Hastings Direct Car Insurance - Post Feb 2009 Reviews

Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex, TN39 3LW
★★★★☆
4.0 / 5
5839
85% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Hastings Direct Car Insurance - Post Feb 2009

Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009

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★★★★★

“Easy, efficient and good value. Gave all the options...”

Written on: 26/07/2015 by EvieCampbell481 (1 review written)

Easy, efficient and good value. Gave all the options that I required. Very worthwhile asking for a quote. Competitive prices. Very happy… Read Full Review

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★★★★★

“Re comfused ”

Written on: 26/07/2015 by LillianVance (1 review written)

Hi i recently switched to hastings car insurance through confused  yet they will not release the brian toy as they said i went direct to yourselfs can you help me as my son was looking forward to his robot… Read Full Review

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★★☆☆☆

“Hassle”

Written on: 25/07/2015 by mkp1974 (3 reviews written)

Although competitive prices, I had to cancel and buy again due to change in circumstances meant my premium doubled. I was not offered this service, just advised of the higher price I needed to pay - had I not known a different underwriter offered a much cheaper quote I would have been £300 out of pocket! Then I had to send in NCD when it can be requested from previous insurer and then had to provide additional details of all drivers occupations. Too much hassle and poor customer service… Read Full Review

By Hastingsdirect

Written on: 27/07/2015

HI,

I'm sorry to see that you were unhappy with our service. We do need to check through significant details on behalf of your insurer for accuracy and where we can't confirm it ourselves will just ask for the docs to be sent in. Thanks for providing your feedback and insight.

Regards,

Joe

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★★★★☆

“Fast and Easy”

Written on: 24/07/2015 by Woodvg175 (1 review written)

Fast and easy to set up online, I had a query about business cover which was dealt with over the phone very clearly and given the right advice. The product is competitively priced and seems to do what i need it to for both my business and private use… Read Full Review

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★★★☆☆

“Please answer the phone”

Written on: 24/07/2015 by ckWood454 (1 review written)

Every ok apart from I had to cancel my renewal policy and take out a new policy because nobody answer the phones tried on 6 different days and times… Read Full Review

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★☆☆☆☆

“I purchased car insurance through a comparison...”

Written on: 23/07/2015 by Mayraq139 (1 review written)

I purchased car insurance through a comparison website, paid for it outright. A few weeks later they asked for a copy of documents which I provided. They found a date was a few days out and charged me an extra ammendment fee. I was not impressed. It was a sly underhand thing to do. They waited till i couldn't cancel the policy without paying a fee. I could have had a cheeper policy with a different company in the end… Read Full Review

By Hastingsdirect

Written on: 27/07/2015

Hi,

Sorry to read your review and that we needed to correct some information on the policy. Because your premium was calculated taking that info into account we have a duty to your insurer to ensure it was done accurately. We do have a fee to cancel regardless of what date it is and so we don't wait but just need time to manually check all policies.

Regards,

Joe

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★★★★★

“Nice and simple”

Written on: 22/07/2015 by Amandaq284 (1 review written)

The reason for me using Hastings Direct the price was good, the change over from my previous insurer was painless the whole event was Nice & Simple… Read Full Review

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★★★★☆

“easy to use good rates ”

Written on: 22/07/2015 by KaseyCraig449 (1 review written)

easy to use good rates… Read Full Review

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★★★★☆

“Car insurance with ease”

Written on: 20/07/2015 by 126Gill (1 review written)

Site easy to use and quick to get cover sorted… Read Full Review

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★★★★★

“Good quick result”

Written on: 20/07/2015 by Maritzah179 (1 review written)

Used web to get quotes . Choose Hastings direct because it was the cover I needed and a very good price. You have the option to pay monthly or a one off payment . Had one question I wasn't sure of so I rang to ask got a very helpful young men who ensured me that my no claims would be covered . But he needed push to make me buy there and them with really makes a pleasant change .i bought via the web page quick and easy job done. The only thing they don't send you any paperwork or policy .So if… Read Full Review

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★★★★★

“Superb online deal ”

Written on: 20/07/2015 by kjDuffy396 (1 review written)

only been driving for just over two years. Renewal price was nearly double last year. Never thought I'd get insurance with no excess at all. Not the cheapest but the best deal for me… Read Full Review

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★★★★★

“car insurance”

Written on: 19/07/2015 by zeEdwards168 (1 review written)

just as it should be made simple and quick to get insurance shall use again if the quote is the cheapest I do not pay for stuff I don't need service was quick to policy arrived in couple of days very good… Read Full Review

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★★★★☆

“Simple, quick, no fuss”

Written on: 19/07/2015 by jfRogers244 (1 review written)

Used a price comparison site to generate the quote. Quick and no fuss to set up and purchase. Saved myself a few quid in the process, no complaints… Read Full Review

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★★★★★

“Cheapest and easiest car insurance to apply for”

Written on: 19/07/2015 by IsaiasRitchie (1 review written)

This was the cheapest car insurance going for myself. It was pain free and easy to apply for. Would definitely recommend to a friend… Read Full Review

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★★★★★

“Good fair price”

Written on: 17/07/2015 by Keithgooner23 (1 review written)

Good fair price with required cover Easy to complete … Read Full Review

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★★★★★

“Great experience after poor service from previous company”

Written on: 15/07/2015 by bilipo (1 review written)

price was fair and very competitive. easy to set up no haswsel… Read Full Review

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★★★★★

“Excellent for Young Driver, Me!”

Written on: 15/07/2015 by JaceyMcNeil61 (1 review written)

I received a quote from my previous insurer which was much less than last year as I now have two years NCB. However, when I received an alternative quote from Hastings to which I had added more extras than I had previously, it was nearly £200.00 cheaper so my decision to go with Hastings was a 'NO BRAINER'. My new policy also includes protection against uninsured drivers at no extra cost. It was also very easy to negotiate the online system to provide my details, and to add the extras that… Read Full Review

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★★★★☆

“Quick, easy and competitive”

Written on: 13/07/2015 by Craig301 (1 review written)

I found that this site made it easier and quick to sort out my insurance. I would definitely use this website for further insurance requirements… Read Full Review

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★☆☆☆☆

“Pathetic email review after just being with you.”

Written on: 12/07/2015 by Nataly306 (1 review written)

I have been with you for a few weeks, all i have done is paid for car insurance. As i have not changed or called or interacted with you why would you ask me to review your service? But as you have decided to do this i have to say its terrible based on not knowing. Hopefully this will wake you lot up and stop sending stupid emails to people that have just only paid for their insurance and nothing else. … Read Full Review

By Hastingsdirect

Written on: 27/07/2015

Hi,

I was very disappointed to read your comments and see your score and I will certainly pass them on for you.

Joe

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Mikejames5's Comment

Written on: 09/08/2015

It's a easy way to fake reviews. I'll be glad when review sites come down on companies like this sending emails asking for reviews.

Reviews should be customer driven at all times.

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★★★★★

“problem free”

Written on: 12/07/2015 by 110McLaughlin (1 review written)

No complaints at all, always helpful and offered a good price… Read Full Review

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