Hastings Direct Car Insurance - Post Feb 2009 Reviews

Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex, TN39 3LW
★★★★☆
4.0 / 5
85% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Hastings Direct Car Insurance - Post Feb 2009 - Ask a question now

Media Gallery for Hastings Direct Car Insurance - Post Feb 2009

Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“best price going”

Written on: 01/12/2014 by KamrynMcGinnis158 (1 review written)

i have found hasting was better value than others i have veiwed… Read Full Review

Report this review
★☆☆☆☆

“Where's my policy?”

Written on: 01/12/2014 by DamionCallahan (1 review written)

Quick enough to take my money but still no documentation!… Read Full Review

By Hastingsdirect

Written on: 01/12/2014

Hi Damion,

Thanks for your review, I'm very sorry you have not received your documents. If you use the button to contact me above, I'd be glad to have a look into this for you. Alternatively, we have a quick and easy document request button on our website here: http://bit.ly/1z89edq.

Many thanks,

Joe

Reply to this comment
Report this review
★★★★★

“Great Service”

Written on: 01/12/2014 by Walker290 (1 review written)

Very competitive and clearly outlined quote. Documents sent promptly. I would recommend to family and friends … Read Full Review

Report this review
★★★★☆

“New car insurance”

Written on: 30/11/2014 by frananchor (1 review written)

I was able to go direct onto website and get the insurance sorted without having to ring… Read Full Review

Report this review
★★★★★

“Couldnt be better”

Written on: 30/11/2014 by uhGarner278 (1 review written)

Very happy with the service hastings provide. Customer service advisors are extremely helpful and online applications are very simple and easy to use… Read Full Review

Report this review
★★★★☆

“Varying premiums”

Written on: 30/11/2014 by GrahamJoyce (1 review written)

The only thing that annoyed me was the premium kept going up the nearer the renewal date… Read Full Review

Report this review
★★★★★

“great”

Written on: 30/11/2014 by MosesBrennan441 (1 review written)

i have liked the way they give different options to pay n they cover everything including legal fees,recovery breakdown,and exetras.i would reccommend hastings to all my familys… Read Full Review

Report this review
★★★★★

“The process of purchasing the insurance was fast and...”

Written on: 29/11/2014 by Vaishali15 (1 review written)

The process of purchasing the insurance was fast and easy. Hastings also offered the cheapest rate, including all the add-ons such as no claims protection. I would recomend Hastings to friends and family… Read Full Review

Report this review
★★★★★

“Very happy”

Written on: 28/11/2014 by Cwoods1978 (1 review written)

Very happy with my insurance so far very simple application easy to understand policy and detailed prices and I also liked the fact the first payment was only a couple of pound higher than my payments for the rest of the year one of the major reasons high chose hasting direct.i also like the fact my policy will be automatically renewed next year unless I cancel no hassle of looking found for insurance thank you very happy… Read Full Review

Report this review
★★★★☆

“Well priced for excellent cover”

Written on: 28/11/2014 by Frijmagnit (1 review written)

Although Hastings Direct was not the cheapest quote i obtained, i decided to go with them because of the excellent cover that was included with the policy. I have beaten my renewal price by over 30% and have roadside and recovery included in the policy as well. I received my documents via email in a matter of minutes and so far i am extremely happy with the whole procedure. The policy and documents are well laid out and they are written in clear language and are not confusing which… Read Full Review

Report this review
★★★★★

“Excellent value”

Written on: 28/11/2014 by Ccleasby (1 review written)

Very pleased with the price for this insurance and also the excess is very realistic. Only hope now is that I don't ever have to use this but am sure that if I did then all would go smoothly. Very easy to set up online and received relevant correspondence through the post very quickly… Read Full Review

Report this review
★★★★☆

“Car insurance review bought online”

Written on: 28/11/2014 by AlisaEmery (1 review written)

It was clear to use and the different prices for the different insurance levels made it easy to choose what was right or me. It was also the cheapest option available although this was not clear until you added up the extras onto the so called cheaper quotes… Read Full Review

