Facewest Reviews - www.facewest.co.uk

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★★★★★
4.8 / 5
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★★★★★

“Quick delivery, good price, excellent customer service”

Written on: 14/06/2015 by King55 (1 review written)

I bought a Speed Light Women's Marmot waterproof jacket online. I had to call customer service as I had entered the wrong delivery address, and found the person I spoke to very helpful. I chose next-day delivery and received the item on time. I was very happy with the price of the item and the service I received, and would highly recommend Facewest… Read Full Review

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★★★★★

“Quality Gear at Fair Prices ”

Written on: 13/06/2015 by ianblackwell (2 reviews written)

A superb range of quality outdoor clothes and equipment advertised on an easy to navigate website with accurate descriptions and honest reviews and assessments and delivered in a timely manner with several speed of delivery options and best of all loyalty points are rewarded for use against future purchases !… Read Full Review

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★★★★★

“Top class service”

Written on: 11/06/2015 by Ardrossanrambler (1 review written)

I have shopped with Facewest for several years now and their service has been outstanding. My latest order was placed on a Wednesday and my goods were delivered to Spain the following Monday. I doubt that could be bettered. Keep up the good work guys!… Read Full Review

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★★★★★

“Mountain Equipment fleece”

Written on: 31/05/2015

Replacement for my well worn and loved fleece,excellent price and excellent service… Read Full Review

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★★★★★

“Great warm jacket”

Written on: 31/05/2015 by Meeshdeesh (1 review written)

This jacket is great and suits the cool summer evenings. I also expect to use it in autumn and early winter before changing to my longer down jacket. Facewest sent the product in a timely manner and it was well packaged… Read Full Review

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★★★★★

“Always reliable”

Written on: 24/05/2015 by SadieCoffey1 (1 review written)

Ordered a few items now. Always hassle free and delivered quickly. Would recommend to anyone… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 22/05/2015 by SoniaSawyer486 (1 review written)

Speedy delivery, well packaged, great prices and a rewards scheme which really does make you come back and buy more! Just wish i'd found the website earlier… Read Full Review

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★★★★★

“Very satisfied with purchase ”

Written on: 21/05/2015 by faBain301 (1 review written)

I have bought crom abroad, chose cheapest shipping option (free :) ), delivered quickly, excelent product and price. Recommended!… Read Full Review

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★★★★★

“Arcterx Nuclei Hoody”

Written on: 18/05/2015 by Munn391 (1 review written)

Impressed with the speed and efficiency of delivery and the quality of the product. Would highly recommend to a friend. Keep up the great service… Read Full Review

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★★★★★

“Excellent web-based supplier of winter sports and...”

Written on: 16/05/2015 by tyke15 (1 review written)

Excellent web-based supplier of winter sports and mountaineering clothing and equipment. Good selection of quality products in each category, prompt service and excellent provider of more specialised equipment, e.g. ski touring kit. Have used them before and will use them again in the future. Although reductions are offered from time to time, it would be a good bonus to have discounts for club members, e.g. BMC, Ski club GB, etc… Read Full Review

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★★★★★

“Remember you get 'Rewards'”

Written on: 12/05/2015 by Hickeyum380 (1 review written)

Facewest are usually one of the lowest priced outdoor retailers already, but they also operate a 10% of your spend back in vouchers scheme. Useful when you are buying more than one item or buy things regularly. This makes a low priced retailer into perhaps the cheapest out there. This future discount does not appear as a factor in 'Google shopping' price sorting so check on the facewest site for their price. I have always received things promptly and never had an issue with any Facewest service… Read Full Review

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★★★★★

“Great service as always ”

Written on: 05/05/2015 by Lenaf111 (1 review written)

I bought Arcteryx Alpha Comp Pant and as i expected these pants rock. Service from facewest is as usual great. Fast secured shipping, award points and high end products… Read Full Review

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★★★★★

“Service without fault”

Written on: 01/05/2015

I have used Facewest on a few occasions and always been satisfied with the service. The first time the product was not in but i received a personal email telling me when it might be in and subsequently it arrived as promised. The style of the email told me it was from a real person and not computer generated. I was able to speak to someone who could tell me what options I had in order to help me decide whether to order or look elsewhere. Personal service when online is a real point of… Read Full Review

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★★★★★

“2/3 season down sleeping bags ”

Written on: 15/04/2015 by AbelFuller (1 review written)

Having visited a number of suppliers on the Internet , the thing that was most evident was the amount of relevant detail made available . As these bags were required for cycle touring, pack size, weight and temperature range were all important. It was surprising the many suppliers only supplied some of this detail. In addition the offer overall gave excellent value for money. The online ordering process was straight forward and the general communication from ordering to delivery was excellent… Read Full Review

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★★★★★

“Good service”

Written on: 13/04/2015

Good price, delivered promptly. Everything in order. Thank you… Read Full Review

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★★★★★

“Excellent service”

Written on: 05/04/2015 by wgMcCollum467 (1 review written)

I ordered 2 Rab merino tee shirts. They were discounted as they were last years colours ( which I preferred). I was extremely pleased with my purchase and was impressed with the service and free postage. The loyalty points are a good idea and will prompt me to use Facewest again… Read Full Review

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★★★★★

“Smooth transaction, nothing more to add really. Placed...”

Written on: 31/01/2015 by 41Anderson (1 review written)

Smooth transaction, nothing more to add really. Placed order and received it… Read Full Review

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★★★★★

“Great service, great value”

Written on: 14/01/2015

Purchased touring skis, bindings and accessories on line and was extremely impressed by personal service, expertise of staff and the overall arrangements. I posted my boot to them, they fitted the bindings to the skis, adjusted for the boot, and then packaged everything up and posted to me in good time. I felt that they had the time to do things properly unlike say Snow and Rock where everyone is in such a rush and serving 4 customers at the same time. If you have a pretty good idea of what… Read Full Review

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★★★★★

“Excellent as usual”

Written on: 10/11/2014 by captainslowjohn (1 review written)

Not the first time I've used Facewest, won't be the last. Always have had good service, well packaged, quality as described items… Read Full Review

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★★★★★

“Great place to shop”

Written on: 01/11/2014

Fantastic service, good bonus program, free and fast delivery - only positive things to point out!… Read Full Review

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