written by Leonelx499 on 21/04/2015
I wish it was possible to include names as the instructor/head of the course was absolutely amazing. I was very nervous and he broke it down and took his time with me. My instructor was unable to make it so the manager stepped in to help me. I am so grateful for him giving up his time to help and do everything step by step with me. Even though he had to write L and R on my hands due to me forgetting. I loved the lay out of the theory and how the day was broken down between practical and theory.
written by yaaay on 17/04/2015
Instructor was brilliant and intensive worked really well for me! Passed everything first time all down to these guys! Highly recommended and thanks so much everyone at 5day! Xxx
written by Leemcclure on 17/04/2015
I passed 1st time with 5day, the course is brilliant and highly recommended from the theory lessons to driving and all the support booking tests 5day are superb. The instructors are fab very friendly and professional, excellent value for money and I couldn't be more pleased!! Special mention for my instructor Ari Ahmed in Chelmsford/north London he was brilliant and gave me all the encouragement I needed!! Thanks mate!!
written by Massey453 on 16/04/2015
5day are a fantastic school, the classroom instruction is perfect preparation for the theory test with much thanks going to the excellent Martin and the driving instructors are great too!! I was more than happy with my instructor, Nigel was outstanding, his easygoing nature is ideal for new drivers and his instruction couldn't be better!! Over all this school are amazing and had me passing my theory and test ready despite having missed the Monday session 10/10
written by fionawynn on 14/04/2015
I thought the 5day driving course was really good - four hours of driving a day, plus an hour's briefing and two hours of theory tuition meant that I passed both the theory and practical tests first time. My instructor tailored the lessons to my level of experience, and was happy to spend more time on the things I found difficult and less on the things I found easy. He was really good at building my confidence too, something that I really needed! A few down-sides to the course though: My test wasn't until a week and a half after the end of the course, so I felt the need to book (and pay for!) a private lesson with my instructor between the course and the test. The offer of free tests and lessons if you fail the first time is great, however you need to bear in mind that the lessons are only during the day (not good if you work) and you would have to pay £50 for any subsequent tests to cover the hire of the car and the instructor. Luckily, though, passing first time meant I didn't need these! All in all, though, I feel like 5day was the best way for me to learn, and I don't think I would have passed first time if I'd only had one lesson a week! The intensive nature of the course means you don't waste time in lessons recapping what you did last time - you can get straight on with learning the new content.
written by dannymclaughlinward on 13/04/2015
What a fantastic course with friendly and helpful staff. Willing to help with just about anything.I passed 1st time but only because everything was explained in a way that was easy to understand. Thanks a lot to a great team at Manchester.
written by 450O'Brien on 11/04/2015
Probably wouldn't have passed my theory or practical without 5day. Absolutely lovely drivers with lots of experience and friendly advice whenever required. Just a huge thanks for all the help. I had Ceri as my instructor and he was probably just one of the most helpful people I have come across and had absolute confidence in me and my driving by the end of the week.
written by 35Cooney on 09/04/2015
Together with 10 hours of other professional instruction, 5-Day's 20 hours of practical driving plus intensive start and end of day class sessions got me through my test first time with just 7 minor faults! I can't praise the approach and professionalism of all at 5-Day South London in Morden. They've got me on the road for Summer (as a cautious Newbie, natch)and Boy am I going to enjoy it!
written by tlRitchie418 on 05/04/2015
Great experience!!! Learnt so much thanks to my driving instructor. If you put the hard work in they will make you pass. Thanks 5 day for everything
written by McCallvf341 on 26/03/2015
Very happy with the overall experience. Bit of an issue with the fast track service as I didn't receive the text message so didn't turn up to my test and wasted £100 or whatever it was! Think they could rectify this by sending an email aswell. However I really enjoyed the course and it definitely works! the person I dealt with in Sale was an excellent instructor. Would really recommend 5Day because day after day you just cement the techniques you developed the day before so there is no room to forget anything.
written by Gghhhhhhh on 26/03/2015
Can't recommend enough, I did it and passed Without any minor faults! All down to Youssef my instructor who was brilliant through out the week.
written by Barnes10 on 17/03/2015
Wicked place with wicked people and very very good instructors mine was outstanding his name is Neil and without him I couldnt of done it! And Ronnie was brill
written by rhemahernnandez on 13/03/2015
If it wasn't for my driving instructor I wouldn't have passed,she was the best. 5day had me driving in a week,it's beyond worth it. everyone there is understanding and help with your every need.
written by Reeves307 on 12/03/2015
Couldn't be happier! The staff were amazing and they helped me pass first time. If you're drinking about getting your licence, 5day are definitely the company to use.
