Palicomp Reviews - www.palicomp.co.uk

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★★★★★
4.6 / 5
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★★★☆☆

“Great PC but customer services can do better!”

Written on: 12/08/2013

My overall experience of buying from Palicomp was fair but not great. The reason was that I was offered discounted extended warranty by one of your colleagues over the phone which I accepted. Afterwards, I received no confirmation of the new order nor could I view it on your website. I had to call twice to get the new order confirmation… Read Full Review

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★★★★★

“Great Service and good quality”

Written on: 12/08/2013

Well the computer is still good as new like I just bought it.It is the quietest computer I have had and it is so expertly built thank you so much for the computer.I would Recommend Palicomp to anyone who doesn't know how to build their own computer like me.The prices are cheaper than most of the other computer selling competitors as well… Read Full Review

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★★★★★

“Amazing Customer Support”

Written on: 10/08/2013

I don't normally write reviews for products but with this one I'm more than happy to. The PC I bought is perfect and exactly what I wanted but that's not what has impressed me about this company. What impressed me Is that after buying the product I was called by a company employee to confirm all the details of my order instead of just receiving an automated e-mail or text. as well as this the company makes it very easy to get in touch with an actual person without having to go through an… Read Full Review

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★★★★★

“SECOND MACHINE WE'VE BOUGHT IN A FEW WEEKS”

Written on: 10/08/2013 by MikeClements (1 review written)

I must say I am more than satisfied with the online ordering facility, with the prompt delivery and with the machine itself. It's the second machine I have ordered from Palicomp within a few weeks, and I will certainly check their site for our next machine. This time, I simply wanted a budget machine to replace the tower in our small interview room. The machine supplied is perfect for the job at an extremely competitive price. It was delivered the day after payment was made. No complaints… Read Full Review

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★★★★★

“Wonderful company who I wouldn't hesitate to recommend ”

Written on: 10/08/2013 by condit06 (3 reviews written)

The service we received from Palicomp from the moment we placed the order was outstanding which sadly is a rare occurrence these days. The PC arrived within a week of being delivered which was a relief to me as it was for my 13 year old impatient son! The PC was delivered to my work as no one would be home during the day of delivery, the delivery driver even took the PC round to my car as it was a wee walk from my office to where I was parked. My son is delighted with the PC itself, my… Read Full Review

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★★★★★

“Great service, good price, very happy. ”

Written on: 10/08/2013

This was my first venture into the world of gaming PCs and I was hoping to get a tower without any peripherals that would last me a good few years. I had spent many months looking at the various UK companies that (admittedly) google searches returned whilst I saved up to buy it. I never found a company that offered better deals and the range of customisation levels were impressive. The price was in many cases £200 cheaper than rivals and the delivery service was by far the cheapest. On the… Read Full Review

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★★★★★

“great site fast delivery”

Written on: 10/08/2013 by jackggggr (1 review written)

Great price rang up after order was placed and offered a upgrade for hal price highly recomend… Read Full Review

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★★★★★

“Excellent.”

Written on: 10/08/2013 by Dudesaydude (1 review written)

I heard about Palicomp from a friend who bought his gaming PC here. I decided to order mine just over a month ago and am absolutely ecstatic with the product and customer service. They were on standby the entire delivery and whenever I had any inquiries they were there to help. I am very pleased with the service I received and the product is fantastic, worth every penny. I would recommend this site to anyone interested in any kind of computer, as I already have to family and friends… Read Full Review

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★★★★★

“New gaming PC”

Written on: 06/08/2013 by AliPC (1 review written)

I was looking for a new pc / setup, as the current PC I built myself a few years back so it was getting tired and I became too lazy to build it all over again. Having looked at their range of offers I called them for advice, which they did a fantastic job at (thanks Rich!) and got the best possible build with my budget. They build the PC, set it up, overclocked it, delivered it on time (through q-jump), once it arrived it was a simple plug and play!! Just what I was looking for. Price wise… Read Full Review

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★☆☆☆☆

“Practice so sharp it will cut you deep!”

Written on: 05/08/2013 by Truther (2 reviews written)

what would you make from this sentence "as you are so far away the boss is discounting the warranty, including some upgrades, cpu ram speed and £100 worth of games, all free of charge" well I assumed it was in its literal form, all those things free. Oh was i wrong, now I know why the ignorant salesman ignored all my questions, spoke over me and ended the call without responding.....he was stealing my money! He charged the warranty to my card at £98, the games totaled around £20 on-line at… Read Full Review

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Alipc's Response to Truther's Review

Written on: 06/08/2013

You bought a High performance PC/ Gaming PC for your mum??? Really?
Over a grands worth??
Is she a game designer or something?
She is more likely to need your old laptop to open pictures and view emails. Not sure that your review makes sense. Not in my eyes anyways and I delt with them for over a grands worth as well... And I can not fault them even if I tried.

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Truther's reply to Alipc's Comment

Written on: 08/08/2013

You're not sure that my review makes sense? I'm not sure that it should make sense, no company has the right to do what they did to me! I'm sure "Rich" did you a great deal and probbably explained it all to you as well and not just go you off the phone with no explanation....but the kicker is then refusing me the funds back , even though I never agreed to the charge in the first place, make sense? To them I'm sure it does, to me it doesn't and to be fair it doesn't affect you one way nor another. The PC was bought for my mums advertising company, how it's your business is beyond me, it should be the people at palicomp here trying to make amends, not you trying to guess my families usage?! and use my old laptop to open pictures and emails? really? how in the hell wuld you know anything about it? See this site is full of idiots as well as shills!

