Shades of Time Reviews - www.shadesoftime.co.uk

★★★★★
4.9 / 5
100% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Shades of Time Every Time!”

Written on: 27/03/2013

Easy to use website and excellent service both remotely and on the phone. [name removed] is excellent! I have recommended this website to all of my friends both for the quality of the goods and service… Read Full Review

Shadesoftime's Comment

Written on: 27/03/2013

Hello,

We're pleased you're happy with our website & are recommending us. Thank you for the review, much appreciated!

Tom
Customer Service Team
Shades of Time

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★★★★★

“Lovely products and fantastic customer service!”

Written on: 27/03/2013

I ordered some Ti Sento earrings off the website but there was a delay in delivery. Every time I rang to chase the order, the guy in customer services was really helpful and kept me updated by email. When my order was delivered, I was given a generous discount for the inconvenience. Result!! Would definitely purchase from website again. Order ref 5679… Read Full Review

Shadesoftime's Comment

Written on: 27/03/2013

Hello,

Sorry again for the delay in delivery - Whilst most orders are with customers in a few working days we do get the odd delay - Glad you were happy with the earrings in the end!

Thank you for the feedback!

Tom
Customer Service Team
Shades of Time

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★★★★☆

“Good range of hot diamonds ”

Written on: 27/03/2013

Bough a couple of hot diamonds charms and a bracelet too go with them, ordered on the Saturday and they were with me by Tuesday with a hot diamonds bag and pouch. Great website for presents and there range of jewellery is great. Ref no:325… Read Full Review

Shadesoftime's Comment

Written on: 27/03/2013

Hello,

We're glad you're happy with our site. The Hot Diamonds charms have been very popular so far!

Thank you for the feedback!

Tom
Customer Service Team
Shades of Time

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★★★★★

“Fast, Excellent Service”

Written on: 27/03/2013

I was looking for a pair of sunglasses which were not initially in stock on this website. I sent an email to customer service to inquire, and they were able to order the particular ones I wanted within two days. They were delivered to me in Australia within 7 working days, and the price was also extremely reasonable. I was delighted with this company and have recommended them to my friends. I will certainly be using this service again. I was particularly impressed with the friendly, efficient… Read Full Review

Shadesoftime's Comment

Written on: 27/03/2013

Thank you for the feedback we really appreciate it! Glad you're happy with the service.

Tom
Customer Service Team
Shades of Time

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★★★★★

“Excellent product and service”

Written on: 27/03/2013

On 23rd December I ordered a Tru Virtu wallet as part of a Christmas present for my husband. I didn't really expect it to arrive on time, but to my surprise it arrived on 24th December. The wallet's really nice, it holds cards and coins. Other reviewers have mentioned the clip breaking, but so far so good with this one! I also got a 10% discount on the website, making it even better value for money… Read Full Review

Shadesoftime's Comment

Written on: 27/03/2013

Hello,

Very pleased it made it in time for Christmas and you're happy with the wallet!

Thank you for the feedback,

Tom
Customer Service Team
Shades of Time

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★★★★★

“Great quality and price”

Written on: 27/03/2013

Fantastic service with great delivery. product fab quality and very competitive price with other websites. they have an extensive list of products, designers and colours. great customer service too. have used them a few times and will continue to use them for both everyday jewellery and something for special occassions. Lots of different styles and designs to chose from… Read Full Review

Shadesoftime's Comment

Written on: 27/03/2013

Hello,

Thank you for the feedback - We're pleased you're happy with the service and quality of the products!

Tom
Customer Service Team
Shades of Time

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★★★★★

“Very good”

Written on: 26/03/2013

I didn't know the site but not scared to order something I was very pleased to receive the order within af few days.The dispatch went without any complications. I'm satisfied about everything and I certainly will order again… Read Full Review

Shadesoftime's Comment

Written on: 26/03/2013

We're pleased you received your order quickly and thank you for the feedback!

Tom
Customer Service Team
Shades of Time

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★★★★★

“Beautiful charms and great service”

Written on: 25/03/2013

I recently bought some 'hot diamonds' charms and am so pleased with them. They are really beautiful and well made. I have always liked charm bracelets but these are more elegant and subtle than other one's I have seen. I will definitely be adding to my bracelet and purchasing these for friends as gifts. The service, attention and patience of the sales advisor was also impressive and overall a very pleasant experience… Read Full Review

Shadesoftime's Comment

Written on: 26/03/2013

We're pleased you're happy with the charms. The new range of Hot Diamonds has been very popular.

Thank you for the feedback!