written by on 25/02/2015
Passed first time with both my theory and driving test and couldn't be happier! The staff were fantastic at the North London branch. Thanks a lot!! Lucien
written by ezJones304 on 25/02/2015
Literally had the worst experience of my life with 5day. I've told everybody I know about the horrific experience I had with them and I've told them to never go with 5day. The whole experience made me hate driving all together. My first instructor was rude and made me feel extremely uncomfortable from the moment I met her. She has no people skills so in my opinion should not be a driving instructor. She would mutter things such as "oh you don't talk much do you." and when I would ask questions: "why on earth would you ask a stupid question like that". In fact, both driving instructors I had repeatedly told me off for asking "stupid" questions. They made me feel bad about myself for being keen to ask questions. I struggled to understand their annoyance with me asking questions because if you don't ask, you'll never learn. I stated that I had no experiencing in driving and would like to learn at a slower pace, she disrespected this and was disgustingly rude to me throughout the time she taught me. After making minor mistakes that were easy to make, she repeatedly asked me "for goodness sake, why are you not getting this?". It even got to the point where she would cause quite bad arguments with me and tell me and I quote "You should not have taken this intensive driving course". The fact she continually shouted at me and even tutted at each small mistake I made made me feel extremely angry and upset, which could have made me crash the car. The fact she made me feel so stressed out caused to me to make more mistakes. I learnt nothing about driving with Alison because there was no communication whatsoever - a terrible driving instructor. I changed driving instructors and then had Bob who I found to be better. However he still shouted at me when it was extremely unnecessary. He would raise his voice and stress me out when I was putting us in no danger whatsoever. On the Friday if I made one or two mistakes, Bob would raise his voice at me and snap, saying "you can't be still making mistakes on Friday, it's not good enough". Baring in mind I had not driven at all on the Thursday as I was practising for my theory, and I had only had a total of 12 hours experience in a car so was bound to make mistakes! What a ridiculous thing to say, most people who have driving lessons have an average of 40 hours, so it's blatantly obvious I'm still going to make mistakes with only 12 hours of experience. My granddad has been driving for 40 years and still makes mistakes whilst driving a car for crying out loud. I informed 5day that I had 0 hours of driving experience before I booked the course, they told me this was not a problem, and that people with little to no experience would be suited for this intensive course - which is misleading. Overall it was a complete waste of time and money. I feel that I was completely lied to about what the 5day course would entail, it was not what I was told it would be at all. Although I passed my theory test, 2 months later I have still not taken my practical driving test and I completely blame the driving instructors for knocking my confidence so low, rather than building it and supporting me like I asked them to. I would just like to make it clear that I understand driving instructors sometimes need to be stern and raise there voice if a vital mistake was ever made, however each time the instructors shouted at me was completely unnecessary and uncalled for.
Written on: 25/05/2015
I pulled out of the Norwich course two weeks ago after one day due to my view of unprofessional conduct on more than one occasion during that day. I received a dismissive, aggressive response from Customer Services for and on behalf of 5 Day via an email which forced me to escalate a complaint to the company Director. This has resulted in the same, dismissive, defensive response and defamatory references to my character from the Director in a letter. I too was tutored by Bob and had concerns during the two practical sessions in that one and only day's attendance. In addition on raising concerns whereby I felt I did not wish to return, based on inappropriate statements from instructors to include mine, feedback from two other students, the responsibility appears to be mine indicating a mature student should know better than listen to idle gossip, my age has no bearing on what I feel is poor standards and unprofessional. An inappropriate reference was made my a female instructor during the first two hour practical, advising a student that she was supervising a test the next day stating to the student that the person was taking their test 3 months down the line and would never pass!!!!! The student commented that it was unfair to make such a detrimental comment about a previous students abilities. The fact that she did share that information amongst a small group, I should know better, despite the female instructors conduct is not perceived as unprofessional. Not to mention the fact I was briefed at the start of my practical by Bob "I warn you I will cuss throughout!!!!". Yet, this type of conduct appears to be acceptable whereby an instructor can swear at you and raise their voice and it is perceived by the Director of this franchise as acceptable! I agree with your statement that instructors need to be assertive but then repeated references questioning the lack of comprehension on a manoeuvre that is repeatedly difficult for a particular student, which for me was the gears, does not justify undermining the student by repeated frustrated reactions which intimidates the student.
