Pretavoir Reviews - www.pretavoir.co.uk

★★★★★
4.9 / 5
459
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Great Service, Great Price”

Written on: 09/09/2011

A simple phone call answered by a human being and a call back within 5 mins to confirm the stock was available at the best price I could find on line. They were even deliverd via priority mail exactly when I needed them. Fantastic service… Read Full Review

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“Mr. R McDoom, Enfield, North London”

Written on: 08/09/2011 by mcdoom (1 review written)

I was a bit nervous at the beginning about ordering glasses online for the first time in my 25 years of wearing them but now I have no regrets as the overall service was 5 star. My prescription is -7 power with -4 cyl and was always turned away at high st opticians when I asked for rimless glasses but pretavoir didn't flinch at my request and made the dream come through since in particlar I am not a good candidate for laser eye correction… Read Full Review

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“Above and beyond.....”

Written on: 30/08/2011 by petergulley (1 review written)

I wanted a very specific frame but was struggling to find them locally and even when I did find them, they were suprisingly expensive even taking into account "special offers" 2for1 etc. Having trawled the High Street, I decided to do a internet comparison and found Pretavoir had a very wide range of frames including the ones I wanted. I ordered 2 different prs, 1 distance, 1 reading. The reading frames were in stock but I would have to wait for the distance frames which I was prepared to do… Read Full Review

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“Thrilled to pieces”

Written on: 25/08/2011 by carolinepephillips (1 review written)

Hi, I ordered my glasses after speaking to a really well informed Customer Service Agent. I cannot be more pleased with them. They not only look fantastic, but fit beautifully and are so comfortable. The high quality polarised lenses make all the difference. I have purchased many a cheap pair in the past but never again, quality wins over quantity anytime. The website was so easy to navigate, I wouldn't go as far as saying payment was painless, but certainly the process was and the delivery… Read Full Review

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“Pretavoir is Fantastic!!”

Written on: 21/08/2011

I am extremely happy with my Chanel eyeglasses!! The customer service I received was excellent!! I initially purchased glasses that were too big, but after contacting Pretavoir, within less than 2 weeks, I had returned my eyeglasses and received the new (correct) size!! The team at Pretavoir are fabulous!! I would definitely recommend them to others!! Great Work Pretavoir!! Thanks Heaps!!… Read Full Review

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“Chanel sunglasses”

Written on: 20/08/2011

Prompt reply when I requested the 'depth' of the lens. Courteous sales advisor & help via e-mail re. size Prompt delivery Glasses are perfect & will 'shop' again from this site I could not have wished for more… Read Full Review

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“Tag Heuer Glasses and Relens my Police sunglasses”

Written on: 15/08/2011 by dkhagram (1 review written)

Dealt with Laura from start to finish. excellent customer service product cheaper than anywhere else on net. love my new glasses and can finally where my sunglasses woth worrying about contact lenses. thanks dipesh … Read Full Review

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“CHANEL SUNGLASSES”

Written on: 13/08/2011 by asia3835 (1 review written)

I ordered a pair of Chanel. The sunglasses were out of stock (they ordered them especially for me). Took just a week to receive my sunglasses. I love them, they're gorgeous. Thank you for excellent service, product and price. I'm very happy customer. Joanna B… Read Full Review

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“Chanel Glasses send to the Netherlands”

Written on: 13/08/2011

Responsive service employees and fast delivery to the Netherlands… Read Full Review

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“DOLCE & GABBANA SUNGLASSES”

Written on: 11/08/2011 by LizCooper (1 review written)

I finally found the glasses I was after on this website, ordered them and sadly recieved an email to say they were not in stock for up to 8 weeks. I called the customer services team who fully understood if I wanted to cancel the order. As I already have loads of sunglasses I thought I would be patient and wait. To my surprise my sunglasses turned up exactly a week after! So I am so glad I waited. Quick service! Brilliant range and helpful staff! What more do you need? … Read Full Review

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“Very happy customer!”

Written on: 09/08/2011 by lauren_dale (1 review written)

I saw these Chanel sunglasses on another website for a lower price, so contacted Pretavoir to see if they would match the price. They came back with an answer within 5 minutes agreeing that they would match the price and also gave me free next day delivery. The staff who i spoke to were very helpful and i was very happy with my purchase when i received it. Would definitely use this website again and have recommended it to friends… Read Full Review

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“Internet shop, high street service!”

Written on: 08/08/2011 by Glendowner (1 review written)

Every once in a while you come across a company that goes to extra lengths to make your shopping experience that little bit better, well Pret-a-voir does just that! Right from the point of ordering up to the delivery the service was outstanding. When I ordered the item they didn't have it in stock, but quickly got on to Ray Ban, confirmed the availability and let me know. The sunglasses were with me less than a week later including taking delivery from Ray Ban, so I was very pleased… Read Full Review

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“RayBan Aviator 3025”

Written on: 04/08/2011 by Becks81 (1 review written)

Amazing service, sunglasses were packaged nicely and arrived the day after I placed the order. Paid a fantastic price for them, £45 cheaper than in the shops and 100% authentic. Really chuffed. Would definitely recommend!… Read Full Review

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“Prompt service and great, competitive prices!”

Written on: 03/08/2011 by m.cherie (1 review written)

The sales agents were helpful and responded swiftly to my email, as well as when i was ready to place my order over the telephone.Sunglasses arrived the next morning!Great selection of sunglasses on website at slightly discounted prices, even on limited editions!Will shop at Pret A Voir again!… Read Full Review

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“Service with a smile”

Written on: 25/07/2011 by Detchka (1 review written)

I am ordering remotely from NyC and they were very accommodating of my request for my friend's birthday up in Suffolk, England. She felt very spoiled and treated to some nice sunglasses when they arrived… Read Full Review

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“I was absolutely thrilled”

Written on: 22/07/2011

Just wanted to let you know that I am thrilled with my Chanel Sunglasses purchase. They were MUCH cheaper than what I could get them for in Australia. They took about 8 days to arrive and were beautiful presented. I will definitely be shopping with you again and am happy to sing your praises. Kind regards Jodi Beare … Read Full Review

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“Recommended!”

Written on: 22/07/2011 by nickyh (1 review written)

I agree with the other reviewers. Perfect experience. Received my sunglasses in 3 working days (Belgium). Laura was a great help. I will definitely shop again at Pretavoir. Thanks! Nicky… Read Full Review

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“excellent service”

Written on: 16/07/2011

easy to use website, great choice of frames and sunglasses, fantastic prices! Delivery times to europe are good, I received my glasses in Holland within a week of ordering them. I will definitely use Pret a Voir again… Read Full Review

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“Pret a Voir is the place to buy glasses!!”

Written on: 15/07/2011 by pontilaki (1 review written)

Excellent customer service. I ordered the wrong pair size but received great support fr the team and Jodi in particular. They kept in touch throughout and in a professional manner. The new pair was ordered even before I returned the wrong one. In a wrap - an excellent service and a fast, prompt delivery! I will highly recommend Pret a Voir to anyone… Read Full Review

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“Efficient, friendly and quick”

Written on: 27/06/2011 by camillamccausland (1 review written)

Laura was extremely helpful and indulgent and guided me to the exact product I was after. The glasses arrived the following day and I would recommend Pret a Voir to anybody… Read Full Review

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