Hastings Direct Car Insurance - Post Feb 2009 Reviews

Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex, TN39 3LW
★★★★☆
4.0 / 5
6188
85.1% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Hastings Direct Car Insurance - Post Feb 2009

Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009

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★★★★★

“Does what it says on the tin”

Written on: 22/04/2016 by Lockwheeler (1 review written)

This was the easiest and simplest car insurance I have ever done. Straight forward questions So easy to follow and complete I had a question and was amazed by the fast professional and friendly response I was given within about 3 minutes … Read Full Review

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★★★★★

“Good”

Written on: 22/04/2016 by 499McDaniel (1 review written)

This my first time will comment next time will more comment can't say I need more information… Read Full Review

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★☆☆☆☆

“If you value your car avoid”

Written on: 19/04/2016 by AlexusCassidy182 (1 review written)

Long story short, if you value your car avoid insuring with this company. I my car come off the road last year. Firstly the customer service from the road side was dreadful. Infact mostly the customer service throughout the 3 month ordeal trying to resolve the claim was the worst i have ever encountered. They lied to me continually, were incredibly rude from the start, sent three salvage companies on my case to collect my car without giving me a quote for the car. It was not until i eventually… Read Full Review

By Hastingsdirect

Written on: 25/04/2016

Hi,

I'm sorry to hear about the accident and that we did not give you the service that you should have received. Thanks for the feedback, it's a valuable insight and welcome.

Joe

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★★★★☆

“Car Insurance Renewal”

Written on: 18/04/2016 by Nicholson272 (1 review written)

I was unhappy with escalated premium from previous company so through Confused.com I was able to see the benefits offered by Hastings. It was simplified so well I just telephoned to ensure all was Ok and I completed documentation on the website it was that easy. I always make a telephone call to ensure that I am not dealing with a fake company. Staff appeared friendly and answered all my queries competently… Read Full Review

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★★★☆☆

“Mmm mmm mmm ”

Written on: 17/04/2016 by DannyDuffy (1 review written)

Would be good if you could get my name right it's not that hard my full name only has 8 letters thanks… Read Full Review

By Hastingsdirect

Written on: 25/04/2016

Hi,

Sorry to see this - I hope it was resolved swiftly

Joe

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★★★★★

“Where have you been”

Written on: 17/04/2016 by McFaddenka12 (1 review written)

After getting a ridiculous quote from a company I had been with for over 5 years I tried Hastings and the service was fantastic but the price was better, so long other company. The phone operator advised me to do it online and saved me even more money.Better quote with more cover at nearly half of the price of the other company, mad not to, cheers guys… Read Full Review

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★★★★☆

“First time experience”

Written on: 17/04/2016 by DamianFowler (1 review written)

Altogether a strait forward process with clear pricing and conditions shown… Read Full Review

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★★★★★

“good car insurance ”

Written on: 16/04/2016 by Dravenq216 (1 review written)

Very pleased with my car insurance and price. Cheepest quote around alot bettee than tescos… Read Full Review

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★★★★★

“Best value ”

Written on: 15/04/2016 by ElvisJenkins200 (1 review written)

Efficient, user friendly website. Easy to navigate, best value for money. Staff courteous, and efficient. I didn't have to wait too long when I needed to ring to confirm a few details such as changing the vehicle registration number. Documents emailed through within hours. All in all, very pleased so far. Hopefully, there will be no need to speak again until the renewal date in 50weeks time… Read Full Review

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★★★★★

“Affordable,Hassle,Free.”

Written on: 13/04/2016 by Samir127 (1 review written)

From start to finish of applying for my motorbike Insurance it was plain and simple. great quote,easy to use website. Happy… Read Full Review

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★★★★☆

“Motorcycle insurance”

Written on: 11/04/2016 by ozCarter423 (1 review written)

I took out my insurance with Hastings and because I had made a mistake I had to cancel it and they were very helpful I requoted with the amended information and they still came out with best value quote… Read Full Review

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★★★★★

“fabulous service ”

Written on: 10/04/2016 by 118Wilson (1 review written)

fabulous service quick and easy website… Read Full Review

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★★★★★

“quick, easy and cheap”

Written on: 10/04/2016 by Delaney340 (1 review written)

purchased car insurance on-line. Quick, easy and cheap. Insurance renewal from company I was with came back and was £100 dearer than Hastings. I got everything I had with my previous policy but they wanted extra for breakdown cover. Would recommend Hastings to anyone looking for car insurance at a good price… Read Full Review

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★★★★☆

“Cheaper than Aviva”

Written on: 10/04/2016 by 489Olson (1 review written)

love the adverts on television and price was competitive, was not the cheapest but almost half the price of my previous insurers (Aviva)who had my policy for quite a few years… Read Full Review

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★★★★☆

“Efficient”

Written on: 09/04/2016

Quick and efficient service to sort out my car insurance… Read Full Review

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★★★★☆

“Peugeot 308 Insurance”

Written on: 08/04/2016 by Tsg17 (1 review written)

Cheapest insurance that offers the most for your money… Read Full Review

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★★★★★

“My Hastings review.”

Written on: 08/04/2016

Excellent and highly efficient service. Highly recommended to anyone looking for a good insurance deal. I like the way my new policy was set up and delivered to me so quickly… Read Full Review

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★☆☆☆☆

“ruined my insurance history”

Written on: 07/04/2016 by Micheal173 (1 review written)

Hastings car insurance ruined my perfect insurance history now I am black listed, I believe they tried to trick me after I paid my insurance a year in advance, I spoke to Hastings on the phone to confirm the details when I took my policy out with them and paid a year up front, a few weeks later they demanded another £125 and said I had made an error on the date of purchase of my car so I had to pay more money, I asked they show me the error and quantify the increase but they ignored me they… Read Full Review

By Hastingsdirect

Written on: 25/04/2016

Hi,

If you speak to the new insurer you find out what qualifies as a cancellation that would warrant a change in premium. The question often refers to more than routine cancellations so you may be happy to learn that in your case it is not applicable.

Joe

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★★★★★

“rover 75 insurance”

Written on: 31/03/2016 by UrijahClifford (1 review written)

Hi, After speeking to one of your representatives( a male) whos name I didnt get, I almost decided not to go with hastings, his attitude was negative to say the least, ignorant at best. However I decided to call back, and got a lady who was absolutely brilliant, she got ME the best deal and YOU another customer. She is a credit to your company, a really pleasant lady and knows your products inside out. It was a pleasure dealing with her. She deserves promotion or at least a pay rise!! and no I… Read Full Review

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★★★★☆

“Easy to use and friendly service”

Written on: 29/03/2016

This is my first year with Hastings and although I have not had the entirety of the policy as of yet, I found that the insuring process was very easy with the easy to use website that Hastings use. Very simple to use. The policy I have gone with meets all of my needs and to also mention at a very competitive price. I have had little exposure to the human call services, but they seemed friendly enough and happy to help with any questions or problems… Read Full Review

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