Written on: 25/05/2015
I agree completely. The unprofessional conduct of this company and the instructors is just unbelievable. Customer services were also extremely rude and unhelpful to me when I had to speak to them on several occasions. I think we may be speaking about two different instructors as there are two named Bob, however I do remember the instructor you had as he tutored another boy in my group - this man has disgustingly fowl language. I can't quite comprehend how or why any of these people are working for this company! But then I suppose a terrible company like this one is bound to hire terrible staff to work for them! 6 months later I'm still unable to drive and I'm still extremely angry about the amount of money I wasted on this course, and regular driving lessons are too not cheap.
Written on: 25/05/2015
I pulled out of the Norwich course two weeks ago after one day due to my view of unprofessional conduct on more than one occasion during that day. I received a dismissive, aggressive response from Customer Services for and on behalf of 5 Day via an email which forced me to escalate a complaint to the company Director. This has resulted in the same, dismissive, defensive response and defamatory references to my character from the Director in a letter. I too was tutored by Bob and had concerns during the two practical sessions in that one and only day's attendance. In addition on raising concerns whereby I felt I did not wish to return, based on inappropriate statements from instructors to include mine, feedback from two other students, the responsibility appears to be mine indicating a mature student should know better than listen to idle gossip, my age has no bearing on what I feel is poor standards and unprofessional. An inappropriate reference was made my a female instructor during the first two hour practical, advising a student that she was supervising a test the next day stating to the student that the person was taking their test 3 months down the line and would never pass!!!!! The student commented that it was unfair to make such a detrimental comment about a previous students abilities. The fact that she did share that information amongst a small group, I should know better, despite the female instructors conduct is not perceived as unprofessional. Not to mention the fact I was briefed at the start of my practical by Bob "I warn you I will cuss throughout!!!!". Yet, this type of conduct appears to be acceptable whereby an instructor can swear at you and raise their voice and it is perceived by the Director of this franchise as acceptable! I agree with your statement that instructors need to be assertive but then repeated references questioning the lack of comprehension on a manoeuvre that is repeatedly difficult for a particular student, which for me was the gears, does not justify undermining the student by repeated frustrated reactions which intimidates the student.
written by seanscally on 23/02/2015
I passed first Time with 5 day I couldn't be happier with this result, the staff are full of knowledge and really easy to get along with. I would recommend this course to anyone wanting a pass result quickly but correctly. Thanks 5 day !! Your awesome!!
written by gigi123 on 21/02/2015
My experience of 5day was extremely positive. My instructor offered his wealth of experience, he was direct and supportive and I learnt a great deal in one week.I passed both my theory and my practical first time, my practical only being 6 days after the start of my lessons, I hasten to add I passed with zero minors too!! Thank you 5day, you made a stressful time as stress free as it could be!!
written by Huberod236 on 21/02/2015
Verry pleased with 5 day and how they tech they are good at what they do
written by Julia1987 on 12/02/2015
The course week is very intense with driving and theory instruction; I found this was a brilliant way to learn and I was encouraged in a very positive way. I would really recommend this course to someone who wanted to get their license in a speedy time frame. The instructors and teachers were all really professional and friendly. A big thanks to all of them for helping me to get my license!
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As rated by our community of reviewers
Hansari's Comment
Written on: 31/03/2015
I'm really sorry you had a bad experience at 5day too. My mum bought us 3 the intensive course in Sale, which was horrendous. It was really unorganised and a rip off. We didn't even get a Highway code book when we paid so much money for the course. The website advertises one thing and the terms and conditions completely contradict the promises made on the site. We are putting together a case to put forward for a refund. We are planning on taking this to a number of people who can help. If you would like to get involved please email me.
Dutchess52's Comment
Written on: 13/05/2015
I have just withdrawn from my course and would be interested in knowing how you have progressed with your complaint.
Ek1823's Comment
Written on: 13/05/2015
I'm guessing you didn't get what you paid for from the course either. Sorry to hear you also had a bad experience and were ripped off by this company.
Ek1823's Comment
Written on: 13/05/2015
Yep, a complete rip off! Have you been successful in filing your complaint? Please let me know if anything has been done about it yet, as you posted this comment a while ago.
Dutchess52's Comment
Written on: 25/05/2015
Hi there, I have actually just posted a response on this page and will give you some insight into my experience but there are more complex details regarding issues on the day but apparently they were not concerns that directly affected me and my attendance and that I could have returned. The whole point was that I did not wish to return after one day due to my opinion that I felt my experience and the number of issues that I raised demonstrated repeated unprofessional conduct that I did not want to return after experiencing such insight of the poor standards and how it made me feel on the day and not wishing to return. With regards to the course fee, they are justifying non return due to breach of contract.
Ek1823's Comment
Written on: 13/05/2015
Yep, a complete rip off! Have you been successful in filing your complaint? Please let me know if anything has been done about it yet, as you posted this comment a while ago.