Pretavoir Reviews - www.pretavoir.co.uk

★★★★★
4.9 / 5
467
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Pretavoir - www.pretavoir.co.uk - Ask a question now

Media Gallery for Pretavoir - www.pretavoir.co.uk

Pretavoir - www.pretavoir.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“Marc Jacobs Sunglasses ”

Written on: 06/10/2011 by kpfitz (1 review written)

The sunglasses I ordered were unfortunately out of stock, and I was informed they would be a few weeks, I decided to wait as they were the frames I really wanted and I wasn't in a great hurry. Laura kept me up to date with the progress of my order, always offering me the opportunity to change it or cancel if I desired. I decided to wait it out, and I am really pleased I did. The sunglasses turned up very quickly after they were posted. They were presented beautifully in the box wrapped in… Read Full Review

Visit pretavoir.co.uk
Report this review

“A* Service”

Written on: 05/10/2011 by richy181 (2 reviews written)

I recently ordered a pair of Ray Ban Aviators from pretavoir and was hoping that I would receive them within a few days due to an approaching holiday. Pretavoir didn't dissapoint... they arrived the very next day! A fantastic choice of glasses and a really efficient Customer Service team who actually seem to care about their Customer means I will be advising friends and family to use them in future. And I will certainly be using them again too. … Read Full Review

Visit pretavoir.co.uk
Report this review

“Good prices and amazing customer service!”

Written on: 30/09/2011 by frangipani13 (1 review written)

Would happily recommend Pretavoir to anyone who needs new glasses or sunglasses. Was a bit weary of ordering my glasses over the internet, but the amazing customer service provided by the staff at Pretavoir made the whole process extremely easy. On top of that, my glasses frames broke a week and a half before the 1-year warranty period on manufacturer's defects was up. I sent them off an email to see if I could them replaced under warranty, which I followed up with a phone call - when they… Read Full Review

Visit pretavoir.co.uk
Report this review

“Fantastic online store”

Written on: 30/09/2011

Glasses in Denmark, where I live, are very expensive, so searching online I found the Pretavoir's online shop, that had the chanel glasses I was looking for at an amazing price. Purchasing was easy! I contacted Sean, and he helped me throught the whole process. I sent a picture of my doctor's prescription, decided on the lenses and he sent me a paypal link! That was it! One week later I received my glasses! It was amazing fast! I have been recommending the store to everyone that I know… Read Full Review

Visit pretavoir.co.uk
Report this review

“Excellent Product / Brilliant Service!”

Written on: 22/09/2011 by Cook1979 (1 review written)

I placed my order a week ago, spoke to Laura who was very helpfull, she had to order my frames in, but they were still delivered back to me with the week! Very pleased with them, great value and would recommend for sure! … Read Full Review

Visit pretavoir.co.uk
Report this review

“Amazing Quick Postage to Australia from UK...Great...”

Written on: 21/09/2011 by SueAustralia (1 review written)

Hi Laura, WOW, The glasses arrived today! Now that is fast...must have taken the express Royal Mail Learjet! Left UK Friday 16th Sept arrived in Australia & in my hands Wed 21st Sept. You couldn't get any quicker than that. Thankyou so much for all your help and correspondence. I was specticle or should I say sceptical in purchasing optical glasses from overseas at first but thought I'd take the chance & glad I did. Nothing was too had for this company and emails were always answered promptly… Read Full Review

Visit pretavoir.co.uk
Report this review

“Outstanding customer service.. Above and beyond”

Written on: 12/09/2011

I used Pretavoir to recently purchase two pairs of sunglasses - one Chanel and the other Raybans.. I desperately needed them for my summer holiday so rang and ordered them and they were kindly meant to arrive the following day. However, due to a problem with Royal mail they never made it. So as I was very keen to have them still they offered to send them to my hotel in Spain! This I thought was outstanding customer service given it really was not their fault, also do not think many companies… Read Full Review

Visit pretavoir.co.uk
Report this review

“Excellent Service”

Written on: 09/09/2011 by alzieboy (1 review written)

After waiting more than two weeks for my glasses from a high street optician only to be told frames are not available, Enter Pretavoir, they had my frames in stock, the on-line prescription form was easy to fill in, the communication was prompt, The delivery time great and the glasses are the best i have ever had, would have no hesitation whatsoever in recommending Pretavoir Many Thanks Carol ( Norfolk )… Read Full Review

Visit pretavoir.co.uk
Report this review

“Great Service, Great Price”

Written on: 09/09/2011

A simple phone call answered by a human being and a call back within 5 mins to confirm the stock was available at the best price I could find on line. They were even deliverd via priority mail exactly when I needed them. Fantastic service… Read Full Review

Visit pretavoir.co.uk
Report this review

“Mr. R McDoom, Enfield, North London”

Written on: 08/09/2011 by mcdoom (1 review written)

I was a bit nervous at the beginning about ordering glasses online for the first time in my 25 years of wearing them but now I have no regrets as the overall service was 5 star. My prescription is -7 power with -4 cyl and was always turned away at high st opticians when I asked for rimless glasses but pretavoir didn't flinch at my request and made the dream come through since in particlar I am not a good candidate for laser eye correction… Read Full Review

Visit pretavoir.co.uk
Report this review

“Above and beyond.....”

