Pretavoir Reviews - www.pretavoir.co.uk

★★★★★
4.9 / 5
442
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“excellent service”

Written on: 16/07/2011

easy to use website, great choice of frames and sunglasses, fantastic prices! Delivery times to europe are good, I received my glasses in Holland within a week of ordering them. I will definitely use Pret a Voir again… Read Full Review

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“Pret a Voir is the place to buy glasses!!”

Written on: 15/07/2011 by pontilaki (1 review written)

Excellent customer service. I ordered the wrong pair size but received great support fr the team and Jodi in particular. They kept in touch throughout and in a professional manner. The new pair was ordered even before I returned the wrong one. In a wrap - an excellent service and a fast, prompt delivery! I will highly recommend Pret a Voir to anyone… Read Full Review

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“Efficient, friendly and quick”

Written on: 27/06/2011 by camillamccausland (1 review written)

Laura was extremely helpful and indulgent and guided me to the exact product I was after. The glasses arrived the following day and I would recommend Pret a Voir to anybody… Read Full Review

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“five star service”

Written on: 21/06/2011

I an so pleased with my Chanel sunglasses. They are way cheaper than in stores. The turned up the very next day after ordering them. I can not fault anything about this service. I will be ordering again from here. thanks you so much… Read Full Review

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“Overall, fantastic experience”

Written on: 19/06/2011

Flawless service from order placement through to delivery… Read Full Review

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“Fantastic service!”

Written on: 13/06/2011

I ordered my Cartier sunglasses in advance of a trip to Italy this week, and as usual left such things to the last minute, only ordering them late last week! Despite the time constraints, Jody at Pretavoir ensured both pairs arrived this morning as promised, and I had several emails and phone calls updating me so I knew when the shipment was expected. It's rare to receive exceptional service these days, but Pretavoir certainly know how to do it… Read Full Review

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“Thank you Pretavoir”

Written on: 09/06/2011

Hi people my name is Sellina. I decided to leave a feedback because i am so pleased with pretavoir's service and the quality of the product. It might be a long and boring review, but i hope first time buyers could have a read at this before you buy. I hope this helps! I fell in love with this beautiful pair of chanel sunglasses i tried on at a duty free store overseas. but not long ago i had already bought a pair of gucci sunglasses so i told myself to walk away!! Now I was back in Australia… Read Full Review

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“CRT”

Written on: 08/06/2011 by Char (1 review written)

I was informed immediately that my glasses were out of stock (although this maybe should have been stated on the web page). I was also asked if I was happy to wait for stock or cancel my order. I decided to wait and was told the end of June and to my delight the arrived 3 weeks early. Brilliant value, well packaged and great service. Thank you… Read Full Review

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“Outstanding customer service and value for money”

Written on: 02/06/2011

I bought some Ray-Bans last week. I had seen them on the highstreet and found them £50 cheaper on this site (the best value I could find). Delivery was free but they were with me the next working day, well packaged with a nice case and free screen cleaner. There was a slight fault with the glasses themselves so I emailed Pretavoir - they were really helpful and asked me to send them back for an exchange. The cost of the postage was refunded on to my card and the next day a brand new pair… Read Full Review

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“Great Service”

Written on: 27/05/2011

I had to wait a few weeks as what I wanted to order was not in stock. However I was well informed, offered alternatives, and the revised delivery date was met. Would have been happier (of course) if my glasses had arrived right away, but for a saving of over 100 Stirling from my local optometrist, it was well worth it! Highly recommended... if not for the savings, then the customer service (which despite being keyboard-to-keyboard, was better than the store down the road who ignored my until… Read Full Review

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“Excellent Service”

Written on: 27/05/2011

Very pleased with service. Items were on back order with the supplier for a couple of days but I was informed of this and kept up to date of my order status by the customer services department. As soon as the glasses were in stock I was sent them by special delivery at no cost. Will definitely use www.pretavoir.co.uk again in the future… Read Full Review

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“Very good customer service. ”

Written on: 01/11/2010 by kos2531 (1 review written)

Very good customer service.
Glasses were excellent and the delivery was so quick. I will definatly recommend to my friends and family… Read Full Review

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“Ordering was a simple process, and service was second...”

Written on: 24/05/2011

Ordering was a simple process, and service was second to none. I initially wanted a specific frame, but they did not have it, nor could they get it from the supplier. I was helped to choose something else, gave my prescription and relevant eye measurements and waited for my glasses to arrive. The product was exactly as ordered, and I look forward to buying from Pretavoir again!… Read Full Review

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“I contacted Pretavoir to see if they had Rayban 4122...”

Written on: 20/05/2011

I contacted Pretavoir to see if they had Rayban 4122 sunglasses in stock. I expected them to say no as everywhere else was sold out. Laura, the representative said that she would check with their Italian supplier and phone me the next day. Laura phoned me the very next day to inform me that she could order the glasses, I placed an order. Laura informed me that she would contact me again once they have received them from Italy.

Once they were received Laura phoned me and sent the glasses… Read Full Review

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“Excellent professional and efficient service, great...”

Written on: 20/05/2011

Excellent professional and efficient service, great communication. Took just a week to receive my sunglasses which arrived carefully wrapped in perfect condition. Would definitely use again and recommend to my friends. I even received a free i-cleen spray, fantastic!… Read Full Review

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“Received a fantastic service from Laura @ Pretavoir, I...”

Written on: 18/05/2011

Received a fantastic service from Laura @ Pretavoir, I requested a pair of Chanel sunglasses which were not on the website and they ordered them in specially for me and beat competitors price. Told they would take 10 days to order and received them within this time. Quick response to emails. Would highly recommend service, in fact I am going back for more!… Read Full Review

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“I ordered a pair of Ray Ban Aviator sunglasses (RB3025) ”

Written on: 13/05/2011

I ordered a pair of Ray Ban Aviator sunglasses (RB3025)

These were nearly £40.00 cheaper other webistes,although they took 7 working days to arrive i was always kept upto date with the order.

I would recommend Pret a Voir to anyone and would certainly buy from them again.

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“very helpful staff throughout order/delivery process....”

Written on: 12/05/2011

very helpful staff throughout order/delivery process. kept upto date with progress of order/delivery either via phone or e mail at all times. Glasses arrived day after being despatched. Great value for money too. Wlll definately use again… Read Full Review

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“Great product. Good service. Good price. ”

Written on: 06/05/2011

Great product. Good service. Good price.
Will recommend to others… Read Full Review

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“I ordered a pair of Maui Jim Ironwood shades. I spoke...”

Written on: 06/05/2011

I ordered a pair of Maui Jim Ironwood shades. I spoke to Laura (extremely helpful), who said it would take take two days to get them and then they would be shipped. I received them within 48 hrs from my order. Can you get better service than that?Also, they were over £41 cheaper than the High Street shops! Buy with confidence from Prtavoir. You know it makes sense… Read Full Review

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