Report this review
★★★★★

“Quick and easy”

Written on: 28/11/2014 by 266Lake (1 review written)

The car insurance was easy to access on the internet. I did not have to wait for a cover note as I could print one off which I needed to tax my car. It had the right amount of cover and included breakdown cover which is essential for me. Quick and easy set up and I could pay in instalments… Read Full Review

Report this review
★★★★☆

“Car insurance ”

Written on: 28/11/2014 by MAMIAH (1 review written)

Did my car insurance, found it very simple to understand on the website. Gives you the option to add services, product you may like as a addition for example, legal cover, veciecle recovery. Which helps with price of the insurance to be more suited to you. Received the certificate and policy by email. Only few issues that I found with them , it cost more to pay with your credit card and even though by insurance was due on the 20th but because I did my insurance with them on the 5th they took… Read Full Review

Report this review
★★★★★

“my car insurance”

Written on: 28/11/2014 by chrisIneatyewdale (1 review written)

Hi I have taken out new car insurance I was very impressed with the service the call centre operators were very helpful they guided me to the right policy for me I was made most welcome I liked the way information was given I give your service full marks… Read Full Review

Report this review
★★★★☆

“customer service polite and easy to insure with”

Written on: 28/11/2014 by rageguilder (1 review written)

Was easy to sign up with to insure my vehicle. Also spoke to customer services and was polite and very helpful with my requests most insurance companys can be dam right rude would recommend… Read Full Review

Report this review
★★★★★

“Best Value for Money”

Written on: 28/11/2014 by ugWhitaker293 (1 review written)

I have been shopping around for a good fully comp deal for a while and seemed to get fairly high prices then i came across Hastings Direct!! They offered me a very good renewal price with a few extra things on the side!! Defo would recommend to anyone!! They have a very friendly customer service team and as long as my insurance stays this cheap I'll be staying with them for a while… Read Full Review

Report this review
★★★★★

“Easy to understand”

Written on: 28/11/2014 by kevb0977 (1 review written)

I used confused.com to get my quote & was pleased to find that Hastings were offering a very competitive rate plus they offered the things that I wanted such as no claims protection & legal cover, the excess was also low so no complaints from me. Obviously I've still got to experience a year with them yet but everything seemed straightforward enough & they e-mailed me my policy documents straight away so I could print them out or save them (I did both). I'd recommend them if your looking for a… Read Full Review

Report this review
★★★★★

“Easy to set up and excellent price.”

Written on: 28/11/2014 by ghowe (1 review written)

I found Hastings through a comparison website when my current insurer wanted a ridiculous price to renew. Hastings came up with an excellently priced quote with all the options I wanted. It was very easy to set up online with no need to then speak to a call centre to go through exactly the same information I'd already provided online, which usually seems to happen with other insurers these days - this was a definite bonus. I received a confirmation email promptly allowing me to go online and… Read Full Review

Report this review
★☆☆☆☆

“Shocking”

Written on: 28/11/2014 by financeman (1 review written)

Crazy renewal price... Charges above the odds for my insurance although others were cheaper, which i tried to explain to the representative. Since I have called to have this free amended but nobody is available to look into this for me. I have many mates who pay half the amount i am paying for the exact same vehicle. So what could possibly be soo different? Maybe there is hidden Gold in the vehicle that I am unaware of. Cheers… Read Full Review

By Hastingsdirect

Written on: 28/11/2014

Hi,

Thanks for your query and reviewing us here on Review Centre. I'm very sorry that our renewal quote didn't match your expectations and we've only warranted 1 star. Your quote is made of many unique factors such as post code and occupation so your premiums wouldn't necessarily match your friends'. We try, however can't always be the cheapest in the market. We suggest that if you do fund a cheaper quote to call us and see if we can use the new details to update your policy. Sometimes we are able to pricematch as our data is a year old and the call is free as well. I hope that we can do something for you and hopefully improve on our low score!

Regards,

Joe

Reply to this comment
Report this review
overview