Read Full Review

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★★★★★

“Wow !!!!”

Written on: 07/01/2013 by harrysg (1 review written)

With John Meaker, at Farnham branch of Optiplan, we spent a lot of time creating our 'ideal' kitchen - and separate utility room. We included integrated appliances and a 'Quooker' boiling water tap, and opted for granite worktops in kitchen and 'beech-effect' laminate in utility room. Units throughout are in what John called 'Farnham cream' - simply because, it seems, so may customers in Farnham choos it! John produced computer images of what the finished results would be like, and through… Read Full Review

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★★★★☆

“Good quality kitchen”

Written on: 07/01/2013 by HarrietBerry (1 review written)

Kitchen quality is excellent. Planning etc was smooth with no problems and this service was good. Timetable of fitting was disappointing as fitter left twice in a week to fit other kitchens, meaning that my kitchen fitting took much longer than anticipated and it left me with no water etc for 2 weeks. Overall look is good though and we are pleased with the finish. Worktops look great… Read Full Review

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★★★★★

“a kitchen with wow factor .....”

Written on: 07/01/2013

From the first meeting with Optiplan it was clear they knew what they were doing, the initial design blew me away and it just got better from there. I felt in safe and capable hands all the way through the process and that involved each of the contractors that I worked with through the process too. These guys respect your home and work efficiently and when it all comes together it is just amazing. Queries and questions get sorted along the way and any minor problems get rectified seamlessly I… Read Full Review

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★★★★★

“Couldn't wish for more!”

Written on: 28/12/2012 by ABarber (1 review written)

Our kitchen was installed just in time for christmas. The service was excellent from the minute we walked into the showroom in Thatcham, to the service provided by our fitters. The installation team kept in touch during the process, to make sure we were happy and the design created by Marcia is just perfect for the way we use our kitchen. I would happily recommend the team in Thatcham (especially Marcia) and our installation guys, Darren and Martin, who have done a superb job. People coming… Read Full Review

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★★★★★

“Excellent service from start to finish”

Written on: 11/12/2012 by Sharon6Tony (1 review written)

From going into the showroom in Farnham Surrey to our kitchen being completed on time Optiplan took all the hassle/worry away from us.From the designer John Meeker,who was excellent at offering advise and keeping within our budget to our fitter Nick Pope,who was always on time and never minded working late.Between them the electrian/gasman everything went smoothly.I would also like to thank Paul at B&N Carpets,Ash whom Optiplan recommend to do the flooring and wall tiles,again excellent… Read Full Review

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★★★★★

“New kitchen, old home.”

Written on: 08/12/2012 by AndyCollier (1 review written)

The whole process was conducted at a pace that suited us. We had the benefits of August sale prices despite the fact that we were allowed to delay the work until the following April. The kitchen fitter was completely proffesional and accomodating. There were three minor issues that needed attention, which I don't believe is unreasonable and they were all attended to within an acceptable time-frame. One was a Caple tap which we chose and which turned out (after 3 visits from Optipkan's… Read Full Review

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