Hastings Direct Car Insurance - Post Feb 2009 Reviews

Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex, TN39 3LW
★★★★☆
3.9 / 5
85% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Hastings Direct Car Insurance - Post Feb 2009

Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009

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★★★★★

“Easy and very competitive”

Written on: 05/09/2014 by GiovannaDempsey (1 review written)

Saved over £100 by choosing Hastings for our car insurance, easy to arrange online and no problems so far… Read Full Review

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★★★★☆

“Although this wasn't the cheapest quote it offered the...”

Written on: 05/09/2014 by Laneah1980 (1 review written)

Although this wasn't the cheapest quote it offered the best value for money. I haven't had to do anything with regards to changing insurance providers, I found this a huge bonus as I have a busy lifestyle… Read Full Review

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★★★★☆

“Good value policy”

Written on: 05/09/2014 by CraigG666 (1 review written)

I found Hastings direct on a price comparison site. They weren't the cheapest but appeared to be the best value in terms of range of benefits and compulsory excess. I was looking for a policy which included motor legal protection and breakdown cover and found one with Hasings which provided both… Read Full Review

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★★★★☆

“Good price”

Written on: 04/09/2014 by Kai90 (1 review written)

Cheap and easy to quote. But need to provide v5 and ncd proof… Read Full Review

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★★★★☆

“Easy, concise and value for money”

Written on: 03/09/2014 by AshleyButcher247 (1 review written)

No messing, easy to use and great service from Hastings, they made the horror of shopping for car insurance pain-free… Read Full Review

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★★★★☆

“Very helpful when I needed to claim for a new...”

Written on: 02/09/2014 by AnabelGonzalez (1 review written)

Very helpful when I needed to claim for a new windscreen took payment and windscreen company fitted new one at my place of work… Read Full Review

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★☆☆☆☆

“I've been waiting on the phone for 15 minutes”

Written on: 02/09/2014 by hxVogel434 (1 review written)

After seeing a high rating for Hastings on this website and getting a decent quote from confused.com I tried to fill out the online form and was given the good old "Sorry, you need to phone in person" bit. So I phoned, and have been listening to the stupid recorded message for more than 15 minutes. Still trying to find a different quote so I can hang up on these idiots. … Read Full Review

By Hastingsdirect

Written on: 02/09/2014

Hi,

Many thanks for your time and sharing your call experience with us here. I'd like to assure you that the wait you encountered is not indicative of the usual service we aim to provide our customers. I do appreciate your frustration and can understand you'd prefer to be swiftly answered. I hope that you find us prompt on the next occasion you call. If there are issues with the details you've entered online and you are asked to call it usually means one or more of your details do not meet the insurers criteria. We are then able to go through your quote with the view of finding and solving the problem. I hope you were helped and are happy with the product and service we gave.

Many thanks,

Joe

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★★★★☆

“Hastings direct revue”

Written on: 02/09/2014 by MaciMonaghan (1 review written)

I would be in a better position to revue your company if I had been a customer more than a couple of weeks and you had done more than take a deposit. I do not mean any offence. I could not revue my experience of a restaurant having just walked through the doors!! Please ask later. Thank you… Read Full Review

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★★★★☆

“Good straightforward online service”

Written on: 01/09/2014 by Choate116 (1 review written)

Took out the policy online with no problems, received a confirmation email straight away with links to download the policy documents - all very easy. I haven't had to make a claim so I can't comment on how their customer service is. I would have liked a little more information in the email so that I didn't have to dig through policy documents for it or call to find out - specifically, what to do about proof of no claims discount, as lots of insurers make you send them proof from your last… Read Full Review

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★★★★☆

“Hastings Car Insurance”

Written on: 01/09/2014

It appeared to be the best quote on compare the market for the options I wanted. I followed the link to the Hastings site, it was easy enough to complete. … Read Full Review

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★★★★★

“Cheapest Excellent Car Insurace around”

Written on: 01/09/2014 by AdsMas87 (1 review written)

Upon getting a renewal quote from my still current insurance (Expires 09/09/14) which was higher than the current price im paying with them, a quick look on Car Insurance comparison sites, first i used Googles own, then had a look at Money Supermarket, Hastings gave the best quote by far. Less than half the price im currently paying the year 13/14 and it offers more as standard. I would reccomend to people to use them, if they come out cheapest for you on comparison sites or even have a look… Read Full Review

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★★★☆☆

“Good but added extras”

Written on: 01/09/2014 by JaniyaStrong1958 (1 review written)

I thought the process was easy but my issue is that the final payment looked nothing like the initial quote. Everything was extra, I felt as if I was paying far more then I was lead to believe I would have to… Read Full Review

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★★★★☆

“the car insurance was quick easy and at the right...”

Written on: 01/09/2014 by Jimmy404 (1 review written)

the car insurance was quick easy and at the right price i saved £200 was well pleased… Read Full Review

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★★★★★

“FAB”

Written on: 31/08/2014

QUICK AND EASY ONLINE QUOTE VALUE FOR MONEY RELEVANT INFO SENT SWIFTLY… Read Full Review

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★★★★★

“Here's one in the eye for you !”

Written on: 31/08/2014 by ChaimMcFadden (1 review written)

I 'googled' car insurance after having received a derisory offer from my ex-insurer , and Hastings came out on top . Good enough for me and £50 cheaper than LV !… Read Full Review

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★★★★★

“excellent, service ”

Written on: 31/08/2014 by QuintonJohnson1993 (1 review written)

Best price for the cover I wanted very quick and easy pleasure to do business with… Read Full Review

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★★★★★

“Good price, easy access”

Written on: 30/08/2014 by Abagailf369 (1 review written)

Pleased with the price offered for car insurance and the ease of getting cover online. Been with Hastings before and will stay if price on renewal is fair. They seem to offer similar level of cover to other insurers but at more competitive prices. I have not had the misfortune of having to make a claim with Hastings but I did see some comments which were not too complementary on the web - I can only hope that I don't have to claim and if I do it isn't a bad experience. If you want cheap… Read Full Review

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★★★★★

“Emily's insurance”

Written on: 30/08/2014 by 320Carver (1 review written)

Very simple on line system, easy to use, easy to understand, clear on what my my options where and the cost. Let me go back to check my details where correct and very competitively priced. Found. Via comparison web site go compare, The same company my mother uses for her car, and she is very happy with the service. Gave me a discount for a second driver which was my mum… Read Full Review

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★★★★★

“Good options and a very respectable price”

Written on: 29/08/2014 by IAKennedy (2 reviews written)

Just bought car insurance from Hastings Direct and got a great deal. It was a saving of £200 on my renewal price and on top I reduced my excess from £600 down to £150. Online management of the account works a treat. Love the fact that they're available on comparison websites, which some of the big names are not. Direct line, I'm looking at you :) For a Merc SLK 350 (300bhp) for a male driver, OK, I'll admit that I'm just under 50, the price was only £144… Read Full Review

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★★★★★

“Great insurance”

Written on: 29/08/2014 by ChristinaMorris (1 review written)

Great deal with great cash back. Recommended to family members and friends. Speedy issue of documents… Read Full Review

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