Facewest Reviews - www.facewest.co.uk

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★★★★★
4.8 / 5
99% of users recommend this
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  • Value For Money

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★★★★★

“Great service!”

Written on: 24/03/2014

I ordered anew watch strap for my Suunto Yachtsman watch as my existing one had broken. The new one arrived very quickly… Read Full Review

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★★★★★

“Outstanding service to the other side of the world.”

Written on: 22/03/2014 by 1953Holman (1 review written)

Have used this site a few times now and am constantly impressed with the level of service. Gear which is not available in NZ available online excluding VAT and posted to arrive within 5 days. Exchange for wrong size was incredibly easy and staff couldn't have been more helpful, both online and via telephone. No complaints and I'd definitely recommend them. I'll certainly continue to use… Read Full Review

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★★★★★

“Great company, great kit”

Written on: 22/03/2014 by DeaconNicholson (1 review written)

Most recent purchase was a new compass for a gift but bought lots from Facewest in the past. The rewards scheme is perfect and actually usable for money off new lovely kit. Did the OMM last season and did a lot of searching for good quality, lightweight kit which is a very specialist area. Found plenty of high quality stuff at Facewest. Had to ask for some help deciding on gear - they gave solid options with the background of actually wearing their stuff. Always brilliant service and… Read Full Review

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★★★★★

“suunto watch”

Written on: 22/03/2014

Great product, price and service. Highly recommend… Read Full Review

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★★★★★

“Easy transaction via PayPal, fast delivery - great...”

Written on: 21/03/2014 by Earthstem (1 review written)

The FaceWest website enabled a super smooth purchase of my Suunto Core, the watch was delivered within 2 days and the fact I could pay through PayPal made it even easier. Pricing was better than most if not all other online shops. Thanks and I will use your service again. If I had anything bad to write or make comment on I would, sorry but I don't… Read Full Review

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★★★★★

“Excellent all round”

Written on: 21/03/2014 by Kennedy31 (1 review written)

Bought 4 rucksack liners, all as described, all very well priced, arrived on time with no fuss… Read Full Review

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★★★★★

“Great quality with fast delivery.”

Written on: 19/03/2014 by Maddie99 (1 review written)

The parcel arrived very fast in a very well packaged box. Very impressed with the product, it is lighter and gives you more energy than others I have tried. I bought the big pack for dinner as I think it's always better to have too much instead of too little. If you are doing a big event I would go for the large pack, not much difference in price for a whole extra portion. Facewest is my new go to site for mountain marathon gear. I really like the rewards system they have too, it's amazing… Read Full Review

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★★★★★

“Great quality of service”

Written on: 18/03/2014 by JFieldhouse (1 review written)

I've made a few orders with Facewest and have been very happy each time. The customer service replied quickly when I needed help, the orders are dispatched/delivered quickly and the prices are very competetive. What more could a customer want?… Read Full Review

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★★★★☆

“Quick Delivery and Good Price”

Written on: 15/03/2014 by Ashworthny143 (1 review written)

Was a little disappointed that Facewest wouldn't let me call in and pick up the Suunto Core watch I ordered online (I live near them) but delivery was quick and the watch was a very competitive price… Read Full Review

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★★★★★

“Speedy skins delivery”

Written on: 14/03/2014 by Nickmills66 (1 review written)

BD skins needed in a hurry. I suppose I could have got them cheaper but not this quickly or with the garuanteed stock… Read Full Review

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★★★★★

“simply great!”

Written on: 09/03/2014

This item does what it says on the tin. great for times you need hands free hydration but dont want at normal backpack. also great that yoy can use the metal sigg bottels witch really can take a beating without leaking… Read Full Review

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★★★★★

“Cord Stops/toggle”

Written on: 07/03/2014 by Minimba (1 review written)

After looking for some time for some toggles to use as pace markers on my rucksack, these were ideal. Great size, not too big. Good Colours. 5 in a pack. bought two packs. ideal price for what I needed them for. Could also be used for clothing and rucksack fasteners!… Read Full Review

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★★★★★

“Suunto M5”

Written on: 06/03/2014 by surltonto (1 review written)

Excellent service, very quick delivery to Ireland. M5 is a great piece of kit and works well for me. Like having a personal trainer tells me when to work out, how hard and when to rest. Using weight loss plan and have shed 2 kg in three weeks just by following the M5… Read Full Review

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★★★★☆

“Good price and fast delivery”

Written on: 06/03/2014 by EdithO'Sullivan134 (1 review written)

I've only ordered one thing, a Petzl Reverso 4. Fast delivery, the best price I could find on Internet, so I'm really happy… Read Full Review

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★★★★☆

“ME Ibex Pant”

Written on: 04/03/2014

Purchased in Facewest's "25% off all winter clothing" sale. I don't normally buy from Facewest as they tend to be pricey. Dispatched within 24 hours and delivered the following day well-packaged and in good condition. Very happy with the purchase and Facewest service… Read Full Review

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★★★★★

“First class product.”

Written on: 24/02/2014

First class product with well made components and good fitting .Very quick delivery… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 23/02/2014 by JoyceKLow (3 reviews written)

Have purchased a few items from Facewest and never been disappointed. They are one of the cheapest on-line retailers with a great selection. My recent purchase was replaced quickly, after a helpful phone call to their service staff, even although it was my mistake. Have never had any issues with the service, speed of delivery or the product. Can't think of any negatives. Will continue to use them when possible and would definitely recommend to friends… Read Full Review

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★★★★☆

“Hassle-free exchange”

Written on: 21/02/2014

I purchased a pair of Julbo Revolution goggles from Facewest, but on receipt found that they had a manufacturing fault, so had to return them and request an exchange. On their return, someone from Facewest called to confirm that a replacement was available, but they were a slightly updated design(there was no longer a clip on the headband), so wanted to confirm whether I still wanted them. The person I spoke to was helful and friendly - there was no quibble and the replacement goggles… Read Full Review

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★★★★☆

“Nice surprise!”

Written on: 18/02/2014

I was looking for a new short rope for use at the wall and for cragging. Facewest had a good price on the Beal Edlinger II 35m rope so I decided to buy from them. On going to check out, I discovered that I had some loyalty points available from a transaction several years previously, which gave me pleasant extra discount on the deal. Well done to Facewest for remembering me over all that time!… Read Full Review

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★★★★★

“Cord Locks”

Written on: 17/02/2014 by Linpy (1 review written)

Very pleased with service. Quick delivery well packed. Would recommend to a friend without hesitation. Cord locks have been bought for end of ties of hoodies! Not many coloured ones out there… Read Full Review

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