Optiplan Reviews - www.optiplankitchens.co.uk

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★★★★★
4.7 / 5
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★★★★☆

“New Kitchen - Very Pleased”

Written on: 09/06/2013 by sidsim99 (1 review written)

Very easy to do business with and get the design right. Took the time to listen to the client, walk through it, and then make suggested modifications which improved the over all outcome. Good job… Read Full Review

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★★★★★

“Basingstoke Optiplan”

Written on: 24/05/2013 by JasKhat (1 review written)

We were looking for a complete redesign of the kitchen, starting from scratch. The design, quote and installation were all performed by Optiplan Basingstoke. The person who did the design, survey and quotation and put in a lot of time and effort (which we appreciate) going through a plethora of options so that we ended up with a design that was the right balance of style and cost for us. They did a great job of sorting out our queries and made sure everything ran smoothly with the installation… Read Full Review

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★★☆☆☆

“let down”

Written on: 22/05/2013 by danielorme (1 review written)

our fitter and electrician have been great,however optiplans fitting department and "project manager" has gone very quiet. our tiler decided the walls had to be skimmed so did not continue with the job,upon multiple tilers stating they were fine,in addition to optiplans tiler changing his quote 4 times,installations basicly has left us with a completely untiled kitchen. we are left with a half a new kitchen whilst we wait for tiling and the following to be sorted: wrong door in cupboard wrong… Read Full Review

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Danielorme's Response to danielorme's Review

Written on: 28/05/2013

optiplan promise the items incorrectly ordered are now on the way and will be sorted this week,i await this and will comment once my kitchen is complete. i am however,i am over £50 down as a result of having to pay a tiler for something that i was told didnt need doing and i therefore hadnt budgeted for. sorry optiplan but my review is just,amendements arnt allowed here so ill update,but fact remains i am out of pocket to the original contract quote agreed,so im still unhappy.

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★★★★★

“Kitchen and utility”

Written on: 15/05/2013 by Lizziecrab (1 review written)

We saw Pam at Optiplan in Reading and felt immediately comfortable and in safe hands. The whole process was slick, stress free and we have now got an amazing kitchen and a lovely utility room too. We were living in a caravan whilst the renovation work was done over the winter. I had to keep moving back the installation date because of the bad weather but there was never a problem. There was always a cheerful, helpful voice at the end of the phone. I shall recommend Optiplan to all my… Read Full Review

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★★★★☆

“Our new modern kitchen ”

Written on: 07/05/2013

We had some very specific kitchen requirements (solid wood, handleless with curves!) & our Sales consultant built an excellent relationship with us & over a few months turned our dreams into reality. There were almost too many options & it was important for us to make sure we got it right. He was extremely patient & took time to explore all potential possibilities until we were happy. We were under no illusions about the massive upheaval for us but Optiplan had a good work schedule & we were… Read Full Review

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★★★★★

“Kitchen Makeover”

Written on: 26/04/2013

Optiplan Camberley recently orchestrated an overhaul on our kitchen. The end product exceeded our expectations and we were very impressed with the various "trade personnel" associated with the work. All tradesmen were on time, cleared up after each operation and worked on occaision long hours. Although the price was a little high, (our own choice) we ended up feeling we had good value for money. Wouldb have no hesitation in recommending to others. Many thaks for a job well done!… Read Full Review

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★★★★★

“My stunning kitchen/utility designed by Marcia Macgregor”

Written on: 26/04/2013 by Tarnyasherwood (1 review written)

I stumbled upon Optiplan when visiting the garden centre at Thatcham. I met a member of the team who was to become my designer, and immediately felt at ease and confident that she would deliver the kitchen of my dreams. We sat and chatted and looked at ways of incorporating all the things I required along with Marcia's ideas of how to put them together in a stylish way. I also approached another local quality kitchen company with the same list of wants/ needs. I received two sets of drawings… Read Full Review

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★★★★★

“Best deal by far”

Written on: 18/03/2013

A flood in the kitchen gave an unexpected opportunity to upgrade the it. Having checked with three local suppliers (one of whom had done an excellent job in refitting our bathrooms) we were in no doubt that Optiplan seemed by far the best option. Now that the kitchen is fitted we are delighted with our choice. The units are excellent quality, the fitting was quick and efficient and the finished item looks every bit as good as we'd hoped. The whole Optiplan team were very professional… Read Full Review

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★★★★☆

“Delighted with new kitchen”

Written on: 16/03/2013

I had already collected information from other kitchen suppliers when a friend recommended Optiplan at Thatcham. On my first visit I was welcomed by Sandi Pope who sat me down with a cup of coffee and all the basic information I needed to take home and digest. I already had a very good idea of what I wanted. They came up with one or two more suggestions and the plans to fit everything in. The kitchen was surveyed and the start date was fixed. The units were delivered on the appointed day and… Read Full Review

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★★★★★

“Great New Kitchen!”

Written on: 01/03/2013

From the time we went into the Optiplan showroom in Thatcham and met Scott we felt that we were being listened to and he was keen to discuss the planning and our requirements in great detail. Nothing was too much trouble. An outline plan was soon produced, followed by a site visit from Heath, the designer and surveyor, who produced detailed drawings and specifications for our kitchen. An order was placed and a date set for the removal of our existing kitchen and installation of the new one… Read Full Review

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★☆☆☆☆

“Did not come back to us!”