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★★★★★

“New PC”

Written on: 03/08/2013 by petraela13 (1 review written)

Arrived on time as promised, perfectly wrapped, no damage obviously. Superb phone support, skilled dedicated technician answered all of my questions and recommended what's best for me. PC perfectly assembled and runs smoothly so far, no problem at all. If PC, then Palicomp!!!… Read Full Review

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★★★★★

“Excellent support, Just perfect.”

Written on: 19/07/2013 by Ollieland (1 review written)

I was very hesitant about ordering my PC from Palicomp due to all the negative press, their prices were fantastic and after a chat with a representative they seemed very honest. I was told that they are aware of the negative feedback and asked me to give them a chance to prove themselves, they offered my a fantastic deal and even went through my specs to see if they could save me money somewhere, enough said I ended up saving over £50, and giving me £60 back to base 3 year warranty which was… Read Full Review

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★★★★★

“Excellent service in all areas”

Written on: 18/07/2013

I have nothing but good things to say about this computer, i first bought my computer back in december 2012, it came very promptly and i was up and running very quickly with a decent computer. The information i recieved prior to buying was invaluable and the knowledgable staff helped me immensly in picking the right equipment for the pice range i was working with. After that i have dealt with them on another 2 occasions for upgrades on my pc. Firstly a GPU upgrade which them once again helped… Read Full Review

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★★★★★

“EXCELLENT SERVICE”

Written on: 25/06/2013 by SnapperGeoff (1 review written)

Last week I had an incident with a PC bought from Palicomp - basically it would not boot up! I rang the service dept. number and got through quickly (refreshing change from other organisations). James then took me through a thorough check of my machine and made a diagnosis, for which I needed a power supply. This was dispatched quickly. I fitted it successfully using James' directions. I rang up the service number, again quick respense and James took me through the whole procedure of repairing… Read Full Review

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★★★★★

“Palicomp Carbon Intel PC”

Written on: 21/06/2013

After doing quite a bit of research I opted for Palicomp based on reading consistently good reviews and what seemed like very reasonably priced hardware. I opted for the basic machine with one or two upgrades. This was more than enough for my needs. In return for taking out extended warranty (at a reduced price) I received a couple of extra upgrades. The machine arrived very quickly & was easy to set up & get going. I am very pleased with it. It does everything I needed it to & it was very good… Read Full Review

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★★★★★

“Very Helpful”

Written on: 20/06/2013

Had some bad experiences with other gaming PC websites, so tried Palicomp. I had many questions and all were answered very well. I was helped with all my decisions, and while some people had commented on the hard sell of extra insurance, it was not such a problem for me to pay a small extra amount and cover myself. Great prices I could not find a similar spec pc for less online or instore. Very happy for now, I hope the PC stays this way!… Read Full Review

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★★★★★

“Great product and fantastic service”

Written on: 18/06/2013 by RFC417 (1 review written)

Recently bought a palicomp pc and have absolutely no complaints. From the initial enquiry to the pc up and running in my home, everything was perfect. Great advice from the beginning, discussing my requirements, best configuration to suit my uses, beefed up spec where needed and very competitive pricing. Certainly made sure my money was spent where required giving excellent value. A relatively basic pc for household use but tailored perfectly for the job and very promptly delivered. Couple of… Read Full Review

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★★★☆☆

“Used to be better”

Written on: 17/06/2013 by chunkymouse1110 (2 reviews written)

I liked palicomp when it was first starting as an eBay seller. I brought many computers from them both for me and for friends, then recently two friends of mine wanted an i7 PC so I recommended palicomp. I built the spec and it just went downhill from their. Firstly, both friends paid for 24 hour dispatch. Despite being Tuesday morning when they were ordered, the first was dispatched Thursday and the second was dispatched the following Wednesday. Then, the hard selling of the added insurance… Read Full Review

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★★★★★

“Happy Customer!”

Written on: 14/06/2013 by GaryParkinson92 (1 review written)

Ordered my pc today, got a quick call back got some great and friendly advice and it should be here Tuesday, looking forward to it couldn't of asked for a better service, used the Q jump which whilst browsing the internet was by far the cheapest i could see, couldn't be happier! :)… Read Full Review

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★★★★★

“Looking Forward To It :)”

Written on: 04/06/2013 by wiltonfinlay (2 reviews written)

Just ordered the Alpha Phase for work, was looking for a PC that can handle some heavyish processing online and came across the Computer Shopper review for this PC. Palicomp website is well laid out and easy to navigate and all the additional add ons (RAM, SSD, Monitors etc) are all laid out nicely on one page which is easy to understand and it updates your price on screen so you can play around with the options to fit your budget. I'm expecting delivery of mine on Friday so will update the… Read Full Review

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Wiltonfinlay's Response to wiltonfinlay's Review

Written on: 05/06/2013

Actually Alpha Laser ordered not Alpha Phase.

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Wiltonfinlay's reply to Wiltonfinlay's Comment

Written on: 12/06/2013

PC arrived last Friday, well packaged, with clear instructions. Windows 7 pre installed. Easy to set up (had to call to check where the usb for wireless mose / keyboard was, advice given quickly). The PC itself, whilst not a looker is quick as hell. Just what I needed. The windows experience gives me a processor and ram speed of 7.7 out of 7.9 :)

Only advice I would give is to pre install all the windows updates prior to dispatch, it was a shame to have to install 385mg of updates, I wanted to crack on and use it.

All round a cracking piece of kit for not a lot of cash, good job guys

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