The Fragrance Shop Reviews - www.thefragranceshop.co.uk

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★★★☆☆
3.0 / 5
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“super quick delivery and nice parfumes and best prices! ”

Written on: 23/04/2011

super quick delivery and nice parfumes and best prices!
I would recommend it to all my friend cause its the best and most conveninent shopping.
I like everything.


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“A lovely perfume admired by many when you are wearing it.”

Written on: 07/04/2011

A lovely perfume admired by many when you are wearing it… Read Full Review

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“This is an excellent website. I have recommended it to...”

Written on: 26/03/2011

This is an excellent website. I have recommended it to a few people. Very good value for money. Thank you… Read Full Review

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“Really great customer service, regular info until...”

Written on: 06/03/2011

Really great customer service, regular info until delivery and quality products… Read Full Review

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“No problems at all. Nite website and had Hugo boss...”

Written on: 23/02/2011

No problems at all. Nite website and had Hugo boss orange men cheaper than anywhere else and shower gel. Wuick to arrive!… Read Full Review

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“This was my first time buying from the fragrance shop...”

Written on: 20/02/2011

This was my first time buying from the fragrance shop & I will definately be ordering again. Great range of products & lots of special offers. Very pleased overall… Read Full Review

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“I have visited The Fragrance Shop at Newcastle under...”

Written on: 15/02/2011 by catherine wiltshaw (1 review written)

I have visited The Fragrance Shop at Newcastle under Lyme this morning and I want their Head Office to know that the two girls in that store today were FANTASTIC!EXCELLENT CUSTOMER SERVICE!
I believe their names were Christine and Ann.Smiling and cheerful as you come in ,letting you know about the latest offers(without drumming it in!)
leaving you to look until you are ready to ask for help...Brilliant!
I knew which perfume i wanted but was also given two options on my purchase to consider… Read Full Review

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“This site is TERRIBLE for the following reasons. For...”

Written on: 14/02/2011

This site is TERRIBLE for the following reasons. For a start, the perfume is over priced... you may think you're getting a great deal until you find out the 100ml bottle in the picture is actually a 40ml bottle. You may as well go to the shop itself so that you can actually smell the perfume before you buy it at the same, if not a little bit cheaper in price!
THEN if you want your money back, you will have to go through a series of emails back and forth with customer service, who are not very… Read Full Review

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“brilliant prices fastest delivery,every fragrance i...”

Written on: 11/02/2011 by rosewmc (1 review written)

brilliant prices fastest delivery,every fragrance i could wish for… Read Full Review

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“It did everything expected, it was quick and reliable....”

Written on: 28/01/2011

It did everything expected, it was quick and reliable. The product came on time and it was in good condition, I bought it as a gift and my mum was very pleased with it. I would definatly reccommend them to people, and the discounts that they have on items are sometimes very useful and make it cheaper than it is in most shops… Read Full Review

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“i was extremely pleased with my purchase , it arrived...”

Written on: 20/01/2011

i was extremely pleased with my purchase , it arrived quickly and was well wrapped ,i also paid a very good price… Read Full Review

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“Great service from a great company,highly recommended.”

Written on: 24/12/2010

Great service from a great company,highly recommended… Read Full Review

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“the website is very easy to use and the products are...”

Written on: 15/12/2010

the website is very easy to use and the products are always good value.
delivery has always been quick in my experience… Read Full Review

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“time to arrive was slow, about a week, but this is not...”

Written on: 06/12/2010

time to arrive was slow, about a week, but this is not down to the courier, this is down to the fragrance shop taking 5 days to despatch the items to the courier, my advice would be to despatch next working day or same working day in most cases. this would give a much better service. it is only the first week in December and I cannot afford to wait to get more xmas presents, so will need to buy perfume elsewhere… Read Full Review

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“I have ordered from website several times. I have...”

Written on: 02/12/2010 by wengar (1 review written)

I have ordered from website several times. I have always receive the order within few days,and have never had any problems. I also receive ecellent service from the shops, very helpfull staff. Well dont for your excellent service and excellent customer service . Thank you… Read Full Review

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“I received an e-mail with the latest offers and...”

Written on: 29/11/2010 by littlechick (1 review written)

I received an e-mail with the latest offers and noticed that Angel by Thierry Mugler was on offer at £49.99 for a 25ml refillable star and a 50ml refill bottle. What a bargain! The postage was free too as my order was over £40. I ordered it more or less straightaway as I knew it wouldn't be there for long. I received e-mails to let me know that my order had been received and that it was on the way. The package arrived a few days later containing my new perfume and a couple of samples. It… Read Full Review

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“Absolutely no problems - easy to find what I wanted...”

Written on: 24/11/2010

Absolutely no problems - easy to find what I wanted and quick delivery. Got a couple of nice samples in the box too.
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“A nice refreshing change to purchase a fragrance...”

Written on: 12/11/2010 by Neil Barnett (1 review written)

A nice refreshing change to purchase a fragrance online and everything go according to plan. I received my item on time, well packaged and even received a free sample (a nice touch).

I will be back to The Fragrance Shop for my next round of present buying shortly… Read Full Review

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“The purchase was a fairly good experience, the product...”

Written on: 16/10/2009 by bashstreetkid (20 reviews written)

The purchase was a fairly good experience, the product arrived promptly. But beware - even if you ask not to be put on their mailing list they will still send you regular 'newsletter' emails. And despite you asking again, and again, and again, they will never remove you from their mailing lists. I can only speculate whether or not they also pass your details onto other Companies. If you value your privacy I'd suggest that you shop elsewhere… Read Full Review

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Thefragranceshop's Response to bashstreetkid's Review

Written on: 05/05/2010

Hi there, my name is Chris and I work for The Fragrance Shop.
<br/>
<br/>I'm sorry you had trouble unsubscribing from our mailing list - I've checked and you should no longer be receiving emails from us.
<br/>
<br/>It looks like there was a problem caused by our old unsubscribe process which had difficulties if customers tried to opt out from a slightly different address than the one they were subscribed to, E.g you were listed with an @gmail.com address and tried to unsubscribe with an @googlemail.com address (or similar).
<br/>
<br/>We've now changed this process to make sure cases like this don't slip through the cracks.
<br/>
<br/>Anyone can unsubscribe from these emails using our online form at http://thefragranceshop.us1.list-manage.com/unsubscribe?u=61c8056fed52c8923f2cf630b&id=2f2aad5b32

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