Written on: 01/03/2013

Came to our house 28th November 2012 in Hook and spent time with Kitchen plans - said he would telephone us in oredr to visit showroom in Basingstoke to 'look over plans' did not contact us again, since then nothing from them. Telephoned today 1st March - they are not really bothered - Very poor 12 weeks did not contact us again!… Read Full Review

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Optiplaner's Comment

Written on: 01/03/2013

My name is Gareth Jenkins , I do not know your name. I am Optiplan's Managing Director. Please call me Saturday 2nd March at the Basingstoke showroom (01256 819889) or any other time at our head office on 01252338118. I want to discuss your post with you as it makes no sense to me why we would not want to provide you with an Optiplan kitchen if we possibly can. If I can assist you to purchase an Optiplan kitchen I trust you will post again - this time to convey to all how pleased you were.

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★★★★★

“Great new kitchen !”

Written on: 28/02/2013 by RBReading (1 review written)

Having used Optiplan once before we put them on our list this time and they came out top again. Marcia, a designer in Thatcham,worked with us to ensure we ended up with a design that looked great and worked for us.Although we had a good idea of an outline plan her knowledge and experience was invaluable when it came to appliances and measurements and the fine detail. The surveyou took us through all the steps and the fitters and electrician were excellent,taking time and trouble to keep us… Read Full Review

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★★★★☆

“Total Kitchen Refurbishment”

Written on: 24/01/2013

We looked at 6 other kitchen companies in the Camberley area and elected for Optiplan because of a previous reccommendation and also due to the confidence we developed in Neil, the Designer. It is essential that you do your homework on what you want, where you want it, what appliances you want and in what style of kitchen. You have to work with the Designer carefully and over a period of time to ensure that before work starts you all agree with the final design. If not, and you start… Read Full Review

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★★★★★

“Optiplan fantastic !”

Written on: 22/01/2013

From initial consultation to installation the process was seamless with Optiplan. Neil at the Camberley branch was brilliant,his design was great and just what we wanted.It was so easy to discuss a change of the design and ideas, you get all the time you need to ensure you make the right choices. You are given advice on appliances but not pressured to buy particular makes or models, you have the choice. The surveyor on his home visit came up with some all ideas about the type of cupboard doors… Read Full Review

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★★★☆☆

“Five Years down the line.....................”

Written on: 21/01/2013

Just thought I would put my point of view to this from another angle. We are now about five years since we had our kitchen fitted and yes, I still love the kitchen but the quality is not good. We did have to have several of the door fronts replaced early on - about a year after having the kitchen initially installed as they were peeling away. All of this was done - not without several emails, a great many phone calls and time off work for the job to be done. We were very pleased with it all… Read Full Review

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★★★★★

“Fabulous and stunning kitchen!”

Written on: 21/01/2013 by ECrossman (1 review written)

It took us months to not only decide on the kitchen supplier but also the design. We decided to go with Optiplan and Marcia in Thatcham, she had a great attention to detail and was incredibly patient with my never ending indecisivness. There are so many decisions to make and so many choices the whole experience was rather overwhelming at times, but Marcia was fantastic in guiding and helping me through each stage. She also did an immense amount of research on my behalf with regard to… Read Full Review

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★★★★★

“Committed staff, beautiful product.”

Written on: 21/01/2013 by HelenFranklin (1 review written)

I took in a mood board when I first met Marcia and soon realised that I had the privilege of being able to tap into the skills of a qualified interior designer. She had a passion and attention to detail that I had not experienced at any other kitchen provider. The range of units at Optiplan was also much better so to choose them was a no brainer. You get the feeling that Marcia and Sandy really care about their clients. Our fitter Paul was a lovely man and a true craftsman. Nothing was too much… Read Full Review

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★★★★★

“'Cool' and Modern”

Written on: 15/01/2013 by bestseller4 (1 review written)

We are delighted with our new kitchen. We were very pleased to find when we were looking that John Meaker was the designer at the Farnham branch of Optiplan. He was the designer of our kitchen 25 years ago and was very helpful and understanding of our needs at that time. Again his design of our kitchen is perfect for our needs. Incidently he also designed a kitchen for our daughter in her first home and when she moved house he planned an 'ideal' kitchen for her. We would recommend Optiplan… Read Full Review

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★★★★☆

“Worth that little extra.”

Written on: 15/01/2013 by lilactime (3 reviews written)

When we moved house 10 years ago we ran out of money before we could get anything better than cheap and cheerful into the kitchen. So 10 years on we decided to get something a little better. With a budget of around £10k we looked at Magnet, Wickes et al. We looked at a couple of independant suppliers as well. Optiplan (Swindon), really is on our doorstep so we popped in and started talking. We immediately got thefeel that this was where we wanted to spend our money. The upshot is we… Read Full Review

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★★★★★

“The Hatch Kitchen/Dining room remodel”

Written on: 11/01/2013 by malcolmhatch (1 review written)

From the outset both Neil and Vicki were very helpful and the review and changes that my wife and I made were never rushed but always considered and other alternatives discused. Even after the final design was completed any small alterations - which there a few - were accepted without any hasle and implimented immediately. The final survey was very detailed and helpful which lead to a fairly trouble free instalation. Having been involed in the construction industry I knew what could happen… Read Full Review

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