Optiplan Reviews - www.optiplankitchens.co.uk

★★★★★
4.7 / 5
301
94% of users recommend this
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★★★★★

“Fantastic New Kitchen”

Written on: 24/09/2015 by vqWood349 (1 review written)

I have recently had a new kitchen made and fitted by Optiplan Kitchens Windlesham, and I am absolutely over the moon with it. The finish and workmanship it excellant and far exceeded my expectation. The electricians where extremely efficient, clean and tidy. The fitter made an excellent job. I am particularly pleased with the eye level oven it has made such a difference. From start to finish all the staff had been very helpful… Read Full Review

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★★★★★

“Fabulous Kitchen”

Written on: 23/09/2015 by RobShaw00 (1 review written)

From the minute we walked into the Basingstoke showroom and were met by the person I dealt with we decided that Optiplan were going to be a great company to use. |He was brilliant in coming up with a new design for our kitchen and patiently took us through the different options and as we kept changing our minds. The fitter who installed the kitchen was a pleasure to have in the house and did a brilliant job and wanted to please us. I would have no problem at all in recommending Optiplan and ask… Read Full Review

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★★★★☆

“Love My Kitchen”

Written on: 19/09/2015

Optiplan at Nottcutts in Booker helped me turn my kitchen ideas into a wonderful reality. Alix expertly guided me, offering good ideas and solutions while being mindful of cost. She kept track of my many adjustments resulting in a smooth installation where everyone and everything mostly arrived when they should. Small problems were sorted out with good communications from the Installations department. I love my kitchen and can hardly believe the difference it has made to my home. I love the… Read Full Review

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★★★★★

“From Compost to a new kitchen”

Written on: 16/09/2015 by Jilikins (1 review written)

I visited my local Garden Centre to buy some potting compost! I found myself by the Optiplan Kitchen Showroom. There I met the person I dealt with . Her charming calm approach encouraged me to re think my kitchen..With her no pressure advice, I found myself planning a new kitchen. Life just got better. I was introduced to the builder, a surveyed then followed. With his expert advice and knowledge I made a few minor changes to the original plans. The paper work arrived. Every stage was… Read Full Review

Jilikins's Response to Jilikins's Review

Written on: 17/09/2015

Why have names changed from individuals to ocupations?? Why is my review not signed??

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Optiplancamberley's Response to Jilikins's Review

Written on: 25/09/2015

Thank you so much for your very kind review. Unfortunately the Review Centre does not allow for individuals names to be noted and edits it on your behalf. You can however note the actual showroom which provided this outstanding service you mention?

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★★★★★

“stylish”

Written on: 16/09/2015 by briefcase (1 review written)

We are extremely pleased with the planning and design of our kitchen and highly recommend anyone contemplating a new kitchen to contact Marcia at the Thatcham Garden Centre she is so helpful and knowledgable… Read Full Review

Marcia.at.thatcham's Response to briefcase's Review

Written on: 16/09/2015

Thank you so much for your kind words.
Marcia.

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★★★★★

“Fantastic new kitchen and utility”

Written on: 12/09/2015 by MartinTabard (1 review written)

From the very first meeting with John, the designer from Farnham, we knew we had found the right and best supplier. Everyone involved listened to what we wanted and delivered. The surveyors attention to detail and slight modifications ensured that the fitters job was relatively simple - but we have a very large kichen! The end result is a superb, easy to use, cook's and family kitchen with everything to hand and very sleek. We are delighted particularly with the hot water tap ( why did we ever… Read Full Review

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★★★★★

“Very impressive service!!”

Written on: 11/09/2015 by Surreyhillscars (1 review written)

I was just about to commit to a Kitchen in howdens when a local kitchen fitter recommended Optiplan in knaphill I dealt with a guy at Optiplan and was impressed with the service and advice I was given after negotiation there price was more competitive then howdens and was a better quality kitchen with thicker backboards unlike the thins ones that come with howdens kitchens. I will be recommending Optiplan and especially dealing with the person I dealt with was a pleasure. Kind regards … Read Full Review

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★★★★★

“Stylish, Beautiful and Practical”

Written on: 11/09/2015 by ClaireRW (1 review written)

We have been very impressed throughout: the helpful staff at the Twyford showroom, the initial design tailored to our requirements,the quality of the units and the professionalism of the fitting. We would definitely recomend Optiplan to anyone looking for a new kitchen. … Read Full Review

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★★★★★

“My wonderful new kitchen and utility room”

Written on: 10/09/2015 by LadyJaneC (1 review written)

From the start of the extremely knowledgeable and experienced designer to the Quartz worktops being fitted, Optiplan delivered a stress free, price competitive and wonderful service. The layout of my new kitchen and utility room has made this most important area of the house look modern, sleek and it definitely has the wow factor - even my accountant commented on how lovely it was! Even though I was dreading the upheaval, it actually was stress free and the fitter was very professional. I… Read Full Review

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★★★★★

“Dream Kitchen”

Written on: 10/09/2015 by dmmcff (1 review written)

I could not be happier with my new kitchen; Start to finish every aspect (incl aftercare) has been handled with the utmost professionalism. Optiplan exceeded my expectations of what was possible in the small area that I have. The designer and surveyor were very knowledgeable and were obviously experienced. The delivery was completed without a hitch even though it included manoeuvring a giant American style fridge around my narrow terrace house halls. The installation was completed to a very… Read Full Review

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★★★★★

“Superb service, tailored design, exceptional product”

Written on: 09/09/2015 by adambrownarb (1 review written)

Optiplan was recommended to us by family who had a fantastic experience with the company, from design all the way through to fitting. We met with MARCIA in Thatcham and she was a pleasure to deal with. Marcia actively listened to what we wanted and made design suggestions accordingly. She helped us to think about things slightly differently, but she always took the angle of the knowledgable advisor, rather than the pushy sales person. Marcia stood out in comparison to other kitchen… Read Full Review

Marcia.at.thatcham's Response to adambrownarb's Review

Written on: 09/09/2015

Thank you Mr and Mrs Brown, i can't wait to take a photo of the finished result.
Kind regards,
Marcia.