Tom
Customer Service Team
Shades of Time

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★★★★★

“We Love Guess Sunglasses”

Written on: 25/03/2013 by abest7 (1 review written)

The website is not only easy to follow, but it gives great images and product details. It is up to date, user friendly and updated on a regualr basis and the overall varity is fantastic! I especially like how it gives features on specific products like the one of GU7213! A great selling point and makes that product that extra bit special!… Read Full Review

Shadesoftime's Response to abest7's Review

Written on: 26/03/2013

Thank you for the feedback - Don't forget to keep popping back to see all our new products!

Tom
Customer Service Team
Shades of Time

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★★★★★

“Lovely bangle!”

Written on: 25/03/2013

Ordered online - very easy process - received my item promptly - loved it! very good service and will certainly use this site again… Read Full Review

Shadesoftime's Comment

Written on: 26/03/2013

We're pleased you loved the order and you received it quickly!

Thank you for the feedback!

Tom
Customer Service Team
Shades of Time

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★★★★★

“A great bracelet”

Written on: 23/03/2013

This is one of the loveliest bracelets I own,i love the little charms they are easy to take of and on great colours and a really good fit. every time I wear them I always get comments from other people,thank you for making such wonderful jewelery,and no I haven't found a fault with any of them… Read Full Review

Shadesoftime's Comment

Written on: 26/03/2013

Glad you're happy with the bracelet! The beaded bracelets and charms have been very popular.

Thank you for the feedback!

Tom
Customer Service Team
Shades of Time

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★★★★☆

“Confused delivery but all ok in the end!”

Written on: 23/03/2013 by jbags (1 review written)

Had an issue with delivery. The website confused part of our current address with part of our past address and so the package was sent back to the post office depot undelivered. Customer service was excellent though and advised me that this was where it had gone. Post men took 20 mins find the package at the depot due to the mix up with the address (which neither I nor your staff member realised at the time despite several phonecalls whilst I waited) but eventually I received the earring… Read Full Review

Shadesoftime's Response to jbags's Review

Written on: 26/03/2013

Hello,

I'm sorry you experienced an issue with the delivery address - Glad it was all ok in the end & that you're happy with the earrings!

Thanks for the feedback,

Tom
Customer Service Team
Shades of Time

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★★★★★

“Great shop!”

Written on: 23/03/2013

Great choice of Ti Sento jewellery, which is what I like to order from them. Have made quite a few purchases from them and have never been disappointed. Customer support is very helpful too… Read Full Review

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★★★★★

“Beautiful, timeless, amazing value for money”

Written on: 23/03/2013 by karenewing (1 review written)

These bracelets are fabulous! I bought one last year for my aunts 80 th birthday. she absolutely loves it, as its easy to put on (stretchy, without fiddly clasps) and looks classy for all occasions. It looks every bit as authentic as cultured pearls, but at a fraction of the cost. we also selected her birthstone from your range of clip on charms. everyone admires it;I wish I had purchased one for myself at the time. They come beautifully packaged for gifts ( soft, pink, silky pouches with… Read Full Review

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★★★★★

“excelent products and customer service”

Written on: 23/03/2013 by cesp19 (1 review written)

I accidently ordered two pairs of earrings and shades of time were very helpful… Read Full Review

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★★★★★

“Best service and best rings”

Written on: 23/03/2013

Oh,very beautiful rings !this is my first time to shop rings online.and it's cheer me up totally! First,the service that I got is better than I think.they are very patient!the most important thing is that,rings are very beautiful and shining! It looks the same as the picture we see. It's a nice online shop!… Read Full Review

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★★★★★

“Fantastic provider!”

Written on: 22/03/2013 by Zsuzsa (1 review written)

I really like their reliability, their timely delivery and the fact that very often they are the first ones to have a specific new collection on offer, weeks before all the other shops. They are proactive, coming up with offers on the basis of my previous purchases, and the staff are especially customer-oriented and helpful. Great stuff!… Read Full Review

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★★★★★

“Great fast service”

Written on: 22/03/2013 by amberchild (1 review written)

I've ordered jewelry a couple of times. I love the gift bag that comes too. Ideal if you're buying a gift. Always good contact and fast replies to emails… Read Full Review

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★★★★★

“Fantastic charm selection!”

Written on: 22/03/2013 by Niclin (1 review written)

I always look at shades of time when I want a new charm for my bracelet (or guide my husband to it with hints of charms I'd like!) Fantastic choice of charms for all budgets, and a speedy delivery service too! 9,025… Read Full Review

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★★★★★

“Always shop at shades ot time ......”

Written on: 22/03/2013 by JoeLili (1 review written)

Because, they have lots of lovely trendy up to date jewellery and watches. Everything is set out in the shop and on the website perfect, they have very friendly staff who are always able to help and assist with any questions. I wouldn't hesitate recommending shades of time to any friends/family… Read Full Review

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