Optiplan Reviews - www.optiplankitchens.co.uk

Click here if this is your business
★★★★★
4.7 / 5
96% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Optiplan - www.optiplankitchens.co.uk - Ask a question now

Media Gallery for Optiplan - www.optiplankitchens.co.uk

Optiplan - www.optiplankitchens.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“extremely pleased result”

Written on: 26/07/2013 by vatan1951 (1 review written)

after several visits and quotes from other kitchen companies, I thought I would shelve the idea of having a new kitchen. But I gave it one last go. Optiplan in Thatcham Garden Centre. Marcia guided me and made suggestions and help me where I was unsure. She was extremely professional and I know have a beautiful kitchen. I can't praised her enough. Also the fit was quick, clean and professional… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“A great experience”

Written on: 26/07/2013 by IJKIJK (1 review written)

We visited the Knaphill showroom in October 2012 (after driving past it for many years) and were pleasantly surprised by the number of displays they had. We had intended to obtain a price from Optiplan (expecting them to be too expensive) so we could benchmark with other companies. The salesman was great to deal with giving us a rough price after a 45 minute session which was less than we had expected (and lower than Magnet) so we returned for 2 hour session whilst plans were drawn up and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Complete kitchen refit, size about 3 x 4 metres”

Written on: 23/07/2013 by Gedarulah (1 review written)

We settled on Optiplan to do the refit after several unsatisfactory visits to other companies. The Knaphill showroom is the nearest to where we live. Everything went smoothly from start to finish. Gary did a site visit to check the layout and then we went to the showroom where he drew a provisional design and discussed various options and prices. Both design and cost were satisfactory so the surveyor came to take detaile and accurate measurements and we fixed a date for the work to be done… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Professional Service to the highest quality”

Written on: 23/07/2013 by dunk_uk (2 reviews written)

Having looked at a number of vendors to replace our ageing kitchen I can easily say that Optiplan were head and shoulders above the rest of the competition. From the excellent personel design service to the smooth delivery and installation the overall experience has been great. We used the Camberley branch of Optiplan and will say that the design service we recieved form Neil was second to none and the support and assistance from Vicky also great. They were both very accomodating and when we… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“New Kitchen Fit”

Written on: 17/07/2013

We were delighted with the whole experience received from Optiplan, Knaphill and our advisor, from initial consultation, through planning and design, fitting and after service. The showroom offers a wide selection of kitchen designs and ideas and together with his experience and assistance, the whole process was extremely easy. We had been recommended to use them by family, who had previously used them, and we were not disappointed. Our fitter was very professional and did a superb job. We… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Need a new kitchen - getting it right”

Written on: 11/07/2013 by sidsim58 (1 review written)

After having approached another kitchen supplier with limited success, I dropped into the local branch of Optiplan in Camberley, with some thoughts and ideas of what I wanted to do, but not sure how to go about it. I walked through the plans with Neil who was very helpful and spend an hour of his time (un pressured) of going through what was possible and what was not, and what worked best from his experience, right down to some of the smallest design detail. Following the site visit, where… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“New kitchen in Tadworth”

Written on: 06/07/2013 by GilesMGuthrie (1 review written)

Neil and his wife,Vicki,we're extremely helpful and patient while we were choosing our new kitchen.However we were slightly disappointed that we heard nothing from him during the fitting which took 8 weeks.There were weeks when someone was here for only one day in the whole week which was rather frustrating and we did feel that we were somewhat low priority with the builder and co-ordination.This was probably due to the fact that we were in Tadworth and therefore out of the local area… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Hassle free, pleasure to use”

Written on: 06/07/2013 by lambja (2 reviews written)

From the start to end we had an excellent experience, hassle free. The designer Gareth from Wokingham branch was very knowledgeable and made excellent recommendations and guided us through the design process, He made recommendations where we couldn't quite decide or weren't sure. The Kitchen was ready and delivered for installation, the delivery was easy and hassle free to arrange. The installation went very smoothly with different trades working together to gain access, with no need for us to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Dealt with Optiplan in Camberly always Patient and...”

Written on: 04/07/2013 by Tiffytoo (1 review written)

Dealt with Optiplan in Camberly always Patient and helpful, it took us ages to decide what we wanted and to then to be ready for installation. The fitter was excellent and we are enjoying our kitchen… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Stunning New Kitchen”

Written on: 04/07/2013 by JCurtis (1 review written)

As part of a major renovation we needed to install a new kitchen. As with most projects this was a central part of the overall development. We had previously used other companies (which we were very happy with) but Optiplan was recommended by several friends and builders. We visited the Camberley branch and spoke with Neil Powell the branch manager. Right from the first contact Neil and his team provided excellent service. I already had strong ideas about what we wanted and the general… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Total refit of a 4x 3 metre kitchen”