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★★★★★

“I wouldn't change a thing.”

Written on: 09/09/2015 by McElroy392 (1 review written)

The brief was a kitchen to suit all the family. My husband fancied a bar (lol) I am a keen cook and baker so it needed to be practical but we have two children with special needs. One of my sons has autism and so safety was a key point. The ovens are not hot to touch from the outside and the induction hob only works when the magnet is located, also the down draft extractor doubles as child block from the hob. Stops hands touching hot pans. Then there is my other son, who has severe Cerebral… Read Full Review

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★★★★★

“The wow factor!”

Written on: 09/09/2015 by croweacn (1 review written)

We looked at a large number of kitchen companies before deciding to go with Optiplan and are very pleased that we chose them. The kitchen looks amazing and we love it when our friends and neighbours come in and their reaction is 'wow!' We had an extension built in which to house our new kitchen, Optiplan were really helpful to our builder and electrician in giving detailed information as to where drainage, plumbing and electrics should be located which meant that when the kitchen came to be… Read Full Review

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★★★★★

“Excellent !!!”

Written on: 08/09/2015 by Smith1010 (1 review written)

We needed a kitchen designed and fitted quite quickly as we had just brought a new house, Optiplan made this process so easy for us as we literally explained what we wanted and they came up with the design, which we were more than happy with. They were very reassuring when we were deciding on the different work tops and moving appliances around as we weren't sure which should go where to maximise the space. We are very pleased with our new kitchen and would highly reccommend Optiplan… Read Full Review

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★★★★★

“Stress free planning!”

Written on: 08/09/2015 by MrsBCamberley (1 review written)

Having heard many horror stories about buying a new kitchen I was hesitant when I first popped into Optiplan in the garden centre, Windlesham. Immediately I was put at ease by their Salesman Bernard who explained their planning and installation process and then gave me an in depth tour of their showroom. As I had firmly decided on a white gloss kitchen I quickly found a door I loved and arranged for Bernard to visit my husband and I at home the following week. Together we worked on the best… Read Full Review

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★★★★★

“Optiplan in Camberley”

Written on: 07/09/2015 by miamireanu (1 review written)

Just wanted to say a big thank you for the Optiplan kitchen "experience" (Camberley)From start to finish the communication with yourselves having researched all the usual places as well as a few extortionate local showrooms, we came across your place, we were very impressed with the whole set up and got a lot of ideas from your Showroom (the best we have ever been to) and the staff were most helpful. We opted for an acrylic gloss kitchen with quarts worktop and delighted with the end result… Read Full Review

Optiplancamberley's Response to miamireanu's Review

Written on: 08/09/2015

Thank you so much for your very kind review. We're glad you are enjoying your new kitchen!

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★★★★★

“Simply The Best”

Written on: 31/08/2015 by Jones361 (1 review written)

I had my new extension built by separate contractors to house a new kitchen and from start to finish cannot express how refreshing and wonderful it is to have professionals who do what they say they are going to on the date and time they say they are going to and deliver over and above expectations .My mum in law had used Optiplan in Camberley and I had gone along with her at the design and planning stage so had the advantage of seeing first hand how it all happened .I was extremely… Read Full Review

Optiplancamberley's Comment

Written on: 08/09/2015

Thank you for your very kind review. We are glad that you are enjoying your new kitchen!

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★☆☆☆☆

“Awful”

Written on: 27/08/2015 by 48Anderson (1 review written)

It has been issue after issue since day 1. The showroom could get the plan right to the point cupboards were missing from the plan when the survey was done. Items were missing when the kitchen was delivered and some were damaged. It has taken months to get things resolved You have to pay 100% before delivery which means you little bargaining power when it goes wrong. It has taken months to resolve despite being told it is a priority. They do not make all their products hence cannot control… Read Full Review

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★★★★★

“Cant fault !”

Written on: 22/07/2015 by nickyjo (1 review written)

I recently ordered and had fitted a kitchen with appliances through Optiplans' Camberley showroom and from the initial 'fact finding' visit to the final completion was an enjoyable and stress free experience. Having nervously read reviews about other kitchen companies I went with my builders recommendation and visited the Camberley showroom which had lots of displays - They went out of their way to source the doors that i wanted and worked within my budget to come up with a plan which I was… Read Full Review

Optiplancamberley's Response to nickyjo's Review

Written on: 23/07/2015

Thank you so much for your very kind review. We hope you enjoy your new kitchen!

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★☆☆☆☆

“Not recommendable ”

Written on: 12/07/2015 by Walker6 (1 review written)

This is Optiplan : It started with the surveyor who got the plans wrong, not just 4 times submitted to us but with what was submitted to the Sn40ru. units arrived damaged and the wrong size. Months on after the date the kitchen was supposed to have been fitted, we have had more and more set backs, unacceptable products and promises of replacements being on urgent demand, which still means waiting weeks. The whole process has been disgusting and without apology until I asked for it. Even the… Read Full Review

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