Optiplan Reviews - www.optiplankitchens.co.uk

★★★★★
4.7 / 5
225
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★★★★★

“great design and service”

Written on: 18/06/2014

After chancing on an Optiplan showroom in Thatcham, with only a vague intention of replacing my old kitchen, I found a design I loved. I looked elsewhere only to confirm that the quality of construction and standard of finish offered by Optiplan far exceed competitors. From our first meeting I had every confidence in Marcia Macgregor, who was sympathetic to my personal requirements and suggested a design that suits my needs and my living space perfectly. Optiplan kept to their time schedule… Read Full Review

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★★★★★

“workmanship and site supervision”

Written on: 12/06/2014 by blHead16 (1 review written)

The Camberley branch helped us with the overall design, afterwards the company surveyor visited us and carried out a full survey The Camberely branch advised us on the type of units and worktops would suit our kitchen size. They also advised on the contractor to strip out the kitchen and prepare the walls ready for the new units. We also required new flooring and the branch put us in touch with a flooring company they used for the last 20 years. However, once works commenced I acted as the… Read Full Review

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★★★★★

“Optiplan Kitchen (Thatcham)”

Written on: 28/04/2014 by IanandJan (1 review written)

Having stumbled upon Optiplan at the Thatcham Garden Centre quite by chance, this proved to a real gem. MARCIA listened to what we wanted and made suggestions that other companies failed to see were even a possibility. The Surveyor was precise and spot on. Even the delivery drivers we courteous, careful and professional. The fitters, DARREN and MARTIN were truly skilled craftsmen who created our 'artist impression' into the functional reality. We cannot fault Optiplan; everything happened as it… Read Full Review

Thatcham3's Response to IanandJan's Review

Written on: 13/05/2014

Happy to help Mr and Mrs Quelch,
Kind regards,
Marcia (Thatcham Optiplan)

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★★★★★

“Exceptional Service and a quality kitchen at a fair price”

Written on: 22/04/2014 by PouyanZ (1 review written)

I bought a kitchen from Optiplan in Knaphill. The Salesman went out of his way to understand our requirements and to guide us through the various options available to us. If you are after a truly tailored service, with a professional approach, I would highly recommend you get in touch with them. We are extremely pleased with the final product, and cannot believe we were able to purchase such a high quality kitchen, at a reasonable price… Read Full Review

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★★★★★

“Great service from Camberley optiplan”

Written on: 15/04/2014

Bought my kitchen fron camberley optiplan. Very happy with the service provided right from the initial consultation to installation. At point of consultation the sales advisor had some great ideas that other companies did not suggest and this made a real difference to the design of the kitchen. Happy with the overall price. I think people will be surprised at the prices Optiplan can do compared to some other less quality kitchens from the competition. Installation was easy and quick with… Read Full Review

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★★★☆☆

“Still having installation. Not going great”

Written on: 13/04/2014 by 256Ortega (1 review written)

The sales process was good and, as others have said, the designer really listened. We were sent a visual impression, although he didn't seem able to produce them on site, and where we made changes a new impression wasn't produced - so it was different to the final plan. We were also disappointed that, after spending a significant amount of money, no samples of chosen cupboard or work surface finish were provided. So in choosing other finishes we had to keep going backwards and forwards to the… Read Full Review

Bdeasy's Comment

Written on: 18/06/2014

I am sorry to hear you were unhappy initially with your installation, but I am pleased to hear that the issues have now been resolved to your satisfaction
Bernard Deasy
Managing Director

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★★★★★

“A pleasing experience”

Written on: 10/04/2014

We had a new kitchen designed and fitted by Optiplan at the end 2013. From the initial contact through to the completion of the works we were more than satisfied with the service provided by Optiplan and the quality of the products. There were issues, for example a broken sink and other minor snags, along the way. However, Optiplan were able to resolve all of these issues to our satisfaction. In parallel to the kitchen re-fit, we had a kitchen extension completed by another company. Our… Read Full Review

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★★★★★

“Exceptionally happy with our new kitchen from Optiplan”

Written on: 09/04/2014 by Howard1954 (1 review written)

From the moment I walked through the Camberley showroom door until the moment the final kitchen door was hung, I recieved a quality, proffesional and freindly service from Neil, Vicky and the team at installation. Everything from understanding the design we wanted to achieve to the actual instillation, it went more smoothly than we could possibly of hoped for. I would strongly recommend Optiplan and especially the Camberley branch. Because of the way it was managed from start to finish I found… Read Full Review

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★★★★★

“Two happy and satisfied customers”

Written on: 08/04/2014 by CherylWayne (1 review written)

Optiplan were a pleasure to deal with. There was no hard sell, just very helpful, ensuring we had just what we wanted. The units were of a high quality and were professionally installed We would not hesitate to recommend them… Read Full Review

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★★★★★

“A trouble free service ”

Written on: 05/04/2014 by 304Whalen (1 review written)

After three months of looking at kitchens and being pestered by sales people it was a joy to come across Optiplan at Camberley, We both felt that for the first time the designer really listened to what we wanted from our new kitchen, once Neil took on board all our ideas he pointed out some things we had not considered, he then made some very clever design suggestions most of which we used in the final design. He then left us to make up our mind in peace and at no time pestered us for a… Read Full Review