Written on: 20/06/2013

Having visited Optiplan, after unsatisfactory visits to other potential companies, the whole procedure went very well from start to finish. The design was optimal for the fairly small amount of space available, the surveyor was accurate and all the trades turned up when expected and did a good job. The fitter (Piers Thornton) was excellent. He was capable, competent and flexible and dealt well with any unforeseen issues that arose. All the trades worked well together and the electrician… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Outstanding Customer Services”

Written on: 19/06/2013 by cibarker (1 review written)

We love our new kitchen...from the very start when we began the design phase with the designer (Optiplan Knaphill), it was apparent that this company was different; the customer really is important - central to the process in fact - and we felt that he genuinely listened to us and produced a design that we were over the moon with. Due to the fact that we designed the kitchen in advance of building an extension, there was considerable delay between design and installation. This was not a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“New Kitchen - Very Pleased”

Written on: 09/06/2013 by sidsim99 (1 review written)

Very easy to do business with and get the design right. Took the time to listen to the client, walk through it, and then make suggested modifications which improved the over all outcome. Good job… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Basingstoke Optiplan”

Written on: 24/05/2013 by JasKhat (1 review written)

We were looking for a complete redesign of the kitchen, starting from scratch. The design, quote and installation were all performed by Optiplan Basingstoke. The person who did the design, survey and quotation and put in a lot of time and effort (which we appreciate) going through a plethora of options so that we ended up with a design that was the right balance of style and cost for us. They did a great job of sorting out our queries and made sure everything ran smoothly with the installation… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“let down”

Written on: 22/05/2013 by danielorme (1 review written)

our fitter and electrician have been great,however optiplans fitting department and "project manager" has gone very quiet. our tiler decided the walls had to be skimmed so did not continue with the job,upon multiple tilers stating they were fine,in addition to optiplans tiler changing his quote 4 times,installations basicly has left us with a completely untiled kitchen. we are left with a half a new kitchen whilst we wait for tiling and the following to be sorted: wrong door in cupboard wrong… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Danielorme's Response to danielorme's Review

Written on: 28/05/2013

optiplan promise the items incorrectly ordered are now on the way and will be sorted this week,i await this and will comment once my kitchen is complete. i am however,i am over £50 down as a result of having to pay a tiler for something that i was told didnt need doing and i therefore hadnt budgeted for. sorry optiplan but my review is just,amendements arnt allowed here so ill update,but fact remains i am out of pocket to the original contract quote agreed,so im still unhappy.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Kitchen and utility”

Written on: 15/05/2013 by Lizziecrab (1 review written)

We saw Pam at Optiplan in Reading and felt immediately comfortable and in safe hands. The whole process was slick, stress free and we have now got an amazing kitchen and a lovely utility room too. We were living in a caravan whilst the renovation work was done over the winter. I had to keep moving back the installation date because of the bad weather but there was never a problem. There was always a cheerful, helpful voice at the end of the phone. I shall recommend Optiplan to all my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Our new modern kitchen ”

Written on: 07/05/2013

We had some very specific kitchen requirements (solid wood, handleless with curves!) & our Sales consultant built an excellent relationship with us & over a few months turned our dreams into reality. There were almost too many options & it was important for us to make sure we got it right. He was extremely patient & took time to explore all potential possibilities until we were happy. We were under no illusions about the massive upheaval for us but Optiplan had a good work schedule & we were… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Kitchen Makeover”

Written on: 26/04/2013

Optiplan Camberley recently orchestrated an overhaul on our kitchen. The end product exceeded our expectations and we were very impressed with the various "trade personnel" associated with the work. All tradesmen were on time, cleared up after each operation and worked on occaision long hours. Although the price was a little high, (our own choice) we ended up feeling we had good value for money. Wouldb have no hesitation in recommending to others. Many thaks for a job well done!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“My stunning kitchen/utility designed by Marcia Macgregor”

Written on: 26/04/2013 by Tarnyasherwood (1 review written)

I stumbled upon Optiplan when visiting the garden centre at Thatcham. I met a member of the team who was to become my designer, and immediately felt at ease and confident that she would deliver the kitchen of my dreams. We sat and chatted and looked at ways of incorporating all the things I required along with Marcia's ideas of how to put them together in a stylish way. I also approached another local quality kitchen company with the same list of wants/ needs. I received two sets of drawings… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Best deal by far”

Written on: 18/03/2013

A flood in the kitchen gave an unexpected opportunity to upgrade the it. Having checked with three local suppliers (one of whom had done an excellent job in refitting our bathrooms) we were in no doubt that Optiplan seemed by far the best option. Now that the kitchen is fitted we are delighted with our choice. The units are excellent quality, the fitting was quick and efficient and the finished item looks every bit as good as we'd hoped. The whole Optiplan team were very professional… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview