Pretavoir Reviews - www.pretavoir.co.uk

★★★★★
4.9 / 5
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Excellent service and delivery”

Written on: 05/04/2014 by AnnaPanna (1 review written)

Ordered sunglasses to be shipped to Sweden and they arrived one week later. The only thing that could have been better, is that no automatic messeage was generated that the glasses first needed to be ordered by Pret a Voir. I was informed when I called the customer service to confirm that the glasses had been shipped. The customer service is however excellent and they answer you very quickly! I higly recommend Pret a voir and would order glasses from there again!… Read Full Review

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“Fantastic service!!”

Written on: 28/03/2014 by Davidg0101 (1 review written)

Great support when choosing and ordering via messager. Ordered at 2.30 pm, in my hand 11am the next day and priority postage was free!!! Only place I will go for my sunglasses in future!!!!… Read Full Review

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“Clean, fair and super accurate business”

Written on: 26/03/2014 by Nalrus (1 review written)

I bought a Chanel sunglasses from internet site: - communication was clear, fast and understandable - price was 15% less than other internet dealers ( spent some time to check) - shipment was done 2 hours after my payment ( free international shipment!) - package was delivered within 5 working days - I got an original product as advertised Bottom line - highly recommended dealer!… Read Full Review

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“Amazing Service”

Written on: 24/03/2014 by zlCarpenter451 (1 review written)

I ordered a pair of prescription Tag Heuer glasses on Monday night and was totally amazed to have them delivered on Wednesday morning. Brillant website and even better service!!… Read Full Review

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“Fantastic service and beautiful glasses - thank you”

Written on: 27/02/2014

I was really happy to find a pair of Chanel 3214 frames on your site as they have been discontinued and yet are really lovely. The service and assistance I received from all your staff was first class and extremely professional. Plus the glasses arrived with prescription lenses just 2 days from my order! Thank you all… Read Full Review

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“Best service *ever*”

Written on: 20/02/2014 by AnonymousSarah (1 review written)

I knew which frames I wanted, so ordering them via a representative on the website (via live chat) was super fast. The prices are very very good. In terms of speed- I was staggered at how quickly they were delivered. Amazing. Last (but most importantly, for me at least) the customer service...communications were fast, and clear. I am so pleased with this company and the service I received from the Pret a Voir staff. I wish I could give more than 5* for each satisfaction option… Read Full Review

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“Brilliant customer service”

Written on: 19/02/2014 by Frankiep1234 (1 review written)

Yesterday I received my Chanel glasses. I ordered them late on Saturday and by Tuesday I had them! I can't fault the customer service that I received. They were fantastic. Very efficient and most helpful. I would highly recommend Pretavoir and I will be for sure buying more glasses with them in the future… Read Full Review

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“Exceptional service”

Written on: 14/02/2014 by Martin_1999 (1 review written)

I have bought 2 pairs of glasses from Pretavoir and have been really impressed by the friendly and professional service and after sales care… Read Full Review

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“Chanel sunglasses- amazing product ”

Written on: 11/02/2014 by Amandaelisabeth (1 review written)

This is my third pair of chanels from this seller- I am so happy about all the products I have ordered from here and now looking forward to my next pair arriving. Customer service is always exemplary! Such quick postage also (to Australia)! Overall I will always look here before elsewhere… Read Full Review

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“Very Happy”

Written on: 07/02/2014

I was thrilled with my glasses. I was most impressed with the emails I received after the 3rdd email I sent and had no reply, there was trouble with the computers your end. The script on my lenses was perfect. Couldn't fault anything.I will certainly recommend you to everyone, Thankyou so much… Read Full Review

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“Unparalleled Service - Highly Recommended”

Written on: 05/02/2014 by arklein01 (1 review written)

I placed my order but didn't have my PD at the time. Pretavoir shipped after waiting for a couple weeks because they wanted to avoid delay but I was not satisfied with the PD on the pair they sent. They had me send the glasses back and re-made them to my specifications with no question. I'd also somehow managed to select the wrong color frames and they even made the new pair with the color I had really wanted. My customer service rep was highly communicative, courteous, and helpful. This… Read Full Review

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“excellent quality and service”

Written on: 04/02/2014 by jayne68 (1 review written)

I have just received my chanel glasses after only ordering them the day before and they are stunning. The glasses were cheaper than my opticians which made them more affordable as i now need varifocal lenses. When you phone to order or make an enquiry the staff are very friendly and helpful. I will definately use pretavoir for all my glasses now, thankyou very much from an extremely happy customer… Read Full Review

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“Great service and communication”

Written on: 04/02/2014

I have used Pretavoir for a few years now and the service is unbelievable. Having just had my prescription changed I ordered a pair of Tag Heuer glasses which were delivered within 48 hours. I then asked if my old glasses could be re-glazed with the new prescription and they were done by return of post, absolutely unbeleivable service. I cannot recommend Pretavoir highly enough… Read Full Review

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“Tagheuer sunglasses ”

Written on: 30/01/2014 by Marheunis (1 review written)

Thanks, for your great service!!much appreciated :) , product is everything I was expecting and shipping was fast… Read Full Review

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“Excellent customer service”

Written on: 28/01/2014 by Tn1900 (1 review written)

Excellent and responsive customer service via email. Delivery to Finland in just two days. Highly recommended!… Read Full Review

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“Oakley Specs”

Written on: 22/01/2014

I would highly recommend Pret a voir. The customer service both on line and and phone was excellent and friendly, the glasses arrived quicker than expected and the quality is fantastic. Above that the prices are really good as well. Superb!… Read Full Review

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“Fast delivery, authentic product, great range and service.”

Written on: 22/01/2014 by surfrescue (1 review written)

Excellent range of Tag Heuer glasses (best I've seen online). Ordering process was easy, price was excellent and the item arrived earlier than I was expecting it. All in all a great online merchant to deal with and I will be purchasing from them again in the future… Read Full Review

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“Amazing Customer Service”

Written on: 16/01/2014 by S.Jassal (1 review written)

I bought a pair of prescription Chanel spectacles from Pretavoir, after doing some research they seemed to be the best supplier for the frame I was after & the most competitive price wise. My glasses arrived with days of placing my order & I was extremely happy with the service - turn around time & the few times I spoke to the staff regarding information about the spectacles or my prescription. However about 5 months later the frame started to show signs of a fault, this is where Pretavpir &… Read Full Review

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“The best online glasses company in the world”

Written on: 14/01/2014 by AdanteH (1 review written)

Pret A Voir made buying new glasses a great experience. They were fast at replying to email, great telephony service and their web chat service was the icing on the cake. First time using an online service for glasses and a recently new prescription. I was a bit apprehensive in case something went wrong. I'm sure glad I took the chance. My new specs are awesome prescription is perfect. The only thing I'd add is a little note with your glasses. I didn't know you are ton wait till next day to put… Read Full Review

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“Very good shop !!!”

Written on: 14/01/2014 by DomDom76 (1 review written)

The price are really low compared to what I can find in shops in my country (Be). The service is really good and the communication with the customer support team is quite fast and good (don't have to repeat endlessy things). The delivery is really fast and the glasses' box is well protected. In conclusion, it was a really good experience and I warmly recommend this shop… Read Full Review

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