Optiplan Reviews - www.optiplankitchens.co.uk

★★★★★
4.7 / 5
306
93.8% of users recommend this
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★★★★★

“My New Kitchen”

Written on: 29/09/2015 by Terrence442 (1 review written)

I went to the Twyford Showroom and had a look at some kitchens and was very impressed with the look and quality, the girls were very helpful and patient and after a while we decided that we would book an onsite design with Ilona, who was so helpful and polite and did us a great initial design. Brendan did our survey and he was very helpful and nothing was too much trouble. The service we received was very professional,prompt and to our liking. The whole process has been hassle free and all the… Read Full Review

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★★★★★

“Great design service”

Written on: 27/09/2015 by interiorbuilder (1 review written)

He never fails to deliver a great design for us. We develop numerous projects every year and are not only very keen to keep using them but would not fail to recommend Optiplan to all other clients. Prompt design, in depth understanding of our requirements and the man is a chef of old to boot so forget triangles and be secure in knowing he understands you and your needs in the kitchen. If you need a referral please don't hesitate to call us. … Read Full Review

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★★★★☆

“Overall a positive experience”

Written on: 27/09/2015 by NGL123 (1 review written)

The customer service was excellent - from Ilona Shields in the Sales team to the person I dealt with in the Customer Support team. However, there were many issues with the kitchen which required resolution and it was not finished anywhere near on time.the ladies I dealt with   were fantastic and together we resolved the long snag list but this was not an efficient use of anyone's time. Perhaps we were just unlucky. I would recommend the team to anyone and the finished product looks good… Read Full Review

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★★★★★

“Great advice and very flexible approacj”

Written on: 26/09/2015 by Mueller36 (1 review written)

I bought an Optiplan kitchen two years ago from the Twyford branch and can only say that the service I received was excellent. They were very flexible and listened to my requirements, even when I changed my mind, nothing was too much trouble. The quality is excellent, and I am now expanding my kitchen while still using the old units, and I am delighted that the product continuity allows me to do this. I have also recommended Optiplan Twyford to my daughter who also bought a kitchen from them… Read Full Review

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★★★★★

“I would highly recommend Optiplan”

Written on: 25/09/2015

I had a great experience working with Optiplan throughout the planning and installation of my new kitchen. I found the whole team I dealt with extremely helpful and professional. I had gone through a number of quotes and visits from other companies, which were often far too time consuming and in some cases I felt too expensive for my size of kitchen. During my first home visit with the Optiplan designer, I was given different ideas and suggestions and we planned the kitchen together which… Read Full Review

Ilonashields's Comment

Written on: 23/10/2015

Thank you so much for your kind words and I am delighted that you are happy with your kitchen,
Kind regards,

Ilona Shields, Twyford

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★★★★★

“Fantastic New Kitchen”

Written on: 24/09/2015 by vqWood349 (1 review written)

I have recently had a new kitchen made and fitted by Optiplan Kitchens Windlesham, and I am absolutely over the moon with it. The finish and workmanship it excellant and far exceeded my expectation. The electricians where extremely efficient, clean and tidy. The fitter made an excellent job. I am particularly pleased with the eye level oven it has made such a difference. From start to finish all the staff had been very helpful… Read Full Review

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★★★★★

“Fabulous Kitchen”

Written on: 23/09/2015 by RobShaw00 (1 review written)

From the minute we walked into the Basingstoke showroom and were met by the person I dealt with we decided that Optiplan were going to be a great company to use. |He was brilliant in coming up with a new design for our kitchen and patiently took us through the different options and as we kept changing our minds. The fitter who installed the kitchen was a pleasure to have in the house and did a brilliant job and wanted to please us. I would have no problem at all in recommending Optiplan and ask… Read Full Review

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★★★★☆

“Love My Kitchen”

Written on: 19/09/2015

Optiplan at Nottcutts in Booker helped me turn my kitchen ideas into a wonderful reality. Alix expertly guided me, offering good ideas and solutions while being mindful of cost. She kept track of my many adjustments resulting in a smooth installation where everyone and everything mostly arrived when they should. Small problems were sorted out with good communications from the Installations department. I love my kitchen and can hardly believe the difference it has made to my home. I love the… Read Full Review

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★★★★★

“From Compost to a new kitchen”

Written on: 16/09/2015 by Jilikins (1 review written)

I visited my local Garden Centre to buy some potting compost! I found myself by the Optiplan Kitchen Showroom. There I met the person I dealt with . Her charming calm approach encouraged me to re think my kitchen..With her no pressure advice, I found myself planning a new kitchen. Life just got better. I was introduced to the builder, a surveyed then followed. With his expert advice and knowledge I made a few minor changes to the original plans. The paper work arrived. Every stage was… Read Full Review

Jilikins's Response to Jilikins's Review

Written on: 17/09/2015

Why have names changed from individuals to ocupations?? Why is my review not signed??

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Optiplancamberley's Response to Jilikins's Review

Written on: 25/09/2015

Thank you so much for your very kind review. Unfortunately the Review Centre does not allow for individuals names to be noted and edits it on your behalf. You can however note the actual showroom which provided this outstanding service you mention?

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★★★★★

“stylish”

Written on: 16/09/2015 by briefcase (1 review written)

We are extremely pleased with the planning and design of our kitchen and highly recommend anyone contemplating a new kitchen to contact Marcia at the Thatcham Garden Centre she is so helpful and knowledgable… Read Full Review

Marcia.at.thatcham's Response to briefcase's Review

Written on: 16/09/2015

Thank you so much for your kind words.
Marcia.

