Facewest Reviews - www.facewest.co.uk

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★★★★★
4.8 / 5
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★★★★★

“Good piece of gear and excellent price and service...”

Written on: 23/01/2011

Good piece of gear and excellent price and service from Facewest as usual… Read Full Review

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★★★★★

“Faultless service from Facewest as always, quality...”

Written on: 23/01/2011 by mattpink (1 review written)

Faultless service from Facewest as always, quality item, great price, and impeccable delivery. Consistently like this time and time again, whether an £8 wallet or £400 of luggage, its the only place I trust these days for great service… Read Full Review

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★★★★☆

“Great lightweight pouch for quick access to essentials...”

Written on: 22/01/2011 by PK2 (1 review written)

Great lightweight pouch for quick access to essentials (I use it for my diabetic anti-hypo stuff when on the go). The hipbelt sleeve fits snugly on 2" webbing as it's elasticated and doesn't slide around. But you'd have to wrap the contents in polythene to keep them completely dry in a prolonged downpour. Dimensions are roughly 17cm x 14cm which is a bit smaller than I thought before I bought it… Read Full Review

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★★★☆☆

“Requested information on best method of returning the...”

Written on: 22/01/2011

Requested information on best method of returning the ski bag which was sent in a huge box. Found the comment of "If you can haul yourself to the post office you can use Parcel Force" very offensive. Their 14 day return policy from date of purchase is also very tight especially when purchasing from the website at the weekend. Not sure if they will charge the extra money for late return or not however I'm not holding out much hope… Read Full Review

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★★★★★

“Fantastic company, very good prices, delivery and...”

Written on: 22/01/2011 by sara shorland (2 reviews written)

Fantastic company, very good prices, delivery and customer service. Would definitely recommend to others… Read Full Review

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★★★★★

“Goods as described, prompt delivery and reasonable price.”

Written on: 21/01/2011

Goods as described, prompt delivery and reasonable price… Read Full Review

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★★★★★

“Excellent Service, as always. Boot Bag exactly as...”

Written on: 21/01/2011 by sb7 (1 review written)

Excellent Service, as always. Boot Bag exactly as described and accurately reflected in the photo. Dakine is an excellent brand that is good value, hardwearing, great quality and well designed. I have some Dakine ski gloves, rucksack and two wheeled bags and all of which I still use extensively. I did a lot of research into wheeled luggage due to the weight restrictions on budget airlines. Dakine bags were much lighter than more widely available brands… Read Full Review

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★★★★★

“Ordered two products from their website (granger's...”

Written on: 21/01/2011

Ordered two products from their website (granger's cleaner and proofer + xt proofer) One of the product had a faulty cap so it leaked during the shipping. I emailed them and right on the next day they sent me a new one.

So :
-Excellent customer service, easy to contact by mail, fast answer
-I'm not in UK and shipping to Europe is quite cheap.
-Price are in the low average of other websites

Would order from them again… Read Full Review

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★★★★★

“Smartwool training gloves review. ”

Written on: 21/01/2011 by ocallaghanj (1 review written)

Smartwool training gloves review.

I wanted a pair of merino gloves for running in cold weather. I tried a pair of icebreaker liner gloves in a shop but the largest size available (large) were too tight.
My hands measure just over 9" around the knuckles. The smartwool website sizing guide recommends size large for 9" to 9.5" hands. (note - the facewest website recommends medium for 9", large for 10". Go with the smartwool recommendation).

First impressions of the gloves - very soft, slightly… Read Full Review

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★★★★★

“Good price, very quick delivery and I like the hat....”

Written on: 21/01/2011

Good price, very quick delivery and I like the hat. Would highly recommend them and the hat… Read Full Review

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★★★★☆

“Bought a Suunto Core watch, and was the cheapest...”

Written on: 21/01/2011

Bought a Suunto Core watch, and was the cheapest advertised price for the product. Was delivered with a completely flat battery - this should have been checked before dispatch.
Watch was sent by Parcelforce and, because I was not at home, was left at a local post office that had limited opening hours. This meant taking time off work to collect the item. It would have been much more convenient for me to collect at their depot - maybe website could advise that this could happen and give option to… Read Full Review

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★★★☆☆

“NOTHING TO ADD”

Written on: 20/01/2011

NOTHING TO ADD… Read Full Review

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★★★★☆

“Like the 10 per cent scheme that can be used as a...”

Written on: 20/01/2011 by pthompson652 (2 reviews written)

Like the 10 per cent scheme that can be used as a reward for future purchases. Thought the products were delivered promptly and were well packaged. I like the Mountain Equipment items-good quality and not over expensive… Read Full Review

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★★★★★

“Easy browsing, easy checkout and on time delivery....”

Written on: 20/01/2011

Easy browsing, easy checkout and on time delivery. Everything I need from a web shop… Read Full Review

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★★★★★

“Very good prices, easy to shop on your site, helpfull...”

Written on: 20/01/2011

Very good prices, easy to shop on your site, helpfull support, fast shipment and very good stuff. Overall I strongly recomment this shop! Thank you and hope to deal with you again!
p.s I'm facing a problem with the review center... the confirmation is a bit tiring, so I will write as a guest… Read Full Review

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★★★★★

“I've found the heavier cushion Smartwool socks to be...”

Written on: 19/01/2011 by leighappleton (1 review written)

I've found the heavier cushion Smartwool socks to be fantastic. These are no exception. They look smart too!

I love the Facewest loyalty scheme; it's meant real savings on already competitively priced gear.

Great choice of premium brands, free delivery and polite and helpful phone advice.

Thanks and regards

Leigh Appleton

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★★★★★

“This was the only website that stocked the jacket that...”

Written on: 19/01/2011

This was the only website that stocked the jacket that I wanted (women' Rab Microlight) in the size and colour I wanted, and the delivery was prompt, service excellent. I love the jacket! What was even better was their rewards programme which means discounts on your next order and means great value for money!

They seem to stock a wide range of products and I'll definitely be buying from them again… Read Full Review

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★★★★★

“The service was excellent. The watch arrived in 2 days...”

Written on: 18/01/2011 by Graham Simpson (1 review written)

The service was excellent. The watch arrived in 2 days by standard post. So far the watch has been excellent. Easy to set up and use. It appears to accurate and I like the fact that I can replace the battery unlike with Polar watches… Read Full Review

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★★★★☆

“Excellent service. good price, speedy delivery”

Written on: 18/01/2011 by alchambers (1 review written)

Excellent service. good price, speedy delivery… Read Full Review

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★★★★☆

“Very efficient service in terms of delivery, the...”

Written on: 18/01/2011

Very efficient service in terms of delivery, the discount deal keeps me coming back and above all a good choice of products from Facewest. The only improvement I would recommend is raise your profile in the market - its a hidden gem at the moment… Read Full Review

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