Facewest Reviews - www.facewest.co.uk

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★★★★★
4.8 / 5
99% of users recommend this
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★★★★★

“Fast turn around from order to delivery despite the...”

Written on: 03/01/2010

Fast turn around from order to delivery despite the Christmas rush!… Read Full Review

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★★★★★

“Goods arrived in time despite ordering a few days...”

Written on: 03/01/2010

Goods arrived in time despite ordering a few days before Christmas. Very happy with service provided… Read Full Review

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★★★★☆

“Happy with purchase.”

Written on: 03/01/2010

Happy with purchase… Read Full Review

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★★★★☆

“I had to send the gloves back because they were too...”

Written on: 03/01/2010

I had to send the gloves back because they were too small.
Perhaps you could measure the finger length & palm diameter and show it on your website.

I can't find any other shop that does it and it would certainly make me more happy to order gloves on-line in future… Read Full Review

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★★★★★

“I am very impressed by all aspects of your service....”

Written on: 03/01/2010

I am very impressed by all aspects of your service. That is why I keep using you to purchase my gear. I now see no reason to go elsewhere for equipment and clothing, unless it was something not covered by your large range of products.
Thanks for a great service and top quality gear… Read Full Review

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★★★★★

“Bag as described & quick delivery for Christmas. ”

Written on: 02/01/2010

Bag as described & quick delivery for Christmas.
Well packaged… Read Full Review

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★★★★★

“Excellent range of gear and service to match!”

Written on: 02/01/2010

Excellent range of gear and service to match!… Read Full Review

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★★★★★

“Good well informed staff. Prompt delivery and best...”

Written on: 02/01/2010

Good well informed staff. Prompt delivery and best prices I could find… Read Full Review

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★★★★★

“Exped Don mat - easy to inflate, more comfortable and...”

Written on: 02/01/2010 by colinadams (1 review written)

Exped Don mat - easy to inflate, more comfortable and warm than any other mat. Much lighter than equivalent Thermarest (if there was one!), and packs small.

Hemet liner - the perfect antidote to your helmet sticking up six inches from your head! Snug, and probably makes helmet perform better. Great for cycling helmets too.

Overall, service is, as usual, great; delivery prompt… Read Full Review

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★★★★★

“FACE WEST IS THE SMART WAY TO GET THE BEST UP TO DATE...”

Written on: 01/01/2010

FACE WEST IS THE SMART WAY TO GET THE BEST UP TO DATE GEAR FROM THE BEST NAMES IN THE TRADE. SENT AN ITEM BACK ONCE, MY FAULT BUT THEY EXCHANGED THE ITEM BY RETURN OF POST !.MANY OF MY FRIENDS NOW USE THE FACE WEST WEBSITE FOR THERE MOUNTAIN BIKE NEEDS (BIKE, WHATS A BIKE ? GIVE MA A CAR)WE ALL ALSO FIND THE GEAR REVIEWS A GREAT HELP WHEN LOOKING AT THE DAY IN DAY OUT REAL USE OF KIT, NOT THE MADE UP SALES TALK OF THE BRAND SALES TEAM.I WOULD LIKE TO SEE MORE IN THE WAY OF ALPINE CLIMBING… Read Full Review

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★★★★☆

“fast delivery of backpack, found item cheaper on other...”

Written on: 01/01/2010

fast delivery of backpack, found item cheaper on other web stores but no one else had the backpack in stock, so paid slightly more to get the desired backpack. extremely pleased with the quality of the backpack and service recieved… Read Full Review

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★★★★★

“Optimus Titanium knife, fork and spoon, weighing just...”

Written on: 01/01/2010 by Mr Five by five (1 review written)

Optimus Titanium knife, fork and spoon, weighing just 1.5 oz. bought for cycle touring. Its really strong, well made, well finished. delivered ahead of schedule,especially considering it was the week before Christmas. Not cheap, but certainly a good product… Read Full Review

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★★★★★

“First class service.”

Written on: 01/01/2010

First class service… Read Full Review

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★★★★★

“Absolutely painless. Ordered on-line, tracked parcel...”

Written on: 24/11/2009

Absolutely painless. Ordered on-line, tracked parcel through Parcel Force (which is a great service as well), package arrived on time and complete. Received follow up email asking if I was happy with service. Would be v. happy to recommend to family and friends… Read Full Review

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★★★★★

“Great! I ordered at 2.30pm and received the item next...”

Written on: 29/10/2009

Great! I ordered at 2.30pm and received the item next day in spite of picking the free shipping option. Unfortunately I chose the wrong size and had to return the jacket, this was handled politely and efficiently and I received excellent advice and actually ended up buying a much cheaper jacket which was more suited to my needs.

They were contactable via phone or email and responded quickly and courteously to all my queries! I would definitely shop with Facewest again and would recommend them… Read Full Review

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