Written on: 30/08/2011 by petergulley (1 review written)

I wanted a very specific frame but was struggling to find them locally and even when I did find them, they were suprisingly expensive even taking into account "special offers" 2for1 etc. Having trawled the High Street, I decided to do a internet comparison and found Pretavoir had a very wide range of frames including the ones I wanted. I ordered 2 different prs, 1 distance, 1 reading. The reading frames were in stock but I would have to wait for the distance frames which I was prepared to do… Read Full Review

Visit pretavoir.co.uk
Report this review

“Thrilled to pieces”

Written on: 25/08/2011 by carolinepephillips (1 review written)

Hi, I ordered my glasses after speaking to a really well informed Customer Service Agent. I cannot be more pleased with them. They not only look fantastic, but fit beautifully and are so comfortable. The high quality polarised lenses make all the difference. I have purchased many a cheap pair in the past but never again, quality wins over quantity anytime. The website was so easy to navigate, I wouldn't go as far as saying payment was painless, but certainly the process was and the delivery… Read Full Review

Visit pretavoir.co.uk
Report this review

“Pretavoir is Fantastic!!”

Written on: 21/08/2011

I am extremely happy with my Chanel eyeglasses!! The customer service I received was excellent!! I initially purchased glasses that were too big, but after contacting Pretavoir, within less than 2 weeks, I had returned my eyeglasses and received the new (correct) size!! The team at Pretavoir are fabulous!! I would definitely recommend them to others!! Great Work Pretavoir!! Thanks Heaps!!… Read Full Review

Visit pretavoir.co.uk
Report this review

“Chanel sunglasses”

Written on: 20/08/2011

Prompt reply when I requested the 'depth' of the lens. Courteous sales advisor & help via e-mail re. size Prompt delivery Glasses are perfect & will 'shop' again from this site I could not have wished for more… Read Full Review

Visit pretavoir.co.uk
Report this review

“Tag Heuer Glasses and Relens my Police sunglasses”

Written on: 15/08/2011 by dkhagram (1 review written)

Dealt with Laura from start to finish. excellent customer service product cheaper than anywhere else on net. love my new glasses and can finally where my sunglasses woth worrying about contact lenses. thanks dipesh … Read Full Review

Visit pretavoir.co.uk
Report this review

“CHANEL SUNGLASSES”

Written on: 13/08/2011 by asia3835 (1 review written)

I ordered a pair of Chanel. The sunglasses were out of stock (they ordered them especially for me). Took just a week to receive my sunglasses. I love them, they're gorgeous. Thank you for excellent service, product and price. I'm very happy customer. Joanna B… Read Full Review

Visit pretavoir.co.uk
Report this review

“Chanel Glasses send to the Netherlands”

Written on: 13/08/2011

Responsive service employees and fast delivery to the Netherlands… Read Full Review

Visit pretavoir.co.uk
Report this review

“DOLCE & GABBANA SUNGLASSES”

Written on: 11/08/2011 by LizCooper (1 review written)

I finally found the glasses I was after on this website, ordered them and sadly recieved an email to say they were not in stock for up to 8 weeks. I called the customer services team who fully understood if I wanted to cancel the order. As I already have loads of sunglasses I thought I would be patient and wait. To my surprise my sunglasses turned up exactly a week after! So I am so glad I waited. Quick service! Brilliant range and helpful staff! What more do you need? … Read Full Review

Visit pretavoir.co.uk
Report this review

“Very happy customer!”

Written on: 09/08/2011 by lauren_dale (1 review written)

I saw these Chanel sunglasses on another website for a lower price, so contacted Pretavoir to see if they would match the price. They came back with an answer within 5 minutes agreeing that they would match the price and also gave me free next day delivery. The staff who i spoke to were very helpful and i was very happy with my purchase when i received it. Would definitely use this website again and have recommended it to friends… Read Full Review

Visit pretavoir.co.uk
Report this review

“Internet shop, high street service!”

Written on: 08/08/2011 by Glendowner (1 review written)

Every once in a while you come across a company that goes to extra lengths to make your shopping experience that little bit better, well Pret-a-voir does just that! Right from the point of ordering up to the delivery the service was outstanding. When I ordered the item they didn't have it in stock, but quickly got on to Ray Ban, confirmed the availability and let me know. The sunglasses were with me less than a week later including taking delivery from Ray Ban, so I was very pleased… Read Full Review

Visit pretavoir.co.uk
Report this review
overview
pretavoir.co.uk