Hastings Direct Car Insurance - Post Feb 2009 Reviews

Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex, TN39 3LW
★★★★☆
4.0 / 5
85% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Hastings Direct Car Insurance - Post Feb 2009

Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009

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★★★★☆

“Not a problem at all so far”

Written on: 03/10/2014 by Happyabi (1 review written)

I was happy to get a very competitive quote and sign up without any problems. Some company's make it difficult to take out insurance at short notice. I hope that Hastings continue to live up the the high standard you should expect from a household name. … Read Full Review

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★★★★★

“Cheap but very good and easy !”

Written on: 03/10/2014 by markknapton (1 review written)

Cheapest quote on a comparison website by a few quid (every little helps !), but the only one of the five cheapest prices I'd ever heard of, so I went with them. Cover very comparable with current insurer (some recover cheaper premiums by having larger excesses !) and add-ons competitively priced (although I didn't buy any of them, as I didn't need any of them). Easy to use website and easy to check relevant details. Note that you MUST CHECK YOUR DETAILS AGAIN, as comparison website don't… Read Full Review

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★★★☆☆

“Good level of cover, competitive price”

Written on: 03/10/2014 by Mob-of-Lavender (1 review written)

Good level of cover, competitive price… Read Full Review

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★★★★★

“Easy”

Written on: 03/10/2014

Easy to access very good price with lots extras included… Read Full Review

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★★★★☆

“Good experience online”

Written on: 03/10/2014 by bensauldavid (1 review written)

I was pleased with the ease with which I was able to conclude my purchase my policy online. Although I emailed my renewal notice for proof of 8 years NCD as requested I was also asked to call a premium telephone number to confirm what was already down on my renewal notice. Get rid of the 0844 number and use a free phone number. Why should one have to pay extra charges to call Hastings for customer service. That is not customer service but a rip off service… Read Full Review

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★★★★★

“fantastic car insurers, easy to use web site”

Written on: 03/10/2014 by Jewel30 (1 review written)

I used an on-line comparison site, and Hastings came out on top not only for price, but for all inclusive extras that none of the other companies included without extra costs! The Hastings web site was so easy to use and understand as I am not the best on these electronic gadgets, but it laid out all the information in such a way than nothing could be mis-understood and you knew exactly what you were getting for your money. All in all I cannot find fault, and I even had a telephone call a… Read Full Review

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★★★★★

“Brilliant service and great prices ”

Written on: 01/10/2014 by 292Christian (1 review written)

Cheapest price around great service, would defo reccomend… Read Full Review

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★★★★☆

“Car Insurance at a Good Price!”

Written on: 30/09/2014 by Christina473 (1 review written)

Hastings Direct came out as one of the top two within several price comparison websites when looking for car insurance. They not only had a competitive price but they included windscreen cover and courtesy car, which is always helpful. Having read the terms and conditions I noticed that there are administration charges for changes to the policy, which I feel is a little steep. Having made an error with the policy holder's date of birth, I was pleased to be informed that the admin charge… Read Full Review

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★★★★★

“terrific cheaper inurance”

Written on: 29/09/2014 by Barnesah375 (1 review written)

hasting where good, online features where very easy to use, it didn't take long before my cover was in place, They even after 10 days adjusted my policy accordingly when i submitted my documents , tremendous service, tremendous people. Providing the cost decreases or stays the same i certainly will stay with hastings for all my future insurance cover. Thanks Hastings… Read Full Review

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★★★★★

“Very easy to use ,value for money”

Written on: 29/09/2014 by Yuliana125 (1 review written)

The website was simple,no confusion.Quite cheap quote. I will recommend to anyone… Read Full Review

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★★★★☆

“The process of applying and arranging car insurance...”

Written on: 29/09/2014 by Madelynn250 (1 review written)

The process of applying and arranging car insurance was simple, clear and value for money… Read Full Review

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★★★★☆

“help saving money”

Written on: 29/09/2014

My husband has just retired due to medical condition so money is tight. Instructions clear on line. Quote easy to understand. Had a problem when I came to pay and ended up having to phone but that was down to bank links on the site. Staff very helpful with no pressure selling to add thing to increase the cost. All in all much easier to swap instance company's and save money than I thought. Reduced my yearly car insurance from £458 to £147. Can't complain about that. Thank you Hastings… Read Full Review

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★★★★★

“Absolutely Brilliant”

Written on: 28/09/2014

We had only been with Hastings for about two weeks when we had an accident, they were absolutely Fantastic, within 4 days we had a book in date for our car to be repaired, I had been driving for 22 years before this happened with no accidents, claims etc and everything was explained to us so that we knew what to expect. We have found Hastings to be very proffesional and responsive to our needs… Read Full Review

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★★★★★

“The reason I chose Hastings was the quote was really...”

Written on: 28/09/2014 by windy12 (1 review written)

The reason I chose Hastings was the quote was really excellent for the cover I required and good to be able to chose the amount of excess for any claim made instead of it being forced on to you. If they continue would this good service I would have be happy to pass this great offer onto my family and friends… Read Full Review

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★★★★★

“Amazing Price, Amazing Customer Service”

Written on: 27/09/2014 by lisat78 (1 review written)

Changed car and my current provider quoted twice the premium that Hastings quoted. In fact they quoted my new 2L car less than I had been paying for previous 1.2L ! I phoned Customer Service, mainly as I could not believe the on-line price I had been quoted and wanted to check it was correct and I hadn't made an error putting in the information. They reminded me that if I took the premium out over the phone it would cost more (as no on-line discount which I think was 12.50) and I was… Read Full Review

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★★★★☆

“Cheap and easy ”

Written on: 27/09/2014 by Alicef170 (1 review written)

Really easy website to use.. Cheapest insurance out there.. Thanks. Would recommend to family and friends… Read Full Review

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★★★★☆

“Easy to switch ”

Written on: 27/09/2014 by 152Healy (1 review written)

Found it really easy to switch insurers with Hastings. All done online and my policy was emailed over within seconds. Only issue I have is that I have not been asked for proof of no claims and not sure where to send it… Read Full Review

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★★★★★

“customer services ”

Written on: 26/09/2014 by Compton23 (1 review written)

Great on the phone interaction quick Outcome had slight problem with old policy been automatically taken up on old car with money taken from bank one call two days later cheque in post if keep prices right will insure my other car and motorbikes when due Very pleasant people to deal with keep it up well done Hastings Dierect … Read Full Review

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★★★★★

“Great value”

Written on: 26/09/2014 by 307Ellis (1 review written)

WOW, couldn't believe the quote for my car, it was such good value. It included the same cover as my previous policy but at less than half the price. It was very easy to set the policy up. The documents came through on line and it was easy to print off… Read Full Review

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★★★★☆

“Good customer communication”

Written on: 26/09/2014 by Ingramms462 (1 review written)

Competitive prices. Efficient and good way to communicate changes or ask questions through the online enquiry form - always received a courteous and professional reply. Not had to claim (yet) so unable to comment regarding this, but based on experience so far, I am confident in their handling… Read Full Review

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