Facewest Reviews - www.facewest.co.uk

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★★★★★
4.8 / 5
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99% of users recommend this
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★★★★★

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Written on: 13/01/2011


Thought i had already given my views… Read Full Review

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★★★★★

“I find the service from Face West second to none as...”

Written on: 13/01/2011 by geoff ashton (1 review written)

I find the service from Face West second to none as far as efficiency is concerned.The points scheme is refreshingly easy to redeem.
The fleeces that I bought are perfect for skiing and climbing… Read Full Review

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★★★★★

“A very efficient service. Price extremely competitive....”

Written on: 13/01/2011

A very efficient service. Price extremely competitive. Website very user-friendly/intuitive...the important features of the bag were easy to view but will never be a substitute for seeing the real thing (which I made sure to do) before buying… Read Full Review

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★★★★★

“Good quality item. Long lasting and durable very happy...”

Written on: 13/01/2011

Good quality item. Long lasting and durable very happy with purchase. Made in Ireland and the states where good quality is a must.

Likes are high quality, good warranty, good service. Great design.

Dislikes are price but you have to pay for good quality so I really dont mind… Read Full Review

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★★★★☆

“Very good site, very good service. I will will...”

Written on: 12/01/2011

Very good site, very good service. I will will certainly use them again. The product is user friendly, practical and accurate. A good ABC watch… Read Full Review

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★★★★★

“The Mountain Equipment Citadel jacket was clearly...”

Written on: 12/01/2011

The Mountain Equipment Citadel jacket was clearly shown on the website. What it couldn't show however was the "feel" of the outer fabric of the garment which was more flimsy than I had expected.

The post and packing charge to France via TNT was a bit pricey (compare with Wiggle.com who can include free P & P to France from the UK for any purchase or combination of purchases over £50).

However, your website ordering system worked faultlessly and the package was delivered on time. I haven't… Read Full Review

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★★★★★

“Therw was water bag at discount sale. I order it and...”

Written on: 12/01/2011

Therw was water bag at discount sale. I order it and then I get information there is no water container, maybe at end of month. Anyhow customer service was very good, I changed item and hopefully get it this week.
Bit annoying that discount water container was at eshop… Read Full Review

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★★★★☆

“I can't fault Facewest in the execution and shipping...”

Written on: 12/01/2011

I can't fault Facewest in the execution and shipping of the order just after Christmas. The hat was brilliant for skiing and kept my head comfortably warm in conditions of -17 (+10 of extra wind chill -27).

The old downside was the Post Office who failed to deliver under the terms of Royal Mail Special Delivery as by their own admission (we didn't have a postman roday for that round)...... However Facewest credited that carriage without question

Keep up the good work Facewest and i'll be back… Read Full Review

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★★★★★

“excellent back up service when i contacted you over...”

Written on: 11/01/2011

excellent back up service when i contacted you over the phone. deliveries were spot on despite weather difficulties. well done and thanks… Read Full Review

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★★★★★

“Prompt delivery, goods arrived in perfect condition. ”

Written on: 11/01/2011

Prompt delivery, goods arrived in perfect condition.
Bought these microspikes for running on snow covered pavements and roads. Found them to be very good. Sadly I came to know of your website after searching for microspikes for a while. The snow cleared soon after they arrived. So I didn't get much chance to use them.But I am very pleased with my initial experience with the product. Much better than other similar products.And they are very easy to put on and remove.
Very satisfied with the… Read Full Review

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★★★★★

“Probably the best page that i've ever ordered from! ”

Written on: 11/01/2011

Probably the best page that i've ever ordered from!
Have had a bit trouble with over seas ordering before but with you everything was on time and right packed.
I have told my friends ,who most of them work in the outdoor industry,
about Facewest and when the pounds low it's perfect for the Swedes!

On the minus side there is probably nothing!

Seb… Read Full Review

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★★★★★

“I found the dakine split roller bag on Facewest...”

Written on: 11/01/2011

I found the dakine split roller bag on Facewest website... it was being sold at approx £10 less than other websites. It was not in stock, but available on 'backorder'. I ordered the item and contacted customer services to find out the likelihood of a speedy delivery. Graham kept me informed and the item arrived a few days later. Very impressed. Highly recommend… Read Full Review

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★★★★★

“An item I had thought would be difficult to source....”

Written on: 10/01/2011

An item I had thought would be difficult to source. How-ever Facewest had it in stock, good price & speedy deliveryThanks… Read Full Review

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★★★★★

“Facewest Is a great online store, providing you with...”

Written on: 10/01/2011 by malikdrums (1 review written)

Facewest Is a great online store, providing you with the best equipment, great friendly and helpful service, as well as invaluable advice on the right products to choose and when and where you would need them.

Would definitely recommend to all buyers… Read Full Review

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★★★★☆

“Wore it last Sunday. There was a deal of stopping and...”

Written on: 10/01/2011 by david s oldfield (1 review written)

Wore it last Sunday. There was a deal of stopping and starting as we were being filme dfor t.v. It was very comfortable - ideal both moving and especially when stationary. That si the biggest advantage over synthetics - and it did not smell. The fit was ideal, and it was ocmfortable 9 i.e no itch) next to the skin… Read Full Review

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★★★★★

“Well priced, great service and prompt delivery. Also...”

Written on: 05/01/2011

Well priced, great service and prompt delivery. Also have a good deal of thoughtful and accurate internally produced commentary on products. Excellent website and excellent selection of products. Would recommend without reservation… Read Full Review

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★★★★☆

“Many reviews and recommendations suggest that...”

Written on: 02/12/2010

Many reviews and recommendations suggest that Smartwool PhD Snowboarding socks are the best available. So after much searching I came across Facewest, who had them at the best price around. I emailed customer support as I ideally wanted two pairs but in different colours and got a quick, friendly and helpful response. Unfortunately Facewest, like nearly every other supplier, could only get hold of one colour but did give me a link to the very same sock but from last season and for a much… Read Full Review

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★★★★★

“Great,only great. 3 days delivery to Sweden. Great...”

Written on: 29/11/2010

Great,only great. 3 days delivery to Sweden. Great produkt, great service, higly recommend… Read Full Review

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★★★★★

“The ski bag was exactly what I wanted and the service...”

Written on: 25/11/2010

The ski bag was exactly what I wanted and the service from your company was excellent. Having shopped around and looked at the same bag on numerous other sites the Facewest one was the one with the lowest price. I would not hesitate to recommend you to friends who are skiers too. I particularly appreciated the free postage… Read Full Review

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★★★★★

“Facewest are serious about their service, this is my...”

Written on: 24/11/2010

Facewest are serious about their service, this is my second order and can only re confirm that I will continue using their service and products.The goods arrived in perfect condition both times. There is nothing for the time being that I do not like about Facewest. What is great and i really like, I can phone and there is someone ready to assist on any queries.Before making any purchase one likes to know how reliable a website is, with Facewest one is sure that there is no nonsense, keep it up… Read Full Review

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