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Written on: 20/04/2010 by tmay0303 (1 review written)
These guys are definitely scammers do not use them. I sent them 2 phones both in perfect working order and was quoted £58.00 for both. I have now received a cheque for £40.50 and they are downgrading as I have replaced one of the batteries. I have emailed and told them I can send them the original battery but they are not interested and say the transaction is complete! I have asked that they send me my phones back and I will return their insulting cheque but guess what they want to charge… Read Full Review
Written on: 15/03/2010
DO NOT USE - SCAM ARTISTS!
I sent them my Sony Ericcson at the end of January, stupidly because they offered £5 more for it than other sites. After waiting for six weeks and my Order Status not changing, I emailed them to ask what was happening. In fact, they didn't reply to my first email but replied very quickly when I emailed a second time threatening to contact Watchdog and Trading Standards! They claimed that they'd never received my phone, but told me that as it was sent using their… Read Full Review
Written on: 06/03/2010
DREADFUL, please do not use this company. I have reported them to Trading Standards and Consumer Direct. They need as many people to complain as possible in order to take complaints seriously.
I sent my phone to them expecting over £100. They downgraded it to £30 stating it was water damaged. It has never been near water, and was working perfectly when it left my house.
Please use a different company. If I could leave a no star rating I would - even 1 star is too high… Read Full Review
Written on: 21/02/2010
They say they will give you a good price but you either get hardly anything or nothing and then expect you to pay them to return _your_ phones! I really don't recommend you _ever_ do business with these conmen… Read Full Review
Written on: 17/02/2010
I sent my mobile to them 3 weeks ago and have not received any money! I have emailed them on a number of occassions to receive an automated email advising it could take up to 14 day....IT'S BEEN 3 WEEKS!!! Don't use this company they are a scam! I have also told them the money was going towards the charity skydive I will be doing in April for help for heroes they still didn't seem to care... I just wish I used o2… Read Full Review
Written on: 11/02/2010
DO NOT USE SELL OLD PHONE, they do not send your cheques, answer calls or respond to emails
DONT BE RIPPED OFF!!!!!!!!!!!!!!!… Read Full Review
Written on: 10/02/2010 by rachell1807 (3 reviews written)
Do not use selloldphone.co.uk, I wish I'd checked this website before I sent my LG Viewty off (for the promised price of £29) and received a cheque 3 weeks later (not '7 days guarunteed' as stated) for £17 because the 'charger and stylus' was not included. I did check the terms and conditions, and in there deeply it does mention this, but surely this should be stated on the order form?
If the order form states "£29 for an LG viewty" with no mention of charger or stylus, then this is what I… Read Full Review
Written on: 27/01/2010
DONT USE SELLOLDPHONES,
If anyone is contemplating using this company then my advice is to look elsewhere.I decided to use them as i was getting more money from them.My phone was received by them on 12/1/10 and payment was sent 17/1/10. After receiving nothing through the mail after a week i decided to e-mail them to see what was going on? 4 e-mails later there was still no reply from them and of course there is no contact number on the website I had to go through 118-118 to get a contact… Read Full Review
Written on: 26/01/2010
I used sell old phone and love to recycle, sell old phone sent my payment out within 7days for the amount of £119.50 which I was quoted on-line. The payment which I got from love to recycle was only for £26.50 which should have been £66.50 and I didnt recive payment untill I called to complete after 4weeks. I would never use love to recycle as they didnt even send me payment untill I complaint… Read Full Review
Written on: 18/01/2010
thanks sell old phone just in time for xmas was needed… Read Full Review
Written on: 22/12/2009
received email confirming receipt and paymnet to be processed within 7 days
emailed them after 18 days asking where payment was. Oh, surprise, it was sent "yesterday". This was 14 days ago.
So, now, here we are, 28 days later and still nothing.
I have used various other phone recycle sites without any issue at all!!
Won't be touching these bandits again.
Ce la vie… Read Full Review
Written on: 18/12/2009
DO NOT USE THIS COMPANY!! They are con artists, utter rubbish. I sent 2 phones to be promised with £76.06 and received £45 without consulting me! I am fuming, when I sent an email they can't even be bothered to reply.I believe now, had I not sent them registered I wouldn't have received a penny. Don't take any notice of the stars either cos they don't deserve any, Had to mark one tho so I could send this review… Read Full Review
Written on: 20/11/2009 by alannixon (1 review written)
Like the other person on here who sent their Nokia N95 I sent them a Nokia N73 in August and suprise suprise I am still waiting for the cheque, they claimed to have sent 3 times. I am now also going through Trading Standards and thinking about reporting them to Watchdog as they seem to be 'stealing' lots of peoples property. I have used other providers but they seem to lure you in with slightly better prices, so do not be fooled, this organisation are not what they seem… Read Full Review
Written on: 19/11/2009
I used sell old phone and was paid without any problems more than any other recycler was offering
good on you guys at sell old phone i know you are trying your best to keep everyone happy… Read Full Review
Written on: 18/11/2009
Do not use Sell Old Phones as it is a complete scam! I sent my Nokia N95 to them almost four weeks ago and although I received an E-Mail witihn 7 days stating my cheque was on its way I've received nothing! I used this Company because they offered the best deal and now I have nothing to show for a perfectly good phone! I'm going to report them to Trading Standards and see if they can help.
Please, please, please do not use this Company - you have been warned!!… Read Full Review
Written on: 17/11/2009 by Wooki3 (1 review written)
I`ve recently recycled four old phones through different companies,the only problem being with selloldphone. The phone sent to them which worked perfectly and had never been near water became miraculously water damaged when checked by their trained engineers?? What`s better is that they then got to keep the `damaged` phone without having to pay for it!If it was an available option their customer service rating would get minus stars!! Try Love2recycle or Fonebank instead… Read Full Review
Written on: 19/10/2009 by Mkcoy (3 reviews written)
I have used them and got money for my phone from them. No problems and in the space of a week as well. Got the money I was quoted. I did make sure the phone was wrapped and sent properly. I even asked them a question by email and got into a conversation with the sites owner I believe and was quite happy. Mind you I've used others more bigger ones and waited longer!… Read Full Review
Written on: 18/09/2009 by jackpm18 (2 reviews written)
Sell Old Phone had my phone for about 3 weeks and I tried to contact them by phone and email to ask where my money was but never got a reply or answer. In the end they then send me a cheque for £20 when I was promised £29! They say the gradings are on their website. Will never use selloldphone.co.uk ever again!… Read Full Review
Written on: 17/09/2009
I recently had a nokia 6300 phone to trade in. I shopped through the various sites getting prices. selloldphone.co.uk quoted the highest price for the handset along with one other site. Four weeks after placing the order on-line I final received a cheque for £15 less that the quoted price. Only explanation was a 2 line letter saying the screen was chipped (I know it wasn't) and referring me to their grading system in their terms and conditions (which aren't even on the screen when you click… Read Full Review
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Written by dtelfer