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★★★★★

“Fantastic new kitchen and utility”

Written on: 12/09/2015 by MartinTabard (1 review written)

From the very first meeting with John, the designer from Farnham, we knew we had found the right and best supplier. Everyone involved listened to what we wanted and delivered. The surveyors attention to detail and slight modifications ensured that the fitters job was relatively simple - but we have a very large kichen! The end result is a superb, easy to use, cook's and family kitchen with everything to hand and very sleek. We are delighted particularly with the hot water tap ( why did we ever… Read Full Review

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★★★★★

“Very impressive service!!”

Written on: 11/09/2015 by Surreyhillscars (1 review written)

I was just about to commit to a Kitchen in howdens when a local kitchen fitter recommended Optiplan in knaphill I dealt with a guy at Optiplan and was impressed with the service and advice I was given after negotiation there price was more competitive then howdens and was a better quality kitchen with thicker backboards unlike the thins ones that come with howdens kitchens. I will be recommending Optiplan and especially dealing with the person I dealt with was a pleasure. Kind regards … Read Full Review

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★★★★★

“Stylish, Beautiful and Practical”

Written on: 11/09/2015 by ClaireRW (1 review written)

We have been very impressed throughout: the helpful staff at the Twyford showroom, the initial design tailored to our requirements,the quality of the units and the professionalism of the fitting. We would definitely recomend Optiplan to anyone looking for a new kitchen. … Read Full Review

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★★★★★

“My wonderful new kitchen and utility room”

Written on: 10/09/2015 by LadyJaneC (1 review written)

From the start of the extremely knowledgeable and experienced designer to the Quartz worktops being fitted, Optiplan delivered a stress free, price competitive and wonderful service. The layout of my new kitchen and utility room has made this most important area of the house look modern, sleek and it definitely has the wow factor - even my accountant commented on how lovely it was! Even though I was dreading the upheaval, it actually was stress free and the fitter was very professional. I… Read Full Review

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★★★★★

“Dream Kitchen”

Written on: 10/09/2015 by dmmcff (1 review written)

I could not be happier with my new kitchen; Start to finish every aspect (incl aftercare) has been handled with the utmost professionalism. Optiplan exceeded my expectations of what was possible in the small area that I have. The designer and surveyor were very knowledgeable and were obviously experienced. The delivery was completed without a hitch even though it included manoeuvring a giant American style fridge around my narrow terrace house halls. The installation was completed to a very… Read Full Review

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★★★★★

“Superb service, tailored design, exceptional product”

Written on: 09/09/2015 by adambrownarb (1 review written)

Optiplan was recommended to us by family who had a fantastic experience with the company, from design all the way through to fitting. We met with MARCIA in Thatcham and she was a pleasure to deal with. Marcia actively listened to what we wanted and made design suggestions accordingly. She helped us to think about things slightly differently, but she always took the angle of the knowledgable advisor, rather than the pushy sales person. Marcia stood out in comparison to other kitchen… Read Full Review

Marcia.at.thatcham's Response to adambrownarb's Review

Written on: 09/09/2015

Thank you Mr and Mrs Brown, i can't wait to take a photo of the finished result.
Kind regards,
Marcia.

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★★★★★

“I wouldn't change a thing.”

Written on: 09/09/2015 by McElroy392 (1 review written)

The brief was a kitchen to suit all the family. My husband fancied a bar (lol) I am a keen cook and baker so it needed to be practical but we have two children with special needs. One of my sons has autism and so safety was a key point. The ovens are not hot to touch from the outside and the induction hob only works when the magnet is located, also the down draft extractor doubles as child block from the hob. Stops hands touching hot pans. Then there is my other son, who has severe Cerebral… Read Full Review

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★★★★★

“The wow factor!”

Written on: 09/09/2015 by croweacn (1 review written)

We looked at a large number of kitchen companies before deciding to go with Optiplan and are very pleased that we chose them. The kitchen looks amazing and we love it when our friends and neighbours come in and their reaction is 'wow!' We had an extension built in which to house our new kitchen, Optiplan were really helpful to our builder and electrician in giving detailed information as to where drainage, plumbing and electrics should be located which meant that when the kitchen came to be… Read Full Review

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★★★★★

“Excellent !!!”

Written on: 08/09/2015 by Smith1010 (1 review written)

We needed a kitchen designed and fitted quite quickly as we had just brought a new house, Optiplan made this process so easy for us as we literally explained what we wanted and they came up with the design, which we were more than happy with. They were very reassuring when we were deciding on the different work tops and moving appliances around as we weren't sure which should go where to maximise the space. We are very pleased with our new kitchen and would highly reccommend Optiplan… Read Full Review

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★★★★★

“Stress free planning!”

Written on: 08/09/2015 by MrsBCamberley (1 review written)

Having heard many horror stories about buying a new kitchen I was hesitant when I first popped into Optiplan in the garden centre, Windlesham. Immediately I was put at ease by their Salesman Bernard who explained their planning and installation process and then gave me an in depth tour of their showroom. As I had firmly decided on a white gloss kitchen I quickly found a door I loved and arranged for Bernard to visit my husband and I at home the following week. Together we worked on the best… Read Full Review

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