Optiplan Reviews - www.optiplankitchens.co.uk

★★★★★
4.6 / 5
313
93% of users recommend this
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★★★☆☆

“No frills service ”

Written on: 03/10/2015 by Cassie386 (1 review written)

I recently had my kitchen and utility room remodelled with Optiplan. I am pleased with the final finish but a bit disappointed that the units are really easy to damage. I already have chips and scratches on a couple of the untis. The fitter has supplies paint to cover it up but its hard to swallow after spending a large amount of money for everything. The service with this company is ok. I wouldn't say amazing but the job gets completed without any frills or follow up etc. I have had to chase… Read Full Review

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★★★★★

“Trouble free kitchen installation”

Written on: 01/10/2015 by JadenLamb (1 review written)

We recently had a kitchen installed which was purchased through the Camberley branch of Optiplan Kitchens. From the thorough and informative design service we received from the showroom manager to the hassle free installation of the kitchen, I can actually say it was a pleasurable experience-something to be honest I had been dreading to even contemplate. You are allocated someone to look after your install in Swindon but I always found the showroom more than happy to address any issues on my… Read Full Review

Optiplancamberley's Comment

Written on: 02/10/2015

Thank you so much for your very kind review. We're glad you're happy with us!

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★★★★★

“That's what I call a job well done!!”

Written on: 01/10/2015 by 162Hayden (1 review written)

Recently decide to splash out & order a new kitchen from the Camberley showroom of Optiplan Kitchens. The staff were extremely helpful in going through all my options which included an "Island", (Something I had not considered), but in hindsight worked well. All the units were of a very high standard & I'm normally quite a complainer but I have to say that I would have no hesitation in recommending these chaps to anyone who is looking for a new kitchen!… Read Full Review

Optiplancamberley's Comment

Written on: 01/10/2015

Thank you so much for your very kind review. We're glad we could help! Optiplan Camberley

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★★★★★

“Simply superb service”

Written on: 30/09/2015 by Tori254 (1 review written)

I had an Optiplan kitchen installed a while ago through the Twyford showroom and felt I must write a glowing review. From the initial design (that perfectly matched my requirements) through the survey and fitting the whole experience was made so easy by all of the professional staff I met. I would thoroughly recommend this Company to friends and family, in fact I have already done this!!… Read Full Review

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★★★★☆

“Fabulous Kitchen”

Written on: 30/09/2015 by avBaker413 (1 review written)

Really delighted with our Optiplan kitchen and utility room. Staff at Twyford store were really helpful with design and product suggestions. Fitting was quick and efficient.Had lots of compliments about the finished kitchen… Read Full Review

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★★★★★

“ manager Octiplan Twyford”

Written on: 30/09/2015 by Bellxs1969 (1 review written)

We have now purchased two kitchens and we are delighted , with both they look beautiful stylish and practical The service was excellent they finish the job very much in time the installation was as they promise Over all we will recommend Optiplan Twyford to our friends… Read Full Review

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★★★★★

“Happy customer for the 2nd time”

Written on: 29/09/2015 by MrandMrsDavys (1 review written)

I came back for an Optiplan kitchen for a 2nd time, as I was so pleased with the first kitchen put in 18 years ago. The workmanship was excellent, they are so careful, with existing and new units. At the end of the day the place was left immaculately. This is all due to the tremendous help we had from MARCIA at the Thatcham office, that helped us achieve our ultimate kitchen. I would highly recommend anybody to go and visit her for their dream kitchen. Aftersales service is excellent as well… Read Full Review

Marcia.at.thatcham's Response to MrandMrsDavys's Review

Written on: 29/09/2015

Thank you for your lovely review Mr and Mrs Davys, i'm glad you're happy.
Kind regards,
Marcia - Thatcham Optiplan

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★★★★★

“My New Kitchen”

Written on: 29/09/2015 by Terrence442 (1 review written)

I went to the Twyford Showroom and had a look at some kitchens and was very impressed with the look and quality, the girls were very helpful and patient and after a while we decided that we would book an onsite design with Ilona, who was so helpful and polite and did us a great initial design. Brendan did our survey and he was very helpful and nothing was too much trouble. The service we received was very professional,prompt and to our liking. The whole process has been hassle free and all the… Read Full Review

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★★★★★

“Great design service”

Written on: 27/09/2015 by interiorbuilder (1 review written)

He never fails to deliver a great design for us. We develop numerous projects every year and are not only very keen to keep using them but would not fail to recommend Optiplan to all other clients. Prompt design, in depth understanding of our requirements and the man is a chef of old to boot so forget triangles and be secure in knowing he understands you and your needs in the kitchen. If you need a referral please don't hesitate to call us. … Read Full Review

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★★★★☆

“Overall a positive experience”

Written on: 27/09/2015 by NGL123 (1 review written)

The customer service was excellent - from Ilona Shields in the Sales team to the person I dealt with in the Customer Support team. However, there were many issues with the kitchen which required resolution and it was not finished anywhere near on time.the ladies I dealt with   were fantastic and together we resolved the long snag list but this was not an efficient use of anyone's time. Perhaps we were just unlucky. I would recommend the team to anyone and the finished product looks good… Read Full Review

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★★★★★

“Great advice and very flexible approacj”

Written on: 26/09/2015 by Mueller36 (1 review written)

I bought an Optiplan kitchen two years ago from the Twyford branch and can only say that the service I received was excellent. They were very flexible and listened to my requirements, even when I changed my mind, nothing was too much trouble. The quality is excellent, and I am now expanding my kitchen while still using the old units, and I am delighted that the product continuity allows me to do this. I have also recommended Optiplan Twyford to my daughter who also bought a kitchen from them… Read Full Review

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★★★★★

“I would highly recommend Optiplan”

Written on: 25/09/2015

I had a great experience working with Optiplan throughout the planning and installation of my new kitchen. I found the whole team I dealt with extremely helpful and professional. I had gone through a number of quotes and visits from other companies, which were often far too time consuming and in some cases I felt too expensive for my size of kitchen. During my first home visit with the Optiplan designer, I was given different ideas and suggestions and we planned the kitchen together which… Read Full Review

Ilonashields's Comment

Written on: 23/10/2015

Thank you so much for your kind words and I am delighted that you are happy with your kitchen,
Kind regards,

Ilona Shields, Twyford

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★★★★★

“Fantastic New Kitchen”

Written on: 24/09/2015 by vqWood349 (1 review written)

I have recently had a new kitchen made and fitted by Optiplan Kitchens Windlesham, and I am absolutely over the moon with it. The finish and workmanship it excellant and far exceeded my expectation. The electricians where extremely efficient, clean and tidy. The fitter made an excellent job. I am particularly pleased with the eye level oven it has made such a difference. From start to finish all the staff had been very helpful… Read Full Review

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★★★★★

“Fabulous Kitchen”

Written on: 23/09/2015 by RobShaw00 (1 review written)

From the minute we walked into the Basingstoke showroom and were met by the person I dealt with we decided that Optiplan were going to be a great company to use. |He was brilliant in coming up with a new design for our kitchen and patiently took us through the different options and as we kept changing our minds. The fitter who installed the kitchen was a pleasure to have in the house and did a brilliant job and wanted to please us. I would have no problem at all in recommending Optiplan and ask… Read Full Review

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★★★★☆

“Love My Kitchen”

Written on: 19/09/2015

Optiplan at Nottcutts in Booker helped me turn my kitchen ideas into a wonderful reality. Alix expertly guided me, offering good ideas and solutions while being mindful of cost. She kept track of my many adjustments resulting in a smooth installation where everyone and everything mostly arrived when they should. Small problems were sorted out with good communications from the Installations department. I love my kitchen and can hardly believe the difference it has made to my home. I love the… Read Full Review

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★★★★★

“From Compost to a new kitchen”

Written on: 16/09/2015 by Jilikins (1 review written)

I visited my local Garden Centre to buy some potting compost! I found myself by the Optiplan Kitchen Showroom. There I met the person I dealt with . Her charming calm approach encouraged me to re think my kitchen..With her no pressure advice, I found myself planning a new kitchen. Life just got better. I was introduced to the builder, a surveyed then followed. With his expert advice and knowledge I made a few minor changes to the original plans. The paper work arrived. Every stage was… Read Full Review

Jilikins's Response to Jilikins's Review

Written on: 17/09/2015

Why have names changed from individuals to ocupations?? Why is my review not signed??

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Optiplancamberley's Response to Jilikins's Review

Written on: 25/09/2015

Thank you so much for your very kind review. Unfortunately the Review Centre does not allow for individuals names to be noted and edits it on your behalf. You can however note the actual showroom which provided this outstanding service you mention?

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★★★★★

“stylish”

Written on: 16/09/2015 by briefcase (1 review written)

We are extremely pleased with the planning and design of our kitchen and highly recommend anyone contemplating a new kitchen to contact Marcia at the Thatcham Garden Centre she is so helpful and knowledgable… Read Full Review

Marcia.at.thatcham's Response to briefcase's Review

Written on: 16/09/2015

Thank you so much for your kind words.
Marcia.

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★★★★★

“Fantastic new kitchen and utility”

Written on: 12/09/2015 by MartinTabard (1 review written)

From the very first meeting with John, the designer from Farnham, we knew we had found the right and best supplier. Everyone involved listened to what we wanted and delivered. The surveyors attention to detail and slight modifications ensured that the fitters job was relatively simple - but we have a very large kichen! The end result is a superb, easy to use, cook's and family kitchen with everything to hand and very sleek. We are delighted particularly with the hot water tap ( why did we ever… Read Full Review

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★★★★★

“Very impressive service!!”

Written on: 11/09/2015 by Surreyhillscars (1 review written)

I was just about to commit to a Kitchen in howdens when a local kitchen fitter recommended Optiplan in knaphill I dealt with a guy at Optiplan and was impressed with the service and advice I was given after negotiation there price was more competitive then howdens and was a better quality kitchen with thicker backboards unlike the thins ones that come with howdens kitchens. I will be recommending Optiplan and especially dealing with the person I dealt with was a pleasure. Kind regards … Read Full Review

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★★★★★

“Stylish, Beautiful and Practical”

Written on: 11/09/2015 by ClaireRW (1 review written)

We have been very impressed throughout: the helpful staff at the Twyford showroom, the initial design tailored to our requirements,the quality of the units and the professionalism of the fitting. We would definitely recomend Optiplan to anyone looking for a new kitchen. … Read Full Review

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