Hastings Direct Car Insurance - Post Feb 2009 Reviews

Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex, TN39 3LW
★★★★☆
3.9 / 5
85% of users recommend this
  • Customer Service

  • Value For Money

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Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
★★★★★

“Best Price and Best Cover”

Written on: 27/11/2013

Wehave used Hastings Direct in the past and found them to have a great policy and a very competitive quote, polite service and everything clear cut… Read Full Review

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★★★★★

“Best value by miles”

Written on: 25/11/2013 by samnjess123 (1 review written)

Hastings was the cheapest company on the comparison site by miles and offered all of the same benefits as more expensive companies. As I had used Hastings before and so had other friends and family I had no problem using them again. I had no problems at all going through the quote and paying for the insurance online and have not had any calls from call centre's since, which I have recieved when using other companies for my car insurance… Read Full Review

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★★★★☆

“Cheapest fully comp and very easy to deal with”

Written on: 24/11/2013 by dmcn (1 review written)

Although I've been driving for years, this is only the second year I've had my own insurance (previously company insurance) and the quotes I were getting were in the thousands of pounds. Hastings were amongst the cheapest, and very easy to apply and get what I wanted. I haven't had a need to deal with them any further (and I hope I don't until renewal time!) so can't say what they're like when it comes to claiming etc, but all good so far… Read Full Review

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★☆☆☆☆

“Quote is WAY OFF!!!”

Written on: 24/11/2013

Tried to get a quote online and compared to my £300 policy at the moment, these people wanted £1300.00??????? Exactly the same details entered as always, and double checked, so dont know how it can be soooooo expensive. I certainly wont be tanking up insurance with them!!… Read Full Review

By Hastingsdirect

Written on: 25/11/2013

Hi,

Thank you for taking the time to post a review, we are very sorry to hear that we were unable to provide you with a competitive quote. If you would like us to look into this further for you please feel free to contact us directly with the quote reference using the links at the top of this page.

Many Thanks,
Jamie

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★★★★☆

“cheapest”

Written on: 23/11/2013 by bonzo4 (1 review written)

cheaper quote than my renewal… Read Full Review

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★★★★★

“Great value for money”

Written on: 23/11/2013 by Jammer12 (1 review written)

I got the best deal on offer with comprehensive insurance and breakdown cover. Great cover, easy to set up and would recommend to anyone… Read Full Review

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★★★★☆

“Great Value Car Insurance”

Written on: 21/11/2013 by lady-driver (1 review written)

I've just purchased car insurance from Hastings and I'm really pleased with the great value cover I've received. It was very easy to apply for the insurance and as a company, Hastings Direct are very pleasant to deal with… Read Full Review

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★★★★★

“Top service”

Written on: 20/11/2013 by DC_1985 (1 review written)

I am still fairly new to Hastings Direct however I have to say that so far the service has been excellent. There is a good level of communication between them and the customer and everything seems to be fantastic value for money. They have offered me greater cover and insurance at a cheaper price than my previous insurance company. I would definitely recommend… Read Full Review

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★★★★☆

“The best price after comparison”

Written on: 20/11/2013 by Antoniya (1 review written)

I chose Hastings Direct as it offered me the best value for money compared to other insurance companies. The only downside is that there was too many questions I had to answer in order to get a quote, and nearly gave up at one point, but glad to have finished it because the price was good at the end… Read Full Review

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★★★★☆

“great price insurance”

Written on: 20/11/2013

just like the price and name of this car insurance provider, friends have mentioned and said they have good customer service. Not made a claim, hoping I don't have to… Read Full Review

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★★★★☆

“Good value car insurance”

Written on: 20/11/2013 by 87shb87 (1 review written)

Good value car insurance including business insurance. Please with the fact it includes breakdown cover as well… Read Full Review

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★☆☆☆☆

“Appalling service, be very careful”

Written on: 20/11/2013

I used go compare for a bike insurance quote and found them to be the most competitive. I was 100% certain my details were correct so I followed the link to the hastings site, checked and purchased the policy. I was soon sent the documents via e mail and after checking them thoroughly I found an error with the cc listing of my bike. I contacted customer services who explained there is an error with my policy even though my index plate was listed as correct. It was in fact a different bike. They… Read Full Review

By Hastingsdirect

Written on: 21/11/2013

Hi,

Thank you for taking the time to post about your experience. We are very sorry to hear about this and we hope that our complaints team are able to investigate this and provide you with a resolution. If there is anything that we can do to help in the meantime please feel free to contact us using the links at the top of this page.

Many Thanks,
Jamie

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★★★★★

“Easy to set and friendly UK based staff on the phone”

Written on: 20/11/2013 by Doctor1970 (1 review written)

Very pleasant staff gave my a polite call after I'd set up the online policy, just to ensure I was happy with cover level. Not at all pushy. Website good and easy to set up policy. Happy so far :-)… Read Full Review

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★★★★☆

“Multiple choice offered”

Written on: 20/11/2013

Many web based insurance companies only offer one price, Hastings recognises that some things are more important than others when it comes to additional features offered within an insurance package. As such they give multiple quotations at the same time based upon your details, each option bundles a different set of add-ons, such as breakdown recovery or roadside assistance. Additionally these can be added individually to one of the quotations or even modified once a quotation has been… Read Full Review

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★★★★★

“Easy and Quick”

Written on: 20/11/2013

Easy access to site. All details clear and accessible. Very good price for the insurance and extras such as road side assistance. Very pleased overall with the service. Would highly recommend to others wanting a great deal… Read Full Review

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★★★★★

“Very efficient sign up process”

Written on: 20/11/2013 by scott24x7 (1 review written)

As a new customer I found the joining process very straight forward. I joined online and my documentation including my cover note were available to download from their website within minutes. Their website works very well and what I particularly like about this is the fact that I can access them any time but also that I can download them to my phone for quick reference should I ever need them. I haven't need to talk to them and fingers crossed, I won't need to, so I can't comment on their… Read Full Review

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★★★★☆

“Hastings Direct Review”

Written on: 20/11/2013

First time I have used Hastings Direct. After researching on the web several quotes for motor insurance, Hasting gave me what I was looking for at a reasonable price. I have yet to contact them direct so cannot comment on their helpfulness… Read Full Review

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★★★★☆

“Excellent Value”

Written on: 20/11/2013 by Dosser2 (2 reviews written)

Significantly cheaper than the alternatives and a very comprehensive policy, particularly given breakdown cover included. Had some problesm getting multicar discount online, so had call which made the process longer than should have been, but call centre very helpful. Not had experience of making a claim yet… Read Full Review

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★★★★★

“Very good service!”

Written on: 20/11/2013 by RPatel21 (1 review written)

I searched on Moneysupermarket.com and Hastings Direct was one of the few that gave a great quote price but i had never heard of them. So i checked out their website, which is great, informative and was esay to navigate around and then spoke to a representative that gave honest and productive service to me. When i told my freinds and family they also told me that Hastings was a good insurance provider! Great service, thank you. R Patel… Read Full Review

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★★★★☆

“Hastings Direct Car insurance”

Written on: 20/11/2013 by gnelson (0 reviews written)

A good quote with a quite comprehensive insurance fully comp insurance. Only gave four stars because we've never had to claim, so I don't know how good/fast they are at dealing with any claims… Read Full Review

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