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★★★★★

“THE PERFECT KITCHEN FROM OPTIPLAN OF CAMBERLEY”

Written on: 03/04/2014 by junerhussey (1 review written)

I obtained other plans for my difficult kitchen but Optiplan of CAMBERLEY came up with a unique design that none of the others did and I was delighted with it. Subsequently the whole team of people who installed my new kitchen proved what an excellent company this is. Everyone was so helpful and made a wonderful job of everything. I could not be more pleased with the quality of both the units and the people involved and I would not hesitate to recommend them to anyone who wants a perfect… Read Full Review

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★★★★☆

“New Kitchen ”

Written on: 26/03/2014 by Haylee51 (1 review written)

Optiplan Knaphill provided exceptional customer service - some of the best that I have ever experienced as well as providing a competative quote, which afforded us a fantastic new kitchen. The design and delivery was all about us and everything was about us and what we wanted and how it could be delivered within our budget The only slight down side was that it was supply only and we have a slight issue with one part and getting someone to take ownership has been (and continues to be… Read Full Review

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★★★★☆

“Quality kitchen at a fair price”

Written on: 24/03/2014 by Mike_Kelly (1 review written)

We ordered our new kitchen from Optiplan's showroom in Wimborne. Their resident designer came up with a great design and made some good suggestions for things that we hadn't thought of. They produced a great artists impression of the kitchen and came up with what we felt was a fair price for a quality product. The on-site survey was completed when promised and Optiplan were also flexible in changing our installation date to fit the changing schedule caused by our building work. The installation… Read Full Review

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★★★★☆

“New Optiplan kitchen in Crowthorne”

Written on: 19/03/2014 by BobCrowthorne (1 review written)

Well,I finally got around to fitting a new kitchen after living with my 1970s retro kitchen for 19 years. As I intended to do all the building work myself I waited until I retired from full time employment before embarking on the project. This turned out to be a good plan as there was a considerable amount of work to do, much more than I would have wanted to do in my spare time. I had looked at a number of kitchen manufacturers over the previous few months, but Optiplan was recommended by… Read Full Review

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★★★★★

“Over the moon with my kitchen thanks optiplan of thatcham.”

Written on: 18/03/2014 by Janianne (1 review written)

I needed a new kitchen but where to go. I went to optiplan in thatcham,and very glad I did. The service and workmanship is faultless The kitchen good quality and looks great I had lots of help right from the start as there was so much choice,was given good advice and assistance. Everything went smoothly and quickly. Can't fault it at all,highly recommend. Am so pleased with the whole thing. … Read Full Review

Thatcham3's Response to Janianne's Review

Written on: 18/03/2014

You're welcome Mrs Allen,
Kind regards,
Marcia (Thatcham Optiplan)

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★★★★★

“Optiplan Kitchens Camberley Reccommended”

Written on: 15/03/2014 by sandhurst1997 (1 review written)

I cannot recommend Optiplan Camberley enough. We approached at least 5 other companies and Optiplan was the only one to reply and on hind sight I'm thankful this was the case. From design to completion,they were was always on hand to assist. There were a few little issues, but the Optiplans aftercare service, again cannot be faulted. They came out on several occasions to put right any issues and never questioned anything. From paying our initial deposit, it was almost two years before the… Read Full Review

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★★★★★

“Kitchen fitted in new build”

Written on: 13/03/2014 by AlyviaOlson250 (1 review written)

This is the second time we have used Optiplan to fit our kitchen. Our previous kitchen looked as good after 10 years of use as the day it was fitted. None of the doors/drawers had dropped,and the original appliances had not presented any issues. This is why we approached Optiplan to instal the kitchen in our new build. On both occasions we received excellent service and were very happy with the quality of the installation and the advise we received in the design phase which enhanced the… Read Full Review

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★★★★★

“Gorgeous kitchen, Brilliant Service, Would Highly...”

Written on: 04/03/2014 by MWoodward (1 review written)

We purchased our kitchen from Optiplan Reading and Pam Watts helped us all the way through the process. Pam was an absolute star and listened to everything we said and gave us lots of great options and ideas to create the overall look and feel we wanted. Pam walked through all the details of the design with us so everything felt so personal and just to our taste. Pam was always soenthusiastic and positive and made the whole experience really exciting. The kitchen arrived promptly and was in… Read Full Review

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★★★★★

“A satisfied customer”

Written on: 27/02/2014 by john-jack (1 review written)

We are extremely pleased with our finished kitchen which was designed and co-ordinated by the Camberley office. Key elements were: Friendly and understanding help when the design was being planned Monitoring progress throughout the weeks it took to complete When there was a problem it was dealt with very quickly and we were given a quick response On reflection , it is very stressful living for at least 3weeks without a kitchen as for most families it is a huge upheaval when it is the most used… Read Full Review

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★★★★★

“A Very Pleasant Experience”

Written on: 23/02/2014 by A1Jan (1 review written)

When I consulted the Camberley branch of Optiplan Kitchens I was delighted at the helpful attitudes of the staff. Nothing was too much trouble and I was given really useful advice with particular reference to my troublesome corner cupboard areas. My own wishes about other aspects of the kitchen design were carried out and the end result is that I am totally thrilled with my new kitchen. All this was accomplished within a few weeks and the actual fitting of the kitchen was expertly done with no… Read Full Review

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