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Written on: 30/01/2011
well, used selloldphone and no bother at all, had an issue with the phone being down graded for no charger but that was my fault for not sending it. the company has a list of terms about down grading which i did not read and looks like nobody else complaining on here bothered to read aswell, overall the service was good and my fault in the end for not reading terms and conditions first… Read Full Review
Written on: 27/01/2011
I received my cheque today from "selloldphone.co.uk" however I was told I would be receiving £91 and have only been given £54, the reason given was that there was no charger and there was a chip on the screen, I was not made aware that my payment would be reduced if I never sent the charger and there was NO chip on the screen when the phone was sent,the phone is only 4 months old and hardly used. The phone was packed in a bubble wrap envelope to make sure no damage was done. My payment was over… Read Full Review
Written on: 27/01/2011 by Craigus78 (1 review written)
Emailed this So called company "Selloldphone" today but after reading the reviews on here, I decided to contact them by telephone, and this is when it started to become suspect!
For starters there is no telephone number on the Selloldphone site but there is one on Greener Tomorrow Ltd. I have called this number about 10 times and nothing - just rings out and then goes dead. Surely a legit company would 1. have a member of staff answer or 2. an answer machine for the company.
Like the othe… Read Full Review
Written on: 27/01/2011
The company are rubbish, I sent my phone to them at the beginning of January and never had any response to state they have received it, only because of me contacting them did I find out my cheque would be sent out, which I have now received but for less than what they said they would give. The company definitely needs reporting as surely if they aren't giving the figure promised they must be in breach of some sort of act they have to follow. Surely they have to contact their customers if they… Read Full Review
Written on: 21/01/2011
I cant beleive how big of a theif these people are! As everyone mentioned, i sent my phone using recorded delivery although the status changed on the website to "Payment sent" i didnt receive payment untill 4 weeks and even that was half of the amount they said they would pay me. In the letter they sent me they said " Grade B due to screen and fascia condition + no charger", Even though my phone was in good condition. I cant believe it, its daylight robbery. Advice "Never ever go near… Read Full Review
Written on: 21/01/2011
PLEASE PLEASE PLEASE KEEP AWAY FROM THIS COMPANY.
I have spent ages trying to raise a response from them with a view to getting my money back. Eventually after threatening with the Police, Trading Standards and Watchdog I received a cheque today for £35. It should have been £50, but they said it was due to the "rear casing condition". The phone was in mint condition, and 6 months old. and after checking their terms and conditions before sending the phone, we sent them everything including… Read Full Review
Written on: 20/01/2011
As with everyone else this was about the one occasion we didn't read any reviews as we found Sell Old Phone through a cashback site which I thought meant they were legitimate. We sent my husbands Nokia to them on 11th January recorded delivery as requested and on the 12th January the status of the account was changed to payment sent. Since then despite endless emails and unanswered phone calls we have no cheque and no phone. We have now reported this company to the Police, Consumer Direct… Read Full Review
Written on: 19/01/2011
Sell Old Phone AKA Greener Tomorrow Ltd, Campare Mobile Phone Recycling, do not trust Alan Lynch (Director) he is a con artist,he deliberately offers inflated price for the handset to attract customers, but only pays a fraction of the price he offers. Even then, you have to chase him for the payment i.e threaten him with legal action and then he will pay but there is no guarantee he will pay you the full amount that he originally agrees in the contract. Breach of contract i would say!!!… Read Full Review
Written on: 17/01/2011
Sent a phone recorded delivery just after Christmas, website as per everyone else said the handset had been received and payment sent. Nothing has arrived, I have emailed them 6 times with no response. I so wish I had seen this before...What a con. Technically this is theft. I am taking this to Watchdog… Read Full Review
Written on: 16/01/2011
i sent the phones out to them as requested, and three months later still no news of them, i have emailed them 4 times and never had replied.
i would not recommened them sorry… Read Full Review
Written on: 13/01/2011
i sent 2 phones in Deceember 2010 in the hope of receiving £84 but have had nothing so far. i have emailed selloldphone.co.uk 3 times. i also tried calling the contact number on the comparison site owned by the same company but this has been disconnected. my final email has threatened to persue the company through the small claims court if they don't send me the money.
the director of the comapny is a man called alan lynch who took over from a lady who lives at the same address as he does… Read Full Review
Written on: 12/01/2011
I cant believe I used this company. I got £15 less than promised because it was a 'grade B' phone and it didnt have a charger even though they didnt even request it. Ive requested the phone back but have benn told there is an admin fee, and the phone numbers Ive got off this site just ring out. I havent cashed my cheque yet but Im not feeling confident about doing so.
They also refuse to contact me by phone when I email them.
Moral of the story...... DO NOT USE THESE CONNING GITS… Read Full Review
Written on: 10/01/2011
Sell Old Phone Company - STEER WELL CLEAR, THEY ARE DODGY!!!!!!
Sent my handset via special recorded delivery, checked account online, status showing handset has been received, and showing as payment has been sent. However that is not the case, sent several emails to the company - eventually received a response 'payment will be processed within 7-10 days'. Clearly this is not stated initally. Steer well clear of this company, this company appears to be well dodgy, however if you are… Read Full Review
Written on: 06/01/2011
I sent my daughters phone on 10th December,still no cheque after various e mails. Apparently the comparison site is run by the same company.I had a few replies off them after complaining but still waiting for my money. I hope karma catches up with these scumbags asap!… Read Full Review
Written on: 06/01/2011
Well im a fool, why did i not see this first, i sent my phone in the begining of december, the status is still pending, am well annoyed because i know it is a con. I think we should all contact BBC Watchdog, if they get enough complaints then they will have to investigate them...... (for our enjoyment)… Read Full Review
Written on: 06/01/2011
Just for those who have suffered the same issues as myself here is the contact number for the company. Enjoy and please feel free to call them 24/7 ==0191 5362375==… Read Full Review
Written on: 29/12/2010 by tiarelle (1 review written)
Have used other recycle your mobile companies before and this is by far the worst for me! From sending my mobile recorded delivery and receiving a cheque it took 2 months!!!!! I used a comparison site which showed this company being the best value for money which is why i went for them, it wasnt till i started having problems that i looked at these reviews and wish i hadnt used them! I sent numerous emails as there is no number to contact the people and had no reply. I threatened them with the… Read Full Review
Written on: 27/12/2010
sent my phone 30th november heard nothing, sent emails no reply do not use these they are a con..........after reading these reviews i dont think i will recieve my cheque,wish i had read these first,they were top rated which i thought were the most genuine ones how wrong was i… Read Full Review
Written on: 27/12/2010 by alastairc (1 review written)
Unlike a lot of people reviewing this company I did receive some money but only £7 of the £36 that I expected to receive. The company said their engineers had determined my handset did not work and was water damaged but I can assure you it was working perfectly when I posted it because I reset it to factory default first. I feel stupid because I did not research this company before sending my handset to them. I am also angry that with this many complaints against them trading standards have not… Read Full Review
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Written by dtelfer